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Client: We want a contact form on our site that accepts files.
Me: OK. Here are the backend options (custom built, WordPress, third-party service, etc).
C: Mmm... why is it so complicated? A simple form doesn't need a backend.
Me: FFUUUUU Y DONT YOU DO IT THEN! DIDN'T KNOW BROWSERS SEND EMAIL?!
Me: *backspace*, *backspace*, *backspace*
Me: Browsers cannot send emails; you need a backend to process the form.3 -
!!pointless story
Bug report comes in from a coworker. "Cloudinary uploads aren't working. I can't sign up new customers."
"I'll look into it" I say.
I go to one of our sites, and lo! No Cloudinary image loads. Well that can't be good.
I check out mobile app -- our only customer-facing platform. None of the images load! Multiple "Oops!" snackbars from 500 errors on every screen / after every action.
"None of our Cloudinary images load, even in the mobile app," I report.
Nobody seems to notice, but they're probably busy.
I go to log into the Cloudinary site, and realize I don't have the credentials.
"What are the Cloudinary credentials, @ceo?" I ask.
I'm met with more silence. I use this opportunity to look through the logs, try different URLs/transforms directly. Oddly, everything seems fine except on our site.
I check Slack again, and see nothing's changed, so I set about trying to guess the credentials.
Let's see... the ceo is basically illiterate when it come to tech, so it's probably not his email. It's a startup, and custom emails for things cost money, and haven't been a thing here forever, so it's probably oen of the CTO's email aliases. he likes dots and full names so that narrows it down. Now for the password.... his are always crappy (so they're "easy to remember") and usually have the abbreviated company name in them. He also likes adding numbers, generally two-digit numbers, and has a thing for 7s and 9s. Mix in some caps, spaces, order...
Took me a few minutes, but I managed to figured it out.
"Nevermind, I guessed them." I reported.
After getting into Cloudinary, I couldn't find anything amiss. Everything looked great. No outage warnings, metrics looked fine, images all loaded. Ex-cto didn't revoke payment or cancel the account.
I checked our app; everything started loading -- albeit slowly.
I checked the aforementioned site; after a few minutes, everything loaded there, too.
Not sure what else to do, and with everything appearing to work, I said "Fixed!" and closed the issue.
About 20 minutes later, the original person said "thanks" -- never did hear anything from the ceo. I've heard him chatting away in the other room the entire time.
Regardless, good thing for crappy passwords, eh?15 -
With permission of @dfox
Hi everyone,
An mate and me are starting our own server hosting company and we are looking for some people that want to test our services before we officially release.
Some of the things we have are: Dedicated servers, Fully isolated VPS's, Container based app services and a custom build Status pages (https://status.mikote.net/).
if you are interested let me know here and send us a message on our site https://www.mikote.net/ (still in development)
All of the pricing will be custom and if you include "<!DOCTYPE devrant>" in your first message or email and you will get a custom discount of up to 90%59 -
A room full of mostly old male stressed out engineers sat in chairs, and the presenter said:
"So who watched Judging Amy last night?"
The presenter went on to express her surprise that nobody in the room had seen last night's episode of Judging Amy.... and wasn't going to drop the topic.
The meeting, if it ever had any, now had no chance of going anywhere good.
By the end of the meeting someone would walk out and "retire" shortly there after, and it certainly wasn't going to be the presenter....
Backstory:
The company built on the IBM model of sell pricey custom hardware (granted it worked really well) and sell expensive support contracts wasn't doing as well as it had hoped. Granted it was still doing better than most of its neighboring companies, but it was clear that with the .com bust the days of catered lunches every day were over.
The company had grown fat and everyone knew that while the company had a good enough product(s) to survive, there weren't enough lifeboats for everyone to survive.
In the midst of this an HR department that took up nearly 20% of the office space at HQ felt it needed to justify its existence / expenses.
They decided to do this in the same way they always had, by taking funding from other departments, this time not by simply demanding more direct budgets for themselves.... they decided to impose mandatory 'training' on other departments ... that they would then bill for this training.
When HR got wind that there were some stressed out engineers the solution was, as it always is for HR.... to do more HR stuff:
They decided to take these time starved engineers away from their jobs, and put them in a room with HR for 4 days. Meanwhile the engineer's tasks, deadlines and etc remained the same.
Support got roped into it too, and that's how I ended up there.
It would be difficult to describe the chasm between HR and everyone else at that company. This was an HR department that when they didn't have enough cubes (because of constant remodeling in the HR area under the guise of privacy) sat their extra HR employees next to engineering and were 'upset' that the engineers 'weren't very friendly and all they did was work'.
At one point a meeting to discuss this point of contention was called off for some made up reason or another by someone with a clue.
So there we all sat, our deadlines kept ticking away and this HR team (3 people) stood at the front of the room and were perplexed that none of these mostly older males in this room had seen last night's episode of Judging Amy.
From there the presentation was chaos, because almost the entire thing was based on your knowledge of what happened to poor stressed out Amy ... or something like that.
We were peppered with HR tales of being stressed out and taking a long lunch and feeling better, and this magical thing where the poor HR person went and had a good cry with her boss and her boss magically took more off her plate (a brutal story where the poor HR person was almost moved to tears again).
The lack of apparent sympathy (really nobody said much at all) and lack of seeming understanding from the crowd of engineers that all they should do is take a long lunch, or tell their boss to solve their problems ... seemed to bother the HR folks. They were on edge.
So then they finally asked "What are your stressers?" And they picked the worst possible person they could to ask, Ted.
Ted was old, he prickly, he was the only one who understood the worst ass hell of assembly that had been left behind.
Ted made a mistake, he was honest with folks who couldn't possibly understand what he was saying. "This mandatory class is stressing me out. I have work to do and less time because of this class."
The exchange that followed was kinda horrible and I recall sitting behind Ted trying to be as small as possible as to not be called on. Exactly what everyone said almost doesn't matter.
A pedantic debate between Ted and the HR staff about "mandatory" and "required" followed. I will just sum it up that they were both in the wrong for how they behaved for a good 20 minutes...
Ted walked out, and would later 'retire' that week.
Ted had a history and was no saint. I suspect an email campaign by various folks who recounted the events that day spared ted the 'fired' status and he walked with what eventually would become the severance package status quo.
HR never again held another 'training', most of them would all finally face the axe a few months later after the CEO finally decided that 'customer facing, and product producing' headcount had been reduced enough ... and it was other internal staff's time for that.
The result of the meeting was one less engineer, and everyone else had 4 days less of work done...4 -
This story starts over two years ago... I think I'm doomed to repeat myself till the end of time...
Feb 2014
[I'm thrust into the world of Microsoft Exchange and get to learn PowerShell]
Me: I've been looking at email growth and at this rate you're gonna run out of disk space by August 2014. You really must put in quotas and provide some form of single-instance archiving.
Management: When we upgrade to the next version we'll allocate more disk, just balance the databases so that they don't overload in the meantime.
[I write custom scripts to estimate mailbox size patterns and move mailboxes around to avoid uneven growth]
Nov 2014
Me: We really need to start migration to avoid storage issues. Will the new version have Quotas and have we sorted out our retention issues?
Management: We can't implement quotas, it's too political and the vendor we had is on the nose right now so we can't make a decision about archiving. You can start the migration now though, right?
Me: Of course.
May 2015
Me: At this rate, you're going to run out of space again by January 2016.
Management: That's alright, we should be on track to upgrade to the next version by November so that won't be an issue 'cos we'll just give it more disk then.
[As time passes, I improve the custom script I use to keep everything balanced]
Nov 2015
Me: We will run out of space around Christmas if nothing is done.
Management: How much space do you need?
Me: The question is not how much space... it's when do you want the existing storage to last?
Management: October 2016... we'll have the new build by July and start migration soon after.
Me: In that case, you need this many hundreds of TB
Storage: It's a stretch but yes, we can accommodate that.
[I don't trust their estimate so I tell them it will last till November with the added storage but it will actually last till February... I don't want to have this come up during Xmas again. Meanwhile my script is made even more self-sufficient and I'm proud of the balance I can achieve across databases.]
Oct 2016 (last week)
Me: I note there is no build and the migration is unlikely since it is already October. Please be advised that we will run out of space by February 2017.
Management: How much space do you need?
Me: Like last time, how long do you want it to last?
Management: We should have a build by July 2017... so, August 2017!
Me: OK, in that case we need hundreds more TB.
Storage: This is the last time. There's no more storage after August... you already take more than a PB.
Management: It's OK, the build will be here by July 2017 and we should have the political issues sorted.
Sigh... No doubt I'll be having this conversation again in July next year.
On the up-shot, I've decided to rewrite my script to make it even more efficient because I've learnt a lot since the script's inception over two years ago... it is soooo close to being fully automated and one of these days I will see the database growth graphs produce a single perfect line showing a balance in both size and growth. I live for that Nirvana.6 -
TL;DR Setup computer for new guy @ office, he got mad about software he was missing that we weren't told he needed, so he complained to the director above our department and got us in trouble.
I work for a small company, in which the I.S. Department is 8 people (Manager Included). We do everything from setting up computers and fixing printer problems to writing custom software for in-house use. Kind of a "Renaissance Department" if you will.
So a few weeks ago we were asked to set up a computer for a brand new user, meaning he would need email setup, a domain account, etc. We were also given a (very) small list of programs he would need to do his job. No problemo, took me 30 minutes, and he was good to go.
Last week I met the guy because he was training at the general office and his training computer lacked a few tools. Since I was called to remedy that situation, I introduced myself, told him if he ever had any problems to let me know and I would get him fixed up.
Now today, 5/5/2017, 15 seconds after walking into the door of the department, I am pulled aside by my boss and asked if I setup up the new guys desktop, to which I proudly replied yes. Come to find out the (very) small list of tools we were told he needed was incomplete, so he was missing stuff (how the fuck were we supposed to know that). So what does the new fuck do? HE COMPLAINS TO A DIRECTOR ABOVE OUR DEPARTMENT SAYING THE IT GUYS DIDN'T SETUP HIS COMPUTER PROPERLY! Like holy shit dude, why not send me a fucking email like you did before telling me you needed stuff? I would have GLADLY fucking helped. Now I hope your computer catches on fire. Or you get fired. I'll take either one.2 -
Paranoid Developers - It's a long one
Backstory: I was a freelance web developer when I managed to land a place on a cyber security program with who I consider to be the world leaders in the field (details deliberately withheld; who's paranoid now?). Other than the basic security practices of web dev, my experience with Cyber was limited to the OU introduction course, so I was wholly unprepared for the level of, occasionally hysterical, paranoia that my fellow cohort seemed to perpetually live in. The following is a collection of stories from several of these people, because if I only wrote about one they would accuse me of providing too much data allowing an attacker to aggregate and steal their identity. They do use devrant so if you're reading this, know that I love you and that something is wrong with you.
That time when...
He wrote a social media network with end-to-end encryption before it was cool.
He wrote custom 64kb encryption for his academic HDD.
He removed the 3 HDD from his desktop and stored them in a safe, whenever he left the house.
He set up a pfsense virtualbox with a firewall policy to block the port the student monitoring software used (effectively rendering it useless and definitely in breach of the IT policy).
He used only hashes of passwords as passwords (which isn't actually good).
He kept a drill on the desk ready to destroy his HDD at a moments notice.
He started developing a device to drill through his HDD when he pushed a button. May or may not have finished it.
He set up a new email account for each individual online service.
He hosted a website from his own home server so he didn't have to host the files elsewhere (which is just awful for home network security).
He unplugged the home router and began scanning his devices and manually searching through the process list when his music stopped playing on the laptop several times (turns out he had a wobbly spacebar and the shaking washing machine provided enough jittering for a button press).
He brought his own privacy screen to work (remember, this is a security place, with like background checks and all sorts).
He gave his C programming coursework (a simple messaging program) 2048 bit encryption, which was not required.
He wrote a custom encryption for his other C programming coursework as well as writing out the enigma encryption because there was no library, again not required.
He bought a burner phone to visit the capital city.
He bought a burner phone whenever he left his hometown come to think of it.
He bought a smartphone online, wiped it and installed new firmware (it was Chinese; I'm not saying anything about the Chinese, you're the one thinking it).
He bought a smartphone and installed Kali Linux NetHunter so he could test WiFi networks he connected to before using them on his personal device.
(You might be noticing it's all he's. Maybe it is, maybe it isn't).
He ate a sim card.
He brought a balaclava to pentesting training (it was pretty meme).
He printed out his source code as a manual read-only method.
He made a rule on his academic email to block incoming mail from the academic body (to be fair this is a good spam policy).
He withdraws money from a different cashpoint everytime to avoid patterns in his behaviour (the irony).
He reported someone for hacking the centre's network when they built their own website for practice using XAMMP.
I'm going to stop there. I could tell you so many more stories about these guys, some about them being paranoid and some about the stupid antics Cyber Security and Information Assurance students get up to. Well done for making it this far. Hope you enjoyed it.
26 -
WordPress related, get ready for some disgust.
So today early in the morning my boss forwarded me an email from a client, it was about a bug, and asked me if I can have a look at it and fix it.
"Yaay, WordPress!" I thought and opened the page containing the mentioned bug. She wrote that in the italian version of the page, users can select dates in the calendar, which should be disabled, like in the german version.
So yeah, I opened the code. Everything in the function looked perfect. Really. And the Data was also correctly set in the backend of WP.
The function was only 3 lines of code:
- Get the german post ID of the current post (german or italian) by its ID (using a Polylang function)
- Get an Advanced Custom Fields field by name and from a post with the ID from before
- json_encode its content and echo it to a JS var for initialization and later use in some AngularJS.
No fucking missing semicolon, it was fucking perfect like a sunset with your soulmate.
So I tried to find the bug with my personal way of debugging:
"Shitstream Debugging"
When a creek suddenly is full of water mixed with shit, walk upstream through the turds until you reach clear water. This is where the bug is.
=> So I first looked at the HTML source: Turds.
=> Then the ACF field content: Still turds.
=> Then the ID of the german post: Shit stain and turds (var_dump: null)
=> Please god at least $post->ID? Nope, fart smell and turds.
=> Nothing more to check: Clear fucking water and the flowery smell of 99 devVirgins
So it replaced $post->IT with get_the_ID() and it worked like a charm.
Afterwards I feel stupid, but $post->IT worked all the times before...
Conclusion:
FUCK YOU WORDPRESS YOU UGLY PIECE OF HUMAN-CENTIPEDE-PROCESSED-DOGFART.
Thanks for your patience.
Only one beer was sucked dry during the writing of this fucking rant.2 -
Fuck all the companies that doesn't specify that they won't provide sponsorship for the applicant before job application.
I applied to this fucking piece of shit company that took me an hour. Created a custom cover letter and modified my CV just for them.
And they reply me with an email saying that they won't provide sponsorship and have rejected my application.
You motherfucker can refuse me in 5 minutes, but you piece of horseshit can't be bothered to write a simple point in your job description.
Fucking die in hell. Fuck you.1 -
!!oracle
I'm trying to install a minecraft modpack to play with a friend, and I'm super psyced about it. According to the modpack instructions, the first step is to download the java8 jre. Not sure if I actually need it or not, but it can download while I'm doing everything else, so I dutifully go to the download page and find the appropriate version. The download link does point to the file, but redirects to a login page instead. Apparently I need an oracle account to download anything on their site. stupid.
So I make an account. It requires my life story, or at least full name and address and phone number. stupid. So my name is now "fuck off" and I live in Hell, Michigan. My email is also "gofuckyourself" because I'm feeling spiteful. Also, for some reason every character takes about 3/4ths of a second to type, so it's very slow going. Passwords also cannot contain spaces, which makes me think they're doing some stupid "security" shenanigans like custom reversible encryption with some 5th grade math. or they're just stupid. Whatever, I make the stupid account.
Afterwards, I try to log in, but apparently my browser-saved credentials are wrong? I try a few more times, try enabling all of the javascripts, etc. No beans. Okay, maybe I can't use it until I verify the email? That actually makes some sense. Fine, I go check the throwaway inbox. No verification email. It's been like five minutes, but it's oracle so they probably just failed at it like everything else, so I try to have them resend the email. I find the resend link, and try it. Every time I enter my email address, though, it either gives me a validation error or a server error. I try a few mores times, and give up. I try to log in again; no dice. Giving up, I go do something else for awhile.
On a whim later, I check for the verification email again. Apparently it just takes bloody forever, but it did show up. Except instead of the first name "Fuck" I entered, I'm now "Andrew", apparently. okay.... whatever. I click the verify button anyway, and to my surprise it actually works, and says that I'm now allowed to use my account. Yay!
So, I go back to the login page (from the download link) and enter my credentials. A new error appears! I cannot use redirects, apparently, and "must type in the page address I want to visit manually." huh? okay, i go to the page directly, and see the same bloody error because of course i do because oracle fucking sucks. So I close the page, go back to the download list, click the link, wait for the login page redirect (which is so totally not allowed, apparently, except it works and manual navigation does not. yay backwards!), and try to log in.
Instead of being presented with an error because of the redirect, it lets me (try to) log in. But despite using prefilled creds (and also copy/pasting), it tells me they're invalid. I open a new tab container, clear the cache (just to be thorough), and repeat the above steps. This time it redirects me to a single signon server page (their concept of oauth), and presents me with a system error telling me to contact "the Administrator." -.- Any second attempts, refreshes, etc. just display the same error.
Further attempts to log in from the download page fail with the same invalid credentials error as before.
Fucking oracle and their reverse Midas touch.10 -
My set up in March, 2003.
On the desk: Titanium PowerBook G4 1Gz
On the floor: custom-built PC running my email and web server on SUSE Linux
7 -
TLDR: Small family owned finance business woes as the “you-do-everything-now” network/sysadmin intern
Friday my boss, who is currently traveling in Vegas (hmmm), sends me an email asking me to punch a hole in our firewall so he can access our locally hosted Jira server that we use for time logging/task management.
Because of our lack of proper documentation I have to refer to my half completed network map and rely on some acrobatic cable tracing to discover that we use a SonicWall physical firewall. I then realize asking around that I don’t have access to the management interface because no one knows the password.
Using some lucky guesses and documentation I discover on a file share from four years ago, I piece together the username and password to log in only to discover that the enterprise support subscription is two years expired. The pretty and useful interface that I’m expecting has been deactivated and instead of a nice overview of firewall access rules the only thing I can access is an arcane table of network rules using abbreviated notation and five year old custom made objects representing our internal network.
An hour and a half later I have a solid understanding of SonicWallOS, its firewall rules, and our particular configuration and I’m able to direct external traffic from the right port to our internal server running Jira. I even configure a HIDS on the Jira server and throw up an iptables firewall quickly since the machine is now connected to the outside world.
After seeing how many access rules our firewall has, as a precaution I decide to run a quick nmap scan to see what our network looks like to an attacker.
The output doesn’t stop scrolling for a minute. Final count we have 38 ports wide open with a GOLDMINE of information from every web, DNS, and public server flooding my terminal. Our local domain controller has ports directly connected to the Internet. Several un-updated Windows Server 2008 machines with confidential business information have IIS 7.0 running connected directly to the internet (versions with confirmed remote code execution vulnerabilities). I’ve got my work cut out for me.
It looks like someone’s idea of allowing remote access to the office at some point was “port forward everything” instead of setting up a VPN. I learn the owners close personal friend did all their IT until 4 years ago, when the professional documentation stops. He retired and they’ve only invested in low cost students (like me!) to fill the gap. Some kid who port forwarded his home router for League at some point was like “let’s do that with production servers!”
At this point my boss emails me to see what I’ve done. I spit him back a link to use our Jira server. He sends me a reply “You haven’t logged any work in Jira, what have you been doing?”
Facepalm.4 -
I just tried to sign up to Instagram. I made a big mistake.
First up with Facebook related stuff is data. Data, data and more data. Initially when you sign up (with a new account, not login with Facebook) you're asked your real name, email address and phone number. And finally the username you'd like to have on the service. I gave them a phone number that I actually own, that is in my iPhone, my daily driver right now (and yes I have 3 Androids which all run custom ROMs, hold your keyboards). The email address is a usual for me, instagram at my domain. I am a postmaster after all, and my mail server is a catch-all one. For a setup like that, this is perfectly reasonable. And here it's no different, devrant at my domain. On Facebook even, I use fb at my domain. I'm sure you're starting to see a pattern here. And on Facebook the username, real name and email domain are actually the same.
So I signed up, with - as far as I'm aware - perfectly valid data. I submitted the data and was told that someone at Instagram will review the data within 24 hours. That's already pretty dystopian to me. It is now how you block bots. It is not how Facebook does it either, at least since last time I checked. But whatever. You'd imagine that regardless of the result, they'd let you know. Cool, you're in, or sorry, you're rejected and here's why. Nope.
Fast-forward to today when I recalled that I wanted to sign up to Instagram to see my girlfriend's pictures. So I opened Chromium again that I already use only for the rancid Facebook shit.. and it was rejected. Apparently the mere act of signing up is a Terms of Service violation. I have read them. I do not know which section I have violated with the heinous act of signing up. But I do have a hunch.
Many times now have I been told by ignorant organizations that I would be "stealing" their intellectual property, or business assets or whatever, just because I sent them an email from their name on my domain. It is fucking retarded. That is MY domain, not yours. Learn how email works before you go educate a postmaster. Always funny to tell them how that works. But I think that in this case, that is what happened.
So I appealed it, using a random link to something on Instagram's help section from a third-party blog. You know it's good when the third-party random blog is better. But I found the form and filled it in. Same shit all over again for info, prefilling be damned I guess. Minor convenience though, whatever.
I get sent an email in German, because apparently browsing through a VPS in Germany acting as a VPN means you're German. Whatever... After translating it, I found that it asks me to upload a picture of myself, holding a paper in my hands, on which I would have a confirmation code, my username, and my email address.. all hand-written. It must not be too dark, it must be clear, it must be in JPEG.. look, I just wanted to fucking sign up.
I sent them an email back asking them to fix all of this. While I was writing it and this rant, I thought to myself that they can shove that piece of paper up their ass. In fact I would gladly do it for them.
Long story short, do not use Instagram. And one final thing I have gripes with every time. You are not being told all the data you'll have to present from the get-go. You're not being told the process. Initially I thought it'd just be email, phone, username, and real name. Once signed up (instantly, not within 24 hours!) I would start setting up my account and adding a profile picture. The right way to ask for a picture of me! And just do it at my own pace, as I please.
And for God's sake, tackle abuse when it actually happens. You'll find out who's a bot and who isn't by their usage patterns soon enough. Do not do any of this at sign-up. Or hell, use a CAPTCHA or whatever, I don't fucking care. There's so many millions of ways to skin this cat.
Facebook and especially Instagram. Both of them are fucking retarded.6 -
Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.
One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.
I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.
I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.
We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.
[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.
tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.2 -
During the first few months of my first professional development role, I had a really odd bug on a live WordPress site that I couldn't replicate locally, despite having the same code and dependency setup. Using WordPress was a mistake but not the one I'm writing about.
I decided to copy live site and its database. Then I thought it best to delete all the users from the copy of the database (I'm not sure why I thought I should do that) and I did so via the WordPress admin UI.
What I wasn't aware of was there was a custom function to email the user before they get deleted.
I got inundated with hundreds of confused/angry/hysterical users about their accounts being deleted, even though they hadn't actually been, and a telling off from the boss.1 -
PM emails me a zip file with the message "Can you give the attached a look and get it to work. See email below that there are some items missing to make it run."
Items missing : 3 custom libraries, 2 sql databases, 3 custom sql tables, and oh yeah the license to the program it runs on.1 -
I really enjoy my old Kindle Touch rather than reading long pdf's on a tablet or desktop. The Kindle is much easier on my eyes plus some of my pdf's are critical documents needed to recover business processes and systems. During a power outage a tablet might only last a couple of days even with backup power supplies, whereas my Kindle is good for at least 2 weeks of strong use.
Ok, to get a pdf on a Kindle is simple - just email the document to your Kindle email address listed in your Amazon –Settings – Digital Content – Devices - Email. It will be <<something>>@kindle.com.
But there is a major usability problem reading pdf's on a Kindle. The font size is super tiny and you do not have font control as you do with a .MOBI (Kindle) file. You can enlarge the document but the formatting will be off the small Kindle screen. Many people just advise to not read pdf's on a Kindle. devRanters never give up and fortunately there are some really cool solutions to make pdf's verrrrry readable and enjoyable on a Kindle
There are a few cloud pdf- to-.MOBI conversion solutions but I had no intention of using a third party site my security sensitive business content. Also, in my testing of sample pdf's the formatting of the .MOBI file was good but certainly not great.
So here are a couple option I discovered that I find useful:
Solution 1) Very easy. Simply email the pdf file to your Kindle and put 'convert' in the subject line. Amazon will convert the pdf to .MOBI and queue it up to synch the next time you are on wireless. The final e-book .MOBI version of the pdf is readable and has all of the .MOBI options available to you including the ability for you to resize fonts and maintain document flow to properly fit the Kindle screen. Unfortunately, for my requirements it did not measure-up to Solution 2 below which I found much more powerful.
Solution 2) Very Powerful. This solution takes under a minute to convert a pdf to .MOBI and the small effort provides incredible benefits to fine tune the final .MOBI book. You can even brand it with your company information and add custom search tags. In addition, it can be used for many additional input and output files including ePub which is used by many other e-reader devices including The Nook.
The free product I use is Calibre. Lots of options and fine control over documents. I download it from calibre-ebook.com. Nice UI. Very easy to import various types of documents and output to many other types of formats such as .MOBI, ePub, DocX, RTF, Zip and many more. It is a very powerful program. I played with various Calibre options and emailed the formatted .MOBI files to my Kindle. The new files automatically synched to the Kindle when I was wireless in seconds. Calibre did a great job!!
The formatting was 99.5% perfect for the great majority of pdf’s I converted and now happily read on my Kindle. Calibre even has a built-in heuristic option you can try that enables it to figure out how to improve the formatting of the raw pdf. By default it is not enabled. A few of the wider tables in my business continuity plans I have to scroll on the limited Kindle screen but I was able to minimize that by sizing the fonts and controlling the source document parameters.
Now any pdf or other types of documents can be enjoyed on a light, cheap, super power efficient e-reader. Let me know if this info helped you in any way.
4 -
One of the things I have no fucking patience for is bureaucracy. For the last year I've been working for a company I have no problem with, I like the place and I like the people here. Recently I was contacted by another company and offered a better salary to work for them. I was open about it with my boss and we both accorded that I will receive the same salary to stay (It was ok to me since I feel comfortable here), but in order to do that I'll have to sign a new contract. Ok, no big deal. Few days later a HR girl contacts me to send her all the documentation needed to elaborate a contract, and I was like 'You guys already have all my documents, been working here for a year'. But Ok, I tried not to be picky and just sent her everything again. Then she requests online psychometric tests, sends a shitload of formats to fill, like personal references, their company-custom resume format, privacy policies, and many more stupid and irrellevant paperwork nobody should need when a person has been working for you for a year and you want him to stay. I really tried to be patient and do everything the HR girl wanted me to do, but for one reason or other, she kept rejecting the formats I was sending (I had to download, print, sign, scan and resend many of them). We've been wrestling for an entire fucking week over this shit via email and she can't just write a new contract, make me sign it and leave me the fuck alone. The last thing she compained about was a stupid personal reference format I didnt scan with my signature on. This other company wants me to start next monday. I guess the next document I'll be sending her will be my resignation letter.2
-
Yesterday while we finished having breakfast, the receptionist from the office approached us and said: "Guys, the company mail does not work! We lost the domain! They forgot to pay the bill!" and we all see each other's faces confused.
I don't like to link the work email on my personal phone, so I open the company's page on the phone and for some reason a DNS error appears. oh boy!
We all go crazy ass to the computers to see the mail and we can use it normally, my computer opens the company page normal, we send emails between us and everything works well…
I ask the receptionist if the test emails arrive and she says "No, I cannot even open the mail". (hmmm) I go to see what happens and she says "Look!" I see a label on the login page: "your password was changed 16 hours ago" (facepalm) I ask her if she have changed the password and she say NO. So I ask the support guy if he can reset her password and that's it. Magic, magic!
In the end we remember that not all of us have the same "computer knowledge" and discovered that the company's website only works if you enter “www”, very good custom software company! Very good!3 -
Man, I'm sure there are a million of these posts right now but...
The hiring market and hiring culture nowadays is so damn frustrating. I have a decade of experience in multiple senior/lead/principal roles at both big name companies and high-growth startups, along with a very well-written resume.
Even with this, I can barely get an interview these days. I'll apply to a role that lists qualifications for which I'm an exact fit, and either get a quick auto-denial or just never hear back at all. It doesn't matter if I custom-craft my resume and cover letter to match the job description or just send my standard resume and cover letter. We all love those pandering and patronizing "We know that this isn't the news you wanted to hear, but keep trying! Maybe you'll be good enough for us someday!" auto-denial email.
Sometimes I'll receive a denial, look back at the job posting, that they needed somebody with NLP experience or something, and say to myself "Fair enough, that makes sense." Other times, I'll look at the posting and say "Oh come on, I check every single box." It makes you wonder "What the fuck are you actually truly looking for?"
Sometimes I'll look at the company's current employees and see that almost every single one is ex-FAANG, indicating that the company will almost only hire other ex-FAANG employees (despite there being thousands of other well-qualified candidates out there who are just as talented and skilled as those ex-FAANG candidates.)
Other companies seem to be "brand shopping" for ex-FAANG employees after all the recent FAANG layoffs, hoping to land a bargain on an ex-Google engineer so they can brag that their product was built by the same people who built Google.
Then there's the question of even making it past the ATS and in front of an actual human's eyes. The hiring culture seems to be an ATS SEO game nowadays. God forbid that you didn't include the super secret magic keyword in your resume, else you'll automatically be filtered out and denied.
It's just incredibly frustrating and makes you wonder what kind of candidate you need to be to even get a first round interview nowadays. Do we all need to have a glowing personal recommendation from the ghost of Steve Jobs in order for a 50-person startup to even open our resumes?6 -
So ok here it is, as asked in the comments.
Setting: customer (huge electronics chain) wants a huge migration from custom software to SAP erp, hybris commere for b2b and ... azure cloud
Timeframe: ~10 months….
My colleague and me had the glorious task to make the evaluation result of the B2B approval process (like you can only buy up till € 1000, then someone has to approve) available in the cart view, not just the end of the checkout. Well I though, easy, we have the results, just put them in the cart … hmm :-\
The whole thing is that the the storefront - called accelerator (although it should rather be called decelerator) is a 10-year old (looking) buggy interface, that promises to the customers, that it solves all their problems and just needs some minor customization. Fact is, it’s an abomination, which makes us spend 2 months in every project to „ripp it apart“ and fix/repair/rebuild major functionality (which changes every 6 months because of „updates“.
After a week of reading the scarce (aka non-existing) docs and decompiling and debugging hybris code, we found out (besides dozends of bugs) that this is not going to be easy. The domain model is fucked up - both CartModel and OrderModel extend AbstractOrderModel. Though we only need functionality that is in the AbstractOrderModel, the hybris guys decided (for an unknown reason) to use OrderModel in every single fucking method (about 30 nested calls ….). So what shall we do, we don’t have an order yet, only a cart. Fuck lets fake an order, push it through use the results and dismiss the order … good idea!? BAD IDEA (don’t ask …). So after a week or two we changed our strategy: create duplicate interface for nearly all (spring) services with changed method signatures that override the hybris beans and allow to use CartModels (which is possible, because within the super methods, they actually „cast" it to AbstractOrderModel *facepalm*).
After about 2 months (2 people full time) we have a working „prototype“. It works with the default-sample-accelerator data. Unfortunately the customer wanted to have it’s own dateset in the system (what a shock). Well you guess it … everything collapsed. The way the customer wanted to "have it working“ was just incompatible with the way hybris wants it (yeah yeah SAP, hybris is sooo customizable …). Well we basically had to rewrite everything again.
Just in case your wondering … the requirements were clear in the beginning (stick to the standard! [configuration/functinonality]). Well, then the customer found out that this is shit … and well …
So some months later, next big thing. I was appointed technical sublead (is that a word)/sub pm for the topics‚delivery service‘ (cart, delivery time calculation, u name it) and customerregistration - a reward for my great work with the b2b approval process???
Customer's office: 20+ people, mostly SAP related, a few c# guys, and drumrole .... the main (external) overall superhero ‚im the greates and ur shit‘ architect.
Aberage age 45+, me - the ‚hybris guy’ (he really just called me that all the time), age 32.
He powerpoints his „ tables" and other weird out of this world stuff on the wall, talks and talks. Everyone is in awe (or fear?). Everything he says is just bullshit and I see it in the eyes of the others. Finally the hybris guy interrups him, as he explains the overall architecture (which is just wrong) and points out how it should be (according to my docs which very more up to date. From now on he didn't just "not like" me anymore. (good first day)
I remember the looks of the other guys - they were releaved that someone pointed that out - saved the weeks of useless work ...
Instead of talking the customer's tongue he just spoke gibberish SAP … arg (common in SAP land as I had to learn the hard way).
Outcome of about (useless) 5 meetings later: we are going to blow out data from informatica to sap to azure to datahub to hybris ... hmpf needless to say its fucking super slow.
But who cares, I‘ll get my own rest endpoint that‘ll do all I need.
First try: error 500, 2. try: 20 seconds later, error message in html, content type json, a few days later the c# guy manages to deliver a kinda working still slow service, only the results are wrong, customer blames the hybris team, hmm we r just using their fucking results ...
The sap guys (customer service) just don't seem to be able to activate/configure the OOTB odata service, so I was told)
Several email rounds, meetings later, about 2 months, still no working hybris integration (all my emails with detailed checklists for every participent and deadlines were unanswered/ignored or answered with unrelated stuff). Customer pissed at us (god knows why, I tried, I really did!). So I decide to fly up there to handle it all by myself16 -
Yei, I've bought a domain like "mysurname.me" and setup a new email at ProtonMail like "name@surname.me".
How many of you have such an email? :312 -
We developed this website plus custom CMS for an university. I told them that we could host the entire system and take care of it for an annual fee but they decided to host it in house because security. The IT guy didn't ask for my public key, he sent me a password. By email. Less than 8 characters long. Only recognizable abbreviated words. And a dot.3
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One of my worst WFT moments was just over 2 years ago.
A former colleague had been tasked with “upgrading” our solution for handling customer specific CSS on our platform for building newsletter emails.
He had been with us for about 5 years and ported most of the front end gui over that time from classic asp to .net and C#.
This work started in November and with a pause over dec-mid jan for high season and Christmas leave he continued.
In the beginning if mars we had the first of multiple WTF on that when I realized that his solution required a lot of special CSS or rather LESS, more than the a actual HTML for the template, and all was custom less rules that was very hard to understand.
We found that he actually never really understood how LESS worked and had tried to do things in a very backward way. Another colleague jumped in and manage to clean it up a bit so it got down to manageable levels.
Then in the end of Mars came the next bigger WTF. This is a newsletter building application. Turns out the new LESS based solution was entirely dependent on the js version of LESS and only worked when running in the browser. Guess what, the email send engine is not a browser and css classes and rules generally does not work in emails.
The new solution was impossible to integrate with the part that built and sent the emails without some very heavy rework.
Oh, and it was also completely incompatible with 12 years of old newsletters and customer templates that just did not work.
And of cause, he had not shown any of this in code reviews but rather just merged it part by part to the new version branch interleaving it with 5 months of other work.
He left the company short after.11 -
Fuck you, previous lead architect dictator! I spent a year arguing against your rigid nonsense custom built bullshit, and a year and a half after the client finally caught on and got rid of you I just got bitten yet again from one of your retarded over-complicated "solutions" to problems that never existed in the first place.
I wish I could send you an email and tell you about how I have thrown out all the useless shit you created and that we are all clearly better off now, but instead I will just share my frustration on DevRant and hope you read it and know exactly who you are.
I feel sorry for your current client.1 -
My IT-teacher has a website. Aside from it looking like from 1980 (which is ok), he has a "security js Mail decryption":
In his page there is a <script> with a simple yet custom de/encrypt function. Then his E-Mail is an <a href="javascript:mailto:function('rubberish173848'>private email</a>. (Or something like that)
You can just run this link (open email app and read it) or use the same function and same href in the browser console and read it. It sounds so stupid.
(Yet I figured out he probably doesn't want bots to spam his mail, so maybe I am stupid)1 -
Why do bosses have to be such absolute bellends?
I have depression and ptsd after my time in the Army, which I was open with my boss about when I started.
It is more or less under control, but over the last month or so I’ve been going through a bit of a bad patch, and had a telling off at work about being late and using my phone too much. I’ve been doing everything that has been asked of me, but I hold my hands up and admit that I shouldn’t be using my phone (I have trouble concentrating at the moment so have a tendency to switch between things a lot like Work, emails, phone, emails, work etc. While at home I’ll have the tv on my computer and my phone switching. Between the 3)
So after my telling off and I’d calmed down a bit I sent my boss an email apology, saying I was going through a rough patch but that it isn’t an excuse and I will try harder to stop it from affecting my work etc.
She comes back with an email about she’s done this for me and that for me but she needs to see some output and wants to own some issues and see them to completion.
Now, I admit my output has been down a bit but I’ve spent the last two weeks working on some custom software that’s full of spaghetti code so it also requires time for me to get my head around it to understand what’s going on, and the guy who wrote it and is the one who knows exactly what it is that needs to be done only works 3 days a week and is only in the office for two of those, so makes it a bit difficult.
Anyway, I assume that she for got I am the person running the project (I use running in its loosest possible terms) to migrate us from SourceSafe to GitLab and if she’d bothered to look she would have seen every single piece of work that I’d committed over the last 2/3 weeks.
Luckily for me I know have to re-write all of the work I did in the last 2/3 weeks in one night.
Also because I, quite correctly, got told off I know feel like an absolute cunt, I’m getting marri d in 3 weeks and now I seriously feel like saying fuck it all and leaving everything and moving away2 -
Fucking microshaft! I bought a custom controller from their shop as a birthday gift to my brother. Fucking first thing the website crashes with 500 with my main account so I call support. Said them its a backend issue and they should let the devs investigate. Support says they can't even contact them in anyway shape or form. Fucking great!
So since my account seems to has broken their backend I create another account using some random email while support tells me to fucking log in and out again (yeah man I tried that). OK wonderful new account worked I can buy the controller.
Now one year later the controller just fucking stops working (probably why its called Xbox one! controller). Wonderful I paid 90€ for that shit thing and now it won't connect anymore. Tried everything and searched countless forums, nothing helped. Fuckers say: JuSt ConNeCT iT tO YoUr XbOx oNe and it might magically work (TM). You fuck I bought it for PC why the fuck can I not just fix it using a PC. Do you want me to buy a fucking Xbox for 500 bucks just to get the fucking controller to work!? You shitfaced monkey!
OK then lets try that support again because that worked so well last time. I put in the serial number and... Fucking unrecognized number. Unrecognized number my ass. Go suck on a spiked club you buffoon!
Now I'm fucked because I don't have the fucking receipt anymore and the email was send to that fucking temp account I don't even know the email address for anymore (ノ°益°)ノ1 -
I've always thought that Wordpress is HOT CARBAGE for custom solutions. The opinion is influenced by devRant actually. And I'm really starting to see that after few of months working with it.
For context, it's a accommodation booking site with sub-theme that uses plugins such as Woocommerce Bookings. I didn't build it but I'm now developing and maintaining it.
The emails... I've tried to make them function properly. But no. Because we skip the fucking verification step to allow instant booking it just won't send them. I made yet another workaround and casted some spells. NOW IT SENDS THE EMAIL TWICE...
I'm done. It's good enough.3 -
Email from a department mgr regarding a sharepoint site we inherited (lots of custom javascript, XLS, etc, stuff we didn't write)
Dan: "The department filter isn't showing up when I select the 'Logistics and Support' department. Was this caused by the changes you guys made? Its causing a major disruption in our processes and need it fixed ASAP."
Me: "Those changes went out almost two months ago and all the filters were working fine, at least that is what you told me when you tested it."
Dan: "I thought so, but its not working. It has probably been broken ever since you made those changes so I filed a corrective action ticket against your department for not following the documented deployment and testing processes"
Me: "Really? We've been over this. Its your department that is responsible for that sharepoint site. Previous developers hacked javacript together to make it all work, but I'm sure its something simple."
Dan: "Great. I'll start putting together a root-cause analysis to determine which of your processes we need to address."
Start looking at the javascript and found the issue..
if (dept === "Logistics & Support") {
$('deptFilter').show();
}
else {
$('deptFilter').hide();
}
Me: 'Found the issue. Did you rename the logistics department?'
Dan: 'No'
Me: 'To show or hide the filter, the code was looking for "Logistics & Support", someone changed the title to "Logistics and Support"'
Dan: "Well...I guess I did that yesterday...but I didn't change the name, just that stupid character. That shouldn't make any difference."
Me: "I can fix that right now. Are you going to need more information for your root cause analysis?"
Dan: "No, I think we're good. Thanks."1 -
We are researching enhancing our current alerting system (we use Splunk) to be 'smarter' about who is emailed/texted/whatever when there are problems in our applications.
Currently, if there are over 50 errors logged within a 15 minute period, a email/phone/text blast to nearly 100 individuals ranging from developers, network admins, DBAs, and vice presidents.
Our plan is to group errors by team and let each team manage their own applications. Alert on 1 error, 5, 500...we don't care, let the team work out the particulars.
The trick was interfacing with Splunk's API (that's a long rant by itself)
In about a day or so I was able to use Splunk's WebHook feature to notify a WebAPI service I threw together to send myself an email with details about the underlying data (simulating the kind of alert we would send to the team)
I thought ...cool... it worked. Show it off to the team, most thought it was a good start, except one:
Dev: "The errors are not grouped by team."
Me: "No, I threw the webapi service together to demonstrate how we can extract the splunk bits to get access to the teams"
Dev: "Well...this won't work at all."
Me: "Um..what?"
Dev: "The specification c l e a r l y states the email will be team based. This email was only sent to you and has all the teams and their applications"
Me: "Um...uh...the service can, if we want to go using a service route. Grouping by team name is easy using a LINQ query. I just through this service together yesterday."
Dev: "I don't know. Sounds like I need to schedule a meeting to discuss what you are proposing. I don't think emailing all that to everyone is a good idea."
WTF! Did you not listen to what I said?!!!
Oh well..the dev's proposal is to use splunk's email notification and custom Exchange rules with callbacks into splunk that resend...oh good lord ...a fracking rube goldberg of a config nightmare ...
I suspect we'll go the service route once I finish the service before the meeting.1 -
Yet another day at my company, Im rewriting some old code for client (rewriting old, php 4 system for vindications managment) and you know the moment when you are focused and someone comes to you to absolutely ruin your focus. Fine, whatever. Oh, for fuck sake. Again dev is doing as support becouse one moron with second can't login into zimbra admin panel and add fucking mailbox. I show them exacly how they login, remind them they are admins too, slowly show them, so you click "manage" than you click that gear icon and than you click "new", fill in email address and password. As simple as 1-2-3. Okay, fuck it, time to go for a cig. I just finish up few lines and stand, grab my vape and start walking towards door. In door I find my buddy with 2 random people. He told me that they are interns and that I should show them some basics and stuff around that. Oh god, fuck my life. If anything, Im definitely very bad teacher, mainly becouse I often have problems with saying what I mean in the way that somebody actually understans and knows what I am trying to say. Whatever. Fuck it all. I grab two of our old laptops that nobody used in like a year or so, and first thing I quickly figure out, is that one day for some what the fuck reason I dont even dont bothered to remember I installed Arch on both while I dont usually use Arch. I just needed it for some specific reason. Whatever. So I guess I will need to upgrade fucking system. Our network isn't really great so that was like... hour or so. In the meantime I figured what they know about coding in general etc, and holly shit. One of them (there was boy and girl), girl, apparently never ever in her life even touched code. Well... fuck. Why am I wasting my time? Becouse there was some programme or some shit like that... Someone could tell me before so I could mentally prepare.. fuck it. whatever. So while laptops are doing their pacman thing, I sit with them and slowly start to explain based on my machine some really basic concepts. Second guy actually had some expirience, he knew how to make some really really basic logic and stuff, so he had another world of problems, becouse it was PHP and, as we all know, everyone hates PHP, and... yeah.. You can probably imagine his approach. Yes, you get user input in super global array. I really wanted to say "Now shut the fuck up and write that fucking $_POST".
hour or so passed, I was close to giving up to not let my anger rise (im not really good teacher... I mentioned it. I suck at teaching others) but luckly machines upgraded. He wanted to use visual studio code, she didnt care too much, so I installed phpstorm in trial mode. whatever. Since that's linux and they were not comfortable with that, I walked them through installing LAMP stack, and when finally it started to look like LAMP stack, I requested them to google how to install xdebug, becouse xdebug is very usefull and googling skill is your best weapon on that field. I go for cig, come back and what I see boiled me a little bit. The girl was stuck looking at github page randomly looking through xdebug source code and idk... hoping for miracle (she admited she thought there will be instructions somewhere) and the guy was in good place, xdebug has a place to paste your phpinfo() for custom instructions. But it didn't work for him, he claims that wizzard told him it cant help him.. hmm intresting, you are sure you pasted in phpinfo? yes, he is sure. Okay, show me.
Again mindblown how someone can have problems with reading.
so his phpinfo() looked like that:
```<?php
phpinfo();```
I highlighted on the page the words "output of phpinfo". He somehow didn't see it or something. He didnt know, he thought that he needs to put in phpinfo so he did. OMG.
Finally, I figured out I can workaround my intern problem, and I just briefly shown them php.net, how documentation looks, said to allways google in english, if he uses tutorial to read whole fucking thing, not just some parts of it, and left them with simple task, that took them whole day and at which they ultimately failed.
To make 3 buttons labeled "1" "2" "3" and if someone presses one of them, remember in session that they pressed it and disallow pressing other ones.
Never fucking again interns. Especially those who randomly without apparent reason almost literally just spawn in front of you and here, its your fucking problem now.
Fuck it, I have some time to get back to my stuff. Time is running so lets not waste it.
After around 15 minutes my one of my superiors comes in and asks me if I can go on meeting with him and other superior. My buddy goes with us, and next 3 hours I was basically explaining that you cannot do some things (ie. know XYZ happened without any source of information) in code, and I can't listen for callbacks from ABC becouse it wont send anyc cuz in their fucking brilliant idea ABC can't even know that this script would even exist, not to mention it wants callbacks.
Sometimes I hate my job.4 -
Client email: so you know that custom thing I wanted on my website that you made and I refused to pay for? Could you just send me the code, I'm gonna write my own.
*Staring at screen in disbelief and laughing*
Even if you were an awesome client, and you had paid, I still wouldn't just "give you my code" so you can write your own. You hired me to do it because you CAN'T not because you didn't want to, not because you're lazy, but because you are not mentally capable of making your own.
Me: I'm sorry, but I'm not sure you would even know where to start with this, what was wrong with the one built?
Client: I wanna put the code in my Salesforce so it can run the API request and automatically make a lead for me.
My code takes fields from a form, runs the data over to the API, gets the response, allows for user confirmation that the information is correct, and then sends all the relevant data to Salesforce as a lead.
Me: But that's exactly what mine does, just does it from your website where users will be entering the info, and once they've confirmed it you get a Salesforce lead.
Client: well some of my leads come from other places and I want to simplify everything.
Me: no, not possible, sorry.
If you didn't have 25 different websites for one company then all your leads would come from the same place and it would be simple.2 -
Have plenty of rants with enough ++ but I haven't requested stickers yet. Because i don't want to put them on something that i will end up throw away anyway. Besides from my gf, there is notting I'm attached to.
In this electronic age i which there was something more useful.
Example :
- email forward for nick@devrant.io
- custom profile fields
- ..
Just don't see the fuss over stickers. Maybe when i was 12 but that's 2 decades ago. But then again. If there were no rewards, it wouldn't really make a difference for me.9 -
Every week since I started the company:
Boss "We need a special feed of resources for this customer."
We say "Great let's build support for custom feeds."
Boss says "Could we just hard code that resource in really quickly?"
This week:
Boss says "Could you make a system that dynamically let's me know what resources has been hard-coded in all special feeds, and that alerts me when a resource goes offline".
Now what should we respond?
Help us out! Best suggestion might turn in to an email to boss..7 -
(Part 1/2?)
Ohhh my god am I furious and this one's a gem.
Also I'm gonna namespoil all of the entities in my post. If this is against rant rules I'll reframe it.
So the story starts over an year ago. Me, being in a bad place, where I couldn't do a job due to external issues, wanted to try out an internship. Thought I could pull off a 5 hour shift and then attend to my problems.
THE INTERNSHALA ARC:
I apply to a bunch of applications on Angel, Internshala and Indeed.
I was contacted by a few handful of these places. One of them was called "ARCHITECTA SOFTWARE SOLUTIONS". These guys had arranged an online aptitude test for me which I promptly took.
I looked up this company and they seemed like a pretty okay big firm from the outset but didn't have many reviews on Glassdoor and likes of such. (first red flag). Post aptitude test, I was quite sure I fucked up and wouldn't get further contact. Surprisingly, a person from the company sends me his Whatsapp number over chat and asks me to save it. The message is worded like a bulk email (Starting with Hello everyone!!) which I thought was quite odd since the interaction from these platforms has always been a person-to-person contact for me. Since Internshala showed that only around 40 people applied for the position I was quite intrigued but attributed this to my lack of exp in internship operations.
THE WHATSAPP ARC:
I was contacted by the number on WhatsApp saying that they'd be interested in moving forward and I gave them my work experience details.
The person sends me over a development assignment to complete within a few days. The assignment consists of massive scope of details. I'm talking production level concept and implementation. Asks to me implement a custom emotion detection CV model (worded as "emotion camera" lmao), generate a 3d model (specified nowhere and expects to implement a mono-ocular system for the curious) and deploy it over AWS with a website to go along with it and also host that. The website should contain a VR ("360 rotatable") view that can explore the depth-map ("not worded as depth-map") of the face. My first assumption was that they had picked this work up for outsourcing and didn't bother to chip off parts so as to create an assignment out of it (I know very optimistic).
So I shoot it at him on WhatsApp asking which parts of the assignment should I do?
Him: So, which parts CAN you do?
I thought of it as an HR thing.
Me: I could do most of it but given the time-frame of the assignment and my applied position as a web developer it is perhaps out of scope for my application.
Him: Don't worry about the assignment. You can submit when you complete the whole assignment.
I was visibly angry over the stupidity of this man.
Me: This task is a Full-Stack + CV + VR task. It will take over two months to get working. Am I supposed to work on it for that long for an assignment?
Him: Okay just do the basic functionalities like add to cart. But also try to do the camera thing before next week.
At this point I'm sure that they are having trouble handling an eager client and they're offloading work to interns. So I do only the backend and minimal frontend and submit the assignment (a 2 day job done over a weekend).
Nothing. Empty. No messages since then. I tried sending in a Whatsapp message on the application and how to proceed. Then, if I could get to know if I have been rejected. Nothing.
And all this time I can clearly see the account is active as it pushes pretentious motivational quotes over it's Whatsapp status.3 -
Once I worked on a custom CMS for a client who was really into breaking stuff... actualy he broke a lot of shit by doing some stuff on he's website while it was live!!!
Once after a hard days of work I had to publish the new version of the site...... first I checked that it is still working on the live server so I could take a backup.... gues what the website was totally fucked up......
I was really angry at that moment and this incident wasn't the first one so I created a user with bunch of swear words as name, surname, email etc etc... and I forgot about it..... so 2 to 3 weeks later the client noticed that user.... and wrote a angry letter to my boss....
Didn't get fired tho :D -
Holy fuck I'm tired of domain.com... I bought my domain with them about a year ago, and quickly I discovered how shit they are.
I can almost never access the console, the default view most of the time loads, although even that is incredibly slow. When the console loads, all settings regarding my domain are just loading. Every once in a blue moon I can actually access the settings and do something.
I got tired of it, and started transferring the domain to Cloudflare. That's where I messed up, and didn't know I had to verify the transfer twice, so the domain ended up expiring during the transfer process. Now domain.com has my domain completely locked down, pointing it to one of those 'expired' nameservers.
So three days ago I thought fuck it, I'll pay domain.com to renew the domain, maybe that'll get the domain transferred, or at least get my domain open again, so I can receive emails again, because in all my nerdiness I decided to set up a custom email using 'name@customdomain.com'. So I haven't been able to receive any emails for two weeks now.
Anyway, three days later the status of the domain is still 'pending renewal', and I can't for the life of me figure out how something like this isn't completely automated, and the domain isn't just working again.
So just now I decided to contact their live chat, and even they can't change the nameservers on my domain, and I have to be transferred to a specialist, who will then contact me by mail within 24-48 hours. Fuck I hate domain.com, and I'll certainly never buy from them again5 -
Why the fuck do you need a custom email box on your website instead of just having your address there, nobody has a desktop email client set up that would work with mailto.
yes this is a plug for my new blog post
https://razorsh4rk.github.io/rant/...6 -
I'm trying to improve my email setup once again and need your advice. My idea is as follows:
- 2-5 users
- 1 (sub)domain per user with a catchall
- users need to be able to also send from <any>@<subdomain>.<domain>
- costs up to 1€ per user (without domain)
- provider & server not hosted in five eyes and reasonably privacy friendly
- supports standard protocols (IMAP, SMTP)
- reliable
- does not depend on me to manage it daily/weekly
- Billing/Payment for all accounts/domains at once would be nice-to-have, but not necessary
I registered a domain with wint.global the other day and I actually managed to get this to work, but unfortunately their hosting has been very underwhelming.. the server was unreachable for a few minutes yesterday not only once, but roughly once an hour, and I'd really rather be able to actually receive (and retrieve) my mail. Also their Plesk is quite slow. To be fair for their price it's more like I pay for the domain and get the hosting for free, but I digress..
I am also considering self hosting, but realistically that means running it on a VPS and keeping at secure and patched, which I'd rather outsource to a company who can afford someone to regularly read CVEs and keep things running. I don't really want to worry about maintaining servers when I'm on holiday for example and while an unpatched game server is an acceptable risk, I'd rather keep my email server on good shape.
So in the end the question is: Which provider can fulfill my email dreams?
My research so far:
1. Tutanota doesn't offer standard protocols. I get their reasons but that also makes me depended on their service/software, which I wouldn't like. Multiple domains only on the business plans.
2.With Migadu I could easily hit their limits of incoming mails if someone signs up for too many newsletters and I can't (and don't want to) micromanage that.
3. Strato: Unclear whether I can create mails for subdomains. Also I don't like the company for multiple reasons. However I can access a domains hosted there and could try...
4. united-domains: Unclear whether I can create mails for subdomains.
5. posteo: No custom domains allowed.
I'm getting tired.. *sigh*21 -
What email service are you using for your domains? I used zoho for a while, but those assholes keep randomly locking my accounts (an email always activates those again, but fuck knows how much emails I missed during not noticing it) - thought about going with the general hype of Tutanota around here, but it seems like it doesn't really support multiple custom domain mailboxes? Also tried just now msgsafe.io - it seems fine, but the way it handles multiple domain mailboxes is just disgusting, because it just throws them all together and you have to "filter" to get mails from only one domain.26
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This is a repost of an original rant posted on a request for "Community Feedback" from Atlassian. You know, Atlassian? Those beloved people behind such products as :
• Thing I Love™
• Other Thing You Used One Time™
• Platform Often Mentioned in Suicide Notes, Probably™*
Now this rant was written in early 2022 while I was working in an Azure Cloud Engineer role that transformed into me being the company's main Sysadmin/Project Manager/Hiring Manager/Network Admin/Graphic Designer.
While trying to simultaneously put out over 9000 fires with one hand, and jangling keys in the face of the Owner/Arsonist with the other, I was also desperately implementing Jira Service Desk. Normally this wouldn't have been as much of a priority as it was, but the software our support team was using had gone past 15 years old, then past extended support, then the lone developer died, then it didn't work on Windows 10, then only functioned thanks to a dev cohort long past creating a keygen....which was now broken. So we needed a solution *now*.
The previous solution was shit of a different tier. The sight of it would make a walking talking anthropomorphised sentient puddle of dogshit (who both eats and produces further dookie derivatives) blush with embarrassment. The CD-ROM/Cereal Box this software came in probably listed features like "Stores Your Customer's First AND (or) Last Name!" or "Windows ME Downgrade Disk Included!" and "NEW: Less(-ish) Genocide(s)"!
Despite this, our brain/fearless leader decided this would be a great time to have me test, implement, deploy, and train everyone up on a new solution that would suck your toes, sound your shaft, and that he hadn't reminded me that I was a lazy sack enough lately.
One day, during preliminary user testing I received an email letting me know that the support team was having issues with a Customer's profile on our new support desk. Thanks to our Owner/Firestarter/Real World Micheal Scott being deep in his latest project (fixing our "All 5 devs quit in the last 12 months and I can't seem to hire any new ones" issue (by buying a ping pong table)), I had a bit of fortuitous time on my hands to investigate this issue. I had spent many hours of overtime working on this project, writing custom integrations and automations, so what I found out was crushing.
Below is the (digitally) physical manifestation of my rage after realising I would have to create / find / deal with a whole new method for support to manage customer contacts.
I'm linking to the original forum thread because you kind of need to have the pictures embedded in said reply to get really inhale the "Jira-Rant" ambiance. The part where I use several consecutive words as anchor links to tickets with other people screaming into the void gets a bit sweet n' savoury too - having those hyperlinks does improve the je ne say what of it all.
bit.ly/JIRANT (Case Sensitive)
--------------------------
There is some good news at the end of this brown n' squirty rainbow though!
Nice try silly little Jira button, you can't ruin *my* 2022!
• I was able to forget all about Jira a month later when I received a surprise vacation home! (To be there while my Mom passed away).
• Eventually work stress did catch up to me - but my boss thoughtfully gave me a nice long vacation! (By assaulting *while* firing me (for emailing in a vacation request while he was a having a bad (see:normal) day))
5 -
TIL running a proper CRM and Customer Support channel is quite insanely expensive.
All the services charge per agent.
And if you add their other services like email marketing, the price just shoots up.
Had to pull a jugaad, and currently have it split between 3 different platforms - hubspot for customer support, sendinblue for email marketing and zoho for free custom domain email.2 -
Building custom software for a State project and there's nothing better than dealing with the bureaucracy of emailing 1500 people only for them to email 1200 people when if you could just sit down with one of their programmers the issue would be solved in 20 minutes.
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!rant
Someone posted a link to a 30-day-security-challenge here on devRant some time ago and I just thought well, why not try to migrate away from the big companies - I've been using OneDrive as my only cloudstorage since the time when it was called SkyDrive and I've been hosting my Emails at outlook (via Live Custom Domains, a service that does not even exist anymore) for about 8 years now. Since I've always been lazy and since exchange activesync is a great feature if you have multiple calendars and want to sync them and your contacts to several devices I never tried to switch but now I am half done with migrating my data to my own nextcloud installation and my emails to my own mail server - since I don't want to loose the exchange functionality I am also setting up Z-Push and oh boy, this thing is bitching around but my webmail is already nicely integrated into nextcloud, IMAP / SMTP is up, configured and secured (still have to mess around with spamassassin as this email adress is floating around the web for about 10 years now). The only things to do is to get Z-Push work with STARTTLS and the card/caldav backend running and then the basic setup should be done.
I am just wondering if someone could hand me over a guide on how to sign / encrypt emails (GPG?) -
Did any of you have found a viable and reliable email hoster for custom domains that doesn't force you to transfer your domain(just setup the DNS records properly)?
And that can make programmatically possible write emails?13 -
What do you guys use for email providers these days?
I'm talking more for custom domains, not sending/receiving5
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