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Search - "it's all your fault"
Hey, Root? How do you test your slow query ticket, again? I didn't bother reading the giant green "Testing notes:" box on the ticket. Yeah, could you explain it while I don't bother to listen and talk over you? Thanks.
Hey Root. I'm the DBA. Could you explain exactly what you're doing in this ticket, because i can't understand it. What are these new columns? Where is the new query? What are you doing? And why? Oh, the ticket? Yeah, I didn't bother to read it. There was too much text filled with things like implementation details, query optimization findings, overall benchmarking results, the purpose of the new columns, and i just couldn't care enough to read any of that. Yeah, I also don't know how to find the query it's running now. Yep, have complete access to the console and DB and query log. Still can't figure it out.
Hey Root. We pulled your urgent fix ticket from the release. You know, the one that SysOps and Data and even execs have been demanding? The one you finished three months ago? Yep, the problem is still taking down production every week or so, but we just can't verify that your fix is good enough. Even though the changes are pretty minimal, you've said it's 8x faster, and provided benchmark findings, we just ... don't know how to get the query it's running out of the code. or how check the query logs to find it. So. we just don't know if it's good enough.
Also, we goofed up when deploying and the testing database is gone, so now we can't test it since there are no records. Nevermind that you provided snippets to remedy exactly scenario in the ticket description you wrote three months ago.
Hey Root: Why did you take so long on this ticket? It has sat for so long now that someone else filed a ticket for it, with investigation findings. You know it's bringing down production, and it's kind of urgent. Maybe you should have prioritized it more, or written up better notes. You really need to communicate better. This is why we can't trust you to get things out.
#3 Worst thing I've seen a co-worker do?
A 20-something dev, 'A', back in the early days of twitter+facebook would post all his extracurricular activities (drinking, partying, normal young-buck stuff). The dev mgr, 'J', at the time took offense because he felt 'A' was making the company look bad, so 'A' had a target on his back. Nothing 'A' did was good enough and, for example, 'J' had the source control czars review 'A's code to 'review' (aka = find anything wrong). Not sorting the 'using' statements, and extra line after the closing }, petty things like that. For those curious, orders followed+carried out by+led by 'T' in my previous rant.
As time went on and 'T' finding more and more 'wrong' with A's code, 'J' put A on disciplinary probation. 'A' had 90 days to turn himself around, or else.
A bright spot was 'A' was working on a Delphi -> C# conversion, so a lot of the code would be green-field development and by simply following the "standards", 'A' would be fine...so he thought.
About 2 weeks into the probation, 'A' was called into the J's office and berated because the conversion project was behind schedule, and if he didn't get the project back on track, 'A' wouldn't make it 30 days. I sat behind 'A' and he unloaded on me.
<'A' slams his phone on his desk>
Me: "Whoa...whats up?"
A: "Dude, I fucking hate this place, did you hear what they did?"
<I said no, then I think we spent an hour talking about it>
Me: "That all sucks. Don't worry about the code. Nobody cares what T thinks. Its not even your fault the project is behind, the DBAs are tasked with upgrades and it's not like anyone is waiting on you. It'll get done when it's done. Sounds like a witch hunt, what did you do? Be honest."
A: "Well, um...I kinda called out J, T, and those other assholes on facebook. I was drunk, pissed, and ...well...here we are."
Me: "Geez, what a bunch of whiney snowflakes. Keep your head down and you'll get thru it, or don't. Its not like you couldn't find another job tomorrow."
A: "This is my first job out of college and I don't want to disappoint my dad by quitting. I don't even know what I'm supposed to be doing. All J told me was to get better. What the fuk does that even mean?"
Me: "He didn't give you any goals? Crap, for someone who is a stickler for the rules, that's low, even for J."
Fast forward 2 weeks, I was attending MS TechEd and I was with another dev mgr, R.
R: "Did you hear? We had to let 'A' go today."
Me: "What the hell? Why?"
R: "He couldn't cut it, so we had to let him go."
Me: "Cut what? What did he do, specifically?"
R: "I don't know, 'A' was on probation, I guess he didn't meet the goals."
Me: "You guess? We fire a developer working on a major upgrade and you guess? What were these so-called goals?"
R: "Whoa...you're getting a little fire up. I don't know, maybe not adhering to coding standards, not meeting deadlines?"
Me: "OMG...we fire people for not forming code? Are you serious!?"
R: "Oh...yea...that does sound odd when you put it that way. I wish I'd talk to you before we left on this trip"
Me: "What?! You knew they were firing him *before* we left? How long did you know this was happening?"
R: "Honestly, for a while. 'A' really wasn't a team player."
Me: "That's dirty, the whole thing is dirty. We've done some shitty things to people, but this is low, even for J. The probation process is meant to improve, not be used as a witch hunt. I don't like that you stood around and let it happen. You know better."
R: "Yea, you're right, but doesn't change anything. J wanted to do it while most of us were at the conference in case 'A' caused a scene."
Me: "THAT MAKES IT WORSE! 'A' was blindsided and you knew it. He had no one there that could defend him or anything."
R: "Crap, crap, crap...oh crap...jeez...J had this planned all along...crap....there is nothing I can do no...its too late."
Me: "Yes there is. If 'A' comes to you for a letter of recommendation, you write one. If someone calls for reference, you give him a good one."
R: "Yea..yea...crap...I feel like shit...I need to go back to the room and lie down."
As the sun sets, it rises again. Within a couple of weeks, 'A' had another job at a local university. Within a year, he was the department manager, and now he is a vice president (last time I checked) of a college in Kansas City, MO.13
Them: Root, you take too long to get tickets out. You only have a few simple ones. You really need to rebuild your reputation.
Also them: Hey, could you revisit this ticket? Could you help ____ with this other ticket? Hey Root, how do you do this? Root, someone had a suggestion on one of your tickets; could you implement that by EoD? Hey Root, i didn't read your ticket notes; how do you test it? Hey, could you revisit this ticket for the fourth time and remove some whitespace? Hey Root, someone has non-blocking code review comments you need to address before we can release the ticket. Hey Root, we want to expand that ticket scope by 5-6 times; still labeled a trivial feature though.
Also them: Super easy ticket for you. Make sure you talk with teams A, B, C, D, E and get their input on the ticket, talk with ____ and ____ and ____ about it, find a solution that makes them all happy and solves the problem too, then be sure to demo it with everyone afterward. Super easy; shouldn't take you more than a couple days. Oh, and half of them are on vacation.
Also them: Hey, that high-priority ticket you finished months ago that we ignored? Yeah, you need to rewrite it by tomorrow. Also, you need to demo it with our guy in India, who's also on vacation. Yes, tomorrow is the last day. (The next day:) You rewrote it, but weren't able to schedule the demo? Now you've missed the release! It's even later! This reflects very poorly on you.
Also them: Perfect is the enemy of good; be more like the seniors who release partially-broken code quickly.
Also them: Here's an non-trivial extreme edgecase you might not have covered. Oh, it would have taken too much time and that's why you didn't do it? Jeez, how can you release such incomplete code?
Also them: Yeah, that ticket sat in code review for five months because we didn't know it was high-priority, despite you telling us. It's still kinda your fault, though.
Also them: You need to analyze traffic data to find patterns and figure out why this problem is happening. I know you pushed the fix for it 8 months ago, and I said it was really solid, but the code is too complex so I won't release it. Yeah I know it's just a debounce with status polling and retrying. Too complex for me to understand. Figure out what the problem is, see if another company has this same problem, and how they fixed it.
Yep. I'm so terrible for not getting these tickets out, like wow. Worst dev ever. Much shame.
LF work, PST.12
Dear Atlassian Support,
In my life I had a lot of experiences...
But your software manages to replace all these experiences with a unique feeling of depression, hatred, anger... Only negative emotions.
Not once have I said anything good about your software - not once in > 5 years.
Whenever your chum bucket of mismanagement and misanthropy stops working, it's never the fault of the end user, the administrator or someone else.
It's entirely your fault.
Fucked up upgrades, lack of documentation, catastrophic handling of logging, lack of support of current database systems, lack of proper migration and clean up of plugins, ....
I could go on. But it's really just and endless tirade.
I wish I could stop management for even giving you money for the pile of poo you call software, but sadly they don't listen.
But there's hope on the horizon.
Thanks for making people go cloud only.
No one wants that.
It would mean entrusting that pile of poo to the craptastic hands of your irresponsible people.
No one really wants that.
Not even management who blindly paid the license fees all the times.
Thank you for your cloud only movement.
Maybe we can finally find an alternative and I can finally start a therapy for the PTSD I have thx to your software.3
Web Devs - I need your opinions.
To make a long story short, when my fiancé and I first moved in together I changed cities. One day at the grocery store we ran in to one of his old buddies, whom I had never met. His buddy works as a counselor at a non profit organization for mental illness. His friend asked me some questions to get to know me and found out I was a web developer. He instantly got exited and told us they needed a new website for their non profit, and asked me what I charged. Being shy, put on the spot, newer to the industry (uncomfortable talking $ due to inexperience) and seeing the guy was paralyzed I felt I HAD to say yes. I also said I would consider donating the site to them, as I knew my other web dev friends had done that for other non profits.
They were easy to work with and the build went smooth. We chose Wordpress so that they could go in and update the site on their own. I was under the assumption that I would create the site for them, but that they would take care of changes on their own, that I wouldn't be "supporting it". I even trained the friend 2-3xs on how to use Wordpress and make changes, but they ALWAYS have changes every month, including slides and content creation. Being a noob at the time, I KNOW it's my fault for not being more clear on the I'll build it but not make changes thing, and I've tried to kind of get them to see that I'm too busy, politely.
We'll, 3+ years later I've now found success in a different career path that takes up ALL of my free time after my 9-5 corporate web dev position, and am no longer interested nor able to do freelance work, including supporting existing sites. Since we don't have a contract in place, and they've never given me a cent, i was thinking of giving them a notice at the end of this month saying as of 2018 I will no longer be able to take care of their website, and that they'll have to find someone else by that time? I feel bad because it's a non profit and they don't have a lot of money. I'm afraid they won't find someone else nor be able to afford it. The situation is a little more sticky since this is my fiancés friend and I don't want them to feel like I'm leaving them high and dry, cuz I know they're very thankful for the site. I just wish they understood that I never promised to do changes for them every month. Even if they offered me money, I just don't have the time. I'm 100% fine if they want to keep the site and my code, although they really could use a redesign anyways cuz my code back then was terrible. What are your thoughts on this? Is 5 months fair? Am I doing the right thing?8