Join devRant
Do all the things like
++ or -- rants, post your own rants, comment on others' rants and build your customized dev avatar
Sign Up
Pipeless API
From the creators of devRant, Pipeless lets you power real-time personalized recommendations and activity feeds using a simple API
Learn More
Search - "bad customers"
-
Long but worth it...
So I was cleaning out my Google Drive last night, and deleted some old (2 years and up) files. I also deleted my old work folder, it was for an ISP I worked for over 2 years ago. After deleting the files I had a little twinge of "Man I hope they're not still using those". But seriously, it'd be a pretty big security risk if I was still the owner of those files... right? Surely they copied them and deleted all the info from the originals. IP addresses, Cisco configs, username and passwords for various devices, pretty much everything but customer info.
Guess who I get a call from this morning... "Hi this is Debbie from 'ISP'. I was trying to access the IP Master List and I can't anymore. I was just told to call you and see if there's any way to get access to it again" (Not her real name...)
I had to put her on hold so I could almost die of laughter...
Me: "Sorry about that Debbie, I haven't worked for that company for over 2 years. Your telling me in all that time no one thought to save them locally? No one made a copy? I still had the original documents?!"
Long pause
D: "Uh... Apparently not..."
Another long pause
D: "So is there any way you can give me access to them again?"
Me: "They're gone Debbie. I deleted them all last night."
D: Very worried voice "Can... Can you check?"
This kids is why you never assume you'll always have access to a cloud stored file, make local copies!!
A little bit of background on this company, the owner's wife fired me on trumped up "time card discrepancy" issues so she could hire her freshly graduated business major son. The environment over there was pretty toxic anyway...
I feel bad for "Debbie" and the other staff there, it's going to be a very bad week for them. I also hope it doesn't impact any customers. But... It is funny as hell, especially since I warned the owner as I was clearing out my desk to save copies, and plan on them being gone soon. Apparently he never listened.
This is why you should have a plan in place... And not just wing it...
PS. First Post!25 -
I'm a self-taught 19-year-old programmer. Coding since 10, dropped out of high-school and got fist job at 15.
In the the early days I was extremely passionate, learning SICP, Algorithms, doing Haskell, C/C++, Rust, Assembly, writing toy compilers/interpreters, tweaking Gentoo/Arch. Even got a lambda tattoo on my arm after learning lambda-calculus and church numerals.
My first job - a company which raised $100,000 on kickstarter. The CEO was a dumb millionaire hippie, who was bored with his money, so he wanted to run a company even though he had no idea what he was doing. He used to talk about how he build our product, even tho he had 0 technical knowledge whatsoever. He was on news a few times which was pretty cringeworthy. The company had only 1 programmer (other than me) who was pretty decent.
We shipped the project, but soon we burned through kickstart money and the sales dried off. Instead of trying to aquire customers (or abandoning the project), boss kept looking for investors, which kept us afloat for an extra year.
Eventually the money dried up, and instead of closing gates, boss decreased our paychecks without our knowledge. He also converted us from full-time employees to "contractors" (also without our knowledge) so he wouldn't have to pay taxes for us. My paycheck decreased by 40% by I still stayed.
One day, I was trying to burn a USB drive, and I did "dd of=/dev/sda" instead of sdb, therefore wiping out our development server. They asked me to stay at company, but I turned in my resignation letter the next day (my highest ever post on reddit was in /r/TIFU).
Next, I found a job at a "finance" company. $50k/year as a 18-year-old. CEO was a good-looking smooth-talker who made few million bucks talking old people into giving him their retirement money.
He claimed he changed his ways, and was now trying to help average folks save money. So far I've been here 8 month and I do not see that happening. He forces me to do sketchy shit, that clearly doesn't have clients best interests in mind.
I am the only developer, and I quickly became a back-end and front-end ninja.
I switched the company infrastructure from shitty drag+drop website builder, WordPress and shitty Excel macros into a beautiful custom-written python back-end.
Little did I know, this company doesn't need a real programmer. I don't have clear requirements, I get unrealistic deadlines, and boss is too busy to even communicate what he wants from me.
Eventually I sold my soul. I switched parts of it to WordPress, because I was not given enough time to write custom code properly.
For latest project, I switched from using custom React/Material/Sass to using drag+drop TypeForms for surveys.
I used to be an extremist FLOSS Richard Stallman fanboy, but eventually I traded my morals, dreams and ideals for a paycheck. Hey, $50k is not bad, so maybe I shouldn't be complaining? :(
I got addicted to pot for 2 years. Recently I've gotten arrested, and it is honestly one of the best things that ever happened to me. Before I got arrested, I did some freelancing for a mugshot website. In un-related news, my mugshot dissapeared.
I have been sober for 2 month now, and my brain is finally coming back.
I know average developer hits a wall at around $80k, and then you have to either move into management or have your own business.
After getting sober, I realized that money isn't going to make me happy, and I don't want to manage people. I'm an old-school neck-beard hacker. My true passion is mathematics and physics. I don't want to glue bullshit libraries together.
I want to write real code, trace kernel bugs, optimize compilers. Albeit, I was boring in the wrong generation.
I've started studying real analysis, brushing up differential equations, and now trying to tackle machine learning and Neural Networks, and understanding the juicy math behind gradient descent.
I don't know what my plan is for the future, but I'll figure it out as long as I have my brain. Maybe I will continue making shitty forms and collect paycheck, while studying mathematics. Maybe I will figure out something else.
But I can't just let my brain rot while chasing money and impressing dumb bosses. If I wait until I get rich to do things I love, my brain will be too far gone at that point. I can't just sell myself out. I'm coming back to my roots.
I still feel like after experiencing industry and pot, I'm a shittier developer than I was at age 15. But my passion is slowly coming back.
Any suggestions from wise ol' neckbeards on how to proceed?32 -
Not one feature.
All analytics systems in general.
Whether it's implementing some tracking script, or building a custom backend for it.
So called "growth hackers" will hate me for this, but I find the results from analytics tools absolutely useless.
I don't subscribe to this whole "data driven" way of doing things, because when you dig down, the data is almost always wrong.
We removed a table view in favor of a tile overview because the majority seemed to use it. Small detail: The tiles were default (bias!), and the table didn't render well on mobile, but when speaking to users they told us they actually liked the table better — we just had to fix it.
Nokia almost went under because of this. Their analytics tools showed them that people loved solid dependable feature phones and hated the slow as fuck smartphones with bad touchscreens — the reality was that people hated details about smartphones, but loved the concept.
Analytics are biased.
They tell dangerous lies.
Did you really have zero Android/Firefox users, or do those users use blocking extensions?
Did people really like page B, or was A's design better except for the incessant crashing?
If a feature increased signups, did you also look at churn? Did you just create a bait marketing campaign with a sudden peak which scares away loyal customers?
The opinions and feelings of users are not objective and easily classifiable, they're fuzzy and detailed with lots of asterisks.
Invite 10 random people to use your product in exchange for a gift coupon, and film them interacting & commenting on usability.
I promise you, those ten people will provide better data than your JS snippet can drag out of a million users.
This talk is pretty great, go watch it:
https://go.ted.com/CyNo6 -
We're using a ticket system at work that a local company wrote specifically for IT-support companies. It's missing so many (to us) essential features that they flat out ignored the feature requests for. I started dissecting their front-end code to find ways to get the site to do what we want and find a lot of ugly code.
Stuff like if(!confirm("blablabla") == false) and whole JavaScript libraries just to perform one task in one page that are loaded on every page you visit, complaining in the js console that they are loaded in the wrong order. It also uses a websocket on a completely arbitrary port making it impossible to work with it if you are on a restricted wifi. They flat out lie about their customers not wanting an offline app even though their communications platform on which they got asked this question once again got swarmed with big customers disagreeing as the mobile perofrmance and design of the mobile webpage is just atrocious.
So i dig farther and farthee adding all the features we want into a userscript with a beat little 'custom namespace' i make pretty good progress until i find a site that does asynchronous loading of its subpages all of a sudden. They never do that anywhere else. Injecting code into the overcomolicated jQuery mess that they call code is impossible to me, so i track changes via a mutationObserver (awesome stuff for userscripts, never heard of it before) and get that running too.
The userscript got such a volume of functions in such a short time that my boss even used it to demonstrate to them what we want and asked them why they couldn't do it in a reasonable timeframe.
All in all I'm pretty proud if the script, but i hate that software companies that write such a mess of code in different coding styles all over the place even get a foot into the door.
And that's just the code part: They very veeeery often just break stuff in updates that then require multiple hotfixes throughout the day after we complain about it. These errors even go so far to break functionality completely or just throw 500s in our face. It really gives you the impression that they are not testing that thing at all.
And the worst: They actively encourage their trainees to write as much code as possible to get paid more than their contract says, so of course they just break stuff all the time to write as much as possible.
Where did i get that information you ask? They state it on ther fucking career page!
We also have reverse proxy in front of that page that manages the HTTPS encryption and Let's Encrypt renewal. Guess what: They internally check if the certificate on the machine is valid and the system refuses to work if it isn't. How do you upload a certificate to the system you asked? You don't! You have to mail it to them for them to SSH into the system and install it manually. When will that be possible you ask? SOON™.
At least after a while i got them to just disable the 'feature'.
While we are at 'features' (sorry for the bad structure): They have this genius 'smart redirect' feature that is supposed to throw you right back where you were once you're done editing something. Brilliant idea, how do they do it? Using a callback libk like everyone else? Noooo. A serverside database entry that only gets correctly updated half of the time. So while multitasking in multiple tabs because the performance of that thing almost forces you to makes it a whole lot worse you are not protected from it if you don't. Example: you did work on ticket A and save that. You get redirected to ticket B you worked on this morning even though its fucking 5 o' clock in the evening. So of course you get confused over wherever you selected the right ticket to begin with. So you have to check that almost everytime.
Alright, rant over.
Let's see if i beed to make another one after their big 'all feature requests on hold, UI redesign, everything will be fixed and much better'-update.5 -
Why are job postings so bad?
Like, really. Why?
Here's four I found today, plus an interview with a trainwreck from last week.
(And these aren't even the worst I've found lately!)
------
Ridiculous job posting #1:
* 5 years React and React Native experience -- the initial release of React Native was in May 2013, apparently. ~5.7 years ago.
* Masters degree in computer science.
* Write clean, maintainable code with tests.
* Be social and outgoing.
So: you must have either worked at Facebook or adopted and committed to both React and React Native basically immediately after release. You must also be in academia (with a masters!), and write clean and maintainable code, which... basically doesn't happen in academia. And on top of (and really: despite) all of this, you must also be a social butterfly! Good luck ~
------
Ridiculous job posting #2:
* "We use Ruby on Rails"
* A few sentences later... "we love functional programming and write only functional code!"
Cue Inigo Montoya.
------
Ridiculous job posting #3:
* 100% remote! Work from anywhere, any time zone!
* and following that: You must have at least 4 work hours overlap with your coworkers per day.
* two company-wide meetups per quarter! In fancy places like Peru and Tibet! ... TWO PER QUARTER!?
Let me paraphrase: "We like the entire team being remote, together."
------
Ridiculous job posting #4:
* Actual title: "Developer (noun): Superhero poised to change the world (apply within)"
* Actual excerpt: "We know that headhunters are already beating down your door. All we want is the opportunity to earn our right to keep you every single day."
* Actual excerpt: "But alas. A dark and evil power is upon us. And this… ...is where you enter the story. You will be the Superman who is called upon to hammer the villains back into the abyss from whence they came."
I already applied to this company some time before (...surprisingly...) and found that the founder/boss is both an ex cowboy dev and... more than a bit of a loon. If that last part isn't obvious already? Sheesh. He should go write bad fantasy metal lyrics instead.
------
Ridiculous interview:
* Service offered for free to customers
* PHP fanboy angrily asking only PHP questions despite the stack (Node+Vue) not even freaking including PHP! To be fair, he didn't know anything but PHP... so why (and how) is he working there?
* Actual admission: No testing suite, CI, or QA in place
* Actual admission: Testing sometimes happens in production due to tight deadlines
* Actual admission: Company serves ads and sells personally-identifiable customer information (with affiliate royalties!) to cover expenses
* Actual admission: Not looking for other monetization strategies; simply trying to scale their current break-even approach.
------
I find more of these every time I look. It's insane.
Why can't people be sane and at least semi-intelligent?18 -
For my passionate coders out here, I have some tips I learned over the years in a business/IT environment.
1) Don't let stupid management force you into making decisions that will provide a bad product. Tell them your opinion and why you should do it that way. Never just go with their decision.
2)F@#k hackathons, you're basicly coding software for free, that the company might use. Want to probe yourself? Join a community and participate in their challenges.
3)No matter how good you are, haters are common.
4)Learn to have a good communication, some keywords are important to express yourself to other developers or customers. Try crazy things, don't be shy.
5)Never stand still, go hear at other companies what they offer, compare and choose your best fit. This leads me into point...
6)if you've been working for over a year and feel that you have participated enough in the companies growth, ask a raise, don't be afraid...you're wanted on the market, so either they negotiate a new contract or you find another job.
I'm sharing these with you as I made many mistakes regarding these points, I have coded for free or invested so much time in a company just to prove myself. But at the end I realize that my portfolio is enough to prove that I'm capable of doing the job. They don't like me? Or ask me stupid questions that I can google in 5 minutes. I'll just decline the job and get something better. Companies end up giving me nothing in return compared to the work I have put into it. At the end after some struggles you'll find a good fit and that's so important for your programming career. Burnouts happen quite often if you're just a coding puppy.
If some of you still have additional tips be sure to post them under here11 -
I'm starting to think customers know when I'm busy and take that moment to break their products.
I JUST WANT TO LET MY LEG SOAK IN EPSOM WATER... your users are going to bed soon, it's a freaking Saturday, and you need to go get laid because you have too much time on your hands. I'm in pain and cannot help you restore service if you don't stay on the line. So please... don't. Fucking. Call me. Unless you're going to stay on the line to test. You're pushing my limits, and if my voice gets any quieter, it means I'm about to find your porn accounts and register you as an amateur, uploading cows fucking to get you banned from all the services. Congratulations sir, you've pissed me off so bad, I'm using my "I'm not mad, I'm just disappointed" voice I learned from my mother. I hope you're happy. I'm so mad I'm not even swearing anymore. I always swear.
Edit: if my voice ever sounds sweet and demure over the phone, someone is about to get fucked with a red hot fireplace poker. This fucker getting close.1 -
A lite story about how i was hired at 16 years old.
Me at 11. Modifying HTML templates to create a sign up page for a game. Me at 14. Created some worthless websites in the past (at a training), barely knowing the structure of HTML.
Me at 15. Made my first website for a customer (using WordPress for the first time, didn't know how to use it before). The website was selling apartments, it was looking very good and went on the first place on SEO. Got my first money (100E).
Me at 16. Made some other WordPress websites for other customers (one of them still haven't paid, the website was made way back in 2015), so i shut down the website and replaced it with a text saying "This website is currently down until the customers pays the developer".
Me still at 16. A friend of my mom sent my CV to multiple companies, to work as a intern to learn more, and one of them accepted me for a interview (a well known and one of the best company with 30~ people)
Went to the interview, asked me about what i realized, what i can do, about my knowledges in others languages etc (forgot to mention that i love the computers from young age, so i was very good in them, specially at the age of 11), so they were happy about it and asked called me for another interview with the boss. Went to it, the boss asked me some tricky questions, i answered them immediately, he was very surprised about my knowledge at that age and accepted me immediately. After working for 2 weeks, instead of hiring me as a intern for 4-6 months, they instead hired me as a normal person, as a front end developer, for an undefined date, making 250 E / Month (6 hours per day in summer)
Now, I'm in the 11 grade, working for them about 9 months, making 315 E / Month, working for 4 hours per day after school, the place is cool, my entire team (family) is very funny and very cool, and they asked me many times to help them with different problems they had and i fixed them immediately (they really didn't know some stuff which i knew). Worked on big projects and worked on some from scratch by myself and they were very happy about how it went.
TLDR: was talented in computers (software), I'm a fast learner, barely knew about making websites, hired as a front end developer at 16 yr.
Btw, I'm in love with DevRant, I'm feeling like home everytime i visit this community :').
P.S. Sorry for my bad English and the mistakes i made.
alert("Thanks for reading my first rant!");10 -
My code review nightmare part 3
Performed a review on/against a workplace 'nemesis'. I didn't follow the department standards document (cause I could care less about spacing, sorted usings, etc) and identified over 80 bugs, logic errors, n+1 patterns, memory leaks (yes, even in .net devs can cause em'), and general bad behavior (ex.'eating' exceptions that should be handled or at least logged)
Because 'Jeff' was considered a golden child (that's another long TL;DR), his boss and others took a major offense and demanded I justify my review, item by item.
About 2 hours into the meeting, our department mgr realized embarrassing Jeff any further wasn't doing anyone any good and decided to take matters into his own hands. Thinking 'well, its about time he did his job', I go back to my desk. About an hour later..
Mgr: "I need you in the conference room, RIGHT NOW!"
<oh crap>
Mgr: "I spoke to Jeff and I think I know what the problem is. Did you ever train him on any of the problems you identified in the review?"
Me: "Um, no. Why would I?"
Mgr: "Ha!..I was right. So lets agree the problems are partially your fault, OK?"
Me: "Finding the bugs in his code is somehow my fault?"
Mgr: "Yes! For example, the n+1 problem in using the WCF service, you never trained him on how to use the service. You wrote the service, correct?"
Me: "Yes, but it's not my job to teach him how to write C#. I documented the process and have examples in the document to avoid n+1. All he had to do was copy/paste."
Mgr: "But you never sat with Jeff and talked to him like a human being? You sit over there in your silo and are oblivious to the problems you cause. This ends today!"
Me: "What the...I have no idea what you are talking about. What in the world did Jeff tell you?"
Mgr: "He told me enough and I'm putting an end to it. I want a compressive training class developed on how to use your service. I'll give you a month to get your act together and properly train these developers."
3 days later, I submit the power-point presentation and accompanying docs. It was only one WCF with a handful of methods. Mgr approved the training, etc..etc. execute the 'training', and Jeff submits a code review a couple of weeks later. From over 80 issues to around 50. The poop hits the fan again.
Mgr: "What's your problem? When are you going to take your responsibility seriously?"
Me: "Its pretty clear I don't have the problem. All the review items were also verified by other devs. Its not me trying to be an asshole."
Mgr: "Enough with the excuses. If you think you can do a better job *you* make the code changes and submit them for Jeff for review. No More Excuses!"
Couple of days later, I make the changes, submit them for review, and Jeff really couldn't say too much other than "I don't see this as an improvement"
TL;DR, I had been tracking the errors generated by the site due to the bugs prior to my changes. After deployment, # of errors went from thousands per hour to maybe hundreds per day (that's another story) and the site saw significant performance increases, fewer customer complaints, etc..etc.
At a company event, the department VP hands out special recognition awards:
VP: "This award is especially well earned. Not only does this individual exemplify the company's focus on teamwork, he also went above and beyond the call of duty to serve our customers. Jeff, come on up and get this well deserved award."19 -
Marketing wants to remove the word "sex" from one of my slide decks.
Fuck people who get outraged for others. They are making a bad situation much worse.
Yes, there are people who get triggered by the slightest thing---but those people are going to be triggered no matter what you do. And it seems to me that I'd not want to have them as customers anyway---massive support cost.
We are in danger of washing everything until it becomes an inoffensive shade of beige.
Why do the 99% have to be bored for the 1%?
It's not like I'm doing a live demo...yet...
So, fuck outrage by proxy. If you are personally outraged then say that. If not, shut the fuck up.13 -
I had a professor, in college that believed "sometimes we have to fire customers. There are bad customers and it serves no purpose to spend time and effort in serving them when they burn you out and are simply bad customers" and I share that vision.
-
Last Friday company-wide call consisted of the sales CEO bossman, the remote contractor dev, and myself. The only topic of discussion was CTO-bashing (bossman's favorite). Neither person had much of anything to say about their week, and they didn't want to hear my rather-lengthy summary either (I did a lot). All they wanted to do was bash the CTO (API Guy).
The CEO asked how many hours I had worked, and seemed annoyed when I said less than 40. Well screw you. Monday was Christmas, and Sunday was Encroaching Estranged Asshole Day. (Earlier rant)
I've been spending most of my time trying to learn the steaming mountain of rancid hippo shit that API Guy squeezed out, since he's leaving forever in 10 days. Sure, CEO bossman says he'll still be around to answer questions, but even with him right next to me in the office he's less than useful. After he's gone and finally feeling free of this farce? It'll be worth fuck-all.
So bossman is mad at me for both not working enough over Christmas, and not pumping out features at a frantic pace despite multiple explanations of why this is a bad idea. And he didn't care about what work I actually did do.
My every interaction with him makes me angry. Whenever I -- or anyone else -- does something he doesn't approve of, seemingly no matter the reasoning, he makes it out to be a failure on their part, and like he can't trust them as much now.
Well I'm sorry we're trying to make sure our websocket works perfectly before putting it in the hands of our customers who rely on it for cash processing.
I'm sorry I'm trying to recall printers that aren't configured properly, which also prevent customers from using our goddamn service they're paying for.
I'm sorry I'm trying to learn how everything works while I still have someone to talk to and ask questions of.
I'm sorry I'm preparing for the day I have to take over and have you breathing down my neck. Once API Guy's gone I'll be responsible for everything, and you'll be yelling at me and having a @Root bashing session instead if I don't know how to fix everything right away.
But no. All you care about is that I talk to you about what's going in so you can micromanage development despite having zero fucking understanding of goddamn anything. All you ever fucking want is the next shiny feature you can push to make more sales / keep your current contacts happy. Doesn't fking matter if it makes development awful later; that's tomorrow's problem. And yet you have the gall to bash API Guy over and over and over again for the codebase being a mess? Sure he's a terrible programmer, but been putting up with this exact same shit for five years. No wonder it's a mountain of rancid hippo shit. That's as much your fault as his, asshole.
I'm so sorry you "have serious concerns" about me. I don't want to put up with your shit either.
Fuck off and die.22 -
It's enough. I have to quit my job.
December last year I've started working for a company doing finance. Since it was a serious-sounding field, I tought I'd be better off than with my previous employer. Which was kinda the family-agency where you can do pretty much anything you want without any real concequences, nor structures. I liked it, but the professionalism was missing.
Turns out, they do operate more professionally, but the intern mood and commitment is awful. They all pretty much bash on eachother. And the root cause of this and why it will stay like this is simply the Project Lead.
The plan was that I was positioned as glue between Design/UX and Backend to then make the best Frontend for the situation. Since that is somewhat new and has the most potential to get better. Beside, this is what the customer sees everyday.
After just two months, an retrospective and a hell lot of communication with co-workers, I've decided that there is no other way other than to leave.
I had a weekly productivity of 60h+ (work and private, sometimes up to 80h). I had no problems with that, I was happy to work, but since working in this company, my weekly productivity dropped to 25~30h. Not only can I not work for a whole proper work-week, this time still includes private projects. So in hindsight, I efficiently work less than 20h for my actual job.
The Product lead just wants feature on top of feature, our customers don't want to pay concepts, but also won't give us exact specifications on what they want.
Refactoring is forbidden since we get to many issues/bugs on a daily basis so we won't get time.
An re-design is forbidden because that would mean that all Screens have to be re-designed.
The product should be responsive, but none of the components feel finished on Desktop - don't talk about mobile, it doesn't exist.
The Designer next to me has to make 200+ Screens for Desktop and Mobile JUST so we can change the primary colors for an potential new customer, nothing more. Remember that we don't have responsiveness? Guess what, that should be purposely included on the Designs (and it looks awful).
I may hate PHP, but I can still work with it. But not here, this is worse then any ecommerce. I have to fix legacy backend code that has no test coverage. But I haven't touched php for 4 years, letalone wrote sql (I hate it). There should be no reason whatsoever to let me do this kind of work, as FRONTEND ARCHITECT.
After an (short) analysis of the Frontend, I conclude that it is required to be rewritten to 90%. There have been no performance checks for the Client/UI, therefor not only the components behave badly, but the whole system is slow as FUCK! Back in my days I wrote jQuery, but even that shit was faster than the architecuture of this React Multi-instance app. Nothing is shared, most of the AppState correlate to other instances.
The Backend. Oh boy. Not only do we use an shitty outated open-source project with tons of XSS possibillities as base, no we clone that shit and COPY OUR SOURCES ON TOP. But since these people also don't want to write SQL, they tought using Symfony as base on top of the base would be an good idea.
Generally speaking (and done right), this is true. but not then there will be no time and not properly checked. As I said I'm working on Legacy code. And the more I look into it, the more Bugs I find. Nothing too bad, but it's still a bad sign why the webservices are buggy in general. And therefor, the buggyness has to travel into the frontend.
And now the last goodies:
- Composer itself is commited to the repo (the fucking .phar!)
- Deployments never work and every release is done manually
- We commit an "_TRASH" folder
- There is an secret ongoing refactoring in the root of the Project called "_REFACTORING" (right, no branches)
- I cannot test locally, nor have just the Frontend locally connected to the Staging webservices
- I am required to upload my sources I write to an in-house server that get's shared with the other coworkers
- This is the only Linux server here and all of the permissions are fucked up
- We don't have versions, nor builds, we use the current Date as build number, but nothing simple to read, nonono. It's has to be an german Date, with only numbers and has always to end with "00"
- They take security "super serious" but disable the abillity to unlock your device with your fingerprint sensor ON PURPOSE
My brain hurts, maybe I'll post more on this shit fucking cuntfuck company. Sorry to be rude, but this triggers me sooo much!2 -
I was hired by a company where a senior / dev lead recommended and interviewed me. He said to me that he was tired of broken processes, false promises to customers, micromanagement, pressure, etc. and told me that together we would improve these things. Few weeks later things didn't get any better and I told him that from what I had witnessed, he wasn't making things any better by saying in meetings that this and that would be easy to implement and would only take few minutes - that he was raising unrealistic expectations on the business side, which was clearly one of the reason the business had these high unrealistic expectations and caused all this pressure and micromanagement. He took this the wrong way, quit and hasn't spoken to me or his colleagues since. I didn't at all mean this in a bad way, because I highly respect and look up to him where he's one of the nicest guys and one of the best programmers I've ever met. Was I in the wrong here? What should have I done differently?12
-
This happend to me around 2 weeks ago. For some reason, I decied to post this now.
I won the lottery, yey! I mean, bot really, but I am <19yo student, "less than junior dev" in my office, but sonce I am the only one who is capable of working with hardware, I was working month back as a sysadmin for a few days. Our last sysadmin was really good working but really, really toxic guy, so he got fired on a spot after argument with some manager or whatever, no big deal, we could have another guy hired in a week. But, our backup server literally was on fire, all data probably dead because bad capacitor or whatever. This was our only backup of everything at the time. Everyone in full fucking panic mode, we had literally no other working HW we could use for backup, but then comes me, intern employed on his first dev job for 3 months. That day I bought some HW for my own personal server at home (Intel NUC with some Celeron, 4GB DDR4 RAM and two 240GB SSDs for RAID 1. My manager asked everyone in the office for sollution how to survive next 4 days before new server arrives. People there had no idea what tk do and no knowedgle about HW, I just came from a break and offered my components for a week, since there was noone else who can work with HW, servers and stuff like this, manager offered me $500+HW cost if I, random intern, can make it work. I installed Debian on that little PC, created RAID1 from both SSDs, installed MySQL server and mirrored GIT server from our last standing server (we had two before one of them went lit 🔥), made simple Python script to copy all data on that RAID, with some help of our database guy copied whole DB from production to this little computer and edited some PHP so every SQL request made on our server will run on that NUC too. Everything after ±2 hours worked perfectly. Untill a fucking PSU burned in our server and took RAID controller with him in sillicon heaven next night, so we could not access any data unltill we got a new one. Thanks to every god out there, I was able to create software RAID from survived HDDs on our production server and copy all data from that NUC on the servers software RAID and make it working at 3 AM in the night before an exam 😂. Without this, we would be next ±40 hours without aerver running and we might loose soke of our data and customers. So my little skill with Linux, Python, MySQL and most importantly my NUC hardware I got that day running as a backup server saved maybe whole company 😂.
Btw, guess who is now employee of the year with $2500 bonus? 😀
Sorry for bragging and log post, but I was so lucky an so happy when everything worked out, good luck to all sysadmins out there! 👍
TL:DR: Random intern saved company and made some money 😂7 -
Customer: The pages x and y are not displayed in the menu of my website.
Me: I've added another menu level. This level wasn't planned. Your pages will now be displayed.
Customer: Do you think I have too much menu levels?
Me (what I want to say): YES. You have too much of EVERYTHING! Too much menu levels, too much useless pages, too much bad formatting, too much different font colors in one fucking sentence! Your website is crap at all.
Me (what I said): No, it's okay.
I hate customers.2 -
Tl;dr porn is ruining my life.
Today I had a meeting with the project leader and the CTO. They had bad news, which did not come as a surprise.
In short, they said I did not pass the expectations they had, and unfortunately need to find somewhere else to work.
This is my third time being told to find somewhere else to work, and I really can't describe how it feels. I was even told that I maybe I should reconsider my future as a developer, and kids can do programming better than I can do.
It's really difficult when all you've done in the last year is to learn and improve your current skills.
I have good grades, a unique experience, built lots of unique projects, and a GitHub portfolio with high activity. The apps I've built are used by many customers today. I also have a blog with 600 k views where I share dev tips.
The thing with this work if I'm going, to be honest, is that they expected someone with senior experience, and unfortunately, I don't have that thus it takes many years to build it. So I started here with almost scratch experience of the things they needed.
On the other hand, it feels like a relief in that I can finally focus on my personal business. And maybe this wasn't the right place to work, maybe it requires a couple of jobs until I find the right place.
Despite the bumpy ride, and what such people tell you, I'm not going to give up.
10 years ago, my school teacher told me I was going to be a carpenter (nothing against that) but I manage to get an MSc degree in the engineering field.
There's a lot of shit going into your head when you receive such message like "What if they are true, what if I can't handle programming, what if I'll never be anything etc".
I'm not giving up, this is just a great story every successful person has.
What my number one problem is, and I will f*** win is porn addiction. Get rid of that, and the future is bright.
Sorry for mixing so many things here.14 -
This here is some source code that i made. And I'll admit, I was a bit frustrated at the time of making. I just started learning to code in HTML and CSS a coulpe days ago. And a friend asked if I could make him a website. So I told him that I barely know the basics yet. And he says that it doesn't matter just as long as he gets a website. So now, a couple days of tryhard coding later, he raged about how bad the site looked and that he himself could have done a better job than I did. And yet the entire site had over 300 lines of code in it (perhaps not very much for you hardcore coders out there, but a biiig step for me) and several subpages, all with custom error pages and all. Although I'll admit, the design was a fucking ugly as fuck since i can design about as good as an alligator flies. But man was I mad after that, haven't talked to him since. The bastard. But to he point, in my rage i made this. An outburst of anger that I later refactored to fit a large amount of devs (since I reckon 99% of programmers deal with clients/customers instead of friends). And if anyone has a spare dns space to put the code on, then help yourself.
The link is:
https://pastebin.com/aFcK10YK
Have a good day!8 -
Well, it wasn't fun, but I switched jobs this month. And sadly, it was mostly because my old company started building custom applications for our larger customers. Now, normally that wouldn't be too bad (other than the fact that it distracts us form working on our main product...) but... it was decided that we would use the back end of our user-generated forms module as the data storage layer. Someone outside of my department thought it would be a great idea, and my boss kinda just rolled over without a fight because he always just figures he can "make it work" if he works hard enough...
You shoulda seen the database and SQL code...
Because of that decision, everything took at least 3x as long to write and there was always the looming possibility that the user could change the schema on a whim and break the app.
I think the reasoning behind it was to try and keep the customers tied to the aging flagship product (with a pricy subscription model), but IMO, it was not with it. Our efforts could've had much greater impact somewhere else. Nobody seemed to care what I thought about it though...
I had to start over as a front-end dev, but I'm trying to look on the bright side and seeing it as an opportunity to sharpen my skills in that area. I'm already learning a lot. And although it's a little scary at times, it's also so refreshing to work at a place where I know I'm not the smartest guy in the room.
To the future!5 -
Hello devRant,
This is already from a few days ago but I had to process the whole thing myself first.
It was a normal day at work nothing special. Customers came in got their repaired PC's/Laptops and brought some new work in. So I went through some and then I got to the case that is the most well unbelievable and shocking I had in the only 2 years doing this. At first it was a normal HDD bad sector thing and I started copying the old HDD to a new one.
//NOTE: the program we use shows every file it's copying and the sectors it spans //
Suddenly I saw a weird thing happening where it started copying tons of files from a folder called "mature/kids" over to the new HDD.
I noted the path and after it finished we returned the laptop to the customer and he luckily left his old HDD with us. So my boss and I we did some investigation and we'll turns out the dude has a whole library of childpornography.
tl;dr check what you copied and report such cases to the police.
Don't do such stupid shit and stay legal guys.
Which you all a great day/night/morning/evening/whatever
//EDIT: I ofc won't post pictures cause of obvious reasons3 -
Why does almost everyone act as if the world they live in is perfect, or is supposed to be perfect?
This is about approaching IT infrastructures, but goes way beyond IT, into daily lives.
Daniel Kahneman wrote about the "Econs" - a mythical creature that behaves according to rules and rational thoughts, that everybody is guided by, as opposed to Humans, who are irrational, intuitive and emotional.
My beef is with a wider perception, beyond economical analysis, profit, investment and so on.
Examples:
Organization A uses a 15 year old system that is crappy beyond description, but any recent attempt to replace it have failed. Josh thinks that this is a crappy organization, any problem lies within the replacement of that system, and all resources should be devoted to that. Josh lives in a perfect world - where shit can be replaced, where people don't have to live with crappy systems. Josh is stupid, unless he can replace that old system with something better. Don't be Josh. Adapt to the fucking reality, unless you have the power to change it.
Peter is a moron who downloads pirated software with cracks, at the office. He introduced a ransomware that encrypted the entire company NAS. Peter was fired obviously, but Sylvia, the systems administrator, got off easily because Peter the moron was the scapegoat. Sylvia truly believes that it's not her fault, that Peter happened to be a cosmic overgrown lobotomized amoeba. Sylvia is a fucking idiot, because she didn't do backups, restrict access, etc. Because she relied on all people being rational and smart, as people in her imaginary world would be.
Amit finished a project for his company, which is a nice modern website frontend. Tom, the manager says that the website doesn't work with Internet Explorer 8, and Amit is outraged that Tom would even ask this, quoting that IE8 is a dinosaur that should've been euthanized before even hatching. Amit doesn't give a shit about the fact that 20% of the revenue comes from customers that use IE8, what's more important to him is that in his perfect imaginary world everybody uses new hardware and software, and if someone doesn't - it's their fault and that's final. Amit is a fucking asshole. Don't be like Amit.
React to the REAL world, not what you WANT the world to be. Otherwise you're one of them.
The real world can be determined by looking at all the fuck ups and bad situations, admit that they happen, that they're real, that they will keep happening unless you do something that will make them impossible to happen or exist.
Acting as if these bad things don't exist, or that they won't exist because someone would or should change it, is retarded.10 -
This happened today...
Manager: how long this is going to take?
Dev: 3 months
M: cool! 3 weeks then
D: no.. This is quite complicated and most of us are unfamiliar with the topics. It'll take us 2 weeks just to get started
M: drop the unit tests then. Just get the features done in 3 weeks. We have customers waiting
D: that's a bad idea. We'll end up with unstable co..
M: oh we also need to complete documentation, release guide, and this [shitty feature no one care about]
D: but that is even more complex. We don't have enough ti..
M: just copy it from stackoverflow. It'll only take 5 minutes guys
Worst part? This guy is technically sound and understands our pain really well. He is just acting dumb and trying to put the blame on us when the higher management asks
Second worst part? The whole team keeps silent when I try to convince him somehow and starts ranting after he leaves the call1 -
This is more of a wishful thinking scenario......but language/tech stack/whatever bashing.
Look, I get it, we like development, we would not be here if we didn't like it. But as my good friend @Stuxnet has mentioned in the past, making this a personality trait is fucking retarded, lame, small, and overall pathetic. I agree with this sentiment 100%
Because of this a lot of people have form some sort of elitist viewpoint concerning the technologies that people use, be it Java, C#, C++, Rust, PHP, JS, whatever, the same circle jerk of bashing on shit just seems completely fucking retarded. I am hoping for a new mentality being that most of us are younger, even if you are a 50+ year old developer, maturity should give you a different perspective, but alas, immaturity and a bitchy attitude carried throughout years of self dick sucking implications would render this null.
I could not give two fucks if the dude next to me is coding his shit in whatever as long as best practices are followed, proper documentation is enforced, results are being brought to our customers(which regardless of how much you try to convince us, none of your customers are fucking elite level) and happiness is ensured, then so fucking be it.
Gripes bitches and complaints are understandable, I dislike a couple of things about my favorite tools, and often wish certain features be involved in my particular tech stacks, does this make stuff bad? no, does it make me or anyone else less of a developer,? no so why give a fuck? bitch when shit bites you in the ass when someone does not know what the fuck they are doing with a language that permits writing bullshit. Which to be honest ALL of them fucking allow. Not one is saved from this. But NOT knowing how to work a solution, or NOT understanding a tech stack does not give you AUTOMATIC FULL insight on how x technology operates, thinking as such is so fucking arrogant and annoying.
But I am getting tired of looking at posts from Timmy, a 18 year old "dev" from whothefuckcares bitch about shit when they have never even made a fucking penny out of their "development" endeavors just because they read some dickhead's opinion on the internet regarding x tech stack and believes that adopting their bullshit troll ass virgin ideas makes them l337.
Get your own fucking opinion on things, be aggressive and stand fucking straight, maybe get some fucking pussy(or dick, whatever) and for fucks's sake learn to interact with other fucking human beings, take a fucking run, play games, break out from your whinny bitch ass shell, talk to that person that intimidates you, take a run, do yoga, martial arts anything that would break you out from being such a small little bitch.
Just fucking do something that keeps you from shitting on people 24/7 365/ a year.
We used to bitch about incompetent managers, shit bosses, fucking ludicrous assignments. Retarded shit that some other dev did, etc, etc. Seems like every other fucking retard getting into this community starts with stupid ass JS/PHP/Python/Java/C#/ whatever jokes and you idiots keep upvoting that shit. Makes those n00bs gain credability. Fuck me shit is so pathetic.
basically, make dev rant great again.
No fuck off and have a beer, or tea or whatever y'all drink.13 -
Fucking piece of shit German internet man. Some of you might know that Germany probably has the shittiest internet in the EU. And by shitty, I don't mean the downstream speeds you can get (which is how most ISPs justify their crappy network), but the GODDAMN UPSTREAM SPEEDS.
See, I'm just a student, right? I don't run a fucking company or something like that. I don't need / can't afford a symmetrical gigabit connection. But I do a lot of stuff that requires a decent upstream connection.
Fucking Unitymedia (my ISP), if I already decide to buy the goddamn "business plan" (IPv6 & static adresses), at least supply me with some decent upstream speeds. PLEASE!
My current plan costs ~45€ a month for internet and TV (I don't watch, but my two other flat-mates do).
Internet speeds are 150 Mbit/s down and FUCKING 10 Mbit/s up! What??! What the hell am I supposed to do with only 10 Mbit/s?? I'm already completely exhausting the bandwidth and I'm not even done setting everything up! Fucking hell...
I was planning on getting their "upload package" to get at least 20 Mbit/s up – but they removed that option! IT'S GONE, PEOPLE! They said in an interview last year that "customers are not interested in higher upload speeds" and consequently removed that option. WHAT???
"You wanna have state-of-the-art downstream speeds of 400 Mbit/s? Here you go. Oh, our maximum limit of 10 Mbit/s upstream is not enough for you? TOO FUCKING BAD, NOTHING THAT WE CAN OFFER YOU!"
(Seriously though, the best customer internet plan is 400D & 10U)
Goddamn... in this day and age of things like cloud storage etc. even "normal" people definitely need higher upload speeds.
Man, this rant got so long, but I really wanted to get this out. This wasn't even everything though, maybe I'll make a separate rant to elaborate on other issues.
If you are interested, you might want to read up on the following report:
https://speedtest.net/reports/...33 -
My first job was actually nontechnical - I was 18 years old and sold premium office furniture for a small store in Munich.
I did code in my free time though (PHP/JS mostly, had a litte browsergame back then - those were the days), so when my boss approached me and asked me whether I liked to take over a coding project, I agreed to the idea.
Little did I know at the time: I was supposed to work with a web agency the boss had contracted to build their online shop. Only that he had no plan or anything, he basically told them "build me an online shop like abc(a major competitor of ours at the time)"
He employed another sales lady who was supposed to manage the shop (that didn't exist yet). In the end, I think 80% of her job was to keep me from killing my boss.
As you can imagine, with this huuuuge amout of planning and these exact visions of what was supposed to be, things went south fast and far. So far that I could visit my fellow flightless birds down in the Penguin's republic of Antarctica and still need to go further.
Well... When my boss started suing the web agency, I was... ahem, asked to take over. Dumb as I was, I did - I was a PHP kid and thought that Magento, being written in PHP, would be easy to master. If you know Magento, you know that was maybe the wrongest thing I ever said.
Fast forward 3 very exhausting months, the thing was online. Not all of it worked yet, but it was online and fairly secure.
I did next to everything myself, administrating the CentOS box the shop was running on, its (own) e-mail server, the web server, all the coding required for the shop (can you spell 12 hour day for 8 hour pay?)
3 further months later, my life basically was a wreck, I dragged myself to work, the only thing I looked forward being the motorcycle ride home. The system worked though.
Mind you, I was still, at the time, working with three major customers, doing deskside support and some admin (Win Server 2008R2 at the time) - because, to quote my boss, "We could not afford a full time developer and we don't need one".
I think i stopped coding in my free time, the one hobby I used to love more than anything on the world, somewhere Decemerish 2012. I dropped out of the open source projects I was in, quit working on my browser game and let everything slide.
I didn't even care to renew the domains and servers for it, I just let it die without notice.
The little free time I had, I spent playing video games and getting drunk/high.
December 2013, 1.5 years on the job, I reached my breaking point and just left, called in sick at least a week per month because I just could not see this fucking place anymore.
I looked for another job outside of ALL of what I did before. No more Magento, no more sales, no more PHP. I didn't have to look for long, despite what I thought of my skills.
In February 2014, I told my boss that I quit. It was still seven months until my new job started, but I wanted him to know early so we could migrate and find a replacement.
The search for said replacement started in June 2014. I had considerably less work in the months before, looks like he got the hint.
In August 2014, my replacement arrived and I got him started.
I found a job, which I am still in, and still happy about after almost half a decade, at a local, medium sized ISP as a software dev and IT security guy. Got a proper training with a certificate and everything now.
My replacement lasted two months, he was external and never really did his job - the site, which until I had quit, had a total of 3 days downtime for 3 YEARS (they were the hoster's fault, not mine), was down for an entire month and he could not even tell why.
HIS followup was kicked after taking two weeks to familiarize himself with the project. Well, I think that two weeks is not even barely enough to familiarize yourself with nearly three years of work, but my boss gave him two days.
In 2016, the shop was replaced with another one. Different shop system, different OS, different CI. I don't know why and I can't say I give a damn.
Almost all the people that worked at the company back with me have left for greener pastures, taking their customers (and revenue) with them.
As for my boss' comments, instructions and lines: THAT might not be safe for work. Or kids. Or humans in general. And there wouldn't be much left if you put it through a language filter...
Moral of the story: No, it's not a bad thing to leave a place if you're mistreated there. Don't mistake loyalty with stupidity!
And, to quote one of my favourite Bands: "Nothing matters when the pain is all but gone" (Tragedy + Time by Rise Against).8 -
My last to last companies boss.
He was kernal in INDIAN ARMY.
Once customer call me now start using bad words ,I try to stop my self and trying to be a professional person but he was asshole.
So I start using bad words.
Immediately cut his internet connection and cctv connection everything which was in my hand?
I told him to come office.
He was 45 year person ,I was 19 year boy ,he bring some friends to beat me.
My boss got this news ,he immediately come to office n locked my cabin.
Stand infront of them.
N hold customers collars.
Told him that I don't know your background but I was kernal ,I believe in my employ ,he will never crossed his limit until you crossed your.
If you touch him out of office then I will show my power.
Before that he not even asked me any question.14 -
Finally after one year I understood how to carry out my job. I should do exactly NOTHING. I stopped completely organizing the team, solving bugs, helping the team developing and solving problems, explore and try stupid things said by CEO, PM and consultants.
I stopped for 2 months now and nothing happened.
I work remotely, nobody knows if I'm working or not, because nobody cares really about priorities, bugs, customers or products development.
I gain 10K$ (ten thousand) per month.
I attend skype meeting once per week or less. I say yes to everything, nobody gives a shit to what I say, even if they consider me the technical director. Actually in the meetings I only take care of being considered the technical director.
I achieved the mythical 4 hours working week.
I keep skype open in all my devices in order to answer promptly in case of problem, wherever I'm am, that's the most important thing right now.
I attended some meeting from the toilet or from the bedroom.
It was hard. To understand that the board is only after the next funding and not looking to develop a real product. It's hard to pretend helping people while thinking inside you "fuck you".
You have to let go the "guilt": if you can't login, I KNOW that is my fault, that there is a bug, that is possible to solve it, that resources and planning are needed etc. That's guilt. Just let go and say "next release" and never include it in the next release.
In this way I discovered that some users are paying the application even if they can't login.
The company is not going to disappear in the next 5 years. On the contrary, it's going to receive more money.
So the only "bad" thing is, what will I write in my CV in 5 years?19 -
It has happened again. The EU has passed article 11 and 13 which has now doomed the internet for all EU Citizens.
After GDPR passed, tons of people became more aware that the EU parliament has that much control over everyday life things. Thus there was much more scrutiny over what else they may pass.
Despite expert testimony on why the articles are bad, they rejected all amendments and passed it as is.
It is no longer worth it to serve EU customers. I’m sorry guys, but I’m out.
https://kutt.it/Ngqg9u6 -
Had a longer talk with a friend today.
Acquaintances of theirs were at a restaurant (!) a few days ago, complaining about how much they paid for breakfast buffet. Their rant went on how the restaurant didn't even include coffee in the breakfast buffet.
I know this restaurant. I really like it there. They roast their own coffee in the back. They have a transparent bakery with spelt flour, from certified organic farming. They support the regional farmers, even the meat for the cold cuts etc comes from a local butcher, livestock is from regional free range farming.
If you wanna know what's wrong with customers, that's the prime example.
Not only didn't they bother at all to look at the menu... They ignored at all what they paid for. Just stuffed themselves without any thought at all.
Then they wondered why the price was so high.
Of course, high price = bad, so they rant everywhere what a bad restaurant they visited.
It just made me so fucking angry, cause that's the same shit I have to deal every day with. Not giving a damn, not reading any information at all - but spouting nonsense and foul mouthing everything is okay.
Fuck those kinds of humans.1 -
Question everything!
Comments lie.. sometimes code does too.. Customers..they lie the most..and are sloppy..
Don't be like customers, don't be sloppy. If you were sloppy own it & don't lie about it!
Pick your fights (trying to fix vs rewrite the shit out of it)..you will know what to do more with experience..
RTFM & docs.. If things still unclear, ask before your dick gets stuck in a toaster!
Ask away, learn about the customers & how they use your product.. you'll be surprised how something intuitive to you might be a rocket science for them..meaning more room to fuck things up when using it..more ways you can adapt & prevent things..
Most of all, don't fuckin lie.. ever!!
If you lie on you're CV, we will find out.. If you fuck up something & lie about it, we will find out.. but it will cost us precious time when solving it from scratch.. People fuck up..that's a fact..how you go about it is what makes/breaks it for me. So don't ever fuckin lie to me!!
And don't be arogant.. if you complain about fixing bugs, this is not a job for you.. if you can't even fix the obvious ones you've put there in the first place..twice as bad..
So think before you code..what do you want to do, how you want to accomplish this, is it reusable, can it be extended, does it introduce new technology into the project, will it fuck up current setup.. once you have this shit figured out, code will write itself..
Did I mention already you're not to lie to me, ever?!
And don't try talking about me behind my back either..I've seen it backfire before, results were not good..3 -
At a large enterprise-sized company, you are protecting the code and product from outside / bad actors constantly trying to break in. (🧠)
At a medium or small-sized company, you are protecting the code and product from clueless customers or users who can potentially break things for themselves. (🧠🧠)
At a sTaRtUp, you are protecting the code and product from being destroyed by the incompetent owners themselves. (🧠🧠🧠+)4 -
I've talked in past rants about how marketing loves showing off features to customers that are still in Beta to give us devs more pressure to finish them earlier, but it really just ends up screwing up our schedule since we have to push back on other features.
We had warned them not to do so for a series of reasons. But this time, this time their bad practices has come back to bite them in their butts.
They've been bragging all over to customers about this API integration we've been developing. They caught a reasonable amount of customers whose main reason for hopping in with us was this API integration. We finished the code on time, and submitted to the API provider for them to revise our "app". It's been a long back-and-forth conversation clarifying purposes and trying to fix tiny details and, of course, the providers' emails take almost a week to come back. We're waayy past the deadline marketing had promised customers, and they know they can't really blame the devs.
Sucks to lose these customers, but it feels so good to show these marketing pricks a lesson.2 -
I make a presentation to explain to the boss why we had to tweak around the requirements in order to keep backwards compatibility and stuff. I take 15 minutes explaining how our system currently works and how these requirements would change it, etc etc.
"So... is this workflow okay for our customers?"
They stared into the presentation slide for a good minute.
"I think we should align this row over here with that square over there."
"Oh don't worry this is a demo. But do you think our customers will still be okay with these changes?"
"Yeah, but these two elements are unalligned and they look pretty bad."
I'm starting to think that fancy speech can deter people from questioning or complaining to you. I'm pretty sure they don't know their own product as well as I know it.3 -
Spent a lot of time designing a proper HTTP (dare I even say RESTful) API for our - what is until now a closed system, using a little-known/badly-supported message-over-websocket protocol to do RPC-style communications - supposedly enterprise-grade product.
I make the API spec go through several rounds of review with the rest of the dev team and customers/partners alike. After a few iterations, everybody agrees that the spec will meet the necessary requirements.
I start implementing according to spec. Because this is the first time we're actually building proper HTTP handling into the product, but we of course have to make it work at least somewhat with the RPC-style codebase, it's mostly foundational work. But still, I manage to get some initial endpoints fully implemented and working as per the spec we agreed. The first PR is created, reviews are positive, the direction is clear and what's there already works.
At this point in time, I leave on my honeymoon for two weeks. Naturally, I assume that the remaining endpoints will be completed following the outlines/example of the endpoints which I built. When I come back, the team mentions that the implementation is completed and I believe all is well.
The feature is deployed selectively to some alpha customers to start validation testing before the big rollout. It's been like that for a good month, until a few days ago when I get a question related to a PoC integration which they can't seem to get to work.
I start investigating and notice that the API hasn't been implemented according to the previously agreed upon spec at all. Not only did the team manage to implement the missing functionality in strange and some even broken ways, they also managed to refactor my previously working endpoints into being non-compliant.
Now, I'm a flexible guy. It's not because something isn't done exactly as I've imagined it that it's automatically bad. However, I know from experience that designing a good/clear/future-proof API is a tricky exercise. I've put a lot of time and effort into deliberate design decisions that made up the spec that we all reviewed repeatedly and agreed upon. The current implementation might also be fine, but I now have to go over each endpoint again and reason about whether the implementation still fulfills the requirements (both soft and hard) that we set out to meet.
I'm met with resistance, pushback and disbelief from product management and dev co-workers alike when I raise the concern that the API might actually not be production-ready (while I'm frantically rewriting my integration tests and figuring out how the actual implementation works in comparison to what was spec'ed).
Oh, and did I mention that product management wants to release this by end-of-week?!7 -
I used to work for a company that had a main website and a lightweight app. LW app was distributed to partners and added to other sites using an iframe.
Someone decided a requirement was to retain the shopping cart for anonymous users. Some dev thought the best way to do that was to issue auth cookies to anonymous users.
The auth cookie issued by the LW app was actually for the main site. A few users for LW app decided to just come to main site to make a purchase. Since they already had an auth cookie (issued from LW app), they were never prompted to log in, create an account, or use guest checkout on the main site. They were still able to complete their order and we had their shipping address, but we didn’t have their email address so we couldn’t contact them about their order.
Customer service had no way to email customers if something went out of stock or if there was a product recall. CS would have to call these customers and ask for email addresses. Good luck getting anyone to answer or return a call nowadays. Customers were asking where their confirmation email was. The admin website was polluted with “users” that had the placeholder email for non-logged in users.
This happened because of a combination of an understaffed and overextended engineering department. Of course when something goes bad it’s going to be bad. -
We've all had shitty jobs at one point or another, maybe some of us already had software engineering experience while having to work in a different field for a variety of reasons.
Well check this shit.
At one point(during my second year of school) for various reasons I had to work in retail. For those that know, retail can be a soul crushing experience...the trick is not letting management to convince you that it is an actual good job, it is not, and I have respect and sympathy for everyone currently working in it. The mind numbing retarded customers that we get are absolutely fantastic in every sense of the word.
My position in retail was as a phone salesman, for MetroPCS (which for all of y'all european ninjas is one of the low end phone carriers here in the U.S) and the people that we get as customers where I live are normally very poor which apparently in Mexican culture stands for annoyingly ignorant (I am Mexican myself, so I can really vouch for this shit)
One day a customer came in telling me that there was an app that he was using that kept giving him troubles, it was a map application for truck drivers. Now, obviously, this had nothing to do with my line of work(phone salesman) and as such I normally tried to explain that and let them be, but I imagined that it was a settings issue so I reluctantly agreed to help him. I explained to him that the app was no longer maintained and that the reason for it was probably that the developer abandoned it and that he would just have to look into the app, upon closer inspection the app itself was nothing more than a wrapper over google maps with trucker icons and a "trucker" interface, he was using the app as a GPS navigator and he could as well just have been using google maps.
The conversation was like this:
Me: Well this app is no longer supported, it will probably be taken off the google store soon, you can look for something similar or just change to Google maps
Retard: What? no! I came here in order for you to fix it, Metro needs to fix their own apps!
Me (in complete disbelief): We have no control over third party apps, and even for the ones that we provide the store has no control over them. But this app is not ours and so we can't really do anything about it.
Retard: Well WTF should I do? I have been having many issues with youtube and spotify, shouldn't Metro fix their Google store?
Me: Those apps are not ours.....wait, you seem to believe that we own youtube and spotify, those are not ours
Retard: How the fuck they are not yours! its your phone isn't it?
Me: Eh no.....Metro does not(at this point I was sort of smiling because I wanted to laugh) own youtube or spotify or the play store or even this phone, metro does not own Android or Samsung(his phone was a samsung core prime)
Retard: Well You need to fix this
Me: No I do not and I can not, the developer for this app abandoned it and has nothing to do with us
Retard: Well call the developer and tell him to fix it
At this point I was on a very bad mode since this dude was being obnoxiously rude from the beginning and it annoyed me how he was asking for dumb shit.
Me: Did you pay for this app?
Retard: No
Me: So you expect that some developer out there will just go about and get working for something that you did not pay for?
Why don't you just use Google maps as your GPS?
Retard: Don't be stupid, Google has no maps
At this point I show him the screen where there is a lil app that said maps, pressed it and voila! map comes to life
Retard: Well....I did not know
Me: Yeah....but I am the stupid one right?
** throws phone for him to catch
Me: Have a good one bud.
And my manager was right next to me, he was just trying to control his laughter the whole time. I really despised working in there and was glad when I left. Retail man.......such a horrible fucking world.7 -
So ok here it is, as asked in the comments.
Setting: customer (huge electronics chain) wants a huge migration from custom software to SAP erp, hybris commere for b2b and ... azure cloud
Timeframe: ~10 months….
My colleague and me had the glorious task to make the evaluation result of the B2B approval process (like you can only buy up till € 1000, then someone has to approve) available in the cart view, not just the end of the checkout. Well I though, easy, we have the results, just put them in the cart … hmm :-\
The whole thing is that the the storefront - called accelerator (although it should rather be called decelerator) is a 10-year old (looking) buggy interface, that promises to the customers, that it solves all their problems and just needs some minor customization. Fact is, it’s an abomination, which makes us spend 2 months in every project to „ripp it apart“ and fix/repair/rebuild major functionality (which changes every 6 months because of „updates“.
After a week of reading the scarce (aka non-existing) docs and decompiling and debugging hybris code, we found out (besides dozends of bugs) that this is not going to be easy. The domain model is fucked up - both CartModel and OrderModel extend AbstractOrderModel. Though we only need functionality that is in the AbstractOrderModel, the hybris guys decided (for an unknown reason) to use OrderModel in every single fucking method (about 30 nested calls ….). So what shall we do, we don’t have an order yet, only a cart. Fuck lets fake an order, push it through use the results and dismiss the order … good idea!? BAD IDEA (don’t ask …). So after a week or two we changed our strategy: create duplicate interface for nearly all (spring) services with changed method signatures that override the hybris beans and allow to use CartModels (which is possible, because within the super methods, they actually „cast" it to AbstractOrderModel *facepalm*).
After about 2 months (2 people full time) we have a working „prototype“. It works with the default-sample-accelerator data. Unfortunately the customer wanted to have it’s own dateset in the system (what a shock). Well you guess it … everything collapsed. The way the customer wanted to "have it working“ was just incompatible with the way hybris wants it (yeah yeah SAP, hybris is sooo customizable …). Well we basically had to rewrite everything again.
Just in case your wondering … the requirements were clear in the beginning (stick to the standard! [configuration/functinonality]). Well, then the customer found out that this is shit … and well …
So some months later, next big thing. I was appointed technical sublead (is that a word)/sub pm for the topics‚delivery service‘ (cart, delivery time calculation, u name it) and customerregistration - a reward for my great work with the b2b approval process???
Customer's office: 20+ people, mostly SAP related, a few c# guys, and drumrole .... the main (external) overall superhero ‚im the greates and ur shit‘ architect.
Aberage age 45+, me - the ‚hybris guy’ (he really just called me that all the time), age 32.
He powerpoints his „ tables" and other weird out of this world stuff on the wall, talks and talks. Everyone is in awe (or fear?). Everything he says is just bullshit and I see it in the eyes of the others. Finally the hybris guy interrups him, as he explains the overall architecture (which is just wrong) and points out how it should be (according to my docs which very more up to date. From now on he didn't just "not like" me anymore. (good first day)
I remember the looks of the other guys - they were releaved that someone pointed that out - saved the weeks of useless work ...
Instead of talking the customer's tongue he just spoke gibberish SAP … arg (common in SAP land as I had to learn the hard way).
Outcome of about (useless) 5 meetings later: we are going to blow out data from informatica to sap to azure to datahub to hybris ... hmpf needless to say its fucking super slow.
But who cares, I‘ll get my own rest endpoint that‘ll do all I need.
First try: error 500, 2. try: 20 seconds later, error message in html, content type json, a few days later the c# guy manages to deliver a kinda working still slow service, only the results are wrong, customer blames the hybris team, hmm we r just using their fucking results ...
The sap guys (customer service) just don't seem to be able to activate/configure the OOTB odata service, so I was told)
Several email rounds, meetings later, about 2 months, still no working hybris integration (all my emails with detailed checklists for every participent and deadlines were unanswered/ignored or answered with unrelated stuff). Customer pissed at us (god knows why, I tried, I really did!). So I decide to fly up there to handle it all by myself16 -
Microtransactions are ruining the AAA gaming industry. I have always liked a good fighting game. So I looked at Street Fighter 6. Base game is $60, better version is more, bestest version is way more. Plus from reading reviews the fucking game is riddled with microtransactions.
What happened to buying a fucking game and not feeling like you got ripped off? When you bought the fucking game you got the whole fucking game.
I am disgusted with what these big names are doing. Ruining a once less sketchy industry.
I have even seen games that start out good. Then after a few patches they introduce the microtransaction bullshit. The Conan games are like that. The main complaint is adding this bullshit for base game items.
I wonder how they think this is good for their player base. They just fired the dude at Unity over trying to fuck over customers. Of course the company cannot be trusted so a lot of bigger labels are jumping ship to other engines.
What kinda pisses me off is I will try and find a decent game on Steam and look and look and all I find is garbage. How did Steam turn into such a trash heap? I won't touch an EA game (which is where that CEO from Unity came from). It is too bad because I really liked Mass Effect.
tldr - gaming has turned into shit.8 -
I rarely tell this story because it's hard to believe and would show me in a bad light if people don't believe its details. I know there have been foolish moves from my part, and more stuff should have been agreed to in writing, and I did step into a legal grey area. However I am pleased with what I did and how it all turned out, and this is as close to the truth as possible without needing to explain too many details.
I was once a team lead in an outsourcing company. We had a flexible payment plan depending on results. That helped me motivate myself and my team. Things worked great.
But then the boss started acting like shit:
1. Flexible payment means minimum, right?
2. Promises are made to be broken, as long as your employees have hope and work overtime for a whole month just to finish an important project before schedule, right?
3. Who needs a good, comfortable, SAFE work environment when you can save 30$ on not buying a new crappy chair in place of the old broken crappy chair, if it can be maintained standing by just a bit of duct tape and careful balancing on it? It's not like that developer who earns 30$ per hour has anything else to think about than balancing on a broken chair, right?
I'm a very calm person at work. I never ever raised my voice at anyone for 10 years of my career. Except this situation. I pulled the boss out of the office so his secretary wouldn't hear what I had to say. I threw this everything into his face.
A guy from sales got out of the office to go to the bathroom, and when he heard me, he carefully snuck back into the office (I didn't see him. He told me this over a beer after he left).
Of course I quit on the spot, convinced most of my team members to leave (wasn't hard, I just had to offer a secure plan, which I did), and helped my team members to get good positions elsewhere, and assisted others in starting their own business, by stealing customers from this company (the asshole did not foresee this when he prepared the labour contracts), after he accused me of plagiarism (that I stole code from somewhere else) and used that excuse to not pay me what we agreed upon.
I didn't want litigation. I just used karma, while remaining in the legal realm.
Within a month after this, more than half of his company was gone, and he was left with only a fraction of the revenue he was making before, since the only ones left were people that did not produce value (sales that had nothing to sell, accounting that had nothing to account, etc.), and just one person maintaining one remaining contract that was bringing barely enough money to sustain half of these people.
Now I want to congratulate you for actually finishing reading this :)1 -
I think that two criterias are important:
- don't block my productivity
- author should have his userbase in mind
1) Some simple anti examples:
- Windows popping up a big fat blue screen screaming for updates. Like... Go suck some donkey balls you stupid shit that's totally irritating you arsehole.
- Graphical tools having no UI concept. E.g. Adobes PDF reader - which was minimalized in it's UI and it became just unbearable pain. When the concept is to castrate the user in it's abilities and call the concept intuitive, it's not a concept it's shit. Other examples are e.g. GEdit - which was severely massacred in Gnome 3 if I remember correctly (never touched Gnome ever again. I was really put off because their concept just alienated me)
- Having an UI concept but no consistency. Eg. looking at a lot of large web apps, especially Atlassian software.
Too many times I had e.g. a simple HTML form. In menu 1 you could use enter. In menu 2 Enter does not work. in another menu Enter works, but it doesn't submit the form it instead submits the whole page... Which can end in clusterfuck.
Yaaayyyy.
- Keyboard usage not possible at all.
It becomes a sad majority.... Pressing tab, not switching between form fields. Looking for keyboard shortcuts, not finding any. Yes, it's a graphical interface. But the charm of 16 bit interfaces (YES. I'm praising DOS interfaces) was that once you memorized the necessary keyboard strokes... You were faster than lightning. Ever seen e.g. a good pharmacist, receptionist or warehouse clerk... most of the software is completely based on short keyboard strokes, eg. for a receptionist at a doctor for the ICD code / pharmaceutical search et cetera.
- don't poop rainbows. I mean it.
I love colors. When they make sense. but when I use some software, e.g. netdata, I think an epilepsy warning would be fair. Too. Many. Neon. Colors. -.-
2) It should be obvious... But it's become a burden.
E.g. when asked for a release as there were some fixes... Don't point to the install from master script. Maybe you like it rolling release style - but don't enforce it please. It's hard to use SHA256 hash as a version number and shortening the hash might be a bad idea.
Don't start experiments. If it works - don't throw everything over board without good reasons. E.g. my previous example of GEdit: Turning a valuable text editor into a minimalistic unusable piece of crap and calling it a genius idea for the sake of simplicity... Nope. You murdered a successful product.
Gnome 3 felt like a complete experiment and judging from the last years of changes in the news it was an rather unsuccessful one... As they gave up quite a few of their ideas.
When doing design stuff or other big changes make it a community event or at least put a poll up on the github page. Even If it's an small user base, listen to them instead of just randomly fucking them over.
--
One of my favorite projects is a texteditor called Kate from KDE.
It has a ton of features, could even be seen as a small IDE. The reason I love it because one of the original authors still cares for his creation and ... It never failed me. I use Kate since over 20 years now I think... Oo
Another example is the git cli. It's simple and yet powerful. git add -i is e.g. a thing I really really really love. (memorize the keyboard shortcuts and you'll chunk up large commits faster than flash.
Curl. Yes. The (http) download tool. It's author still cares. It's another tool I use since 20 years. And it has given me a deep insight of how HTTP worked, new protocols and again. It never failed me. It is such a fucking versatile thing. TLS debugging / performance measurements / what the frigging fuck is going on here. Take curl. Find it out.
My worst enemies....
Git based clients. I just hate them. Mostly because they fill the niche of explaining things (good) but completely nuke the learning of git (very bad). You can do any git action without understanding what you do and even worse... They encourage bad workflows.
I've seen great devs completely fucking up git and crying because they had really no fucking clue what git actually does. The UI lead them on the worst and darkest path imaginable. :(
Atlassian products. On the one hand... They're not total shit. But the mass of bugs and the complete lack of interest of Atlassian towards their customers and the cloud movement.... Ouch. Just ouch.
I had to deal with a lot of completely borked up instances and could trace it back to a bug tracking entry / atlassian, 2 - 3 years old with the comment: vote for this, we'll work on a Bugfix. Go fuck yourself you pisswads.
Microsoft Office / Windows. Oh boy.
I could fill entire days of monologues.
It's bad, hmkay?
XEN.
This is not bad.
This is more like kill it before it lays eggs.
The deeper I got into XEN, the more I wanted to lay in a bathtub full of acid to scrub of the feelings of shame... How could anyone call this good?!?????4 -
It's been a crazy month. Python, redis, Linux. But this one should be a bit closer to home.
Telltale games, a US game development studio is winding up and let go all their staff without severance and were told they had 30 minutes to leave the premises.
Most of the devs were living paycheck to paycheck because of the high cost of living. Some were hired a week earlier and uprooted their families to work there.
That situation is bad enough. But what's worse is the sheer lack of empathy by the customers for the staff. They just want their product cone hell or high water. One even insisted that the devs should work for free until they deliver...
Pleasing the customer should never come at the expense of your staff. We still have a long way to go as an industry
https://youtu.be/QoEHVABcVkw6 -
Half a year ago, I got fired in my job. The reason was the same always bullshit; we have very little clients, economy nowadays is terribly bad, our priorities are different now than when we hired you, etc.
The last week I spent there, I heard something about my poor performance and programming skills, and that pissed me off a lot. For six months I worked on a laravel web app for managing customers, tasks and invoices, a fucking CRM, but made specifically for that company just because they didn't know sugar, odoo, prime or whatever.
Parallel to the crappy CRM, I was told to patch some PrestaShop, WordPress and plain sites, and it was hard to communicate with customers, management ignored every email I sent, and all I was told to do was "do as they say".
The result was shit, obviously, and my work showed much less skill, knowledge and expertise than I really have.
After that, I spent a few months unemployed, studying and working as a waiter just to survive, because my contract didn't comply with unemployment office requirements for a pay.
Then I got this job, on an analytics company where guess what, I'm told to write a fucking laravel web app for managing customers, invoices and tasks. In the meantime, I design websites, and communication with customers is shit, and management ignores every single mail I send.
My salary is eight hundred putos euros again, and will contract is wet shit.
I know, maybe I am "not that good" to earn a 3000€+ salary and have a good team support.
But I'm not */that/* bad.5 -
How do you guys/girls explain to potential new customers that you can perfectly work in a structured business environment and follow the rules, but also that you're assertive enough to oppose desicions being made based on bias, misunderstanding, fanboyism, or grave stupidity.
I just got informed from a freelance position that they would have hired me if it were not for my 'rebellious nature towards customers'
I don't oppose customers, i oppose stupidity unfounded.
Example from experience
> me working in a helodesk support position, all windows computer.
> new mgr comes into office, is a douche and complete mac fanboy
> wants all computers that are FINALLY working decent for some time in the entire department replaced with mac's... Back at 2010.
> whole team, even disliking microsoft themselves, are telling mgr that's a bad, dangerously dumb idea, expensive too, different OS, different software mgmt making, back then integration microsoft and apple was beyond diarhea... Several other issues the senior devs and admins pointed out
>mgr: 'but aple is soh much better, like a billion times better, hurrduurrrrr'
His decision passed somehow to the board..
> All stations from our customers get changed...we don't get a single machine to try out problems because overspending
> we are most of the time unable to help out customers because we still have pc's...
> mgr asks team why performance drops after 1 month
> we compared performance graph with his starting date of mgr, see clear drop after mgr's plan implemented...
> board stilll stands by mgr, gets praise for 'bold changes in the company', but appears to be some associate's son
> two main seniors leave after 15 years of employment, in three months, 80% of staff leaves.
> we canr fix the problems, we are not dev's , we get shit from all sides, i was still a junior in the industry so i worked as a slave inside that job.
> eventually get fired due to 'bad performance'
> mgr loses entire team... 'Hey why don't we outsource this dept to south africa, it's a lot cheaper! '
now that company is an it hellhouse where everyone get clinically depressed from sitting atbtheir station...
This is what i wish to oppose!
How to make that clear!4 -
So I enventually spent 2 years working for that company with a strong b2b market. Everything from the checkouts in their 6 b2c stores to the softwares used by the 30-people sales team was dependant on the main ERP shit home-built with this monstruosity we call Windev here in France. If you don't know it just google and have some laugh : this is a proprieteray FRENCH language. Not french like made by french people, well that too, but mostly french like the fucking language is un fucking french ! Instructions are on french, everything. Hey that's my natural language okay, but for code, really ?
The php website was using the ERP database too, even all the software/hardware of the massive logistic installation they had (like a tiny Amazon depot), and of course the emails of all employees. Everything was just handled by this unique shitty and so sloooooow fucking app. When there was to many clients on the website or even too many salespeople connected to the ERP at the same time, every-fuckin-piece of the company was slowing down, and even worse facing critical bugs. So they installed a monitor in the corner of a desk constantly showing the live report page of Google analytics and they started panic attacks everytime it was counting more than 30 sessions on the website. That was at the time fun and sad to observe.
The whole shit was created 12 years ago and is since maintened locally by one unique old-fashion-microsoft dev who also have to maintain all the hardware of all the fucking 150+ people business. You know, when the keyboard of anyone is "broken" cause it's unplugged... That's his job too. The poor guy was totally overstressed on a daily basis and his tech knowledge just saddly losts themeselves somewhere in the way. He was my n+1 in a tech team of 3 people : him, a young and inexperimented so-called "php developer" who was in charge of the website (btw full of security holes I discovered and dealed with when I first arrive at the job), and myself.
The database was a hell of 100+ tables of business and marketing data with a ton of specific logic added on-the-go during years. No consistent data model or naming. No utf8. Fucked up relations that ends with queries long enough to fill books. And that's not all, all the customers passwords was just stored there uncrypted. Several very big companies and administrations were some of these clients. I was insisting on the passwords point litterally all the time, that was an easy security fix and a good start... But no, in two years of discussions on the subject I never achieved to have them focusing on other considerations than "our customers like that we can remind them their password by a simple phone call if they lost it". What. The. Fuck. WHATTHEFUCK!
Eventually I ran myself out of this nightmare. I had a few bad jobs already, and worked on shitty software already. But that one really blows my mind (and motivation for a time too). Happy it's over.1 -
When I wrote my first algorithm that learns...
So in order to on board our customers onto our software we have to link the product on their data base to the products on ours. This seems easy enough but when you actually start looking at their data you find it's a fuck up of duplication's, bad naming conventions and only 10% or so have distinct identifiers like a suppler code,model no or barcode. After a week or 2 they find they can't do it and ask for our help and we take over. On average it took 2 of our staff 1-2 weeks to complete the task manually searching one record of theirs against our db at a time. This was a big problem since we only had enough resources to on board 2-4 customers a month meaning slow growth.
I realized when looking at different customers databases that although the data was badly captured - it was consistently badly captured similar to how crap file names will usually contain the letters 'asd' because its typed with the left hand.
I then wrote an algorithm that fuzzy matched against our data and the past matches of other customers data creating a ranking algorithm similar to google page search. After auto matching the majority of results the top 10 ranked search results for each product on their db is shown to a human 1 at a time and they either click the the correct result or select "no match" and repeat until it is done at which point the algo will include the captured data in ranking future results.
It now takes a single staff member 1-2 hours to fully on board a customer with 10-15k products and will continue to get faster and adapt to changes in language and naming conventions. Making it learn wasn't really my intention at the time and more a side effect of what I was trying to achieve. Completely blew my mind. -
Blizzard.
I’ve been a huge fan of pretty much every blizzard franchise for a long long time.
However recently the companies attitude towards its customers has reached breaking point, insert “you think you do but you don’t “ & “don’t you guys have phones?”.
They’re unfortunately driving many of their franchises into the ground at the moment and at their current trajectory I can see a really bad fall coming.
A lot of gaming companies need to really listen to their communities and stop this micro transaction Armageddon that’s happening just now.9 -
This is a joke. This isn't even wifi in my room 4 rooms across from the router. This is LAN. 1und1 at their finest. (No bad weather, no sister uploading photos or brother downloading.. you know)
The thing is, we are switching to QuiX. And the ****ers from 1&1 want to keep us as their customers for another 13,5 months! Is this even legal?! WTF5 -
Just got an email from a customer who is deciding to stick with their existing eCommerce site after we built a new one.
They said they don't have time to sort out all their data for the import to the new site so are putting it on hold, possibly permanently.
They have now made the old site responsive - albeit very badly.
I just don't get it, what's wrong with people? The new one is far better.
They have paid us but just pissed off all the efforts have gone down the drain.3 -
One of our customers wants our mobile app to log out the user after 15 minutes of inactivity because of SeCuRiTy…
Why? The phones protect the apps with their hardware encryption from any malicious access.
And we are not dealing with super sensitive data here like some banking app or so.
Why do some people want to have bad UX for no reason?12 -
A bug is born
... and it's sneaky and slimy. Mr. Senior-been-doing-it-for-ears commits some half-assed shitty code, blames failed tests on availability of CI licenses. I decided to check what's causing this shit nevertheless, turns out he forgot to flag parts of the code consistently using his new compiler defines, and some parts would get compiled while others needed wouldn't .. Not a big deal, we all make mistakes, but he rushes to Teams chat directing a message to me (after some earlier non-sensible argument about merits of cherry picking vs re-base):
Now all tests pass, except ones that need CI license. The PR is done, you can use your preferred way to take my changes.
So after I spot those missing checks causing the tests to fail, as well as another bug in yet another test case, and yet another disastrous memory related bug, which weren't detected by the tests of course .. I ponder my options .. especially based on our history .. if I say anything he will get offended, or at best the PR will get delayed while he is in denial arguing back even longer and dependent tasks will get delayed and the rest of the team will be forced to watch this show in agony, he also just created a bottleneck putting so many things at stake in one PR ..
I am in a pickle here .. should I just put review comments and risk opening a can of worms, or should I just mention the very obvious bugs, or even should I do nothing .. I end up reaching for the PM and explained the situation. In complete denial, he still believes it's a license problem and goes on ranting about how another project suffering the same fate .. bla bla bla chipset ... bla bla bla project .. bla bla bla back in whatever team .. then only when I started telling him:
These issues are even spotted by "Bob" earlier, since for some reason you just dismissed whatever I just said ..
("Bob" is another more sane senior developer in the team, and speaks the same language as the PM)
Only now I get his attention! He then starts going through the issues with me (for some reason he thinks he is technical enough to get them) .. He now to some extent believes the first few obvious bugs .. now the more disastrous bug he is having really hard time wrapping his head around it .. Then the desperate I became, I suggest let's just get this PR merged for the sake of the other tasks after may be fixing the obvious issues and meanwhile we create another task to fix the bug later .. here he chips in:
You know what, that memory bug seems like a corner case, if it won't cause issues down the road after merging let's see if we need even to open an internal fix or defect for it later. Only customers can report bugs.
I am in awe how low the bar can get, I try again and suggest let's at least leave a comment for the next poor soul running into that bug so they won't be banging their heads in the wall 2hrs straight trying to figure out why store X isn't there unless you call something last or never call it or shit like that (the sneaky slimy nature of that memory bug) .. He even dismissed that and rather went on saying (almost literally again): It is just that Mr. Senior had to rush things and communication can be problematic sometimes .. (bla bla bla) back in "Sunken Ship Co." days, we had a team from open source community .. then he makes a very weird statement:
Stuff like what Richard Stallman writes in Linux kernel code reviews can offend people ..
Feeling too grossed and having weird taste in my mouth I only get in a bad hangover day, all sorts of swear words and profanity running in my head like a wild hungry squirrel on hot asphalt chasing a leaky chestnut transport ... I tell him whatever floats your boat but I just feel really sorry for whoever might have to deal with this bug in the future ..
I just witnessed the team giving birth to a sneaky slimy bug .. heard it screaming and saw it kicking .. and I might live enough to see it a grown up having a feast with other bug buddies in this stinky swamp of Uruk-hai piss and Orcs feces.1 -
Have you ever had the moment when you were left speechless because a software system was so fucked up and you just sat there and didn't know how to grasp it? I've seen some pretty bad code, products and services but yesterday I got to the next level.
A little background: I live in Europe and we have GDPR so we are required by law to protect our customer data. We need quite a bit to fulfill our services and it is stored in our ERP system which is developed by another company.
My job is to develop services that interact with that system and they provided me with a REST service to achieve that. Since I know how sensitive that data is, I took extra good care of how I processed the data, stored secrets and so on.
Yesterday, when I was developing a new feature, my first WTF moment happened: I was able to see the passwords of every user - in CLEAR TEXT!!
I sat there and was just shocked: We trust you with our most valuable data and you can't even hash our fuckn passwords?
But that was not the end: After I grabbed a coffee and digested what I just saw, I continued to think: OK, I'm logged in with my user and I have pretty massive rights to the system. Since I now knew all the passwords of my colleagues, I could just try it with a different account and see if that works out too.
I found a nice user "test" (guess the password), logged on to the service and tried the same query again. With the same result. You can guess how mad I was - I immediately changed my password to a pretty hard.
And it didn't even end there because obviously user "test" also had full write access to the system and was probably very happy when I made him admin before deleting him on his own credentials.
It never happened to me - I just sat there and didn't know if I should laugh or cry, I even had a small existential crisis because why the fuck do I put any effort in it when the people who are supposed to put a lot of effort in it don't give a shit?
It took them half a day to fix the security issues but now I have 0 trust in the company and the people working for it.
So why - if it only takes you half a day to do the job you are supposed (and requires by law) to do - would you just not do it? Because I was already mildly annoyed of your 2+ months delay at the initial setup (and had to break my own promises to my boss)?
By sharing this story, I want to encourage everyone to have a little thought on the consequences that bad software can have on your company, your customers and your fellow devs who have to use your services.
I'm not a security guy but I guess every developer should have a basic understanding of security, especially in a GDPR area.2 -
I run update without where on mysql console on production database Today.
CLASSIC
Just because I needed to fix database after bug fix on the backend of the application.
I thought I wrote good sql statement after executing it on my local machine and then everything got bad.
Luckily it was only one column with some cached statistics data and I checked that it was not important data before I actually started fixing stuff but still ...
Almost got hard attack afterwards.
Made a script to fix this column and it took me only 15 minutes but still...
Bug was caused in part I got no unit tests and application grow after 3 years of development from simple one for one customer and volumes of documents around 50k to over 40 customers and volumes over 2mil per month, don’t know how many pages each, just in one year after we completed all needed features.
I have daily backups and logs of every api operation but still.
I think this got to far for one backend developer.
I got scared that I will loose money cause I am contractor and the only backend developer working on it.
I am so tired of this right now I think I need a break from work.
Responsibility is killing me so hard right now.
It will take a week to get back to normal.2 -
My first project, ever, was a very unproud thing that was developed...
A little detail - I was 12 back then.
So, a distant family member had a business of selling things that they brought to the country. They, of course, needed a website and my parents knew that I had some skills in development so suggested them my services.
Discussion started and well, what came out was this:
1. They need a site with items list.
2. It had no actual design plans, no actual requirements, just a list.
3. Oh. It had to work perfectly on IE4 or IE5 (can't remember).
So what was actually done, was a site full of divs, clearfixes and so buggy that opening in any other browser than IE - resulted in a total failure.
We have sat down and I, with all the respect told them that my skills are not sufficient to make all of the browsers work equally (I've been on HTML/CSS for more than 6 months back then. And all of it was after school). They calmed me down and said that it's ok, they can give me as much time as I need to figure things out. Yet, my English wasn't good back then so I couldn't... (I was 12, with 3 years of basic English as a non-native speaker).
We sat around the table, discussed what could be done and if I could investigate that and re-do when I'm fully ready. I agreed. The site was launched for IE only as it worked fine and others were just throwing an error to visit it with IE.
They were happy, people were using it and they didn't say that anything was bad. Of course, management was thru FTP and editing LIVE files because, well, no php, no control panels, nothing... I felt ashamed that the site wasn't what they wanted but they were ultra happy with it - first customers rolled in from there. They paid me around 60EUR at that time (it was ~12 years ago) and I've spent a month there. (minimum monthly wage here was around 90-120EUR at that time...
So, all in all, this project that I still think I failed - pushed me to the world of devs and... I've never regretted it. Of course, when I actually met with them after years - they have dropped the site as it was not needed anymore but they said that it was exactly what they needed and there was nothing wrong, even if it didn't work perfectly.2 -
<html><body>shit everywhere<meta>more shit</meta></meta><\meta>countles garbage code lines</body><head>[copy&pasted html code that actually works <img ... />]Tons of shitload</body></body></html>
Me: what are you reading?
PM: some email code that doesn't render well in the browser...
Me: let me see... OMFG!!!! who was the author of this garbage?
PM: Oh! it is not that bad! It was working well 'till today...
Me: But... but... this is really bad! you can't send this to customers!
PM: I think that the problem is the "/" at the img's end...
True story. -
One of our projects migrated their file-repository to another one during a major release.
Instead of giving this task to an experienced programmer, they gave it to the head of the respective dev department due to the usual release panic.
Soo.... He wrote the migration tool. It was executed during the release. Everything seemed fine so far.
A few days later. Someone from the above project came to my team due to some "strange behaviour on the production database".
They reported that they couldn't download some of the user's documents due to unknown reasons.
After quickly analyzing the current state of the new file-repository, we concluded that the affected documents did not exist in the new repository.
Then we took a look at the so called migration tool...
Well.. After nearly 30 min. we knew the root cause for that.
They only migrated the first 4 levels of the folder structure. Due to the assumption that "we don't use deeper nesting". (Facepalm)
As the head of their department wrote it, no one seems to questioned it either. Nor did they made a code review and ended up with a tool with hard coded urls to the production db, no version control, no build tool, no ci, nothing. Breaking nearly every possible company standard.
However.. That's not it. When analyzing their migration tool we noticed another even more dangerous thing.
They mixed up the id generation of the migrated documents resulting in a random assignment between customers and documents. Which is quite bad as this contains sensitive information. E.g. passports
They offered us quite a nice amount of money to fix this until EOB. We declinded as it was simply not possible in that time, but agreed to support them with the new tool.
After some time I heard that they migrated production again. And they fucked it up again. They never talked to us after we offered them support...
The third and final migration was written by us. Not only migrated it correctly. It was also way faster. By factor 20.
In the end we haven't gained anything from this rushed project as the penalties were piling up due to this fucked up migration.
After all this time I'm not sure who is to blame. In my opinion, partly all of them.
Head of department who can't and shouldn't code.
Seniors who didn't review the code and didn't ask for help.
Release mgmt who put way too much pressure on the devs. -
I already wrote a rant about this yesterday, but since I'm a sysadmin trying to convert to dev.. I dunno, maybe it's not a bad idea to muddy the waters a bit and talk about why not to be a sysadmin.
Personally I think it's that the perceived barrier to entry is just too high, while it isn't. You don't need a huge Ceph cluster and massive servers when you're just starting out. Why overbuild an appliance like that if it's gonna start out at maybe 5 requests a minute?
Let's take an example - DNS servers! So there's been this guy on the bind-users mailing list asking how to set up a DNS server on 2 public servers, along with a website. Nothing special I guess - you can read the thread here: https://0x0.st/ZY-d. Aside from the question being quite confusing, there was advice to read RFC's, get a book, read the BIND ARM, etc etc. And the person to deny this? No one less than Stephane Bortzmeyer, one of the people who works for nic.fr (so he maintains the .fr TLD) and wrote some of those RFC's as part of the DNSOP working group in the IETF. As for valid reasons to set up a DNS server? Could just be to learn how the DNS works, or hell even for fun. As far as professional DNS servers go.. this (https://0x0.st/ZYo9) is the nugget that powers the K root server, one of the 13 root servers that power the root zone of the internet, aka the zone apex. 2 RJ45 connections, and a console connection. The reason why this is possible is the massive recursor networks that ISP's, Google DNS, Cloudflare DNS, Quad9, etc etc provide. Point is, you don't need huge infrastructure to run a server!
Or maybe your business needs email. How many thousands of emails per second are you gonna need to build your mail server against? How many millions will you need to store? If your business has 10 employees and all of those manage about 10k emails total.. well that's easy, 100k emails total. Per second? Hundreds of emails per second per employee? Haha, of course not. Maybe you'll see an email a minute at most. That is not to say that all email services are like this - it is true that ISP's who offer email to their customers, and especially providers like Microsoft and Google do need massive mail servers that can handle thousands of emails per second. But you are not Microsoft or Google. So yeah, focus on the parts of email that are actually hard.. and there is plenty.
Among sysadmins you have this distinction between "professional" sysadmins and homelabbers. I don't mind the distinction itself but I think both augment each other. If you've started out by jumping into a heap of legacy at an established company, you will have plenty of resources, immediately high complexity, and probably a clusterfuck right away. But you will have massive amounts of resources. If you start out with a homelab, you will have not many resources, small workloads, and something completely new for you to build and learn with. And when running a server like that, you'll probably find that the resources required are quite small, to provide you with your new services. My DHCP servers take 12MB memory each. My DNS servers hover around the 40MB mark. The mail server.. to be fair that one consumes around 150. But if you'd hear the people saying that you need huge servers.. omg you need at least a TB of RAM on your server and 72 cores, massive disks and Ceph!1!
No you don't. All that does is scaring people away and creating a toxic environment for everyone. Stop it.1 -
This post is kinda late. For those who haven't read my previous rants, a marketing coworker bragged about a feature that we hadn't yet finished. (I'm thinking that they perhaps did it to put extra pressure on the dev team 🤔.) Of course it backfired pretty bad, because this feature was a plug-in for another service, and even though the dev team was on time with the feature, the other service we were writing a plug-in for took _sooo_ long to approve of our code, and it made this marketing guy look so bad in front of these clients because the feature was a few weeks late.
A part of the new feature was that some of their data would be synced with this service. These customers were so important that we couldn't afford to disappoint them, and the solution was... *drumroll please* ... that this marketing guy would have to manually copy the customer's data from the service into our platform to make the customer think this feature is ready. Row by row. I'm hearing it takes about one hour of their day 🤣
I mean I'm good friends with the guy but... they kinda deserved it2 -
The global joke of Information Security
So I broke my iPhone because the nuclear adhesive turned my display into a shopping bag.
This started the ride for my character arc in this boring dystopia novel:
Amazon is preventing me from accessing my account because they want my password, email AND mobile phone number in their TWO.STEP Verifivation.
Just because one too many scammers managed to woo one too many 90+y/o's into bailing their long lost WW2 comrades from a nigerian jail with Amazon gift cards and Amazon doesn't know what to do about anymore,
DHL is keeping my new phone in a "highly secure" vault 200m away from my place, waiting for a letter to register some device with a camera because you need to verify your identity with an app,
all the while my former car insurance is making regress claims of about 7k€ against me for a minor car accident (no-one hurt fortunately, but was my fault).
Every rep from each of the above had the same stupid bitchass scapegoat to create high-tech supra chargers to the account deletion request:
- Amazon: We need to verify your password, whether the email was yours and whether the phone number is yours.
They call it 2-step-verification.
Guess what Amazon requests to verify you before contacting customer support since you dont have access to your number? Your passwoooooord. While youre at it, click on that button we sent you will ya? ...
I call this design pattern the "dement Tupi-Guarani"
- DHL: We need an ID to verify your identity for the request for changing the delivery address you just made. Oh you wanted to give us ANOTHER address than the one written on your ID? Too bad bro, we can't help, GDPR
- Car Insurance: We are making regress claims against you, which might throw you back to mom's basement, oh and also we compensated the injured party for something else, it doesn't matter what it is but it's definitely something, so our claims against you just raised by 1.2k. Wait you want proof we compensated something to the injured at all? Nah mate we cant do that , GDPR. But trust me, those numbers are legit, my quant forecasted the cost of childrens' christmas wishes. You have 14 days or we'll see you in court haha
I am also their customer in a pension scheme. Something special to Germany, where you save some taxes but have to pay them back once you get the fund paid out. I have sent them a letter to terminate the contract.
Funniest thing is, the whole rant is my second take. Because when I hit the post button, devrant made me verify my e-mail. The text was gone afterwards. If someone from devRant reads this, you are free to quote this in the ticket description.
Fuck losing your virginity, or filing your first tax return, or by God get your first car, living through this sad Truman dystopia without going batshit insane is what becoming a true adult is.
I am grateful for all this though:
Amazon's safety measures prevented me from spending the money I can use to conclude the insurance odyssey, and DHLs "giving a fuck about customers" prevention policies made me support local businesses. And having ranted all this here does feel healthy too. So there's that.
Oh, cherry on top. I cant check my balance, because I can only verify my login requests to my banking account wiiiiiiith...?2 -
Hey! This is a followup to my last story.
TL;DR: I thinking of quitting my old job, got an offer at a startup, about the same pay, but much better working conditions.
First of all, the meeting with my lead. It was a performance report on her side to me, and I got 100 to 110% in performance in all points. My lead said "this team without you wouldn't be this team anymore" - which makes me feel a little bit bad for her if I decide to quit. She is a great team lead, but I don't belive the old company is worth my time anymore.
Now to the new company. Shortly after that performance report meeting, I had a call with the ceo, and what do I have to say besides: What a cool dude. He listened to me, asked me questions about my previous jobs (not just as programmer) and so on. But because first looks are deceiving, I went to their office last thursday. And wow. Their are exactly what I imagined them to be. Cool, young folks, 100% tech enthusiasts, and open minded.
One of the new hires in the new company wanted a 6 months internship between his studies. Instead they offered him a full time job - for the 6 months. They even offered me to pay back my scholarship that I will own my old company for leaving early. This is awesome.
The only things that will be worse than my old job are, that I have to negotiate payment instead of yearly increases, 4 days less paid vacation, so only 26 days, and 40h weeks. And they have no workers council, which isn't good, but it's not the worst either.
I got them fixed on 57.000€, not including an up to 10.000€ annual bonus. The way you achieve your bonus seems good to. It's split in two parts, internal and external bonus. Internal bonus is when you engage with internal events like tech calls, sharing your knowledge on your main IT topics, etc. External Bonus is a bit more complicated, but also straight forward. You work on projects for customers, and if you have less than 3 weeks a year that you dont participate in an project, you get the full bonus.
Last friday, I filed a request for a certificate of employment from my current team lead, this is odd for her because I have never done it before, and she asked why I requested it. I said to her that we can talk about it, and she agreed but didn't call me, yet.
Lastly, another good friend of mine will be employed by my team soon, but for a fraction of the payment that I currently receive! He is doing the exact same work, and even worse, he is doing project managment for his main developer project too! And is getting less paid... I just cant...
Yesterday we needed to update a few cloud instances, the only other person who knows about setting up CICD and our OpenShift Containers than me is only in part time and works two days a week, his trainee didn't know anything, so it's up to me. This isn't hard or anything, but it shows that this system our mangement maintains will fail soon, maybe even with me going? I sure hope so tbh.
One of you guys said, I should go to my team lead and negotiate a higher pay, but the truth is, that because we are a big ISP we have an collective agreement for payment and are grouped by tasks (which is bull shit btw, because I'm doing tasks much higher paid than currently). This also means that I cannot simply jump in another group, and can only increase my current pay to about 115%, which is done automatically every year by 5% up to 115%. Anything above is considered extra, but I don't think they will go with it.
I will decide this week about my future at the old company, but I really don't know what to do...2 -
I know I’ll get mixed views for this one...
So I’ll state my claim. I agree with the philosophy of uncle bob, I also feel like he is the high level language - older version of myself personality wise.. (when I learned about uncle bob I was like this guy is just like me but not low level haha).
Anyway.. I don’t agree with everything because I think he thinks or atleast I get the vibe he thinks everything can be solved by OOP, and high level languages. This is probably where Bob and I disagree. Personally I don’t touch ruby, python and java and “those” with a 10 foot pole.
Does he make valid arguments, yes, is agile the solve all solution no.. but agile ideas do come natural and respond faster the feedback loop of product development is much smaller and the managers and clients and customers can “see things” sooner than purly waterfall.. I mean agile is the natural approach of disciplined engineers....waterfall is and was developed because the market was flooded with undisciplined engineers and continues to flood, agile is great for them but only if they are skilled in what they are doing and see the bigger picture of the forest thru the trees.. which is the entire point of waterfall, to see the forest.. the end goal... now I’m not saying agile you only see a branch of a single tree of the forest.. but too often young engineers, and beginners jump on agile because it’s “trendy” or “everyone’s doing it” or whatever the fuck reason. The point is they do it but only focus on the immediate use case, needs and deliverables due next week.
What’s wrong with that?? Well an undisciplined engineer doing agile (no I’m not talking damn scrum shit and all that marketing bullshit).. pure true agile.
They will write code for the need due next week, but they won’t realize that hmm I will have the need 3 months from now for some feature that needs to connect to this, so I better design this code with that future feature in mind...
The disciplined engineer would do that. That is why waterfall exists so ideally the big picture is painted before hand.
The undisciplined engineer will then be frustrated in the future when he has to act like the cool aid man thru the hard pre mature architectural boundaries he created and now needs links or connections that are now needed.
Does moving to agile fix that hell no.. because the undisciplined engineer is still undisciplined.
One could argue the project manager or scrum secretary... (yes scrum secretary I said that right).. is suppose to organize and create and order the features with the future in mind etc...
Bullshit ..soo basically your saying the scrum kid is suppose to be the disciplined engineer to have foresight into realizing future features and making requirements and task now that cover those things? No!
1 scrum bitch focuses too much on pleasing “stake holders” especially taken literally in start ups where the non technical idiots are too involved with the engineering team and the scrum bastard tries to ass kiss and get everything organized and tasks working so the non technical person can see pretty things work.
Scrum master is a gate keeper and is not needed and actually hinders the whole process of making a undisciplined engineer into a disciplined engineer, makes the undisciplined engineer into a “forever” code grunt... filling weekly orders of story points unable to see the forest until it’s over because the forest isn’t show to the grunt only the scrum keeper knows the big picture..... this is bad this is why waterfall is needed.
Waterfall has its own problems, But that’s another story for another day..
ANYWAY... soooo where were we ....
Ahh yess....
Clean code..
Is it a good book, yes.. does uncle bobs personality show thru the book .. yes lol.
If you know uncle bob you will understand what I just did with this post lol. I had to tangent ( at least mine was related to the topic) ...
I agree with the principles of the book, I don’t agree with the extreme view point. It’s like religion there’s the modest folks and then there are the extremists. Well he’s the preacher of the cult and he’s on the extreme side.. but that doesn’t mean he’s wrong.. many things he nails... he just hits the nail thru the wall just a bit.
OOP languages are not the solution... high level languages do not solve everything.. pininciples and concepts can be used across the board and prove valuable.. just don’t hold everything up like the 10 commandments of which you cannot deviate from.. that’s the difference here I think..
Good book, just don’t take it as the Bible as a beginner, actually infact DONT read this book as a beginner. Wait a bit learn then reflect by reading this.15 -
Auto tuning for Azure SQL databases is cool but :
DON’T allow it to automatically drop indexes ! (My bad, I should’ve tested that before)
It dropped one of the most used indexes in the DB. Yep, just like that. 150+ timeout exceptions and customers going crazy4 -
Damn, nespresso! As if your fucking webshop wasn't bad enough, don't bug me (haha) with useless mails AND JUST TEST YOUR SHIT BEFORE PRODUCTION!!! Seriously, thousands of customers pay lots and lots of money for mediocre coffee in aluminum capsules, so JUST HAVE THE DECENCY TO INVEST SOME BUCKS INTO THE CUSTOMER FACING APPS!!!6
-
I HATE the idea of only releasing on pre-determined schedules despite work being completed and just waiting for that day to arrive.
I'm a co-founder of a small software company. We have partnered with another particular company that also writes software. Some of our clients have access to paid content of that company's services through our application.
Every once in a while, our clients will report issues with that company's service to us, because they access it through our application. They think it's our issue.
We then pass the report on to the partner company, telling them that their stuff is broken. Their reply goes like this:
"Ok. We'll get the bug fix scheduled, and we'll release it next Thursday."
"Next Thursday? The issue is now, they can't use the service."
"That's our scheduled release date."
O.M.G.
We voluntarily walked away from our safe, cushy jobs working for other people, taking enormous pay cuts to start this company. Now, we're 6+ years in, disrupting established fat-and-happy competitors in this space. I GUARANTEE you that if we had that same attitude, we would have been absolutely obliterated early on.
We are quick. Guided by kanban boards, our suite of unit tests and integration tests is vast and kick-ass. With continuous integration and the click of a button we know if we broke something or if the piece we're working on is ready to be pushed to production, IMMEDIATELY. Our "release schedule" is when the damn thing is complete.
It isn't all bad. Our integration with them has been beneficial for both of us. I just loathe their snail's pace which negatively affects our mutual customers. It can make us look bad, and we can do nothing about it.
Blah.3 -
About 5 years ago I stopped pirating and started supporting companies by buying subscriptions or software ( mostly games, apps I use at work, tv shows / movies streaming services ). If it requires payment, I paid the price.
Companies started to screw both customers by delivering shitty products and employees by laying off ( I'm not in a big company, never will be but I feel bad for all the employees that are in this situation )
Started pirating everything, closed almost all of my subscriptions, currently building my home server for git, local ai and anything I need.
Now I'm planning to do some research to find some good replacements for cloudflare and a friendly host provider that is not all greed and doesn't have a history of massively laying off employees just because they overhired or overpromised.
Fuck you greedy capitalist pigs.2 -
Wow fuck today. I took the day off to watch the eclipse yesterday so coming in today was like Monday squared. Right off the bat I have somebody from last week that I had spend around 8 hours working to get their system right call in and tell me they were cancelling even though everything just got working right.
Also got tasked with documenting the servers which wouldn’t be rant worthy if the dev that set them up didn’t get cranky whenever I ask for credentials or even a rough overview of how the server stack is configured. Then I get a ticket about how a customer is going to get his data from his ‘web guy’ but this customer has been keeping his data in our system for the better part of a decade. Wtf you getting bro? And who is this web guy? What data does he have? Nobody seems to know. And just to smear shit on top it turns out I swapped the addresses on the car parts I sold on eBay and now I have to do 2 returns and cross ship and almost definitely get negative feed back. Fuck everything.
All this before lunch. After lunch I still have the same problems but at least I got chicken!1 -
Had a nightmare that scared the LIVING SHIT out of me for some reason where a DoorDash delivery guy was using a new DoorDash feature where drivers rate customers and are allowed to attack their homes. He gave me a shit review for ordering Taco Bell and started throwing mexican food at my window and holy shit I woke up TERRIFIED. It took me a long ass time to recover from the shakes. I have no idea why it scared me this damn bad, it’s not like I was chased by a zombie with a rocket launcher 😂😂4
-
The year was 2006. During the first half of my career, I use to work in the NOC. This was before I made my transition to software engineer. I worked on the third shift for a bank services company. The company was on a down turn. Just years earlier they just went public, and secured a deal with a huge well known bank. Eventually they entered a really bad contract with the bank and was put into a deal they couldn't deliver on. The partnership collapse and their stock plummeted. The CEO was dismissed, and a new CEO came in who wanted to "clean things up".
Anyway I entered the company about a year after this whole thing went down. The NOC was a good stepping stone for my career. They let me work as many hours as I liked. And I took advantage of it, clocking in 80 hours a week on average. They gave me the nick name "Iron Man".
Things started to turn around for the company when we were able to secure a support contract with a huge bank in the Alabama area. As the NOC we were told to handle the migration and facilitate the onboarding.
The onboarding was a mess with terrible instructions that didn't work. A bunch of software packages that crashed. And the network engineers were tips off, as they tunnel between our network and the banks was too narrow, creating an unstable connection between us and them. Oh, and there were all sorts of database corruption issues.
There was also another bank that was using an old version of our software. The sells team had been trying to get them off our old software for over a year. They refuse to move. This bank was the last one using this version, and our organization wanted to completely cut support.
One of the issue we would have is that they had an overnight batch job that had an ETA to be done by 7 AM. The job would often get stuck because this version of the software didn't know how to fail when it was caught in an undesired state. So the job hung, and since the job didn't have logging, no one could tell if it failed unless the logs stopped moving for an hour. It was a heavily manually process that was annoying to deal with. So we would kill the JVM to "speed" the job up. One day I killed the JVM but the job was still late. They told me that they appreciated the effort, but that my job was only to report the problem and not fix it.
This got me caught up in a major scandal. Basically they wanted the job to always have issues everyday. Since this was critical for them, all we needed to do was keep reporting it, and then eventually this would cause the client to have to upgrade to our new software. It was our sales team trying to play dirty. It immediately made me a menace in the company.
For the next 6 months I was constantly harassed and bullied by management. My work was nitpicked. They asked me to come into work nearly everyday, and there was a point I worked 7 days with no off days. They were trying to run me so dry that I would quit. But I never did.
On my last day at the company, I was on a critical call with a customer, and my supervisor was also on the line. My supervisor made a request that made no sense, and was impossible. I told her it wasn't possible. She then scalded me on the call in front of customers. She said "I'm your supervisor, you're just a NOC technician, you do what I say and don't talk back". It was embarrassing to be reprimanded on a call with customers. I never quite recovered from that. I could fill myself steaming with anger. It was one of the first times in my adult life that I felt I really wanted to be violent towards someone. It was such a negative feeling I quit that day at the end of my shift with no job lined up.
I walked away from the job feeling very uncertain about my future, but VERY relieved. I paid the price, basically unable to find a job until a year and a half later. And even was forced to move back in with my mother. After I left, the company still gave my a severance. Probably because of the supervisor's unprofessional conduct in front of customers, and the company probably needed to save face. The 2008 crash kept me out of work until 2009. It did give me time to work on myself, and I swore to never let a job stress me out to that degree. That job was also my last NOC job and the last job where did shift work. My next few jobs was Application Support and I eventually moved into development full time, which is what I always wanted to do.
Anyway sorry if it's a bit long, but that's my burnout story. -
New day, new rant, same shit.
So basically, if you are following my rants you already know I'm working with a crappy framework forgotten by God and you should even be aware my manager is not an IT expert.
So anyway, we have this requirement to implement: a step-by-step process.
They asked us to make the UI design.
My big ass manager couldn't hold his expertise so basically he told us he would make the UI design.
He is a self-entitled UX designer, just saying.
I still don't know who he is, why he is there and why he is doing all this damage. (I only know he is a friend's ceo )
Today I got his UI mockup. It's a fucking nightmare. xD I mean, you would shoot yourself in the foot. If I was the customer I'd just leave the page. You may ask yourself: "How bad a UX process can be designed?" Well, a lot.
The interaction on the page is a clusterfuck.
I'd give you an example but it's so complex to describe I'm just leaving this rant as it this.
I'm implementing this... I'd like to say sorry to all our customers, it's not the devs fault.4 -
I really, really need some help here.
We have a service provider that is utter shit. Due to their shittyness we have a server to which our customers point their domains and then we forward the request to our shitty provider. This worked well until our provider blocked our server's IP.
They can't come up with a reasonable explanation as to why it's happening, and even though they've whitelisted our IP it keeps happening. I've tried changing the server's IP, but it takes 5 minutes and we're blocked again. Probably some traffic that they deem fishy.
Does anyone have any good or bad idea on how to work around this fuckery? The server at our provider is running PHP, so I'm thinking if I can set up some sketchy tunnel or something, but even then it might be caught on a lower level.
I'm really, really grateful for any ideas or advice. Even of the shitty kind.5 -
DEAR NON TECHNICAL 'IT' PERSON, JUST CONSUME THE FUCKING DATA!!!!
Continuation of this:
https://devrant.com/rants/3319553/...
So essentially my theory was correct that their concern about data not being up to date is almost certianly ... the spreadsheet is old, not the data.... but I'm up against this wall of a god damn "IT PERSON" who has no technical or logic skills, but for some reason this person doesn't think "man I'm confused, I should talk to my other IT people" rather they just eat my time with vague and weird requests that they express with NO PRECISION WHATSOEVER and arbitrary hold ups and etc.
Like it's pretty damn obvious your spreadsheet was likely created before you got the latest update, it's not a mystery how this might happen. But god damn I tell them to tell me or go find out when the spreadsheet was generated and nothing happens.
Meanwhile their other IT people 'cleaned the database' and now a bunch of records are missing and they want me to just rando update a list of records. Like wtf is 'clean the database' all about!?!?!?
I'm all "hey how about I send you all records between these dates and now we're sure you've got all the records you need up to date and I'll send you my usual updates a couple times a day using the usual parameters".
But this customer is all "oh man that's a lot of records", what even is that?
It's like maybe 10k fucking records at most. Are you loading this in MS Access or something (I really don't know MS Access limits, just picking an old weird system) and it's choking??!?! Just fucking take the data and stick it in the damn database, how much trouble can it be?!!?!?
Side theory: I kinda wonder if after they put it in the DB every time someone wants the data they have some API on their end that is just "HERE"S ALL THE FUCKING DATA" and their client application chokes and that's why there's a concern about database size with these guys.
I also wonder if their whole 'it's out of date' shit is actually them not updating records properly and they're sort of grooming the DB size to manage all these bad choices....
Having said all that, it makes a lot more sense to me how we get our customers. Like we do a lot of customer sends us their data and we feed it back to them after doing surprisingly basic stuff ever to it... like guies your own tools do th---- wait never mind....1 -
Github has a very cool business model. They launch most of their services for free in public repos and have a pay for using them in private repos. So when people use them and like them in open environment, github get free advertisements for potential customers that might use that in closed environment.
Google also has a similar model with its gsuite, but it has its advertisements business model over it that makes it look bad.
Personally, i like github's model but google gets a bad light for not being privacy focussed, while github is thriving.4 -
When the CTO/CEO of your "startup" is always AFK and it takes weeks to get anything approved by them (or even secure a meeting with them) and they have almost-exclusive access to production and the admin account for all third party services.
Want to create a new messaging channel? Too bad! What about a new repository for that cool idea you had, or that new microservice you're expected to build. Expect to be blocked for at least a week.
When they also hold themselves solely responsible for security and operations, they've built their own proprietary framework that handles all the authentication, database models and microservice communications.
Speaking of which, there's more than six microservices per developer!
Oh there's a bug or limitation in the framework? Too bad. It's a black box that nobody else in the company can touch. Good luck with the two week lead time on getting anything changed there. Oh and there's no dedicated issue tracker. Have you heard of email?
When the systems and processes in place were designed for "consistency" and "scalability" in mind you can be certain that everything is consistently broken at scale. Each microservice offers:
1. Anemic & non-idempotent CRUD APIs (Can't believe it's not a Database Table™) because the consumer should do all the work.
2. Race Conditions, because transactions are "not portable" (but not to worry, all the code is written as if it were running single threaded on a single machine).
3. Fault Intolerance, just a single failure in a chain of layered microservice calls will leave the requested operation in a partially applied and corrupted state. Ger ready for manual intervention.
4. Completely Redundant Documentation, our web documentation is automatically generated and is always of the form //[FieldName] of the [ObjectName].
5. Happy Path Support, only the intended use cases and fields work, we added a bunch of others because YouAreGoingToNeedIt™ but it won't work when you do need it. The only record of this happy path is the code itself.
Consider this, you're been building a new microservice, you've carefully followed all the unwritten highly specific technical implementation standards enforced by the CTO/CEO (that your aware of). You've decided to write some unit tests, well um.. didn't you know? There's nothing scalable and consistent about running the system locally! That's not built-in to the framework. So just use curl to test your service whilst it is deployed or connected to the development environment. Then you can open a PR and once it has been approved it will be included in the next full deployment (at least a week later).
Most new 'services' feel like the are about one to five days of writing straightforward code followed by weeks to months of integration hell, testing and blocked dependencies.
When confronted/advised about these issues the response from the CTO/CEO
varies:
(A) "yes but it's an edge case, the cloud is highly available and reliable, our software doesn't crash frequently".
(B) "yes, that's why I'm thinking about adding [idempotency] to the framework to address that when I'm not so busy" two weeks go by...
(C) "yes, but we are still doing better than all of our competitors".
(D) "oh, but you can just [highly specific sequence of undocumented steps, that probably won't work when you try it].
(E) "yes, let's setup a meeting to go through this in more detail" *doesn't show up to the meeting*.
(F) "oh, but our customers are really happy with our level of [Documentation]".
Sometimes it can feel like a bit of a cult, as all of the project managers (and some of the developers) see the CTO/CEO as a sort of 'programming god' because they are never blocked on anything they work on, they're able to bypass all the limitations and obstacles they've placed in front of the 'ordinary' developers.
There's been several instances where the CTO/CEO will suddenly make widespread changes to the codebase (to enforce some 'standard') without having to go through the same review process as everybody else, these changes will usually break something like the automatic build process or something in the dev environment and its up to the developers to pick up the pieces. I think developers find it intimidating to identify issues in the CTO/CEO's code because it's implicitly defined due to their status as the "gold standard".
It's certainly frustrating but I hope this story serves as a bit of a foil to those who wish they had a more technical CTO/CEO in their organisation. Does anybody else have a similar experience or is this situation an absolute one of a kind?2 -
Over the last few years I started to change my mind about Microsoft, thinking that now it's a different company, caring about its customers more than money, focusing on quality to wipe away their bad reputation.
But no, this week I was proven wrong. I had to use one of the Microsoft products (SharePoint) and all I have to say is: same old shit.
Slow, gives errors at random times, often does not save changes. The online editor has been completely broken for two days now. Never wasted so much time before on such a piece of crap.
Fuck you Microsoft, I guess it's not time for us to meet again.6 -
So I had this conversation yesterday while fixing yet another Windows laptop for someone else.
Other Guy = OG
Me = Me (Duh)
OG: So what are your plans after your apprenticeship?
Me: Uh, I'll probably start somewhere that's e-commerce related, kinda like my current company but somewhere else.
OG: Uh have you thought about being your own boss?
Me: Well yeah, but I wouldn't know how to attract customers and shit
-- This is the moment shit gets real
OG: OH BTW I heard that Germany is lacking AI developers, you should do that! It earns you shitloads of cash!
Me: Uhm.. well, that might be true b-
OG: There's no but dude, it's free money, you're smart.. I mean you can fix any computer, right? AI will be just as easy
Me: It's not like-
OG: Duh, don't make yourself look so bad I know you can do it!
Me: B..But I'm not interested in it at all
*silence for 5 seconds*
OG: Well.. I guess you do you then
After that we continued to have random chit-chat about his job and experience (He's a mechanic)
God I hate when people throw buzzwords around and try to convince other people to do what *they* want.
No, I don't want to develop a structure of 1000 ifs/elses, I'd rather keep doing what I'm doing, thanks!6 -
I started asking to get draft templates in German language. So at least we'll know what the site will look like what when text is very long and customers are called "Sebastian Wiedenmann" instead of "John Doe".
Remember English is a very concise language and you always get bad CSS surprises when applying translations.random english css template internationalization internationalisation international i18n localisation localization german l10n2 -
Lately, I've been working in a web security company (mainly as a Support guy).
Going through tickets, I've found one golden gem, which helped me realising how dum customers are.
Since he's our customer, we try to keep stuff up-and-running at all times. If something goes bad, we fix it, and we need their passwords for stuff.
After the customer (somehow) got hacked again, he changed the password in panic.
Note the initial password was really, really good.
He emailed us the new password for "just in case".
The password is "hard-to-guess".
What. The. Actuall. Fuck.
What's next?
Setting the password "12345", activating 2-step-authentication and sending his phone in, along with his finger so we can unlock it with touch id?2 -
My first gig was with an MSP doing tech support and eventually some proper infrastructure design and mangement.
Regularly myself and colleagues would find reasons why we should be doing things 'this way' and how we're doing wrong by our customers by not following best practices. (Things like firmware upgrades on routers, switches, servers)
We regularly got shutdown, just told 'no, it's not to be touched if it isn't breaking'. This obviously got us pretty worked up and kinda devided us.
The thing is, It wasn't until my next gig that I sorta realised they were kinda right to shut us down. There was clearly a risk to reward equation we weren't thinking about as employees with no financial stake in the company.
In an enterprise setting, sure doing those kinds of upgrades is necessary, and normally you have a team full of experts and tools to help you do those tasks whilst also mitigating as much risk as possible.
So at the time it felt like a bad experience, but looking back now I realise that from a business perspective it wasn't practical for us to constantly risk breaking things just because 'i read somewhere that we should do this'.
I think to be successful as a developer, IT tech, systems engineer, it's really important to get to know the other departments of the business and how the work you do affects them.1 -
I've had my share of both good and bad coworkers.
My best memories are definitely from the late 90's, early 2k's. The team I was a part of back then really had the best attitude. I particularly remember one of them, who ended up being a PM. He was always joking around, nothing was ever too serious to make fun of. He was an old school punk, and it did show. Although he was always professional in meetings with customers and when it mattered. If I'm not totally mistaken, he started a punk band in his fifties, where noone knew how to play or sing. Great guy!
In my current job, all the good and nice people are either quitting or bullied out of the company. I miss them. Sigh. -
I understand the reasoning behind switching to a new, maybe better, technology, but for fuck sake, it’s against typical Microsoft strategy to “kill and shoot to the dead corpse” something instead of maintaining backward compatibility. Why they’ve changed?
I still can develop VB6 software for Windows 11 that just works. But you removing newer tools for no reason.
In short: Xamarin is dead, and that’s alright, but they are even deciding to “remove” development tools from future updates of VS 2022. Why?? Keep it optional, allow me to write legacy code (just 4 years old actually) a bit longer. 🙃
And also, .NET MAUI doesn’t seem “great”, at least at the first sight.
Why you’re forcing me to switch to it if there are 0 benefit for my product?
It’s so bad the only way to bring developers is this one?!
What is incredible to me is that the “industry field”, which is HUGE is so often ignored because of the “customers field”. Keep them separated. If you don’t want to support old tools, just don’t, but leave them there.
They killed Windows Mobile 6.5 which was old but still alive and fine in the industries, you had the biggest market share in PDAs and decided to give it to fucking Google.
The manufacturers kept selling WM devices even in 2020… and they stopped just because you stopped selling licenses.
You acquired Xamarin, gave everyone for free the tools to keep writing .NET for Android and move the industry apps, and now you are saying “actually fuck you, do it again, even though nothing really changes, but convert your entire project to this bs we’ve created”. Why???
Microsoft response: it’s just a few clicks and everything works fine.
My response: No, it’s not… the entire UI is rendered in a different way, I have to rewrite the whole UI of my app and a lot of modules stopped working because of nuget packages I can’t install anymore…
I have to spend additional time to make it work THE SAME as before, not better. So what’s the fucking point?17 -
I’ve become so indecisive in terms of knowing what I want from my career.
All I know is what I don’t want (to end up a in management)
I’m definitely getting a new job and right now it looks like I’ve got 3 offers on the table
Option 1, a previous company I worked for. Still the same problems with the company there as before but the work was interesting and unusual. and my line manager was a good guy.
They have practically no legacy code.
Not much in the way of company benefits but they’re local and it would be nice to see friends again.
So feels like the pull to this is strong.
Option 2, a fully remote company that I’ve been referred to by an ex-workmate.
They’ve not even tech tested me because they’ve read my blogs and GitHub repos instead and said they’re impress. So just had a conversation with them. I feel honoured that they took the time to look at what I’ve done in my own time and use that in their decision.
Benefits are slightly better than option 1 (more hols)
But they’re using .net 6 and get a lot of heavy use on their system and have some big customers. I think the work is integrations to start with and moving services into docker and azure.
Option 3, even though I’ve got an offer from this one but they can’t actually explain the work until We can arrange a call next week (they recruit and then work out what team your in, but Christmas got in the way of me having a call with them straight away)
It’s working on government systems and .net is their least used stack so probably end up switching to Java. Maybe other tech stacks too.
This place has much better benefits than option 1 and 2 (more hols and more pension), but 2 days a week in office.
All of the above pay the same salary.
Having choice feels almost as bad as having no choice.
It’s doing my head in thinking about it , (even tho I might as well not think about it at all until the call with option 3 happens).
On the one hand with option 3, using a tech stack that’s new to me might be refreshing, as I’ve done .net for 10 years.
On the other hand I really like c# and I’m very good at it. So it feels a bit like I should be capitalising on that and using my experience to shape how the dev is done. Not sure I and I can do that with option 3, at least for a while.
C# feels like it’s moving forward nicely and I’m not sure I can say the same for Java or other languages.
I love programming and learning new stuff but so unable to let things go. It’s like I have a fear that c# will move on without me and I’ll end up turning into one of those devs whose skills are a decade out of date.
Maybe the early years of my career formed me in this way.
Early on I worked at a company where there was a high number of Cobol devs who thought they had a job for life.
But then redundancies came and many left. Of those who stayed they had to cross train to Java and they just couldn’t do it.
I don’t think the tech was hard for them, I think they were just so used to not learning that they could no longer adapt.
Think most of them ended up retiring after trying to learn Java for a few years.8 -
Dev goals for 2022? Best and worst DX in the past?
Wish to prioritize customers with useful business goals who are open to sustainable web dev, usability and accessibility.
Want to use even more CSS and find a way to use new features like parent selectors without sacrificing compatibility.
Continue learning and using Symfony, but also continue with my full-stack side project using JS or even better TypeScript for the backend also for the backend.
Best developer experience: getting new customers for my own business after leaving a company last winter.
Worst developer experiences:
Corporate customers with large budgets and design agencies seem to fancy all the antipatterns I thought bad and obsolete, like carousel content, animations everywhere, and autoplay videos on the home page. Poorly written, poorly thought, and sometimes contradictory, requirements. Customers and agencies changing their mind halfway through a project.
"Agile" daily meetings, not giving devops necessary repository permissions, and making Webpack mandatory for no real reason.2 -
>start new job, not very professionally experienced dev
>spend couple of months working on a feature that is supposed to be an MVP kind of thing, be rushed to finish and told to cut corners because it's "just an MVP", still lose sleep and have relationship suffer (and ultimately ruined) as I try to not lose deadlines created by the boss with questions like "you can have this done by <very soon>, right?"
>frontend created by fellow developer is a garbled mess of repeated code and questionably implemented subpages, frontend dev apparently copies CSS from Figma and pastes it into new non-reusable React components as envisioned by designer, I am tasked with making sense of the mess and adding in API consumption, when questioning boss what to do with the mess I am often told to discard stuff that the frontend dev has made and just reuse his styling; all of this on top of implementing the backend feature that a previous developer wasn't able to do
>specs change along the way, I had been using a library as a helper in some part of the original feature, now the boss sees that and (without further testing the library) promises CEO that we'll add that as a separate subfeature, but the performance of the library is garbage for larger inputs and causes problems, is basically shit that might not have been shit if we had implemented it ourselves, however at this point CEO has promised new feature to some customers, all the actual sense of responsibility falls upon my hands
>marketing folk see halfway done application and ask for more changes
>everything is rushed to launch, plenty of things aren't implemented or are done halfway
>while I'm waiting for boss to deploy, I'm called up to company office by CEO, and get new task that is pretty cool and will actually involve assessing various algorithms and experiment with them, rather than just stitching API calls and endpoints together, it involves delving into a whole new field of CS that I never had the opportunity to delve into before
>start working on cool task, doing research, making good progress
>boss finally deploys feature I had been originally implementing
>cut corners of original boring insane feature start showing up, now I have to start fixing them instead of working on cool task, however the cool task also has a deadline which is likely expected to be met
I'm not sure if I'm having it bad or not, is this what a whole career in software development will look like?6 -
// long rant sorry
A few jobs ago I had a meeting that was scheduled for 15 mins. It was not going to be a bad meeting. I was looking at the people that were invited a few dev's, few pm's, and this one guy (Fuck!!). This one guy we will call him R.
So R is a pm but not just any pm he is the pm that will keep asking why like a 5 year old trying to understand how a car works. To top it off he loved to debate in the work place anything and everything. How something worked or why something was the way it is.
So this one meeting was about a project that I had started on my own and turned in to this huge project. I was super excited it was one of those project that you are excited to work on and love to add new things to it. The meeting was to talk about how it was going to be used and what customers sites this was going to be added to in the coming weeks. 15 mins not bad.
Well the meeting comes we finished in about 10 mins I was trying to get out of the room before R started. Well I waited a little a little to long and sure enough he asked the question. "What about this drop down?". Instantly I thought "FUCK!!! Here we go." Now I don't remember what his exact question was about said drop down but it ended extending the meeting by another 30 mins with me almost cussing him out and walking away.
There was a heated debate about this thing and R continuing to ask questions and want to debate this. I was only saved by the lead dev and lead pm say that they think that this is something that could be talked about at a later date. Lucky for me I was leaving the company in the following weeks. -
Dude in my Calc 2 class just bitched about iPhones having "shitty software" referencing that bug from around ~6 years ago, when a specific iMessage text would reboot your phone. IMO, 99% of what Apple does well is software. UI is subjective, but final cut pro is unbelievable in terms of functionality for its price, their software is so well optimized that iPhones have been able to use comparably tiny batteries and still compete. They are consistent throughout their company with software design, while companies like Google are so stratified it took years before their material design had been implemented in all their services, there are still a few that aren't (not to mention the meme of Google killing off all their projects). I hate tablets, but the iPad pro has the best software/hardware implementation of any I've ever seen. Apple's interconnectivity between devices is unbelievable, whether it's Continuity features or the setup process just recognizing group devices around and pulling data to create consistent account info and saving you taps. Siri is shit, but apart from that their software isn't bad enough that you should complain about that instead of...
Their Macs are fucking pressure-cookers, and their fuckin marketing department is like a different company all-together, and their anti-fix-it-yourself policies are so user hostile that they're toe-to-toe with being as abusive to customers as Oracle.
TL;DR the biggest scam Apple has pulled off is not that the sheep still think Android and PC users are living in 2010, but they've convinced the sheep that they know what shitty software is. At that point they're too many levels deep and there is no red-pill strong enough for them.2 -
Customer pays an extra charge ($) for using a thing over time. Unlike some customers this charge isn't broken out separately anywhere is and actually it is hidden in an overall bill / number they receive that is just a non itmized sum of a bunch of stuff...
They want an accurate number.
This request came up in a meeting and it was so bonkers that it had to be repeated like 8x ;)
The repetition isn't so bad really as at least it indicates everyone was all "uh wait wut!!?!?"