Welcome back to practiseSafeHex's new life as a manager.

Episode 2: Why automate when you can spend all day doing it by hand

This is a particularly special episode for me, as these problems are taking up so much of my time with non-sensical bullshit, that i'm delayed with everything else. Some badly require tooling or new products. Some are just unnecessary processes or annoyances that should not need to be handled by another human. So lets jump right in, in no particular order:

- Jira ... nuff said? not quite because somehow some blue moon, planets aligning, act of god style set of circumstances lined up to allow this team to somehow make Jira worse. On one hand we have a gigantic Jira project containing 7 separate sub teams, a million different labels / epics and 4.2 million possible assignees, all making sure the loading page takes as long as possible to open. But the new country we've added support for in the app gets a separate project. So we have product, backend, mobile, design, management etc on one, and mobile-country2 on another. This delightfully means a lot of duplication and copy pasting from one to the other, for literally no reason what so ever.

- Everything on Jira is found through a label. Every time something happens, a new one is created. So I need to check for "iOS", "Android", "iOS-country2", "Android-country2", "mobile-<feature>", "mobile-<feature>-issues", "mobile-<feature>-prod-issues", "mobile-<feature>-existing-issues" and "<project>-July31" ... why July31? Because some fucking moron decided to do a round of testing, and tag all the issues with the current date (despite the fact Jira does that anyway), which somehow still gets used from time to time because nobody pays attention to what they are doing. This means creating and modifying filters on a daily basis ... after spending time trying to figure out what its not in the first one.

- One of my favourite morning rituals I like to call "Jira dumpster diving". This involves me removing all the filters and reading all the tickets. Why would I do such a thing? oh remember the 9000 labels I mentioned earlier? right well its very likely that they actually won't use any of them ... or the wrong ones ... or assign to the wrong person, so I have to go find them and fix them. If I don't, i'll get yelled at, because clearly it's my fault.

- Moving on from Jira. As some of you might have seen in your companies, if you use things like TestFlight, HockeyApp, AppCenter, BuddyBuild etc. that when you release a new app version for testing, each version comes with an automated change-log, listing ticket numbers addressed ...... yeah we don't do that. No we use this shitty service, which is effectively an FTP server and a webpage, that only allows you to host the new versions. Sending out those emails is all manual ... distribution groups?? ... whats that?

- Moving back to Jira. Can't even automate the changelog with a script, because I can't even make sense of the tickets, in order to translate that to a script.

- Moving on from Jira. Me and one of the remote testers play this great game I like to call "tag team ticketing". It's so much fun. Right heres how to play, you'll need a QA and a PM.

*QA creates a ticket, and puts nothing of any use inside it, and assigns to the PM.
*PM fires it back asking for clarification.
*QA adds in what he feels is clarification (hes wrong) and assigns it back to the PM.
*PM sends detailed instructions, with examples as to what is needed and assigns it back.
*QA adds 1 of the 3 things required and assigns it back.
*PM assigns it back saying the one thing added is from the wrong day, and reminds him about the other 2 items.
*QA adds some random piece of unrelated info to the ticket instead, forgetting about the 3 things and assigns it back.

and you just continue doing this for the whole dev / release cycle hahaha. Oh you guys have no idea how much fun it is, seriously give it a go, you'll thank me later ... or kill yourselves, each to their own.

- Moving back to Jira. I decided to take an action of creating a new project for my team (the mobile team) and set it up the way we want and just ignore everything going on around us. Use proper automation, and a kanban board. Maybe only give product a slack bot interface that won't allow them to create a ticket without what we need etc. Spent 25 minutes looking for the "create new project" button before finding the link which says I need to open a ticket with support and wait ... 5 ... fucking ... long ... painful ... unnecessary ... business days.

... Heres hoping my head continues to not have a bullet hole in it by then.

Id love to talk more, but those filters ain't gonna fix themselves. So we'll have to leave it here for today. Tune in again for another episode soon.

And remember to always practiseSafeHex

PM in daily: your turn. what have you done yesterday?

me: so i finished my PR for feature x and now i'm only waiting for review feedback there, so i can close this ticket today if no major rework is required-

PM: this is not what i asked, i don't want to know what you did, i want to know what was done.

me: uhh... okay, also i started working on task x
[note: task x, a task per definition involving a large amount of research, was very coarsly defined and it wasn't even clear to the PM what he exactly expects from me, and we agreed that the scope needs to be refined in the process],
so as a first step, i started doing some general investigations to get an overview of the topic and learn about concepts a and b-

PM: again, i don't want to know what you did, i want to know what was done.

me: okay well, i have DONE basic research on topic xy and collected information-

PM: this still does not answer my question, what's the deliverable?

me: ...so uhhh.... i read papers? i researched info online and collected and prepared information and links in a presentation which i'm also planning to present to the team-

PM: okay, can you please split your jira task in subtasks so everyone knows exactly what you're working on? otherwise we have no idea what you're doing.

for fuck's sake, shut up. just shut up

Infinite loop...

Got a story assigned with no requirements listed this sprint. Since I finished the rest already I was like, lets be pro-active and see what it's about during the stand-up.

Me: Hi, I only have story X remaining, what's it about, there are no requirements listed in Jira?
SM: Yeah person Y is going to reach out to you with the reqs.
Me: Ok, when is Y going to reach out?
SM: Y doesn't have time now, will probably be in 2 weeks.
Me: Ok, so why is the story included in this sprint then?
SM: Because they want X implemented this sprint.
(Me wondering if the Scrum Master is familiar with infinite loops, thinking let's try this out)
Me: Ok, if X should be completed, can Y reach out to me with the requirements?
SM: Y doesn't have time now, will probably be in 2 weeks.
Me: Ok, why is the story included in this sprint then?

Stand-up lasted a lil' longer today... Hope the SM got the message not to assign stories without reqs or clear communication anymore.

Once upon a time, there were a restaurant called "iEat.tech.com".
It was a small single-location place, where the sufficient number of patrons could be served by the cozy number of employees.
In fact, headcount was so lean that the cook was also the one who washed all the dishes.

But then came the suits and their "VC"(daddy) money and scaled shit up.
Soon, there were so many patrons that the dishes started to pile up the sink, never washed.
"We need someone to wash the dishes!" said the cook
"Fuck you, you wash the dishes!" said the s*its
Naturally, the cook left soon after.

The s*its had a problem now. They could not replace the cook fast enough - all other cooks were either young, inexperienced and mediocre (but did clean the dishes), or refused to waste their time on the sink.
So the suits did what $*its always do - they got a fucking consultant. Who told them to get a fucking dishwashing machine and billed them the GDP of Ireland.

The s*is, of course, did not want to buy a dishwashing machine. "Our fucking process is too fucking disruptive for us to use a fucking store-bought mass-produced metal servant!" (s*its don't know what "machines" are. For them, it's all in terms of "servants", employees and machines alike).

So the s*its hired an engineer to "solve the fucking dish problem, once and for all".
The engineer quickly started measuring and drawing and calculating. The engineer was about to prepare a budget when the s*its came screaming "What the fuck are you doing? There is a fucking pile of dishes in the sink!"
The engineer replied that "I'm designing the machine!", to what the s*its responded "don't bring me fucking problems, bring me solutions!" (or some other s*it blabber)

So the engineer quickly designed an efficient dishwashing assembly line to be done in half the time most people would. And then went back to designing the machine.
But the s*its were having none of it. They kept expanding and expanding and doing what they could so that the engineer never had a moment to work on the machine. They dit it so surreptitiously that no one barely even noticed, but one day they were paying a team of engineers to be fucking human dishwashers.

Now replace "dishes" with "Jira tickets" or "quick fixes" or "tiny changes" and fix other terms accordingly.
Fucking s*its.

Do you want to really annoy the hell out of someone?

Prerequisites:

1. JIRA account for you
2. JIRA account for the victim
3. JIRA app on victim's phone

Instructions below:

1. Create a ticket and assign / add victim as watcher.
2. Open your favorite IDE or editor with any of your favorite projects with lots of files with minimal sizes.
3. Drag the folder and drop into JIRA ticket window.
4. Enjoy 😎

Don't ask me how I figured this out 😁

Bind's top {number} dev tools to make your 2018 easier!

//note 0: feel free to add your own
//note 1: no ides, only stuff thats useful for everyone

0) vscode, it got significantly better after the latest updates and is very versatile
1) gitkraken, now i use sourcetree because of the jira integration but kraken is available for linux too so
2) scaleway, they provide really cheap servers for whatever you want, easy to install images (docker too)
3) protonmail, an encrypted mail service that works a lot better than gmail (tutanota is a close 2nd but has a weeb name)
4) telegram, if you can, tell your team to ditch slack, because telegram is a lot more lightweight and even if you dont, just the channels make it worth giving it a shot
5) steemit, a blockchain based website where the users write the articles, you can find some good reads there (and photography if you like that stuff)
6) a dildo because it wouldnt be a bindview content without out of context penile objects

@netikras since when does proprietary mean bad?

Lemme tell you 3 stories.

CISCO AnyConnect:
- come in to the office
- use internal resources (company newsletter, jira, etc.)
- connect to client's VPN using Cisco AnyConnect
- lose access to my company resources, because AnyConnect overwrites routing table (rather normal for VPN clients)
- issue a route command updating routing table so you could reach confluence page in the intranet
- route command executes successfully, `route -n` shows nothing has changed
- google this whole WTF case
- Cisco AnyConnect constantly overwrites OS routing table to ENFORCE you to use VPN settings and nothing else.

Sooo basically if you want to check your company's email, you have to disconnect from client's VPN, check email and reconnect again. Neat!

Can be easily resolved by using opensource VPN client -- openconnect

CISCO AnyConnect:
- get a server in your company
- connect it to client's VPN and keep the VPN running for data sync. VPN has to be UP at all times
- network glitch [uh-oh]
- VPN is no longer working, AnyConnect still believes everything is peachy. No reconnect attempts.
- service is unable to sync data w/ client's systems. Data gets outdated and eventually corrupted

OpenConnect (OSS alternative to AnyConnect) detects all network glitches, reports them to the log and attempts reconnect immediatelly. Subsequent reconnect attempts getting triggered with longer delays to not to spam network.

SYMANTEC VIP (alleged 2FA?):
- client's portal requires Sym VIP otp code to log in
- open up a browser in your laptop
- navigate to the portal
- enter your credentials
- click on a Sym VIP icon in the systray
- write down the shown otp number
- log in

umm... in what fucking way is that a secure 2FA? Everything is IN the same fucking device, a single click away.

Can be easily solved by opensource alternatives to Sym VIP app: they make HTTP calls to Symantec to register a new token and return you the whole totp url. You can convert that url to a qr code and scan it w/ your phone (e.g. Google's Authenticator). Now you have a true 2FA.

Proprietary is not always bad. There are good propr sw too. But the ones that are core to your BAU and are doing shit -- well these ARE bad. and w/o an oppurtunity to workaround/fix it yourself.

Biggest distraction while working?

Management.

-> Get ticket to work on. Put an estimate and start working.
-> Management Guy #1: Hey could u please look into... this and that?
-> Management Guy #2: Hey could u please update me on (Old ticket that was fixed and updated on Jira but they would rather ask me in person).
-> Management Guy #3: Do you want to come outside for a smoke break, I know our last one was about half an hour ago but still, just 5 mins won't hurt your day.
-> Co-worker: Hey could you help with this task I am working on? I swear it won't take more than 5 mins. (It takes about an hour).

-> Miss my deadline for the ticket and get flamed for it by manager.

Okay, I didn't mean to say anything about co-workers as a distraction. It's very minimal.

I manage a team of engineers.

Toxic Culture Post #2:

Manager: Everybody on your team needs their own swimlane in Jira. Each person's work should be their own lane. When I have a ticket for <Project A> I want to make sure that <Bob> always gets it, all tickets for <Project B> must go to <James>. You'll need to figure out which team member will handle <New Project C> and create their personal swim lane.

Me: That's not really how SCRUM works. Actually, that's not how teamwork works. You're creating silos and we all need to learn how to do these tasks. We're a cross-functional team, and each team member brings their own unique talents to the whole process.

Manager: So you'll create the swimlanes?

Me: No

Manager (to Bob): You'll be devoted to <Project A> from now own. It's the only work I expect you to do. All work for that project will be yours.

Likewise, my manager also reached out to each team member and assigned them specific tasks, furthering the silos.

Product Manager: We’re assigning you to the Guest Checkout project.

I look at the Guest Checkout epic in JIRA and see it only includes frontend scope. Nothing about backend implementation.

I also find an older ticket about guest checkout. It was written by the former Product Manager. It explicitly says our admin switch for guest checkout no longer works because rebuilt checkout to use react. Why does no one bother to check the backlog??? I found this just by searching “guest checkout.”

Me: Um, our website doesn’t support guest checkout.

PM: What?! But the admin has a guest checkout option that can be turned on and off.

Me: Those admin options only apply if you’re still using the out-of-the-box solution for the e-commerce platform. Remember how we rebuilt checkout using React? We didn’t build it to support guest checkout. That admin switch doesn’t work anymore. We can ask a backend dev to confirm.

I check the code. The code that relates to the admin switch for guest checkout no longer exists. It’s a dead switch.

BE Dev: We made a lot of customizations since we purchased the e-commerce solution. So yeah, that guest checkout switch doesn’t work.

PM: [to me] …Our BE devs are busy with other projects. Can you do the backend for guest checkout?

😳

Me: You realize I’m just a frontend dev with only some backend knowledge, right? I’m not even close to fullstack. And you want me to architect an entire guest checkout flow? That will work with our current checkout experience? And that is HIPPA compliant? On top of doing the frontend?

With over 10 years as a dev under my belt I never wanted to change company before my probation is even over. I never felt so drained, and pissed off for the entire duration of my working hours, every day for about 4 months straight. I was thinking it should get better, I listened to all the rubbish webinars about the company culture, how inclusive and diverse we are and how they value phycological safety and how everyone should feel safe to speak their mind. The people are fucking reviewing my approved and merged PRs and expecting me to address their comments. Like someone goes on holiday and when they’re back they want to spray wisdom around, and that seems to happen to everyone not just me. When we have technical discussions and I express my opinion I get given out to for speaking too much. Like what the actual fuck, your code is shit, everyone knows it and complains about it, but we should look at what we already have as an example. How the fuck you think you can improve your code if your not going to change your shit. Writing class diagrams for about two weeks at start of each project and nitpicking every fucking thing, only to abandon it after our first sprint as the fucking requirements have changed and what we agreed at the beginning as no longer relevant. No shit as if they don’t know requirements change ALL THE FUCKING TIME AND THIS IS EXPECTED. I was also asked to send a slack message every morning when I start working, when I get my lunch, when I am back from lunch and when I finish work. Have to fill in some stupid weekly update system with what tickets I’ve worked on during the week, like have you heard of Jira filetrs ? Stop asking me how I am getting on if I’m fucking closing all my tickets every sprint. I don’t ask you questions, if I finish all the work you asked me to on time, you can safely assume I am doing fine. Also your fucking back to back meetings are not helping me close my tickets any faster. Already got an offer from another company I am out of fucking here.

YOU CAN ALL STICK YOUR PR COMMENTS, ENDLESS MEETINGS AND WHAT NOT UP YOUR FUCKING ARSES. 🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻

ComputerToucher: *opens Jira ticket* Dev team needs tokens for the APM for a new app with multiple tenants. Ezpz. Hey, developer. Do you want one golden token for all of your app tenants or would you like us to generate one token for each?

Developer: Let’s have a meeting to discuss it.

CT: It’s…an exceedingly simple question. One token or 4? Which does your app support?

Dev: Yeah I think we should discuss with this with the platform team, can you set up the call?

CT: (Internally) I am the platform team? Do you not know how your applica-never mind I’ll just ask the PM directly.

CT (in chat): I’ll ask PM to schedule the call.

*Goes back to Jira ticket, changes priority to 4, removes ticket from sprint entirely, picks something else to work on*

First company:

- being sat at an office that didn't have chairs with proper back support. It would kill my back every day. Like sitting on a bar stool coding.
- not having access to basic resources (cafeteria, salary bonuses)
- being seriously underpaid ($200 under)
- not having an IT process pipeline (yeah, this is a huge one): no JIRA, no git, no VCS, no continuous integration, etc. I fucking spend 45% of the time fixing coding-unrelated shit.

Second company (very aggravating):

- dumb frontend bitch and privileged colleague who both kept telling me months on end to shut up and who wouldn't listen to my advice on anything, while my advice would actually help the company advance in productive ways. The key here is being told to shut up while stagnating. i.e. dead end job.
- people advancing in the company based on nepotism and favoritism, based on having tits and ass, rather than skills and independence.

- pointlessssssssss meetings where decisions are made solely based on the opinion of Mr. favorite senior dev. The rest just sits there like a bunch of sad saps and yay-nodders. Incompetent PO's who "would like to hear your input" but then when you give it, they completely dismiss you.

- pointlessssssssss monthly meetings with stakeholders, where the dev teams do nothing but clash and act like pussies in front of the PM just to get in his favor, but behind scenes continue to make the same mistakes and telling the CEO everything is fine. Goodness, how can it get more unproductive.

- completely antisocial and nepotistic 'colleagues' who won't even talk to you, let alone smile at you or be friendly. You saying good morning and them pretending you're vapor that doesn't exist. Go go company atmosphere! Especially during lunch, those are the worst times. Imagine sitting at lunch where everyone looks like you killed their dog and the rest is huddled up in little high school groups.
What else? The incessant and pointless smalltalk that makes me want to bang my head against the wall. Talking about dogs, kids, what show was on tv last night. The fuck man, do you have a brain?!

Third company:

- HR bitches who think they are the shit and developers are antisocial, helpless misfits, but they work with computers and they don't even fucking know what a status bar is! The irony!

- forced socializing and stigmatization for the opposite. Imagine coming into a company and you don't say good morning. Should that be a problem? No. Instead, everyone starts dogging on you and hating you just because you didn't smile in their faces and said: hiiiiiiiiiiii how did you sleep? Did you feed your dog? Fuck you.
Elliot (Mr. Robot): "Wouldn't it be awesome if there was a mute button for life?" -boop, boop, boop, boop...- Ahh.. there.. that's much better."

- CEO's sucking up to you but when it comes to salary increase, they say shit like: "Ahhh ya know, it's kinda difficult." Yet another dead end job.

So I have been a fly on the "wall" for last couple of months and never signed up, but now here I am!

Rant is about a serious topic - gender gap in tech industry!!
Couple of months ago Stackoverflow announced developer survey results! I was shocked by demographics results! It was disappointing to see biggest gender gap in general tech industry!
I believe tech industry can be the first one to have equal pay for women!

However.... (bad part)
I was going through my twitter feeds and saw this! Many of you have seen this tweet too.

(ohh!fuck I cant attach multiple images here, I should have created Medium post, fuck it!)

"They" continue, quoting from the tweet.
1)"....bias in society is reflected in AI"
2) "However, I do think it is our responsibility as designers/developers/users to be aware of this bias and do our best to correct it."

I want to rant about 2nd one. Some of you may not like it including grammar naziz!
As a developer/programmer I take 2nd one personally! I am currently at denial phase though!
And I have an OCD so gonna make points here!

1) Seriously tell me please, how the fuck you can write gender bias algorithm which can pass a big crazy amount of test suite?

2) Google has done many things for last decade to overcome gender gap related issues. I have met some of the nicest people from Google, and this is really hard for me to believe that google AI or that team has anything to do with the results!

3) Someone suggests use "they" in google translated result, can you fucking imagine how wrong that would be??? If I am developer working on that algo or even in that team and I see this ticket in jira with highest priority where it says, "make all translated results gender neutral using only they" - I would fucking like to die and may be in my next life ask me to do that, when I am a toddler!

4) I am an advocate for equal pay, equal rights and equal opportunities for everyone to "minify" this gender gap in tech, but showing google translate results of a gender natural language to make a point is wrong, it is simply undermining the efforts of something really helpful thing.

5) Moving on to the core point - What can be done to lower down the gender gap? I have seen amazing women who can code/manage far far far better than what I ever could imagine, and they are at really good place and deserve to be there. Are they doing enough to inspire other women to join tech industry?
Collective efforts are very much required. And need to keep in consideration that tech industry is highly competitive roles are also changing rapidly.

6) Many big companies have women at higher positions(CEO, CFO,....) what are their efforts to bring more women in tech industry?
(Some of you may not like this, as this is implying that it isn't only men's job. )

7) Going slightly political here, everyday we see really disappointing news related to women and their rights and health, I strongly believe women don't have to ask for or even have to mention about "equal rights" about anything. Everyone is equal!!!
This is 2017 and still fucked up!

Thats all for today! Heading for breakfast!

We are 2 people working as remote android devs for this startup in another country. 6 weeks ago a new person joined onsite to work directly in startup HQ. I'l refer to him as an newguy.

Last week we started new sprint (of 2 weeks) to work on a new feature.

Newguy was responsible for gathering all the specs and planning, so this is how our sprint is going so far:

Day 1:

We have 10+ tickets in jira (tickets have only titles) no one knows what to do and we don't even have specification. I started pushing everybody onsite to get their shit together. We NEED UX/UI specs, we NEED backend to be ready, or at least start working paralelly so that once wer'e done with frontend backend would be ready. I mean cmon guys this feature is already 70% done on iOS, why cant you send us the specification?

Day 2:

We had a meeting on Zoom and talked about missing specification and project manager promised to send us the specs. Meanwhile the idea of feature became clearer so I agreed with the newguy to start researching about best way to implement our solution.

Day 3:

We received the specifications. I provided my research for the feature to the newguy. Turns out the he knew about specification 4-5 days before.

Instead of sharing information with us, he decided to create his own library to do what we want to do and blatantly rejected my research input.

Now he showed his implementaton (which is shit by the way) and presents it as the only way to proceed forward. He offers for us to work paralelly with him on this (basically he wants to write library alone, and we are supposed to somehow implement and test it, but how the fuck we can implement if backend is not ready and library is just a bunch of empty interfaces at this point?)

I talked with one of the teamleads in the startup and told him that this is not the way things were being done here before and new guy is becoming a dictator.

Teamlead talked with new guy and found no issue. Basically newguy defended his sole decision by saying that he did research on his own, there are no libraries that do what we want and he knows better.

Teamlead tells me to STFU because new guy seems competent and he will be leading this feature. Basically from what I gathered teamlead doesn't give a single fuck and wants to delegate all project management to this new guy.

Day 5:

End of the week. New guy claims that his lib is done so we can start implementing properly. I tried implementing his lib but its fucked up and backend is still not ready.

Day 6:

Backend is still not ready, no one is doing anything just waiting for it to be ready.

Day 7 (Today):

Today(Backend is still not ready, no one is doing anything just waiting for it to be ready.

So what can I say? His plan was to probably prove his self worth and try to lead this feature by giving us information at last minute. At the point were we should start implementing instead of researching.

What happened? Motherfucker doesn't know shit about backend, has been notified about backend issues multiple times but his head was so deep up his ass with that new library of his that he delayed the rest of the team.

Result? 7 working days wasted. Out of 3 developers only 1 was actually working (and his fucked up code will have to be rewritten anyways). Only 50% of feature done. Motherfucker tells me that this is how we will work in the future, "paralelly". The fuck is this mate? If you would have worked on this feature alone you would have done it already now, but instead you wait until we remote devs will login and fetch you the test input and talk with backend guys for you? The fuck is wrong with you.

You fucking piece of shit, learn to plan and organize better if you want to lead the team. Now all that you are doing is wasting time, money and getting on everyboys nerves. Im tired of fucking spoon feeding you every day you needy scheming office politics playing piece of shit. Go back to your shithole country and let us work.

When I was responsible for sprint planning I figured out what to do before start of the sprint and remote devs were able to do week's work in 1-2 days and have rest of the week off. This is how it's supposed to be when you work with a remote team. Delegate them separate features, give them proper specs ahead and everyone's happy. Don't start working on frontend if you dont even fucking know when backend will be ready. It's fucking common sense.

Now I need to spoon feed this motherfucker who can't even get information while sitting on his ass onsite in HQ. Fucking hell.

I just want to delete a jira…that’s all just delete it..listen you jira fucks ..just let me delete the fucking thing!!!

I don't get why certain people always complain about the OS they have to use at work... I get, that as a person who really uses aspects of the OS like a sysadmin or something like that, has valid points... but no... as a projectmanager or productmanager, whos tools are all browserbased... "in Windows I know where all the things are..." is not a valid excuse to hate on the OS...

What do you want to do? Change system settings everyday? Use PowerShell to create your Jira tickets?

So at our company, we use Google Sheets to for to coordinate everything, from designs to bug reporting to localization decisions, etc... Except for roadmaps, we use Trello for that. I found this very unintuitive and disorganized. Google Sheets GUI, as you all know, was not tailored for development project coordination. It is a spreadsheet creation tool. Pages of document are loosely connected to each other and you often have to keep a link to each of them because each Google Sheets document is isolated from each other by design. Not to mention the constant requests for permission for each document, wasting everybody's time.

I brought up the suggestion to the CEO that we should migrate everything to GitHub because everybody already needed a Github account to pull the latest version of our codebase even if they're not developers themselves. Gihub interface is easier to navigate, there's an Issues tab for bug report, a Wiki tab for designs and a Projects tab for roadmaps, eliminating the need for a separate Trello account. All tabs are organized within each project. This is how I've seen people coordinated with each other on open-source projects, it's a proven, battle-tested model of coordination between different roles in a software project.

The CEO shot down the proposal immediately, reason cited: The design team is not familiar with using the Github website because they've never thought of Github as a website for any role other than developers.

Fast-forward to a recent meeting where the person operating the computer connected to the big TV is struggling to scroll down a 600+ row long spreadsheet trying to find one of the open bugs. At that point, the CEO asked if there's anyway to hide resolved bugs. I immediately brought up Github and received support from our tester (vocal support anyway, other devs might have felt the same but were afraid to speak up). As you all know, Github by default only shows open issues by default, reducing the clutter that would be generated by past closed issues. This is the most obvious solution to the CEO's problem. But this CEO still stubbornly rejected the proposal.

2 lessons to take away from this story:

- Developer seems to be the only role in a development team that is willing to learn new tools for their work. Everybody else just tries to stretch the limit of the tools they already knew even if it meant fitting a square peg into a round hole. Well, I can't speak for testers, out of 2 testers I interacted with, one I never asked her opinion about Github, and the other one was the guy mentioned above. But I do know a pixel artist in the same company having a similar condition. She tries to make pixel arts using Photoshop. Didn't get to talk to her about this because we're not on the same project, but if we were, I'd suggest her use Aseprite, or (at least Pixelorama if the company doesn't want to spend for Aseprite's price tag) for the purpose of drawing pixel arts. Not sure how willing she would be at learning new tools, though.

- Github and other git hosts have a bit of a branding problem. Their names - Github, BitBucket, GitLab, etc... - are evocative of a tool exclusively used by developers, yet their websites have these features that are supposed to be used by different roles other than developers. Issues tabs are used by testers as well as developers. Wiki tabs are used by designers alongside developers. Projects and Insights tabs are used by project managers/product owners. Discussion tabs are used by every roles. Artists can even submit new assets through Pull Requests tabs if the Art Directors know how to use the site interface (Art Directors' job is literally just code review, but for artistic assets). These websites are more than just git hosts. They are straight-up Jira replacement with git hosting as a bonus feature. How can we get that through the head of non-developers so that we don't have to keep 4+ accounts for different websites for the same project?

The worst of Agile and Sc(r)um: All those people knowing the right way(™) to do it. Endless discussion about useless tooling: the proper use of the custom workflow in Jira, on when and how to create sub tickets. The hour-less meta-discussions on what should be discussed where and when (what's subject of the backlog refinement, retro, etc), the roles: the PO's, what he should do, cannot, the PM's. Who is allowed to pull a ticket to the sprint or not. How many reviewers need to acknowledge a pull request. To and fro. Pointless, but fought with heart and blood, full of sound and fury, signifying nothing.

And everywhere I hear: "In my previous company, we did Scrum like.. and it worked perfectly!"

Some of you might remember my rants on Mr. Gitmaster, with whom I thought I'd made my peace. Guess what? He's now a team member and turning into Mr. Agile - a more severe reincarnation! As our company starts flogging that dead horse of Agility, he seems to feel strong tailwind. Our team lead would constantly cut his monologues, but he's now on holiday, so we have no escape from the never ending: "In my previous company..."

If it was so great, why didn't you stay?

We are not allowed to pull a ticket to the sprint unless every team member is notified? I don't fucking care. If our software fails on customer's machines and I can fix it, I will do if there is a ticket, if it's in the sprint or not. Screw Scrum, if it is getting in the way of it. You can waste your hours discussing horseshit, I want to sit at my desk, deep in the test-compile loop and ship some fucking code.

Last week my PM scheduled a meeting for the whole team of 14 devs to talk about our tasks, how we can improve our workflow, so he's up to date on daily stuff nad sprint progress. After an hour and a half of lots of brainstorming i just asked
- what exactly do you want to achieve with all these changes?
- basically i would like on overview of current progress on each task

And he proposed couple of different meetings during the sprint, which would waste dev time. He proposed to apoint one person reaponsible to keeping him informed during each sprint. He proposed we change our meetings, our process, all of it.
So I just sat with my laptop during the same meeting and I prepared a jira board with swimlanes, filters, etc. Where you can sort by priority, size, what is blocked, what is, waiting in queue, what is being currently developed, what is being tested, what's ready for deployment, etc. Easy. 5-10mins of work.

- does this solve your problem?
-....
- you have everything here
-... What if someone doesn't update the ticket status?
- we check everything during our dailies, so, worst case scenario is the status is not update for 24h
-... Umm.. Yeah.. I think thats it. Thank you.

So, we basically wasted 20+ man-hours on another bullshit meeting because the guy thats supposed to be using these tools doesn't know them at all. After working here for 6 months.

I work for an investment wank. Worked for a few. The classic setup - it's like something out of a museum, and they HATE engineers. You are only of value if work on the trade floor close to the money.

They treat software engineering like it's data entry. For the local roles they demand x number of years experience, but almost all roles are outsourced, and they take literally ANYONE the agency offers. Most of them can't even write a for loop. They don't know what recursion is.

If you put in a tech test, the agency cries to a PMO, who calls you a bully, and hires the clueless intern. An intern or two is great, if they have passion, but you don't want a whole department staffed by interns, especially ones who make clear they only took this job for the money. Literally takes 100 people to change a lightbulb. More meetings and bullshit than development.

The Head of Engineering worked with Cobol, can't write code, has no idea what anyone does, hates Agile, hates JIRA. Clueless, bitter, insecure dinosaur. In no position to know who to hire or what developers should be doing. Randomly deletes tickets and epics from JIRA in spite, then screams about deadlines.

Testing is the same in all 3 environments - Dev, SIT, and UAT. They have literally deployment instructions they run in all 3 - that is their "testing". The Head of Engineering doesn't believe test automation is possible.

They literally don't have architects. Literally no form of technical leadership whatsoever. Just screaming PMOs and lots of intern devs.

PMO full of lots of BAs refuses to use JIRA. Doesn't think it is its job to talk to the clients. Does nothing really except demands 2 hour phone calls every day which ALL developers and testers must attend to get shouted at. No screenshare. Just pure chaos. No system. Not Agile. Not Waterfall. Just spam the shit out of you, literally 2,000 emails a day, then scream if one task was missed.

Developers, PMO, everyone spends ALL day in Zoom. Zoom call after call. Almost no code is ever written. Whatever code is written is so bad. No design patterns. Hardcoded to death. Then when a new feature comes in that should take the day, it takes these unskilled devs 6 months, with PMO screaming like a banshee, demanding literally 12 hours days and weekends.

Everything on spreadsheets. Every JIRA ticket is copy pasted to Excel and emailed around, though Excel can do this.

The DevOps team doesn't know how to use Jenkins or GitHub.

You are not allowed to use NoSQL database because it is high risk.

Hold a meeting that the participants actually want.

The biggest time wasters I had to attend were:
- "generic weekly meet up of people not working together telling what's new on their side" (I don't work with you, I DON'T CARE)
- "management wants updates/wants to talk about doing instead of letting us do" (go read Jira tickets, and ffs stay out of the experts' field... They're experts in it for a reason)
- "no agenda, this is just to get to know each other" (I get to know people on my own terms, stop forcing what can't be forced)
- most Scrum meetings (some people need guidance, I don't! Your Scrum chains actually hinder my productivity! Can we please stop wasting my time and nerves?)

And the best meetings? A couple of coworkers realizing "hey we need to make a decision here, let's book a conference room together" and "hey you know your stuff about xyz, can you teach us what you know?".

JIRA life:

Project leader proceeds to put what is actually two separate issues in the title. I'm already raging. I go to take a look at it.

I read the description - ANOTHER (this makes it three now) totally seperate issue in there.

Just fuck you I'm so sick it i see it over and over again no matter where I go or what project I work on its all the same bullshit.

"wE wAnT tO cLeARlY dEfINe iSsUeS aNd MoVe RaPiDlY"

YEAH THEN F&Q*@#()#$(@)#$ DO YOUR F$*(@#(*&$ JOB!!!! I'M DOING MINE, IN ADDITION TO DOING YOURS, CLEANING UP YOUR ABSOLUTE MESS THAT YOU LEFT!!!!

Me: [jira comment] We have similar text for the mobile version of the site already. [includes screenshot of what site looks like now] Are you sure about this?

[radio silence for a few hours]

Me: [slack] I want to follow up.

Web Operations: What’s the issue?

Ooh k. Slack messages can have a tone.

Me: I just want to confirm we’re not repeating copy.

Web Ops: We’re not.

I complete the ticket and submit for review. The C-suite for my department reviews.

C-suite: [to web ops in JIRA comment] This looks weird. Is this right? [sends screenshot of my work because there is repeated copy, like I said there’d be]

Web Ops: [in JIRA comment] Oh, I thought X was questioning the request. X changed the wrong text.

C-suite: The website has always looked like that. You’re looking at X’s screenshot for the current website. Look at the screenshot I sent over.

Later, I complain because web ops was completely unprofessional with the comment about “questioning the request.”

C-suite: Web Ops is working hard. It’s our busy season and it’s their first time dealing with it. You know, I’m going to teach them some css and html so they can make content changes in the CMS and they’re not sending over changes so often and bothering you.

Me: [to myself] 🤨 wtf so it’s ok for web ops to treat me like dirt. And in writing. And with service that’s version controlled—JIRA emailed web ops comment to me. And lol no 😂 on teaching them how to code. That’s such bullshit. We all know you’d never allow them to edit the CMS because they’d fuck up the site. And they wouldn’t do edits anyway because it’s beneath them. And idk how this relates to web ops gross behavior.

A few days later.

Me: I was offered a job elsewhere. Here’s my two weeks notice.

C-suite: Can you push back your last day? It’s our busy season.

Me: Nope. Bye Felicia.

Well, been awhile. The latter half of this is probably gonna be unpopular, but the gist of it is that all of the devs working on camera-centric apps, get your shit together, if possible. As mentioned there may not be a way for you to get your shit together, because Google and the others involved ultimately are a mess. In that case, you're dismissed. I haven't proof-read this, so don't take it exactly verbatim.

Woke up this morning to a need for this, so here goes:

----
OPEN LETTER TO SNAPCHAT
----
Snapchat,

You guys need to get your shit together. This is a tack-on to what Marques Brownlee already stated.

I woke up this morning to a seriously FUCKED UP UI. UX didn't change as much, still looks Snapchat-esque. But holy hell WHAT THE FUCK?

I'm not averse to change, despite the above. HOWEVER, there's an exception to that: You cannot change out UX/UI from under me with no warning. I need to know that within the coming weeks, there will be changes to how I interact/interface within the app. An option to opt into testing would be nice as well, but doesn't look like you guys have that figured out. With that testing should come feedback, and something like Jira, where issues can be reported and triaged. You're a company, unfortunately, so I doubt you'd be willing to even go as far as accepting feedback in the first place, which is a shame.

Seriously, as Marques pointed out, Android Snaps are shitty because the app takes a screenshot of the viewfinder and uses it as a photo. There's no doubt in my mind this is something that others do, but all Android devs need to either not pull this (because it's not clever) or just not make apps (quality over quantity).

I would like to see either Google step in and require a native API that is the same across all devices and leverages all cameras to their full potential (I want to say that Snap's issue stems from an API provided by Google. In this case, Google, get your shit together), or alternatively I'd like to see manufacturers band up to provide a uniform interface to deal with this. Because I don't see the latter happening anytime soon, Google needs to do something about this, although I feel like they probably won't. That said, IDGAF WHO it is, I just want it FIXED.

Our team uses story format titles for JIRAS like As a ..., I want...

But in our git repo, a lot of people create branches using the same name:

{JIRA-ID}-as-a-...

And I'm always like why the fuck can't you take 5s to name your branches more descriptively? I usually name mines using some keywords from the Jira Title

But wondering now what do you all think/do?

!rant.. When the client makes you do something stupid, and you try to tell them, but they still want it, so you give it to them, and weeks later, they come back asking you to revert it.... ugh!!

I wanna comment on the jira "I hate to say I told you so, but I told you so!!!" so bad..

The conversations that come across my DevOps desk on a monthly basis.... These have come into my care via Slack, Email, Jira Tickets, PagerDuty alerts, text messages, GitHub PR Reviews, and phone calls. I spend most of my day just trying to log the work I'm being asked to do.

From Random People:
* Employee <A> and Contractor <B> are starting today. Please provision all 19 of their required accounts.
* Oh, they actually started yesterday, please hurry on this request.

From Engineers:
* The database is failing. Why?
* The read-only replica isn't accepting writes. Can you fix this?
* We have this new project we're starting and we need you to set up continuous integration, deployment, write our unit tests, define an integration test strategy, tell us how to mock every call to everything. We'll need several thousand dollars in AWS resources that we've barely defined. Can you define what AWS resources we need?
* We didn't like your definition of AWS resources, so we came up with our own. We're also going to need you to rearchitect the networking to support our single typescript API.
* The VPN is down and nobody can do any work because you locked us all out of connecting directly over SSH from home. Please unblock my home IP.
* Oh, looks like my VPN password expired. How do I reset my VPN password?
* My GitHub account doesn't have access to this repo. Please make my PR for me.
* Can you tell me how to run this app's test suite?
* CI system failed a build. Why?
* App doesn't send logs to the logging platform. Please tell me why.
* How do I add logging statements to my app?
* Why would I need a logging library, can't you just understand why my app doesn't need to waste my time with logs?

From Various 3rd party vendors:
* <X> application changed their license terms. How much do you really want to pay us now?

From Management:
* <X> left the company, and he was working on these tasks that seem closely related to your work. Here are the 3 GitHub Repos you now own.
* Why is our AWS bill so high? I need you to lower our bill by tomorrow. Preferably by 10k-20k monthly. Thanks.
* Please send this month's plan for DevOps work.
* Please don't do anything on your plan.
* Here's your actual new plan for the month.
* Please also do these 10 interruptions-which-became-epic-projects

From AWS:
* Dear AWS Admin, 17 instances need to be rebooted. Please do so by tomorrow.
* Dear AWS Admin, 3 user accounts saw suspicious activity. Please confirm these were actually you.
* Dear AWS Admin, you need to relaunch every one of your instances into a new VPC within the next year.
* Dear AWS Admin, Your app was suspiciously accessing XYZ, which is a violation of our terms of service. You have 24 hours to address this before we delete your AWS account.

Finally, From Management:
* Please provide management with updates, nobody knows what you do.

From me:
Please pay me more. Please give me a team to assist so I'm not a team of one. Also, my wife is asking me to look for a new job, and she's not wrong. Just saying.

So so so frustrated why is finding the right job such a fucking hassle! Landed my first junior dev job that was not what I was expecting mostly I work jira ticket written my middle aged morons to update PDF's servers that never had anything deleted from them 100k of files and about 10k folders shit you not. Don’t delete anything co worker deleted a file that took down a couple thousand person call center.

Looking at other junior positions with junior in the title and they want 4-7 years expierence at two different places. WTF if I have 7 years I would think I would a senior dev or close to one.

Just there is such a disconnect between the people who post the ads and vett the candiates to the hiring managers.

Does it get better? Started going to meet ups to meet more experienced devs in my area but still trying to find the right fit.

Atlassian needs improvement!
Screenshot from the Jira "Accessibility" settings page where I hoped to find a dark mode switch.

When I wanted to send them feedback about the settings page, the feedback form failed, cluttering vintage style error messages with poor UX writing all over the page.

> Help us improve!
>
> We’d love to hear more about your experience with the new accessibility settings in Jira. Any thoughts on what you liked and where we could improve are more than welcome.
> Oops! Something went wrong...
>
> There was a problem submitting your feedback, likely due to the configuration of this form. You might want to contact the site owner to let them know about this issue.

P.S. Thinking of accessibility: there is not way to enter an ALT text to image uploads on devrant? seriously?

I think I am going to keep a desktop counter of every time the other team bitches about not having tool x or tool y rather than learning the tools we already have that are perfectly capable of serving the purpose they want. I get that devs should be allowed to have the tools they need to do the job, but at a certain point you're yelling at a cloud to start raining. Especially since we work in a restricted environment and IT's backlog is ridiculous.

new manager: draft a runbook consisting of like ~3 lines for marking a jira ticket as duplicate and closing it

.....like.....i can do this because it's what you want and you're my boss but something about this just doesn't sit right with me /shrug

Unlimited time is impossible... But I don't wanna ramble.

The one thing that I absolutely miss in my kind of work is something that does exist in dozens of flavors and each existence promises to solve some thing...

It's "bug tracker" / "time management" / "ticket management" / "board" / "kanban" or what ever pervert method you prefer software.

I haven't seen a decent one.

I'd think I'd want to build one - it would be definitely an all time consuming effort, since I would be in dire need of specialists.

The thing with nearly all of the solutions is that they lack ... an associative mindset.

Simply put, what we humans can.

The longer a project exists, the more it's housekeeping (guess that's a better word for it) turns into maintenance nightmare.

I remember quite well the joy of puzzling together eg Jira / Bugzilla / ... complex search formulars trying to find the needle in a planet of hay.

If you're read so far and have had similar experiences, think about how nice it would be if you had a mixture of AI and BI doing exactly that.

BI / Business Intelligence to get meaningful statistics is possible, but without AI it's a lot of work.

The AI would need to do several things...

- Match information (eg version XY was released at XY, so each bugreport after XY belongs to version XY and higher if no version matched)

- Tag and categorize (crashed / faulted / fried / ... - tag crash)

- "do the mundane work": ask nicely if the marching / tagging and so on was right, ask for missing info, require feedback etc.

There's a lot I could write more about that topic. But that's the gist. ;)

So we got jira tickets, estimates and hour logging, but bosses are still asking to give them a detailled weekly report on tasks...

I asked if it would be possible to autogenerate these reports from JIRA instead of doing all of it by hand. Should not be too difficult, yeah?

I got told no, takes too much time to implement and nobody updates their tickets anyways.

For real? I'll create a script in a few hours that does all of it, but you don't want to give me admin rights, you chuckle fucks! Also, make people accountable for not attempting to use tools properly instead of creating additional soulcrushing processes.

Like all those bullshit meeting updates on the same topic that never seem to go forward taking up half my mornings each day.

I work with clowns doing fuck all, all day long.

So they asked if we want a wallboard or not and we answered with a NO. As you already guessed we still got a wall mounted LG TV with a small linux box.
So I started to tinker with the wallboard and created a horrible python -> HTML5/JS stuff which crawls the data worth to show and creates static pages with html5 canvas for graphs.
Later I found atlasboard which is a discontinuated dashboard from Atlassian so started to learn nodejs and rebuilt and added new widgets to show our smoketests, our mssql server metrics from zabbix, our sprint from Jira and some other servers' status.
Then I created the essential metrics again but in Vice C64 emu, I collected and exported the data in python created a PETSCII compatible .prg file and the **** Dasboard 64 **** loaded and created graphs in the emu every minutes.
That was awesome! BASIC V2 is slow as hell but still awesome.

Soooo how was your productive day?

I kept getting interrupted by a co-worker every 5 minutes with stupid questions (like "I want to see you log into Jira so I know it work for you", I have never had issues with it), the deadline is only in 2 days, we're still missing a few features, and I'm off tomorrow btw, also I'm the only developer in my department for now

Soooo how was your productive day?

Ok, So I am just fed up with these project delivery dates. These are the most irritating aspect of any project.
My current project is already delayed 3 times, because of the optimistic biases of the team lead.

Developers were forced to work over weekends. The QA cycle is taking more time than the dev cycle itself, and it's very irritating waking up with a new bug in the JIRA notifications.
Everytime we reach the delivery dates, there will be multiple bug items on each and everyone's plate that you just can't release the product.

I want to know if anyone feels the same ? How does your management takes care of these delivery dates ?

Almost all of the issue trackers

Why can't any of them just decide to be good for one kind of process. Trying to fit in support for all of them just makes the products worse.

If you really want to cater to every style of issue tracking/work queue just make a low code platform from the start instead of the unholy mess that is jira

PO: "Remember guys, protect your scope!"
.. moments later, after the PO meeting..
PO: "I want you to do user story x but I want it changed this way"
me: "Ok"
*pling* notification: PO changed jira story
*I work on it for a few hours*
me: "Is this what you wanted?"
PO: "Yeah, actually I made up my mind. I want you to implement it totally different and scrap what you added now"
me: "Thanks for wasting my time bro"
me: *codes*
.. a few hours later, mid-coding..
PO: "Uh, yeah, changed my mind. The way you did it now is ok, but I want something else added"
*3 iterations of the same crap later*

me: "Sigh, make up your minds!"

Devs : use azure devops becuse our product is on azure
Managers: but we only know how to use jira

Architect, okay then pay us for migration to bamboo and bitbucket so we dont have to use dual systems.

Management : whatever you want do it for free

TLDR, need suggestions for a small team, ALM, or at least Requirements, Issue and test case tracking.

Okay my team needs some advice.

Soo the powers at be a year ago or so decided to move our requirement tracking process, test case and issue tracking from word, excel and Visio. To an ALM.. they choice Siemens Polarion for whatever reason assuming because of team center some divisions use it..

Ohhh and by the way we’ve been all engineering shit perfectly fine with the process we had with word, excel and Visio.. it wasn’t any extra work, because we needed to make those documents regardless, and it’s far easier to write the shit in the raw format than fuck around with the Mouse and all the config fields on some web app.

ANYWAY before anyone asks or suggests a process to match the tool, here’s some back ground info. We are a team of about 10-15. Split between mech, elec, and software with more on mech or elec side.
But regardless, for each project there is only 1 engineer of each concentration working on the project. So one mech, one elec and one software per project/product. Which doesn’t seem like a lot but it works out perfectly actually. (Although that might be a surprise for the most of you)..
ANYWAY... it’s kinda self managed, we have a manger that that directs the project and what features when, during development and pre release.

The issue is we hired a guy for requirements/ Polarion secretary (DevOps) claims to be the expert.. Polarion is taking too long too slow and too much config....

We want to switch, but don’t know what to. We don’t wanna create more work for us. We do peer reviews across the entire team. I think we are Sudo agile /scrum but not structured.

I like jira but it’s not great for true requirements... we get PDFs from oems and converting to word for any ALM sucks.. we use helix QAC for Misra compliance so part of me wants to use helix ALM... Polarion does not support us unless we pay thousands for “support package” I just don’t see the value added. Especially when our “DevOps” secretary is sub par.. plus I don’t believe in DevOps.. no value added for someone who can’t engineer only sudo direct. Hell we almost wanna use our interns for requirements tracking/ record keeping. We as the engineers know what todo and have been doing shit the old way for decades without issues...

Need suggestions for small team per project.. 1softwar 1elec 1mech... but large team over all across many projects.

Sorry for the long rant.. at the bar .. kinda drunk ranting tbh but do need opinions...

How do you get fellow teammates to participate in Lunch and Learns?

Anyone have good tips or tactics in how to engage your team to want to present or talk about topics they care about?

How can they do this without it feeling like it's Extra work on top of all the jira fires they fight?

Besides bribe them with food ... That's a given. 😉😉