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Search - "clients. calls"
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This is fucking annoying with some clients.
Client calls:
Me: Hello, how can I help you?
Client: *explains problem*
Me: *tells possible solution*
Client: you sound young, could you connect me to a more senior person?
Me: Sure.
Collegue: Hello, how can I help you?
Client: *explains problem again*
Collegue: *gives same solution as me*
Client: Oh uhm but that's the same solution the boy I had on the phone before you told me.
Collegue: Yeah......?
Client: well he sounded so young...
Collegue: Being young does not equal being inexperienced/less knowing about something.35 -
My first job was a statistical program that i wrote during a trainee at a local IT department.
My boss liked it and told me I could keep the sources and the copyright.
Then he made some phone calls and helped me to find my first clients.
Since that time I am working on the same program.
I founded a software company and have a good life now.
My old boss retired some years ago, but some of the team are still there.
From time to time I visit the department having a coffee with old friends.
That trainee was nearly 30 years ago.12 -
Was lead developer at a small startup, I was hiring and had a budget to add 3 new people to my team to develop a new product for the company.
Some context first and then the rant!
Candidate 1 - Amazing, a dev I worked with before who was under utilized at the previous company. Still a junior, but, she was a quick learner and eager to expand her knowledge, never an issue.
Candidate 2 - Kickass dev with back end skills and extras, he was always eager to work a bit more than what was expected. I use to send him home early to annoy him. haha!
Candidate 3 - Lets call him P.
In the interview he answers every question perfectly, he asks all the right questions and suggests some things I havent even thought of. CTO goes ahead and says we should skip the technical test and just hire the guy, his smart and knows what his talking about, I agree and we hire him. (We where a bit desperate at this stage as well.)
He comes in a week early to pick up his work laptop to get setup before he starts the next week, awesome! This guy is going to be an asset to the company, cant wait to have him join the team - The CTO at this stage is getting ready to leave the company and I will be taking over the division and need someone to take over lead position, he seems like the guys to do it.
The guys starts the next week, he comes in and the laptop we gave him is now a local server for testing and he will be working off his own laptop, no issue, we are small so needed a testing stack, but wasnt really needed since we had procedures in place for this already.
Here is where everything goes wrong!!! First day goes great... Next day he gets in early 6:30am (Nice! NO!), he absolutely smells, no stinks, of weed, not a light smell, the entire fucking office smells of weed! (I have no problem with weed, just dont make it my problem to deal with). I get called by boss and told to sort this out people are complaining! I drive to office and have a meeting with him, he says its all good he understands. (This was Friday).
Monday comes around - Get a call from Boss at 7:30am. Whole office smells like weed, please talk to P again, this cannot happen again. I drive to office again, and he again says it wont happen again, he has some issues with back pain and the weed helps.
Tuesday - Same fucking thing! And now he doesnt want to sign for the laptop("server") that was given to him, and has moved to code in the boardroom, WHERE OUR FUCKING CLIENTS WILL BE VIEWING A DEMO THAT DAY OF THE PRODUCT!! Now that whole room smells like weed, FML!
Wednesday - We send P a formal letter that he is under probation, P calls me to have a meeting. In the meeting he blames me for not understanding "new age" medicine, I ask for his doctors prescription and ask why he didnt tell me this in the interview so I could make arrangements, we dont care if you are stoned, just do good work and be considerate to your co-workers. P cant provide these and keeps ranting, I suggest he takes pain killers, he has none of it only "new age" medicine for him.
Thursday - I ask him to rather "work" from home till we can get this sorted, he comes in for code reviews for 2 weeks. I can clearly see he has no idea how the system works but is trying, I thought I will dive deeper and look at all of his code. Its a mess, nothing makes sense and 50% of it is hard coded (We are building a decentralized API for huge data sets so this makes no sense).
Friday - In code review I confront him about this, he has excuses for everything, I start asking him harder questions about the project and to explain what we are building - he goes quiet and quits on the spot with a shitty apology.
From what I could make out he was really smart when it came to theory but interpreting the theory to actual practice wasnt possible for him, probably would have been easier if he wasnt high all the time.
I hate interview code tests, but learned a valuable lesson that day! Always test for some code knowledge as well even if you hate doing it, ask the right questions and be careful who you hire! You can only bullshit for so long in coding before someone figures out that you are a fraud.15 -
I absolutely HATE "web developers" who call you in to fix their FooBar'd mess, yet can't stop themselves from dictating what you should and shouldn't do, especially when they have no idea what they're doing.
So I get called in to a job improving the performance of a Magento site (and let's just say I have no love for Magento for a number of reasons) because this "developer" enabled Redis and expected everything to be lightning fast. Maybe he thought "Redis" was the name of a magical sorcerer living in the server. A master conjurer capable of weaving mystical time-altering spells to inexplicably improve the performance. Who knows?
This guy claims he spent "months" trying to figure out why the website couldn't load faster than 7 seconds at best, and his employer is demanding a resolution so he stops losing conversions. I usually try to avoid Magento because of all the headaches that come with it, but I figured "sure, why not?" I mean, he built the website less than a year ago, so how bad can it really be? Well...let's see how fast you all can facepalm:
1.) The website was built brand new on Magento 1.9.2.4...what? I mean, if this were built a few years back, that would be a different story, but building a fresh Magento website in 2017 in 1.x? I asked him why he did that...his answer absolutely floored me: "because PHP 5.5 was the best choice at the time for speed and performance..." What?!
2.) The ONLY optimization done on the website was Redis cache being enabled. No merged CSS/JS, no use of a CDN, no image optimization, no gzip, no expires rules. Just Redis...
3.) Now to say the website was poorly coded was an understatement. This wasn't the worst coding I've seen, but it was far from acceptable. There was no organization whatsoever. Templates and skin assets are being called from across 12 different locations on the server, making tracking down and finding a snippet to fix downright annoying.
But not only that, the home page itself had 83 custom database queries to load the products on the page. He said this was so he could load products from several different categories and custom tables to show on the page. I asked him why he didn't just call a few join queries, and he had no idea what I was talking about.
4.) Almost every image on the website was a .PNG file, 2000x2000 px and lossless. The home page alone was 22MB just from images.
There were several other issues, but those 4 should be enough to paint a good picture. The client wanted this all done in a week for less than $500. We laughed. But we agreed on the price only because of a long relationship and because they have some referrals they got us in the door with. But we told them it would get done on our time, not theirs. So I copied the website to our server as a test bed and got to work.
After numerous hours of bug fixes, recoding queries, disabling Redis and opting for higher innodb cache (more on that later), image optimization, js/css/html combining, render-unblocking and minification, lazyloading images tweaking Magento to work with PHP7, installing OpCache and setting up basic htaccess optimizations, we smash the loading time down to 1.2 seconds total, and most of that time was for external JavaScript plugins deemed "necessary". Time to First Byte went from a staggering 2.2 seconds to about 45ms. Needless to say, we kicked its ass.
So I show their developer the changes and he's stunned. He says he'll tell the hosting provider create a new server set up to migrate the optimized site over and cut over to, because taking the live website down for maintenance for even an hour or two in the middle of the night is "unacceptable".
So trying to be cool about it, I tell him I'd be happy to configure the server to the exact specifications needed. He says "we can't do that". I look at him confused. "What do you mean we 'can't'?" He tells me that even though this is a dedicated server, the provider doesn't allow any access other than a jailed shell account and cPanel access. What?! This is a company averaging 3 million+ per year in revenue. Why don't they have an IT manager overseeing everything? Apparently for them, they're too cheap for that, so they went with a "managed dedicated server", "managed" apparently meaning "you only get to use it like a shared host".
So after countless phone calls arguing with the hosting provider, they agree to make our changes. Then the client's developer starts getting nasty out of nowhere. He says my optimizations are not acceptable because I'm not using Redis cache, and now the client is threatening to walk away without paying us.
So I guess the overall message from this rant is not so much about the situation, but the developer and countless others like him that are clueless, but try to speak from a position of authority.
If we as developers don't stop challenging each other in a measuring contest and learn to let go when we need help, we can get a lot more done and prevent losing clients. </rant>14 -
so i just got fired 🔥 🔥 🔥 because i wanted a 200 fucking dollars raise after 1 year of work and sacrifices and feeling like shit.
200$ because i live in the 3rd fucking world, working with a stupid motherfucking boss (you know the fat old tone deaf cunt), he's american, and he brings projects from the US from clients paying thousands of dollars, and he pays us 300$, and by the fucking way he used to pay us 100$ (we are 3 developers, a dick who does nothing but report our behavior, and a shit who does shit. we are a development company and we are the only developers and we got fired because he thought we didn't deserve the raise and that he sees no reason in giving us more money because we're already wasting the company's money and time).
So now the only people left there are the dick, the shit and the fatass boss who's in the states rn.
the funny thing is after we left by an hour or so we got calls from many other companies that we refused to work with because of our loyal-fucking-ty.
the motherfucker thinks we're conspiring against him, that we don't trust him, well of fucking course we don't, he lies about having a company in the US, well it's there but it's suspended (we looked it up), he says he's a microsoft, intel, adobe, dell, lenovo partner, and he's not.
well fuck i'm kind of happy that i left, i'm sitting with my friends in a cafe right now thinking about finishing our personal projects.
forgot something: the projects we were working on are unfinished, and there's not a single fucker to finish them, so he's ball deep in shit. hope this rant is relatable40 -
Confessions of a Programmer
#1
If a client is an unbearable asshole during the initial communication, I look for every excuse to pad on the hours for the estimate to get paid more. If a client goes above and beyond in their douchbaggery, I tack on an additional $40/hour.
#2
Sometimes I will present an elaborate solution to a client, but really I'm just reading off the features of a plugin or library I'm going to download or buy after the call. Not because I can't build it myself, but because I'd rather spend more time on other/my own projects.
#3
Clients assume because I know one language, I know them all. Rather than turning down the work, I take a crash course to work in that language, or outsource the work and clean it up afterwards, whichever is more practical at the time.
#4
I use cPanel on a dedicated to manage our client websites. I'm not paid enough to bother with setting up everything manually.
#5
Certain projects I build have a 3-day backdoor built into it. If the client doesn't pay upon completion, a unique hash triggered as a GET variable deletes a core file in my work, rendering the work useless. If it wasn't triggered by the 4th day, the file allowing me to trigger this backdoor is removed. This is only used for clients where the project must be launched on their servers, or if there has been a previous issue collecting payment.
#6
I slip in the initial contract that all preceeding phone calls will be monitored and recorded, and that they acknowledge the recordings are admissable in court. This has saved me from losing money twice now.
#7
I have never used an IDE. (I know, I know, it's really inefficient and dumb, but I'm just more comfortable with Sublime. Plus I often find myself mobile and without my computer, so I have to program from my phone.)
#8
Each day resembles a betting spectacle of which work will be late, which will be rushed out and which will never see the light of day.
#9
I have used "sick" and "family emergency" as an excuse to just sleep in far more than I can count.
#10
When a client from hell crosses over the line in their conduct (such as getting very nasty and personal, or sending threats), I anonymously report them to the BBB and on RipOffReport.21 -
[Thursday afternoon on a call...]
Client: Before we get started, can you create a sitescape outlining all of the pages and sections of the new website?
Me: Sure! I'll go through the website and shoot you a full layout in xls format as soon as possible, that way you can easily make notes on what you want added, modified or removed.
[Two hours later...]
Client: Hey, did you build that sitescape yet?
Me: Actually, I've been on back-to-back calls with other clients.
Client: So when are you going to get it done?
Me: Well, I have to go through the current website in it's entirety, which I'm guessing is about 1,000 pages. I have to determine which pages work fine on their own, which need to be combined for better presentation and which should be removed due to redundancy. That's something that is tedious and takes some time to complete. That, in combination with having an existing work queue that I need to fit you within and being at the end of the work week, we're looking at Tuesday morning to have it ready.
Client: "Existing work queue"? This is ridiculous. We're paying you good money to make our project your only priority. If we wanted to wait days for work, we would have saved money and paid for a cheaper service. You're already gouging us as it is! If we don't get the sitescape by end of day Friday, we're going with another company.
Me: I would tell you that I'm sorry for the inconvenience, but I'm not. I'm not going to feed you a line to make you happy. I'm also not going to work on my days off just to rush something out to you. You hired us because you wanted things done right, not quickly. Your current website is the result of not focusing on quality, but by how fast you can deliver it. We don't work that way. We only build quality products.
By rushing your project, not only do we alienate our current clients, affecting our reputation, but we build product of less than the highest quality. That will upset you because it isn't perfect, and it reflects poorly on us to use it in our portfolio.
If you want to hire someone to pump out this project to your unrealistic deadlines, be our guest. But you paid a 50% non-refundable deposit, so not only will you lose money, but your end product will suffer.
I'm going to let you sleep on this. If you decide tomorrow that another direction is the way to go, we wish you luck. But please understand that if we conclude our business, we will no longer make ourselves available for your needs.
Please find the attached contracts you have signed, acknowledging the non-refundable deposit, as well as the project timeline and scope, of which a "sitescape" was never originally mentioned or blocked out for time.
I hope that tomorrow we can move forward in a more professional manner.
[Next morning...]
Client: My apologies for yesterday. We're just very anxious to get this started.
-----
Don't let clients push you around. Make them sign a contract and enforce it whenever necessary.7 -
Had this recently with a client, mysql server of one of our shared hosting servers went down:
Senior engineer 1: heads up guys, mysql of {server name} is down, working on it! *calls second engineer in*
Support people: thanks for letting know! (in case clients call about it)
*triiiingggg*
Me: good afternoon, how can I help you?
Client: this site which we manage for a shared customer says it can't connect to the database...
M: is it hosted on {server name of mysql problems}
C: yes.
M: there's a mysql disruption there right now, we're working on it!
C: *starts guilt tripping me about thy they chose us for stability reasons and now this happens*
M: sir, I can't change this situation so you can go on and on about that but it's not going to help anyone.
C: okay, so what can I tell my client?
M: you can tell that we have a mysql server disruption right now and are working to fix it as soon as possible!
C: and what am I going to tell my client if they don't accept that answer?
M: you can tell that we are fixing this disruption as soon as possible.
C: yes you said that but what if they don't accept that answer, what am I going to tell them THEN?!
M: Listen, sir. We have a disruption right now. It's not fun but whether I tell this by writing it to you in a fairy tail or shout it at you, it's not going to make a difference.
We have a disruption and we are working on i....
*click*
Well, fuck you too.7 -
Clients who keep calling in.
I'm a first liner and sysadmin, both (official title is Linux support engineer) so I do tickets+calls+server engineering.
It's highly annoying when you've got a busy day with loads of calls and I'm the first first-liner and I'm working on an important/high-prio ticket and PEOPLE KEEP CALLING.
Every time I can write like a few more words and then the fucking phone rings again aaaand so fucking on.
Your concentration is gone, workflow interrupted and my short term memory is shit so I entirely forget what I was debugging.
But, phone comes first 😞5 -
Client: why hasnt anything been done for the new site?
Me: because you never paid for the last one thats been put into production
Client: yeah but that was a smaller simple site. I need this one up and done already
Me: it'll be worked on when I get paid for my previously worked time for you.
Client: but that was a month ago. I don't understand why you are asking for payment now
Me: because you never paid me for last months work!!
Client: but its may now
Me: holy shit, -clients name-, I know very well what month it is and dont need a lesson. I also know better than to work for free. I have bills to pay just like you and everyone else so until you have paid the last invoice, I'm not lifting a finger for you. That includes answering your calls
Client: oh well why didnt you just say that to begin with
Motherfucking fuck people are horrid and dumb and make me violent6 -
I've had my share of incompetent coworkers. In order of appearance:
1. A full stack dev. This one guy never, and I mean NEVER uses relationships in their tables. No indexing, no keys, nada. Couple of months later he was baffled why his page took ten seconds to load.
2. The same dev as (1). Requirement was to create some sort of "theme" feature for a web app. Hacked it by putting !important all over the place.
3. The same dev again. He creates several functions that if the data exists returns a view, and if it doesn't, "echo '0'". No, not return 0 or return false or anything, but fucking echo. This was PHP. If posted a rant about this a few months ago.
4. Same dev, has no idea what clean code is. No, not just reusable functions, he doesn't even get indenting right. Some functions have 4 spaces, some 2 tabs, some 6 tabs! And this is inside the same function. God wait until he tries Python...
5. Same dev now suggests that he become the PM. GM approves (very small company). Assigns me to travel to a client since they needed "technical assistance about the API". Was actually there to lead a UAT session.
Intermezzo, that guy went from fullstack dev to PM to sales (yes, one who calls clients to offer products) to business development, to product analyst in the span of two years.
After a year and a half there, I quit.
6. New company, a "QA engineer" who also assumes the role as the product owner. Does absolutely no tests other than "functional tests" in which he NEVER produces any form of documentation. Not even a set of test cases. He goes by "intuition".
7. Same guy as (6), hands me requirements for a feature. By "hands me" I mean he did that verbally. No spec documents, no slack chat, no Trello card. I ended up writing it as a card in Trello. Fast forward to the due date, he flips out because that wasn't what he wanted. Showed him the card. He walked away, without thinking of a solution how this mess should be handled.
Despite all this, I really don't want him (6&7) to leave the company. The devs get really stressed out at this job and he does make a really good person to laugh with/at. -
Phone in my cubicle goes straight to voicemail when someone calls. Boss wants me to get it fixed so clients and he can reach me.
Yeah, I'll get right on that. 👌2 -
Once upon a time in Devland, there were two best friends @Alice and @Michelle and they worked together at The DevCo company as developers.
After a tough day handling an @-ANGRY-CLIENT-, they thought that they had to go and @RantSomewhere and so they went to a café. At the café, they ranted about some stupid clients, and @theItalianGuy at the third floor of their office building who never picked up calls, and @thatJavaGuy from the second floor who, they thought, was @notarealDev, and the usual stuff about their work. Somewhere in between, @Alice thought it would be @funvengeance to @hack @theNSA; “@karma is coming to get them”, said @Michelle.
To do this, they knew they’d have to take help from none other than @Gandalf who lived in a nearby @cave. So, the next day, taking a leave from work, @Alice and @Michelle embarked on journey to meet @Gandalf. After about an hour’s drive, they reached @Gandalf’s @cave. @Michelle went ahead to knock on @Gandalf’s rusty cave door. Being a lazy @necromancer, he magically opened his door 2 minutes later. “Who is't dares to disturb me in mine own catch but a wink?” shouted a voice from the back; “We’re two developers from DevCo and we need your help in our mission to @hack @theNSA”, shouted @Michelle. After a few seconds, he replied, ”Hmm… N'rmally I wouldst sendeth thee to mine own cousin @Hagrid, but in thy case, I sayeth thee shouldst visiteth the detective who is't goeth by the nameth @S-Holmes”. @Alice replied back, “Thank you, Sir @Gandalf, we’ll get help from this @S-Holmes, I’ve heard that he’s an @exceptionalGuy”; “Mine own pleasure, Farewell!” said @Gandalf, and the door closed shut.
So, @Alice and @Michelle went back to their car, and that time @Alice raised a question, “How are we gonna find this @S-Holmes? We don’t have a phone number or anything so we could contact this guy.”
“We should call @thatJavaGuy from work, I’ve heard he is a man of resources, he must know how to contact @S-Holmes”, said @Michelle.
And it was true, after a call with @thatJavaGuy, they were able to obtain @S-Holmes’s phone number.
“Howdy, this is @S-Holmes, what can I diddily ding dong do you for?”
“Hi, I’m @Alice, I’m from DevCo and I was hoping that I could get your help in our mission.”
“What kind of mission?”, asked @S-Holmes.
“We want to @hack @theNSA.”, replied @Alice.
“Okay… I think I might be able to hel-diddly-elp you! There’s an old and abandoned laberino noodly-near @stacked Street. It was made in @1989 and since then, it houses a magical computeroo that can hel-diddly-elp you in your mission. So, you just have to connect the computeroo to the Internet and you can diddily ding dong do your programmeroo thing and then you'll have access to the the noodly-nsa diddily ding dong database!”, answered @S-Holmes.
S-Holmes continued, “But I shall warn you, there's a riddly-rumorino that the laberino was abandoned because of an @electric-ghost that lurks there, but I bel-diddly-elieve it is just a computeroo program that was diddily ding dong designed to try to @stop hackers from accessing the top secret stuff!".
“Okay, thanks for your help! I bet we can handle whatever this @electric-ghost thing is, so… Goodbye!”, replied @Alice.
“Goodbye!”, said @S-Holmes and that ended their conversation.
Luckily, the @stacked Street was just a couple of miles away from them, so they reached the lab quickly.
As they got close to the lab they saw something that really surprised them…
--------
To be continued in part two...
(Do you want a part two? :/)
My first ever story is a little special because it is kind of dev related at it has "cameos" by various devranters, as you might have noticed.
How many did you count?
More in Part Two.
Thank you for reading and please, any feedback is welcome. Did you like it?
I haven't really revised it once, it is straight out of the keyboard.
Should I drop the "@" ?
But then it would impossible to spot some of the devRanters .
Let me know.
PS
What should be the title?
1)Alice in DevLand?
2)Adventures of Alice and Friends: Hacking the NSA?
You decide..(or maybe I'll pick the second one :D)21 -
===rant
So I have been freelancing as web developer for 5 years. I was also playing basketball professionally so I was only working part-time, building websites here and there, small android apps to learn the job and I was also reading a lot to challenge my brain.
When I stopped playing basketball about a year ago, I thought I would really enjoy coding full time so I pursued a job.
With no formal education and just a basketball background on paper, in the collapsed Greek economy, as you may assume chances of landing a job are minimal.
After about 40 resumes sent I only got an internship. It was a 4 month, part-time, no pay deal, and then the company would decide if they would like to hire me later.
The company had 4 employees and they are one of the largest software distribution businesses in my area. They resell SaaS bought from a third company, bundled with installation support, initial configuration, hardware support, whatever a client may need.
I was the only one with any ability to code whatsoever. The other people were working mostly on customer support with the occasional hardware repair.
After the 4 month period they owner (small company, owner was also manager and other roles) told me that they are very happy with my work and would like to keep me part-time with minimum pay.
Just to give you and idea if the amounts of money involved, in Greece, after taxes, my salary was 240euros per month. And the average cost of surviving (rent, cheapest food possible, no expenses on anything but super basics) is about 600euros.
I told him I needed more to live and he told me ok, we will reevaluate a few months later, at the end of May 2017.
I just accepted it without having many options. The company after all was charging clients 30euros per hour for my projects so I kept thinking that if I worked a lot and delivered consistently I would get a full time job and decent money.
And I delivered. In the following months I made a Magento extension, some WordPress themes, a C# application to extract data from the client's ERP and import it to a third application, a click to call application to use Asterisk to originate calls from the client's ERP, a web application to manage a restaurant's menu and many more small projects. Whatever they asked, I delivered.
On time, version controlled, heavily documented solutions (my C# ones are not exactly masterpieces but it was my first time with the language and windows).
So when May ended I was pretty excited to hear they wanted to keep me full time. I worked hard for it, I was serious, professional, I tried a lot to learn things so I can deliver, and the company recognized that. YAY.
So the time comes to talk money. The offer was 480euros per month. Double my part-time pay, minimum wage. I asked for about 700. Manager said it's hard but I will see what I can do. So we agreed to keep the deal for June while they are working on a better offer.
During the first half of June I finished my last project, put all my work on a nice folder with a nice readme on every project's directory, with their version control and everything.
The offer never improved, so I said no deal, and as of today, I am jobless.
I am stressed as fuck and excited as fuck at the same time.
I will do my best to survive in the shitstorm that is called Greece.
Bring it on.9 -
Normally when someone calls in and I pick up, they either don't call from an authorized number and get mad when we I don't give information, ask for advice and then say that it isn't logical and ask for a different answer or are just stubborn as a motherfucker.
Then I suddenly get a call from someone who I can verify easily, listens carefully to my answers and thanks me in the end.
Where can I get more of those clients?!15 -
Fucking hell, that's now the fourth time in a row that I see my clients getting ripped a second asshole by previous developers, this one charged 1500$ for a "python script" that only calls ffmpeg with couple args, claiming tons of shit like the video being e.g. better quality after conversion - even though all it does, is a straight convert from one format to another. (no filters, anything, just a convert) I feel always so terribly bad discovering that shit and them proudly telling me about the "solution" they invested in..4
-
App nearing completion. Code tested, everything's working fine. Ready for release.
The client just calls me and tells me that they have decided to turn the app into two separate ones. Should not be a problem, you developers must have some tricks for that, according to the client. Of course, the release date remains unchanged.
Clients!, finally understand that there's no secret button for turning an app into two separate ones.5 -
What the fuck has one of my clients been up to?! Every request he makes he suggests we might want to do it via a function.
"We need to ensure this is password protected. Maybe wrap the calls in a function."
I wander if he goes into the bakery and says, "I need a loaf of bread---use flour."
All I can think of is that someone influential in his life is an FP zealot and he's latched onto this word.
But, I quite like FP. Maybe I'll refactor everything to static classes to meet the requirement.
Hope to Christ he doesn't find out about HTML, etc. "Maybe add a CSS rule."8 -
One Thursday noon,
operation manager: (looking at mobile)what the.....something is wrong i am getting bunch of emails about orders getting confirmed.
Colleague dev: (checks the main email where it gets all email sent/received) holy shit all of our clients getting confirmation email for orders which were already cancelled/incomplete.
Me: imediately contacting bluehost support, asking them to down the server so just that we can stopp it, 600+ emails were already sent and people keep getting it.
*calls head of IT* telling the situation because he's not in the office atm.
CEO: wtf is happening with my business, is it a hacker?
*so we have a intrusion somebody messed the site with a script or something*
All of us(dev) sits on the code finding the vulnerabilities , trying to track the issue that how somebody was able to do that.
*After an hour*
So we have gone through almost easch function written in the code which could possibly cause that but unable to find anything which could break it.
Head asking op when did you started getting it actually?
Op: right after 12 pm.
*an other hour passes*
Head: (checking the logs) so right after the last commit, site got updated too?. And....and.....wtf what da hell who wrote this shit in last commit?
* this fuckin query is missing damn where clause* 🤬
Me: me 😰
*long pause, everyone looking at me and i couldn't look at anyone*
The shame and me that how can i do that.
Head: so its you not any intrudor 😡
Further investigating, what the holy mother of #_/&;=568 why cronjob doesn't check how old the order is. Why why why.
(So basically this happened, because of that query all cancelled/incomplete orders got updated damage done already, helping it the cronjob running on all of them sending clients email and with that function some other values got updated too, inshort the whole db is fucked up.)
and now they know who did it as well.
*Head after some time cooling down, asked me the solution for the mess i create*
Me: i took backup just couple of days before i can restore that with a script and can do manual stuff for the recent 2 days. ( operation manager was already calling people and apologising from our side )
Head: okay do it now.
Me: *in panic* wrote a script to restore the records ( checking what i wrote 100000000 times now ), ran...tested...all working...restored the data.
after that wrote an apology email, because of me staff had to work alot and it becomes so hectic just because of me.
* at the end of the day CEO, head, staff accepted apology and asked me to be careful next time, so it actually teached me a lesson and i always always try to be more careful now especially with quries. People are really good here so that's how it goes* 🙂2 -
Long rant!!!
Let me give you a little back story first
So I was building a mobile app for a client who is to say the least a big PAIN IN THE ASS!
And once I completed the final edits he requests and sent him the app for approval, he calls me and starts asking about some features in the app if it has does or not (which the app does). The main reason for this rant is the feature about the app being able to open the links of the website inside the app without going to the browser first.
But what was happening when the client clicked on the link, since it’s a newspaper type of app, he got asked in which browser he wanted to open the link and after the browser was opened it returned him to the app and asked if he wants that link be opened in the app or browser again. So I can understand his confusion and anger with this problem so I started to debug to see what is happening since I now this featured worked before and had it on video to show it does. After a few minutes I noticed that the links were being added as google.com/url?q={CLIENT_URL}/something_else instead of just www.client_url.com/article
Obviously not my fault as I don’t do content for the website but some other person. But once I called him back and explained the situation to him, he started yelling at me for not being able to create the feature and not notifying him of the mistake his author was making. After about 10mins of him yelling I snapped and just angrily told him “I don’t hear any problems with the app, as far as I’m concerned it can be published as is, as there is not problem on my side”. Then he got even more angry and started talking more shit about how this is all my fault and how I’m a bad programmer and how his users are gonna just delete the app once they see this and I should find a way to fix those links.
And to clarify some more, if there was like 5-10 articles I would do it, just so that I don’t have to listen to him, but there are more than 1 or 2k articles with about 2-5 links per article that were added like that.
After his call I called my boss and told him what happened, and he said he will talk to the client and explain to him how he will be able to communicate with me from now on and in what tone. As I’m not allowed to tell clients anymore to go fuck themselves, since I did it once. But I can call my boss and he does it for me :D
//END RANT !!!4 -
When a minor bug inspires clients to add a new functionality :|
Instead of 'video calling' icon to make video calls, I mistakenly displayed calendar icon in the App and now clients want me to add schedule video call feature :|6 -
Always satisfying when clients say our API doesn't work and it's shit, only to find out their firewall prevented external calls.
-
@netikras since when does proprietary mean bad?
Lemme tell you 3 stories.
CISCO AnyConnect:
- come in to the office
- use internal resources (company newsletter, jira, etc.)
- connect to client's VPN using Cisco AnyConnect
- lose access to my company resources, because AnyConnect overwrites routing table (rather normal for VPN clients)
- issue a route command updating routing table so you could reach confluence page in the intranet
- route command executes successfully, `route -n` shows nothing has changed
- google this whole WTF case
- Cisco AnyConnect constantly overwrites OS routing table to ENFORCE you to use VPN settings and nothing else.
Sooo basically if you want to check your company's email, you have to disconnect from client's VPN, check email and reconnect again. Neat!
Can be easily resolved by using opensource VPN client -- openconnect
CISCO AnyConnect:
- get a server in your company
- connect it to client's VPN and keep the VPN running for data sync. VPN has to be UP at all times
- network glitch [uh-oh]
- VPN is no longer working, AnyConnect still believes everything is peachy. No reconnect attempts.
- service is unable to sync data w/ client's systems. Data gets outdated and eventually corrupted
OpenConnect (OSS alternative to AnyConnect) detects all network glitches, reports them to the log and attempts reconnect immediatelly. Subsequent reconnect attempts getting triggered with longer delays to not to spam network.
SYMANTEC VIP (alleged 2FA?):
- client's portal requires Sym VIP otp code to log in
- open up a browser in your laptop
- navigate to the portal
- enter your credentials
- click on a Sym VIP icon in the systray
- write down the shown otp number
- log in
umm... in what fucking way is that a secure 2FA? Everything is IN the same fucking device, a single click away.
Can be easily solved by opensource alternatives to Sym VIP app: they make HTTP calls to Symantec to register a new token and return you the whole totp url. You can convert that url to a qr code and scan it w/ your phone (e.g. Google's Authenticator). Now you have a true 2FA.
Proprietary is not always bad. There are good propr sw too. But the ones that are core to your BAU and are doing shit -- well these ARE bad. and w/o an oppurtunity to workaround/fix it yourself.13 -
Almost three years ago when I was starting web development,a friend of mine asked me to create a website for him.
You know those single page portfolio with a blog. I said Ok.
After a week I hosted the website and the dude didn't pay up the remaining amount. After following up for a while I just commented out the links to load all css files and declined his calls till he paid up.
He called and said he suspected a hack, to which I replied yes. He had to pay up the remaining amount + more to prevent 'other future hacks'.
The website is no longer active (koome.co.ke) but since then my interactions with clients has changed.3 -
Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.
One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.
I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.
I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.
We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.
[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.
tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.2 -
After working for this company for only a couple years, I was tasked with designing and implementing the entire system for credit card encryption and storage and token management. I got it done, got it working, spent all day Sunday updating our system and updating the encryption on our existing data, then released it.
It wasn't long into Monday before we started getting calls from our clients not being able to void or credit payments once they had processed. Looking through the logs, I found the problem was tokens were getting crossed between companies, resulting in the wrong companies getting the wrong tokens. I was terrified. Fortunately I had including safe guards tying each token to a specific company, so they were not able to process the wrong cards. We fixed it that night.1 -
Yuppie clients are utter cancer. You treat me like garbage, stress me the fuck out with constant calls and changes, and force me to deploy manually on a f*cking friday. Your site deserves to be broken. You deserve to be angry. I enjoy your business suffering, you yuppie ass money brabbing retardotron.
-
Right, I've been here before.
Our app requires an internet connection, and one of our clients wants to roll it out on a strictly managed network.
We told them which addresses our app communicates with and their network team opened them up for traffic. Should work, right?
Nope, doesn't work.
So I request them to use Fiddler to do some debugging of the network traffic, and lo and behold, it does work when Fiddler is active.
One important detail is that Fiddler uses it's own SSL certificate to debug HTTPS communications. I've had moments where expired certificates were the cause of things not working and running Fiddler "fixes" this because of their own certificate.
So I point this out in numerous mails to their network team, every time I get a response saying "nah, that can't be it".
I keep insisting "I have had this before, please check if any installed Root CA Certificates is expired"
At this point I'm certain they have updates turned off on these machines, and their certificates must not have been updated for a long time.
At one point they come back to me. "Hey, when Fiddler is off, WireShark shows the app communicating with ICMP calls, but when it's on it shows HTTP calls instead".
...YOU'RE THE SUPPOSED NETWORK EXPERTS?! You think data can be send via ICMP? Do you even know what ICMP is? Of course you'll see ICMP calls when the network is rejecting the packages instead of HTTP calls when everything's fine.
(ICMP is used to communicate errors)
I'm trying to keep my patience with these guys until they find exactly what's wrong because even I am somewhat grasping at straws right now. But things like this makes me doubt their expertise...6 -
Man, what a way to start the week. Our mailserver went nuts (something about a Shellbot virus, I don't know) and we were forced to migrate to a new one. Clients calling in panic and threatening to sue us and shit. I was the one tasked to fix the problem (I am a developer mind you, my sysadmin knowledge is limited to google searching and contacting support). At the same time, Turkish hackers attacked our other server and forced me to fetch backups and clear spamming scripts. And to top it all, I was forced to answer the phone calls and respond to the threats. Man, I must have been a complete prick in my previous lifetime to deserve this.4
-
Got pulled out of bed at 6 am again this morning, our VMs were acting up again. Not booting, running extremely slow, high disk usage, etc.
This was the 6 time in as many weeks this happened. And always the marching orders were the same. Find the bug, smash the bug, get it working with the least effort. I've dumped hundreds of hours maintaining this broken shitheap of a system, putting off other duties to keep mission critical stations running.
The culprits? Scummy consultants, Windows 10 1709, and Citrix Studio.
Xen Server performed well enough, likely due to its open source origins and Centos architecture.
Whelp. DasSeahawks was good and pissed. Nothing like getting rousted out of bed after a few scant hours rest for patching the same broken system.
DasSeahawks lost his temper. Things went flying. Exorcists were dispatched and promptly eaten.
Enough. No consultants, no analysts, and no experts touched it. No phone calls, no manuals, not even a google search. Just a very pissed admin and his minion declaring blitzkrieg.
We made our game plan, moved the users out, smoked our cigs, chugged monster, and queued a gnu-metal playlist on spotify.
Then we took a wrecking ball to the whole setup. User docs were saved, all else was rm -r * && shred && summon -u Poseidon -beast Land_Cracken.
Started at 3pm and finished just after midnight. Rebuilt all the vms with RDP, murdered citrix studio (and their bullshit licenses), completely blocked Windows 10 updates after 1607, and load balanced the network.
So what do we get when all the experts are fired? Stabbed lightning. VMs boot in less than 10 seconds, apps open instantly, and server resources are half their previous usage state. My VMs are now the fastest stations in our complex, as they should be.
Next to do: install our mxgpu, script up snapshots and heartbeat, destroy Windows ads/telemetry, and setup PDQ. damn its good to be good!
What i learned --> never allow testing to go to production, consultants will fuck up your shit for a buck, and vendors are half as reliable over consultants. Windows works great without Microsoft, thin clients are overpriced, and getting pissed gets things done.
This my friends, is why admins are assholes.4 -
Fuck google cloud platform. My server has been down for last 4 days. Stupid reason google gives me is that it does not have resources available in my zone. Why the fuck do you start a hosting company if you cannot provide RAM and CPU. On top of that their support is so bad that after 20 emails, 4 chat tickets, 3 phone calls nobody knows the issue I am facing. They just give the links to their ultra stupid documentarion.
Now all my 6 projects are down. Clients are getting impatient. I cannot do any work and googles support is the worst.
They dont even want to understand the issue, dont know how they will solve it.
I have created AWS instance now and migrated to AWS. But i have old backups which are useless on AWS. To get the latest backups i need google cloud instance to get started but stupid google does not have resources. How hard it is to add 1 CPU and 1GB RAM?18 -
Why in the world IT work is so stressful?
I never been like that since I start developing code professionally, 8 years ago.
Since then, I had many health problems due stress, and some were really scaring (heart problem).
I'm trying to adapt to a healthier way of work, but I'm starting to doubt if that is possible.
Work in technology seems cruel and soulless sometimes. The constant pressure to learn new things all the time, to specialize in a lot of skills, simultaneously. The urgency nature of ALL tasks - even a simple form field slightly out of place seems to be an issue of life and death for clients.
Easy and quick communication made some people lost boundaries and respect. Many times I received calls and messages after midnight, about things like elements alignment.
And the worst is when clients blame you about their business problems. If they are not selling well this week, it's fault of the website you did ( which they are using for months now).
This actually happened to me today, first thing in the morning. After I slept just 3h, because I worked until late yesterday (oh yeah many more of these life/death updates).
What happens in this industry? Will this ever be different some day?6 -
> Startup: ok listen up, we got this super cool thing we want to do with Twilio. Doesn't get any easier: some calls to book a restaurant, you ask for booking data and save that on some db.
> iHateForALiving: I'm on it. We got a couple weeks of development, never worked with Twilio, but should be easy enough
> Startup: Hold it big guy, we can't just write code like this. There's this OTHER developer with a super cool framework he wrote himself, it supports OAuth2 and multitenancy, written in Huskell, microservices to authenticate several apps all working concurrently in our environment, some orchestrator, cloud computing on AWS, you're going to love it. There's this Postman project with 200-something calls (the ones I need for my project, one and only consumer for those APIs, are 5 including the login)
> iHateForALiving: You are aware you'll have approximately six clients and they'll pay some 30 bucks each per month, aren't you?
> Startup: You don't understand, this infrastructure is CRITICAL for the future of our company
> ffwd 6 months
> iHateForALiving: guys we had this 2 weeks project and it's taking months, I'm ready, what is going on there?
> Startup: someone killed our DB, the OTHER developer pushed on git the access credentials :(
THE FULL MOON IS DRAWING NEAR AND THE FUCKING WERECODERS STRIKE AGAIN! -
For the last week or so I've been writing a userbot for Telegram. Completely from scratch, plus Telethon to not reinvent the wheel entirely. I'm coming from the codebase of an existing userbot.
That userbot is written by a good friend of mine, who makes 6 figures, and whom I respect greatly. However the code is a steaming pile of shit. Now that is not his fault, he largely inherited that code too, tried to fix it, failed, gave up.
I am reimplementing it entirely. I'm only looking at the modules, trying to understand them, and copying over the necessary bits and changing them where necessary. But I've come across some nasty shit.
Userbots often edit existing messages from real Telegram clients. They're kind of like a login to your account, but with a program rather than a regular client. You send a message from a real client, it sees it and does whatever it needs to, and edits your message to give you feedback. Which is great.
However, there's no need to do simple string edits by importing "re". So why do you? Because you're an idiot, that's why. The old bot is based on Paperplane, which in turn is based on Telethon. Why do I see function calls to Telethon in some places and Paperplane in others? Because you're an idiot, that's why. Why does the dig module fail to even give correct answers? Because you know nothing about the DNS, that's why. And you didn't learn about RRs before implementing it.
And don't you tell me that this code is shit, and this bot is slow only when I run it on a fucking Pentium. I run this shit on an i7 and CPU isn't even the issue - memory, disk and such are. If you had any clue whatsoever about efficiency, you would've known because it's blatantly obvious. There's a reason why my machines rarely go past 5% CPU utilization. It's the fastest component in the entire fucking system.
When users come and say.. hmm this application of yours, it consumes a lot of memory. It takes a long time to do X and Y and I don't quite understand why, it seems illogical. Then maybe you should go look at your code, like you would look at yourself in the mirror. And then you fucking go fix it so that I don't have to. You're an engineer just like I am. And I am not even a dev proper - I'm a sysadmin by trade. Why should I have to fix your shit for you?1 -
Client: How long will it take you to build this?
Me: Maximum of 7days
Day 1 to Day 5, To myself: I have so much time, lemme build a Js engine in Rust and open-source it. It shouldn't take that long.
Day 6, After many failed attempts at debugging RegExp:
Starts working on the client's product, scraps off sleeping hour (why do I sleep in the first place)
Day 7: At 23:59...calls clients, he doesn't answer, probably sleeping... Sends message "Product ready to be tested at your call, I've not slept in 7 straight days because I like you"4 -
Depressed since yesterday.
Updated all our clients Dialers. Stellar performance. Suddenly one of 15 can’t hang up three way calls.
It’s one of our biggest clients. And they just started. We upgraded the dialers so the answering machine detection would improve for them and it did, along with vast performance upgrades as well. Suddenly, this issue.
2 days in they pull the plug until we fix it. The issue is sporadic and we cannot reproduce. No one else is having the issue. I can’t even debug it properly as it’s a third party dialer with no customizations on it. I found out where the error is, but no idea the workflow they got it to happen with or why. It’s so frustrating. It happens using the dialer native interface, and our integration via api calls. The channel doesn’t get sent to the command for some random reason, and only sometimes.
So even if it’s fixed they don’t trust the system. Now they are losing the full integration we have with the crm and dialer and it’s going to be a mess of data for them. All because of this one issue. They love the CRM though...
If they had just stayed on one more day I’m sure I could have found it. Now I have to play forensic scientist and look through old data, without being able to see the client code that was causing the issue.
Just threw some cash down to be able to talk to the dialer engineers and hopefully see what’s up. What a nightmare. And I have so many other projects for the platform due so soon...
Sigh. Super depressing.1 -
Well , this isn't a rant or a joke , so I just thought I should post it here in case people are going through a similar situation . So I know this guy , who works at this startup , so he had just joined the company and made a huge impression on the boss ( My friend is fantastic in developing ) , so as great as that sounds , it doesn't . After a year or so , he's been promoted and is now kinda a face for the devs of the company and this made his boss very cocky , like he would take so many projects or requirements of his top clients and place them on the shoulders of my friend and give a bad time limit , which is impossible but he always managed to just finish completing it . Naturally it affected his sleep cycle , his daily life and as a result , his mental health . As time went on and as more and more projects were being placed on him..........he finally broke , he used to miss so many days of work , not return any of my calls or texts , miss lunches , have breakdowns . I became very concerned and didn't want him to end it , I went to his place , spoke to him , found out that he had suicidal thoughts . Fast forward a year later , he's still going to a shrink , everyday but he's better now and after forcing him to talk to his boss and now his boss gives him plenty of time to finish the projects and said to be straightforward with how he feels and so on . I know this isn't what you would expect to find here but I just wanted to say after having this experience , please do not keep quiet , be straightforward with your boss and don't overburden yourself , if you're an introvert , tell it to someone you know , to tell your boss , and if you know anyone in a similar situation , do be out there for them . I'm sorry if this kinda spoils your mood , but people have to be aware . Be careful , lots of love people4
-
Ever had a day that felt like you're shoveling snow from the driveway? In a blizzard? With thunderstorms & falling unicorns? Like you shovel away one m² & turn around and no footprints visible anymore? And snow built up to your neck?
Today my work day was like that.. xcept shit..shit instead of pretty & puffy snow!!
Working on things a & b, trying to not mess either one up, then comes shit x, coworker was updating production.. ofc something went wrong.. again not testing after the update..then me 'to da rescue'.. :/ hardly patch things up, so it works..in a way.. feature c still missing due to needed workarounds.. going back to a and b.. got disrupted by the same coworker who is nver listening, but always asking too much..
And when I think I finally have the b thing figured out a f-ing blocker from one of our biggest clients.. The whole system is unresponsive.. Needles to say, same guy in support for two companies (their end), so they filed the jira blocker with the wrong customer that doesn't have a SLA so no urgent emails..and then the phone calls.. and then the hell broke loose.. checking what is happening.. After frantic calls from our dba to anyone who even knows that our customer exists if they were doing sth on the db.. noup, not a single one was fucking with the prod db.. The hell! Materialised view created 10 mins ago that blocked everything..set to recreate every 10 minutes..with a query that I am guessing couldn't even select all that data in under 15.. dafaaaq?! Then we kill it..and again it is there.. We found out that customers dbas were testing something on live environment, oblivious that they mamaged to block the entire db..
FML, I'm going pokemon hunting.. :/ codename for ingress n beer..3 -
Lying recruiters really make my shit itch.
A couple of months ago a recruiter got in touch on linked in as he’d seen my cv on Indeed or somewhere.
He asks what I’m looking for and I tell him I want to move to a more development focused role rather than mosh mash of support, admin and Dev that I do at the moment.
He’s says he’s got just the role at a fairly local software company, and that the role would be at least 90% development blah blah blah.
So I set up a video call, and it immediately becomes clear that they want someone to do support/admin who might get to do a tiny bit of dev (they mainly asked about my experience with HTML) and I could tell they lost interest when I said I was more interested in backend development etc.
They didn’t want to progress the application as I wasn’t what they were looking for, which is fair enough they weren’t what I was looking for either.
But, do recruiters intentionally set out to lie to applicants about what a job is/entails or do they either get duff info from clients, or just not understand the job specs they are given?
I mean it wasted my lunch break (not including calls with the recruiter) and an hour of time for the CEO and Dev from the company.12 -
When clients calls me, and tells me that the website is broken.
client: It won't upload my pictures, says that file size is to big.
me: How big is your picture?
client: How do I check that?
30 min of explaining and a him forgetting to charge the laptop.
Client: It says 32 mb.
Me: Yep that's way to big, won't work for a website.
Client: How do you make them smaller?
Me: Crying. -
Oh, well. Work on bad projects with bad clients/managers, for the sake of the money, it's a life sucker. At first I thought it was not a big deal. I was collaborating to someone's elses business and doing the best work I could.
I was tired, depressed, sleepless, having allergic rhitinis every two weeks, frustrated without any opportunity to grow intellectually, fearing clients calls and emails, and... in denial.
Since last year, I decided to stop working on some kind of project and for some kind of people. As the remaining contracts and projects were being wrapped up, I started to feel relieved, despite of all anxienty of let go long term clients and see income lowering.
Then I started to use my free time and savings to futher my education, send cvs and work on side projects. It's not an easy transition. I'll still need to keep working on not-so-good projects to pay the bills, however, I've been selecting more.
Slowly I'm recovering my life, health and enthusiasm for cs again.
I'm learning to not give a fuck and it really helps.1 -
Working on an Android app for a client who has a dev team that is developing a web app in with ember js / rails. These folks are "in charge" of the endpoints our app needs to function. Now as a native developer, I'm not a hater of a web apps way of doing things but with this particular app their dev teams seems to think that all programming languages can parse json as dynamically as javascript...
Exhibit A:
- Sample Endpoint Documentation
* GetImportantInfo
* Params: $id // id of info to get details of
* Endpoint: get-info/$id
* Method: GET
* Entity Return {SampleInfoModel}
- Example API calls in desktop REST client
* get-info/1
- response
{
"a" : 0,
"b" : false,
"c" : null
}
* get-info/2
- response
{
"a" : [null, "random date stamp"],
"b" : 3.14,
"c" : {
"z" : false,
"y" : 0.5
}
}
* get-info/3
- response
{
"a" : "false" // yes as a string
"b" : "yellow"
"c" : 1.75
}
Look, I get that js and ruby have dynamic types and a string can become a float can become a Boolean can become a cat can become an anvil. But that mess is very difficult to parse and make sense of in a stack that relies on static types.
After writing a million switch statements with cases like "is Float" or "is String" from kotlin's Any type // alias for java.Object, I throw my hands in the air and tell my boss we need to get on the phone with these folks. He agrees and we schedules a day that their main developer can come to our shop to "show us the ropes".
So the day comes and this guy shows up with his mac book pro and skinny jeans. We begin showing him the different data types coming back and explain how its bad for performance and can lead to bugs in the future if the model structure changes between different call params. He matter of factually has an epiphany and exclaims "OHHHHHH! I got you covered dawg!" and begins click clacking on his laptop to make sense of it all. We decide not to disturb him any more so he can keep working.
3 hours goes by...
He burst out of our conference room shouting "I am the greatest coder in the world! There's no problem I can't solve! Test it now!"
Weary, we begin testing the endpoints in our REST clients....
His magic fix, every single response is a quoted string of json:
example:
- old response
{
"foo" : "bar"
}
- new "improved" response
"{ \"foo\" : \"bar\" }"
smh....8 -
The more I'm on here the more I remember all the shit I have had to deal with in the past.
Anyway, lets rant! I just moved cities after college to be closer to my family, I didnt have any work lined up at that stage but started job hunting the moment I was settled in, I did some freelance for smaller companies to stay afloat.
Eventually I got a job at this agency startup where "SEO" was there main focus, still very inexperienced they put me on frontend and data capturing but will teach me how to code using their systems in due time. At this stage I was getting paid minimum wage, but I was doing minimum work and it wasnt that bad.
A new investor bought 49% of the company and immediately moved into the office space to focus more on marketing (He was one of those scaly marketing guys that will sell you babies if he could get his hands on enough to make a profit).
This is where everything starts going to shit. He hires a bunch of "SEO Gurus", fills up the small office with people like sardines squished together. Development was still our main money maker at this stage, so there where 3 new more senior developers at this stage and I started learning a lot really fast.
Here are some of the issues we had to deal with:
1. Incentives - Great more money, haha! No, No, you where 5 minutes late so you only get half of the promised amount.
2. For every minute you are late we will deduct it from you paycheck (Did I mention I was getting paid minimum wage).
3. If you take a smoke break we will dock it from your pay.
4. Free gym membership to the gym downstairs, but you can only go once a week during your lunch.
5. No pay raises if you cant prove your worth on paper.
He on purposely made up shitty rules and regulations to keep us down and make as much profit as he could.
Here are some shitty stuff he has done:
1. We arent getting a 13th check this year because the company didnt make a big profit - while standing next to his brand new BMW.
2. Made changes over FTP on clients work because we where too slow to get to it, than blames me for it because its broken the next day and wants to give me a written warning for not resolving the issue Immediately. They went as far as wanting to fire me for this, gave me 1 day notice for meeting and that I can bring a lawyer to represent me (1 day notice is illegal, you need 5 days where I am from), so I brought a lawyer since my mom was a lawyer. They freaked the fuck out and started harassing me about this a week later.
3. Would have meetings all the time about how much money the company is making, but wont be raising our pay since no one has proven they are worth it yet.
4. Would full on yell at employees infront of the entire office if they accidentally made an mistake on a clients project.
One one occasion I took a week off for holiday, my coworker contacted me to ask a question and I answered that I will handle it when I am back the following week. Withing 2 hours my other boss phones me in a rage, "he is coming to fetch the company laptop from my house in 5 minutes, he will let me know when he arrives. Gives me no time to talk at all and hangs up - I have figured out what has happened by now so when he showed up he has this long speech about abandonment, and trust and loyalty to the company. So I pass him my laptop once he shut up and said: "You do know I am on holiday leave which you approved, right?", he goes even more silent and passes me back my laptop without saying anything, and drives off.
While the above was happening Douche manager back at the office has a rage as well and calls the whole office (25 people) to a meeting talking about how I abandoned the company and how disgraceful that is.
Those are the shitty experiences I can remember, there where many more like this. All of the above eventually led to me going into a deep depression and having panic attacks weekly, from being overworked or scared to step out of line. Its also the reason I almost stopped coding forever at that stage. I worked there for 2.5 years with the abuse.
I left 2 weeks after the last shit show, I am ok now and have my anxiety and depression well under control if not almost gone completely.
Ran into Douche Manager a few months ago after 9 years, the company got bought out and the first person they fired was him. LOL! He now has his own agency and is looking for Developers (They are hard to find he says), little does he know I spread his name far and wide to all and every Dev I knew and didnt know to avoid working for him at all costs. Seems like word of mouth still works in this digital age.
Thanks for reading this far!5 -
!Dev
As a something-designer and content writer, you would say I am pretty much used with people stealing my ideas and then bragging with them, right? Well, yeah, but not when I am fucking backstabbed by my OWN FUCKING ASSHOLE-FIANCE (hi, hun).
In our little depressing family, I am the one with ideas. One day he starts to work at a little very basic app and he starts bragging with it at me (mostly disrupting me while working). So I start giving him ideas based on what he experienced at work and what he could add to this management app so nobody will get the same shit as he did + several things + I basically designed it from scratch, how it should look, what it should do, who should access what etc. Anyway, he starts implementing them and then I told him „Well this is nice, how about we sell it”. I advise him on what kind of possible clients he should search for and how to negotiate and etc. Well, he goes to a meeting with somebody interested in this application, after, he calls me back AND HE HAD THE NERVE TO SAY THIS TO ME :
- Good news, MY APPLICATION would lead us in*blabla* market.
BITCH, YOU BETTER SLAP YOURSELF `CAUZ EXCEPT FOR THE CODE THAT SHIT IS MINE ALMOST FROM SCRATCH. SO SCREW YOU AND YOUR FUCKING NEED TO SUCK YOUR OWN DICK.
(i said that to him on the phone)19 -
Not specifically a Dev job, but I did do a bit of development at this wifi startup. It was a wifi shop where we set up wifi for hotel clients all over the US. Anyways, they said I would make great money doing "on call" support, and me being an intern and naive I said absolutely I'd do it. Well 3 months later I was put on call essentially every day and one weekend I was with my mother and it was her birthday. At her party at this nice restaurant, with all of our close friends/family, I got a call. It took me 45 minutes to solve because of how idiotic the clients were, and after that I got 4 more calls equally as frustrating and long throughout that night. I asked for help from employees, the owner, ANYONE. Nobody helped. Needless to say I emailed the owner and said farewell that following Monday.
-
A random story that just popped back into my head while reading another rant:
Long ago, we developed our own webmail platform at the request of clients. After it was finished, it was never updated and eventually turned into an outdated insecure steaming pile of crap. Up until ~2015, it looked like the first iteration of AOL Mail from the 1990s (and it functioned as such too.) Years, we decided to sunset the platform, and allotted 6-months or so to transition all the active users off the platform and over to an alternative email provider. We had to call each client multiple times and send multiple emails with a deadline detailing when the service would be shut down, and we'd explain that if they didn't transition over to a new service and transfer all their emails before that date, then the emails would be lost forever. Lo and behold, a handful of clients ignored our repeated contact attempts, and we shut down their email service (as we told them that we would.) Of course, they called screaming and panicking "OUR EMAIL IS DOWN OUR EMAIL IS DOWN WE'RE LOSING MONEY FIX IT NOW!!!!," and we told them "We attempted to contact you multiple times, and you neglected to return our numerous calls or emails. We're happy to help you transition your old email addresses to this new provider, but because you neglected to follow the cushy deadline we provided you, all of your emails are gone."
Of course, they denied having ever received our calls/emails, and we'd have to provide them with our outgoing call recordings to prove that we did in fact contact them multiple times. Then they'd blame the mishap on their secretary, who would blame it on the intern, who would blame it on the IT guy, who would blame it on the janitor, and so on and so forth.
Moral of the story: always keep outgoing call recordings when you're sunsetting a product.1 -
Why not release the devrant (mobile+web) client on github (and maybe gitlab for people that would actually contribute but are special about the usage of github) so people could contribute to it, leading to faster progress? I thought about it now for a bit and couldn't see any problems with that, since the current apk can be anyway unpacked via freely available tools (appcelerator doesn't make it too hard either anyway 😕) and the website/api isn't any secret either (see the 4000 clients getting patched together out of zombie like api calls)21
-
I'm writing a devrant like site, so a kind of forum that supports live chat under every article. Login will be just username and password to stay anonymous. Email is optional for password reset. Also it won't have password requirements. Who cares if user uses insecure password. I do like the devrant avatar thing. I will use the ducky generator instead. So everyone on the site is a custom duck. K-SASS prolly never expected his generator to be used anywhere. The requirement of this site is that it scales very well. I have db calls of 0.006s, this is for persistent data only and will be used by all site instances. I expect that it can handle many clients concurrent as long I do not return more than 30 rows or so. Events get handled by a self written pubsub server.
All sounds great and development goes fine. But why is this a rant? Because the same thing as always is biting me, I can't design a site at all. I know how but I don't have any feeling for design at all making me almost incapable of building an attractive site. The only thing I can 'design' is an application in bootstrap or smth. I spend so much time one design while I don't like to do it ironically. But looks of site is almost as important as an good working site. Good working site doesn't get used if looks bad in many casee. This is since the start of my career an issue and it sucks that I appearantly can't deliver a whole site on my own meeting my standards.
My backend work is top notch tho. Btw, this application is not to be an alternative for devrant. I do not think I can attract more users than it already has and I've seen two communities disappearing once because someone decided to make a new one, took half of community with him and both communities died after short while.
End product of this project is a working project, not a live site hosted somewhere. It's pure about mixing mostly self written tech to get the best performance. Reinventing wheel on many levels. I wanted maybe to do the site in C but decided that it's way to much work for the value. I change the site so rapid since I don't have decent plan that python aiohttp is the best choice in amount of writing it yourself and fast. It's very lightweight.
More a story than a rant, sorry27 -
So management calls me at 1 AM. I have insomnia so I'm still awake... but I know I have to set boundaries, steer away from unhealthy and unproductive habits. I knew that this spontaneous meeting would not be compensated, and even if they wanted me to fix a bug, I'd be too sleepy to do anything really. I needed some healthy sleep. So I muted my phone and ignored them...
But I kept thinking on the call. What did they want? Did they found a bug on production? (We do have clients on the other side of the world.) Would this create a big fight? And of course, if they brought it up, what would I respond? I did feel guilty. I was worried about the company, since my future also depended on it... and my insomnia kept me awake for an extra couple of hours...8 -
TL;DR; do your best all you like, strive to be the #1 if you want to, but do not expect to be appreciated for walking an extra mile of excellence. You can get burned for that.
They say verbalising it makes it less painful. So I guess I'll try to do just that. Because it still hurts, even though it happened many years ago.
I was about to finish college. As usual, the last year we have to prepare a project and demonstrate it at the end of the year. I worked. I worked hard. Many sleepless nights, many nerves burned. I was making an android app - StudentBuddy. It was supposed to alleviate students' organizational problems: finding the right building (city plans, maps, bus schedules and options/suggestions), the right auditorium (I used pictures of building evac plans with classes indexed on them; drawing the red line as the path to go to find the right room), having the schedule in-app, notifications, push-notifications (e.g. teacher posts "will be 15 minutes late" or "15:30 moved to aud. 326"), homework, etc. Looots of info, loooots of features. Definitely lots of time spent and heaps of new info learned along the way.
The architecture was simple. It was a server-side REST webapp and an Android app as a client. Plenty of entities, as the system had to cover a broad spectrum of features. Consequently, I had to spin up a large number of webmethods, implement them, write clients for them and keep them in-sync. Eventually, I decided to build an annotation processor that generates webmethods and clients automatically - I just had to write a template and define what I want generated. That worked PERFECTLY.
In the end, I spun up and implemented hundreds of webmethods. Most of them were used in the Android app (client) - to access and upsert entities, transition states, etc. Some of them I left as TBD for the future - for when the app gets the ADMIN module created. I still used those webmethods to populate the DB.
The day came when I had to demonstrate my creation. As always, there was a commission: some high-level folks from the college, some guests from businesses.
My turn to speak. Everything went great, as reversed. I present the problem, demonstrate the app, demonstrate the notifications, plans, etc. Then I describe at high level what the implementation is like and future development plans. They ask me questions - I answer them all.
I was sure I was going to get a 10 - the highest score. This was by far the most advanced project of all presented that day!
Other people do their demos. I wait to the end patiently to hear the results. Commission leaves the room. 10 minutes later someone comes in and calls my name. She walks me to the room where the judgement is made. Uh-oh, what could've possibly gone wrong...?
The leader is reading through my project's docs and I don't like the look on his face. He opens the last 7 pages where all the webmethods are listed, points them to me and asks:
LEAD: What is this??? Are all of these implemented? Are they all being used in the app?
ME: Yes, I have implemented all of them. Most of them are used in the app, others are there for future development - for when the ADMIN module is created
LEAD: But why are there so many of them? You can't possibly need them all!
ME: The scope of the application is huge. There are lots of entities, and more than half of the methods are but extended CRUD calls
LEAD: But there are so many of them! And you say you are not using them in your app
ME: Yes, I was using them manually to perform admin tasks, like creating all the entities with all the relations in order to populate the DB (FTR: it was perfectly OK to not have the app completed 100%. We were encouraged to build an MVP and have plans for future development)
LEAD: <shakes his head in disapproval>
LEAD: Okay, That will be all. you can return to the auditorium
In the end, I was not given the highest score, while some other, less advanced projects, were. I was so upset and confused I could not force myself to ask WHY.
I still carry this sore with me and it still hurts to remember. Also, I have learned a painful life lesson: do your best all you like, strive to be the #1 if you want to, but do not expect to be appreciated for walking an extra mile of excellence. You can get burned for that. -
Today I learned:
My computing teacher has never thought about having the front end and back end as different apps. He always just connects to the database from the client and calls the clients non-gui parts the backend.
I now understand why he was so confused when I said I was thinking about the backend accepting web-based and desktop-based clients.2 -
I work for an investment wank. Worked for a few. The classic setup - it's like something out of a museum, and they HATE engineers. You are only of value if work on the trade floor close to the money.
They treat software engineering like it's data entry. For the local roles they demand x number of years experience, but almost all roles are outsourced, and they take literally ANYONE the agency offers. Most of them can't even write a for loop. They don't know what recursion is.
If you put in a tech test, the agency cries to a PMO, who calls you a bully, and hires the clueless intern. An intern or two is great, if they have passion, but you don't want a whole department staffed by interns, especially ones who make clear they only took this job for the money. Literally takes 100 people to change a lightbulb. More meetings and bullshit than development.
The Head of Engineering worked with Cobol, can't write code, has no idea what anyone does, hates Agile, hates JIRA. Clueless, bitter, insecure dinosaur. In no position to know who to hire or what developers should be doing. Randomly deletes tickets and epics from JIRA in spite, then screams about deadlines.
Testing is the same in all 3 environments - Dev, SIT, and UAT. They have literally deployment instructions they run in all 3 - that is their "testing". The Head of Engineering doesn't believe test automation is possible.
They literally don't have architects. Literally no form of technical leadership whatsoever. Just screaming PMOs and lots of intern devs.
PMO full of lots of BAs refuses to use JIRA. Doesn't think it is its job to talk to the clients. Does nothing really except demands 2 hour phone calls every day which ALL developers and testers must attend to get shouted at. No screenshare. Just pure chaos. No system. Not Agile. Not Waterfall. Just spam the shit out of you, literally 2,000 emails a day, then scream if one task was missed.
Developers, PMO, everyone spends ALL day in Zoom. Zoom call after call. Almost no code is ever written. Whatever code is written is so bad. No design patterns. Hardcoded to death. Then when a new feature comes in that should take the day, it takes these unskilled devs 6 months, with PMO screaming like a banshee, demanding literally 12 hours days and weekends.
Everything on spreadsheets. Every JIRA ticket is copy pasted to Excel and emailed around, though Excel can do this.
The DevOps team doesn't know how to use Jenkins or GitHub.
You are not allowed to use NoSQL database because it is high risk.2 -
Well, I posted this rant a few days ago where I was expressing my desires to get a job as a Software Developer... Here I am again re-posting.
________________________________
FFS! Can I get a remote job as soft-dev?? I know a little bit of java, I mean I have a GitHub repo for a project if anyone wants to see what I'm doing.
If anyone knows or feel that can help me, please lend me a hand, I need to start working (to get real experience) and earn a little (prevent from starving in this fucking shithole country).
I'm not asking for money, I'm asking for a freaking job, a task, anything.
Little brief of my situation... I'm from Venezuela... Done!
Now for real, I'm a freelancer IT technician for almost 8 yrs, now I'm studying software engineering (8th Semester), I'm 31 years old, have a family (7 yrs old daughter, newborn baby boy), work is not flowing since the hourly price got high due to the economic crisis and clients are hiring people instead of outsourcing.
I'm not expecting to earn the minimum wage of UUSS, 150$/month can do the job! This due to the black market price of the USD (10X.000BsF so far), where 1$ represents the 1/8 part of the minimum wage here, to put it in perspective, toothpaste cost 200.000Bsf, 1/4 of the minimum wage.
Perhaps you will be asking yourself "Damn! so how do you do to survive!?" well, at least once a week a client calls and that saves the entire week, this isn't life my people, this is surviving... And if you don't believe me, I can show a receipt from the supermarket, and show you the average salary or my incomings.
Anyway enough drama and whining for today, I'm not doing this again in my life, I'm a person who achieves goals and earns what deserve (even this situation, I know that I deserve it for not thinking properly in the past, but we can't be victims of our past or do we?)3 -
FFS! Can I get a remote job as soft-dev?? I know a little bit of java, I mean I have a GitHub repo for a project if anyone wants to see what I'm doing.
If anyone knows or feel that can help me, please lend me a hand, I need to start working (to get real experience) and earn a little (prevent from starving in this fucking shithole country).
I'm not asking for money, I'm asking for a freaking job, a task, anything.
Little brief of my situation... I'm from Venezuela... Done!
Now for real, I'm a freelancer IT technician for almost 8 yrs, now I'm studying software engineering (8th Semester), I'm 31 years old, have a family (7 yrs old daughter, newborn baby boy), work is not flowing since the hourly price got high due to the economic crisis and clients are hiring people instead of outsourcing.
I'm not expecting to earn the minimum wage of UUSS, 150$/month can do the job! This due to the black market price of the USD (10X.000BsF so far), where 1$ represents the 1/8 part of the minimum wage here, to put it in perspective, toothpaste cost 200.000Bsf, 1/4 of the minimum wage.
Perhaps you will be asking yourself "Damn! so how do you do to survive!?" well, at least once a week a client calls and that saves the entire week, this isn't life my people, this is surviving... And if you don't believe me, I can show a receipt from the supermarket, and show you the average salary or my incomings.
Anyway enough drama and whining for today, I'm not doing this again in my life, I'm a person who achieves goals and earns what deserve (even this situation, I know that I deserve it for not thinking properly in the past, but we can't be victims of our past or do we?)
Here I leave my repo link, see the develop branch https://github.com/ajfmo/Sislic
I have touched HTML, CSS, JS, nodeJS, yarn, bower, Ubuntu both desktop and server, but what I really like is Java.
"Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime." - ancient Chinese proverb.6 -
Constant calls from clients who want to talk for hours about every little detail of the project.
Guys, I need to be able to work on the projects. I can't do that if you nail me to the phone. In the end, I'm the stupid one if the deadline was not met. -
How much experience do you have in asp.net? Answered. Next question - How about web development, how much in that? These so called fucking tech recruiters in India are making this industry a mess. These fucking donuts have no clue what are they hiring for, study done on profile is next to zero and then they call you and ask you such questions.
The day was going pretty badly already and this tech recruiter calls me up and starts evaluating my profile and whether it matches with her clients requirement or not! So she starts with some basic stuff and then drops the said pearl of wisdom. After listening that question I went full retard in less than 3 seconds. But our miss mumbo Dumbo proceeds and asks me how many years of experience in xml and Json and whether I have worked on html (!!!!!!). You fucking knucklehead why don't you fucking first have a basic knowledge about your job first and then start dialing? You just caused me a massive migraine attack you dimwitted slack jawed idiot.3 -
I got assigned to work on a new project a couple of weeks ago. We got the POC code handed off from senior management, since he came up with the idea over the weekend. The project concept is hella exciting, but the dev manager and PO I have to deal with make life unbearable to say the least.
We have only 2 devs (including me) and 1 QA on this supposedly very important project. Of course, management announced the project to the clients already, so now we have to deliver ASAP cause it adds “sizzle”.
The MVP deadline is... no one knows when, either July 30th or September 1st. The MVP requirements are... unknown. I swear if someone saw the list of tasks and issues attached to “MVP” Epic, they would call us nuts trying to fit it all in.
To make things better, each PR requires 2 reviewers, so we end up adding manager as a reviewer just cause we need him to hit that “approve” button. So in attempt to make life easier, we requested to have a third developer. We are getting another developer, but that guy doesn’t know how to unit test a pure function...
Current priorities are... unit testing with coverage of 95% and if we want to refactor code, we have to add area to the list in a Google Doc. As a result, we are not tackling big things like risk of SQL injections not to mention big features like i18n (5-6 languages to support by the way and yes, it’s part of MVP as well as SSR no one knows why). Currently, I spend 2-3 hours a week in calls with the team just to figure out what the hell MVP is, what we have to do and why we have to do it. Last time we spent an hour refining 1 spike and breaking down one story into 3.
Oh, we also don’t have a deployment plan, not even to test environments since DevOps team was not aware of this project at all. Thus, QA cannot create any test suites and have to test everything manually which eats a lot of their time.
This whole project is a big hot mess and I’m considering leaving it all together especially since I’m working on two squads at the same time. I love the project, I love the idea, but management makes it unbearable, so I’m not even motivated to work on that.3 -
On the Clients dial in number, in the waiting room:
Such a Porn Groove playing
Pretty apt i suppose
most the time I'm either Fucked or about to get Fucked on these calls1 -
TLDR, i am not performing as I used to in my job before i made my side hussle and idk if i should do anything about it.
every since covid started and companies started laying off people, I started realizing im in danger when no company was able to match my current salary, and the ones that do would, make me do a hunger games hackerrank competition with thousands of other people which I don't really wanna take part of..
My company even laid off a lot of people due to budget cuts a while back and i didn't feel secure at all, and knowing that i might end up with less salary should i get fired and settle for the next company that accepts me, kinda made me lose any trust i had for the whole being an employee thing... I have financial goals i want to meet and depending on this one company to not fire me is scary...
I registered a tech company and hoped I could take on some high budget projects, got nothing the first year but slowly i started getting some projects and now im hiring contractors to help with projects and its going great and im really happy and excited about it.
But i often need to manage said contractors, have calls with clients and even do some coding myself. Some of that i end up having to do in secret in my company time... we work in a big co-working space so i get to sneak into a meeting booth and do all that.
my manager lives in another country and basically im in a situation where i can get away with it without anyone noticing.
However, I used to be one of the top contributors in the company. I used to finish a butt load of tasks every day and i ended up being promoted to manager, but i still get some coding tasks. But generally, if it weren't for my side hussle i would still be a top contributor and shine like i used to, but now i mostly do what is expected on me, and im afraid someone would ask me at some point why im not as productive as I used to be.
nobody asked me anything but i just feel kinda guilty and miss having the one job to focus on and taking credit for a lot of things and helping everyone, but at the same time i dont trust that the company cares about me enough to give me any guarantees or stocks or bonuses so i feel i need to keep growing my side hussle to have a safety net..
thank you for reading my rant1 -
So I had this Google account for all of clients social, hosting, etc.
Out of the blue client wants access to these accounts.
Unfortunately I had not logged into these accounts in a long time.
Now when I try to login Google is not sending 2f texts to my registered number, even the give code over call option is not working, my number is recieving texts and calls, so it's not a network issue.
To top it all off due to numerous attempts it won't let me try other options and my recovery email recieved security alert of the said attempts with no option of actually specifying it was a legitimate attempt.
Fuck this overly protective attempt at security and fuck the guy who thought it was a good idea to send emails about attempts but not including any option to actually do something about it.6 -
I used to work for a consultancy that specialised in a very niche area (I won't say what – this is traceable enough already!). We charged our clients a very high hourly rate, because demand and supply. All the time I'd get calls like the following:
"Please could you just make this small change to the deployment?"
"Yes, of course. You don't have any contract hours left, so I'll just forward you to our billing department so you can sort out the payment first"
"Ah okay, please can you tell us how to do it"
[Even if I explained it, you wouldn't be able to do it – that's why you're coming to us.]
"...or better yet, just do it as a quick fix outside of work?"
[So... work for no pay? No thanks.]
While my company always had my back on these requests (obviously, they wanted payment too), they were so frequent that I got sick of it.1 -
Today I was orders to check out one of our applications. Accounting said that the Twilio bill was constantly increasing even if we do not get any new clients. In 10 min I found out what is the problem. All calls are recorded and stored in Twilio, which charges handsomely for such service.
Developers instead of downloading those recording to our data lake, use Twilio as storage, because no coding was involved.
Company lost around 30k dollars this year and around 10k-20k in previous ones, because someone was lazy to spend few days to download mp3 from url. -
Ok, so my "so called friend" from high school calls me up and requests me for a CMS for his hoax call center business. I didn’t want to do it and didn't have the time so make the busy excuse.
He keeps on insisting and asking it for old time's sake etc.
Finally we decide a price of 80k(rupees not dollars).
I somehow, found the time and made about half of it in 3 days(Laravel rocks) while the time we agreed upon was 1.5 months as I could only work on weekends.
Suddenly he feels, he has got enough to get it working and says just add 1-2 more features, don't make the complete thing. I felt really angry as be was trying to waive off almost all the money as he thought it got done early.
Finally we agreed on 40k, but I wanted some payment up front.
This was 2 months ago. Since then he has ranted about how he has no money but is going to give me as soon as he gets it.
Now, he is dodging my calls and I don't think the the money is ever coming. I desperately needed it for a laptop.
I had already stopped the feature of adding more users(Create) from the CMS.
What do you think I should do?
1 Delete everything (I still have SSH)
2 Send info to all his clients about his hoax business as I have about 200 payment infos.
3 Do nothing
4 {Add your own}11 -
This is more of an advice seeking rant. I've recently been promoted to Team Leader of my team but mostly because of circumstances. The previous team leader left for a start-up and I've been somehow the acting Scrum Master of the team for the past months (although our company sucks at Scrum generally speaking) and also having the most time in the company. However I'm still the youngest I'm my team so managing the actual team feels a bit weird and also I do not consider myself experienced enough to be a Technical lead but we don't have a different position for that.
Below actions happen in the course of 2-3 months.
With all the things above considered I find myself in a dire situation, a couple of months ago there were several Blocker bugs opened from the Clients side / production env related to one feature, however after spending about a month or so on trying to investigate the issues we've come to the conclusion that it needs to be refactorised as it's way too bad and it can't be solved (as a side note this issue has also been raised by a former dev who left the company). Although it was not part of the initial upcoming version release it was "forcefully" introduced in the plan and we took out of the scope other things but was still flagged as a potential risk. But wait..there's more, this feature was part of a Java microservice (the whole microservice basically) and our team is mostly made of JS, just one guy who actually works as a Java dev (I've only done one Java course during uni but never felt attracted to it). I've not been involved in the initial planning of this EPIC, my former TL was an the Java guy. Now during this the company decides that me and my TL were needed for a side project, so both of us got "pulled out" of the team and move there but we've also had to "manage" the team at the same time. In the end it's decided that since my TL will leave and I will take leadership of the team, I get "released" from the side project to manage the team. I'm left with about 3 weeks to slam dunk the feature.. but, I'm not a great leader for my team nor do I have the knowledge to help me teammate into fixing this Java MS, I do go about the normal schedule about asking him in the daily what is he working on and if he needs any help, but I don't really get into much details as I'm neither too much in sync with the feature nor with the technical part of Java. And here we are now in the last week, I've had several calls with PSO from the clients trying to push me into giving them a deadline on when will it be fixed that it's very important for the client to get this working in the next release and so on, however I do not hold an answer to that. I've been trying to explain to them that this was flagged as a risk and I can't guarantee them anything but that didn't seem to make them any happier. On the other side I feel like this team member has been slacking it a lot, his work this week would barely sum up a couple of hours from my point of view as I've asked him to push the branch he's been working on and checked his code changes. I'm a bit anxious to confront him however as I feel I haven't been on top of his situation either, not saying I was uninvolved but I definetly could have been a better manager for him and go into more details about his daily work and so on.
All in all there has been mistakes on all levels(maybe not on PSO as they can't really be held accountable for R&D inability to deliver stuff, but they should be a little more understandable at the very least) and it got us into a shitty situation which stresses me out and makes me feel like I've started my new position with a wrong step.
I'm just wondering if anyone has been in similar situations and has any tips or words of wisdom to share. Or how do you guys feel about the whole situation, am I just over stressing it? Did I get a good analysis, was there anything I could have done better? I'm open for any kind of feedback.2 -
Boss calls a team leads meeting which is just me and the other guy. Rest are product or project managers.
Turns out they concerns over how our last few sprints are always left unfinished as the work in it doesn't get passed QA.
Tried to tell him how can devs work on something that failed QA on the last day of the sprint.
We have one QA person who tests 20 something devs work. We are massively under resourced and yet they want us to do everything and always end up making promises to clients that we can't keep coz our sprint doesn't have capacity.
Yet they are hiring more product managers instead of getting some more QA help.
Sick & tired of this shit. -
Let me run something by all of you. Let's say you once started freelancing as a "Plan B" in case your full-time gig dropped you. Over 12 years you've managed to build a long-standing personal brand around that occasional freelancing. You have several clients who adore you and the work you do and they tell you they would be lost without your talent and have nowhere else to go and nobody else they trust. You know, because in the past you tried to send them elsewhere (for various reasons) and they just kept coming back.
You get laid off from the full-time gig and ACME Company calls and interviews you as a top candidate they're really interested in for that same type of work for a full-time job they're offering.
Here's the catch...if hired, you have two months to basically erase your personal brand and agree never to do any freelancing work as before, even on your own time on evenings and weekends. ACME wants your full focus and attention. Additionally, you find out that the person you'd be replacing is being let go because they weren't sufficiently tech-skilled for the job. And, with a little digging, you find out that person _also_ had several freelancing gigs going on the side. Probably for the same "Plan B" reason. Which is probably why ACME is demanding exclusivity.
Your client base is small. ACME says "we don't care". The work you do is 90% automated and easily achievable in just minutes a day on a weekend or evening. ACME says "doesn't matter". You already had full-time work to begin with so you weren't doing a ton on the side. ACME couldn't be less interested in this "excuse". And you're not keen on the idea of burning down your brand, especially with no guarantees of any kind in the present IT industry hiring/firing/layoffs climate. ACME says this issue is make or break for them.
If you get to the offer stage do you:
a) Flip the bird to your brand and clients you've built up for over a decade and memory-hole it?
b) Negotiate a non-compete clause with ACME, agreeing not to take on any new clients while working full time for them?
c) Flip the bird to ACME and look for something else?
Asking for a friend. ;)15 -
WARN: Heavy Sarcasm ahead
I just *LOVE* taking calls non-fucking-stop on my fucking birthday, ALL DAY LONG(!!!!!) because our most *DEAREST* fucking client can't get theirs up unless they escalate shit to the highest levels, namely the fucking CEO who loves to sell the company's self esteem just so that he can gag on the clients penis. Best part? It happened RIGHT.WHEN.MY.VACATION.STARTED.
*I LOVE MY JOB SOOOO MUCH*3 -
I would like to completely communicate via email to obtain clients. Not Skype; that is clients calling me through Skype and the phone. Has anyone done this? I've found that phone calls/Skype wastes so much time. Time that could be spent gaining a client and starting their project. However people love the phone calls and Skype way too much.10
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My best friend (a consultant in salesforce) told me that he feels that software development is becoming like a blue collar casual job that anyone who has enough IQ can just pickup and start working. Have in mind that, he doesn't even have coding basics so I take his opinion with a grain of salt (since his work is just knowing the salesforce framework and teaching his clients what button to click where. He spends 80% of his day in business calls or meetings).
Personally I think that anyone can learn coding basics, but only certain people can stay in this field because you need to constantly grow, change, learn new things, have a huge treshold for failure and also somehow motivate yourself. Only 20% of my unversity peers are actually coding nowadays. Also only around 2-3 people out of 10 people in coding bootcamps actually become devs. So for me dev job is clearly not a casual job.
What are your thoughts on this?14 -
Background: Got a macbook, A external HDD(2TB) of which +- 1TB was used.
Yesterday i moved all my personal projects from my work laptop to my external, to move to my macbook.
One of my clients(Freelancing) calls asking me to install new hardware, install software and fix OS(Windows 8.1).
I leave work and go directly to said client and he hands over his Lenovo S20 Touch(No CD/DVD Drive).
I install windows 10 and other software from my flash(Already on there)
Good, Everything is ready to go. I go home and finally get to sit down with my baby(MacBook)
Me: *Plugs in external*
...
nothing.
Opens Finder, can't find flashdrive
Check MacKeeper
MacKeeper: VirusDetected
Me: *Pissed*
Client calls.
Client: Hey is everything ok with the laptop, no viruses no nothing. Because everytime i insert a flashdrive it gets a virus and i have to buy a new one.
Me: I installed windows 10 on it, it should be fine with defender now.
Heart: *shattered* YOU COULD'VE TOLD ME THAT BEFORE FUCKER!!
i never knew people like this still exist1 -
Me: Assigned to do some NoSQL injections test cases in December on Jira by product owner.
After asking him about it, he said it can be vague and it’s only for developers to get an idea. I also have this restriction where I can’t really keep actually data or databases in our test sample application, so I could only mock mongodb. Product owner says just mongo is fine.
I do it. Now it’s January, product owner away for a month we so director is managing it. She then schedules me to talk to database team. I show them the very simple test cases which essentially just inject payloads I found online into different parameters specified in test case. They say if that’s it. I say yes. They say what’s the point of this. I said that it’s probably to test your database clients and ensure they’re rejecting bad Malicious input? They then keep asking but I’m just the dev and tell them the product owner is away. Then the guy calls my test case essentially useless and the others agree. Then they tell me to do it for other databases which I can’t mock like couchbase even tho my PO said it’s fine for mongo only.
Am I just being silly here? I am pretty new to working in a dev environment so please feel free to be blunt.3 -
Working on API part of current project, we were prepared with the API specs. The application that we are writing is supposed to replace the old and expensive on-the-shelf application that they bought licenses from overseas vendor years ago. In short, we writes an application that provides same functionalities at cheaper price for our client.
After it is all done, the client mentioned some of the API calls return wrong/incorrect response.
Furios, went to check the specific API call and confirmed that there's nothing wrong with it - all according to specs.
It turned out that the client didn't check against the specs, but with their current application instead.
That application didn't meet the specs they provide 100% (not broken functionalities but rather it was full with bugs here and there) and apparently the client have gotten used to it.
Now, we are writing our application to provide the same buggy API responses.... because the client doesn't want to introduce change to their clients.
I am writing to provide an empty json array instead of actual data....wtf -
One of my clients requested me to add
// comments
in one small project created using ReactJS.
a very small project that just calls a server to send and receive data.
I'm not sure, what I'm gonna comment in the HTML/JSX section :/5 -
To be fair, I wonder if for a future job where I get to contact clients by phone, or even before, I could make a workaround using my phone plugged to my computer, with Wireshark or sth in the background intercepting calls, and identifying and btfo of scammers and phone surveys wasting everyone's time.
Idgaf if it's too ambitious, I wanna find out for myself, even more when I get a call now.1