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I'm happy the announce the official devRant bug/feature suggestion tracker, now on GitHub!
It just went live, and you can find it here: https://github.com/devRant/devRant
Going forward, please use that issue tracker for all bug reports and feature suggestions. We decided to move bugs/features reports to GitHub because we've had a lot of people tell us they'd prefer that method since it makes tracking issues easier, and we also think it will improve searchability and maintainability of current bugs and feature suggestions.
Since we're starting from scratch with it, if there's a bug/feature that you're interested in submitting, and it's not already there, then please go ahead and add it! Even if it's been suggested before in a rant, we want to get them in the GitHub issue tracker, so please add it there too.
Feel free to let me know if you have any questions, and we hope this new method makes it easier to see what bugs we're working on fixing and makes it easier to see and discuss possible new features!47
I can't fucking believe it. 2 months ago I wrote patch to implement ability for user to change volume steps in GNOME.
Like how many steps there will be.
Didn't think it would get merged.
I just got mail that it got merged and will be included in GNOME 3.36. The bug reports for this go back as far as 7 years.
And I fixed it and added the feature under 2 hours.
Well this sure as hell is one way to make my day amazing.19
Maybe I could get better bug reports from clients if I made them use this.
I wonder if it has Jira integration.5
1. Humans perform best if they have ownership over a slice of responsibility. Find roles and positions within the company which give you energy. Being "just another intern/junior" is unacceptable, you must strive to be head of photography, chief of data security, master of updating packages, whatever makes you want to jump out of bed in the morning. Management has only one metric to perform on, only one right to exist: Coaching people to find their optimal role. Productivity and growth will inevitably emerge if you do what you love. — Boss at current company
2. Don't jump to the newest technology just because it's popular or shiny. Don't cling to old technology just because it's proven. — Team lead at the Arianespace contractor I worked for.
4. "Developing a product you wouldn't like to use as an end user, is unsustainable. You can try to convince yourself and others that cancer is great for weight loss, but you're still gonna die if you don't try to cure it. You can keep ignoring the disease here to fill your wallet for a while, but it's worse for your health than smoking a pack of cigs a day." — my team supervisor, heavy smoker, and possibly the only sane person at Microsoft.
5. Never trust documentation, never trust comments, never trust untested code, never trust tests, never trust commit messages, never trust bug reports, never trust numbered lists or graphs without clearly labeled axes. You never know what is missing from them, what was redacted away. — Coworker at current company.9
Me, doing QA
PM: "stop submitting bug reports about screen size, we're only supporting one resolution for now"
Me: *What do you mean you're only supporting one resolution it's a website and it breaks on screens <1400 px tall*
"okay, what resolution?"
PM: "No one knows"
At my previous job, the person in charge of the Phabricator server didn't have a backup system in place. I yelled at him until he implemented one.
He had the server perform backups to the same drive. I yelled at him again, to no avail.
Well, after awhile the hard drive started failing, and it would only boot intermittently. After a lot of effort, he was able to salvage part of the backup data, but no more, meaning we lost a lot of bug reports and feedback, and developer tickets. We were able recover all of the older lost tickets from a previous server, so overall the loss was pretty small.
But I think he learned his lesson.
He definitely learned to listen.6
My boss is still forcing us to support IE11. Recently, we started having even more bugs with one of our vendors on IE. We filed bug reports with the vendor to fix it, and they came back with "no. Why would we fix anything for IE11? Not even Microsoft is fixing anything for IE11." Boss's answer: well, let's make a separate component for IE11. Probably using flash and/or silverlight. We asked about redirecting IE traffic to Edge, he said that's "the nuclear option." So, doing the thing that Microsoft suggests, that involves not much work at all is "the nuclear option"; ignoring industry standards and recommendations, introducing well known security vulnerabilities, losing money, and trying to circumvent the vendor that serves out our major product, however, is totally reasonable. Our IE traffic is less than 3% of our users at this point.27
My first testing job in the industry. Quite the rollercoaster.
I had found this neat little online service with a community. I signed up an account and participated. I sent in a lot of bug reports. One of the community supervisors sent me a message that most things in FogBugz had my username all over it.
After a year, I got cocky and decided to try SQL injection. In a production environment. What can I say. I was young, not bright, and overly curious. Never malicious, never damaged data or exposed sensitive data or bork services.
I reported it.
Not long after, I got phone calls. I was pretty sure I was getting charged with something.
I was offered a job.
Three months into the job, they asked if I wanted to do Python and work with the automators. I said I don't know what that is but sure.
They hired me a private instructor for a week to learn the basics, then flew me to the other side of the world for two weeks to work directly with the automation team to learn how they do it.
It was a pretty exciting era in my life and my dream job.5
Fucking URLs, people.
They're not hard.
If you're going to give me a bug report, TELL ME THE GODDAMN URL.
If, after yelling at you several times for not providing the url, you instead just fucking GUESS at the url, YOU'RE A GODDAMN BLITHERING IDIOT AND YOU'RE WASTING MY GODDAMN TIME.
ALT+D, CTRL+C or CMD+L, CMD+C
SO HARD. ASDFASDJGHLKASDHFLJKSGDFSKDF6
So we got this bug report today. This guy's my hero. If more people wrote bug reports like this, they would see faster results.5
When a client reports a css bug in IE11 or Edge, I seriously doubt his/her sanity. For fucks sake it's 2018, please let IE go...7
So… I released v2.0.0 of devRant UWP a few weeks ago.
Then I got a lot of reports of problems on Windows 10 Mobile and older (than 1809) versions of Windows 10 on Desktop.
I decided to resubmit v2.0.0-beta16 to the store, and try to find the issue in the update… I didn't find it.
The code seems the same as the working version (at least the part I try to test is 100% equal).
So it seems I fucked up the vs project.
This means that to find the issue I can spend weeks to search it over and over inside the latest project (using shitty emulators of older Windows 10 builds to debug it), or I could just restore it to the old v2.0.0-beta16 (released in august) and implement again every single new feature and fix (something like 5 new features, dozens of improvements, changes and bug fixes).
In any case, this will require a lot of time (which I don't have at this moment).
I'm really sorry for this inconvenience, I know some of you use my client daily (~3.000 users I guess), I'm really glad someone likes it, and thanks a lot for the awesome reviews and feedback, but stable v2 (v2.1.0 at this point) will be available not earlier than in February.
Probably some of you have already download v2.0.0 while it was available in the store, and maybe it works on your device (please let me know in the comments below if you did, how is it going, and also if you like the new features and improvements).
After this epic fail, and more than 1 year (way too much) of v2 public beta, I want to throw the current project in the trash, and start it from scratch.
Which means I will start to work on v3 as soon as you will see v2.1.0 in the store, making it faster, lighter and with better support for the latest Windows 10 (Fluent Design and not) features, dropping the support for the very old UWP API.
Thanks for your attention.
Have a good day (or night)!5
I hunt a bug for hours. Nothing works. It's getting late. I want to go to bed, but I cannot leave it in an destroyed state like this. The whole application is a mess. Finally, I understand what's happening. Finally I find the issue. I correct the bug. Proudly I commit my fix. Git reports: +1 insertion, -1 deletion.1
You know when somebody complains about a bug in your software at a meeting to everybody, you go to their office, find out that the bug is actually an user problem, and then on the next meeting, when asked about the bug the person reports "we fixed it" and you correct them, explaining in detail how there was nothing to fix because the problem was completely user driven?
I love these moments2
Freelance project I was working on was deployed. Without my knowledge. At 11pm. Their in-house "tech guy" thought that the preview build i gave them was good enough for deployment. Massive bug, broke their api endpoints.
Got a call at 2 in the morning,asking for a fix. I told them how it was their fault and the App they deployed had TESTING written right on the main screen.
They promised additional payment to get me to fix it asap.
Went through the commit history (thank goodness their tech guy knew git, fuck him for committing on production though) and the crash reports.
Removed three lines. All became right with the world again. 😎2
Most ignorant ask from a PM or client?
Migrated to SharePoint 2016 which included Reporting Services, and trying to fix a bug in the reporting services scheduler, I created a report (aka, copied an existing one) 'A Klingon Walks Into a Bar', so it would first in the list and distinct enough so the QA testers would (hopefully) leave it alone.
The PM for the project calls me.
PM: "What is this Klingon report? It looks like a copy of the daily inventory report"
Me: "It is. The reporting service job keeps crashing on certain reports that have daily execution schedules."
PM: "I need you to delete it"
Me: "What? Why? The report is on the dev sharepoint site. I named the report so it was unique and be at the top of the list so I can find it easily."
PM: "The name doesn't conform to our standards and it's confusing the testers."
Me: "The testers? You mean Dan, you, and Heather?"
PM: "Yes, smartass. Can you name the report something like daily inventory report 2, or something else?"
Me: "I could, but since this is in development, no. You've already proofed out the upgrade. You're waiting on me to fix this sharepoint bug. Why do you care what I do on this server? It's going away after the upgrade."
PM: "Yea, about that. We like having the server. It gives us a place to test reports. Would really appreciate it if you would rename or delete that report."
Me: "A test sharepoint reporting services server out of scope, so no, we're not keeping it."
PM: "Having a server just for us would be nice."
Me: "$10,000 nice? We're kinda fudging on the licensing now. If we're keeping it, we will be required to be in compliance. That's a server license, sharepoint license, sql server license, and the dedicated hardware. We talked about that, remember?"
PM: "Why is keeping that report so important to you? I don't want to explain to a VP what a Klingon is."
Me: "I'm not keeping the report or moving it to production. When I figure out the problem, I'll delete the report. OK?"
PM: "I would prefer you delete the report before a VP sees it."
Me: "Why would a VP be looking? They probably have better things to do."
PM: "Jeff wants to see our progress, I'll have to him the site, and he'll see the report."
Me: "OK? You tell Jeff it's a report I'm working on, I'll explain what a Klingon is, Jeff will call me a nerd, and we all move on."
PM: "I'm not comfortable with this upgrade."
Me: "What does that mean?"
PM: "I asked for something simple and I can't be responsible for the consequences. I'll be documenting this situation as a 'no-go' for deployment"
I figured out the bug, deleted the 'Klingon' report, and the PM couldn't do anything to delay the deployment.4
So this one made me create an account on here...
At work, there's a feature of our application that allows the user to design something (keeping it vague on purpose) and to request a 3D render of their creation.
Working with dynamically positioned objects, textures and such, errors are bound to happen. That's why we implemented a bug report feature.
We have a small team tasked with monitoring the bug reports and taking action upon it, either by fixing a 3D scene, or raising the issue to the dev team.
The other day, a member of that team told me (since I'm part of the dev team) he had received a complain that the image a user received was empty. Strange, we didn't update the code in a while.
So I check the server, all the docker containers are running fine, the code is fine, no errors anywhere.
Then, as I'm scratching my head, that guy comes back to me and says "I don't know if it can help you, but it's been doing it for a week and a half now".
"And we're only hearing about it now?!", I replied.
"Well, I have bug reports going back to the 15th, but we haven't been checking the reports for a while now since everything was fine", he says as if it was actually a normal thing to say.
"How can you know everything is fine if you're not looking at the thing that says if there's an issue?!", I replied with a face filled with despair.
"Well we didn't receive any new reports in a while, so we just stopped looking. And now the report tool window is actually closed on my machine", he says with a smile and a little laugh in his tone.
In the end, I got to fix the server issue quite easily. But still, the feature wasn't working for 1.5 weeks and more that 330 images weren't sent properly...
So yeah, Doctor, the patient's heart is beating again! Let's unplug the monitor, it should be fine.
Welcome to my little piece of hell :)7
Oh man. I have been waiting for this one. Gather round lil' chil'rens it's story time.
So. I was looking for a new project because my old one was wrapping up and that's what my company does. So I was offered some simulation type stuff. I was like "sure why not, I want to make a computer pretend it isn't a computer no more." Side note I should not be a psychiatrist.
So, prior to coming on to this job I felt stifled by my old job's process. This job was a smaller team so I thought the process would be a little smoother. But it turned out they had NO process. Like they had a bug tracking system and they held the meeting to add things to the system, but that was just fucking lip service to a process.
First of all, they used the local disk on the test box as their version control. and had no real scheme as to how they organized it. We had a CM tool but gods forbid they ever fucking use it. I would be handed problem reports and interface change requests, write a bug to track it, go into the code and about 75% of the time or more it had already been worked. However, there was no record of it being worked and I would have to fucking hunt that shit down in a terribly shitty baseline (standardize your gods damned indentation for fuck's sake) and half the time only found out it was done because when I finally located the piece of code that needed changing, the work was already done.
Then, on top of all that, they ask me what time I want to come in. I said 10am, they said okay. One day I roll in at 10 and my boss is mad. Because I missed a meeting. That was at 9. That I wasn't told about. He says I can keep coming in at 10am though (I asked and volunteered to help get him up to speed on the things I was working he said it wasn't necessary) so I did, but every time I missed a 9am meeting he would get pissed. I'm like PICK ONE!!! They move the meeting to 9:30am (which is not 10am).
This shit starts affecting my health negatively. Stress is apt to do that. It triggered an anxiety relapse that pushed me back in to therapy for the first time in 7 years. On top of that the air quality in the office is so bad that I am getting back to back sinus infections and I get put on heavy antibiotics that tear up my stomach along with the stress and new meds tearing up my stomach. So one day as I am laid out in pain, I call out sick. Two days in a row. (Such a heinous crime right.) Well I missed a test event, that I wasn't even the primary or secondary on.
So fast forward to the most pissed off I have ever been. I get called in to a meeting with my boss's boss. As it turns out, my coworkers are not satisfied by the work that I'm doing (funny because I thought I was doing pretty good given that my only direction was fix the interface change reports and problem reports. And there was no priority assigned to any of them).
And rather than tell me any of this, they go behind my back to the boss and boss's boss. They tell me I need to communicate (which I did) and ask for help when I need it (I never did). That I missed an important event (that I played no part in and gods forbid I be sick) and that it seemed like I didn't want to be there (I didn't but who WANTS to work a corporate job).
They put me on a performance improvement plan and I jumped to another project. I am much happier now. Old coworkers won't even say hi, not even those I was friendly with, but fuck them anyway.5
So I wanted to update my visual studio. Turns out I cant because WPF (Apparently the Installers uses it) has a problem with broken fonts.
Okay. No problem I thought. I uninstalled all 720 fonts and re-registered them, filtering out the 3 broken ones. Checked the time-stamp as suggested. Everything fine. Had to reboot. (Of curse.)
Rechecked the fonts, reports as okay. Tried to start the installer BUT THIS FUCKING PIECE OF SHIT SOFTWARE CRASHES ON ME AGAIN WITH THE SAME FOCKING ERROR. IT DOESN'T EVENT WANT TO FUCKING TELL ME WHICH FUCKING FONT IS THE PROBLEM. I CHECKED EVERYYYY SINGLE FUCKING FONT. NOT THAT THERE IS NO FUCKING WAY TO FUCKING CATCH A FUCKING FUCKER EXCEPTION IN THIS FUCKING WORLD. I mean seriously. Why would you crash on a font THAT YOU DON'T EVEN USE IN YOUR FUCKING FUCK PROGRAMM TO INSTALL YOUR FUCKING PICE OF SHIT SOFTWARE.
But, IT GETS WORSE. TURNS OUT MICKY FUCKING SOFT KNOWS ABOUT THIS FUCKING BUG SINCE TWO-FUCKING-THOUSAND-FOURTEEN.
And they didn't fixed it. Nooooooooo. THEY FUCKING WROTE A FUCKING WORKAROUND THAT DOES NOT FUCKING WORKKKKKK AND KEEP PUTTING THIS FUCKING BUG IN EVERY FUCKING INSTALLER SINCE THEN.
Can you tell I'm pissed? YES? GOOOOOOD. BECAUSE I FUCKING AM.
MICKYSOFT CAN GO AND SUCK A FUCKING APPROPRIATE THING TO SUCK IN THIS FUCKING SITUATION.
THE BEST? THEY EVEN FUCKING DARE TO ASK ABOUT MY FUCKING FEEDBACK. YOU KNOW WHAT? YOU GET MY FUCKING FEEDBACK. TOGETHER WITH A FUCKING BAG FULL OF FUCKING SHIT TO YOUR FUCKING HQ
CAN I HAVE A FUCKING STRESSBALL NOW
When i worked for a large, international bank (whose name rhymes with shitty), I always had to use the following formula to estimate projects.
1. Take estimate of actual work
2. Multiply by 2 to cover project manager status reports
3. Multiply by 4 to cover time spent in useless meetings.
4. Multiply by 2 to cover user support and bug fix tasks.
5. Multiply by 2 to cover my team lead tasks.
6. Multiply by 3 to cover useless paperwork and obtaining idiotic necessary approvals to do anything
7. Finally, multiply by 3.14159 to cover all the other stupid shit that the idiots that run that company come up with.
It's only a slight exaggeration. Tasks that required less than a day of actual coding would routinely require two weeks to accomplish and get implemented.6
Sorry for the post spam.....
But i had to
devBanner Frontend finally available!
(and it is beautiful as fuck, i used no css, cutting edge tech)
We are looking for a frontend dev and a designer, if interested, join here
Want to contribute to our project?
bug reports here too13
Shit Developers say:
Fuck you Jasmine and your camelCase
I’ve been wrestling cucumbers all day
Oh no all the cucumbers are broken
In a fit of refactoring madness I have gone and changed a lot
Did you seriously just give ME nil?... No!
If the shit sticks, then we put nice paint on it
Fucking red dot motherfucker (Ben and his failing specs)
You know what we don’t do often..kill each others builds. Kill them and reschedule for later. Mwahaha ha ha.
This build is going to be so rad...(5mins later)...Ok this is not going to pass..I can feel it in my waters!
Can i do that in a digital way or do i have to move my meaty body downstairs to find him?
All the donkeys have be out the gate by sundown
God, imagine if you could patent mathematical solutions
actually, I wouldn't be surprised if you can in the states "no, you can't use a laplace transform, you haven't got the rights, you have to use a less accurate transform on your matrices"
ooooo a boolean that's phrased in the negative, my favourite for code review destruction!
Fuck the police i'll call the object here
Web RTC - its super easy, all you have to do is..probably some hard stuff
I want to go to that conference so I can start arguments with dickheads about semicolons. Just for fun.
This this is not the same as that this.
Can’t come to work I can’t find any clothes. It’s best for everyone if I just don’t come in. ...2 hours later... Yeah my clothes were just in the other room and i couldn’t be fucked moving
(OH about bad bug reports) - you know when they are all like oh joogly joogly doesn’t doodle doodle and it should wobbly doodle you know? and im all like fuck i don’t know any of that shit you are talking about.
Him: "I don’t like it, it’s against REST convention its so 2006 that my eyes are bleeding. As a privileged white male i feel entitled to complain about this." Me: "you. were. eleven in 2006
Source: Kellective Github6
that moment when the client reports a bug on the website, and you ask if they cleared the cache, but you fix the bug in the meantime...6
I am beginning to hate the relationship between email and my clients. I never thought it would come to the point where email is the worst communication platform I've ever used because some of my clients simply don't know how to use it properly.
I have one client who never uses the subject header in his emails. This makes conversational threads very difficult to follow, and I can't just scan the inbox I have for him. I have to actually do searches on my emails just to find recent conversations.
For some reason nobody knows how to start a new email thread. I have multiple clients that will just take the last email that I sent them, regardless of what it's about, and start a new conversation completely unrelated to the other email by hitting"reply". I end up with email threads that are 60 to 100 emails long and contain many different subjects, which again makes it hard to find anything. Never mind that they've usually put two or three important attachments, or username password combinations, or other valuable information in there amongst all the noise.
Worst of all, I have a few clients and co-workers who insist on starting a new email thread whenever anything about a particular issue comes up. This means that just today I have five separate email threads about the same goddamn issue from the same damn person. Am I supposed to respond to each thread with the same damned information? One of these people is supposed to be both a media consultant and an SEO expert and really should know better. Also, if you do actually send me an email with a subject like "the robot.txt error", please don't give me one sentence about that and five paragraphs about what color you'd like the background to be. That's ridiculous. How the hell am I supposed to find that later? Especially since we already discussed this in the other email that sitting in my inbox.
I swear I am setting up a bug tracking system simply so that my clients can log in and leave me bug reports, and feature requests, and will stop filling up my poor email boxes with what amounts to piles and piles threads that I have to sort through.
For a person who suffers with a form of ADD this is extremely frustrating. Why is it so difficult for my colleagues and clients to write good emails with good subject lines, and reply to the right damn emails?
Am I just being too anal, or does this bother others as well?16
I'm pretty sure my clients would fail the marshmallow test 9/10 times if not 10/10 times. We have a certain time period of the day set aside for me to look into new reported bugs but besides that I'm supposed to work on regular tasks. Of course, they ask me five hours after that time period is done, whether I can look into a new (non-urgent) bug. At the cost of the new thing they want to launch in 2 weeks. 🤔 I would love it if we actually had time to fix every single bug in the codebase but what typically happens is I get about 15 bug reports (most duplicates) and I'm expected to fix all of them in a span of 2 hours.3
Don't you just love it when a customer reports a bug in their live system and it's really urgent to correct it; then you go out of your way to fix it ASAP and deploy it to the staging system for them to verify. Three weeks later the customer has still not tested the bugfix...1
When you give your team and the client a month+ to test the app and get no feedback, then all of a sudden once it's live in the app store you get an email filled with bug reports....
Were you guys not testing it at all?!
Github 101 (many of these things pertain to other places, but Github is what I'll focus on)
- Even the best still get their shit closed - PRs, issues, whatever. It's a part of the process; learn from it and move on.
- Not every maintainer is nice. Not every maintainer wants X feature. Not every maintainer will give you the time of day. You will never change this, so don't take it personally.
- Asking questions is okay. The trackers aren't just for bug reports/feature requests/PRs. Some maintainers will point you toward StackOverflow but that's usually code for "I don't have time to help you", not "you did something wrong".
- If you open an issue (or ask a question) and it receives a response and then it's closed, don't be upset - that's just how that works. An open issue means something actionable can still happen. If your question has been answered or issue has been resolved, the issue being closed helps maintainers keep things un-cluttered. It's not a middle finger to the face.
- Further, on especially noisy or popular repositories, locking the issue might happen when it's closed. Again, while it might feel like it, it's not a middle finger. It just prevents certain types of wrongdoing from the less... courteous or common-sense-having users.
- Never assume anything about who you're talking to, ever. Even recently, I made this mistake when correcting someone about calling what I thought was "powerpc" just "power". I told them "hey, it's called powerpc by the way" and they (kindly) let me know it's "power" and why, and also that they're on the Power team. Needless to say, they had the authority in that situation. Some people aren't as nice, but the best way to avoid heated discussion is....
- ... don't assume malice. Often I've come across what I perceived to be a rude or pushy comment. Sometimes, it feels as though the person is demanding something. As a native English speaker, I naturally tried to read between the lines as English speakers love to tuck away hidden meanings and emotions into finely crafted sentences. However, in many cases, it turns out that the other person didn't speak English well enough at all and that the easiest and most accurate way for them to convey something was bluntly and directly in English (since, of course, that's the easiest way). Cultures differ, priorities differ, patience tolerances differ. We're all people after all - so don't assume someone is being mean or is trying to start a fight. Insinuating such might actually make things worse.
- Please, PLEASE, search issues first before you open a new one. Explaining why one of my packages will not be re-written as an ESM module is almost muscle memory at this point.
- If you put in the effort, so will I (as a maintainer). Oftentimes, when you're opening an issue on a repository, the owner hasn't looked at the code in a while. If you give them a lot of hints as to how to solve a problem or answer your question, you're going to make them super, duper happy. Provide stack traces, reproduction cases, links to the source code - even open a PR if you can. I can respond to issues and approve PRs from anywhere, but can't always investigate an issue on a computer as readily. This is especially true when filing bugs - if you don't help me solve it, it simply won't be solved.
- [warning: controversial] Emojis dillute your content. It's not often I see it, but sometimes I see someone use emojis every few words to "accent" the word before it. It's annoying, counterproductive, and makes you look like an idiot. It also makes me want to help you way less.
- Github's code search is awful. If you're really looking for something, clone (--depth=1) the repository into /tmp or something and [rip]grep it yourself. Believe me, it will save you time looking for things that clearly exist but don't show up in the search results (or is buried behind an ocean of test files).
- Thanking a maintainer goes a very long way in making connections, especially when you're interacting somewhat heavily with a repository. It almost never happens and having talked with several very famous OSSers about this in the past it really makes our week when it happens. If you ever feel as though you're being noisy or anxious about interacting with a repository, remember that ending your comment with a quick "btw thanks for a cool repo, it's really helpful" always sets things off on a Good Note.
- If you open an issue or a PR, don't close it if it doesn't receive attention. It's really annoying, causes ambiguity in licensing, and doesn't solve anything. It also makes you look overdramatic. OSS is by and large supported by peoples' free time. Life gets in the way a LOT, especially right now, so it's not unusual for an issue (or even a PR) to go untouched for a few weeks, months, or (in some cases) a year or so. If it's urgent, fork :)
I'll leave it at that. I hear about a lot of people too anxious to contribute or interact on Github, but it really isn't so bad!4
When test team reports a bug that has been happening for at least a year and all of a sudden can't deploy until it's fixed. 😳1
So management wants this:
As soon as a customer reports a bug, management wants to have an "emergency button" to let their inexperienced hands make production fall back to the last stable version, without having to pass through IT and wait for them to fix it. If the server catches a 500 error, this process should be done automatically. All because they don't want to give us more time writing more thorough tests...11
Since we announced our product yesterday, the bots have started emailing our fuckin support system (which automatically ends up in our Jira Service Desk).
Pound salt you halfwit marketing fucks, you're cluttering our bug reports
How to waste money as a dev company, 101:
Give people ton of budget for their education to do whatever they want with it with no oversight at all:
1) Devs go to some shitty confs in places across the world that teaches them nothing (new) so they can visit interesting places on company's money
2) Go to a conf where you learn ton of stuff that can be implemented right away
...Then you come back, no time to do stuff properly, just "make it work" (or make it seem like it works), because of deadlines, poor prioritization, new features, bad planning, vague roadmap and poor client management. And the worst of them all, LGTM code reviews.
Few months later, who the fuck wrote this shit? Oh, dude that left? What about this mess? Oh, he's a goner too. What the fuck should this random undocumented chunk of code do?!
Do that a few times and you've got bunch of pissed off clients with a ton of bug reports nobody can solve without wasting 20x the amount of time it would originally take.. LGTM
So today I lost around two hours because I solved a bug before trying to reproduce it 👏👏👏
The client reports the bug, I open up VS and already go to the source file that might be affecting it, see a variable assignment that was just outside of the If statement it was supposed to be in, and after that I try to reproduce the error.
Guys, please, be smarter than me next time.3
Considering Taylor Swift's history with Apple – including Apple Music and having a programming language named after her – it'd be far more efficient to file bug reports with her rather than on Radar.4
Today's been majorly tough 😣, I might lose one of my fav an most high paying clients 😐
He's OK in taking risks in his business because he has money to fall back on 😐 I have none we are sorta partners in projects. So we have this one project he never wrote in this project brief/outline maintenance or sign off ,😐 it never occured to him .
So now this app is ongoing I got paid nothing they just released it I need to do these jobs to make money 😐 but I'm stuck helping him 😐
There have been so many issues it's been ongoing forever 😐 I dunno what I can do .
To make it worse the code is a pile of shit 😐 literally couldnt be worse.
Why ? Because there has been 4000 minor adjustments. I'm a good coder I swear , but this job is killing me 🙁
Here's an example start of the new year the new iOS kicked in on the 12 Dec I started get more n more bug reports! Saying iOS is messed up.
Because of an update it's not my fault. 😣, 6 months this project took 😐 every 2 weeks I've had a major issue come up like that.
😖 I'm near my wit's end I feel like the best move is to just say I'm sorry I can't anymore I understand that this app is important and that we need to get paid less to grow it etc but I can't let my business die because of that.
Times like this I really appreciate this app
I guess I have to stick it out 😧1
So that is why strangers want to send me videos/etc. on WhatsApp then !
Not that I could ever get it to install mind you!
Jeff Bezos' cell phone was hacked in 2018 after he received a malicious WhatsApp message from the crown prince of Saudi Arabia, months before the National Enquirer exposed his affair, it has been claimed.
The Amazon billionaire received a video file containing malicious code from Mohammed Bin Salman's personal phone number, The Guardian reported on Tuesday.
According to forensic examination of the phone afterwards, the message was sent on May 1, 2018. Within hours, a large amount of data from Bezos' phone was extracted. There is no detail of what kind of data was taken.
However, there does not appear to be any reports of the vulnerability being actively exploited in the wild.
Apart from the one above maybe..
So, be careful out there !7
You know what's the worst in doing software?
being assigned that dreadful project, that's doomed and cursed just from the start. Nobody dared to try or touch it for 7 years, because it's destined to fail. You will never get the resources to do it properly, all the constrains are just against you. Even as the requirements bars are lowered and lowered you barely make it. You keep testing that shit with QA for like 8 months past schedule. Then before release some core changes need to be done. It passes QA, but you somehow now it's just a ticking time bomb. It will just crumble and fall somewhere out there, if somebody dares to use that shit for real.
And so it goes.
Bug reports coming in.1
Today, I got some crap on my desk with possible bug reports from the field. They have been lingering somewhere for fucking MONTHS, and suddenly, an immediate answer was due. I was the unlucky one who was the least clueless about the product involved. SHIT.
OK, sifted through the reports. Some of them were duplicate, others obviously not our problem. No idea where to even start for the rest. FUCK, it's Friday!
But here comes "senior dev secret knowledge"(tm). Instead of saying WTF-IDK, I proposed an "action plan"(tm) (that BS term alone...) detailing the steps that we would need to take, and since I had no idea how long we would need, I just added enough steps in the "action plan"(tm) to make two weeks of investigation believable.
PM was very happy and just took that as direct customer reply. Now it's weekend anyway. :-)
When the client reports u a bug in the app, then u noticed that the error comes from the info provided by the backend ..
**** HAPPY KUS IS NOT MY PROBLEM****
Then u realized that you are the backend developer too..1
We had a issue with a webstore that was only affecting users on Windows: one button didn't do anything.
The colleague that was working on the ticket was running Arch, and for him it was working as expected. He reported that the bug couldn't be replicated on Chromium, Firefox or qutebrowser. But our designer, who was running Windows 10, commented that it wasn't working for her in either Chrome or Firefox.
Some more conflicting reports later a colleague using Windows managed to fix it. It was caused by querying the button elements by id selector instead or a class selector. There was multple buttons, one for each product row.
I guess there just are platform differences that aren't specific to browser but instead the OS, that could have caused it7
Complete bug reports for devs: Error name, stack trace, what did you do when it happened and all that stuff
Complete bug report for users: it crashed help1
Quick question/update over a previous rant.
My netbook battery status was always 100% on Lubuntu 18.10, I switched to Xubuntu and the same happens, but it reports correctly with Puppy Linux (old version). I thought the problem was in the battery itself, but now I think it's due to some broken drivers in newer version of Debian-based distros, or it is a bug in newer Linux kernel. But since I have no time to spend on a spare netbook, I'm not willing to test more options.
Anyone has a clue? 🤔
We have trello all set up and have been using it for ages. Stop sending me Google slide presentations for bug reports or ui improvements.
I absolutely treasure the bug reports we get from users. Nothing helps bring the product closer to perfection than the informed critique of end-users.
Recently, however, this one dude is filing a new fucking report every time he encounters the same fucking bug. "X happens for operation Y on file A"
"X happens for operation Y on file B"
"X happens for operation Y on file Z"
Jumping Jesus Christ, man, I'm pretty sure we can identify a pattern after the first two!
I don't expect him to know about the work we do to reproduce a problem after one report but fucking hell, have some faith that we'll get the picture after two or three.
These are fully detailed bug reports too, so it's not like he's just being a troll.1
MSG for dfox and trogus
Hey guys, have you seen my bug reports?
For all the others.. Do you have a bug where your app crashes when uploading a IMG from Android or is it just me?9
Some method of getting useful bug reports from users and clients with an AI that can prioritise them.
At leat then I wont get priority 1 "Wrong shade of blue on button"
How to interpret when you receive bugs reported for your application?
Should I be happy that someone is using them or just be sad that I gotta fix them and how poorly I wrote the code.
Note: will obviously consider turning some of them into features. Though not all.2
I wonder if everyone on DevRant grouped together and posted bug reports on Xcode, would it generate any positive response at Apple?4
* Customer reports bug.
* I fix the bug.
* This highlights another issue that I haven't got enough resources to fix.
* I revert the fix.
* <insert hacky workaround here>
We have code that invokes undefined behaviour (freeing memory twice), but somehow people have managed to build around it and now it depends upon it to work.
7 little bug reports jumping on the bed, one got patched and approved
8 little bug reports jumping on the bed...
Just give me a webhook to sighup myself
Lately programs have been crashing a lot on my pc, I've tried different things like disabling SWAP for a sec, BIOS changes, remove firefox and use Google Chrome, try different commands, it kept happening.
Obviously along the way I started investigating what was causing these crashes, looking through bug reports and my syslog. There was no consistency, except for 1 thing: SIGENV. Everything that crashed had a segmentation fault, now I'm not an expect and I don't know what this means or how to fix it, so I went to Google to ask for answers.
Then I downloaded memtest and ran a memory test, error palooza. Then I went to Windows and ran memory check, error palooza.
This is week 3 of this high-end gaming pc which was a huge investment AND IT HAS BEEN FUCKING WITH ME BECAUSE OF BAD MEMORY HOW THE FUCK DOES THIS HAPPEN I ALMOST STARTED TO DOUBT UBUNTU BUT IT WAS A FUCKING FAULT IN BRAND NEW MEMORY MODULES WHAT THE FUCK.
Obviously I'm pissed off. Today I'm gonna call the store that assembled it to voice my complaints.
Thank you for listening to my TedTalk.13
Delete data because it's corrupt. Angry call from support that their data is gone but they've managed to recovered it. Try to explain why it was removed only to get told they need that data. Fine whatever but if I see any more bug reports about that unit I'm not solving them because it's the data not the code. This is why I wish they'd test on their own databases, which they have, but somehow don't use.
tester reports a bug to developer, developer corrects it and generates another bug and hand it over to the tester, tester reports a bug to a developer...2
Tfw you're done with dealing with idiotic bug reports ("Game crashed pls fix", "Not working pls fix", like that) you force the bug reporters to read a copy-pasted version of Simon Tatham's Bug Reporting Guide (https://chiark.greenend.org.uk/~sgt...) on a page before going to the bug reporting page and set a minimum of 100 words in the bug report filter just to filter the BS.
EDIT #1: Spelling errors1
when your client reports that there is bug but they cant explain, describe, replicate or give evidence of. Just 'there is a bug' 😐
-> Had to remap all api endpoints on the backend...
-> The system architect raised a critical bug, saying he can't delete reports from the GUI even though the back-end is returning HTTP 200 (for now, say we also save some sort of reports in our DB)...
-> While remapping, I had returned get in the delete call xD
-> He thanked me for not doing the other way round, delete function in get call xD1
My favourite bug reports are the ones for where something is missing. No details on pages, or steps to recreate, but they do include a screenshot.
Essentially, they go "Here's a picture of something that isn't there."
Great, thanks, I'll get right on that.
Built a Svelte app year ago and it's broken today.
This is not the case with Windows. You can still run a app built on 1999 today.
Opened an issue on their repo requesting that they should add backwards compatibility.
No later than 5 seconds. It got closed and locked with this comment,
"Welcome to development when you don't write your entire stack yourself by hand.
Please open helpful bug reports or don't open any at all."
This is what every FOSS project got as defense. They think since they work for free, they can do what the fuck they want.
The defense is false because they put their OSS project on their resume and in return they get hired for full time work or consulting.
I fucking sue you Svelte if I had money to hire expensive lawyers. This time you are just lucky.38
I figured I would share my Capstone from this semester with a community that might be interested. An eclipse plugin that was developed in our lab is able to implicitly track developer eye gazes as they work in an IDE (eclipse in this case). Before I began work on it, source code, bug reports, and stack overflow documents could be tracked with all of the data on said documents being extracted. For example, if source code is being tracked, everything from the file name and class/method name down to statement types are collected. The tracking isn't on still images. Since it's within an IDE, you can open multiple files, scroll, and modify -- all while tracking is collecting accurate data based on the (x, y) gaze coordinate and the handler assigned to the type of document/file being viewed.
My job was to extend this functionality to track gazes on UML class diagram documents. This means I had to gather data at the highest level: the class/connection being looked at, down to the lowest level: members/methods, their types and containing classes.
Being new to Java's EMF, GEF, and eclipse plugin development, I had a bit of a learning curve. Anyways here is the poster of the functionality I added. 🙃
Not much of a rant haha.
Product owners not testing/validating bug reports and just passing us the email like
"Here, now fix it"1
- Dealing only with your own code
- Having enough time to improve and refactor your code whenever you want
- Bug reports are detailed af and not just like "doesn't work"
- Choosing the IDE (and OS maybe, too) by yourself
- Having enough time for bugfixes, implementations
- Software is ready, when you want it, not anyone else.
- Visiting trainings or seminars to improve your skills whenever you want
Yeah, that would be pretty awesome.3
First let me start this rant by saying: Don't use SharePoint lists as your primary data store if you can avoid it. You're gonna have a bad time.
My coworkers and I work on a system where we need to pull tons of data down from a SharePoint site and run various algorithms and operations on it. Generate reports, that sort of thing. This is all done in the browser using a Typescript React SPFX webpart. Basically using SharePoint as a DB/DAL.
Because of the sheer amount of data we end up pulling down (our system in production is the single source of truth for one of the largest companies in Canada, and they're currently building a pipeline as we speak), in order to maintain a reasonable speed while using it, we have some pretty intense caching logic implemented, logic that ensures we get new items when new items are detected, and merges changes to already exisiting objects. It's pretty brilliant, and that's before we even consider the custom paging that my coworker implemented in order to get around the IndexedDB max size of 100MB.
Well that's all well and good, and works great in production, but it is a horror to work with. Because EVERYTHING we touch on the server is cached locally, it can be IMPOSSIBLE to detect data anomalies, be they local or server side -.- You don't know how many hours I have completely WASTED fixing a "bug" that didn't really exist... Just incorrect data in the cache12
I think one of the great things about this app is how we handle bug reporting. Any time someone posts about a bug, people independently do extensive tests to determine the extent of the bug (or at least what devices are affected), and people nearly always give detailed replication steps. I think this is a great feature of this community1
As someone who has been developing a game (not even close to 20% done) and dealing with bug reports, I'm pissed off by this one report from a game I play, which I'll just shamelessly copy-paste it here for y'all to read and rant
"Title: [sic]lag never fixed
[sic]i dont wanna report lag doesnt mean there's no lag ,
the LAG is real, and is getting worse and worse everyday, vespa please fix the problem,
i used to think i could bear this lag, but i cant ,i just cant, after 5+ times game crashing everyday,my patient is losing . you say u are fixing it every maintenance,but what is this BXXX SXXX?all i could see it you are trying your best to grab money from my wallet(well u FXXXING successed),and the promise you made to fix the lag never ever ..........
sorry for my bad Chiglish, but./......"
I'm not a developer of the game, but this pisses me off. The guy wants fixes on the "lag"; which lag?? latency?? FPS?? random freezes??; while giving absolutely ZERO details on the "lag" AND accusing the company of stealing money without doing sh-t, which is not true as far as I can tell in-game. So, I instinctively waltzed in and ranted at how sh-t the report is in detail, and accused him of inhibiting the game's development because of his sh-t report, and he replied with this (I told him I'm a game dev in the reply I mentioned):
"[sic]as a person who made this game should know what lag is just like u know what fuk is as a human being,and i said game crash ,thats the best way i could explain as a normal player not like you an arrogant indie game dev!and if u cant understand what course the game crash,as a player like me how could i know, thats the reason im asking for help here,and i hope they dont have such indie game dev like you who doesnt know lag(game crash)"
M-th-rf-ck-r. For the first time, I see true ignorance. While writing this, I'm typing my next reply for the m-th-rf-ck-r that lacks common sense on reporting a bug. For f-ck sake if I found him I'll put a bullet through his head.2
Did this interview with a tester for internship. Started to get the feeling that this person maybe should have chosen another education.
On the question: "What do you like with testing?", the answer was "Designing templates for bug reports".
Guess it's gonna be a quite boring career.
And no, we didn't hire.
Is a company bad if it puts constant pressure on developers to quickly deliver bits and pieces of functionality the client desires with little attention to quality? The focus is then on pleasing the client at the most shallow level by providing a stream of quick fixes, only to be met with an equal amount of bug reports, even after the full testing stack by the testing team.5
Debugging is fine, totally part of the job!
Constantly fixing sh1t and new reports of another pile of sh1t coming every day like somebody is throwing them with shovels at us just to open the codebase that is written by the folks who aren't here anymore with some list of obscure libraries that is last maintained about 5 y ago is not ok.
It is not buggy codebase it is actually coddy bugbase!
I tried to be vocal several times to change technology to more suitable one, to make some improvements and to remove code smells(there is a ton of it, smells like organic garbage dumpster with rotten eggs) but "everything works" and there is no real "value for the customers" in that(fixing, refactoring etc.)!!!
Yea it works with sh1t ton of bugs reported every week. Nobody gives a shit, just contempt with their mediocre lives solving bug at the time while i feel like I'm wasting my time and talent on wrong people and fixing other's shit.
That is what happens when prototype becomes product and ships to production because numbers, money and sh1t!
this is why we who care about our career can't have nice things! I am not god damn pest control, I am f*ckin developer.1
Testers who keep on filing bug reports after being told that ALL 999 errors are caused by a specific back end system
When a client reports a vague bug with a screenshot (pasted into a Word doc, mind you) that almost explains it and the ticket attaches an Outlook message for more context, which has the same Word doc attached and no extra information...
I'll have to make some tough choices over the next 6 months. With my tech career beginning and my college education ramping up, time is of the essence, and the skills I develop now will be at the forefront of my future. So what does this have to do with Microsoft?
Well, the story begins in the Spring of 2016. Social Forums was about to turn a year old, Trump's campaign was ramping up, and I had just found my love for technology. With all my friends having phones, I had to get a phone and get working on development. The year before, Windows 10 was launched, and I was psyched. I found Microsoft's products to be underrated with potential. That day, I purchased a Lumia 640, upgraded it to Windows 10, and immediately began working. After another year-and-a-half gone by, I went from loving Microsoft, to defending Microsoft, to tolerating Microsoft. I could go on and on about the lousy structure, the privacy issues, the forced upgrades, the redundant developer platform, and other such issues that is leading me away from them. But if there is one thing they have proven over the years, is that the they are completely out of touch with its developers and its customers. They spent years ramping up their phones. They failed. They spend years ramping up their phones. They failed. They spend years ramping up their semi-annual OS updates. They failed. So why did they fail? It's not that they made the wrong prediction out of chance. They legitimately don't care about feedback. It's their way or the highway. This sounds vaguely familiar. They have been spending a decade ignoring feedback from the community because they want to become just like Apple. Right now, Apple LIVES off of brand loyalty and its stable, useful ecosystem. This cannot work for Microsoft as they don't have a lot of brand loyalty. But most of all, they don't have a working ecosystem. They have Windows Insiders, which provides them with hundreds of feedback messages per day. These include suggestions, bug reports, and constructive criticism. The feedback is public. You can have several pages of the same complaint, and they still won't do anything about it. They say they have a good relationship with their community, and that this Beta program helps Windows become better for all. But in the end, we are nothing more than a glorified unpaid labor force. They fired hundreds of professional debuggers just before the Insider Program took off. We are only here to provide bug reports for free. Now that their phones, AR headsets, browser, online services, and VR headsets are failing for all these reasons, I see little reason to develop for Windows anymore. I don't just mean their UWP and App Store platforms, I mean Windows as a whole. I'm definitely not a Mac guy either. I never see myself going to Mac either, as they are really no different in terms of how they treat their Developers and PC users. If things continue down this route, I will leave the platform all together. I've always wanted to be a Systems Programmer, so I don't really need an established paid platform to be successful. Even now, I'm not certain about leaving Windows altogether but as a developer, I need to find my place. Time is of the essence in my life, and I need to find out my place in the software world. Now I think it isn't on the Windows platform like I had dreamed it would be. But where do I go?10
When all you want is to start a productive coding day. But end up with finding couple of bugs and writing bug reports.
QA: Finds and reports Critical Bug
Dev: Hotfix 2 days before next scheduled deploy, NP!
After Scheduled Deploy...
QA: Critical Bug is back
Dev: Oops, overwrote hotfix during Scheduled Deploy
"Most successful private project" would be an extension of the webeditor Brackets named brackets-swatcher.
The silly thing about this is that it started out from my own frustration with variablenames in variablefiles in Foundation and Bootstrap.
After a collegue of mine also used it he had a shitton of ideas how to improve and what he wants so i developed it on many weekends with many many beers in my belly.
Where we come to the conclusion - its for sure the ugliest project ive ever written (=> beer and jquery) and i hope i never have to touch the code again - but on the other side i never had bug reports despite the fact that alot of big websites had it in their "Top 10 Brackets Extensions" and many downloads from the Brackets Marketplace.2
Is there a web browser for Linux that supports hw accelerated video decode?
There are so many bug reports for this, but all seem to be "won't fix"/ api is unstable or some other problem
I want to watch youtube without it destroying my battery.
(I know I can load the stream into a video player like VLC and watch it there, but that is not very practical...)2