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Search - "condescending"
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Long rant ahead, but it's worth it.
I used to work with a professor (let's call him Dr. X) and developed a backend + acted as sysadmin for our team's research project. Two semesters ago, they wanted to revamp the front end + do some data visualization, so a girl (let's call her W) joined the team and did all that. We wanted to merge the two sites and host on azure, but due to issues and impeding conferences that require our data to be online, we kept postponing. I graduate this semester and haven't worked with the team for a while, so they have a new guy in charge of the azure server (let's call him H), and yesterday my professor sends me (let's call me M), H and W an email telling us to coordinate to have the merge up on azure in 2-3 days, max. The following convo was what I had with H:
M: Hi, if you just give me access to azure I'll be able to set everything up myself, also I'll need a db set up, and just send me the connection string.
H: Hi, we won't have dbs because that is extra costs involved since we don't have dynamic content. Also I can't give you access, instead push everything on git and set up the site on a test azure server and I will take it from there.
M: There is proprietary data on the site...
H: Oh really? I don't know what's on it.
<and yet he knows we have no dynamic data>
M: Fine, I'll load the data some other way, but I have access to all the data anyway, just talk to Dr. X and you'll see you can give me access. Delete my access after if you want.
H: No, just do what I said: git then upload to test azure account.
Fine, he's a complete tool, but I like Dr. X, so I message W and tell her we have to merge, she tells me that it's not that easy to set it up on github as she's using wordpress. She sends me instructions on what to do, and, lo and behold, there's a db in her solution. Ok, I go back to talking to H:
M: W is using a db. Talk to her so we can figure out whether we need a database or not.
H: We can't use a database because we want to decrease costs.
M: Yes I know that, so talk to her because that probably means she has to re-do some stuff, which might take some time. Also there might be dynamic content in what she's doing.
H: This is your project, you talk to her.
<I'm starting to get mad right now>
M: I don't know what they had her do apart from how it interfaces with what I've done.
H: We still can't have databases.
M: Listen, I don't do wordpress, and I'm not gonna mess with it, you talk to her
H: I won't do any development
<So you won't do any dev, but you won't give me access to do it either?>
M: Man, the bottleneck isn't the merging right now, it's the fact that W needs a db
H: I know, so talk to her
M: THE RESTRICTION TO NOT HAVE DATABASES IS NOT MINE, IT'S YOURS, YOU TALK TO HER. I can't evaluate whether it's a reasonable enough reason or not since I don't know the requirements or what they're willing to spend.
H: It's your project.
M: Then give me fucking access to azure and I'll handle it, you know you'll have to set up wordpress again regardless whether we set it up the first time.
H: Man just do your job.
At this point I lost it. WHAT A FUCKING TOOL. He doesn't wanna do dev work, wants me to go through the trouble of setting up on a test subscription first, and doesn't want to give me access to azure. What's more, he did shit all and doesn't want to anything else. Well fuck you. I googled him, to see if he's anyone important, if he's done anything notable which is why he's being so God damn condescending. MY INTERNSHIP ALONE ECLIPSES HIS ENTIRE CV. Then what the fuck?
There's also this that happened sometime during our talk:
M: You'll have to take to Dr. Y so he'll change the DNS to point to the azure subscription instead of my server.
H: Yea don't worry, too early for that.
M: DNS propagation takes 24 hours...
H: Yea don't worry.
DNS propagation allows the entire web to know that your website is hosted on a different server so it can change where it's pointing to. We have to do this in 2-3 days. Why do work in parallel? Nah let's wait.
I went over his head and talked to the professor directly, and despite wanting to tell him that he was both drunk and high the day he hired that guy, I kept it professional. He hasn't replied yet, but this fucker's pompous attitude is just too much for me alone, so I had to share.
PS: I named his contact as Annoying Prick 4 minutes into our chat. Gonna rename him cz that seems tooooooo soft a name right now.undefined tools i have access and you don't haha retards why the fuck would you hire that guy? i don't do development46 -
Client: Where are we with the project, it's been a week and I see nothing.
Me: You asked me to do something that was not in the agreed scope of work, which has kept me from starting on the project.
Client: Do I need to plan out everything in advance on paper for you to get it done in a timely manner?
Me: Is that a serious question? Yes, you should. That's the whole point of creating a scope of work. It's to allow me to schedule out the time necessary to build out a product in a "timely manner".
Client: I don't appreciate your attitude. This is not how you should be doing business if you like making money.
Me: I don't appreciate your condescending, unreasonable, dickhead mentality that makes you think it's remotely okay to act like you're better than me. Money doesn't grant you the right to be a dickwad, and just because I'm being paid doesn't mean I have to put up with any level of arrogance or disrespect.
I am in this business to make money, but not at the cost of my dignity and self-respect. You will be receiving a full refund later today, not because I have to provide a refund, but because I never want to communicate with you ever again moving forward. Take your unacceptable bullshit somewhere else.14 -
Today (as a joke), I asked my class if there were any “professional HTML programmers” who could help me.
Surprisingly a couple people came over with smirks on their face. I thought they were going along with the joke.
Turns out, they were serious. They legitimately believed that they were professional HTML programmers and talked to me in such a condescending way that I was speechless.
“This is called a file. See that part after the dot? That’s what makes it HTML. HTML is an incredibly hard programming language and powers CPUs and the computer that you are using.”
I didn’t know how to respond. Hopefully they were joking.9 -
I tutor people who want to program, I don't ask anything for it, money wise, if they use my house as a learning space I may ask them to bring cookies or a pizza or something but on the whole I do it to help others learn who want to.
Now this in of itself is perfectly fine, I don't get financially screwed over or anything, but...
Fuck me if some students are horrendous!
To the best of my knowledge I've agreed to work with and help seven individuals, four female three male.
One male student never once began the study work and just repeatedly offered excuses and wanted to talk to me about how he'd screwed his life up. I mean that's unfortunate, but I'm not a people person, I don't really feel emotionally engaged with a relative stranger who quite openly admits they got addicted to porn and wasted two years furiously masturbating. Which is WAY more than I needed to know and made me more than a little uncomfortable. Ultimately lack of actually even starting the basic exercises I blocked him and stopped wasting my time.
The second dude I spoke to for exactly 48 hours before he wanted to smash my face in. Now, he was Indian (the geographical India not native American) and this is important, because he was a friend of a friend and I agreed to tutor however he was more interested in telling me how the Brits owed India reparations, which, being Scottish, I felt if anyone was owed reparations first, it's us, which he didn't take kindly too (something about the phrase "we've been fucked, longer and harder than you ever were and we don't demand reparations" didn't endear me any).
But again likewise, he wanted to talk about politics and proving he was a someone "I've been threatened in very real world ways, by some really bad people" didn't impress me, and I demonstrated my disinterest with "and I was set on fire once cos the college kids didn't like me".
He wouldn't practice, was constantly interested in bigging himself up, he was aggressive, confrontational and condescending, so I told him he was a dick, I wasn't interested in helping him and he can help himself. Last I heard he wasn't in the country anymore.
The third guy... Absolute waste of time... We were in the same computer science college class, I went to university and did more, he dossed around and a few years later went into design and found he wanted to program and got in touch. He completes the code schools courses and understandably doesn't quite know what to do next, so he asks a few questions and declares he wants to learn full stack web development. Quickly. I say it isn't easy especially if it's your first real project but if one is determined, it isn't impossible.
This guy was 30 and wanted to retire at 35 and so time was of the essence. I'm up for the challenge, and so because he only knows JavaScript (including prototypes, callbacks and events) I tell him about nodejs and explain that it's a little more tricky but it does mean he can learn all the basis without learning another language.
About six months of sporadic development where I send him exercises and quizzes to try, more often than not he'd answer with "I don't know" after me repeatedly saying "if you don't know, type the program out and study what it does then try to see why!".
The excuses became predicable, couldn't study, playing soccer, couldn't study watching bake off, couldn't study, couldn't study.
Eventually he buys a book on the mean stack and I agree to go through it chapter by chapter with him, and on one particular chapter where I'm trying to help him, he keeps interrupting with "so could I apply for this job?" "What about this job?" And it's getting frustrating cos I'm trying to hold my code and his in my head and come up with a real world analogy to explain a concept and he finally interrupts with "would your company take me on?"
I'm done.
"Do you want the honest unabridged truth?"
"Yes, I'd really like to know what I need to do!"
"You are learning JavaScript, and trying to also learn computer science techniques and terms all at the same time. Frankly, to the industry, you know nothing. A C developer with a PHD was interviewed and upon leaving the office was made a laughing stock of because he seemed to not know the difference between pass by value and pass by reference. You'd be laughed right out the building because as of right now, you know nothing. You don't. Now how you respond to this critique is your choice, you can either admit what I'm saying is true and put some fucking effort into studying cos I'm putting more effort into teaching than you are studying, or you can take what I'm saying as a full on attack, give up and think of me as the bad guy. Your choice, if you are ready to really study, you can text me in the morning for now I'm going to bed."
The next day I got a text "I was thinking about what you said and... I think I'm not going to bother with this full stack stuff it's just too hard, thought you should know."23 -
I AM FREE!!!!
I no longer work for that unappreciative, condescending, dolt driven company!
Time for bigger and better things!10 -
I recently joined the dark side - an agile consulting company (why and how is a long story). The first client I was assigned to was an international bank. The client wanted a web portal, that was at its core, just a massive web form for their users to perform data entry.
My company pitched and won the project even though they didn't have a single developer on their bench. The entire project team (including myself) was fast tracked through interviews and hired very rapidly so that they could staff the project (a fact I found out months later).
Although I had ~8 years of systems programming experience, my entire web development experience amounted to 12 weeks (a part time web dev course) just before I got hired.
I introduce to you, my team ...
Scrum Master. 12 years experience on paper.
Rote memorised the agile manifesto and scrum textbooks. He constantly went “We should do X instead of (practical thing) Y, because X is the agile way.” Easily pressured by the client to include ridiculous (real time chat in a form filling webpage), and sometimes near impossible features (undo at the keystroke level). He would just nag at the devs until someone mumbled ‘yes' just so that he would stfu and go away.
UX Designer. 3 years experience on paper ... as business analyst.
Zero professional experience in UX. Can’t use design tools like AI / photoshop. All he has is 10 weeks of UX bootcamp and a massive chip on his shoulder. The client wanted a web form, he designed a monstrosity that included several custom components that just HAD to be put in, because UX. When we asked for clarification the reply was a usually condescending “you guys don’t understand UX, just do <insert unhandled edge case>, this is intended."
Developer - PHD in his first job.
Invents programming puzzles to solve where there are none. The user story asked for a upload file button. He implemented a queue system that made use of custom metadata to detect file extensions, file size, and other attributes, so that he could determine which file to synchronously upload first.
Developer - Bootlicker. 5 years experience on paper.
He tried to ingratiate himself with the management from day 1. He also writes code I would fire interns and fail students for. His very first PR corrupted the database. The most recent one didn’t even compile.
Developer - Millennial fratboy with a business degree. 8 years experience on paper.
His entire knowledge of programming amounted to a single data structures class he took on Coursera. Claims that’s all he needs. His PRs was a single 4000+ line files, of which 3500+ failed the linter, had numerous bugs / console warnings / compile warnings, and implemented 60% of functionality requested in the user story. Also forget about getting his attention whenever one of the pretty secretaries walked by. He would leap out of his seat and waltz off to flirt.
Developer - Brooding loner. 6 years experience on paper.
His code works. It runs, in exponential time. Simply ignores you when you attempt to ask.
Developer - Agile fullstack developer extraordinaire. 8 years experience on paper.
Insists on doing the absolute minimum required in the user story, because more would be a waste. Does not believe in thinking ahead for edge conditions because it isn’t in the story. Every single PR is a hack around existing code. Sometimes he hacks a hack that was initially hacked by him. No one understands the components he maintains.
Developer - Team lead. 10 years of programming experience on paper.
Writes spaghetti code with if/else blocks nested 6 levels deep. When asked "how does this work ?”, the answer “I don’t know the details, but hey it works!”. Assigned as the team lead as he had the most experience on paper. Tries organise technical discussions during which he speaks absolute gibberish that either make no sense, or are complete misunderstandings of how our system actually works.
The last 2 guys are actually highly regarded by my company and are several pay grades above me. The rest were hired because my company was desperate to staff the project.
There are a 3 more guys I didn’t mention. The 4 of us literally carried the project. The codebase is ugly as hell because the others merge in each others crap. We have no unit tests, and It’s near impossible to start because of the quality of the code. But this junk works, and was deployed to production. Today is it actually hailed as a success story.
All these 3 guys have quit. 2 of them quit without a job. 1 found a new and better gig.
I’m still here because I need the money. There’s a tsunami of trash code waiting to fail in production, and I’m the only one left holding the fort.
Why am I surrounded by morons?
Why are these retards paid more than me?
Why are they so proud when all they produce is trash?
How on earth are they still hired?
And yeah, FML.8 -
A couple of months back I got an interview for a junior android devel position. I do not consider myself a junior devel, bt fuck it they paid 78k a year plus benefits and this is for south texas where it ain't thaaat expensive. So i kept my mouth shut and went with it.
The company was glorious, one of those hipsert marketing companies with cool couches and shit and people doing fuckign whatever all over the place and cool tools and desks.
So the initial interview with the hr dept went amazing, real cool guys and very down to earth. Next was the senior android dev.
This dude.
It was to be a phone interview, with a lil coding test. Fine whatevs. But the moment he called i knew shit was going down hill. Dude sounded dead af. Like he could not stand being himself that day. Asked asshole questions that every developer in Android should know that were frankly quite insulting ("what company develops the Android os" kind of deal) but kept my mouth shut and answered as needed.
Then the coding portion. Given a string, find the first position of the first repeated char, so if I had , fuck i dunno "tetas" then t was the first (and only) char repeated and it should have given out 2.
Legit finished it up in less than 6 mins and only because he was making me explain my entire thought process.
He got angry for some reason. Mind you I speak like a hippie, with a melow town and calm voice all the damned time, got that Texas swag going on as well as any good ol' boy from Texas should right?
Well this dude was not having none of that shit that day.
Dude was all like "ok now....why exactly did you do it this way?"
With a VERY condescending tone. And i explained that at first I normally think about solutions in pseudocode, so I wrote that as well...1 min or less. In python. This is after I still had the Java solution on screen with perfectly clean and working Java. I saif that since Python was as close to pseudocode as it gets that I figured i would just write the "pseudocode" in python and then map it to Java with all the required modifications.
"Welk i did not ask you to write it in java, so i dunno why you would even do that to begin with"
That is one of many asshole remarks. The first when I mentioned that I found React Native good for prototyping complex ideas for FUCKING FUN. Passion motherfucker. Shit so fly I do it for fun. "We don't deal with that here so I am not interested in what you can do with that or how would it help me"
Mofocka plz.
Well going back to the python shit. I explain (calmly) that it was just a way that I had to figure details, to think of different implementations. He continues by saying that it takes valuable company time.
Then he proceeds to tell me that he believes that i cheated since i fi ished the java "problem" too fast.
I told him that simple stuff like that should take even less for any senior java dev and that we could run another example if he wanted.
Bring it puto.
But no.
He then said that he still did not understand the need for Python in my solution. I lost it.
"Look man, getting real tired of your tone, i explained already, it is just a mental process, i do this when comming up with solutions, thinking in theory, not languages, helps me bridge the gap between problem and implementation, the solution works, it is efficient and fast and i can do it in 5 diff ways if you wanted, i offered and you said no. Don't really know what else you want"
"All i am saying, i am not going to hire you if you are going to be writing Python for Android, that is useless to me"
Lost it more.
I do sound different when pissed. So I basically told him that he asked for my reasoning behind and it was given, that not getting it was a you problem.
Sooooo did not get the job. Was relieved really. Can't imagine having a twat like that as a lead devel.19 -
Soms week ago a client came to me with the request to restructure the nameservers for his hosting company. Due to the requirements, I soon realised none of the existing DNS servers would be a perfect fit. Me, being a PHP programmer with some decent general linux/server skills decided to do what I do best: write a small nameservers which could execute the zone transfers... in PHP. I proposed the plan to the client and explained to him how this was going to solve all of his problems. He agreed and started worked.
After a few week of reading a dozen RFC documents on the DNS protocol I wrote a DNS library capable of reading/writing the master file format and reading/writing the binary wire format (we needed this anyway, we had some more projects where PHP did not provide is with enough control over the DNS queries). In short, I wrote a decent DNS resolver.
Another two weeks I was working on the actual DNS server which would handle the NOTIFY queries and execute the zone transfers (AXFR queries). I used the pthreads extension to make the server behave like an actual server which can handle multiple request at once. It took some time (in my opinion the pthreads extension is not extremely well documented and a lot of its behavior has to be detected through trail and error, or, reading the C source code. However, it still is a pretty decent extension.)
Yesterday, while debugging some last issues, the DNS server written in PHP received its first NOTIFY about a changed DNS zone. It executed the zone transfer and updated the real database of the actual primary DNS server. I was extremely euphoric and I began to realise what I wrote in the weeks before. I shared the good news the client and with some other people (a network engineer, a server administrator, a junior programmer, etc.). None of which really seemed to understand what I did. The most positive response was: "So, you can execute a zone transfer?", in a kind of condescending way.
This was one of those moments I realised again, most of the people, even those who are fairly technical, will never understand what we programmers do. My euphoric moment soon became a moment of loneliness...21 -
I was a little too harsh on a colleague today.
He asked to help him get something working... After looking at it for a bit, I asked: "I don't get it, what have you been doing all day? Yesterday we split this element into two separate divs, and it worked perfectly, now I've see you've moved all the styles back to the container and there's only one div. The easiest way to get this to work properly is to simply undo everything you've done today."
He looked at me with puppy eyes and I realized I was too harsh. He wasn't _trying_ to break everything, he just hadn't understood why we split the element into two divs. So I lowered my tone a bit, and explained everything again, from the start, then did it again together with him and made sure he understood the separation.
But I still feel bad for how I talked to him. It's not like I shouted or cursed or anything (and I curse a _lot_ when talking about code). It was just condescending as fuck, and belittling. As if I was mocking him for not being as experienced as I am.
I'll do better next time.8 -
I'm convinced code addiction is a real problem and can lead to mental illness.
Dev: "Thanks for helping me with the splunk API. Already spent two weeks and was spinning my wheels."
Me: "I sent you the example over a month ago, I guess you could have used it to save time."
Dev: "I didn't understand it. I tried getting help from NetworkAdmin-Dan, SystemAdmin-Jake, they didn't understand what you sent me either."
Me: "I thought it was pretty simple. Pass it a query, get results back. That's it"
Dev: "The results were not in a standard JSON format. I was so confused."
Me: "Yea, it's sort-of JSON. Splunk streams the result as individual JSON records. You only have to deserialize each record into your object. I sent you the code sample."
Dev: "Your code didn't work. Dan and Jake were confused too. The data I have to process uses a very different result set. I guess I could have used it if you wrote the class more generically and had unit tests."
<oh frack...he's been going behind my back and telling people smack about my code again>
Me: "My code wouldn't have worked for you, because I'm serializing the objects I need and I do have unit tests, but they are only for the internal logic."
Dev:"I don't know, it confused me. Once I figured out the JSON problem and wrote unit tests, I really started to make progress. I used a tuple for this ... functional parameters for that...added a custom event for ... Took me a few weeks, but it's all covered by unit tests."
Me: "Wow. The way you explained the project was; get data from splunk and populate data in SQLServer. With the code I sent you, sounded like a 15 minute project."
Dev: "Oooh nooo...its waaay more complicated than that. I have this very complex splunk query, which I don't understand, and then I have to perform all this parsing, update a database...which I have no idea how it works. Its really...really complicated."
Me: "The splunk query returns what..4 fields...and DBA-Joe provided the upsert stored procedure..sounds like a 15 minute project."
Dev: "Maybe for you...we're all not super geniuses that crank out code. I hope to be at your level some day."
<frack you ... condescending a-hole ...you've got the same seniority here as I do>
Me: "No seriously, the code I sent would have got you 90% done. Write your deserializer for those 4 fields, execute the stored procedure, and call it a day. I don't think the effort justifies the outcome. Isn't the data for a report they'll only run every few months?"
Dev: "Yea, but Mgr-Nick wanted unit tests and I have to follow orders. I tried to explain the situation, but you know how he is."
<fracking liar..Nick doesn't know the difference between a unit test and breathalyzer test. I know exactly what you told Nick>
Dev: "Thanks again for your help. Gotta get back to it. I put a due date of April for this project and time's running out."
APRIL?!! Good Lord he's going to drag this intern-level project for another month!
After he left, I dug around and found the splunk query, the upsert stored proc, and yep, in about 15 minutes I was done.1 -
You just came in today, being new in your position. I've been with the company for around 5 years, and you're the new guy. Look, I absolutely respect your skills. You're not a newbie coming out of uni, ok? You're a skilled sysadmin. But you asking me "what is your college?" and after me telling you I majored in linguistics, your answer "huh, that's why" and explaining why I'm wrong in my programming practices (which are taken from the Apache foundation) is utterly bullshit. Fuck off!
1) The fact that you have a BS in CS doesn't mean you know the best. I've worked as a programmer for some time. You were never paid to write a line of code.
2) Even if you were absolutely, positively, non-questionably right, you have no right to be condescending.
So, can you just shove your degree far up your ass? Because my friend, you're uppity as fuck just because you spent 4 years in college learning theory that you never applied in real world. I spent years learning my programming skills alone, after 9 to 5 work, during the evenings and fucking weekends. I don't need to prove myself to you, you fuckity fuck, I have proven myself to our employer over the last five fucking years.
Fuuuuuuuck!10 -
Dear designers/project managers,
I am a developer. That means you don't have to explain simple programming concepts to me that you half know and think you fully understand as if I have never seen code before.
Save your breath and stop being so condescending. You don't know half as much as you think.
Thanks, from one annoyed dev.4 -
Today I:
Me: "You wrapped 2 p tags and one div inside a button tag....why?"
Other dude: "What do you mean why?" * in condescending tone
Aaaaaaaaaaaand
I lost my shit.
To make things short. My manager told me I have to try harder to not speak to people in intimidating ways.
In all fairness...mr "associates in programming with 0 css experience" WAS condescending when I asked him why he did what he did.
The little shit earned it. And he will probably think twice about his damned tone when speaking to me.29 -
Part 1: https://devrant.com/rants/4210605
So let's talk about these tasks we were assigned. Ms Reliable and Mr DDTW's friend who I just realized I haven't named yet were in charge of programming communications. Ms Enabler and Mr DDTW were in charge of creating the vehicle subclasses for the new variants we were instructed to build. Each one had to handle one variant, and we estimated that both of these would be about the same difficulty (Ms Enabler's one turned out to be a little harder).
I like Ms Enabler, and she's a good friend, although she isn't the best at problem solving and her strengths as a dev lie in her work ethic and the sheer amount of theory she knows and can apply. These just so happened to be the exact opposites of my strengths and weaknesses. Within a few days of having assigned the tasks, she came up to me asking for help, and I agreed. Over the following couple of weeks I'd put in quite a lot of hours reviewing the design with her, and we'd often end up pair programming. It was more work for me, but it was enjoyable and overall we were very efficient.
The other two girls in the group were also absolutely fine this sprint. They simply did the work they had to and let us know on time. Outside of some feedback, requests, bugfixes, and mediating disagreements, I didn't have to do anything with their tasks.
A week and half into the sprint and everybody else has their part almost in an MVP state. As Mr DDTW hadn't said or shown anything yet, I asked if he could push his stuff to the repo (he got stuck with this and needed help btw), and what does he have?
A piece of shit "go to this location" algorithm that did not work and was, once again, 150 lines of if statements. This would not have been such a massive deal if THE ENTIRE PREVIOUS SPRINT HAD BEEN DEDICATED TO MAKING THE CODE DO THIS IN A SENSIBLE WAY. Every single thing that this guy had written was already done. EVERY SINGLE THING. A single function call with the coordinates would let the vehicle do what he wrote but in a way THAT ACTUALLY WORKED AND MADE THE TINIEST BIT OF FUCKING SENSE. He had literally given so few shits about this entire goddamn project that he had absolutely zero clue about what we'd even done last sprint.
After letting this man civilly know through our group chat about his failures, giving him pointers on what's wrong and what he can use and telling him that he should fix it by the end of the week, his response?
"I'll try"
That was it. Fuckass was starting to block us now, and this was the first sign of activity he's given since the sprint started. Ms Enabler had finished her work a fucking week ago, and she actually ASKED when she ran into trouble or thought that something could be improved. Mr DDTW? He never asked for shit, any clarification, any help, and I had let everybody know that I'm open. At least the other two who didn't ask for shit ACTUALLY DID SOMETHING. He'd been an useless sack of shit for half a semester in three separate projects and the one time he's been assigned something half important that would impact our grades he does this. I would not stand for it.
I let him know all this, still civil (so no insults) but much less kind, capped with "Stop fooling around. Finish this by the of the week." which probably came off as a threat but his shithead kinda had it coming.
He was actually mad. Dropped a huge faux-apologetic spiel in the chat. Why couldn't I just trust him (his code was garbage and he was constantly late without explanation), his work was almost done (it wasn't and if he'd started he'd understand the scope of what he was assigned), that the problem was that I'm a condescending piece of shit (bruh), and was suddenly very interested in doing work. Literally everybody ignored him. What was funny was seeing the first questions and requests for help after that spiel. I obliged and actually answered what he asked.
The end of the week came and went he'd just uploaded more garbage that didn't work. I had foreseen this and, on top of everything else, had been preparing his section of the work done by myself and properly. Thus came a single commit from me with a working version of the entire module, unblocking the entire team. I cannot imagine the sheer hatred for this man at that moment for the commit message to simply be:
"judgement"
And with that, all I got was a threat to report me to the professor for sabotaging his work. The following day our group got an email from the professor, with no explanation, asking for an almost-immediate video conference. Group chat was a shitshow of panic, as nobody knew what was going on. Least of all Mr DDTW.
Once again, I'm approaching the word limit so to be continued in part 3 (hopefully of 3)7 -
One of the biggest barriers to the wide(r) scale adoption of functional programming languages like Haskell, F#, and Scala is how snooty and condescending your average FP developer is. And beginner-unfriendly.
Ask them a question about an intermediate topic (in my case, the Free monad) you're likely to get a whole torrent of category theoretic rubbish in return.
This is a common pattern I see when "experts" answer questions.
Now, it didn't bother me much because I've studied a fair amount of category theory and can usually follow such answers, but, for the sake of the general case, I'd like to shove these rules into the heads of everyone writing an answer to a question (not just FP):
1. If you can't illustrate a concept clearly without going into verbal diarrhoea with phrases like "monad homomorphism" and "just a monoid in the category of endofunctors" then you clearly haven't understood it properly (unless, of course, the answer absolutely requires it). An answer is not the place to show off your knowledge of a topic.
2. Please remember that everyone was a beginner at some point. Including you. Understand that some concepts can be extremely frustrating at first and yet incredibly simple after you grok them (eg. monads).
3. If the person asking the question is a beginner, using complex concepts in an answer just because it's a more "elegant" way to explain it doesn't really help them. They are more likely to get confused and drop the topic.
(Kudos to those people who give highly relevant, insightful, simple, and intuitive answers, you guys are the best).2 -
"Change your algorithm"
Answers like this are why Stack Overflow almost becomes worthless when asking questions. I asked for some clarification why my code, which reads some files and outputs another, was hitting System.OutOfMemory exceptions. And that was the response I got.
"Change your algorithm"
How? In what manner should I be seeking to change my algorithm? OBVIOUSLY I SHOULD CHANGE MY ALGORITHM YOU WASTE OF OXYGEN. That was a given by the exception my program threw!
I swear to god, SO has got to be one of the most unwelcoming, condescending sites on the internet.5 -
So here is my week 72 as a reviewer. But first, let me ask y'all. Am I weird to think that you should finish coding the thing and testing the thing before kicking it out to review? Cuz that's how I do it. And that is the process at my work place.
So anyway, I was doing this review. And it was very wrong. Like really, really wrong. We give a thorough intro to our product (perhaps too thorough) so this guy should have known every test case he had to cover. Or at least, if he was unsure, asked. It was all documented.
Anyway, he kicks out this peer review. First thing I notice, it is not following the standard. Fair enough, we didn't give him the coding standard. BUT HE DIDN'T EVEN MAINTAIN THE FORMAT OF THE ORIGINAL FILE. HE JUST DID HIS OWN THING!!! So I email him the coding standard and make a comment in the review. He denies the finding. No reason. Just turns it down. Strike 1.
Then, I'm going through and he didn't even cover all of the core cases. I found several core cases that he missed. And every edge case. Make a not of it. He fixes only the couple of examples I gave him. Strike 2.
Guy decided to redesign a major chunk of our interfaces. Our interfaces are not just used by us (hence interfaces). We designed them the way they were for a reason. It was not a fun design process. Myself, the architect, one of our customers, and the guy that did the implementation all told him to roll back his change. Especially since it wasn't in the scope of what he was doing. He wouldn't. Strike 3.
I go to the lead and bring him in. He has a talk with him. All of the sudden he is putting out multiple builds per finding. Like most times I will put out like 2 to 4 for the whole peer review. No he kicks out minimum one per finding and chokes the review queue. Strike 4.
Strike 5: he tells me, a former DBA, that I didn't know what I was talking about when I told him to move something into a new table, even after I told him that "while in database terms it doesn't make sense, this is for product robustness".
Strike 6: he was just a condescending asshole. Bragging about how he did this job and that job over his career. His longest position held was about 18 months. Bragged about working at my company and being some hotshot at the company: only worked here for 8 months and that was 5 years ago.
You know. I have never really wanted to fight someone after about undergrad. But he came close.7 -
“sEniOr tEcHniCiaN”: “I don’t know what Blazor is. I write my projects in ASP.NET. You should just use ASP.NET”
Me: …”Blazor *is* ASP. This project is running on ASP.NET 6.”
“seNioR tEchNiCiaN”: “As previously stated, I don’t use Blazor. I don’t care what version it is.”
Yes, this is a real exchange from my ongoing problems with this idiot.
His attitude is what ticks me off the most.
He doesn’t know what CORS is.
He doesn’t understand that “ASP.NET” covers Blazor, Razor Pages, the old MVC stuff, web APIs, and more.
He doesn’t understand the difference between a web request being initiated from the browser via Fetch and a web request being initiated from the server. (“My ASP site is shown in the browser, so requests to the third party API aren’t originating from the server.”)
And yet has the arrogance to repeatedly talk down to me while I try to explain basic concepts to him in the least condescending way possible.
After going around and around in circles with him, he finally admitted to me that “he doesn’t actually know what the CORS configuration looks like or how to modify it, to be honest.”
I just wanna go home.15 -
CEO of previous job, only reachable by email, coming to the office twice a week at best, business trips at no notice, answers every third email, addressing the dev team:
"You need to plan better. A lot of the delays and bugs are due to poor communication and unaddressed issues."
I don't miss that job.1 -
Last week our department drama queen was showing off Visual Studio’s ability to create a visual code map.
He focused on one “ball of mud”, vilifying the number of references, naming, etc and bragging he’s been cleaning up the code. Typical “Oooohhh…this code is such a mess…good thing I’m fixing it all..” nonsense. Drama queen forgot I wrote that ‘ball of mud’
Me: “So, what exactly are you changing?”
DK: “Everything. It’s a mess”
Me: “OK, are any of the references changing? What exactly is the improvement?”
DK: “There are methods that accept Lists. They should take IEnumerables.”
Me: “How is that an improvement?”
<in a somewhat condescending tone>
DK: “Uh…testability. Took me almost two weeks to make all the changes. It was a lot of work, but now the code is at least readable now.”
Me: “Did you write any tests?”
DK: “Um…no…I have no idea what uses these projects.”
Me: “Yes you do, you showed me map.”
DK: “Yes, but I don’t know how they are being used. All the map shows are the dependencies.”
Me: “Do you know where the changes are being deployed?”
DK: “I suppose the support team knows. Not really our problem.”
Me: “You’re kinda right. It’s not anyone’s problem.”
DK: “Wha…huh…what do you mean?”
Me: “That code has been depreciated ever since the business process changed over 4 years ago.”
DK: “Nooo…are you sure? The references were everywhere.”
Me: “Not according to your map. Looks like just one solution. It can be deleted, let me do that real quick”
<I delete the solution+code from source control>
Me: “Man, sorry you wasted all that time.”
I could tell he was kinda’ pissed and I wasn’t really sorry. :)2 -
After having spent countless hours of my life in tech, enough hours to be years..
I can safely say:
No technology will ever beat the frustration that is having to deal with people.
Code might be horrible, work might be an endeavour at times. But NOTHING..NOTHING beats having to deal with customers that are rude, impolite, disrespectful..downright abusive at times, condescending et.c.
It becomes this gnawing sensation that never just goes away..the first ones don't matter, after a couple of months you get gripes but bite down.. sometimes it just makes you feel psychotic.
and all you can do is laugh about it.
I don't have a problem with tech, I have a problem with the nature of people.3 -
- Team_leader_1: I know you're a frontend developer, but trust me NodeJS has threads :) sync operations don't block the main thread :)
- Team_leader_2: You need to study the theory :) NodeJs can handle further operations during the sync function :) it spawns a new thread, you haven't studied Javascript well enough :)
- Me, very ready to dab on 2 condescending little fucks:16 -
There's nothing quite like having to listen to someone's condescending tone, all the while knowing that they're talking bollocks.
Go shit in your hands and clap.3 -
Playing email tennis with a client trying to get to the specifics of a vague initial request. Difficult to do without being patronising and condescending. Having to read and edit my emails to make them believe that I don't think they are a useless fucking incompetent twat.2
-
Should’ve posted this after it happened, but it requires a bit of background anyway.
There’s this guy that oversees our OpenStack environment. My team often make jokes and groan about him in private because he’s so overbearing. A few months back, he had to take us to our data center to show us our new racks, and he kept saying stupid stuff like “you break this and it costs me $30,000” as if he owns everything. He’s just... one of THOSE people. Always speaks in such a condescending way. We make jokes that he is our “best friend”.
Our company is shifting most of our products to the cloud in response to the coronavirus (trying to make it an opportunity for “innovation”). This has involved some structural and responsibility changes in our department, and long story short, I’m now heading the OpenStack environment alongside other projects.
This means going through grueling 1-on-1 meetings with our “best friend”. It’s not too bad, I can be pretty patient with people, so I didn’t mind too much at first. Then a few things happened.
1. He sent a shared folder that he owned containing info related to the environments. Several documents were outdated and incomplete, so I downloaded them, corrected them, and then uploaded the documents to my teams file share, as I was supposed to since we now own the projects.
2. Several files were missing, and when I asked about them, he said “Oh, did you refresh the browser?”. I told him no, that I downloaded them locally and republished them to my teams server, because he was supposed to hand everything off to us at once. He says “Well, silly, how are you going to get updates if you’re looking at them locally?” and kind of chuckles at me like I’m stupid.
3. He insists on training me how to remote into one of the servers to check on cluster space, which in itself is fine. I understand others wanting to make sure things will be done right by the people who come after them. But he tells me to download SuperPutty. I tell him, “oh no, that’s alright. I don’t need putty”. He says “oh cool, what tool do you use for ssh?”. I answer him “Just Git. If I want to I can use a CentOs bash terminal too, because we have WSL installed”. He responds “You can’t ssh through Git”.
I was actually a little shocked. I didn’t know if he was serious or not so I was silent for a few seconds before hesitantly saying “yes you can”. He says “this is news to me” and I so I tell him “every single one of our build jobs fetches code from Git with ssh” and he seemed genuinely shocked and surprised by that.... so then it occurs to me to show him that you can ssh in Powershell and that REALLY blew his mind. He would not shut up about it for several minutes. I was amused until it just got annoying.
Needless to say, my team had been previously teasing me about having to work with him, so they found it hilarious when I told them afterwards.8 -
I work for a web agency.
Over the last 18 months a company asked us about 5 different quotes for rather minimal changes to their website.
While being minimal changes, estimating costs for them still requires several hours of work for research, meetings, correspondance and writing the damn things. They never even gave us a response (neither positive nor negative), except once where they told us that they wouldn't pay for project management because their instructions are so clear that PM isn't necessary.
As a response to the last one, after several months, they send us a 10 pages long pdf with requirements for a new website (or a "restyle" like they call it, even if it has absolutely nothing in common with the current one).
We inform them that we can't permit ourselves to continue studying new solutions for free and therefore tell them that a detailed offer would cost them something like 300$, and that amount would then be discounted from the eventually accepted job. We also roughly estimate a price range of about 15k - 20k for the new website.
We get an email back, from the CEO (until now it was a secretary), with essentially 3 arguments written in condescending form:
1. he brags about his revenue being over 9 billion $$$ a year, and that being a part of a global holding for which "communication is essential" (sic.) means that they need to coordinate and "can't simply accept an offer" [even if it's 400$, for specific change exactly requested by them, I guess...]
2. 15k is too much [... for the website representing this 9 billion dollar holding on the internet, for which the requirements are written in the 10 pages long pdf]
3. He asks for a meeting
We accept the meeting, we go to their office.
When we arrive there, the secretary informs us that the CEO will not participate. So we talk the her and the head of the "Communication Dept" in videoconference.
I explain them that if the sum, which we thought would be appropriate (~15 - 20k), is too high, the Pareto principle would allow us to, theoretically, achieve about 80% of the features and quality for about 20% of the cost. Their genuine response is:
"So your estimate was wrong! You can do it for much less!".
I try to explain them that the most money in a project goes into "attention to detail".
The "Communication Dept." person, who is "doing this job since too much time" (sic.), refuses to believe and insists that "details" don't exist on the web.
I tell her: "In any kind of work, the more effort you put into something, the better it tends to get, with diminishing returns".
She insists: "I don't understand this".
So now I'm here, doing the 6th offer, free of charge, for a 5k website, for a company that generates 9kkk revenue each year, trying to define a "Definition of Done" that works out.
FML I guess.
Sorry for the long post.7 -
this was about office politics. for context, a lot of non tech people think they can borrow our time willy nilly and our boss agrees, so we're often pulled out of our tasks to do random shit.
these girls asked for my consultation on a simple problem, because another team wasn't fixing an issue for them and they said it wasn't possible. i said it was possible and simple to solve, i spoke to the other team, showed them how to do it and thought that was done. they kept asking me to produce proof that it was possible, excessively, like i had nothing to do.
that went on for a week, lots of back and forth, i was getting tired, so i told this girl fine, I'll do this stupid thing IF you send me an email making this a formal exchange, she says fine. the next day i find out they went after another guy in my team, who's much busier than i, and he stopped everything to coddle them.
i told him to be careful about that stuff, because he's setting himself up for this shit, he's making the rest of the team look bad and he's stopping his work to do something that was already done, because they couldn't bother to send an email. had a huge discussion about this, he was super condescending and overall, he was an asshole.
next time, I'll just send the girls his way9 -
Lately, in the company I work for, it's becoming the norm for the dev to finish workdays at 10pm or 11pm, but we still get yelled at when we arrive after 9am. Anyway, every week, the PMs and salesmen have a big meeting to debrief how everything is working so well in this so wonderful company, and whatever. From what I've been told, it's just a big session of self-satisfaction, applause, and gossips.
During the two or three last meetings, some PMs dared to point out that the dev felt underestimated and constantly under pressure. Last time, the boss of the managers answered: "Developers just like to complain."
Yeah, right! We work like hell everyday to respect deadlines of underestimated projects, we have to fight to get hardware, and even a good chair is a precious resource!
Ultimately, another PM trainee said projects were late because dev are just laughing all day long... Go figure!
I feel like most of IT companies treat dev like inferior robots :(5 -
<IT Support Feature Request>
"Developer Mode"
- reduce condescending support agent chat level to 1.
- remove unnecessary checks for "have you turned it off and on again" & "please ensure your machine is plugged in".
- instantly be put through to second line support as a minimum level.
Cons - none
Pros - reduced developer anger, reduced developer time wastage, reduced developer hatred for people less technical6 -
You know what really pisses me off?
Arrogant/Condescending people doing rookie mistakes.
If you are like that but delivers I suck it up and let it go, but if you don't? Lol... Be ready for the shitstorm.1 -
what an absolute condescending garbage post...
"brilliant coder who can't meet a deadline"? well, you're the idiot right there, you just admitted it - they are brilliant and you don't know how to set deadlines
imagine labeling someone who can't meet a workload DIFFICULT! god this is making me fucking fume
"normal management" - yeah this is normal management alright, treating everyone like they don't know what they are doing and expecting them to follow you blindly, sounds pretty normal to me
it's shit like this that leads to cocky ass young dumb managers who actually don't know shit about building a product themselves, but then turn around and think they instead have the ability to manage a team to do it... incredible21 -
When I started my current job I fucked up my first deploy ever so slightly but In the end managed to get it going with a quick hack (unpacking our war file modifying some properties and a jsp page before restarting the tomcat server )
One of the senior developers was having a really bad day and decided I was who he was going to take it out on, calling me a cowboy (in the Uk that’s a bad thing) blah blah, being really nasty and condescending to me.
I was about ready to shout at him as it was his dodgy configuration that caused the issue in the first place, but instead I took a deep breath and firmly (but calmly) told him never to speak to me like that again or we would have a problem.
5 years later he’s never spoken to me like that again and is actually a pretty decent guy.
Moral of the story people have bad days but also don’t let people take the piss. -
That one client who feels entitled to immediate feedback and response from you, yet they're not paying you on retainer and know good and well that you have other clients. Then they get condescending in their emails and cop an attitude when you (nicely I might add) advise them to find another developer if they want people to micro manage.
Yeah, I just fired that client. Not dealing with this anymore. Good thing about being a contractor is that you have the freedom to walk and have a backup plan. And if they try to come back, I'm hiking the rates if I even take them back at all.
😎✌️ -
What games made you racist? Or had racist content when you thought about it? (Whether intentional or not.)
Skyrim (somewhat Morrowind too, not Oblivion). I hate piss elves (high elves). They are condescending cunts. Didn't much care for Dark Elves in Morrowind. They were always swearing at me. Orcs are kinda stupid, but their abilities made me respect them. I have great respect for the Nords. Some of them wanted to murder all elves. I am okay with this. The Foresworn are gross.
Minecraft. Didn't make me racist, but had some interesting inclusions. First off all the villagers looks Jewish and are the arbiters of trade. Weird that. Then there is the Endermen. They are black, they steal blocks, they were introduced with watermelons (maybe not true, what I heard), and want to fight you if you look at them. I wonder if they will get changed later because of this...
You know a game is doing something right on their stories to get you wrapped up in the politics to choose sides. I think this may be part of the success of Skyrim. I hope to make my own players polarized on topics in my games, but in a good way.24 -
I'm trying really hard not to be sensitive, but my manager is making it difficult with their "constructive criticisms" ...
Just finished up a call with them. And I'm so tired. I'm not even angry or upset, I just feel so tired of their bullshit.
I set up a meeting as a courtesy to get them up to date on all the code changes I made. Last night I stayed up late to try and get things in before the deadline and this morning just killed me when they say.
"I don't think I should have given you this."
"I was right, you weren't ready to start doing this."
(Then don't even bother giving me anymore tasks then, I don't fucking care.)
"you clearly don't understand how branches work"
(Absolutely fucking false, I fixed that shit and am very familiar with how to understand the structure of the fucking repo)
"you are rushing and I don't need you messing up the website"
(I'm being proactive you twat, not rushing, making it very difficult for me to do the work and being productive)
Like seriously bro! Don't fucking patronize me for the work I was trying to get out. And trust me this fucking meeting is done in order to get ahead of potential issues, not a time to be condescending of my skills or lack there-of as you seem to so keenly think.
If you had this much doubt about my abilities then why give me the fucking Sr. title? Fucking trust that I'm being honest, and I'm trying to get us to a good spot, not fucking sabotage the company. God fucking damn.6 -
This might be a long post. I need some serious advice.
For the past 6-7 months, My friend and I have been working with these two guys "Managers" on their startup idea. He managed the backend and I was managing the 2 frontend systems for them. The Managers are non-technical.
For the longest time, the Managers were very stubborn on how they wanted things to be implemented in my code or how they wanted something to look. Initially, this was not a bother as we thought that their experience bought some insight that we lacked, but after changing dozens of things back to how we originally made them, we started feeling unhappy. I specifically was more affected by this as most of their changes were related to the front end.
This caused a lot of rifts between us and sometimes led to heated conversations. I won't say that it's all on them. I do have an attitude issue. But then, it's the same with them.
Other than that, one of the Managers is very condescending. He used to talk badly, discredit my work and even say things like "Ohh, so you can't do it" for things that I said will take too much time to implement. This was seriously affecting my mental health.
Nevertheless, we completed the system, which was originally supposed to be just an MVP, over the course of these months and now have our sites up and running with almost 100-200 daily hits. But because it's an e-commerce site, that too with a very different model, the revenue has not started yet.
Yesterday, one of the Managers called me and in so many words told me that I should exit, because of my attitude, with my current equity which is just 3% which amounts to nothing as the company has no value right now. On top of that, I, an idiot, had not taken any remuneration for the first 4 months.
Although I too want to leave, now that I have seen their real face and also because of my mental health. I feel that the system I have made is worth more than 3% equity, way more than that. One of them is a multi-featured seller dashboard to manage products, finances, orders, and a ton of complex features like bulk uploads using excel, image cropping for products, and region selection. The other is a highly optimized dynamic site using Nuxt which is used as the store, with SEO good enough to often list it as one of the top results of various google searches. I'll drop the dev links in the comments if you are interested.
But I don't know how to go about it. I do have complete control over my code and have not signed any formal contract with them, but I feel bad about jeopardizing the company at this stage. Not to mention all that work will just go to waste as well.20 -
A dev found a bug I created where I set a SQL parameter name to @OrderID instead of the expected @Order. The standard is @OrderID, there is one stored proc where it's @Order.
Oops...I didn't catch it because the integration test didn't cover that area of the code. My mistake...I should have checked...I take complete responsibility for the screw up.
He let me know by email..
"When refactoring, from now on check the stored procedure parameters, there are a few that don't follow the standard."
I was like "from now on..."? ...wow....bold comment from someone responsible for code that doesn't check for nulls, doesn't log errors, and relies on exceptions for flow control. You wouldn't even have known about the error if I didn't modify your code to log the error (the try..except returned false)
I really wanted to reply ...
"Fixed. From now on, when you come across those easily found bugs, go head and fix it, write a test, and move on. Don't send a condescending email to me, my boss, your boss, all the DBAs, and the entire fracking order processing team. Thanks."
But..I thanked him for finding and letting me know...we're a team..blah blah blah..
Frack..people suck.1 -
How surprising is it when a person designs code in a very clear and impressive structure and just when you think about asking them for guidance, they reveal themselves to be complete turds?
I've been working with this person's "infra" code, at work. I've rewritten some classes to use their infra. I had a vague idea of how the classes work. I had no idea of how their code works. Expectedly, there were some issues but now only minor ones remain.
I asked them for a description of what I'm supposed to do for the few bugs I'm facing. They replied in such a condescending tone, it made me want to punch them through the screen.
Almost a month later, we're still going back and forth with emails. I've been swallowing it and responding calmly. I never got direct answers. Always deflections to irrelevant things or veiled insults. I took it because they did correct one silly error of mine that actually my code reviewer should've caught. (What's worse is that it got introduced by me just before my review and commit.)
But does that give them the right to insult me in front of the whole team including my project manager? I got a reply today from them with everyone of note in cc implying very clearly that I have not done any work. They highlighted a line from my code with some todo tag (that was not meant for them) to make their invalid point. A line that's unrelated to the bug I asked them about. This is after I proved them wrong when they insisted that I had done something wrong about a feature related to the bug.
If you don't understand what I asked for fucking ask me to ask again. But do not fucking try establish yourself on higher ground by pointing out irrelevant things in my code.
I was shocked and enraged that they'd do such a thing. I double checked everything like a mad man. Despite knowing that the fix has to come from them, I was instantly transported to the noob stage, grasping at straws. I wanted to send a really scathing reply right away but my manager asked me to wait.
My mind is now a see saw shifting between a panicked noob questioning every fucking thing I ever did in my nada life and a hungry enraged monster looking to maul that fucking shithead for burning me like that.1 -
I miss IRC violence every now and then. Nowadays the internet is just way too supportive and condescending. I mean, what has become of RTFMs :'(. We're ourselves spoiling the next-gen of idiotic programmers, re-filling the rant machinery.3
-
Imagine being the kind of officious prick who turns up to a bootcamp graduation evening and goes to each table in turn, condescending the graduate projects and telling them everything that they did wrong?
Imagine proceeding to try and 'break' one of the demonstration projects by 'injecting SQL into the url bar', and smashing the keyboard so fucking hard that the table collapses, beer spills over both demo laptops, and destroys them totally.
Imagine.1 -
I am really stressed rn. I have terrible Imposter's Syndrome coupled with this being my 2nd year as a professional (bootcamp grad) and an extreme lack of insight and support from my company. WFH has only exacerbated it. Im on a 2-ish person team handling some ancient legacy code with no one ever willing to just throw me a fucking bone. My supe is actually on my team and makes up the "ish" part and has always told me to ask questions but when I do he gets pissed and reminds me of all the people who are working and super busy and dont have time to stop what they're doing and help me. Its my first job in tech and I just need to know if this is a consistent thing across the board bc im ready to fucking jump ship. My anxiety levels are through the roof and when I go over our backlog I look at every card and ask myself how tf Im going to grt it done bc Ive never seen any of it before. Initially I thought i landed a great workplace with complete autonomy but now I just dont know. My other teammate has a habit of being condescending, whether he realizes it or not and therefore I just feel like im out here alone trying to figure all this shit out. This sprung from a card ive been working on for 2+ months but cant resolve, finally I just came to the conclusion it was above what im currently capable of and he told me he's "disappointed Im just throwing in the towel" even though ive asked for help from senior devs. Idk what to do, he even told me there'd be cards I may hit a wall on when I first started but this just feels shitty. Ive had other things going on to including surviving a fucking hurricane, having a friend murdered, and having my dad die all within a few weeks time. I am absolutely stretched to my emotional limit, but I dont know if Im overreacting. Anyway, I just needed to vent to people who could understand, thanks for reading.6
-
past time: Making jokes on programmer humor forums about the jokes being told on the humor forum.
fall out: Autists who don't get the joke of the joke and genuinely think they need to explain the original joke even though it is "obvious" it was a play on words.
struggle: Resisting explaining to them the joke on the joke. And if I break down and explain, trying not to be a condescending prick. Most of the time I don't respond.3 -
Not a coworker, but at my college there's this 40+ year old dude that's trying to Get Back In the Industry and he's the most dual Condescending/Incompetent person in the entire Computer Science department. I appreciate his wanting to stay relevant, but he stops lectures every few minutes to try and explain something (usually inaccurately) before the professor does, and loudly critizes things that don't matter, and likes to try and give impromptu speeches in the library and talk to people when they're working. I've never met someone so mediocre and self-centered in my life.
Also, he spends a lot of time trying to talk with some of the younger women in the class and it's super Creepy. So there's the tea on that.2 -
I need to vent or I'm going to fucking explode like a car filled with bombs in motherfucking Iraq...
A couple of months ago I inherited a project in development from our team leader who was the sole developer on it and he was the one who designed every single thing in it.
I was told the project is clean, follows design patterns, and over all the code is readable and easy.
Those were all fucking lies.
See throughout the period he was working on it, I saw some of the code as it was going through some pull requests. I remember asking the dev why he doesn't comment his code? His response was the most fucking condescending shit I've ever heard: "My code is self-documenting"...
Now that I have full control over the code base I realize that he over engineered the shit out of it. If you can think of a software design pattern, it is fucking there. I'm basically looking at what amounts to a personal space given to that dev to experiment with all kind of shit.
Shit is way too over engineered that I'm not only struggling to understand what the hell is going on or how the data flows from the database to the UI and in reverse, I'm now asked to finish the remaining part and release it in 8 weeks.
Everything is done in the most complicated way possible and with no benefits added at all.
Never in my career have I ever had to drag my sorry ass out of bed to work because I always woke up excited to go to work... well except for the last 2 weeks. This project is now taking a mental toll and is borderline driving me crazy.
Oh, did i tell you that since he was the only dev with no accountability whatsoever, we DO NOT EVEN KNOW WHAT IS LEFT TO BE IMPLEMENTED?
The Project Manager is clueless.. the tickets board is not a source of truth because tickets set to resolved or complete were actually not even close to complete. FUCK THIS SHIT.
For the last week I've been working on 1 single fucking task. JUST 1. The whole code base is a mine field. Everything is done in the most complicated way and it is impossible for me to do anything without either breaking shit ton of other features (Loosely coupled my ass) or getting into fights with all the fucking libraries he decided to use and abuse.
1 whole week and I can't even get the task done. Everyday I have to tell the project manager, face to face, that I'm still struggling with this or that. It's true, but i think the project manager now thinks i am incompetent or just lazy and making excuses.
Maybe I'm not smart enough to understand the what and why behind every decision he made with this code. But I'm sick to my stomach now thinking that I have to deal with this tomorrow again.
I don't know if I'll make the deadline. But I'm really worried that when this is released, I'll be the one maintaining that nightmare of a code base.
From now on, if i hear a fucking developer say their code is "self-documenting" I will shove my dick + a dragon dildo + an entire razor gaming keyboard up their ass while I shoot their fucking knees off.
oh... and there are just a couple of pages of documentation... AND THEY ARE NOT COMPLETE.2 -
I have a bit of a love/hate relationship with Brian Goetz. He's undoubtedly capable as an engineer, but he's also one of those 90's style neck beard jerks who is incapable of having a conversation with another human being and not being condescending AF.
That out of the way, this proposition and explanation is why I keep paying attention to him (well, maybe not entirely, he owns the direction of java, so yeah).
https://github.com/openjdk/...
It's reasonable, well thought out, and gives credit where it's due. While a bit non-committal, it speaks to what good has happened to java since it moved out from under the original manager (though the original owner was still far superior).
Here's hoping we see more proposals that parallel this direction.3 -
I've been working on the ecommerce website from hell for over a year now. I should have heard the alarm bells when the studio who were running the project took a month to pay my deposit but still expected me to start working, but I explained that I wouldn't start without some form of security and they were cool with it, so I carried on.
It started off as a simple build with simple products, no product variations etc and a few links on the designs which appeared to lead to external links, and checkout and cart pages were nowhere to be seen. It wasn't a big money job so I just build them in as plain and straightforward as I could, in line with how the rest of the site looked. They then changed their mind about how they wanted these to look, and added loads of functionality to the site throughout the build, so by the end of the line, the scope of work had completely changed. I also had loads of disagreements in terms of design and useability, as their designs straight-up weren't going to function otherwise, plus every round of changes meant that I had to prolong the job further and fit it around work for other clients.
Fastforward a few more months and I get sent a really angry email with some of the client's complaints, including one that raised an issue with the user journey, and the finger of blame was pointed at me. The user journey had been a part of the designs from the start, and this was never raised as an issue for A WHOLE YEAR. They then said that it had to go live on Monday (three days after they sent email with these huge new structural changes). I told them I could no longer work on the project but was happy to waive the rest of my fee (3/4 of the total fee, when I had essentially completed the site, minus 2 minor bugs), so they could find another developer in the limited time they had. At first they refused to hire another developer, claiming that it would be too expensive, which made no sense, as for a few minor fixes and out of scope additions he could get paid a wage that would have otherwise paid for the majority of the work I had done on the site. I stood my ground and finally they found someone, so I sent over all of the files and database to their new developer and asked him to give me a heads up when I could remove the staging site from my server. The next day, I received an email from the studio asking me to fix some bugs the developer was requesting I fix so he could carry on with the site. They were basically asking me to work more, for free, to enable him to walk off with the majority of the money and do less work. They also forwarded a suuuuuper shitty, condescending email from him, listing all the things he thought was wrong with the site (he even listed 'no favicon' although they'd never supplied a graphic for this). He also wrote a paragraph at the bottom EXPLAINING MY JOB TO ME and telling me:
I get the feeling you like to write Javascript, while being one of the easiest languages to learn, it can also be one of the hardest to master. While I applaud you for writing Vanilla JS, it looks like you have a general problem with structuring your application.
Not sure if I'm being oversensitive here but it felt so patronising, and i couldn't even go for an angry walk to get it out my system because of social distancing lol.
Let a girl quarantine in peace!!!!!!2 -
I deployed one of our staging websites to a free plan because the site is rarely used. Project Manager sends the stakeholders the new url. There will be a lot of 🤦♀️🤦♂️🤦 all around. Some of it’s my fault. A lot of it is just WTF.
Stakeholder: We still need the staging site because we don’t want to test in the live site…
PM: Okay. We didn’t say we were deleting the site. We are just moving it to a new and better hosting platform, so we’re letting you know the url has changed.
Stakeholder: This url is for the front facing page. How do I access the backend? [they mean the admin interface]
Me: The only thing that’s changed is the url for the staging website. So domain-A/account is now domain-B/account.
I thought that was a pretty straightforward way of explaining things, that even a non technical person would get it. They took the /account example as the literal login url.
Stakeholder: I forgot the password for our admin login and I submitted a password reset, but I realize I don’t know if I have access to the admin email. Or if it’s even a real email account.
WTF
I look back at the email chain and I realize that I gave the PM the wrong url.
Also, WTF x 2. How did this stakeholder not realize they were looking at the wrong website?? There are definitely noticeable style and content differences. And why would you have an admin login that uses a fake email??
Me: My apologies. I sent over the incorrect url. My instructions are mostly the same. All that’s changed is the domain.
Stakeholder’s assistant: [DMs me] How do we access the backend?
WTF…are they seriously playing this game and demanding I type out the url for them?! 🤬 I’m not playing this game and I just copy and paste the example that I already sent over.
They figure it out eventually. Apparently, they never used /account to login before They used /admin/index… but that would still bring them to /account, but with ?redirect=/admin/index appended to the url if they weren’t logged in. Again, WTF.
I know I made mistakes in this whole thing, but damn. I can’t even. I’m pretty sure this whole incident is fueling my boss’s push to stop supporting this particular website anymore so I can focus on sites that actually bring in revenue…and have stakeholders that aren’t looney and condescending like this.4 -
I love our industry but it’s filled with way too many tech grifters, fakes and waste men pretending to know what they’re doing. A lot of whom low key hate coding and the people that do it, wish they were as good and those people yet lack the self awareness and humility to see where they fall short and actually learn the technology.
Even if you see the industry as just a way to make some money, learn how to code and if you can’t do that then learn to appreciate the process. Stop talking as if you know what you are doing while embarrassing yourself and coming off as a dunce and condescending to those that do.5 -
Reading through one of my posts I’ve realized how much ego programmers can actually have. Guys, some of you have already mastered or grasped more than just the foundations of the industry standard languages, as well as developed a very solid intuition behind some design patterns and a solid understanding of some frameworks and libraries, say NumPy, say React... we get it.
You don’t have to be such condescending assholes and be offended by some of the jokes we, programming beginners, make to release stress or just to have fun.
You already have some amazing developer and engineering skills. Do not ruin it with such a detrimental attitude; I make this post because I myself have made this mistake, and I still do to this day. But if what I’ve felt reading your comments is what non-programming people feel when around me, I wouldn’t be surprised if I found that some people hated me or just wanted to kill me.
I don’t know if this will get downvot’d or if more people think like this. But I needed to share this, even just as a reflection of my very own attitude.
Thank you for your time,
D.6 -
After a code review where I identified an odd way a request was being generated, I suggested to the developer to utilize the Strategy pattern.
Knowing that the Strategy pattern probably wouldn't make sense in the current context, I told him I would put an example together by the end of the day.
I throw something together, sent it to him.
Go to the restroom, come back and 'Bob' says..
Bob:"There is my hero. Justin said you saved the world again. What was it this time? World hunger? Global warming? Ha ha ha."
Frack off you condescending kiss ass. Why don't you take 5 minutes to listen and understand the problem Justin was having instead of making fun of him?
Yea, I heard you this morning laughing at his code, monday-morning quarterbacking a solution in which you have no idea whats going on.
Heard your days are numbers anyway. Good riddance.1 -
Is it a good idea to hack the website of my previous condescending and irrational boss? and do social media attacks on their online pages as well?9
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tldr: my classmates suck and I hate them
We study cs in school, and my classmates are super dumb.
Here is an example from today:
The task: build an http server in python, using sockets.
My classmates: writes everything in the main function, uses try-expect for everything and every error possible, nothing works, nothing worked after a week.
Me: properly separated to different functions, used goddam regrx to get data from requests, used asyncio to make sure it can handle multiple requests at the same time, everything worked after 2 hours.
But, and here is the problem, after I finish they ask me a bunch of dumb, 'Just Google it dude' questions and they call me condescending because I get mad after the second hour of teaching them the same thing.
Once they told me:"you think you are a better programmer then us" and I just want to say this out loud: I AM A BETTER PROGRAMMER THEN THEM, THEY ARE THE PERFECT EXAMPLE OF HOW YOU SHOULDN'T DO ANYTHING AND I HATE THEM.
That's it, I'm done. I feel much better now.
PS: it's okay to suck at programming, but please stop thinking that everyone who's better than you is condescending.4 -
Believe it or not, I actually had a great day of development today and don't feel the need to rant about anything!
It was one of those rare days when everything went well, and instead of running into road blocks, you actually learn about things that open new doorways, and the one thing I did struggle with received an answer on Stack Overflow within minutes that was both exactly what I was hoping for and as a bonus, not even condescending.
Dang, dev doesn't get much better than this! ☺️ -
Nothing worse that watching a tech talk where the presenter is accidentally condescending.
It's definitely a "know your audience" situation, but it's cringe worthy when explaining a really valuable topic. -
New to databases - How is it that Oracle has been around for so long, yet have terrible documentation? Their support forums consists of condescending developers who never actually answer the questions and the forums’ format is just so bad.10
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I live in Asia, where Pinkerton Syndrome is rampant amongst the professional workforce.
I've been approached by local recruiters who love tossing the company's country of origin (usually a developed nation from the European continent) in the first sentence of an email, and beseech me to call them back ASAP, or lose the opportunity of a lifetime.
I also get condescending emails from Caucasian 'CEO/Director' (no offence meant, I know the entire demographic is never represented by sub-samples) looking to pay below average rates.
Is getting difficult to be civil with these morons.5 -
If there's something I fucking hate with all my goddamned soul is when you post something online and people get in their fucking high horse and judge you or tell you what to do
Like I understand if you're talking shit about people in the same community, then if someone tells you you're an idiot, I get it.
But if you're ranting about someone off site, then why judge this person? What's the damage being caused to you or the site?
For example, let's say I rant about my wife and the things that annoy me about her, and I use some colorful language to get it off my chest.
There's always one motherfucker, one stupid piece of shit that says something out of line.
In general it's one of these things:
* "wow, you need to calm down, you clearly treat her like shit, she is better than you*
YOU IGNORANT PIECE OF DOGSHIT. DO YOU HAVE CAMERAS IN MY HOUSE AS TO ASSUME THAT I TALK TO HER IN THE SAME MANNER AS I DID IN THIS POST?
YOU GULLIBLE SHIT EATER.
OF FUCKING COURSE I DON'T TALK TO HER LIKE THIS. I'M NOT AN ASSHOLE OR A MONSTER. I AM JUST R-A-N-T-I-N-G.
AND I RANT IN THIS MANNER SO AS TO GET IT OFF MY CHEST AND NOT FIGHT WITH HER. AND IT TENDS TO WORK. DOES IT REALLY NEED TO BE EXPLAINED?
Jaysus fucking christ. These people actually have the imagination of a fish, they can't fucking connect the dots.
Judging someone online is an egotistical thing. People like to judge others because of that morality high. It's the snack of the morally lazy.
Repeat with me: "I am flawed too, I have problems too. I should never judge others easily, let alone without full fucking context".
* "op, you should do <terrible advice>"
these ones are better, because they are trying to help, but still annoying as fuck.
they come in two forms:
old smug and condescending washed up idiots who overrate their life lessons and think they are applicable to every person A PRIORI.
yeah, fuck case by case analysis, these dinosaurs think they're the wise elders of the village.
Age does not immediately mean your advices are valid, your advices are valid on the sole merit of being valid by themselves.
I don't give 2 fucks if you're 60 or 120. If your advices are bullshit, please spare me the idiocy and the lack of case analysis.
I had old people tell me "trust me kid, happy wife, happy life" wtf is that shit? MY WIFE IS NOT YOUR WIFE.
YOU DON'T KNOW MY WIFE. MY WIFE IS ACTUALLY COOL, BUT SHE COULD BE AN ACTUAL PSYCHO AND I COULD BE OMITTING THAT FROM MY POST.
THEREFORE, HAPPY WIFE HAPPY LIFE IS A TERRIBLE THING TO SAY.
JUST STFU.
This reminds of that disgusting reddit post where a father asked advice on /r/relationships about her wife, and people told him "dude, duh, divorce her".
Guess what, she ends up murdering both of her children.
You would think such post would serve a lesson as to be careful giving advice online. But no, people think they're fucking dr phil or something with EXTREMELY LITTLE case knowledge.
People need to talk a bit less and listen a whole lot more.
You want to know how to help a person who is expressing problems?
You want to know how to be REALLY conpassionate?
Just listen. You can give minimal advice, but listening is the most important, with some occasional "i feel you man".
Everytime a journalist asks a suicide disuader what do they do, they always say the same " i just listen to their problems".
ITS NOT FUCKING ROCKET SCIENCE FOLKS. YOU WANT TO KNOW HOW TO BE A GOOD PERSON? CLOSE THE MOUTH AND TAKE THE WAX OUTTA YA EARS.
There's also the younger ones who think they can help when they don't even have no experience at all.
This is being naive, but I Iike that more than the smugness of old people.12 -
Had my dev job described as a "computer, desk job" in a condescending tone yesterday by a guy trying to convince me to join his pyramid scheme....
// TODO: come up with awesome rant about this so I can look badassundefined todo come up with better tags todo documentation comments shit okay not sure how to tag this shit2 -
Anyone else notice that there is a decent set of super dickbag senior devs that help nothing and use every meeting as a soapbox session? Dafuq? Why be so condescending and rude... For the purpose of feeling intelligent? Us lowly Dev I's don't have any say in the current processes. Fuck off douchewalls.2
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This is a question and a rant about my frustrations with an API description. First take a look at this usage information for a library I have been playing with:
https://github.com/avaneev/avir/...
Now my first question: Is it clear as to you what the formats are for the InBuf and OutBuf parameters are?
Now, read his response to people (including me) struggling with determining the format of the buffers for this resize function:
https://github.com/avaneev/avir/...
Does the guy come across as condescending as hell? Am I reading into this? It is like the guy takes every opportunity to find fault with people not understanding the details he didn't put in his API description. I would find it difficult to have to work with someone like this.
The irony about this is the description of his code makes me think it is going to magically create this wonderfully rescaled image preserving details. The result is that a standard bilinear filtering scaling function looks practically the same. I saw no real perceptible improvements of his code over the scaler I tested against. When I adjusted parameters using presets he provided it didn't improve the results and added artifacts I could not accept. His scaler is also at least a magnitude slower than the bilinear version. So the code is pretty much a non-starter for my current project.
Ah well, I appreciate him posting the code and making it a very permissive license. That part is really cool.16 -
Just sent a series of design visuals for the client to look at for his new website, expecting some feedback. A few hours later he sends an email saying, "my main competitor" with a web link and nothing else. What the fuck am i supposed to do with that? Id already studied all his competitors prior to commencing the design visuals, how am i supposed to respond without being condescending?3
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1) Having a complex and inaccessible skill trade entitles me to be a condescending elitist.
2) Because I usually choose to waive that privilege and be a nice team player instead I am almost universally appreciated.
3) I get free coffee every day.
3b) No one teases me about my fancy mechanical keyboard.3 -
My manager asks, in Slack, if we can change the auto-tagger to update the patch instead of the minor version. I respond by saying, "Yes, it's in the Jenkisfile. Really we should switch to just <major.minor> and drop patch."
My manager asks why and I go on to say the last number is useless (unless you ship software externally and need to hotfix or security patch a minor release; internally they serve little purpose).
At my last job we dropped three numbers for two, and most other teams here only use two numbers.
He sends a link to the semantic versioning website.
The next day one of the other developers sends it to me in a private chat as a joke. 😂😅 I'm glad I'm not the only one who thinks our manager shouldn't be a manager. -
No proper normalization and database structure practices seems to continue to be the bane of my fucking existence at work.
One would think that it would be the quirks carried through by the language stacks in question, those are fucking absolutely ridiculously horrible by the way, y'all think you've seen bad Javascript and PHP? these would make you cry, laugh, wonder in amazement and then fucking pity me and eventually buy me a beer NO JOKE.
Y'all think you have seen some obscenely unoptimized SQL code? think of the worst fucking possible output from the shitty-est most error prone boundary checking inefficient ORM out there and multiply it by 10k. Then refer to my other point, and do the same thing for me which culminates in alcoholic consumption.
Worst thing? the developer that wrote most of this is a college level TEACHER rn....i've met the smug piece of shit, he acted severely condescending to everyone around him and I just smiled because I know how much of a piece of shit he is.
The other dude in question (it was two of them that I am talking about) left for another city and currently holds a senior developer position....i-fucking-magine that.
Fuck I hate these mfkers and I really wish they gave me a chance to fucking blow up on them.2 -
The documentation of scala akka http may be just gibberish as far as I am concerned. You would think that hooking into the marshalling process (aka de/serialization) would be straight forward, I've dealt with similar problems before and solved it.
I have an object, it should be transformed into a Json and vice versa. Should be easy as pie.
Not with scala and akka-http. The docs tell you how to achieve something in dozen different ways yet lack a complete example. My first custom marshaller I created in a "marshall" package in my! namespace, but it was breaking scala compilation due to some black magic.
It's not clear how when and why marshallers are added, they just somehow are. Why do I have to deal with entity marshallers vs response marshallers. I just want each instance of a certain type to be transformed into a specific Json presentation.
Asking on stackoverflow also only yields in incomplete hints of "just do boargh" presupposing certain knowledge while sounding borderline condescending.
Currently, I just want to burn the project and rebuild it with fucking PHP. Flame all you want, at least I would get things done and the JMS serializer library has decent documentation and it works in an expected way.
Akka-http, combined with Scala, looks from my current rage-driven perspective like a solution worse than the problem. -
The customer was really persistant that we should not use ANY locks when reading from SQL server, not even Sch-S locks, because "noone else is using locks".
After two days of trying to explain to them the concept of "Dirty Reads" and the practical imposibility to avoid Sch-S locks, they finally gave up.
The best part was when they asked in a quite condescending way "this is funny, why do you think that nolocks causes dirty reads?" and I sent them a link to the MSDN page about nolock that cleary states "Specifies that dirty reads are allowed.". -
Put the meeting agenda in the meeting invite: after a few meetings of you referring to those notes in a condescending manner, people will get the hint that you want them to familiarize themselves with the agenda before the meeting. It also gives you a nice reference point if you ever get off topic.
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opus > gpt
spent days trying to get info out of gpt and I think it made me question my own sanity. my brain is so tired and mangled by the whole experience
tried opus and it can remember a conversation and doesn't gaslight you all the time. goddamn
and it writes code that you can actually read
and it will actually answer questions instead of equivocating like a condescending dick10 -
Developer: “Fix this”
Developer: “You should test your code”
Developer: “You should rigorously test your code before pushing it to qa”
Intern: “it was working on my local machine ( shared my screen and showed him)”
Developer: “Do you test your code before deploying to qa?”
I’m fucking frustrated working 8-10 hours a day and listening to this condescending shit after making one mistake.
Now I’ve asked other developers and they think I was rude so tomorrow I have a 1:1 with my manager .
I’m just counting my days now.8 -
So we are supposed to go live with the website on thursday and i was just told we need to make layouts again to the website. I have changed the layout and design for the site 4 times already. Fuck the self righteous client for being condescending and my non technical project manager for always thinking the client is right!3
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We have this guy at our office that is constantly sending mails complaining about our code. About 10 min. after a commit he's either complaining or come with some condescending "ok" comment.
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Like this if you've encountered at least one condescending guy on stackoverflow.
Each upvote is a wish his laptop will get stamped on by biggy. -
Why am I feeling that QA always have some attitude?
I observe this for quite sometime now that they can’t communicate! They are mean , sarcastic and passive aggressive. Couldn’t they just have explain the bug and why needed to be fixed.
Why there’s a need of condescending people? Couldn’t people just FUCKING COMMUNICATE?!11 -
I have planned how to automate everything in my life but don't have the money to do it, I count from 0, if I ever need to count in my fingers for whatever reason, I do it binary, I find tv hacking and programming very stupid and condescending most of the time, and I'm somehow even more of a cynical asshole according to my friends, but that last part might just be from leaving high school
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The following piece of advice will be for those aspiring for an IT service desk position:
When companies are looking to hire service desk agents, they're primarily looking for socially skilled people with strong communicative skills, rather than primarily technically skilled people. When I first joined the IT world, I went on different interviews for that position and across all of them there was one truth: all the interviewers were eyeballs-focused on my social and communication skills and a mere thin layer of technical skills was required (depending on how technical the service desk). In fact, I immediately got aggressively dismissed twice for two of those when I filled in a Myers-Briggs personality test according to my Sheldon-type personality (selfish, condescending etc). Conversely, when I applied for a new position and I faked that test into answering everything focused positively on the social aspect, I was an immediate top candidate.
Here's a definition from the ITIL Foundation course, chapter Service Management: Because of how lateral the function of the service desk has become today (not only used to solve technical issues, but also company-wide issues), the most important and valued skills when hiring a service desk agent are fully focused on empathy and soft skills and none of those are technical skills. This is because the service desk has people that are the front window of your company and thus you can't make social mistakes as to protect your company's reputation. That risk has to be minimized and you need the ideal people. The people who in fact solve the technical problems are behind a back-office and they are contacted by the service desk agents.
In the beginning, when I did my first service desk job, I also thought: "Oh, I'm going to have to convince them I'm this technical wizard". In the end I got hired for being able to explain technology in human language and because in the interview I successfully communicated and explained ideas to both the team manager and the CEO, not because I knew what goes on inside a computer. This is a very important distinction.
My friends have also been in service desk positions and ironically they were the most successful when they were empathetic slimeballs (saying: "of course, anything for you" while not meaning it, constantly making jokes), rather than people with integrity (those got fired for telling the customer they were wrong while being unfriendly).
I hope this helps.8