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Search - "family support"
*code doesn't work*
-Run three times, just to be sure
-Its NOT the code, must be the project. Full rebuild.
-Run a few more times after rebuild didn't fix it.
-Google the issue.
-Stackoverflow must be wrong. The code is JUST like their solution.
-Run a few more times, but with your lucky underpants
-Reboot. Must be an operating system thing.
-Tea break. Give the issue time and it will fix itself.
-Run a few more times. Still unfixed
-Contact customer support.
-Walmart said they can't help.
-Consider writing your own language without this OBVIOUS flaw
-Kickstarter for c++++
-Start a family
-Contact customer support again
-Run a few more times
-Now banned from Walmart
-Oh shit, missing a semicolon26
So I was spending Christmas at my girlfriend's house with her family. One morning we hear her grandad talking on the phone and we ask him who it is. He says that someone called him, saying that they're Cox tech support and need remote access to his PC. Naturally, we all freak out and ask what he's told them. He gives us a look and says "Nothing, I'm not a bloody moron. I've been wondering how people steal data these days, and this seemed like an opportunity to figure it out." The guy used to work for the British gov't as an industrial/chemical engineer back when computers used punch cards and he's still got it.5
Every single time I visit my family during holidays they expect one to fix their computer/smartphone/printer/whateverFuckingShittyIOT-Device... Just printed them postcards this time ¯\_(ツ)_/¯
Also: Hello devRant! Just been reading here for a week and every single day was full of gold - Thanks :)12
First time meeting girlfriends grandparents.
👴👵: So what do you do?
😎: I'm a software engineer ... So computers and stuff.
👴: Oh, can you have a look at my phone? There's that weird icon I don't understand ...
So within five minutes, I was their tech support. It was an icon for Android Nearby, btw and I didn't have an explanation ready.
That happened five more times this evening.20
// family tech support
Dad: *clicks something*
Dad: *something strange happens*
Dad: Hey son, come over here. What happened?
Son: Hm.. what did u click?
Dad: I don't know. Aren't you supposed to know that? You're our computer genius.7
Any Home Assistant fans out there? Got myself a RPi3 a few months ago and got hooked on HA, because of the huge product support and great community. Didn't find any dashboards that I liked so created my own, written in JS, fully customisable and support for most if not all kinds of gadgets. The purpose was to have something easy to use for the whole family, on a wall-mounted tablet. What do you guys think?
Anyways, has anyone done some cool home automations/scripting? Would love to hear about it!83
Something I grind my teeth on very hard just recently,
Mum: son, why does this always showing up on my phone (a Samsung J something)
*sent a screenshot of some antivirus adware opening on chrome
Me: mum, that might be a virus, how long has it been happening?
Mum: I don't know, a month probably, since your nephew always uses it to play games, BTW it automatically opens up everytime I open whatsapp
Me: *facepalm, and you never thought to tell me until now?
Mum: I never thought it would be, and also i got this recently
*screenshot of some SMS from shady subscription, notifying some failure in subscribing whatever it is they are offering
Me: *double facepalm, let's put that aside for now, that adware seems to be happening on Chrome, can you try to remove the tabs
*spent 2 hours to instruct on how to close chrome tabs
Me: ok, just go to my friend's place (he own a phone store, and he did the fixes & repairs himself), bring it to him, I'll tell him the situation.
Mum: ok, maybe tomorrow, I can't today,
Mum: it's still happening, the thing keeps popping up
Me: then maybe you should go to my friend's place ASAP *me starting to lose patience
Mum: but it's ok, your sister uninstalled the Chrome
Me: *triple facepalm, [FFS sis, you are an IT major], so where does it pops up now?
*screenshot of popup ad from default browser
*screenshot of the apps installed in the phone, there are 25+ of those shitty minecraft shooter game installed on it
Mum: it pops up from different one than before, but your sister also deleted it just now
Me: *cries, mum..., please..., go..., to..., my friend's..., place...., AS SOON AS YOU CAN, for now please delete EVERYTHING game related in that thing
Mum: ok, I'll remove it, I'll head over to your friend's maybe tomorrow
Me: thank you, very, much
...5 minutes later
Sis: Maybe I should give mum my Iphone, Samsung is awful, this never happened on Iphone before
Me: *shuts off my phone30
What genius had the idea of adding Chromecast support to pornhub? 📺
"Hey, let's make sure horny teenagers can easily or by accident present their interests on the Chromecast enabled family TV!"18
My dad: Hey Sébastien, I think my computer has a problem, can you look my computer ?
*walks in front of the computer*
*looks at the screen*
My dad: But, you don't fix it ?
Me: Nope, you just asked me to 'see' your computer
So I visited my aunt's house a few days back.
They heard I write code (read: Google and copy-paste from Stack Overflow), and wanted me to help repair their computers.
Saw my cousin playing Battlefield 4 at sub-20 fps with a GTX 750 Ti on the lowest settings. His fucking CPU fan was bust, and judging by the amount of dust in his system, I literally thought he was cramming dust in there on purpose.
After a heavy dusting, another stick of RAM (4GB -> 12GB), a new heatsink (CoolerMaster T400i), and a fresh copy of Windows 10 (along with Office, etc.), he could play games at 60+ fps again.
What do I get? Not even a fucking thank you. Just a "you done yet? I want to play video games."
I mean... Gee. Your cousin flew all the way to a new continent, spent his precious vacation time helping you out, and all he gets is a cold-ass shoulder.
Even my fucking ex gave me more than that.18
Is devRant Just for rants?
I see such a Great community here that goes way beyond complaining about PMs and users (even though you're all right, usually). I've read comments about support for depression, Anxiety, people being supportive of woman and downvoting/commenting against the common sexism that we see on the internet every single day. We have fun, we all feel like friends even though we can remember only a few names and stumble uppon them once in a while. We mostly understand each other and it all feels like a huge family. It's a Great thing to help throughout all of the struggles I have daily in Life, and I bet many people here feel the same.
Thank you all so much for making devRant this Great community. Papa bless.13
Today I realized that I hit a total burnout. Last 3 years were extremely stressful for me (4 jobs in 3 different countries, exhausting and toxic relationship, bad habits). Last 7 months are the worst. I became lonely isolated and miserable. I learned to rely purely on stress, determination and validation to get through my days. Was supressing my emotions for a long time just to focus on making the money. Its time to break the cycle.
Im done with this. Next week Im quitting my fulltime job. Saved enough money for starting capital of my own dev services company. Built three projects that generate stable income to cover my living costs. Now finally I can take a long break to recover from this burnout and to heal myself. That poor persons mentality that I had from my poor family has been shattered. I achieved what I wanted in terms of having the money and gathered enough experience necessary to survive anywhere.
I managed to get through all this shit on my own with barely any support. People around me were draining me more than actually helping me. But I managed to do it and now its time to focus on myself, to heal and restore love for living. Im safe now.12
I’m the tech support of my family and I’m proud! 😎
I only hate it if other people treat me like their personal tech support12
I'm a lawyer, like a year ago I was home alone (wife and kid went on the trip) and from boringness, I decided that I should learn to program (was thinking about that earlier because of some ideas for apps I had - I was fucking naive then :P).
So I start googling best way to do it and I decided to start CS50 course on edx. And that was a real blast for. Best learning experience ever happened in my life.
Anyway, I was going through CS50 curriculum (at the start I thought I will quit it after few weeks) and every day was like so exciting. This whole programming thing seems like the best thing happens to me in many years. There were so many interesting things to learn, I felt like I discovered whole new word.
So after few months while I was finishing CS50, one day I decided, fuck it, this is what I want to do for the rest of my life (I'm 35+ btw ;)). I chose frontend path as it seems easier for a person without technical education. If everything goes as planned I will start looking for a job at beginning of next year. So where I the rant you could ask?
Well, you should guest what my family thinks about it. My wife was like at first: I'm proud you learning something new, now she hates it, making fights about me always sitting in front of computer (which is not true as I learn most in work in my spare time - I can do it as I work on my own), she even told my parents that I cheat her because she started family with a lawyer, not a programmer (supposed to be joke, but really not fun for me) . WTF - where is the fucking support ? ehhh. My parents on the other side still don't believe I will do it (after more than a year of my learning) and they still think I will quit the idea in the end....
So thats it my rant about what my familly thinks about me become programmer.
(sry for my English)20
As i see a ton of people complaining here about family related tech stuff. I guess i should introduce everyone to this guy.
I don't meme a lot but this one really hits close to home for me.
28% of people working in IT hide their job from friends and family in order not to get asked about free support.9
Family reunion weekend. I'm just wondering for how long this will stay a 'family reunion weekend' before it turns into a 'first person tech support weekend'5
To all IT-guys out there, be it the desperate sysadmin or the kind lady of the support team, I whish all of you and your family/friends a merry christmas! 😃4
// family tech support
Dad: *Opens Microsoft Word*
Dad: *Writes stuff*
Dad: *Saves the file as "Doc1.docx" (every time)*
Dad: Son, where did I save my file? I can't find it.2
To those that think they can't make it.
To those that are put down by those that don't understand you.
And to those that have never had a dream come true.
Not a rant, but the story of how I got into programming
I've always been into tech/electronics. I remember being told once that when I was 3, I used to take plug sockets to pieces. When I was 7, I built a computer with my dad.
There isn't a thing in my room that hasn't been dismantled and put back together again. Except for the things that weren't put back together again ;)
When I was 15, I got a phone for Christmas. It was a pretty crappy phone, the LG P350 (optimus ME). But I loved it all the same.
However I knew it could do a lot more. It ran a bloated, slow version of Android 2.2.
So I went searching, how can I make it faster, how to make it do more. And I found a huge community around Android ROMs. Obviously the first thing I did was flashed this ROM. Sure, there were bugs, but I was instantly in love with it. My phone was freed.
From there I went on to exploring what else can be done.
I wanted to learn how to script, so over the weekend I wrote a 1000 line batch (Windows cmd) script that would root the phone and flash a recovery environment onto it. Pretty basic. Lots of switch statements, but I was proud of it. I'd achieved something. It wasn't new to the world, but it was my first experience at programming.
But it wasn't enough, I needed more.
So I set out to actually building the roms. I installed Linux. I wanted to learn how to utilise Linux better, so I rewrote my script in bash.
By this time, I'd joined a team for developing on similar spec'd phones. Without the funds to by new devices, we began working on more radical projects.
Between us, we ported newer kernels to our devices. We rebased much of the chipset drivers onto newer equivalents to add new features.
Well, it was exam season. I was suffering from personal issues (which I will not detail), and that, with the work on Android, I ended up failing the exams.
I still passed, but not to the level I expected.
So I gave up on school, and went head first into a new kind of development. "continue doing what you love. You'll make it" is what I told myself.
I found python by contributing to an IRC bot. I learnt it by reading the codebase. Anything I didn't understand, I researched. Anything I wanted to do, google was there to help me through it.
Then it was exam season again. Even though I'd given up on school, I was still going. It was easier to stay in than do anything about it.
A few weeks before the exams, I had a panic attack. I was behind on coursework, and I knew I would do poorly on exams.
So I dropped out.
I was disappointed, my family was disappointed.
So I did the only thing I felt I could do. I set out to get a job as a developer.
At this stage, I'd not done anything special. So I started aiming bigger. Contributing to projects maintained by Sony and Google, learning from them. Building my own projects to assist with my old Android friends.
I managed to land a contract, however due to the stresses at home, I had to drop it after a month.
Everything was going well, I felt ready to get a full time job as a developer, after 2 years of experience in the community.
Then I had to wake up.
Unfortunately, my advisors (I was a job seeker at the time) didn't understand the potential of learning to be a developer. With them, it's "university for a skilled job".
They see the word "computer" on a CV, they instantly say "tech support".
I played ball, I did what I could for them. But they'd always put me down, saying I wasn't good enough, that I'd never get a job.
I hated them. I'd row with them every other day.
By God, I would prove them wrong.
And then I found them. Or, to be more precise, they found me. A startup in London got in contact with me. They seemed like decent people. I spoke with their developers, and they knew their stuff, these were people that I can learn from.
I travelled 4 hours to go for an interview, then 4 hours back.
When I got the email saying they'd move me to London, I was over the moon.
I did exactly what everyone was telling me I couldn't do.
1.5 years later, I'm still working with them. We all respect each other, and we all learn from each other.
I'm ever grateful to them for taking a shot with me. I had no professional experience, and I was by no means the most skilled individual they interviewed.
Many people have a dream. I won't lie, I once dreamed of working at Google. But after the journey I've been through, I wouldn't have where I am now any other way. Though, in time, I wish to share this dream with another.
I hope that all of you reach your dreams too.
Sorry for the long post. The details are brief, but there are only 5k characters ;)23
The tech stack at my current gig is the worst shit I’ve ever dealt with...
I can’t fucking stand programs, especially browser based programs, to open new windows. New tab, okay sure, ideally I just want the current tab I’m on to update when I click on a link.
Ticketing system: Autotask
Fucking opens up with a crappy piss poor sorting method and no proper filtering for ticket views. Nope you have to go create a fucking dashboard to parse/filter the shit you want to see. So I either have to go create a metric-arse tonne of custom ticket views and switch between them or just use the default turdburger view. Add to that that when I click on a ticket, it opens another fucking window with the ticket information. If I want to do time entry, it just feels some primal need to open another fucking window!!! Then even if I mark the ticket complete it just minimizes the goddamn second ticket window. So my jankbox-supreme PC that my company provided gets to strugglepuff along trying to keep 10 million chrome windows open. Yeah, sure 6GB of ram is great for IT work, especially when using hot steaming piles of trashjuice software!
I have to manually close these windows regularly throughout the day or the system just shits the bed and halts.
RMM tool: Continuum
This fucker takes the goddamn soggy waffle award for being utterly fucking useless. Same problem with the windows as autotask except this special snowflake likes to open a login prompt as a full-fuck-mothering-new window when we need to open a LMI rescue session!!! I need to enter a username and a password. That’s it! I don’t need a full screen window to enter credentials! FUCK!!! Btw the LMI tools only work like 70% of the time and drag ass compared to literally every other remote support tool I’ve ever used. I’ve found that it’s sometimes just faster to walk someone through enabling RDP on their system then remoting in from another system where LMI didn’t decide to be fully suicidal and just kill itself.
Our fucking chief asshat and sergeant fucknuts mcdoogal can’t fucking setup anything so the antivirus software is pushed to all client systems but everything is just set to the default site settings. Absolutely zero care or thought or effort was put forth and these gorilla spunk drinking, rimjob jockey motherfuckers sell this as a managed AntiVirus.
We use a shitty password manager than no one besides I use because there is a fully unencrypted oneNote notebook that everyone uses because fuck security right? “Sometimes it’s just faster to have the passwords at the ready without having to log into the password manager.” Chief Asshat in my first week on the job.
Not to mention that windows server is unlicensed in almost every client environment, the domain admin password is same across multiple client sites, is the same password to log into firewalls, and office 365 environments!!!
I’ve brought up tons of ways to fix these problems, but they have their heads so far up their own asses getting high on undeserved smugness since “they have been in business for almost ten years”. Like, Whoop Dee MotherFucking Doo! You have only been lucky to skate by with this dumpster fire you call a software stack, you could probably fill 10 olympic sized swimming pools to the brim with the logarrhea that flows from your gullets not only to us but also to your customers, and you won’t implement anything that is good for you, your company, or your poor clients because you take ten minutes to try and understand something new.
I’m fucking livid because I’m stuck in a position where I can’t just quit and work on my business full time. I’m married and have a 6m old baby. Between both my wife and I working we barely make ends meet and there’s absolutely zero reason that I couldn’t be providing better service to customers without having to lie through my teeth to them and I could easily support my family and be about 264826290461% happier!
But because we make so little, I can’t scrap together enough money to get Terranimbus (my startup) bootstrapped. We have zero expendable/savable income each month and it’s killing my soul. It’s so fucking frustrating knowing that a little time and some capital is all that stands between a better life for my family and I and being able to provide a better overall service out there over these kinds of shady as fuck knob gobblers.6
TL;DR: I am special, on demand and onsite tech support of a 90 year old person who is worshipped nearly by 2 million fellow humans.
I belong to a land of religion rich in heritage, culture and mythology. My family follows a cult which is supposedly the most peaceful religion on earth.
There is sub-cult whose founder passed away before my birth. The legacy has been lived by this man who lives two blocks away from my home.
The cult grew exponentially in last decade with people across the globe following it. Something similar to Zen Buddhism or Iskcon.
So people started gifting various gadgets to this old man in form of respect. Don't get me wrong, this person is very very down to earth and lives in a house which can collapse any moment and is probably smaller than your living room.
Now that he got a new smartphone few years ago as a gift, he decided to install WhatsApp to preach spirituality.
Somehow my mother referred me and I offered help (because I like helping people). I had already quit WhatsApp when this was happening so had zero clue about the updated features.
Anyway, I managed to help and teach a 90 year old person WhatsApp. Wow!!!
Things evolved and now he uses Google Drive, Facebook, File Manager, Video calls, and what not.
He often gets stuck and calls me for help. As a old person he freaks out in fear that he might accidentally loose all his data or fuck up the hardware so I have to report in less than 5 hours. Haha... At times it's fun and sometimes it sucks but when he sees me the happiness on his face makes me feel satisfied.
People wait in queues to meet him from a distance and I get a VIP access into his house without even notifying in advance and sit next to him.
He has a lot of high profile worshippers and experts but he doesn't allow anybody to touch his gadgets and on the contrary blindly trusts me.
It is rightly said, Age is just a number to learn anything.
And I never got a chance to live or serve my grandparents (maternal and paternal, both) so I serve this couple as believing they are my grandparents.
My mother feels proud whenever I help him and above all the satisfaction I receive by doing this act without expecting anything is return is just priceless.
I know there is nothing great about this, but I am doing my bit to help others with my knowledge as much as I can.
This is the first time I am sharing this story with anybody because I don't like disclosing much. Let the goodness speak for itself. :)
And best part is, as a form of payment, I get chocolates every time :D11
Really pissed me off when I tell someone that I am teaching myself how to code and they're like.. "Don't you have to go to school for that?"
YES.. I wish I could go to school but I am broke, have no family support, and got no credits for a loan. But at least I am seeking out other resources! The mentality of some people I swear!!11
Allright, I'm pissed.
Warning: more than 4k characters written by a non native english speaker ahead.
> Short summary of the current situation
> "Something being said"
> (Something being thought)
* Actions *
-- Background --
In an attempt to reorganize my desktop I accidentally deleted a folder I called "development". In there I stored links to all my IDEs (Not sure how you call these in english), but also some workspaces like unity (Not much stuff there, processing (just some hobby stuff) AND Eclipse (FUCKING EVERYTHING RELATED TO SCHOOL WEB DEVELOPMENT). Now 3 days have passed and I realized this important folder was missing. Cleared that windows trash the instant I deleted the trash on my desktop.
> Shit, Regret
Install a file restore programm. Do every possible search. Nothing found.
> Big shit
Deadline was in like 3 days. Week was fucking rough so:
> "Screw this, the teacher nevet corrects the assignments and also fuck JSP"
Fast forward 2 months to last week. Teacher starts checking assignments.
* Sees pattern: Only students with missing or bad marks are checked. *
* Feels save *
Teacher approaching me while working on current projects.
* Doesn't feel save anymore *
> "Well, I'ld like to see your THAT programm"
> Well fuck
* Tells the truth *
> "Well that's unfortunate, but I must write a mark. Do you really have nothing to show?"
* Remember that I worked on the school pcs when I started *
> (Better than nothing. Gotta try it)
* Teacher checks programm, not pleased *
> (Fuck me, but at least it's over...)
* Teacher calls me over *
> "With the mark I had to write today you can't reach that good mark even with a good examination, what are we gonna do about this?"
> "Well, there were other assignments that were never checked. Could we replace that mark with one of those?"
* Teacher agrees *
> (Srly bless this guy for that support)
My best choice was an Android app we had to develop during December in pairs. I did the front end (90% of the whole work) and my partner the backend (10 %). I also did 30 % of these 10 %, because I had to review the shit he wasn't able to debug himself.
> brainlogic.exe provided by windows vista
This distribution was partly my fault since I overestimated the work needed for the backend, but also the fault of that fucker. I mean, he didn't tell me the professor already provided 90 % of the backend...
Rest of the week was really busy (always 1 or 2 things to study for each day, workout and family stuff).
Yesterday (It's past 12 already) I arrived at ~9 pm in the dorm I could finally start reviewing my code.
Internet gets shut down at 10 pm.
* Opens project *
* Sees half a year old code *
* Fights urge to puke *
> (Alright I gotta do this. For the mark!)
* waits for gradle to index files *
* Remembers the fact that I haven't opened Android Studio in the last 2 months *
For those who don't develop with android studio: This is an equivalent to ~10k windows updates waiting to be installed
> (Well, gotta work with this kinda old version)
"gradle sync failed"
> ( Ok, just restart it. You're fine )
* Android Studio doesn't react anymore and/or renders *
* Waits 5 min *
* Restarts laptop *
* Android Studio is reacting again*
"gradle is synching"
9:45 pm: gradle is done and I can finally compile my app
* Sees App launched on phone *
* Almost pukes again *
> (This was the assigment for the UX chapter, so design doesn't matter)
UX is decent. Proceeds with testing stuff. Save paths work, but some bugs can be caused by going of it
* fixes as much as possible *
* Takes quick look at backend *
Date date = new Date (GregorianCalender.getInstance().getTimeInMillis());
C'mon, I asked you to be the backend. You got 90% of the methods already written by the teacher and had 2 months to write the interfaces to my Front end AND you come up with shits like that.
Note: this example is a minor example of brainlogic.exe
I did what I could to make improve my situation. Hopefully he doesn't discover the bugs. And If it's a backend bug then I could't care less, since that was not my job!
Wish me luck for today!9
Tech support to family member:
Mom: "App just goes black after 30 seconds"
Me: "remove it and install again"
Me: "tap the icon and hold till icon wiggles"
Mom: "doesn't do anything"
Me: "did you tap and hold?"
Mom: "hold what?"
Me:"Tap and and don't pull your finger up"
Mom: "Nothing... oh wait, yes it jiggles"
Me: "lift finger, tap the x that appeared on the icon, follow instructions"
Mom: "ok did that so what do I do now?"
Mom: "ok it's deleted"
Me: "Go to app store, and search for the app. after you tap the appstore icon, in a moment or so you should see a magnifying glass icon with the word search, tap that"
Mom: "nope no magnifying glass"
Me: ggrrrrrrr "yes their is one"
Mom: "nope, it isn't their, I'M NOT STUPID YOU KNOW JUST BECAUSE I'M OLD!!! WHY DO YOU ALWAYS THINK I'M SO STUPID? THERE IS NO MAGNIFYING GLASS!!!"
Me: Deep, deep deep breath to the point of bursting my lungs (which is the preferable outcome)
Me: "top right corner or bottom right corner"
Mom: silence.... a few crickets in the background then some giggles followed with "Oh yea, their it is "....
20 minute call. no hi, how are you, how's your day. Just hello, I have a problem, it's fixed, bye.
Sometimes, and I don't want to sound mean BUT I wish we could pick our family.....10
TLDR: First dinner with whole family, already 3 smartphones to "repair".
They buy cheap phones with just 8 GB of storage and then ask me to solve their issues with "insufficient space on the device" without removing pictures and videos because of course they are not aware of concepts like pc/cloud backup or using SD card as main saving location.
At least these phones are full of bloatware so I can easily disable something to gain enough storage to get rid of the notification (tricking them into believing that I solved all of their problems) while I set SD card as default and enlighten them about the wonders of Google Photo and its auto-clean function.
I'd really like to ignore them, but unfortunately that's the only kind of relationship I have with my relatives, I know that sucks but at least is something.
And I actually prefer to spend some minutes on someone else's phone than talk about politics or try to explain what exactly is my job and what I am studying 🙄6
Depression update two.
Thanks for amazing support guys!
I have made decision to have a digital detox. Today I did have another bout of depression accompanied with a mild case of confused state of mind and suicidal thoughts. I have found the triggers(Social media and too much time spent on the internet.) I have lost a lot of weight too. From 68KG -> 46 KG in span of weeks. So I hope I will catch you soon after I recover from it.
Fuck depression. If anyone is having bouts of depression please contact your health-care provider or friends/family.
Love you all. ❤️🙏☺️12
Father: What is this? *hands me a box*
Me: 😯 *opens box*
The contents of the box: a white cube about an inch on each side, with a speaker on one side, a button on the other and three small holes.
Comes with a manual (square inch piece of plastic with a drawing) that shows you what the button does (turn it on, duh) and some indications as to what the various holes do.
Me: 😶 I have no clue... Maybe it's for taking calls? (though speaker mode does exist peeps)
Father: 😑What do you mean you don't know... Don't you know about stuff like this?
I love when my family assumes I am all knowing when it comes to anything running on electricity... Guys, just because I program I am not a psychic and am not better suited to fix your printer or fix your phone screens.13
I'm from the UK. My CS teacher took a dislike to me in junior high school, dissuading me from taking the classes I needed to take computer science at college. I ended up starting an economics major and then dropping out.
With the support of my family and friends I started over as a self taught as a developer.
I'm now a Tech Director in New York and love my job.5
The last 5 months have been tough.... My boss ( who was a close friend) quit and I become interim department head... Trying to run a team who didn't seem happy I'd taken the reigns.
At the same time my wife's ongoing battle with her anxiety had gotten worse and she really needed my help with everything possible at home..
In March I was confirmed as the HoD but I was still doing 3 to 4 days a week on client delivery, trying to support all presales activities, manage a team of 10 people, travel for work and support my family....😩
It really got to me and I was close to breaking... The worry of not replying to an email ASAP no matter what time of day would eat me up, working late every night... It got too much and I was running on fumes with my weekends just me completely wiped out and useless to the family. 😓
I had a escape last weekend to a 🍻 beer 🍻 festival with friends that I was considering not going too and just losing the money but the wife made me go...
And it broke me even more... So much that its somehow put the pieces back in the right order in my brain and snapped me out of my major rut!
Somehow, sitting with friends, making stupid jokes, drinking way too much and blocking out all the work crap gave my brain the hard reset it needed. 🤟
This week I've come back a different person ( wife's words) work is a breeze, exciting and encouraging.... 👊
I can't get enough of playing silly games with my kids all night
And couldn't feel any more positive about things if I tried.... Set that spark back for my wife too! 😏💏
So.... After that long rant 👀
Tl;Dr - work and life got too much... Close to giving up... Too much beer with good company gave me a hard reset and I feel like a new person.... 👍
Plus the team is now loving the new direction and strategy too 👔
Who says drinking is bad for you? 😂🍻11
I feel sad for some of my officemates. They are required to go to office today due to client support stuff, and it's a Sunday. They should be resting, be with their family/love ones/pet/bed, playing games, or whatever they want to do on a rest day. :(8
So... I've seen my dad talking a lot about quantum computers, and it's getting quite embarrassing to be there when he talks about them. He doesn't understand shit about them, except that they somehow use quantum mechanics for something.
Last week my uncle from Spain visited us. He's a Cristian pastor, and a cool guy, so they always talk about god and similar themes. We gathered the family to have a dinner with my uncle as he only was going to be one day with us. This is how part of the dinner went by:
" so, <Uncle's name>, have you heard about quantum computers?"
me thinking:*Oh my God. Please not again... *
"The nasa, the US government and all kinds of powerful entities are getting the quantum computer."
He always talks about THE quantum computer as if it was just one big machine.
"They have found that multiple universes exist through it. If this is what they are telling us, imagine how far they've gone. Remember that technology is always 8 years ahead of actual public technology."
Me:*please dad, stop. Who the fuck is made that claim and how many fucking years ago?*
"Did you know that many people remember that Mandela died in prison, while in the oficial version, he died after it? They must be messing with multiple universes, or multiple timelines are getting intertwined."
Me: *please, not the mandela effect again*
Then my dad procceded to talk about multiverses and how THE quantum computer was the future and about some parts of the Bible that supported it. Bizarre, I know.
When we are alone, I always try to tell him how things actually work but he always twists my claims to support his. Last time I told him that the mandela effect was perfectly explainable by psychological phenomena around forgotten memories. But this is going to far... Fuck the guys that made zeitgeist. Fuck Alex Jones. Fuck random youtube conspiracy channels. They make technology look like fucking magic for muggles.10
Me after starting bachelors in CS
Friends: Oh um hey we have barely talked in months but now I expect you to solve my completely Google-able problem for free which will waste 30 minutes of your life because I can't describe it properly.
Family: Please fix this problem with my phone/pc/laptop. CS means you do this stuff right? Good job, we will keep pestering you with tech support.
TLDR: There’s truth in the motto “fake it till you make it”
Once upon a time in January 2018 I began work as a part time sysadmin intern for a small financial firm in the rural US. This company is family owned, and the family doesn’t understand or invest in the technology their business is built on. I’m hired on because of my minor background in Cisco networking and Mac repair/administration.
I was the only staff member with vendor certifications and any background in networking / systems administration / computer hardware. There is an overtaxed web developer doing sysadmin/desktop support work and hating it.
I quickly take that part of his job and become the “if it has electricity it’s his job to fix it” guy. I troubleshoot Exchange server and Active Directory problems, configure cloudhosted web servers and DNS records, change lightbulbs and reboot printers in the office.
After realizing that I’m not an intern but actually just a cheap sysadmin I began looking for work that pays appropriately and is full time. I also change my email signature to say “Company Name: Network Administrator”
A few weeks later the “HR” department (we have 30 employees, it’s more like “The accountant who checks hiring paperwork”) sends out an email saying that certain ‘key’ departments have no coverage at inappropriate times. I don’t connect the dots.
Two days later I receive a testy email from one of the owners telling me that she is unhappy with my lack of time spent in the office. That as the Network Administrator I have responsibilities, and I need to be available for her and others 8-5 when problems need troubleshooting. Her son is my “boss” who is rarely in the office and has almost no technical acumen. He neglected to inform her that I’m a part time employee.
I arrange a meeting in which I propose that I be hired on full time as the Network Administrator to alleviate their problems. They agree but wildly underpay me. I continue searching for work but now my resume says Network Administrator.
Two weeks ago I accepted a job offer for double my current salary at a local software development firm as a junior automation engineer. They said they hired me on with so little experience specifically because of my networking background, which their ops dept is weak in. I highlighted my 6 months experience as Network Administrator during my interviews.
My take away: Perception matters more than reality. If you start acting like something, people will treat you like that.3
TLDR: Small family owned finance business woes as the “you-do-everything-now” network/sysadmin intern
Friday my boss, who is currently traveling in Vegas (hmmm), sends me an email asking me to punch a hole in our firewall so he can access our locally hosted Jira server that we use for time logging/task management.
Because of our lack of proper documentation I have to refer to my half completed network map and rely on some acrobatic cable tracing to discover that we use a SonicWall physical firewall. I then realize asking around that I don’t have access to the management interface because no one knows the password.
Using some lucky guesses and documentation I discover on a file share from four years ago, I piece together the username and password to log in only to discover that the enterprise support subscription is two years expired. The pretty and useful interface that I’m expecting has been deactivated and instead of a nice overview of firewall access rules the only thing I can access is an arcane table of network rules using abbreviated notation and five year old custom made objects representing our internal network.
An hour and a half later I have a solid understanding of SonicWallOS, its firewall rules, and our particular configuration and I’m able to direct external traffic from the right port to our internal server running Jira. I even configure a HIDS on the Jira server and throw up an iptables firewall quickly since the machine is now connected to the outside world.
After seeing how many access rules our firewall has, as a precaution I decide to run a quick nmap scan to see what our network looks like to an attacker.
The output doesn’t stop scrolling for a minute. Final count we have 38 ports wide open with a GOLDMINE of information from every web, DNS, and public server flooding my terminal. Our local domain controller has ports directly connected to the Internet. Several un-updated Windows Server 2008 machines with confidential business information have IIS 7.0 running connected directly to the internet (versions with confirmed remote code execution vulnerabilities). I’ve got my work cut out for me.
It looks like someone’s idea of allowing remote access to the office at some point was “port forward everything” instead of setting up a VPN. I learn the owners close personal friend did all their IT until 4 years ago, when the professional documentation stops. He retired and they’ve only invested in low cost students (like me!) to fill the gap. Some kid who port forwarded his home router for League at some point was like “let’s do that with production servers!”
At this point my boss emails me to see what I’ve done. I spit him back a link to use our Jira server. He sends me a reply “You haven’t logged any work in Jira, what have you been doing?”
Was explaining a technical concept at a "family" dinner. Suddenly stepmother wanted my help for something technical.
Stepmother: Say Awlex, could you help me install some software I recently bought?
Me: (Not this shit again) I even don't know what software you're talking about. How is the software called, what does it do?
Sm: it's calles digital... *long pause*
Me: (I don't like where this is going)
Sm: software... *another long pause*
Me: (fuck me harder than that lightly clothed woman outside)
Sm: something... *long pause*
Me: (alright brain, which way out of here doesn't involves me creating a bullet hole in either one of us?)
Sm: And you can use it to sell something...
Me: (tf do you event sell?!)
Sm: but not like ebay
Me: (what is it then? A platform for selling services? I don't even know what kind of software you'd have to install, given that most of these platforms are be web applications, whcih makes sense for selling stuff on the internet)
Sm: Anyway, could you help me install it? It would take me hours to get into it.
Me: (You think just installing would solve it? As soon as I install it, you probably expect me to be your walking manual as well, don't you?) Look, I'm gonna be honest with you, since I started working I don't have nearly as much free time as I used to have (Not everybody works when they feel like it, you know that?) I get home at around almost 7pm (most of the time) and don't really wanna work afterwards. Most of the time there's a support service from the people who made this software and they would be glad to help you. (Sorry support team, for pushing this bundle of incompetence onto you, but I guess she didn't even listen to my advice).
After that she didn't back down and still wanted my help. Then my grandmother derailed the conversation and got me out of this. When I thanked her later she yold me that she saw I saw uncomfortable and wanted to help. I love my grandmother.
So I am not going to be your "family" tech support. You b(r)ought this onto yourself. Are more than twice my age and still can't use your brain to solve problems like these on your own and you can even less reason abiut your motives and desires when asking for help. I am sick of you and shutty opinions about people, just because I work as a software engineer doesn't mean I'm exist solely for satisfying your unreasonable desires.
Stop offending me and my profession and get yourself some common sense.
Protip #0: Give me one fucking reason to help you, because you're not family enough and your personality really doesn't bring forth any emotion but annoyance4
ALRIGHT! I'LL GIVE YOU SUPPORT ON MY VACATION TOO, IT'S NOT LIKE I HAVE FRIENDS AND FAMILY, NOPE, ALL I CARE ABOUT IS YOUR UNSTRUCTURED PHP CODE WHICH NEEDS TO BE REFACTORED BECAUSE 2 VISITORS ON YOUR WEBSITE SUGGESTED SO!11
Comes back to hometown for easter holidays.
(Not so close) 'friends & family' tech support requests start rolling in..1
You know it's the holidays when you go to your parents house for dinner and fix the router, your mom's phone, your dad's iPhone, the smart tv, your brothers email account reset, your grandmas prehistoric phone and then you go to your wife's family for dinner and you find yourself fixing her mom's iPhone, her dad's laptop her uncle's tablet, her cousin's ps4 and every freaking thing that connects to the Wi-Fi. Well, it's the holidays, at least there was food and drinks all around...Happy New Year everyone 🍷2
TL;DR: stepmom, who is slightly nervous and impulsive at times, refuses to accept help after she asks for it, because she knows better.
$sm = stepmom, who is currently finishing her second degree (don’t ask)
$f = father, a sysadmin
$me = yours truly
Enter stage, a living room, $me is eating lunch while $sm, a fairly tech-illiterate woman, is finishing up a PowerPoint presentation for a course of hers.
$sm: *slightly nervous tone, as always* “I’m collaborating with $friend and I need her to fix this! She is taking the file to Uni tomorrow and I can’t edit the file. What should I tell her to do?”
$me: “show me what you want to have fixed”
$sm: *points at monitor* “here, look, it’s inconsistent here! What do you call that?”
$me: “tell her to make the formatting consistent. It’s called formatting”
$sm: “No, I want her exactly to know what she has to do!”
$me: “but I’ve just told you. Look, the formatting is all over the place. Bold here, italic there, Times new Roman here, [some other font] there, font sizes are inconsistent. That’s a formatting problem.”
$sm: “No! I demand that you tell me how you call this for real! I don’t want her to get confused”
$me: “It says that right here, there’s a button called apply formatting, that’s what you call it.”
$sm: “I don’t understand! You’re telling me wrong things!”
$me: “aren’t you supposed to know our way around MS office? How do you write your papers and stuff?”
$sm: “you’re so incompetent! I will ask your father!”
*cue the same discussion with my father*
$sm: “I thought you were both good at this, I’m just gonna google it up! If we get a bad grade, it’s gonna be your fault!”
It seems like my bloodline is cursed and destined to be the family tech support, as I share this destiny with my father.
Edit: how did this end up with the “random” tag??5
My step mother told me she has an old laptop from which she wanted to extract the email address book. I highly doubt of them (less than 20) are still up to date. Some of them are from dead ISPs 😰
I'm honestly surprised about the immediate respond times and that it still works pretty well.6
Became an uncle to two beautiful girls the other week. But the plan to make them the future tech support of the family is already in play! Hopefully they will exceed me in about 10 years, I'm a front-end dev so it shouldn't be that hard...
Alright, this my fucking rant right here. Distraction? This whole company is a distraction! Boss decided to throw us all in an open work environment doing jobs that require careful concentration. Straight outta college I'm getting handed vague ideas, (make a desktop app that helps our customers put data on the internet, make an iPhone app) with out so much as an inkling of what technologies to use, just make it work.
Ok I will but when you hit a roadblock with very little resources to draw in it's hard to stay focused.
On top of that since I worked in support for a year I'm our senior support person! But sometimes support just doesn't use their brains and I'm using my time to solve very basic problems.
That brings me to my next point, the goddamn piece of shit that is our telephone. Fuck that thing when it rings it's never good. Moreover, since I don't want to get roasted for not being responsive I have the motherfucker forward to my personal cell. So I answer every fucking call and I get so many spam calls!
Not to mention I'm mainly running the hardware show around here. Shits broke I'm the one fixing it. Need new shit I'm putting the order together.
Tried to get a new guy to be the sys admin, ordered a 6th gen board with a 7th gen proc, had to pull 3 machines apart to get that sorted. Then he left bc family issues, and has been gone for weeks.
The other devs are also slam up busy, and the main product is about 15 people's piss on a plate of garb age spaghetti. (I got a lot of shit going on but at least I'm the only one pissing in my spaghetti) it's a constant run around if who does what with a code first plan later mentality causing confusion and delay.
Nobody wants to help anybody because they are also annoyed with this setup and are getting bitched at by customers or management.
Sales is mostly composed of a bunch of crackhead yes men and women who just want a commission and only half know the shit we sell and have sold 15 new features that had not been discussed. But management always says make it happen. In what priority? It's all a priority they say! Wtf.
So yea, then it brings me to me, dealing with this much chaos at work makes it seem like a high amount of chaos in my life is normal. I'm just now learning to control this.
I've had to do a lot of growing up as a person and as a developer. I've went from being the most junior to about the 3rd most seniors and I've no doubt my efforts have contributed to the growth of the company.
I'm a big believer in coding flow, and that it takes at least 15 mins to get in that flow and about 5 seconds to break it. There is no do not disturb on the company chat, everything always on fire it seems.
So fuck a lot of this, but I've done the research and where I'm at is the best opportunity in a 100 mile radius. So I am thankful for this job. Plus I usually win the horror story contest.
So TL;DR the biggest distraction is every fucking thing in this god forsaken place.5
I study software engineering, so that obviously means I'm also free family tech support right?
Apparently some lady that lives nearby believes this, but she replaced family with vague acquaintance.
This lady is very computer illiterate, so much that I have to describe the wifi icon as a dot with two waves above it.
So one day, she calls me because her Outlook isn't receiving mail. I ask her if she has any internet and she confirms she does because she can visit Google. After trying a bunch of possible solutions in Outlook, I ask her to download a remote access program so I can look at what's wrong.
She didn't have internet. Visiting Google means seeing the Chrome logo apparently.4
Didn't had to fix anything (so far). But took my dev laptop to show all the projects I've been working on to the dad of my girlfriend and he showed me his projects.
He's not mainly a dev, but an electrical ingenieur. He designs his own pcb boards (with 8bit processors on them, as "that's more than enough power to do almost anything!") and then programs that stuff with basic (he writes his own firmware for it).
He also creates desktop application to get data off the devices using Delphi.
Love that guy and have a shittln of respect for him!1
That would be during and right after my first job as a junior developer at an agency.
I was hired in with another dev who had a masters degree but was absolutely horrible. We didn't get along at all, she didn't get along with the other devs either.
I was struggling to understand a lot. The more senior devs spent the little time they had with the other dev got frustrated with her then ignored the both of us. Also during this time, I would never log my hours properly (our pay was based on these logged hrs) because I felt i didn't deserve to get paid for something that should only take me an hour but i spend 6 on it, so i would only log and get paid an hour. So my paycheck was usually only a few hours per week, which caused my my family to become homeless. I was diagnosed with bladder cancer a month after i joined the company and had to take even more time off for treatment.
I knew the concept of OOP in theory but in practice I couldn't grasp it that easily. There was no help from any of the other devs, we were just ignored. I had stage 3 bladder cancer and was homeless with my family. Finally. After i didn't have the gas to show up to work after 8 months there, i quit.
Pretty dark time in my life. I struggled to get a travel trailer and a place to park it so we would have a roof over our heads. Started working as a night stocker at Walmart, and continued to learn what i should have already known. At least from that job, i did figure out everything i really did need to learn, and i learned it. 6 months later, i was hired as technical support for a hosting company and a year later i became a dev at a brand and all that is now in the past.
So yeah, i did have doubts, serious doubts, but i never gave up, i kept learning and studying the things i needed to, and now I'm pretty comfortable. (And not homeless)4
After a year not coming back to my hometown, I've never felt the urge to immediately go back to my boarding house after this week at home as "the IT guy"
Uncle: hey, I cannot run corel on PC #1
Me: why what changed recently?
Uncle: I replaced the mobo, the last one was fried
Me: o~kay, *goggled, sent some files over from PC #2, PC #1 unable to connect to internet, Unc, does it comes with CD or anything? The LAN driver might has not been installed yet
Uncle: ah it might be in the box
Me: *receives box, facepalm, it's a cheap chinese mobo, Unc, haven't I told you back then to get at least Gigabyte or MSI B150?
Uncle: ah, this one's cheaper,
Me: *okay bye, finish job, back to my PS4
Pops: hey, can you install the download manager thingy, and also the torrent app?
Me: why, what happened with the last one?
Pops: I dunno you check it
Me: ah fuck it, let's see,
*stare~, the fuck's wrong with this monitor?
*click", fuck's wrong with this mouse?
*type, fucking keyboard!
*open new tab, the fuck's with the base url (some shady redirects)?
*random program popping up, the fuck's with this PC?
*went away getting a new mouse, hey pop, your mouse is busted, you should get a new one
Pops: naah, the mouse is fine, I never had any problem using it
Me: yea it's fine aside from the unresponsive movement, stuck srolling wheel, unusable middle click, non responsive right click and the auto double click feature
Pops: naah it's fine, there's no problem with the mouse
Me: yeah" whatever you say, *finish job, back to my PS4
Lucky my aunt has moved far away or I might get 2 of the father episodes back to back, and at least I got some games from the year end sale which is nice4
I seem to be everyone's free tech support. I'm always helping my friends and family but I don't get anything in return. 😣5
Off to the funeral of a family member of mine today. He was one of us, a developer for a cool little startup in London. I'd much rather be wrestling with bugs and support tickets today 😔5
To any and all family members, before requesting my help with the printer/computer/electronic device follow these steps to make sure I don't get irritated.
1. Make sure it's plugged in.
2. Turn it off then back on
3. Turn it off, unplug it for around 30s, turn it back on.
4. Request help
Why is this so hard to grasp? I don't want to stop my workflow with an issue that could be resolved in less than a minute!1
Time: 0600 hrs.
Mental State: Almost falling asleep on my laptop
I get a call from my "random cousin" with whom I haven't spoken in a looooong time, and he says "Hey, Good Morning ! I can't connect to my WiFi from my Windows laptop running Windows 7. Can you help ?.."
That moment when you TRULY believe in the person who developed the "Network Diagnostics" utility on Windows and ask the "random cousin" who calls you up at 6 AM to try it...
And he sends you this screenshot after some time ...
And then you have to wake up and pinch yourself to see if you are in a dream...
Long sleepless day ahead...6
This is my first post. I felt like if I'm wrote this I'll just be a big fat crybaby, but i need to release this pressure from me.
I've been pretty burnt out past 6 month.
So a little bit backstory here, I've come from broken family, and currently on my 7th semester of college. But I've been part of small startup as mobile apps developer for a year and a half now.
6 month ago, it just a year of recovery from a toxic relationship that basically ruins my college life. I have really bad GPA (bad score for being absent from classes), basically no friends, and a barely passable (or even bad) skill in Android Dev. Then I got new girlfriend that really supportive for me. But after 2 months, her parents ask me if I would marry her or not. because if not, I have to broke up with her (We're in Indonesia and both of us is Muslim, so outside marriage relationship is kinda in "grey area" depend on who you ask). So I have to choose to marry her or not, and I choose the marriage. I think I have enough saving and just enough income to support both of us.
Then it's been a downward spiral from there.
The startup that I've been working on were in a pretty bad shape. I've been underpaid since the beginning (and that's not really a problem for me at that time, that's my choice and I blame no one) but abysmal growth and some miss management force us to scale back and makes me basically in a non-paying jobs.
So I take college break for a semester and been trying to find projects here and there for marriage savings, but because the weak employee protection here, lots of the projects I have completed have yet to pay the fee (even until today). And even if they paid me, most of it were really low paying jobs (we're talking $200 per 3 weeks project here, to be fair, for our average GDP, it's not bottom-low).
And the deadline is approaching, our marriage date is settled in (very) early January 2019, and i've been in this "not yet graduated but needs job" limbo. Most of employer here still has the old "Degree Based" Job specs, and not "Skill Based" one. so because de-jure I've still a "College Student" no Job listing is willing to take me in. I've apply to almost 30 Job Listing and just get interview once, and still failed because I can't move to the company area, too far and have too expensive living cost vs the salary ($300 living cost vs $450 salary, while i need to give money to my girlfriend back home for a living).
So I switch my direction to Competitions with Extra Job offering as a Bonus, and I've been pretty close to winning one, held by CIMB Bank, but still failed. It's little bit better now because CIMB came interested with me but there is red flag which I need to graduate with decent GPA before July 2019, and in current GPA? it's practically impossible.
Can it getting worse? oh it can. Remember I come from broken home family? it's inherently hard to keeps communication with both of my parents that to this day still despise each other. And while my mother is still supportive to my marriage, my father isn't. He even basically disowned me last week because my one-sided decision to marry my girlfriend, and blame my mother for being the "bad influence" for me.
And now, today, December 16th, and I'm still in this weird Limbo and have nowhere to go. with $0 in my pocket (have spent all of my savings for marriage preparation) And our marriage is approaching. I almost given up.28
Almost all my family think I'm free tech support.
My dad knows what I do and he's proud because I finished uni (he didn't), he sometimes asks for help (he repairs electronic stuff) and I try as hard as possible to be useful (it's fun!). He knows that (most of the time) I'm working when I'm in my laptop, so he doesn't bother me, he kindly asks if he needs help with something.
My brother's studying the same I did, he's doing fine. I think better than me when I started.
My sister knows that I can repair her phone/laptop but she asks me to do it whenever I have free time and how she can avoid to "damage" it again.
My friends think I'm awesome, but I'm in constant stress (thanks imposter syndrome!).
My dog, he just barks and smiles whenever I'm around and he thinks I'm awesome, so I have that going on for me, which is nice.
I once had a PM who would consistently ask us to fix one off "bugs" (read little design tweaks). He wouldn't even bother to write them down anywhere. He once came over and asked why we hadn't fixed one of his bugs. We had no idea what he was talking about. According to him, we were supposed to organize and prioritize according to his whim. He never logged into our task management system.
When it finally came time to sell off our work to some of the business owners, we showed some of the "bug fixes" we did because that's all we ever heard we were supposed to do. The business owners were mad that we hadn't done anything they had asked us to do. PM throws us under the bus saying that we didn't know how to do our jobs and that we never listened to him. I was so glad when he moved to be lead of the QA department. Then I wasn't so glad.
He would have bug quotas that his team would have to meet. He pitted the entire QA team against all of the devs saying things like, "All the devs suck at coding. It's our job to save the company and the world from their buggy software." He got the only good QA guy fired because he faked a bunch of documents stating that they had had performance reviews and no improvement was made (these meeting never actually took place), and that he hadn't been meeting his big quotas. He was outside of our department and was buddy buddy with one of the C-levels, so his word trumped ours.
Then one glorious day, after I had already left the company, his department was absolved into the technology group. That same day was the day he was fired.
I kind of pity him. I didn't know if he had a family, but how can a man such as that support his family? Perhaps he doesn't have a good relationship with his wife and that's why he sucked at his job?1
When I told my mother I wanted to become a software dev, she went surprised but supported me to reach my goals. That's what family does. I'll always be thankful to her. (My family is quite short actually).
One year later, with my first salary I bought her a brand new iPad. 💕
If you don't have your family support, just do it. Do whatever makes you happy and complete!5
My biggest dev regret was that I've followed other people's dream.
I lost precious time into trying being the "good kid" for my family and support them in their time of need.
Now I'm considered old for a starter and getting a dev job becomes harder with each passing day.5
That moment when family visits and you just have to fix a laptop or two because, you know, you know programming.3
Best dev experience of 2017:
Being able to support my family with my work.
Knowing that all of us have health, vision, and dental insurance solely because of me.
Finally being able to give back to those who have helped me over the years.1
We all hate being tech support for our family and friends, but motherfuck this is insane; my sister asks me for support and then doesn't listen to me. E.g. I tell her that the Microsoft login page is fucked up so she'll need to login again and she doesn't try again, but pesters me until I login for her... Every goddamn time...11
Scored another win as the family tech guy! I found out my wife's sister and her husband were storing all their passwords in a Excel spreadsheet. Long story short they are now using a password manager. 😁2
While I'm not a dev, I do love computers and I do know my way around them, so friends/family often ask me for tech support.
Friend: Please fix my computer!
Me: what's wrong with it?
Friend: *sends me pic of blue screen of death*
Me: I don't think you understand
Mom: hey I can't get into the phone, the PIN and PUK aren't working. See if you can fix it otherwise you'll have to go to the communications company to ask for a new card (my mom is working and can't do it)
Me: //gives it another try. Doesn't work. Searches online. Yep, can't do anything, it needs a new card
Me: sorry mom, you have to get a new card, there's nothing I can do.
Me: why did you ask me for help, again?
Mom: well because you can do things and fix things and so, and I thought that maybe you could fix it
This is a long post and if someone comments without reading carefully I don't care about that person's opinion.
I have 3 accounts here, and that is a must have for me. Let me explain:
Let's think of people and who they are in layers.
The innermost layers are made of private and intimate things: fears, dreams, shames, basically things that are mostly shared with very close people, like family, best friends, and specially significant others.
On the other hand, outermost layers are the public persona, who you are as a citizen, who you are in your profesion, and so on.
So, you wouldn't normally tell your boss about your favorite sex positions.
Let's also say there can be layers in the middle, and all the layers sometimes overlap, but let's not get too deep into this as I think I got the point across.
Here on I explain the original thesis.
I am a developer, and as such I want to fulfill my needs on dev communities, one of them being devrant.
I wish to learn from other devs, I expose my (sometimes controversial) points of view. I rant about annoying shit in the workplace.
But also, at some level, I wish to be taken seriously as a developer, I wish to build a reputation, and I wish to be accepted, even in a shallow social level. There is a social factor to what we do and it's totally normal.
Now, the problem is that I also would want to express my inner self.
So what I do is I don't use my main account for that, I use another, in fact 2 other accounts.
There are several reasons for that:
* I want to hide intimate shit from trolls.
Imagine I griefpost about a loved one that died, then later found myself in a heated discussion about some language, and then some troll comments something like "I'm glad your x died". i wouldn't react very well.
* I want to keep my posts consistent.
If people become interested in what I post as a dev, then they are going to expect dev related stuff from me. If I start posting like controversial points of view, that's not very cool because I'd be doing like a bait n switch on them.
* I want to maintain a reputation, and I want to not get banned on the main account
Reputation as a profesional is a real thing, and it shouldn't be affected by your personal shit.
Also sometimes you argue, and things get heated, and sometimes you get suspended or banned.
You try your hardest to be respectful, but in some communities, some mods are trigger happy.
By restricting this on your alt account, you're in a way promising that you'll have the upmost behaviour on your dev account because that means being professional.
Now, I said I had 2 other accounts.
The reason for having 2 is because I separate two layers:
In the 2nd account I am open and direct regarding my points of view, and more argumentative, but still trying to be relatively civil. I would also post things that might be controversial or not popular. I try to be real basically.
You can conclude that the 2nd account is the one posting this, since this post could trigger some people.
In the 3rd account, I talk about intimate shit like traumas, fears, emotional pain, things I know I'll get support for (the same support I give others when in need) and are not controversial in any way.
This way I can vent painful things and avoid trolls.
Cool people appreciate it when you're transparent about your shortcoming and dark thoughts.
But it takes one asshole in a high horse to judge you. And sometimes you need to give that asshole the middle finger without being afraid of ruining your reputation
or getting banned,
or being scared of that asshole laughing about your intimate shit (again, I use this account for that)
I know it sounds like I have multiple personalities but I swear I'm ok, and hopefully what I said makes sense. People might say "don't use alt accounts, go to another site", but I find that devrant has some interesting people.
The obvious downside is that you end up knowing people more than what they assume, because you interact with them through different accounts.
This is kinda shady, but I'm not interested in taking advantage of others anyway so...29
As many of you are, I am too a 24/7 IT support for the whole family.
One time I was going back to uni for the week on a bus when my mom calls that her facebook is acting wierd. You guessed it, it was a virus. Then after 10 minutes of struggling I asked my sister to take the phone because she would understand the technial terms more easily and I didn't have mobile net or wifi at the time to use teamviewer. After 10 more minutes the virus was gone and I explained what happened and what not to do next time.
Later that day her friends got the same virus and my mother proudly told them that she already gotten rid of it and helped them remove it too.3
Ok people. I got a contract last year with a company, and I was their support for one year, which ended back in February. They still email me for all their problems. I don't know why. They emailed me today, for Christ's sake, on the Saturday of Easter, to tell me that their 3rd party software can't send them emails because the mailserver has that IP on greylist asking me to look into it and find a solution. AS IF I CARE! I'm with my family, taking a break for two days damn it. Panic attack came, my heartbeat rate problem kicked in and now I can't calm down. I'm trying to get into the "I don't give a fuck" mood but I can't, I'm too responsible for that, in the worst dramatic way (the world is gonna end etc).
Piece of advice:
Be very clear next time you come to terms with another company, be precise and don't let them have it their way.9
Going back home for the holidays means becoming tech support for pretty much the whole family, unluckly.
As soon as I enter my grandparent's home, my grandpa says "Could you print some emails?". I open his laptop, and I start sweating as soon as I see the Windows XP logo popping up. He (obviously) doesn't remember his password, and the only way to access his (mostly defunct) web mail service is Outlook 2003. For some reason, the web mail provider's POP3 server dies, and i spend half an hour trying to explain it. I ended up leaving with him saying "Why are you even going to a computer engineering university."
1.5 hours of my afternoon was spent on the phone talking my grandad through forwarding an email today.
Still love him him to death though.4
Not specifically a Dev job, but I did do a bit of development at this wifi startup. It was a wifi shop where we set up wifi for hotel clients all over the US. Anyways, they said I would make great money doing "on call" support, and me being an intern and naive I said absolutely I'd do it. Well 3 months later I was put on call essentially every day and one weekend I was with my mother and it was her birthday. At her party at this nice restaurant, with all of our close friends/family, I got a call. It took me 45 minutes to solve because of how idiotic the clients were, and after that I got 4 more calls equally as frustrating and long throughout that night. I asked for help from employees, the owner, ANYONE. Nobody helped. Needless to say I emailed the owner and said farewell that following Monday.
The hand of IT guy in family
My family sees me as guy who works on IT stuff. The best part is that I will have to help them whenever they encounter problem regarding electronics in daily activities.
Son! The internet is not working
Son! The printer is not working
Son! The TV is not working
Son! My phone didnt get any signals
Son! The microwave is not working
Son! The TV remote is not working
Son! Why is this whatsapp popup always appear whenever I opened it
Son! The dvd player is not working
Son! My phone wont charged
Son! I want to buy online stuff
Son! The email that ur uncle sent me cannot be opened
Son! The email that ur aunt sent me is not there
Son! Can u help me download this travelling app
Son! I opened a website and it told me that I have 163718362 virus!
Son! I forget my password of my facebook account!
Son! Some guy idk on facebook added me as his/her friends, what should i do?
Son! The internet is not working (again)
The fact is that, most if these problem, I helped them by just.. restarting the router, reboot the router for 1 min interval, find specific toggler in disfunctional hardware that they accidentally hit during sweeping the floor, take out the power and put it back again, show them how to's in many account/payment mechanism in apps, etc
The very best part that whenever they satisfied, whenever things back to work again, whenever they can reset the password:
"I've tried what you told me, but it just didnt work, but idk when u did it, it works! you are really an IT guy"
And i was like
Frustration at its peak !!
So the CTO of the company I recently joined, whom I considered to be cool personality of all the open culture in the office and open communication, seems to be all wrong.
Few days back he suddenly dropped a mail to all the tech team members mentioning that we need more streamlined process in the company and many more blah blah stuffs... to which all of us agreed.
But. But. But. The last line(small font size) mentioning that from now onwards we need to come on Saturdays too until further notice. I mean WTF !!? Seriously.
But today in stand-up when one of the guy asked the agenda, he just tossed the question saying that we need to be more active attending "client tickets". Goddammit. We are devs, not tech support.
To this one of the other dev, said the exact same thing that was going in everyone's mind. Call the team that are required on Saturdays. To which his reply was, " Come on Saturday, we will speak then".
I was like 👏👏👏
P.S. Not that we are not ready to come on Saturdays, but at least take consent of all the members in the team, if you all babble so much about open culture and shit. We have friends and family too to have fun with, and need to take little rest on weekends.
And most importantly, tell us some firm reasons to be there on weekends, not just "You have to come, because we said so!"
The technical incompentency of the people I try to help with their tech problems, is utterly astounding. Especially family members. For the love of God, if somebody is offering you tech support, put in at least some minimal degree of effort!
*sometime during my sophomore year in university. I was a Biology major and just switched to Computer Science. I'm currently a senior graduating in the Spring.*
Me: "Mom and Dad I changed my major to Computer Science!"
Parents: "How will you be able to make a living playing games?"
Me: "I won't be playing games, I'll be coding/programming things and building software."
Parents: "I thought you wanted to become a doctor?"
Me: "Well I decided I wanted to choose a career that I like and I also didn't want to stay in school for 8 years. Also, the salary I can make as a developer/engineer is close to that of some doctors."
Parents: "Well we wanted you to go to be a physical therapist. We feel that it's the best option for you."
Me: "I think this is my best option because there aren't even enough people available to fill the jobs that will be around when I graduate. Which also means that I can make a higher salary."
Parents: "Well I guess we'll see if you can make a living and provide for a family just playing/making games."
Me: "That's fine I never needed your support anyways."
*My parents thought that if the job wasn't physical labor then it wasn't a "real job". (Idk how they decided that a Physical Therapist was a "real job") I moved out less than a year after this argument because I was constantly put down by my parents for coding/programming as well as playing video games in my spare time. They thought it was childish. This has shown me what I won't do when I become a parent.*
*Just a side note: I have paid for everything I own that wasn't gifted to me since I was 18 and had a job while attending college. I also got a scholarship to go to college, so my parents didn't have to pay for any of it.*2
Today started off like a normal day and then i got a call from my aunt and she asked if i could set up her new iPhone 8 plus. and once i got there i did and it was no biggie. and then she pulls out four more boxes and has me set all of them up for family members.
WHY DOES EVERYONE THINK IM TECH SUPPORT. it’s just so fucking annoying.4
Dad: Hey, how do I make a program work when it's not working?
Me: Guess what, I've looking for the answer to that exact same question for a while now, but I still haven't found it. I'll make sure to tell you when I do.
(Clarification: He's not a dev, he was actually talking about some 10 year old version of some program not launching in Windows 10)
My favourite bug fix was actually IT based and it was the first time my Eastern European, critical of my skills, family not only praised me but claimed that I was smarter than them.
My grandfather had changed from a telecom to a VOIP device for his landline. For some reason after installation, he could hear the other person on the line but they couldn't hear him. Me and my mother were away during this time so they called in the other family IT guy. This guy is no joke, he's one of the top in his company and makes a sweet six figures and lives in a mansion.
So he started looking things up, googling forum, etc. Couldn't find anything. Started calling the tech support and tried to deduce what it was and their tech support had never heard of such a problem. He takes his lunch breaks to help out my gramps. Keeps escalating, escalating and nothing. His conclusion is that they need to send him a new VoIP stick and they're not giving it to him. At this point, he's so frustrated that he screams at my grandfather to go back to paying 60 bucks a month for landline and to stop bothering him.
At this time me and my mother return and they have concluded that they need a new stick. My mom is great at intimidating people into free stuff so she and I go over to do so. At this point everyone is convinced of the problem and even I don't think I could fix it. But I decide to check if that's the case because I don't want my gramps to get a new stick and it still doesn't work.
I go through the typical forum hunting and there's Nada on the problem. I look at the stick and all the lights seem to be working, no error lights. And I wonder maybe the problem is not the stick, because usually you can't do anything at all if the hardware is broken. So I start thinking, maybe my gramps accidentally muted his handset while talking or something dumb like that. That wasn't it.
Then I decided to see if the problem was recreated on the other handsets. I tried one out and my mom could hear me but I couldn't hear her. What?! That's different! It was the opposite with the other phone. I conclude that it's working and there's something up with the handsets. So I go and do a reset on all of the handsets to make sure.
Lo and behold, the problem is fixed. It took me 25 minutes to solve. That guy gave up after a week of trying. My mom who assumed my IT skills were on par with other kids and nothing special had finally seen me up against an opponent, and not any opponent, a six figure high ranking IT specialist. And I didn't even use any secret, complex software knowledge that wasn't accessible to her or any other normal user.
That's when she finally said that I was smarter than her, that I just used my common sense. She would've needed some kind of prompting, hint or direction to solve the issue but I did it without any.
It was a very satisfying bug to fix.
well I start my first dev job in a week and a half. after telling my family I was resigning from my helpdesk support gig, they asked about the pay and didn't understand why the dev job payed more.
I tried to explain it and I think about half of them got it but the older half still just associate it as "computer stuff"
Plans for 2019 are to release two products.
1. A text-based strategy game engine that will act as the core of two or more progressive web applications, using Node.js/Express, EJS, and SCSS. It will be proprietary, subscription-based, and playable 24/7 online or offline as a web site or mobile app with nightly/weekly/monthly events and items (think KoL, on steroids, with butter on top.)
I am currently undecided whether to go with MongoDB, MySQL or PostgreSQL, so any feedback - without derailing the other choices, and understanding that it needs to be minimal at first with the ability to expand to millions of users - would be appreciated.
2. I'm sculpting collectors figurines of guinea pigs, molding, casting and then selling a limited set that are hand-painted by me with a certificate of authenticity, as well as marketing blank versions of each with a choice of three colors (including white, and either red or black for eyes - a total of five) for people to either paint by themselves, family members, or friends.
This will also have a website that allows you to choose the breed and colors (changing the picture according to your choices), as well as allowing people to use it as a social media outlet - as if their own guinea pigs had profiles instead of humans. It's also planned to support rescues worldwide and educate folks about properly caring for cavies.5
I suppose I'm lucky.. My family, though not exceedingly tech savvy, are all very proud of me, and support my line of work.1
Aren't you guys tired of being "tech support guy" for your family and friends?
Some people are just so lazy that they don't even want to Google...8
I'm sorry if this isn't your typical rant but couldn't find a better community to ask it in! I'm a Computer Science undergrad, will graduate next year. The thing is I have this burning desire to learn everything, to learn all the languages/frameworks and generate some income out of it so I can indulge myself and support my family a bit. But I don't know where to start! I'm into Android dev but can't seem to make headway in that direction. I'm sorry again! Any and all advice is greatly appreciated.6
Postgresql kept shutting down at odd times. Then it became predictable. I googled, went through mailing lists, archives, old threads, Stack overflow, friends, family, my bosses, my old colleagues, forums, chat groups and paid redhat support.
Apparently, I'm the only one and the first on this planet to have this problem. And it's scary.6
Update on https://devrant.com/rants/2127480
So I sent my Pixel 3a with a broken screen to the Google repair center and within 2 days I got a response that there's liquid damage. OMFG.
So now I get options:
1. Not repair, I get my money back.
2. Buy a refurbished one for basically the new price and I might not get the same colour device.
So basically I'm forced to choose option 1, because I could also buy a new one at the same price.
So just due to bad luck I now don't have a functioning Pixel 3a any more.
On the bright side: I explained my story to Google in a contact form and they called me back within 10 seconds. I spoke to the most helpful employee ever (Chris). He was very understanding and called it an exceptional situation. He now is reaching out to the repair center where he can get in touch with the actual repair people and see what can alternative Google might be able to offer me.
I don't expect anything, but kudos for Google's customer support.
Also, why do I keep hoping that this multibillion dollar company would just say: hey buddy, here's your new phone for free, just make sure you will promote it with your friends and family if you like it.8
I am sitting here fixing some asshole's fuck up (he went and fucked around with the certificates on the Sonic Wall - now DPI SSL doesn't work anymore and people are wondering why things aren't working as they used to).
I have been offered an opportunity to work in a place that is about 1000 miles from where I currently work. The pay is a bit better, and I get benefits (like health, pension, etc - where here I don't get shit).
The issue is that my family and what not are this side. They are begging me not to leave. They don't know that I have been considered for the job.
Not going to lie, the last time I moved away, I nearly died because I have a family to support, and I was porting all my funds back to them (yeah - the one who cheated).
I am anxious as fuck, and today I have an interview.
I don't know if going is the right thing to do. There is so much opportunity, and I might stuggle for about a year - but is the struggle worth it.
I cannot take it where I am now. They appointed a new guy, and he is monumentally fucking everything up. He also doesn't shut up. Even if you ignore him, or tell him that you are busy - he just goes on and on talking. Fuck my life.
Anyways, will see how things go - I don't know what is right - perhaps it will come to me.
I'll let you guys know what happens, not that anyone might directly care - which is fine.
Time to go fix CA, and then code until I die.1
Has anyone had an actual career (something you could support yourself/family on for the span of your life) before development? Curious as to how people got into development.
An example is I have a colleague who was some sort of construction supervisor and managed to get into development someone.6
I guess ill wait until you ignore all my warnings and find out for yourself. But i am the one you keep asking questions about technology to so why do you have all the answers prepared? Why ask me?
So i just keep saying, try it. Try it your way and let me know how it goes.
So one of my aunt who is a school teacher had her Windows 10 + Ubuntu 16 dual boot laptop updated with Ubuntu 18 by the school principal. The school principal having no clue what she was doing, ended up messing up the boot manager. I hear she simply deleted the Ubuntu 16 system files to make space and proceeded to install Ubuntu 18. The school principal took no responsibility of the catastrophe because it worked fine with other laptop.
The school has no IT department or anything of that sort either.
Guess who had to help there? Me. However, I have no clue about that area, anyhow, I managed to show a way to bootup Ubuntu 18 which is what they use at school. Windows won't boot anymore.
About a month later, now I hear the drive where Ubuntu 18 is installed is full and it is causing some issues. There is no delete option on right to make space.
May God help them. 🤷🏻♂️7
So being in ops, I have certifications in networking and Linux, and am currently working on my Certified Kubernetes Administrator exam.
I've been talking to a few "professional" (they have jobs) devs that I personally know, and with the exception of 1, it seems like version control, automation, networking, and server related tasks are beyond them.
As I want to get into the dev side of things (devops preferably), I feel somewhat overwhelmed at some of the requirements of the job, especially knowing that I cannot take too much of a pay hit as I have a family to support.
My question is this, based on real world experiences with hiring, how much weight do you think knowing your way around networks, cloud, virtualization, servers, and all of the other things ops does when it comes to getting your foot in the door for a dev job?
I've casually looked around, and it seems that getting the foot in from this side is almost impossible.2
new Rant("cartoon ep2");
// family tech support
My dad asked for help. His External HDD got corrupted. When will they ever learn? I'm teaching him to use a cloud storage right now.1
Heyyy DevRant Fam! :D, hope everyone is doing very well today! i would love to get some input/advice from my fellow developer friends here today... so Milo has gotten himself into a sticky situation... So recently i had a little opportunity to get some mentor-ship or internship through a family friend, and im sooo excited but nervous at the same time.. i sometimes think to myself am i really 'good enough for such a position'?? but however since I've never really experienced this sort of work, whats their to lose? or is this a bad way too think about it? :D
so ladies and gents, I'm really interested in the stock market and that sort of finance, and i think id be a good fit to build tools for traders, if i cannot get into that sort of position, why not work back office and have more of a support role? I'm always very happy to work my way up as I'm highly motivated!, however in the case that i manage to get into such a position, I'd love to know, what sort of things do i need know to be able to land such a position? if you can give me any tips or advice id be extremely grateful! :D
If you have managed to get this far into my post, I'd love to say thank you so much! and i really apologize for rambling on... i generally always do that.... and also i want to say thank you so much for taking the time to read my question <3 really means a lot to me!
just quick note letting everyone know as a hobby project I'm building a little list app where i can save my favorite stock tickers/symbols into a list and see the price changes over time (through alphavantage's API) :D
Milo <3 :-)
I don't even really know where to start, so I figure I'll just throw this out there and see where it goes.
My daughter is disabled. She's in sports and dance, but it's taken my wife and I years to find out about the organizations she's now in, and that's mostly through word of mouth. Other families have told us because they've had the years of experience that we didn't. And now we're passing the information on to other less experienced families. And that's a problem that everyone we've talked to agrees upon: there's really no good way of discovering what organizations are out there, and what they can help with.
There exist some sites out there like https://challengedathletes.org/reso... which are really just lists of sites, but really nothing more to indicate that this group has wheelchair basketball, that group has adaptive ballet, that kind of thing. So I'm thinking, what if I built a site that provided an index. Searchable, faceted, like Algolia or AWS Cloudsearch. That part I can do. But how would I go about gathering the information? Could I somehow scrape it? If so, how do I organize it? Do I crowdsource by petitioning /r/disability, the Facebook support groups my family belongs to, and other places across the interwebs?
I can design the data model. I can build the webapp. I can make it fast and pretty and easy to use. But how do I get the data?2
I've been working for over a year now in this remote job as a sysadmin for a local client. I personally find this job quite intimidating at first with all of the infrastructure and all of its many microservices running in high availability set up. I enjoyed learning everything about them and why it's been set up this way, which gives me ideas if I were to build my own app (not competing with my current employer, of course).
But now I don't feel comfortable managing this beast in its many environments.
From time to time, I would hear from my old colleagues at my old sucky company for help in their work and that they know I'm an expert in. I help and it makes me feel good.
Now I'm at a career dilemma. I don't want to lose my current job because I feel "uncomfortable" with managing and administrating the tech holding the whole infrastructure. And I don't wanna go back to my old job with the sucky pay and the feel of being unchallenged. And if I try to find another job, I might be as lucky as I do now, especially good difficult it is for me to find a remote job to begin with.
Objectively, I just need to clear off my debts (at this rate, in 4 years), and have a side income to support my family. But I don't think I can follow through on that plan. Should I look for a new job or do better with the current job that I have now?3
I'm the tech support of my whole family. Grandmothers, mom, dad, uncles etc.
But every time my mom opens a facebook account, she calls me for gathering a new e-mail...
I am a friend of my moms 8 different facebook accounts. (probably she uses this account for games credits or like this)
My family members are support me, they know I'm unsaveable about this. Only my wife sais when I'm learning (I am before career change), you should stop playing and take care something useful instead. Or when I say I have to work on something, her answer is like, It's not work if you enjoy it and don't get money for it, it is only a hobby.
Being asked for and providing general computer user support... nothing irritates me more, especially when it's for family... I find myself getting angry at their incompetence, aware of it building but unable to prevent it.. like an out of body experience. I literally have to walk away. I said to the last family member, "I'm sorry, I'm a developer, I'm not in IT Support and this is why... I get too frustrated watching and instructing others. I don't deal with it very well."