"Turn it off and on again."

Great for Wi-Fi routers and office appliances.

Life support, not so much.

I am an indie game developer and I lead a team of 5 trusted individuals. After our latest release, we bought a larger office and decided to expand our team so that we could implement more features in our games and release it in a desirable time period. So I asked everyone to look for individuals that they would like to hire for their respective departments. When the whole list was prepared, I sent out a bunch of job offers for a "training trial period". The idea was that everyone would teach the newbies in their department about how we do stuff and then after a month select those who seem to be the best. Our original team was
-Two coders
-One sound guy(because musician is too mainstream)
-Two artists
I did coding, concept art(and character drawings) and story design, So, I decided to be a "coding mentor"(?).
We planned to recruit
-Two coders
-One sound guy
-One artist (two if we encountered a great artstyle)
When the day finally arrived I decided to hide the fact that I am the founder and decided that there would be a phantom boss so that they wouldn't get stressed or try flattery.
So out of 7, 5 people people came for the "coding trial session". There were 3 guys and 2 girls. My teammate and I started by giving them a brief introduction to the working of our engine and then gave them a few exercises to help them understand it better. Fast forward a few days, and we were teaching them about how we implement multiple languages in our games using Excel. The original text in English is written in the first column and we then send it to translators so that they can easily compare and translate the content side by side such that a column is reserved for each language. We then break it down and convert the whole thing into an engine friendly CSV kind of format. When we concluded, we asked them if they had any questions. So there was this smartass, who could not get over the fact that we were using Excel. The conversation went like this:(almost word to word)

Smartass: "Why would you even use that primitive software? How stupid is that? Why don't you get some skills before teaching us about your shit logic?"
Me:*triggered* "Oh yeah? Well that's how we do stuff here. If you don't like it, you can simply leave."
Smartass: "You don't know who I am, do you? I am friends with the boss of this company. If I wanted I could have all of you fired at whim."
Me:"Oh, is that right?"
Smartass:"Damn right it is. Now that you know who I am, you better treat me with some respect."
Me: "What if I told you that I am not just a coder?"
Smartass:"Considering your lack of skills, I assume that you are also a janitor? What was he thinking? Hiring people like you, he must have been desperate."
Me:"What if I told you that I am the boss?"
Smartass:"Hah! You wish you were."*looks towards my teammate while pointing a thumb at me* "Calling himself the boss, who does he think he is?"
Teammate:*looks away*.
Smartass:*glances back and forth between me and my teammate while looking confused* *realizes* *starts sweating profusely* *looks at me with horror*
Me:"Ha ha ha hah, get out"
Smartass:*stands dumbfounded*
Me:"I said, get out"
Smartass:*gathers his stuff and leaves the room*
Me: "Alright, any questions?"*Smiling angrily*
Newcomers: *shake heads furiously*
Me:"Good"

For the rest of the day nobody tried to bother me. I decided to stop posing as an employee and teaching the newcomers so that I could secretly observe all sessions that took place from now on for events like these. That guy never came back. The good news however, is that the art and music training was going pretty well.

What really intrigues me though is that why do I keep getting caught with these annoying people? It's like I am working in customer support or something.

The bloke that I share my office with is asleep on the job. Ffs, can I get any support around here?

This working remotely from home thing, just isn’t panning out

This rant is a confession I had to make, for all of you out there having a bad time (or year), this story is for you.

Last year, I joined devRant and after a month, I was hired at a local company as an IT god (just joking but not far from what they expected from me), developer, web admin, printer configurator (of course) and all that in my country it's just called "the tech guy", as some of you may know.

I wasn't in immediate need for a full-time job, I had already started to work as a freelancer then and I was doing pretty good. But, you know how it goes, you can always aim for more and that's what I did.

The workspace was the usual, two rooms, one for us employees and one for the bosses (there were two bosses).

Let me tell you right now. I don't hate people, even if I get mad or irritated, I never feel hatred inside me or the need to think bad of someone. But, one of the two bosses made me discover that feeling of hate.

He had a snake-shaped face (I don't think that was random), and he always laughed at his jokes. He was always shouting at me because he was a nervous person, more than normal. He had a tone in his voice like he knew everything. Early on, after being yelled for no reason a dozen of times, I decided that this was not a place for me.

After just two months of doing everything, from tech support to Photoshop and to building websites with WordPress, I gave my one month's notice, or so I thought. I was confronted by the bosses, one of which was a cousin of mine and he was really ok with me leaving and said that I just had to find a person to replace me which was an easy task. Now, the other boss, the evil one, looked me on the eye and said "you're not going anywhere".

I was frozen like, "I can't stay here". He smiled like a snake he was and said "come on, you got this we are counting on you and we are really satisfied with how you are performing till now". I couldn't shake him, I was already sweating. He was rolling his eyes constantly like saying "ok, you are wasting my time now" and left to go to some basketball practice or something.

So, I was stuck there, I could have caused a scene but as I told you, one of the bosses was a cousin of mine, I couldn't do anything crazy. So, I went along with it. Until the next downfall.

I decided to focus on the job and not mind for the bad boss situation but things went really wrong. After a month, I realised that the previous "tech guy" had left me with around 20 ancient Joomla - version 1.0 websites, bursting with security holes and infested with malware like a swamp. I had never seen anything like it. Everyday the websites would become defaced or the server (VPN) would start sending tons of spam cause of the malware, and going offline at the end. I was feeling hopeless.

And then the personal destruction began. I couldn't sleep, I couldn't eat. I was having panick attacks at the office's bathroom. My girlfriend almost broke up with me because I was acting like an asshole due to my anxiety issues (but in the end she was the one to "bring me back"(man, she is a keeper)) and I hadn't put a smile on my face for months. I was on the brink of depression, if not already there. Everyday I would anxiously check if the server is running because I would be the one to blame, even though I was trying to talk to the boss (the bad one was in charge of the IT department) and tell him about the problem.

And then I snapped. I finally realised that I had hit rock bottom. I said "I can't let this happen to me" and I took a deep breath. I still remember that morning, it was a life-changing moment for me. I decided to bite the bullet and stay for one more month, dealing with the stupid old server and the low intelligence business environment. So, I woke up, kissed my girlfriend (now wife), took the bus and went straight to work, and I went into the boss's office. I lied that I had found another job on another city and I had one month in order to be there on time. He was like, "so you are leaving? Is it that good a job the one you found? And when are you going? And are you sure?", and with no hesitation I just said "yup". He didn't expect it and just said "ok then", just find your replacement and you're good to go. I found the guy that would replace me, informing him of every little detail of what's going on (and I recently found out, that he is currently working for some big company nowadays, I'm really glad for him!).

I was surprised that it went so smoothly, one month later I felt the taste of freedom again, away from all the bullshit. Totally one of the best feelings out there.

I don't want to be cliche, but do believe in yourself people! Things are not what the seem.

With all that said, I want to give my special thanks to devRant for making this platform. I was inactive for some time but I was reading rants and jokes. It helped me to get through all that. I'm back now! Bless you devRant!

I'm glad that I shared this story with all of you, have an awesome day!

Weirdest technical interview:

I was applying all over during my last semester in college (before graduating). This place was hiring a PHP developer for their “web store”. My interviewer invited me into her office, pulled out a laptop, and asked if I could walk her through some of the existing code. After I successfully did, she responded with “oh wow, we had no idea it was doing all of that!”.

The main room consisted of 6 folding tables lined with people on desk phones (probably support/sales). When I asked her where I would be working (mostly concerned about not being able to focus over the constant phone calls), she said that I would just share her desk in her office.

Then she asked if I could start the next day, without giving my internship any kind of warning that I’d be quitting so abruptly. She also asked me to start missing class, so I could spend more time at work. Saying things like “if you already have the job, why focus on school?”. When I asked who wrote that code, she told me that it was an out of state contractor that they’re trying to get rid of, because his rates were too high.

I told her that I would need a few days to think about it, which gave me time to call the other places that I had interviewed, but were still waiting to hear back. Luckily, when one of the places heard that I had been offered a job, they decided to rush their hiring process and offered me a job over the phone!

It’s been 6 years, and I am so thankful that I didn’t have to take that sketchy job.

So I own a webshop together with a guy I met at one of my previous contract jobs. He said he had a great idea to sell product X because he can get them very cheap from another European country. Actually it is a great idea so we decided to work together on this: I do everything tech related, he does the non tech stuff.

Now we are more than 1 year in business. I setup a VPS, completely configured it, installed and setup the complete webshop, built 2 custom PrestaShop modules, built many customizations, built a completely new order proces (both front and back end), advertised quite some products, did some link building, ensured everything is in place to do proper SEO, wrote some content pages, did administration and tax declarations, rewrote a part of a PrestaShop component because it was so damn inefficient and horribly slow, and then some more. Much more.

He did customer relation management, supplier management and some ad words campaigns. Promised me many times to write the content for our product pages. This guy has an education in marketing but literally said: I'm not gonna invest in creating some marketing plan. I have no ambition in online marketing.

What?! You have the marketing knowledge and skills but refuse to use it to market our webshop and business? What the fuck is wrong with you?!

Today he says to me: 'Hey man, this is becoming an expensive hobby as we don't sell much and have lots of costs. I don't understand why I should be the one to write these content pages. Everything you did in the past 8 months can be done in less than 20 hours! You are a joke and just made it a big deal by spreading your work over so many months. I know for sure because I currently work at a company where I'm surrounded by front end devs! Are you fucking crazy?! You're a liar.'

He talks like this to me every 2 months or so while he can't even deliver the content for 1 single product in 6 fuckin' months! We even had to refund a few of our customers because Mr. client relations manager didn't respond to their e-mails within 1 fucking week!! So I asked him how could that have happened as you do the client relations and support. Well, he replied to me: 'Why didn't YOU respond to our clients? You don't log on in our back office at least once a day?!'.

Of course I do asshole. But YOU don't. He replied that I was lying just like I was lying about what I did for our business.

So, asshole, let's have a look at PrestaShops logs to see who's logging in daily. Well, you can probably guess who's IP was there in most of the entries. It wasn't his.

So, what the fuck have you been doing then?! You can't even manage to respond quickly to a client?!! We have maybe 50 clients and if we get 1 question a month by email it is already a lot. But you keep bitching, complaining and insulting me instead?!!!

Last time he literally admitted on a WhatsApp conversation that he had and still has the hope that he could just sit back and relax and watch me do ALL the work.

Well, guess what you fucking moron. That's not what we agreed upon. You fuckin' retard think you're so smart but you say EVERYTHING on WhatsApp! Including your promises to me. Thank you you fuckin' piece of dog shit because now I have hard evidence and will hand it over to my lawyer to make you pay every god damn cent for all the hours I've spent working on our business. Oh, and I'll take over the webshop and make it a success on my own because I know damn well how to get relevant traffic and thus customers.

You just go get yourself fucked in the ass without lubricant you fuckin' asshole. I have told you you shouldn't fuck with me because I take business very seriously. I even warned you when you were crossing a line again. Well, if you don't listen... You will pay for the consequences. I will be so damn happy to tell you 'I told you so' with a very very big smile on my face. That momemt WILL come, 'partner'.

Fuck you. You will be fucked. Count on that. Fucking asshole.

We moved to a new office floor and got a brand new set up. My new extension monitor died just after 4 hours of use, it was showing a black screen a with couple of colourful lines running down the screen.

Got the IT guy to come and replace it. He says he must test it with a display cable even though the screen was dead without any input source. (Ok fine cbf arguing with you, just do it.)

*Magicarp used splash, nothing happened*

Realising I was right, he gave the ok for another guy to replace my monitor.

Second guy comes to my desk and realised he forgot the electric screwdriver. (Sigh, how long must I wait...) After he finally finished installing​ the new monitor he plugged the display cable into a random display port without looking.

*Magicarp used splash, nothing happened*

Since the monitor wasn't displaying anything, he jumped into asking me to restart my computer. I gave him "the wtf are you stupid face" and just said "NO". I looked over to where he plugged the cable and asked why he plugged into the "dp out" port.

I plugged the cable to the correct port and monitor was working.

Felt like I can do their job better without any experience in IT support.

PS. Don't play the "please restart your computer" card on me. I also work in technology.

!!good news
!!great news
!!linux dev lappy recommendations?

So, @Root might finally have a job! Woo!
(Pending a background check, drug test, cavity search, ...)

I'm excited, and kind of giddy. It's an open-office setup, but the devs are chill, the boss is chill (reminds me a bit of myself thus far, just... nice), pay is decent too. Drive is hell, but everything else feels kinda cushy. The parent company is super-stuffy corporate and has an HR and red tape fetish, but supposedly I won't have to interact with them at all. I start as soon as all of the background check nonsense comes through. (Don't get me started on that, please.)

One of the questions that came up, however, is what type of system I wanted to use. I requested a Linux lappy, and that's sadly a bit beyond the parent company's nontechnical IT department. They asked me for links to a few specific machines on amazon for options. (MacBook Pro or equivalent)

That's where this question comes in: Which lappys make great dev machines and also have decent linux (Debian/Mint/Ubuntu) support? The role is backend Rails development + some devops, so I don't need super-fancy graphics, though I will be attaching a 4k (hopefully IPS) display because space and pretty colors.

Recommendations welcome, as I should get back to them today!

Wrote my friend Sam a letter when I was still working in support. I think it still holds up today.

---

Dear Sam,

I understand that you will join us in our overseas office. Congratulations on landing that job. It’s good steady work. I’ve been doing it for the last ten years.

Your still young so maybe I can give you some little wisdom that will help you in your working years to come.

Let me begin by shedding some light on phone calls.

I try. I really do try Sam. But it is getting so hard for me to hold back the rage that builds up during certain phone calls. Especially the ‘Sorry, I just don’t know anything about computers! -giggle-’ ones.

Those are the times that I have no access to what they see. I’ve no team-viewer, can not take over that screen in any other way. And why-oh-why can I not take over that terminal session dear Sam? It’s because the caller can not double-click an icon or find a terminal session number.

And what is the reason for this? Because they ‘just don’t know anything about computers! -giggle-’. This is a sort of get-out-of-jail-free card. Beware of these callers Sam.

There is nothing so nerve-wrecking then finding yourself at the mercy of people describing Internet Explorer (do not even get me started) as ‘the big ‘E’, if they use Chrome for their webmail then they most likely will say ‘Mail’ if they mean Chrome. There is no logic Sam. That is just the way these people work.

They will suck all enjoyment out of your work. They will make you want to hunt them down in dark office hallways and show them your tears Sam. Because cry you will.

Sure, I understand that not everyone can be tech savvy. Why, if everyone would be, where would that leave us? No. I love the technologically challenged. They put the fiber in my internet. They make me LOL for real. After the initial anger subsides anyway.

But just below that well-willing folk, on the other side of that border… there they dwell: Management.

Nice cars, suits and iphones Sam. First thing a new manager will require is a brand spanking new business-card. It will hold his/her new title. Then an iphone or overpriced android model will follow suit.

Then they will barge into your office, holding it like it’s the next best thing since sliced bread.

Any manager will automatically assume that you will drop anything you are doing at the present moment to acknowledge the presence of greatness. Failing to do so will result in awkward yet fulfilling situations. I recommend that you do not take your hands of the keyboard and give only the slightest of nods after 5 minutes of complete silence and glaring.

Well… you feel the glare. You do not glare yourself. You do not break eye-contact with the monitor. It does not even matter if you are typing for real or not. I once clicked away happily for 5 minutes. I just typed ‘he is still there’ over and over again. Do not break down Sam. This moment will decide your relationship with this individual.

After the nod there will be a flood of words aimed in your general direction. You can disregard anything that is said. It boils down to ‘can not operate device’.

You then take the device from this person and put it next to you on your desk. You’ll ask the name of this simpleton, write it down on a sticky-note, slap that on the phone. Then you’ll write a random date in the not so near future on another sticky and hand that to the bewildered person in front of you.

It will usually utter some incoherent words about ‘needing, time or but’ (I find that ‘but’is a word they like. They tend to use it three or four times consecutive before you usher them through the door).

Now you’ve won Sam. Well… not really. But it will feel good, I can guarantee that.

This must do for now. A new suit is glaring at me for the last five minutes.

Felt good to do something productive with this time.

Take care,

Baltasar

P.s. I just noticed that there is some foam around his mouth. So if you encounter this, don’t worry: it seems to be perfectly normal.

Looks like Linux now has pretty good Office 365 support (at least unofficially)

OH MY GOD

WHO NAMES A CONFERENCE ROOM AFTER AN -ADDRESS-??

At my new job, we had all day training on Friday. It was emphasized many times that we should not be late. I look at the meeting invite many times, and it says [123 Fake], with Fake being a Very Well Known Street, and I see on Google Maps that there's an office building there. Great, we must have an off-site training facility to help our clients become certified in our product. It doesn't say which floor, but I assume the small space we have in that large office building will become evident once I check in with lobby security.

Friday morning comes, I get to the office building 20 minutes early, and try to check in. They've never heard of my company. Maybe there's a computer lab we rent out? No, they don't know anything about that. I don't have work email or slack set up on my phone yet, so who do I call? I try reception, no one answers. Eventually I call our customer support line.

I shouldn't be at 123 Fake St. I should be at the office. Because that's the name of the conference room!

YOU HAD ONE JOB, ROOM NAMER!

Last night my boyfriend and I tried to think of worse names for conference rooms. The only ones I could think of were "meeting canceled" (but with that, at least I would be in the correct fucking building!) or just naming every conference room "conference room". Here's the thing: there's not just one 123 Fake St room! There's two of them right next to each other! So you can easily show up and think, I remember I was supposed to be in this room, but which one?

And I'm not even the first person to make this mistake. CLIENTS have gone to the wrong building before because they get included on meeting invitations that include conference room names! WTF!

It's pretty common to have Chicago conference rooms named after neighborhoods, or iconic buildings, etc. But nobody is going to think, "meeting in Bucktown? I'll just wander around the neighborhood until I find people with laptops". It's obviously a conference room. BUT A FUCKING ADDRESS OF A NEARBY OFFICE BUILDING? It's not even an iconic of a building!

Names matter. I care a lot about names in code. I never realized it could apply to the physical world as well. So now I am on a mission to change the names of these Goddamm conference rooms so I'm the last person to be directed to the wrong fucking building.

OH, and I'm out $9 for a taxi ride and a pair of gloves that got lost in the taxi so that's GREAT.

More sysadmin focused but y’all get this stuff and I need a rant.

TLDR: Got the wrong internship.

Start working as a sysadmin/dev intern/man-of-many-hats at a small finance company (I’m still in school). Day 1: “Oh new IT guy? Just grab a PC from an empty cubicle and here’s a flash drive with Fedora, go ahead and manually install your operating system. Oh shit also your desktop has 2g of ram, a core2 duo, and we scavenged your hard drive for another dev so just go find one in the server room. And also your monitor is broken so just take one from another cubicle.”

Am shown our server room and see that someone is storing random personal shit in there (golf clubs propped against the server racks with heads mixed into the cabling, etc.). Ask why the golf clubs etc. are mixed in with the cabling and server racks and am given the silent treatment. Learn later that my boss is the owners son, and he is storing his personal stuff in our server room.

Do desktop support for end users. Another manager asks for her employees to receive copies of office 2010 (they’re running 2003 an 2007). Ask boss about licensing plans in place and upgrade schedules, he says he’ll get back to me. I explain to other manager we are working on a licensing scheme and I will keep her informed.

Next day other manager tells me (*the intern*) that she spoke with a rich business friend whose company uses fake/cracked license keys and we should do the same to keep costs down. I nod and smile. IT manager tells me we have no upgrade schedule or licensing agreement. I suggest purchasing an Office 365 subscription. Boss says $150 a year per employee is too expensive (Company pulls good money, has ~25 employees, owner is just cheap) I suggest freeware alternatives. Other manager refuses to use anything other than office 2010 as that is what she is familiar with. Boss refuses to spend any money on license keys. Learn other manager is owners wife and mother of my boss. Stalemate. No upgrades happen.

Company is running an active directory Windows Server 2003 instance that needs upgrading. I suggest 2012R2. Boss says “sure”. I ask how he will purchase the license key and he tells me he won’t.

I suggest running an Ubuntu server with LDAP functionality instead with the understanding that this will add IT employee hours for maintenance. Bosses eyes glaze over at the mention of Linux. The upgrade is put off.

Start cleaning out server room of the personal junk, labeling server racks and cables, and creating a network map. Boss asks what I’m doing. I show him the organized side of the server room and he says “okay but don’t do any more”.

... *sigh* ...

Never gonna happen:

* Port our API to graphql. Or even make it just vaguely rest-compliant. Or even just vaguely consistent.
* Migrate from mysql to postgres. Or any sane database.
* Switch codebase from PHP to... well, anything else.
* Teach coworkers to not commit passwords, API keys, etc.
* Teach coworkers to write serious commit messages instead of emoji spam
* Get a silent work environment.
* Get my office to serve better snacks than fermented quinoa spinach bars and raw goat milk kale smoothies
* Find an open source IDE with good framework magic support. Jetbrains, I'll give you my left testicle if you join the light side of the force.
* Buy 2x3 equally sized displays. I'm using 6, but they're various sizes/resolutions.
* Master Rust.
* Finish building my house. I completely replaced the roof, but still have to dig out a cellar (to hide my dead coworkers).
* Repair/replace the foundation of my house (I think Rust is easier)
* Get slim and muscular.

Realistically:

* Get a comfortable salary increase, focus more on platform infrastructure, data design, coaching
* Get fat(ter). Eating, sitting, gaming, coding and sleeping are my hobbies after all.
* Save up for the inevitable mental breakdown-induced retirement.

Had an interesting time these past few days. Had a customer who, when I left for vacay, was complaining that he couldn't get access to our private package registry. Get back, this issue is still active.

We'd granted access to his github enterprise, and for some reason he wasn't getting the activation email. We spent about 22 hours of customer support time on his failing to help himself before he finally escalated to the standard 40 person IT enterprise tantrum/come to jesus meeting.

Long story short, he had somehow ignored repeated attempts (35 email replies to the ticket chain, 4 phone calls) to get him to check his spam folder. In which, as it was revealed to all the hollywood squares in attendance, there were no less than 35 activation emails from github granting him access. Of course, none of this was his fault. And while screensharing his big brain to god and everyone he decides the problem is now actually Microsoft because their office 365 spam email filtered his emails incorrectly. We of course agreed with his big brain, smoothed over his bruised ego and went about our day.

I mean, fair enough, it's kind of dumb that Microsoft ever spam lists github, but still. I was just a fly on the wall, and he burned all his paid support tickets on the issue, so hopefully we won't be dealing with him again this year.

Also, this is an edge case with our new product line, most of our customers are painless.

One colleague was that good, that he did the job of 3 people without bteaking a sweat...
He put up with shit from the client, where others would have gone on a killing spree.

One day he was blackmailed by a colleague and a project manager.
And then he had enough... This 100kg guy went kratos -spartan rage mode- yelled at all the guys who deserved it... Came to the office, where i was placed. We shook hands, he wished the other competent guys and me the best of luck and fare thee well...

Then there was an argument, which resulted in including lawyers between him and the company... He had to support us for 2 months in order to fulfill his contact... Which he did with as much detest as possible...
He didn't come into office once... Home-Office all the time...
We are still talking over social networks... Learned/learning a lot from him...

Aspecially not to take all the shit...

A room full of mostly old male stressed out engineers sat in chairs, and the presenter said:

"So who watched Judging Amy last night?"

The presenter went on to express her surprise that nobody in the room had seen last night's episode of Judging Amy.... and wasn't going to drop the topic.

The meeting, if it ever had any, now had no chance of going anywhere good.

By the end of the meeting someone would walk out and "retire" shortly there after, and it certainly wasn't going to be the presenter....

Backstory:

The company built on the IBM model of sell pricey custom hardware (granted it worked really well) and sell expensive support contracts wasn't doing as well as it had hoped. Granted it was still doing better than most of its neighboring companies, but it was clear that with the .com bust the days of catered lunches every day were over.

The company had grown fat and everyone knew that while the company had a good enough product(s) to survive, there weren't enough lifeboats for everyone to survive.

In the midst of this an HR department that took up nearly 20% of the office space at HQ felt it needed to justify its existence / expenses.

They decided to do this in the same way they always had, by taking funding from other departments, this time not by simply demanding more direct budgets for themselves.... they decided to impose mandatory 'training' on other departments ... that they would then bill for this training.

When HR got wind that there were some stressed out engineers the solution was, as it always is for HR.... to do more HR stuff:

They decided to take these time starved engineers away from their jobs, and put them in a room with HR for 4 days. Meanwhile the engineer's tasks, deadlines and etc remained the same.

Support got roped into it too, and that's how I ended up there.

It would be difficult to describe the chasm between HR and everyone else at that company. This was an HR department that when they didn't have enough cubes (because of constant remodeling in the HR area under the guise of privacy) sat their extra HR employees next to engineering and were 'upset' that the engineers 'weren't very friendly and all they did was work'.

At one point a meeting to discuss this point of contention was called off for some made up reason or another by someone with a clue.

So there we all sat, our deadlines kept ticking away and this HR team (3 people) stood at the front of the room and were perplexed that none of these mostly older males in this room had seen last night's episode of Judging Amy.

From there the presentation was chaos, because almost the entire thing was based on your knowledge of what happened to poor stressed out Amy ... or something like that.

We were peppered with HR tales of being stressed out and taking a long lunch and feeling better, and this magical thing where the poor HR person went and had a good cry with her boss and her boss magically took more off her plate (a brutal story where the poor HR person was almost moved to tears again).

The lack of apparent sympathy (really nobody said much at all) and lack of seeming understanding from the crowd of engineers that all they should do is take a long lunch, or tell their boss to solve their problems ... seemed to bother the HR folks. They were on edge.

So then they finally asked "What are your stressers?" And they picked the worst possible person they could to ask, Ted.

Ted was old, he prickly, he was the only one who understood the worst ass hell of assembly that had been left behind.

Ted made a mistake, he was honest with folks who couldn't possibly understand what he was saying. "This mandatory class is stressing me out. I have work to do and less time because of this class."

The exchange that followed was kinda horrible and I recall sitting behind Ted trying to be as small as possible as to not be called on. Exactly what everyone said almost doesn't matter.

A pedantic debate between Ted and the HR staff about "mandatory" and "required" followed. I will just sum it up that they were both in the wrong for how they behaved for a good 20 minutes...

Ted walked out, and would later 'retire' that week.

Ted had a history and was no saint. I suspect an email campaign by various folks who recounted the events that day spared ted the 'fired' status and he walked with what eventually would become the severance package status quo.

HR never again held another 'training', most of them would all finally face the axe a few months later after the CEO finally decided that 'customer facing, and product producing' headcount had been reduced enough ... and it was other internal staff's time for that.

The result of the meeting was one less engineer, and everyone else had 4 days less of work done...

Don't apply for a job that you don't like. You're gonna hate your life.

Don't ask for a salary you know you're not worth.

Work in a tech company as much as possible. If you don't, you're gonna be treated as a powerpoint presentation expert, office installation expert, video editor/movie maker expert, IT support guy, loose plug/broken headset repairman, facebook hacker, and a dark magician all at once. Most (not all) tech companies know who you are better. They understand your needs better.

This is my most ridiculous meeting in my long career. The crazy thing is I have witnessed this scenario play out many times during my career. Sometimes it sits in waiting for a few years but then BOOM there it is again and again. In each case the person that fell into the insidious trap was smart and savvy but somehow it just happened. The outcomes were really embarrassing and in some cases career damaging. Other times, it was sort of humorous. I could see this happening to me and I never want it to happen to you.

Once upon a time in a land not so far away there was a Kickoff Meeting for an offsite work area recovery exercise being planned for our Oklahoma locations. Eleven Oklahoma high ranking senior executives were on this webinar plus three Enterprise IT Directors (Ellen, Jim and Bob) who would support the business from the systems side throughout the exercise.

The plan was for Sam Otto, our Midwest Director of Business Continuity to host this webinar. Sam had hands-on experience recovering to our third party recovery site vendor and he always did a great job. He motivated people to attend the exercise with the coolest breakfasts and lunches you could imagine. Donuts, bagels, pizza, wings, scrumptious salads, sandwiches, beverages and desserts. He was great with people and made it a lot of fun.

At the last minute Charles 'Don't Call Me Charlie' Ego-Smith, the Global Business Continuity Senior Vice President, decided to grand-stand Sam. He demanded the reins to the webinar. Pulled a last-minute power-play and made himself the host and presenter. You have probably seen the move at some point in your career. I guess the old saying, 'be careful what you wish for' has some truth to it - read on and let me know if you devRanters agree...

So, Charlie, I mean Charles, begins hosting the session and greets all of the attendees. Hey, good so far! He starts showing some slides in the PowerPoint presentation and he fields a few questions, comments and requests from the Oklahoma executives. The usual easy to handle requests such as, 'what if we are too busy to do recover all systems', 'what if we recover all of our processes from home', 'what if we have high profile visitors that month?' Hey you can't blame them for trying. You are probably thinking to yourself, 'been there - heard that!' But luckily our experienced team had anticipated the push-back. Fortunately, Senior Management 'had our backs' and committed that all processes and systems must participate and test - so these were just softball requests, 'easy-peasy' to handle. But wait, we are just getting started!

Now the fireworks begin. Bob, one if the Enterprise IT directors started asking a bunch of questions. Well, Charles had somewhat of a history with Bob from previous exercises and did not take kindly to Bob's string of questions. Charles started getting defensive and while Bob was speaking Charles started IM'ing. He's firing off one filthy message after another to me and our teammate Sam.

'This idiot Bob is the biggest pain in the ass that I ever worked with'; 'he doesn't know shit', 'he never shuts the f up', 'I wanna go over to his office and kick his f'in ass...!'

Unfortunately...the idiot Charles had control of the webinar and was sharing his screen so every message he sent was seen by all of the attendees! Yeah, everyone including Bob and the Senior Oklahoma executives! We could not instant message him to stop as everyone would have seen our warnings, so we tried to call Charles' cell phone and text him but he did not pick up. He just kept firing ridiculously embarrassing dirty IM messages and I guess we were all so stunned we just sat there bewildered. We finally bit the bullet and IM'ed him to STOP ALREADY!!! Whoa, talk about an embarrassing silence!

I really felt sorry for Bob. He is a good guy. Deservedly, Charlie 'Yes I am going to call you CHARLIE' got in big time hot water after the webinar with upper management. For one reason or another he only lasted another year or so at our company. Maybe this event played a part in his demise.

So, the morale is, if you use IM - turn it off during a webinar if you are the host. If you must use it, be really careful what you say, who you say it to and pray nothing embarrassing or personal is sent to you for everyone to see.

Quick Update - During the past couple of months I participated on many webinars with enterprise software vendors trying to sell me expensive solutions. Most of the vendors had their IM going while doing webinars and training. Some very embarrassing things came flying across our screens. You learn a lot reading those messages when they pop-up on the presenters' screen, both personal and business related. Some even complaints from customers!

My advice to employees and vendors is to sign-out of IM before hosting a webinar. Otherwise, it just might destroy your credibility and possibly your career.

The top two:
* the laziest intern ever!! He lived 100m from the office but was always late for the daily. Even managed to forget his fucking laptop at home!! His mommy had to wake him up!!! He was so useless that I thought he was on the first year of his bachelor's degree and later the team said to me that he had finished it.

* some frat bro, got an internship thanks to daddy inside my ops team. He managed to insult everyone in his first week!!
So I had to tell his daddy, that his son will work under the office support team and will be in charge of the first level support for his branch. Daddy fired his son sorry as after two weeks!!

The tech stack at my current gig is the worst shit I’ve ever dealt with...

I can’t fucking stand programs, especially browser based programs, to open new windows. New tab, okay sure, ideally I just want the current tab I’m on to update when I click on a link.

Ticketing system: Autotask
Fucking opens up with a crappy piss poor sorting method and no proper filtering for ticket views. Nope you have to go create a fucking dashboard to parse/filter the shit you want to see. So I either have to go create a metric-arse tonne of custom ticket views and switch between them or just use the default turdburger view. Add to that that when I click on a ticket, it opens another fucking window with the ticket information. If I want to do time entry, it just feels some primal need to open another fucking window!!! Then even if I mark the ticket complete it just minimizes the goddamn second ticket window. So my jankbox-supreme PC that my company provided gets to strugglepuff along trying to keep 10 million chrome windows open. Yeah, sure 6GB of ram is great for IT work, especially when using hot steaming piles of trashjuice software!

I have to manually close these windows regularly throughout the day or the system just shits the bed and halts.

RMM tool: Continuum
This fucker takes the goddamn soggy waffle award for being utterly fucking useless. Same problem with the windows as autotask except this special snowflake likes to open a login prompt as a full-fuck-mothering-new window when we need to open a LMI rescue session!!! I need to enter a username and a password. That’s it! I don’t need a full screen window to enter credentials! FUCK!!! Btw the LMI tools only work like 70% of the time and drag ass compared to literally every other remote support tool I’ve ever used. I’ve found that it’s sometimes just faster to walk someone through enabling RDP on their system then remoting in from another system where LMI didn’t decide to be fully suicidal and just kill itself.

Our fucking chief asshat and sergeant fucknuts mcdoogal can’t fucking setup anything so the antivirus software is pushed to all client systems but everything is just set to the default site settings. Absolutely zero care or thought or effort was put forth and these gorilla spunk drinking, rimjob jockey motherfuckers sell this as a managed AntiVirus.

We use a shitty password manager than no one besides I use because there is a fully unencrypted oneNote notebook that everyone uses because fuck security right? “Sometimes it’s just faster to have the passwords at the ready without having to log into the password manager.” Chief Asshat in my first week on the job.

Not to mention that windows server is unlicensed in almost every client environment, the domain admin password is same across multiple client sites, is the same password to log into firewalls, and office 365 environments!!!

I’ve brought up tons of ways to fix these problems, but they have their heads so far up their own asses getting high on undeserved smugness since “they have been in business for almost ten years”. Like, Whoop Dee MotherFucking Doo! You have only been lucky to skate by with this dumpster fire you call a software stack, you could probably fill 10 olympic sized swimming pools to the brim with the logarrhea that flows from your gullets not only to us but also to your customers, and you won’t implement anything that is good for you, your company, or your poor clients because you take ten minutes to try and understand something new.

I’m fucking livid because I’m stuck in a position where I can’t just quit and work on my business full time. I’m married and have a 6m old baby. Between both my wife and I working we barely make ends meet and there’s absolutely zero reason that I couldn’t be providing better service to customers without having to lie through my teeth to them and I could easily support my family and be about 264826290461% happier!

But because we make so little, I can’t scrap together enough money to get Terranimbus (my startup) bootstrapped. We have zero expendable/savable income each month and it’s killing my soul. It’s so fucking frustrating knowing that a little time and some capital is all that stands between a better life for my family and I and being able to provide a better overall service out there over these kinds of shady as fuck knob gobblers.

One Thursday noon,
operation manager: (looking at mobile)what the.....something is wrong i am getting bunch of emails about orders getting confirmed.
Colleague dev: (checks the main email where it gets all email sent/received) holy shit all of our clients getting confirmation email for orders which were already cancelled/incomplete.
Me: imediately contacting bluehost support, asking them to down the server so just that we can stopp it, 600+ emails were already sent and people keep getting it.
*calls head of IT* telling the situation because he's not in the office atm.

CEO: wtf is happening with my business, is it a hacker?

*so we have a intrusion somebody messed the site with a script or something*

All of us(dev) sits on the code finding the vulnerabilities , trying to track the issue that how somebody was able to do that.

*After an hour*

So we have gone through almost easch function written in the code which could possibly cause that but unable to find anything which could break it.

Head asking op when did you started getting it actually?
Op: right after 12 pm.

*an other hour passes*

Head: (checking the logs) so right after the last commit, site got updated too?. And....and.....wtf what da hell who wrote this shit in last commit?
* this fuckin query is missing damn where clause* 🤬

Me: me 😰

*long pause, everyone looking at me and i couldn't look at anyone*
The shame and me that how can i do that.

Head: so its you not any intrudor 😡
Further investigating, what the holy mother of #_/&;=568 why cronjob doesn't check how old the order is. Why why why.

(So basically this happened, because of that query all cancelled/incomplete orders got updated damage done already, helping it the cronjob running on all of them sending clients email and with that function some other values got updated too, inshort the whole db is fucked up.)
and now they know who did it as well.

*Head after some time cooling down, asked me the solution for the mess i create*

Me: i took backup just couple of days before i can restore that with a script and can do manual stuff for the recent 2 days. ( operation manager was already calling people and apologising from our side )

Head: okay do it now.

Me: *in panic* wrote a script to restore the records ( checking what i wrote 100000000 times now ), ran...tested...all working...restored the data.
after that wrote an apology email, because of me staff had to work alot and it becomes so hectic just because of me.

* at the end of the day CEO, head, staff accepted apology and asked me to be careful next time, so it actually teached me a lesson and i always always try to be more careful now especially with quries. People are really good here so that's how it goes* 🙂

The website for our biggest client went down and the server went haywire. Though for this client we don’t provide any infrastructure, so we called their it partner to start figuring this out.
They started blaming us, asking is if we had upgraded the website or changed any PHP settings, which all were a firm no from us. So they told us they had competent people working on the matter.

TL;DR their people isn’t competent and I ended up fixing the issue.

Hours go by, nothing happens, client calls us and we call the it partner, nothing, they don’t understand anything. Told us they can’t find any logs etc.

So we setup a conference call with our CXO, me, another dev and a few people from the it partner.
At this point I’m just asking them if they’ve looked at this and this, no good answer, I fetch a long ethernet cable from my desk, pull it to the CXO’s office and hook up my laptop to start looking into things myself.

IT partner still can’t find anything wrong. I tail the httpd error log and see thousands upon thousands of warning messages about mysql being loaded twice, but that’s not the issue here.
Check top and see there’s 257 instances of httpd, whereas 256 is spawned by httpd, mysql is using 600% cpu and whenever I try to connect to mysql through cli it throws me a too many connections error.

I heard the IT partner talking about a ddos attack, so I asked them to pull it off the public network and only give us access through our vpn. They do that, reboot server, same problems.

Finally we get the it partner to rollback the vm to earlier last night. Everything works great, 30 min later, it crashes again. At this point I’m getting tired and frustrated, this isn’t my job, I thought they had competent people working on this.

I noticed that the db had a few corrupted tables, and ask the it partner to get a dba to look at it. No prevail.

5’o’clock is here, we decide to give the vm rollback another try, but first we go home, get some dinner and resume at 6pm. I had told them I wanted to be in on this call, and said let me try this time.

They spend ages doing the rollback, and then for some reason they have to reconfigure the network and shit. Once it booted, I told their tech to stop mysqld and httpd immediately and prevent it from start at boot.

I can now look at the logs that is leading to this issue. I noticed our debug flag was on and had generated a 30gb log file. Tail it and see it’s what I’d expect, warmings and warnings, And all other logs for mysql and apache is huge, so the drive is full. Just gotta delete it.

I quietly start apache and mysql, see the website is working fine, shut it down and just take a copy of the var/lib/mysql directory and etc directory just go have backups.

Starting to connect a few dots, but I wasn’t exactly sure if it was right. Had the full drive caused mysql to corrupt itself? Only one way to find out. Start apache and mysql back up, and just wait and see. Meanwhile I fixed that mysql being loaded twice. Some genius had put load mysql.so at the top and bottom of php ini.

While waiting on the server to crash again, I’m talking to the it support guy, who told me they haven’t updated anything on the server except security patches now and then, and they didn’t have anyone familiar with this setup. No shit, it’s running php 5.3 -.-

Website up and running 1.5 later, mission accomplished.

Story Time:

When I first started working where I currently am, the manager at the time decided to send us off to a conference about one of the products our institution was purchasing at the time. She also thought that it would be a good way for me, the new guy, to bond with the rest of the staff.

During the presentations we found out that the people surrounding us were not exactly developers because of a couple of things:

1. Some examples were done with php and javascript for adding functionality to said product. The product gave you the opportunity to script on top of it (think of some sort of CMS, but it does not use PHP as its backend language) EVERYONE from the "class" in this particular workshop said they were developers. But at the sight of php in a group of 80 people or so, only about 7 recognized it, including myself and my team.

2. When they showed an example with Javascript, in particular jquery, one of the dudes in the workshop said (with extreme senior level confidence might I add) "yeah I never liked Javascript because you really can't connect it to any database in a website" <--- my face went 0.o and one of the actual developers doing the presentation did a Jim from the Office and looked at some out of screen camera.

3. During a conf talk, one PHD dude showed an example in the template language the CMS used (an obscure Java based template language)in which he was proudly calling out a technique he used to include one snippet of code into another one.....at that time, one of my coworkers squinted his eyes in disbelief, got close to me and said "is this man telling everyone in here that he discovered how to include a file? like, as a new thing?" me: "lol yes", him: "this is a waste of time, do the docs for this thing show how to do it or is he doing some sort of strange maneuver for something the platform does not support?" me: "let me check....nope, it is included, for some reason he made a function that takes the...name of the file he wants to include and passes it over to that call inside of the body....which as per the docs it is the include function...." him: ".....fuck, what a waste of time and money, fuck it lets spend a couple of more minutes here and then go get a drink or something"

That last part was my favorite really, the man speaking was not just any phd holder, but a comp sci phd holder. To this day my dude would walk into my office and say shit like "I DISCOVERED HOW TO INCLUDE A FILE WITH PHP!"

I sometimes remember the time when I wrote a Email-inbox-exporter-PHP-script-type of application that collects all the emails from an inbox, "copied" it to a database with the attachements and stuff and moves it to a folder..

I just started at the company for like a couple of months, had no privileges to create mailboxes and such and I didn't want to interrupt our programmer to do this for me, so... I decided.. to save time and resources.. to test run it on our global, live 'support' mailbox.. :D Well.. You might guess what happened.. Apparently I mistyped the name of the move-destination folder (because imap-weird-things) that resulted in a completly empty mailbox and an empty database because the inserts failed due to bad encoding and mime-type issues..

The moment I refreshed my Outlook and noticed that all our mails where gone.. I swear, I can't describe that feeling of fear, cold sweat, intense heartbeat... I just stood up, asked if anyone wanted coffee, and just walked out of the office.. When in the hallway, I heard my collegues ask to one another "do you have any issues with outlook, all my mails are gone?". Everyone was stressing out, the chief was stressing out "what happened?!", nobody knew what happened.. :D

They could partially resolve it via one collegue who hadn't refreshed the mailbox and he could forward all the mails back to our support mailbox..

I dropped the project idea and learned to work with dev environments :D A couple of months later, I accidentially forgot a where condition in my SQL UPDATE statement, but that was the last time I seriously f*cked up.. :D Got to learn the hard way I guess.. Now everything I do runs in dev environments, I test everything before publishing,.. When I look back.. I don't even recognize the (inexperienced) guy I was back then ! :D

Ps. No one still knows what happened that day and they blamed it on server issues :D

I feel sad for some of my officemates. They are required to go to office today due to client support stuff, and it's a Sunday. They should be resting, be with their family/love ones/pet/bed, playing games, or whatever they want to do on a rest day. :(

Years ago, I was part of a project that went completely off the rails. A little context: we were a services company and we had local offices in cities all over the country. My team provided 2nd-level support which means we often had the PMs call us from those via an annoying Nextel radio.

I won’t go through the details but suffice it to say this project envolved one such branch going rogue and committing actual fraud, with criminal proceedings and all. People were on the edge, and the relationship with that branch was increasingly hostile. There was also an internal power struggle in the company between some directors at that point. In other words, a clusterfuck I’ll always cherish, if by cherish you mean hate hate hate. Anywho…

One time, there was a national holiday on a Thursday and we were going to make it a long weekend. As customary, I communicated with all the PMs about contigency plans. This PM then told us that we could not take Friday off because the customer wanted us to fly over there. We were supposed to be at the customer’s site early Friday morning. That meant we would have to fly Thrusday afternoon. I wasn’t happy.

It immediatly felt arbitrary too. As I said, the relationship was not good and we suspected he was just trying to cost us our days off. I knew enough of the customer to be fairly sure they would not have requested us that Friday. Why did the customer want us then? There was nothing yet on production and if it was just to show progress, surely we could move it to Monday. At worst, can’t we make it over the phone? No, no, no, he said. The customer was adamant that we be there on Friday. Sucked to be us.

So we flew over Thursday afternoon and on Friday morning we headed to the customer’s offices only to find it closed. They too had made it a long weekend and wouldn’t be back until Monday.

Normally I would be furious over the waste of time but to be honest, both I and my colleague smiled at that. It confirmed that the PM just tried to screw us and the customer have never asked for us. We headed back to the local office.

Before coming in, we both bought ourselves some icecream. My friend stayed in the little garden in front and I went in. The PM immediatly saw me and demanded to know why I wasn’t at the customer yet. I didn’t answer. Instead I grabbed the Nextel radio and headed back out with the PM following. I then sat down on the grass and called my director. Smiling and staring at the PM, I told him about the office being closed. The PM’s face froze when my director asked to talk to him.

We sat outside under the sun, enjoying our icecreams while the PM got shouted at. It was the best icecream I’ve ever had.

I've found and fixed any kind of "bad bug" I can think of over my career from allowing negative financial transfers to weird platform specific behaviour, here are a few of the more interesting ones that come to mind...

#1 - Most expensive lesson learned

Almost 10 years ago (while learning to code) I wrote a loyalty card system that ended up going national. Fast forward 2 years and by some miracle the system still worked and had services running on 500+ POS servers in large retail stores uploading thousands of transactions each second - due to this increased traffic to stay ahead of any trouble we decided to add a loadbalancer to our backend.

This was simply a matter of re-assigning the IP and would cause 10-15 minutes of downtime (for the first time ever), we made the switch and everything seemed perfect. Too perfect...

After 10 minutes every phone in the office started going beserk - calls where coming in about store servers irreparably crashing all over the country taking all the tills offline and forcing them to close doors midday. It was bad and we couldn't conceive how it could possibly be us or our software to blame.

Turns out we made the local service write any web service errors to a log file upon failure for debugging purposes before retrying - a perfectly sensible thing to do if I hadn't forgotten to check the size of or clear the log file. In about 15 minutes of downtime each stores error log proceeded to grow and consume every available byte of HD space before crashing windows.

#2 - Hardest to find

This was a true "Nessie" bug.. We had a single codebase powering a few hundred sites. Every now and then at some point the web server would spontaneously die and vommit a bunch of sql statements and sensitive data back to the user causing huge concern but I could never remotely replicate the behaviour - until 4 years later it happened to one of our support staff and I could pull out their network & session info.

Turns out years back when the server was first setup each domain was added as an individual "Site" on IIS but shared the same root directory and hence the same session path. It would have remained unnoticed if we had not grown but as our traffic increased ever so often 2 users of different sites would end up sharing a session id causing the server to promptly implode on itself.

#3 - Most elegant fix

Same bastard IIS server as #2. Codebase was the most unsecure unstable travesty I've ever worked with - sql injection vuns in EVERY URL, sql statements stored in COOKIES... this thing was irreparably fucked up but had to stay online until it could be replaced. Basically every other day it got hit by bots ended up sending bluepill spam or mining shitcoin and I would simply delete the instance and recreate it in a semi un-compromised state which was an acceptable solution for the business for uptime... until we we're DDOS'ed for 5 days straight.

My hands were tied and there was no way to mitigate it except for stopping individual sites as they came under attack and starting them after it subsided... (for some reason they seemed to be targeting by domain instead of ip). After 3 days of doing this manually I was given the go ahead to use any resources necessary to make it stop and especially since it was IIS6 I had no fucking clue where to start.

So I stuck to what I knew and deployed a $5 vm running an Nginx reverse proxy with heavy caching and rate limiting linked to a custom fail2ban plugin in in front of the insecure server. The attacks died instantly, the server sped up 10x and was never compromised by bots again (presumably since they got back a linux user agent). To this day I marvel at this miracle $5 fix.

I have the best reason not to leave my "office-chair"...

More comfort and colleagues bringing me coffee😎☕️

I get great support from my coworkers and friends! Thank you!!!

Once had a manager who would refuse to review anything on the basis he "didn't have enough time". Not just code reviews, but also customer comms, support messages, documentation etc. - anything that it's good to get more than 1 set of eyes on. This was a small startup so me working pretty much solo - it wasn't like there was anyone else able to review anything like this.

Fair enough, you might say. He trusts me. Just put it out there.

...but then *as soon as* it was published / sent / committed / whatever, he'd then magically find 5 minutes to glance through it and point out how rubbish / unhelpful / ridiculous the work was, and how it should have never gone out in the first place, and why didn't I read through it before sending as I'd clearly realise how stupid this was.

After a few rounds of this I actually flipped out on him in the office, called him out on his BS and told him to think for 2 seconds about how ridiculous this situation was. In fairness to the guy he did back down, take note and it didn't happen again, but damn, those times were some of the most frustrating of my career to date.

TLDR: Small family owned finance business woes as the “you-do-everything-now” network/sysadmin intern

Friday my boss, who is currently traveling in Vegas (hmmm), sends me an email asking me to punch a hole in our firewall so he can access our locally hosted Jira server that we use for time logging/task management.

Because of our lack of proper documentation I have to refer to my half completed network map and rely on some acrobatic cable tracing to discover that we use a SonicWall physical firewall. I then realize asking around that I don’t have access to the management interface because no one knows the password.

Using some lucky guesses and documentation I discover on a file share from four years ago, I piece together the username and password to log in only to discover that the enterprise support subscription is two years expired. The pretty and useful interface that I’m expecting has been deactivated and instead of a nice overview of firewall access rules the only thing I can access is an arcane table of network rules using abbreviated notation and five year old custom made objects representing our internal network.

An hour and a half later I have a solid understanding of SonicWallOS, its firewall rules, and our particular configuration and I’m able to direct external traffic from the right port to our internal server running Jira. I even configure a HIDS on the Jira server and throw up an iptables firewall quickly since the machine is now connected to the outside world.

After seeing how many access rules our firewall has, as a precaution I decide to run a quick nmap scan to see what our network looks like to an attacker.

The output doesn’t stop scrolling for a minute. Final count we have 38 ports wide open with a GOLDMINE of information from every web, DNS, and public server flooding my terminal. Our local domain controller has ports directly connected to the Internet. Several un-updated Windows Server 2008 machines with confidential business information have IIS 7.0 running connected directly to the internet (versions with confirmed remote code execution vulnerabilities). I’ve got my work cut out for me.

It looks like someone’s idea of allowing remote access to the office at some point was “port forward everything” instead of setting up a VPN. I learn the owners close personal friend did all their IT until 4 years ago, when the professional documentation stops. He retired and they’ve only invested in low cost students (like me!) to fill the gap. Some kid who port forwarded his home router for League at some point was like “let’s do that with production servers!”

At this point my boss emails me to see what I’ve done. I spit him back a link to use our Jira server. He sends me a reply “You haven’t logged any work in Jira, what have you been doing?”

Facepalm.

TLDR: There’s truth in the motto “fake it till you make it”

Once upon a time in January 2018 I began work as a part time sysadmin intern for a small financial firm in the rural US. This company is family owned, and the family doesn’t understand or invest in the technology their business is built on. I’m hired on because of my minor background in Cisco networking and Mac repair/administration.

I was the only staff member with vendor certifications and any background in networking / systems administration / computer hardware. There is an overtaxed web developer doing sysadmin/desktop support work and hating it.

I quickly take that part of his job and become the “if it has electricity it’s his job to fix it” guy. I troubleshoot Exchange server and Active Directory problems, configure cloudhosted web servers and DNS records, change lightbulbs and reboot printers in the office.

After realizing that I’m not an intern but actually just a cheap sysadmin I began looking for work that pays appropriately and is full time. I also change my email signature to say “Company Name: Network Administrator”

A few weeks later the “HR” department (we have 30 employees, it’s more like “The accountant who checks hiring paperwork”) sends out an email saying that certain ‘key’ departments have no coverage at inappropriate times. I don’t connect the dots.

Two days later I receive a testy email from one of the owners telling me that she is unhappy with my lack of time spent in the office. That as the Network Administrator I have responsibilities, and I need to be available for her and others 8-5 when problems need troubleshooting. Her son is my “boss” who is rarely in the office and has almost no technical acumen. He neglected to inform her that I’m a part time employee.

I arrange a meeting in which I propose that I be hired on full time as the Network Administrator to alleviate their problems. They agree but wildly underpay me. I continue searching for work but now my resume says Network Administrator.

Two weeks ago I accepted a job offer for double my current salary at a local software development firm as a junior automation engineer. They said they hired me on with so little experience specifically because of my networking background, which their ops dept is weak in. I highlighted my 6 months experience as Network Administrator during my interviews.

My take away: Perception matters more than reality. If you start acting like something, people will treat you like that.

My first job was actually nontechnical - I was 18 years old and sold premium office furniture for a small store in Munich.
I did code in my free time though (PHP/JS mostly, had a litte browsergame back then - those were the days), so when my boss approached me and asked me whether I liked to take over a coding project, I agreed to the idea.

Little did I know at the time: I was supposed to work with a web agency the boss had contracted to build their online shop. Only that he had no plan or anything, he basically told them "build me an online shop like abc(a major competitor of ours at the time)"

He employed another sales lady who was supposed to manage the shop (that didn't exist yet). In the end, I think 80% of her job was to keep me from killing my boss.

As you can imagine, with this huuuuge amout of planning and these exact visions of what was supposed to be, things went south fast and far. So far that I could visit my fellow flightless birds down in the Penguin's republic of Antarctica and still need to go further.

Well... When my boss started suing the web agency, I was... ahem, asked to take over. Dumb as I was, I did - I was a PHP kid and thought that Magento, being written in PHP, would be easy to master. If you know Magento, you know that was maybe the wrongest thing I ever said.

Fast forward 3 very exhausting months, the thing was online. Not all of it worked yet, but it was online and fairly secure.

I did next to everything myself, administrating the CentOS box the shop was running on, its (own) e-mail server, the web server, all the coding required for the shop (can you spell 12 hour day for 8 hour pay?)

3 further months later, my life basically was a wreck, I dragged myself to work, the only thing I looked forward being the motorcycle ride home. The system worked though.

Mind you, I was still, at the time, working with three major customers, doing deskside support and some admin (Win Server 2008R2 at the time) - because, to quote my boss, "We could not afford a full time developer and we don't need one".

I think i stopped coding in my free time, the one hobby I used to love more than anything on the world, somewhere Decemerish 2012. I dropped out of the open source projects I was in, quit working on my browser game and let everything slide.

I didn't even care to renew the domains and servers for it, I just let it die without notice.

The little free time I had, I spent playing video games and getting drunk/high.

December 2013, 1.5 years on the job, I reached my breaking point and just left, called in sick at least a week per month because I just could not see this fucking place anymore.

I looked for another job outside of ALL of what I did before. No more Magento, no more sales, no more PHP. I didn't have to look for long, despite what I thought of my skills.

In February 2014, I told my boss that I quit. It was still seven months until my new job started, but I wanted him to know early so we could migrate and find a replacement.

The search for said replacement started in June 2014. I had considerably less work in the months before, looks like he got the hint.

In August 2014, my replacement arrived and I got him started.

I found a job, which I am still in, and still happy about after almost half a decade, at a local, medium sized ISP as a software dev and IT security guy. Got a proper training with a certificate and everything now.

My replacement lasted two months, he was external and never really did his job - the site, which until I had quit, had a total of 3 days downtime for 3 YEARS (they were the hoster's fault, not mine), was down for an entire month and he could not even tell why.

HIS followup was kicked after taking two weeks to familiarize himself with the project. Well, I think that two weeks is not even barely enough to familiarize yourself with nearly three years of work, but my boss gave him two days.

In 2016, the shop was replaced with another one. Different shop system, different OS, different CI. I don't know why and I can't say I give a damn.

Almost all the people that worked at the company back with me have left for greener pastures, taking their customers (and revenue) with them.

As for my boss' comments, instructions and lines: THAT might not be safe for work. Or kids. Or humans in general. And there wouldn't be much left if you put it through a language filter...

Moral of the story: No, it's not a bad thing to leave a place if you're mistreated there. Don't mistake loyalty with stupidity!

And, to quote one of my favourite Bands: "Nothing matters when the pain is all but gone" (Tragedy + Time by Rise Against).

As a guy studying computer science but working part time as an It support i get a lot of weird questions which can be easily answered by Google or solved by restarting the PC . The cake however goes to the guy with the PhD in physics who called me to his office and said something was wrong with his laptop battery because he was not getting any charge. He was almost panicking because he couldn't afford to lose his files when the PC ran out of juice.

Upon inspection the power was not plugged in.

So, now that companies are used to "WFH", maybe we can agree upon a better office for tech companies?

I do actually think the more "ideal" tech company office wouldn't have to be expensive.

It can be smaller. Any tech company worth it's salt should have discovered in the last few months that it's not just devs who can work from home. Sales, support, management — you really don't need to fight your way through highway traffic or cram yourself into a sweaty subway every day.

There's value in having an office. Not everyone can fit a good workspace in their apartment.

But we could at least center it around:

1. A bunch of small, completely soundproof isolation booths, for those who need a focus space, and can't find a silent spot at home.

2. A social lounge space, a communal living room with couches, a bar, creative relaxing stuff, whiteboards, etc. WFH can become depressing even for the most antisocial employees, chilling on a couch with some coworkers to brainstorm ideas or chat about random tech is valuable for building good relationships with your team.

The "open plan office" with rows of desks and monitors, no matter how luxuriously decorated with vertical gardens and hipster desks from reclaimed wood, can go die a fiery painful death.

I either want to work, or socialize.

Open plan offices (and it's even more dystopian suicide-inducing cousin, the cubicle) are like being unable to choose between fucking and a blowjob, so you end up humping a navel.

Oh, and conference rooms, go fuck yourself as well. I want to be able to minimize your ugly face if you plan to talk about company financial reports for 2 hours.

This rant is inspired by another rant about automated HR emails like "we appreciate your interest [bla bla] you got rejected [bla bla]". (Please bare with me).
I live in an underdeveloped country, I graduated in September, did Machine Learning for my thesis and I will soon publish a paper about it, loved it wanted to work as ML/data science engineer. On all the job postings I found there was only one job related, I sent resume, they didn't answer, couple months later that company posted that they want a full stack web dev with knowledge of mobile dev and ML, basically an all in one person, for the salary of a junior dev.
- another company posted about python/web scraping developer, I had the experience and I got in touch, they sent me a test, took me 3 days, one of the questions took me 2 days, I found an unanswered SO question with the exact wording dating to 6 months ago, I solved it, sent answers, never heard back from them again.
- one company weren't really hiring, I got in touch asking if the have a position, they sent a test, I did it, they liked it, scheduled an interview, the interviewer was arrogant, not giving any attention to what I am saying, kept asking in depth questions that even an expert might struggle answering. In the end they said they're not really hiring but they interview and see what they can find. Basically looking for experts, I mentioned that im freshly graduated from the very beginning.
- over 1000 applications on different positions on LinkedIn across the whole world, same automated rejection email, but at least they didn't keep me waiting.
- I lost hope. Found a job posting near me, python/django dev, in the interview they asked about frontend (react/vueJS) and Flutter, said I don't have experience and not interested in that, they asked about databases, C and java and other stuff that I have experience in, they hired me with an insulting salary (really insulting) cuz they knew im hopeless, filling 2 positions, python dev and tech support for an app built in the 90s with C/java and sorcery... A week into the job while I'm still learning about the app I'm supposed to support, the guy called me into the office: "here's the thing" he said, "someone else is already working on python, i want you to learn either react or vueJS or flutter" I was in shock, I didn't know what to say, I said I'll think about it, next week I said I'll learn react, so I spent the week acting like im learning react while I scroll on FB and LinkedIn (I'm bad, I know).
- in the weekend a foreign company that I applied to few weeks ago got in touch, we had some interviews and I got hired as DevOps/MLOps. It's been a month and I'm loving it, the salary is decent and I love what I do.
Conclusion: don't lose hope.

two days before I complained of lower back pain. raised a concern in office as its due to long sitting hours and got a chair today with great lumbar support. :)

20+ years ago we got a contract to replace an old home grown system for managing rented equipment for a company with offices in two countries with a new standard system.

I was tasked with building a few addon modules to handle import and reporting that the standard system lacked.

Over the course of 8 months and multiple trips to their head office for on premises development along side their people that knew how it should work (there was a lot of waiting for info so it was not 8 months of actual work) we finally was ready to present the finished solution.

After about one hour of demonstration their boss questioned why we did not demonstrate the connection to their corporate group accounting system ...

“Corporate group accounting?”

After some confused discussion it turns out that in one of the first meetings the sales person had they had mentioned this accounting system and that all accounting info was to be exported there.

This requirement was never listed in the specifications we got and looking into it it turned out that the standard system did not support such exports at all.

In the end we had to throw it all away as it proved impossible to get that info out of the system (which was not of our design).

We barely avoided having to repay all fees as their people had approved the specification but standing there without a clue to what he was asking for was a very scary experience, thinking “how could we miss this?”

Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.

One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.

I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.

I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.

We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.

[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.

tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.

Been a while but I'm back with fresh rants.

If you look in my history you will see support wanted us devs to start paying for writing bugs. Now the release presentation has passed but we're still in crunch time because we can't put clients onto the new version yet. And in the meantime our coffee machine broke. So support has started to manually pour coffee, which was actual real nice of them.

Now yesterday I'm in a hurry and the coffee is out so I decide to pour a quick cup for myself with the leftover grounds. When I'm back at my desk I get a call asking if I just made coffee. I'm like yeah something wrong? Proceed to get chewed out for being selfish and that they see how it is with me, then get hung up on before I can even explain.

So yeah not only is my company too cheap to get a new machine, the lack of one causes drama.

Today however our network guy, who was present when my colleagues asked what was with the weird phone call, brought in his own machine and let me have coffee from it. Meanwhile suport can keep their crappy manual pouring. And I don't need to go into their office anymore.

Years ago I used to work a guvmant site. They had really strict security rules for internet and how you spent your time. Makes sense considering what that site did. I was a support engineer for some of their process control equipment.

I was approached by an operator supervisor to install dvd player software on a business machine (non process related). Basically just a general purpose PC with no function other than time cards and general office use. I was fine with the request, but the reason was for watching movies during a holiday period by the operators. Not for anything official. So I made some noise about my dislike of this request feigning moral superiority. But the supervisor swore up and down it was for "training" dvds.

So I wrote a simple windows script. The script basically popped up a window that said:
"Security has detected unauthorized media inserted into this machine. Please state the reason for this infraction." It provided a dialog to enter a justification. After you entered the justification it said: "Security has been contacted and your user logged. You will be contacted shortly."

This script was then attached to the supervisors Start folder so it ran when he, and only he logged in. We made sure the "training" video (some movie) was already inserted at this point.

He logged in. He just about shit his pants when reading this. He promptly logged and left the building to walk somewhere else in the site. We called him and let him know it was a gag. His response: That son of a bitch Demolishun!

Doing occasional first & second level support besides my actual job of coding can be fucking annoying and time consuming.
Just let me code in peace and listen to doom metal!

"Blabla our 17 years old plotter does not respond blabla fix it please"
"My computer is so slow, make it faster"

Go die in your filthy office chairs by being pierced through the stinking butthole you ignorant endoplasmatische retikula!

> Worst work culture you've experienced?

It's a tie between my first to employers.

First: A career's dead end.
Bosses hardly ever said the truth, suger-coated everything and told you just about anything to get what they wanted. E.g. a coworker of mine was sent on a business trip to another company. They had told him this is his big chance! He'd attend a project kick-off meeting, maybe become its lead permanently. When he got there, the other company was like "So you're the temporary first-level supporter? Great! Here's your headset".

And well, devs were worth nothing anyway. For every dev there were 2-3 "consultants" that wrote detailed specifications, including SQL statements and pseudocode. The dev's job was just to translate that to working code. Except for the two highest senior devs, who had perfect job security. They had cooked up a custom Ant-based build system, had forked several high-profile Java projects (e.g. Hibernate) and their code was purposely cryptic and convoluted.
You had no chance to make changes to their projects without involuntarily breaking half of it. And then you'd have to beg for a bit of their time. And doing something they didn't like? Forget it. After I suggested to introduce automated testing I was treated like a heretic. Well of course, that would have threatened their job security. Even managers had no power against them. If these two would quit half a dozen projects would simply be dead.

And finally, the pecking order. Juniors, like me back then, didn't get taught shit. We were just there for the work the seniors didn't want to do. When one of the senior devs had implemented a patch on the master branch, it was the junior's job to apply it to the other branches.

Second: A massive sweatshop, almost like a real-life caricature.
It was a big corporation. Managers acted like kings, always taking the best for themselves while leaving crumbs for the plebs (=devs, operators, etc). They had the spacious single offices, we had the open plan (so awesome for communication and teamwork! synergy effects!). When they got bored, they left meetings just like that. We... well don't even think about being late.
And of course most managers followed the "kiss up, kick down" principle. Boy, was I getting kicked because I dared to question a decision of my boss. He made my life so hard I got sick for a month, being close to burnout. The best part? I gave notice a month later, and _he_still_was_surprised_!
Plebs weren't allowed anything below perfection, bosses on the other hand... so, I got yelled at by some manager. Twice. For essentially nothing, things just bruised his fragile ego. My bosses response? "Oh he's just human". No, the plebs was expected to obey the powers that be. Something you didn't like? That just means your attitude needs adjustment. Like with the open plan offices: I criticized the noise and distraction. Well that's just my _opinion_, right? Anyone else is happily enjoying it! Why can't I just be like the others? And most people really had given up, working like on a production line.

The company itself, while big, was a big ball of small, isolated groups, sticking together by office politics. In your software you'd need to call a service made by a different team, sooner or later. Not documented, noone was ever willing to help. To actually get help, you needed to get your boss to talk to their boss. Then you'd have a chance at all.

Oh, and the red tape. Say you needed a simple cable. You know, like those for $2 on Amazon. You'd open a support ticket and a week later everyone involved had signed it off. Probably. Like your boss, the support's boss, the internal IT services' boss, and maybe some other poor sap who felt important. Or maybe not, because the justification for needing that cable wasn't specific enough. I mean, just imagine the potential damage if our employees owned a cable they shouldn't!

You know, after these two employers I actually needed therapy. Looking back now, hooooly shit... that's why I can't repeat often enough that we devs put up with way too much bullshit.

I've never used Windows in my day-to-day life. No kidding.
When I got my father's first computer, I used an old distribution called BBC Linux. I didn't have any computer knowledge, it was my first contact with a computer, so I went to a friend's house and asked for a CD to install on my computer. I don't know if this friend ended up making a "gotcha" and thought I'd give up, but I just read the manuals and fell in love. That was year 2000.
Then I used Conectiva Linux, then I went to Red Hat 9, then Slackware, then in 2007 I started using Solaris. And I stayed on Solaris (Solaris 10, Solaris Nevada and OpenSolaris) until 2011.
In 2011 I bought a Mac. I stayed at Apple until 2020, when I couldn't stand Apple forcing me to buy new computers (I still don't understand how a 2011 iMac, i5 (4 Hyper Thread cores) with 16GB of RAM, 1TB SSD only runs up to High Sierra).
Then I bought a Dell. It came with Windows 10, the first thing I did was install WSL2. I could not stand it, the system is bad, sorry. I installed OpenSuse and have been using it for two years.

It's just that every day someone tells me "how can you use this"? "There is no alternative to Windows, do you want to be different?"

I know that my story was the reverse of the "mainstream", so I'm going to talk about my vision of Windows, that in my brain it is actually the "alternative".

- Having a file explorer without "tabs" in 2022 is unthinkable for me.
- I love terminal. And the Windows terminal is very limited. "ps ... | awk ... | xargs ..." is a must for me. "find ./ -name '...' -exec ..."... these things on Windows are totally "different" and have the "powershell way" while all other operating systems keep the same form. And cygwin is not an option. As Wine for serious work is also not.
- Dragging a file into the terminal, and having it write its path, is so natural, that when Windows didn't do it, I was dismayed.
- I've always used StarOffice, OpenOffice and now LibreOffice. All the people in my story received my documents and reports as a PDF and no one complained. Until a coworker saw me editing in LibreOffice and said "oh I want it in word format". As long as he didn't know, everything was fine, right?
- Windows is paid. And is there advertising? I don't understand. And I refuse. If you want to display advertising, then excuse me. I have no problem paying, I'm not an opensource shiite. It's just that paying and not working bothers me much more than an opensource that I can fix or expect a fix knowing the good will of the people involved.
- Hyper-V is a joke. QEMU/KVM is better, and Bhyve on FreeBSD which is a very young project, is already a million times better than Hyper-V.
- Developing in C/C++ for Windows is only possible in two ways: Either you've always lived in Windows and your brain is conditioned, or you compile with MSYS2 (CLang or GCC).
- There is no significant evolution of the windows desktop since 95.
- Multiple workspace support with multiple monitors, not ready. It's another joke.
- REGEDIT does not need any comment.
- The system loses performance over time. I still don't know how Windows achieves this.
- I've seen people complain about desktop fragmentation on Unix and Linux. Many DEs end up leaving applications with different themes (like running a Qt application in Gnome and GTK in KDE), but to be quite honest, the lack of Windows standard bothered me much more. Even Microsoft's own software is completely different: Control Panel, Calculator, Paint and Office, To-Do, and Settings, have horrible style differences and look-and-feel fragmentation.
- Dark mode has not been implemented. It's another joke. Many applications are white while everything else is dark. Sorry, even on Linux which is a mess, this has been resolved. And well resolved.
- NTFS? Serious?
- C:, D:.. It doesn't convince me since DOS.
- Bloatware.
- News "biased" in the search bar is a lack of respect for those who use the computer to work.

And that. For me, Windows is the alternative operating system. I can't take Windows seriously, for me it's an experimental one like Haiku or ReactOS. It's good to play.

About market share, it doesn't convince me to use it. But convinces me to sell. I've always developed applications to run on Windows. And when I need it, I turn on a VM to compile the project. But in everyday life? Impractical.

- Back in October 2019 -

- Me: Hey, these two servers are having weird problems. Several services we use stop functioning every 7-10 days. I can temporarily fix them by taking them off the domain and putting them back on, but I don’t know why they’re happening or what further damage this workaround causes.
- Boss: Thats not good. Well. Keep doing the fix when it’s needed.
- Me: We should really reach out to someone at Microsoft through our support plan. I have no idea how to fix any of this and it’s making our Hyper-V environment very unstable.
- Boss: K. Let’s not worry about that now, let’s just keep working around it.

- In January 2020 -

- Me: Hey boss. More and more errors are generating from these servers. I’ve created a log of everything Ive found to hand off to a support agent. We really need to.
- Boss: Okay. Let’s talk to our internal team that uses Hyper-V and see what they did since they don’t have any problems.
- Me: Its not Hyper-V specific. It’s stemming from AD and authentication. It causes problems even without Hyper-V installed, so I don’t think it will help.
- Boss: K. Let’s just do what we can with what we got.

- Today, May 2020 -

- Me: Hey. The servers no longer work at all, and the workaround has no effect anymore. I’m completely stalled on my project now and have nothing to do.
- Boss: What?? What happened to them?
- Me: *Sends 17 page PDF file documenting all found issues, errors, warnings, and weird anomalies in both servers, as well as troubleshooting steps I’ve already performed*
- Boss: None of this makes any sense. I need you to start troubleshooting right away.
- Me: But... I can’t... *Sends screenshots of errors having no search results on the web, screenshots of Microsoft Support Techs on forums telling me we need to open tickets with Microsoft directly, other reasons why I’m completely blocked*
- Boss: Keep trying to figure it out. We need this resolved as soon as possible and we can’t let it happen again in the future.

Now I’m completely alone in our office, bitterly staring at the servers, trying to force an epiphany on how to fix these dumb boxes.

My company has two offices in separate cities but they treat each the devs of each location very very differently.

In one office the devs get full power to experiment with whatever tech they want, they just stomp their feet and management gives em whatever they ask for, freedom of choice regarding anything they are working on, to be allowed to do greenfield work or experimental stuff

But in my office we are forced to do ONLY. Bug fixing and refactoring shitty code from over a decade a go, our tech is ancient and we are not allowed to to
Shit , anything we ask for is denied
And improvements to our process is shut down with the reasoning that whatever we got works so why meddle ??

For us , management is solely focussed on making sure we respond to support calls , deployments , configurations and little bug fixing. Basically they only care that we manage to finish for out next delivery.
No new work whatsoever!
If there is any hint of something new to to
Implemented the golden boys from the other office just stopm their feet tillmthey get it or just go off and start working on it then seek permission afterwards, with their much larger team they obviously get further than we do by the time management hears about it so they end up taking over the work since they already have more done already

My manager decided to push us to attend a company devCon to share ideas with our devs from our other location. This rapidly turned into a sour experience

Basically we do all shitty boring work which puts money on the table which goes straight to those idiots to play with...

They have the guts to laugh when we mentioned that we never get anything interesting to work on

Never seen so many of our devs looking up job sites on the bus back...
This is gonna blow up in management's face...

I was working in a manufacturing facility where I had hundreds of industrial computers and printers that were between 0 and 20 years old. They were running on their own clean network so that someone has to be in the manufacturing network to access them. The boss announced that the executives will be pushing a “zero trust” security model because they need IoT devices. I told him “A computer running Windows 98 can’t be on the same VLAN as office computers. We can’t harden most of the systems or patch the vulnerabilities. We also can’t reprogram all of the devices to communicate using TLS or encrypt communications.“ Executives got offended that I would even question the decision and be so vocal about it. They hired a team to remove the network hardware and told me that I was overreacting. All of our system support was contracted to India so I was going to be the on-site support person.

They moved all the manufacturing devices to the office network. Then the attacks started. Printers dumped thousands of pages of memes. Ransomware shut down manufacturing computers. Our central database had someone change a serial number for a product to “hello world” and that device got shipped to a customer. SharePoint was attacked in many many ways. VNC servers were running on most computers and occasionally I would see someone remotely poking around and I knew it wasn’t from our team because we were all there.

I bought a case of cheap consumer routers and used them in manufacturing cells to block port traffic. I used Kali on an old computer to scan and patch network vulnerabilities daily.

The worst part was executives didn’t “believe” that there were security incidents. You don’t believe in what you don’t understand right?

After 8 months of responding to security incident after security incident I quit to avoid burning out. This is a company that manufactures and sells devices to big companies like apple and google to install in their network. This isn’t an insignificant company. Security negligence on a level I get angry thinking about.

It is time... to rant about macs!

No, seriously - I had such a different experience about which not many talk in real life or pretend that it never happens....

Model: 2015 mid MBP 15" with second to highest specs (don't have dedicated gpu).

Rattling fucking toy.... Yea, it rattles! If you shake/move ir sit in trait/bus - it non-stop rattles as a fucking toy. Worst part? It's confirmed issue by apple and it manifacturing issue that they are not keen on fixing!!!! WTF? We have 4 macs in our office - all of them fucking rattles... God help me how annoying that is. (Lose LCD control panel that unsticks from glue. Replacing it solves the issue for 1 month if you carry it anywhere).

Constant fucking crashing/updates.... Every morning I wake up and don't have an app that requires confirmation for restart - it's restarted. YAY, turning on all apps once again.... Why you may ask? Well, because if you tinker with software in any way - it fails to update it and hell breaks lose. It's been a long time since High-Sierra came around and the issue is still there (not running Mojave as it conflicts with soft I have... Woo!). Tried few times - updates fail. Resolution? Reinstall OS!

OS conflicts with applications - damn... People told me it works out of the box.... Yeah, as long as you don't upgrade the OS - then it breaks. Why? Well, because.

Piece of shit power supply. With 4 of our office power supplies - 2 of them failed twice withing warranty and once afterwards... Really? Not to mention that all 4 are starting to shear the sleeve or already did (mine is just wrapped with white electrical tape to give it a support... lol).

Bluetooth - who the hell needs that in mac, right? Well, people do. To start with - it conflicts with 2.4GHz wireless network - you might have one of those and not both at the same time. Next thing is using a device that needs constant connection (mouse, headphones, keyboard - non apple branded) - shit... They can't stay connected for more than an hour without any issues... Constant battle to re-connect it, to re-pair the device and all due to smart apple bluetooth settings. Hell, my mouse (logitech MX master) was even printing random symbols in some applications if moved. All of the issues went away after using a bluetooth dongle... WOO!!!!

Xcode... Ahh, you may never prepare your mac if you don't download 17GB of fucking xCode libraries that enables some tools to be installed/runned as you can NOT get them in any other way and you have to install full xCode software in order to get them... YAY! 17GB wasted on my 256GB SSD that I can't upgrade. GREAT!

OsX applications - ah, don't get offended but if you are using them and you are fine with them - you are probably a monkey that loves being told what to do. You can't customise any actions, you can't configure it the way you like - either you accept their default workflow or go kill yourself. Yep... Had issues with calendar, mail, iMessages, safari... None of them fit my needs :)

Resolution scaling... Fucking hell, the display is 2880 x 1800 but all you let me to use is 1440x900 without scaling? Am I blind to you? Scaling the resolution means that you are fucked if some applications don't support scaling very well. Looking at you Jetbrains - your IDES suck at scaling and slows down the pc to a potato....

Now the pros - keyboard is way better than the new ones, trackpad is GREAT - no need for mouse (using it on external 4k displays only), the battery life is great - getting around 6h of continues development time, 8 if using sublime instead of phpStorm and well, that's about it...

To clarify:
I've bought this device due to the fact that at that time mac and windows pc's with similiar specs costed the same while windows pc sucked with their quality of the device and trackpad... Now the situation is better and when time comes for a next upgrade - it's going to be one of these:
Razer Blade 15, Dell XPS 15, Lenovo Carbon X1 series.
And of course - LINUX. I've had enough issues with windows, and had enough of retardness of apple ecosystem, so switching it is a must for me.

Disclaimer: I might be an unhappy customer, a bit picky but I'd like my device to be setted up as I like and continue to have that until I don't like, not until the company decides to break it. Not to mention that paying almost a yearly salary in my country for one device - I'd expect it to be at least reliable and work without issues....

Rant over.

ps. You can disagree with me, this is my personal experience with MBP over the last 3 years :)

Yesterday while we finished having breakfast, the receptionist from the office approached us and said: "Guys, the company mail does not work! We lost the domain! They forgot to pay the bill!" and we all see each other's faces confused.

I don't like to link the work email on my personal phone, so I open the company's page on the phone and for some reason a DNS error appears. oh boy!

We all go crazy ass to the computers to see the mail and we can use it normally, my computer opens the company page normal, we send emails between us and everything works well…

I ask the receptionist if the test emails arrive and she says "No, I cannot even open the mail". (hmmm) I go to see what happens and she says "Look!" I see a label on the login page: "your password was changed 16 hours ago" (facepalm) I ask her if she have changed the password and she say NO. So I ask the support guy if he can reset her password and that's it. Magic, magic!

In the end we remember that not all of us have the same "computer knowledge" and discovered that the company's website only works if you enter “www”, very good custom software company! Very good!

For about 3x years now, we have had 3x generic work email addresses that are used as microsoft accounts for office 2016 licenses.
(The company is dragging its heels on getting office 365 so MS like to make our lives hell.)

Suddenly we can’t get office updates... and when we sign in to see why, it says that because we are apparently only 3 years old we need our parents permission to use the account or we’ll lose access by September.
Never were we forced to enter a DOB when setting the accounts up!!! So it used the account setup date instead.

It turns out that we can’t change our DOB ourselves, as we are a ‘child’ and need a parents permission.
Fine.
I access my personal account and follow the instructions to add the 3x email addresses as my children so i can change the DOB.

‘Ha ha’ i hear microsoft saying, ‘it doesn’t work that way!!’

No, In order for the parent to verify their child’s identity, they are charged 0.50c per child!
Wtf!!
Doesn’t cost a lot but come on Microsoft!!

It’s that, or submit ID, which obviously wont work for a generic support@ email address like we have.
So annoying and we don’t know what to do.
Wonder how much MS are making out of this...

Internal mail form CIO's office:

"Thank you for being part of the internal trial for NPMe, we have decided to remove this tool in favour of Artifactory because of its support for multiple platforms and tools. We are sorry for the inconvenience, here is a link to migration scripts ..."

Migration "script" readme, please clone this repo, create file A, and B, and install these 2 dependencies.

Dependency 1:

- "install via homebrew ..."
- .... homebrew needs to update, checking for updates
- 10 mins later = Update failed, please upgrade to Ruby version 2.3
- Installs ruby version manager
- GPG signature verification failed
- Install GPG v2 + accept keys
- Install ruby version manager
- "please execute this command before running rvm"
- execute command
- "rvm install ruby-2.3"
- Install failed, please see log file
- Opens log file
- "Xcode on its own is not sufficient, please install xcode cli tools"
- Install xcode tools
- 5 minutes later -> "rvm install ruby-2.3"
- 10 minutes later "brew install jq"

Ok back to read me, "login to Artifactory, go here and copy paste XXX."

- Login to Artifactory
- Eventually find repo
- Login again to actually see credentials for some reason
- Screen doesn't match instructions in readme
- Click around
- Back to readme
- Back to artifactory
- Login again
- Execute command auth / setup command
- Copy contents to npmrc file .... now all my scoped packages are going to point to 1 specific repo

Fuck the migration, Fuck these shitty instructions, i'll set them all up again manually. See tags below for further opinions on this matter.

How do you guys/girls explain to potential new customers that you can perfectly work in a structured business environment and follow the rules, but also that you're assertive enough to oppose desicions being made based on bias, misunderstanding, fanboyism, or grave stupidity.

I just got informed from a freelance position that they would have hired me if it were not for my 'rebellious nature towards customers'

I don't oppose customers, i oppose stupidity unfounded.
Example from experience
> me working in a helodesk support position, all windows computer.
> new mgr comes into office, is a douche and complete mac fanboy
> wants all computers that are FINALLY working decent for some time in the entire department replaced with mac's... Back at 2010.
> whole team, even disliking microsoft themselves, are telling mgr that's a bad, dangerously dumb idea, expensive too, different OS, different software mgmt making, back then integration microsoft and apple was beyond diarhea... Several other issues the senior devs and admins pointed out

>mgr: 'but aple is soh much better, like a billion times better, hurrduurrrrr'
His decision passed somehow to the board..
> All stations from our customers get changed...we don't get a single machine to try out problems because overspending
> we are most of the time unable to help out customers because we still have pc's...
> mgr asks team why performance drops after 1 month
> we compared performance graph with his starting date of mgr, see clear drop after mgr's plan implemented...
> board stilll stands by mgr, gets praise for 'bold changes in the company', but appears to be some associate's son
> two main seniors leave after 15 years of employment, in three months, 80% of staff leaves.
> we canr fix the problems, we are not dev's , we get shit from all sides, i was still a junior in the industry so i worked as a slave inside that job.
> eventually get fired due to 'bad performance'
> mgr loses entire team... 'Hey why don't we outsource this dept to south africa, it's a lot cheaper! '

now that company is an it hellhouse where everyone get clinically depressed from sitting atbtheir station...
This is what i wish to oppose!

How to make that clear!

I just got the book "The C Programming Language, 2nd Edition" from Amazon.

I've had my wars with Amazon in the past for not protecting packages properly, and now it happened again. For the third time in 6 months.

The cover of the book is damaged, pages are bend a bit and it looks like someone took a key and tried to draw something on the front cover.

I contacted customer support to get a replacement, which was no problem, but still fucking annoying that I have to spend time on this shit.
Anyway, what pisses me off is the amount of work I have to do in order to send this shit back to them. Holy fuck!

First of all, I haven't met a single competent employee at a "post office" here in Denmark, as all of the offices are now a part of a either hyper markets or grocery stores. This means, that it's the stores employees handling this.

In this process from Amazon I have to actually clear it for customs with a form they need to take care of.
I have to print 4 labels, 2 which I need to sign and 2 I need to do something else with...

But I'm so freaking scared that they'll fuck this up and I'll get billed for 2 books. It wouldn't fucking surprise me, considering how fucking shit our postal service is in Denmark and how I've been screwed over by Amazon in the past

When Support burst into your office to find 4 devs standing in front of a whiteboard with frustrated faces.

And still asks: "Got time for a question? this will only take a minute.."

Half a year ago, I got fired in my job. The reason was the same always bullshit; we have very little clients, economy nowadays is terribly bad, our priorities are different now than when we hired you, etc.
The last week I spent there, I heard something about my poor performance and programming skills, and that pissed me off a lot. For six months I worked on a laravel web app for managing customers, tasks and invoices, a fucking CRM, but made specifically for that company just because they didn't know sugar, odoo, prime or whatever.
Parallel to the crappy CRM, I was told to patch some PrestaShop, WordPress and plain sites, and it was hard to communicate with customers, management ignored every email I sent, and all I was told to do was "do as they say".
The result was shit, obviously, and my work showed much less skill, knowledge and expertise than I really have.
After that, I spent a few months unemployed, studying and working as a waiter just to survive, because my contract didn't comply with unemployment office requirements for a pay.
Then I got this job, on an analytics company where guess what, I'm told to write a fucking laravel web app for managing customers, invoices and tasks. In the meantime, I design websites, and communication with customers is shit, and management ignores every single mail I send.
My salary is eight hundred putos euros again, and will contract is wet shit.
I know, maybe I am "not that good" to earn a 3000€+ salary and have a good team support.
But I'm not */that/* bad.

First company:

- being sat at an office that didn't have chairs with proper back support. It would kill my back every day. Like sitting on a bar stool coding.
- not having access to basic resources (cafeteria, salary bonuses)
- being seriously underpaid ($200 under)
- not having an IT process pipeline (yeah, this is a huge one): no JIRA, no git, no VCS, no continuous integration, etc. I fucking spend 45% of the time fixing coding-unrelated shit.

Second company (very aggravating):

- dumb frontend bitch and privileged colleague who both kept telling me months on end to shut up and who wouldn't listen to my advice on anything, while my advice would actually help the company advance in productive ways. The key here is being told to shut up while stagnating. i.e. dead end job.
- people advancing in the company based on nepotism and favoritism, based on having tits and ass, rather than skills and independence.

- pointlessssssssss meetings where decisions are made solely based on the opinion of Mr. favorite senior dev. The rest just sits there like a bunch of sad saps and yay-nodders. Incompetent PO's who "would like to hear your input" but then when you give it, they completely dismiss you.

- pointlessssssssss monthly meetings with stakeholders, where the dev teams do nothing but clash and act like pussies in front of the PM just to get in his favor, but behind scenes continue to make the same mistakes and telling the CEO everything is fine. Goodness, how can it get more unproductive.

- completely antisocial and nepotistic 'colleagues' who won't even talk to you, let alone smile at you or be friendly. You saying good morning and them pretending you're vapor that doesn't exist. Go go company atmosphere! Especially during lunch, those are the worst times. Imagine sitting at lunch where everyone looks like you killed their dog and the rest is huddled up in little high school groups.
What else? The incessant and pointless smalltalk that makes me want to bang my head against the wall. Talking about dogs, kids, what show was on tv last night. The fuck man, do you have a brain?!

Third company:

- HR bitches who think they are the shit and developers are antisocial, helpless misfits, but they work with computers and they don't even fucking know what a status bar is! The irony!

- forced socializing and stigmatization for the opposite. Imagine coming into a company and you don't say good morning. Should that be a problem? No. Instead, everyone starts dogging on you and hating you just because you didn't smile in their faces and said: hiiiiiiiiiiii how did you sleep? Did you feed your dog? Fuck you.
Elliot (Mr. Robot): "Wouldn't it be awesome if there was a mute button for life?" -boop, boop, boop, boop...- Ahh.. there.. that's much better."

- CEO's sucking up to you but when it comes to salary increase, they say shit like: "Ahhh ya know, it's kinda difficult." Yet another dead end job.

My coleague's story

- before leaving after long day at the office final look at support cases (after official support hours)
- sev1 ticket logged an hour ago, noone called us (although should have; after support hours)
- angry manager calls and demands to get in touch with the client immediately (we're already after support hours, FTS should pick the case, not us)
- we reach out. Customer has business-impacting case
- after initial info gathering: some cert got expired, they got a new one and placed it in the app's directory. The app still does not work
- the first question we ask: "are you sure you have placed it in the right directory?"
- "yes, we are sure. No problems there" - answers a voice with indian accent
- noone finds the root cause for hours.
- It's already 1am
- someone from client's specialists comes up with an idea: "are we sure the cert is in the right place? Let's try to move it to the same directory the old one was in the first place"
- .................................................
- production is working again
- "Why didn't anyone from support suggest this?!?!"
- .................................................
- 2am. Case solved, manager is informed everything's allright now.
- In the morning we get yelled at by the manager bcz we supposedly missed a sev1 ticket and were incompetent during the conf. call

This reminds me why I stay away from support. And why I started hating people. And why I do not work with indians (our ways are too different for me to stay sane and not to kill anyone).

#!/usr/bin/rant
So, we are a web development and marketing agency. That's fine... except now it seems that we are a marketing and web development agency. Where the head marketing guy feels it's his job to head up web development.

This is NOT what I signed up for.

When you offer web services to a client, the one meeting with the client should understand at least basic stuff, and know when to pull in a heavyweight for more questions. Instead, our web team is summarized by a guy who listens to 80's rock music in a shared office (used to be just me in there) and spends his days trying to get 30-year-olds on Facebook to click an ad.

He was on the phone yesterday with some ecommerce / CRM support, trying to tell them that they have an API, that "it's a simple thing, I'm sure you have it", and that's all we need to do business with them. Which is not his call, it's my call, but for some reason he's the one on the phone asking for API info. The last time I took someone else's word on an API, I underquoted the work and eventually found out that their "API" was nothing more than a cron job which places a CSV file on your server via FTP.

Anyway, we now have a full-time marketer and two part-time interns, with another ad out for an AdWords specialist. Meanwhile, I'm senior dev with a server admin / retired senior dev, and if we don't focus on hiring a front-end guy soon we're going to lose business.

Long story short, I'm getting sick of having a guy who does not understand basic web concepts run the show because he's the one who talks to the client.

During my 1st internship (IT support for a big office + maintenance of their server) there was a guy that was refusing to read email from his monitor, he had to print them out and then read... We were so pissed off because he was wasting so much paper and toner.

Rant/story

Ok, I've always respected my PM and took everything on me, but since a while I start getting bored at work and realised many wrong things with the company and management in general.

So, brief contextual situation for you guys, I used to be very shy, unconfident and submissive. That was 2 years ago. Now am much more confident and got my own techniques in managing my constant "in the moon"-mind and relational discussions with colleagues. No more stuttering and am now answering on the spot and focussed on the discussion.

So I was having a nice day extinguishing fires on our website, this evening my PM stressly-rushed into my office (which I share with 2 other colleagues), and pressured me into giving a phone call to some developer for a situation clarification: a Json endpoints seems to truncate text after some characters.

Just came back from the loo (not sorry for the details), had my thoughts about something else, as usual, and I was just like "chill, let me get my mind together and prepare myself to be on point for this phone call". Told her I need a few seconds and she was like "now now now" knowing me I'm a bit laid-back.

Grabbed the phone, saw she was laughing (always laughs whatever I do, I must be very funny) and went talking about me to my colleague (not backstabbing but like "I don't get why he needs to get prepped for a phone call"). I managed the phone call like a boss - like usual since I got more confident -, my pm left, I finished the call, went to her to tell her my conclusions on our issue, asked me if I checked the contract with our CMS company.

Told her nope, the Json is compatible with our DB-manager's API.

She coldly answered "right, will do it myself then", I was like ok, I know you won't do it, I'll get it done.

In 15 minutes I found the contract, notified her, analyzed it, and wrote a technical email to support.

Seriously, stop taking me for some retarded person and let me breathe

Huh.

I told tech support to install java, he installed jre. Maven needs the Jdk.Off to his office again.

TL;DR Dear boss, firstly, you always get someone to review anything important done by a fucking intern.
Secondly, you do not give access to your fucking client's production server to an intern.
Thirdly, you don't ask your fucking intern to test the intern's work that has not been reviewed by anyone directly on your client's fucking production server.

Last week, the boss and one of the lead devs (the only guy with some serious knowledge about systems and networking) decided to give me (an intern who barely has any work experience) the task of fixing or finding an alternate solution to allowing their support team access to their client machines. Currently they used a reverse SSH tunnel and an intermediary VH but for some reason, that was very unreliable in terms of availability. I suggested using OpenVPN and explained how it would work. Seemed to be a far better idea and they accepted. After several days of working through documentations and guides and everything, I figured out how OpenVPN works and managed to deploy a TEST server and successfully test remote access using two VMs. On seeing my tests, the boss told me that he wanted to test it on the client network. I agreed. Today he comes to me and he tells me to prepare testing for tomorrow and that the client technician is going to give me access to one of their boxes. And then he adds, "It's a working prod server. We'll see if we can make it work on that" and left. I gaped at him for a while and asked another dev guy in the room if what I heard was right. He confirmed. Turns out, the lead dev and the boss's son (who also works here) had had a huge argument since morning on the same issue and finally the dev guy had washed it off his hands and declared that if anything goes wrong from testing it on production, it's entirely the boss's own fault. That's when the boss stepped in and approached me. I ran back to his office and began to explain why prod servers don't top the list of things you can fuck around with. But he simply silenced me saying, "What can go wrong?" and added, "You shouldn't stay still. You should keep moving". Okay, like firstly what the fuck and secondly, what the fuck?.
Even though OpenVPN client is not the scariest thing to install, tomorrow's going to be fun.

This isn't a funny rant or story. It's one of becoming increasingly unsure of the career choices I've made the path they've led me down. And it's written with terrible punctuation and grammar, because it's a cathartic post. I swear I'm a better writer than this.

The highlights:
- I left a low-paying incredibly stable job with room to grow (think specialized office worker at a uni) to become a QA tester at a AAA game studio, after growing bored with the job and letting my productivity and sometimes even attendance slip
- I left AAA studio after having been promoted through the ranks to leading an embedded test tools development team where we automated testing the game (we got to create bots, basically!) and the database, and building some of the most requested tools internally to the company; but we were paid as if we were QA testers, not engineers, and were told that wouldn't change; rather than move over or up, I moved out to a better paying, less fabulous web and tools development job for a no-name company
- No-name company offered one or two days remote, was salaried, and close to home. CTO was a fan of long lunches and Quake 3 Arena 1-2 hours at the end of every day. CTO position was removed, I got a lot of his responsibilities, none of his pay, and started freelancing to learn new skills rather than deal with the CFO being my boss.
- Went to work as a freelancer for an email marketing SaaS provider my previous job had used. Made loads of money, dealt with an old, crappy code base, an old, cranky senior dev, and an owner who ran around like the world was on fire 24/7; but I worked without pants, bought a car, a house, had a kid, etc;

Now during ALL of this, I was teaching game dev as an adjunct at my former uni. This past fall, I went full time as a professor in game dev. I took a huge pay cut, but got a steady schedule (semester to semester anyway) and great benefits. I for once chose what I thought was the job I wanted over more money and something that was just "different". And honestly, I've regretted it so much. My peer / diagonally above me coworker feels untrustworthy half the time and teaches the majority of the programming courses when he's a designer and I've been the game programming professor for 8 years (I also teach non-game programming courses, but those just got folded into the games program...); I hate full-time uni politics; I'm struggling with money for my family; and I am in the car all the time it feels like. I could probably go back to my last job, which had some benefits, but nowhere near as good; my wife doesn't want me back to working in the house all the time because that was a struggle unto itself once we had a kid (for all of us, in different ways); and I have now less than 24 hours to tell my university I want to not pursue longer term contracts for full-time and go back to adjunct next Fall (or walk away entirely), or risk burning a bridge (we are reviewing applicants for next year tomorrow, including my own) by bailing out mid-application process.

I'm not sure I'm asking for advice. I'm really just ranting, I guess. Some people I know would kill to have the opportunities I have. I just feel like each job choice led me further away from a job I liked, towards more money, which was a tradeoff that worked out mostly, but now I feel like I don't have either, and I'm trapped due to healthcare and 401k and such. Sure, I like working more with my students and have been able to really support them in their endeavors this semester, but... that's their lives. Not mine. The wife thinks I should stay at the university and we'll figure out money eventually (we are literally sinking into debt, it's not going well at all), while most people think I should leave, make money, and figure out the happiness factor once my finances are back on track and the kid is old enough to be in school.

And I have less than 24 hours it feels like to make a momentous decision.

Yay. Thanks for reading :)

So, today in the office we all decided chipotle for lunch. We create the team order and sent it out to the entire office.

First thing we noticed: online ordering looks really good and has finally been updated.
Second thing we noticed: it never got tested and it doesn't work

Result: 7 angry developers who just wanted some burrito bowls start emailing chipotle tech support

The client in my previous two rants officially hired me as their Head of Tech Support.

I moved into the tech support office today, with a super comfy ergonomic chair and a huge table.

If only there's someone else here......

It all started with an undelivereable e-mail.

New manager (soon-to-be boss) walks into admin guy's office and complains about an e-mail he sent to a customer being rejected by the recipient's mail server. I can hear parts of the conversation from my office across the floor.

Recipient uses the spamcop.net blacklist and our mail was rejected since it came from an IP address known to be sending mails to their spamtrap.

Admin guy wants to verify the claim by trying to find out our static public IPv4 address, to compare it to the blacklisted one from the notification.
For half an hour boss and him are trying to find the correct login credentials for the telco's customer-self-care web interface.
Eventually they call telco's support to get new credentials, it turned out during the VoIP migration about six months ago we got new credentials that were apparently not noted anywhere.

Eventually admin guy can log in, and wonders why he can't see any static IP address listed there, calls support again. Turns out we were not even using a static IP address anymore since the VoIP change. Now it's not like we would be hosting any services that need to be publicly accessible, nor would all users send their e-mail via a local server (at least my machine is already configured to talk directly to the telco's smtp, but this was supposedly different in the good ol' days, so I'm not sure whether it still applies to some users).

In any case, the e-mail issue seems completely forgotten by now: Admin guy wants his static ip address back, negotiates with telco support.
The change will require new PPPoE credentials for the VDSL line, he apparently received them over the phone(?) and should update them in the CPE after they had disabled the login for the dynamic address. Obviously something went wrong, admin guy meanwhile having to use his private phone to call support, claims the credentials would be reverted immediately when he changed them in the CPE Web UI.

Now I'm not exactly sure why, there's two scenarios I could imagine:
- Maybe telco would use TR-069/CWMP to remotely provision the credentials which are not updated in their system, thus overwriting CPE to the old ones and don't allow for manual changes, or
- Maybe just a browser issue. The CPE's login page is not even rendered correctly in my browser, but then again I'm the only one at the company using Firefox Private Mode with Ghostery, so it can't be reproduced on another machine. At least viewing the login/status page works with IE11 though, no idea how badly-written the config stuff itself might be.

Many hours pass, I enjoy not being annoyed by incoming phone calls for the rest of the day. Boss is slightly less happy, no internet and no incoming calls.

Next morning, windows would ask me to classify this new network as public/work/private - apparently someone tried factory-resetting the CPE. Or did they even get a replacement!? Still no internet though.
Hours later, everything finally back to normal, no idea what exactly happened - but we have our old static IPv4 address back, still wondering what we need it for.

Oh, and the blacklisted IP address was just the telco's mail server, of course. They end up on the spamcop list every once in a while.

tl;dr: if you're running a business in Germany that needs e-mail, just don't send it via the big magenta monopoly - you would end up sharing the same mail servers with tons of small businesses that might not employ the most qualified people for securing their stuff, so they will naturally be pwned and abused for spam every once in a while, having your mailservers blacklisted.

I'm waiting for the day when the next e-mail will be blocked and manager / boss eventually wonder how the 24-hours-outage did not even fix aynything in the end...

I am in love.
I am in love with all the guys and girls working at Microchip support.
I am the kind of user that does not really understand what he's doing/what he wants to do, so I am constantly stuck in stupid configuration errors or looking for impossible solutions, yes I am THAT kind of a user...

Here is a PWM working, a support guy spent some minutes telling me that I have to connect to the right pin.
Ok, he had to tell me twice.😳
Thank you, it may have taken me days to find out this.

They does not know, but there is a HUGE amount of decreasing dumb question incoming 😈
Please be kind with me, and don't get mad when things will get serious, I will probably bring hell in your office, I am very sorry for that...

Still, thank you for helping the dumbest learner-by-mistake that doesn't know how to recognize a mistake.

I can't write this in the ticket system, I hope someone of you use devRant! (atsame54 office, I am talking with you!)

You are my stack overflow, and the project I will develop with your help is quite the only thing left before my graduate.

I will owe you so much beers, love you guys!!!

Friday :/ just me and one support guy in office 👍 fun

Never been promoted.

I was at my last job for 3 years 6 months (first out of uni), my last mid year review I was discussing my performance with my manager, he said I was doing everything I needed to be promoted, just needed to wait a bit longer. I had been performing at that level, with that extra responsibility, for 18 months.

I've since left for a job at Amazon, start in a week, and will literally double my salary. The thing that annoys me is I was one of the most junior engineers in the building, but giving support and teaching almost every engineer in the office. Granted, the company was only 30 people (mostly engineers), but still felt undervalued...

This week we had a live production issue that our staff were catching/fixing on the fly. We're a relatively small software team without any direct external customers, so this is not too unusual.

Unfortunately, the person in charge of dealing with these issues didn't resolve it during the work week, so we were stuck with it over the weekend. Said responsible employee left at 2:30 on Friday without figuring out how we'd deal with the problem without any staff in the office to intercept problem cases. Better yet, he drove all the way back, and was there from 3:30 to 4 and promptly left again without telling the rest of the team what was going on with the production issue. We asked how it happened, what it was, etc, but didn't focus on his fix (in hindsight, a mistake).

Since it's his job, I assumed that he would let us know what was up before he left on Friday. It turns out that he never addressed the production issue at all and just decided to leave.

A junior developer and I spent two hours contacting management (who, at this time are already at home with their families) to get clearance to either shut the system off or fix it. No one wants to give it and no one that's high enough up to approve the decision is available.

In the end, we asked the weekend mechanical support team (some friends of mine) to monitor the issue and they kindly accepted.

All of this could have been avoided if my coworker had either told us his plan earlier (so we could ask about the lack of coverage), gotten approval to shut it down for the weekend, or covered his own ass before he left for the day.

Ugggh. I get that we all make mistakes, but I really hope this guy shapes up soon.

!dev.rant

So in just a matter of minutes my job security has crashed and any week could be my last again all because my jobs head office decided to change everyones positions in management...

So once again I'm back to square one in yet another useless fucking job search with barely anything to offer other than 5 years of retail experience and 3 years of IT support... Fan-fucking-tastic, would almost be more survivable to just go on centre link at this point -,-

Frustration at its peak !!

So the CTO of the company I recently joined, whom I considered to be cool personality of all the open culture in the office and open communication, seems to be all wrong.

Few days back he suddenly dropped a mail to all the tech team members mentioning that we need more streamlined process in the company and many more blah blah stuffs... to which all of us agreed.

But. But. But. The last line(small font size) mentioning that from now onwards we need to come on Saturdays too until further notice. I mean WTF !!? Seriously.

But today in stand-up when one of the guy asked the agenda, he just tossed the question saying that we need to be more active attending "client tickets". Goddammit. We are devs, not tech support.
To this one of the other dev, said the exact same thing that was going in everyone's mind. Call the team that are required on Saturdays. To which his reply was, " Come on Saturday, we will speak then".

I was like 👏👏👏

P.S. Not that we are not ready to come on Saturdays, but at least take consent of all the members in the team, if you all babble so much about open culture and shit. We have friends and family too to have fun with, and need to take little rest on weekends.
And most importantly, tell us some firm reasons to be there on weekends, not just "You have to come, because we said so!"
Period.

Every year, the worst dev experience comes right at the holidays, when website owners with big egos want to launch right on (U.S.) Thanksgiving Day, Christmas Eve, or New Year’s Eve/Day because they think they’re that popular and important. It never occurs to them that this is the WORST time because any third party support you need for hosting, APIs, plugins, etc. is either backlogged or out of office. And because NOBODY is eagerly awaiting the redesign of ANY website on those particular dates since they are stuffing their faces and getting s&&&faced at bars and parties. Nobody will even notice that your website has changed until January 15th at the earliest.

Ok c++ professionals out there, I need your opinion on this:
I've only written c++ as a hobby and never in a professional capacity. That other day I noticed that we have a new c++ de developer at the office of which my first impression wasn't the greatest. He started off with complaining about having to help people out a lot (which is very odd as he was brought in to support one of our other developers who isn't as well versed in c++). This triggered me slightly and I decided to look into some of the PRs this guy was reviewing (to see what kind of stuff he had to support with and if it warranted his complaints).

It turns out it was the usual beginner mistakes of overusing raw pointers/deletes and things like not using various other STL containers. I noticed a couple of other issues in the PR that I thought should be addressed early in the projects life cycle, such as perhaps introduce a PCH as a lot of system header includes we're sprinkled everywhere to which our new c++ developer replies "what is pch?". I of course reply what it is and it's use, but I still get the impression that he's never heard of this concept. He also had opinions that we should always use shared_ptr as both return and argument types for any public api method that returns or takes a pointer. This is a real-time audio app, so I countered that with "maybe it's not always a good idea as it will introduce overhead due to the number of times certain methods are called and also might introduce ABI compability issues as its a public api.". Essentially my point was "let's be pragmatic and not religiously enforce certain things".

Does this sound alarming to any of you professional c++ developers or am I just being silly here?

I never yell at co-workers but I did get yelled at quite a lot of times (2019 - pre covid).

I was leaving the office on time.

Just another reason I support people working from home.

I was Just college fresher who completed his Engineering. My first week in the office. And a system was provided to me, since it was support project so I was given direct access to production database.

Fresher + Production Database + Access of Admin credentials = Worst Possible Combination

So it was my night shift, I was told to update new tariff plan for our client (which was one of the largest telecom service in India) .

If someone recharges for more than 200 Rupee, that person will get 10% or 20% extra talk time. Which was only applicable for particular circle (Like Bihar and Rajasthan).

Since I was fresher, I was told to update given query from my senior employee which he shared on the shared folder. Production downtime was in the mid night, so at that time I updated that query on the production database.

Query successfully updated. I completed my night shift, went home and slept.

When I woke up, I saw my mobile it had 200+ missed calls from different locations of India. They were Circle heads of that telecom service provider who contacted me. I realized something unexpected is expecting me.

Then at that moment my team lead called me and he asked me to come office right away.

Reminding you I was a fresher, I was shivering. What have I done there?

When I reached office, I came to know that the query I updated on production bombarded.

Every person who recharged that day (duration from midnight to morning 10 AM) got 10 times or 20 times more talktime.

A part of Query was something like this where error was made:

TalkTime = RechargeAmount + RechargeAmount * 10/100; (Bihar)
or

TalkTime = RechargeAmount + RechargeAmount * 20/100; (Rajasthan)
But instead of this query, I updated below one:

TalkTime = RechargeAmount + RechargeAmount * 10;
or

TalkTime = RechargeAmount + RechargeAmount * 20;
In a span of 10 hours, that telecom service lost revenue of 6.5 crore Rupees. Thanks to recovery team they were able to recover 6 crore but still 50 lakh Rupees were in loss.

One small query, and approx 1 million dollar was on stake.

Aftermath of this incident

My Mistake:

I should have taken those queries on mail. Or, there should have been mail communication regarding this.
Never ever do anything over oral communication. Senior employee who did this denied and said he provided correct query, and I had no proof of communication.
I told them, it was me who executed that query on production. Since I was fresher, and took my responsibility of that incident. My team lead rescued me from that situation.
Lesson Learned:

Always test your query and code multiple times before you execute or Go live it on production.
Always have email communication for every action you take on production.
Power comes with responsibility. If you have admin credentials of production never use it for update/delete/drop until you are sure.
Don’t take your job lightly.
I was not fired from that Job, but I have learnt my lesson very well.

Let me tell you a tale, children. Of how one of the mostly ghastly, horrid pieces of software currently on this earth came to be in its current, pitiful state.

It all began on January 28th, 2015.

On that day, Tim Cook, CEO of Apple, sat leisurely in his office. He had just finished watching a live stream for a conference held by Facebook.

Minutes after the stream ended, he quietly sat in his chair, pondering over what was just shown.

The whole keynote was well done, he thought. But something about it just didn’t sit right with him. It was one specific line uttered by one of the keynote speaker that bothered him.

“React Native will help developers easily write code that will work on both iOS and Android”.

Out of all the talking done throughout that conference, it was that sentence, in particular, that stuck out like a sore thumb t Cook.

Those words began to echo in his head. “...Android”, Tim muttered to himself, gritting his teeth.

He immediately grabbed his Iphone from his pocket, and called the Technical Director of Xcode.

On the phone, the two discussed Xcode as it pertained to Facebook’s latest tool.

“Now, I’m not saying that we shouldn’t provide any support for React Native”, Cook told the director; “Just make it a bit more inconvenient for anyone using React, that’s all”.

The director thought his boss was nuts. Why on earth would you want to intentionally make using an IDE as painful of an experience as possible? But the technical director also knew that, more importantly, he wanted to keep his job.

“...We’ll do our best to make it a total pain in the ass to use React Native in Xcode”, the director told his boss with a shrug.

And so began one of the sickest jokes ever played on developers. A joke so twisted and cruel, it would make even the creator of PHP gasp in abject horror.

Who knew that someone would go out of their way to create an IDE that doesn’t even bloody work half of the time.

And don’t get me started on the absolute piss poor excuse for documentation this thing has.

I have a really old Toshiba NB200-10P notebook with Intel Atom CPU and 2 gigs of RAM and 32 bit architecture... It was made for Windows XP, and now it barely runs Windows 7... So I'd like to give new life to this old piece of hardware with Linux (for basic tasks like Office, and maybe coding with Notepad++)...
I really like Manjaro, but after they ditched 32 bit support, the Manjaro-32 community project seems a bit unstable...

So, could you devs please recommend some reliable - and somewhat good-and-simple-looking - Linux distros?

A dev life in Queen songs:

„A Kind of Magic“ - Build successful
„A Winter’s Tale“ - Key Account Manager visits customer
„Action This Day“ - Release day
„All Dead, All Dead“ - System down
„Another One Bites the Dust“ - kill -9 4711
„Breakthru“ - 10 hour debuging session
„Chinese Torture“ - Microsft Office
„Coming Soon“ - Client asks for delivery date
„Dead on Time“ - shutdown -t 10
„Doing All Right“ - How's the progress on the new feature?
„Don’t Lose Your Head“ - git push -f
„Don’t Stop Me Now“ - In the zone
„Escape from the Swamp“ - Hand in resignation letter
„Forever“ - while(1)
„Friends Will Be Friends“ - friend class Vector;
„Get Down, Make Love“ - No rule to make target "Love"
„Hammer to Fall“ - Release day
„Hang on in There“ - 2 weeks until release
„I Can’t Live With You“- Microsoft
„I Go Crazy“ - Microsoft
„I Want It All“ - Google
„I Want to Break Free“ - free( (void*) 0xDEADBEEF );
„I’m Going Slightly Mad“ - Impossible feature requested
„If You Can’t Beat Them“ - Impossible feature promised by sales
„In Only Seven Days“ - Impossible feature ordered
„Is This the World We Created...?“ - Philosphic moments
„It’s a Beautiful Day“ - Weekend
„It’s a Hard Life“ - Weekday
„It’s Late“ - Deadline was last week
„Jesus“ - WTF?
„Keep Passing the Open Windows“ - Interprocess communication
„Keep Yourself Alive“ - Daily struggle
„Leaving Home Ain’t Easy“ - Time to get up and go to work
„Let Me Entertain You“ - Sales meets customer
„Liar“ - Sales
„Long Away“ - Project start
„Loser in the End“ - Dev
„Lost Opportunity“ - Job ad
„Love of My Life“ - emacs/vim
„Machines“ - Computer
„Made in Heaven“ - git
„Misfire“ - Unhandled exception at Memory location 0xDEADBEEF
„My Life Has Been Saved“ - Google drive/Facebook
„New York, New York“ - Meeting at customer
„No-One But You“ - Bus factor = 1
„Now I’m Here“ - Morning rush hour
„One Vision“ - Management goals
„Pain Is So Close to Pleasure“ - NullPointerExcption
„Party“ - Delivery completed
„Play the Game“ - Customer meeting inhous -
„Put Out the Fire“ - Support hotline
„Radio Ga Ga“ - GSM/GPRS/UMTS/LTE/5G
„Ride the Wild Wind“ - Arch Linux
„Rock It“ - Linux
„Save Me“ - CTRL-S/CTRL-Z
„See What a Fool I’ve Been“ - git blame
„Sheer Heart Attack“ - rm -rf /
„Staying Power“- UPS
„Stealin’“ - Stack Overflow
„The Miracle“ - It works
„The Night Comes Down“ - It doesn't work
„The Show Must Go On“ - Project cancelled
„There Must Be More to Life Than This“ - Philosophic moments
„These Are the Days of Our Lives“ - Daily routine
„Under Pressure“ - 1 day until release
„Was It All Worth It“ - Controlling
„We Are the Champions“ - Release finished
„We Will Rock You“ - Sales at customer
„Who Needs You“ - HR
„You Don’t Fool Me“ - Debugging session
„You Take My Breath Away“ - rm -rf /
„You’re My Best Friend“ - emacs/vim

I can't talk to our management. It's not like they aren't present nor that I wouldn't find them. I'm infront of their office actually.

But apparently their room number of 505 suggests that they don't support a modern protocol version and I disabled my legacy support. This won't work.

Back in the old days, ie. before facebook, I used to save all my funny email attachments to a folder. I got talking to one of the support guys. Seemed a nice fella. So, I network shared my folder and told him to how to connect. I did suggest that he probably shouldn't share it with everyone else in support as some of the material was a tad risqué.

I realised he hadn't taken notice of this advice when I walked in the office and all the support PC CD drives were randomly opening and closing and the PCs playing farting noises. (Anyone remember that?)

I had to go round all the PCs and kill the process.

I then returned to my own machine and disconnected the shared drive.

Bought myself a standing desk (one that rests on top of an existing desk), a new chair with good lumbar support and a few other office bits and pieces before the end of the tax year in the UK. I didn't think I'd be able to put them through my Ltd Co next year because of IR35 changes, but they have been delayed now.

The only thing I don't have yet at home is dual monitors. Otherwise the setup feels great. 30 Mins sitting followed by 30 Mins standing is doing wonders for my old back

Guys, why does every idea project I get are already made!

"
Hey I have an idea, I could create a linux distro to replace those 🤬 windows 7 that have office 2003 and all that crap and that always update at my brother’s school.

I should base it on Ubuntu, as it is the most popular distro with the most support on the Internet (for those teachers that can’t enter a 🤬 ‘ , yes an apostrophe).

It should have all those sweet open source softwares to show the kids the open source world.

It should have a centralized restriction thingy.

How could I name it? Oh maybe Edubuntu, yeah that’s a cool name.

*searches it*

🤬 you!

I guess I could contribute to it, but I think it’s dead

Got pulled away from the beauty of code yet again today to moonlight as tech support. Two people in my office got "bitlockered" in the same day... Imagine turning on your computer and finding out it needs a bitlocker recovery key when you never enabled bitlocker. Thanks Windows 10 + Dell.

I had this amazing boss. He had 25 years of experience in the sector covered by our software, an ERP. He knew how to be a programmer, a boss, a sales manager, a support person.
I learned most of the best practices from him: do not shout in the office, it makes impossible to work. Don't hide something to your coworkers, nobody was trusting him. Be clear with your clients, his subtle mind tricks pissed off a lot of clients. Your client needs to see an economic advantage in your offers, trying to sell gold priced shit is not a good way to stay in the market. The list could go on and on and on.

I learned what happens when you do everything in the wrong way, and I will never forget.

So i started an (8 month) internship in January. Team of 4 (2 senior/mid level devs + boss) plus 6 or so other people in our other office overseas. Everything was going really well IMHO. Boss's feedback for halfway through the internship was good too.

First 4/5 months were great: loved the team, got feedback and help when i needed it, wasn't stuck doing support too much, etc.

This all changed when both the devs moved to our other office. My boss works from home a lot and has frequent meetings, so i hardly see him. I have a 1 hour window first thing in the morning if i need help from the devs overseas. After that im on my own.

If i get stuck, even on something very small that a more senior dev could explain in 2 minutes, I'm stuck either unable to work or figuring it out (wasting hours of time) for the rest of the day.

On top of this, since I'm the only one around in our office, im stuck on support every week which takes hours of my time usually. Last week support ate up most of my week, which put me way behind schedule on my other work. (That was an unusually busy week of support.)

Feeling incredibly frustrated right now, just wanted to get this off my chest.

WTF IS THIS? Been popping up all day.... I tried googling but official support says to uninstall Office and Visual Studios....

WTF MSFT!!!! Quite frankly it feels even tech support at tech companies aren't very competent.... just staffed by a bunch of call center monkeys?

Hey DevRant, I'd like you to meet "Marketing Brandon", his favorite daily activities include:

- asking me when that landing page is going to be ready

- asking how to support a customer on live chat even though he chose to assign the ticket to himself in the first place

- explaining how important social media is

- telling me he's working as fast as he can on some website copy I need and then sitting and composing tweets for 40 minutes

- asking if I can "just real quickly when I get the chance" implement a huge new feature for our users

- announcing to the entire office that he "has to leave early today" because the pet store closes at 5 and his ferret ran out of food yesterday

-.-

Does your office have a Marketing Brandon or similar?

There are days I imagine what my life would be like as a farmer instead of being a developer.
Two major sets of fully manual tests due on one day, after I've been alone in the office for two weeks handling all development, testing and support requests; inbox full of dumb questions that are answered in docs; people at my desk asking for shit that won't get done; and although the other devs are all back, one is "working" from home, one has no permissions to SVN, and the other is still learning how to do anything useful.
To top it all off, I've a meeting in twenty minutes, and I've managed to get coffee on my shirt and in my ear buds in a curious incident involving my headphones getting dunked in my coffee and going towards me at high speed.
Oh, and my wife just called saying the baby is screaming like a banshee at home, so I have that to look forward to.
Ugh...

My monday started with boss calling me at 0730 asking if I could do a support-mission at the offices of the local landfill - this because 2 of the support people had called in sick and we where short on manpower. RIGHT! I said, with a sense of dread and disbelief. ended up spending much of the day there. fixing everything from default reader of pdf to calibration of mouse sensitivity.

It's not like I need to code or anything, since I am working on two different projects and in competition of a third. Finally came back to the office after been at the landfill until lunch and got another support mission; this time internal mission. namely write out from our companys database and import the data to an absolute atrocity called PowerBI so our accountant get the numbers......... FINE!!! I'll do that too, but dont come to me and cry when the project delivery date gets postponed into eternity!!!

!rant from a support guy

I was tasked to migrate an Exchange 2003 server (yes, those are still used) for an upcoming Office 365 deployment. There are no direct upgrade path from one another, as far as we know

My task was to export PSTs from mailboxes. Great, a native tool exist for that in 2003 (exmerge). But only for less than 2 GB mailboxes because ANSI/Unicode! Half of our mailbox busts that limit. Oh, it seems Exchange 2007 has a PowerShell command for exporting to PST as well! But pre-SP3, that command relies on a local installation of Outlook on the server (DAFUQ), and has been superseded by another "standalone" powershell command. So I install a bogus Windows 2012 server only for that purpose, with Exchange Management Tools (which, by the way, is bundled with the Exchange installation setup and REQUIRES to have IIS installed on the target machine. Also, if you install ONLY the Exchange 2007 Management Tools and wish to uninstall them afterwards, you can't because the uninstaller wants me to select an Exchange Role to remove, which are all unchecked in my tools-only setup). Never worked, and Google-fu says that the newer Exchange 2007 New-MailboxExportRequest command seems to have removed Exchange 2003 support.

So i'm back to installing a pre-SP3 Exchange 2007. Then the older Export-Mailbox powershell command whines about 64bits and 32bit incompatiblity-- actually I ***HAVE*** to have the whole OS/software stack 32bit ONLY. Don't ask me why!

Some article I found says I could fire up an XP virtual machine for that, I go for Win 7 x86. "Sorry, Microsoft Exchange won't be installed on a workstation environment because reasons." All right then, let's go for an old Windows Server 2003 x86. Have you tried to boot this up in an Hyper-V environment where mouse and keyboard support for Windows Server 2003 are apparently optional? No keyboard AND mouse events sent to the guest machine at all.

* Sigh *, let's use a Windows Server 2008, but WATCH OUT! Microsoft has discontinued x86 support on their W2008 R2 release, so non-R2 for me. Even then, mouse event wasn't sent until I installed guest additions.

After all, export-mailbox ended up working, but that costed me two days of banging my head against the wall. (Oh, and I take internal calls inbetween as well...)

And that's why I aspire to be a programmer. Thank you for nothing, Microsoft!

Microsoft Teams 👎

Luckily most of our company uses Zoom, which is great UX-wise. But MS Teams... What a joke!

I've even been on a call with MS engineers for some Office integration support. Of course, they scheduled a Teams meeting. It was embarrassing how bad the quality and connections were. But likely they simply don't know any better...

More tales from University Tech Support:

Haven't been able to get ahold of this staff member for weeks to do required maintenance. Emails, VMs, surprise office visits, she's never anywhere to be found.

Finally my boss emails her with the subject line "Free Money", and gives her some sass in the email about calling IT back.

Yeah, she responded in minutes...

One of our team mates is based out of the US office. We are physically distant, but after our manager's departure, we lost touch because our scope of work was different.

Me and two other team members work closely with each other from India and dude is alone, working out of the US.

Super smart, very polite, and a fun person to work and be with. Even when our interaction was less, I learnt so much from him.

Since, I am facing some challenges, I decide to use it as an excuse to connect with him for a coffee and also seek his guidance because he is senior to me.

Some things he mentioned,

1. Our new line manager asks him to do things on spot with no heads up. He has to drop everything and complete the ask.

2. Often times, poor guy, is asked to join meetings on immediate basis. Even while he is having his lunch.

3. He never got support from our new manager. Infact, based on the conversation, I realised that the manager supports me more.

4. He is facing same, if not more, issues with tech. And he didn't have any guidance on how to handle the issue.

5. A lot of times he is facing process and system problems which he isn't able to solve because the org culture is that of working in Silos. And he doesn't get any support from manager.

6. Tech has clearly pushed him back when he asked for help and other teams never respond to him.

My man was still smiling bright and was looking things from a positive lens that all of this is interesting and adds to the learning experience which will be valued when we decide to move on from this job.

These are the people who inspire me. Smiling in the time of adversity.

Even when he had his own challenges, he was ready to guide me and hear my frustrations. I offered him help and will make sure to stay connected so he doesn't feel left out and alone in the team only because we don't work together in physical space.

One thing I have learned over time is, while I am facing problems, someone out there is facing more and difficult problems then me. I always tend to blow up my problems out of proportion then what they actually are.

I am the dumbest person that I know and mark my words, I'll die because of my empathy. I wish I could help my team mate in any possible way.

A little story which happened my SECOND day on the floor after getting hired to do customer-facing phone support for my current job (can't mention the name, NDA). Customer from Detroit calls in:
Me: "Thank you for calling (company), my name is Guru, how can I assist you?"
C: "Uhhh, yeah. I need to get back into my ID. I can't backup my tablet or phone, and y'all are kinda holding my data host-" <Loud gunshots>
C: "oh! Shit!" <sound of running feet>
Me: "Everything OK sir?"
C: "Fuck! Naw! Hang on!" <more running, jumps a fence, skids to a stop>
C: "Ok, I'm safe, I'm safe... So what I gotta do to get y'all to let me back into my shit?"
*MUTE* Me: "First of all, what the fuck are you doing on the phone with me when you should be either A) calling the cops because, I dunno, just maybe some trouser stain is attempting to kill you, or, B) FIRING BACK, MOTHERFUCKER!!"
*REAL* Me: "OK, first you gotta… (outlines step 1,2,3... etc)
C: "OK, that sounds easy enough. I'll try it when I get to the office, I'm on my way there now- shit. Hold on again..."
(talking to someone on the street): "what, him? That dude? Over there? That dude... In the shirt?What the fuck!? Are you sure? Hold on, sir! I'ma call you back..."
Last thing I hear before the line lets go is a large BOOM!

Sometimes it's best to just sit back and sip your coffee...

Kudos to Fedora for the 32 workstation release. It works as advertised on Lenovo laptops (even the new ones) OOTB, no issues.

Caveats: It's Wayland with Nvidia graphics disabled and has no fingerprint support, but that goes with the territory. Still an arch adherent personally, but it makes the office engineer laptop story significantly easier.

So first rant, here goes weirdness, and also lengthy rant

So in my company we have the hr and accounting managed by the same person which also deals with all things employee related and she had a need for a way to extract a birthday from, what is in our country the personal identification number, things go great i get a formula that performs parts of the magic up to the point where the first digit of the number dictates the gender and century to be used when forming the full year, mind you only the last two digits of the year are in plain within the id number so i thy a number of ideas. After bashing around google sheets for a while ( i've got open office installed and formulas don't export well to the excel that person uses but google sheets does so i built it there).

First idea : make a few conditionals to check for the value so we have 1 and 2 for 19th century, 3 and 4 for 18th century , 5 and 6 for 20th so i go ahead and write my conditions and they fail, all evaluates to false, it cascades through the else variants up to the last one so i'm wondering if the "if" itself doesn't support the or operator, seems it does, next i think it's the bloody condition written wrong so i reevaluate my logic in php in a test script, it works as intended, then i think ok not the right function called, let's see the docs, docs confirm i'm doing it right but what was wrong was the way i was getting that first number, using left seems to produce a string although the base thing is a number, now i start searching how i can cast it, like you would normaly do when the data type is fried, value function appears to be the solution but it isn't working....now i'm thinking "ok so i have a value and different things to print out so let's look for a switch, maybe it can understand that" switch function found under the form of choice, i get it sorted but am stuck wondering why the heck was the if and value combination not working.

Simple answer to that : value doesn't work well with function results, a known bug listed by someone in a comment, a comment i have failed to read for about 45 minutes of trying to understand.

All in all it worked well for the person asking for it so it's nice.

Been working shitty odd jobs since I was in high school and college. Spent the majority of 2017 looking for any entry level tech job just to see what kinds of jobs I can land with current work/school experience.

Needless to say I had the absolute pleasure of quitting a doctor's office that I spent five years at. Now I'm in my first week working in tech support where they're actually going to pay for me to take classes and get certs. Couldn't be happier and I'm writing this to send positive energy everyone's way.

WARNING - a lot of text.
I am open for questions and discussions :)

I am not an education program specialist and I can't decide what's best for everyone. It is hard process of managing the prigram which is going through a lot of instances.
Computer Science.
Speaking about schools: regular schools does not prepare computer scientists. I have a lot of thoughts abouth whether we need or do NOT need such amount of knowledge in some subjects, but that's completely different story. Back to cs.
The main problem is that IT sphere evolves exceedingly fast (compared to others) and education system adaptation is honestly too slow.
SC studies in schools needs to be reformed almost every year to accept updates and corrections, but education system in most countries does not support that, thats the main problem. In basic course, which is for everyone I'd suggest to tell about brief computer usage, like office, OS basics, etc. But not only MS stuff... Linux is no more that nerdy stuff from 90', it's evolved and ready to use OS for everyone. So basic OS tour, like wtf is MAC, Linux (you can show Ubuntu/Mint, etc - the easy stuff) would be great... Also, show students cloud technologies. Like, you have an option to do *that* in your browser! And, yeah, classy stuff like what's USB and what's MB/GB and other basic stuff.. not digging into it for 6 months, but just brief overview wuth some useful info... Everyone had seen a PC by the time they are studying cs anyway.. and somewhere at the end we can introduce programming, what you can do with it and maybe hello world in whatever language, but no more.. 'cause it's still class for everyone, no need to explain stars there.
For last years, where shit's getting serious, like where you can choose: study cs or not - there we can teach programming. In my country it's 2 years. It's possible to cover OOP principles of +/- modern language (Java or C++ is not bad too, maybe even GO, whatever, that's not me who will decide it. Point that it's not from 70') + VCS + sime real world app like simplified, but still functional bookstore managing app.
That's about schools.

Speaking about universities - logic isbthe same. It needs to be modern and accept corrections and updates every year. And now it depends on what you're studying there. Are you going to have software engineering diploma or business system analyst...
Generally speaking, for developers - we need more real world scenarios and I guess, some technologies and frameworks. Ofc, theory too, but not that stuff from 1980. Come-on, nowadays nobody specifies 1 functional requirement in several pages and, generally, nobody is writing that specification for 2 years. Product becomes obsolete and it's haven't even started yet.
Everything changes, whether it is how we write specification documents, or literally anything else in IT.

Once more, morale: update CS program yearly, goddammit

How to do it - it's the whole another topic.

Thank you for reading.

Been moved out of the main office to a larger room for social distancing. Other staff also working from here. Seems convenient to them to have on-tap IT support. Driving me fucking crazy. I wonder if I can justify working from our server room to get some peace...

I work part-time in a small non-tech company as the only developer/tech-support. The work is fine and I got a own laptop.
But fml my laptop is the slowest in office and should be burned already in the stone age.

Wrong place. . But ama rant
I think having a girlfriend and being a senior software engineer dont go together.
For the past 3 weeks I have a very terrible week product luanch after product luanch. . To top it up all product promotions keep coming left right center then you also need to support some system you wrote many many years ago because the company does want to hire support engineers. You go to office at 8am and leave 7pm some times 9 in the afternoon . There is no time to see your see your gf and weekends, its either you are working on some thing random. Try to explain that to her.. all she see are excuses not be with her. The moment I try to be unemployed I doubt if she can stay

I actually like where I currently work, sure it has problems and some office politics. The work is not always exciting but what makes it good is not having someone breathing down my neck about timesheets, noone cares if the hours you work are not exactly business hours and a bunch of other stuff.
What I really like though is having a boss who backs my judgement. If I refuse to commit to timelines or work without being given the information I need he'll support me. I've had too many yes men as bosses which always ends up with the devs coping all the blame when everything goes belly up.

life becomes sulking when you have no support.

1. bought a new car. finally everything went good and i was able to get out of the infinite loop of anxiety : "where would i park?" "fights with neighbour" , "how to become confident after learning to drive in driving schools?" , efc

2. on delivery day, a friend helped park the new car near home. the plan was that from next day , we will start taking classes on self car with a car trainer

3. this morning, i took a class with car trainer alongside my mom as she wanna learn too. she used to drive somewhat shakily 10 years ago.
She got scared seeing me to drive. i was driving fine as the trainer hmmself didn't scolded me anything. i was driving at 30kmph on empty roads, while she is trained to drive at 10-15kmph. whe she drove, her driving was full of jerks and sudden break/clutch release, but i remained mum

4. later on, one of my friend also rejected going with me for driving. and the car trainer is also citing some time issues for next few days. i am now stuck with:

- a brand new car wrapped under sheets with no future for getting out

- a driving license in my wallet that will keep on taking dust as i would rarely be allowed to ever take my car out for a 60km drive to office.

-some overly anxious parents trying to take out my morale

- a sad me. when will the life give me a chance to fuckin grow up?

i have cracked the IT for fuck's sake. i started from peanuts salary, and worked my way to a great package, i am a person who understands how to live. why the fuck can't i learn this skill

I bought the new dell xps15 57 days ago and now it’s ducked (pun intended).

Last week the screen stopped working. I powered off and back on. Then I get a cpu failure light sequence.

I call dell. To my surprise they have given me next day support for free. The guy comes the next day.

He says he will come between 4-6pm. at 615pm he phones me and says he will be late. I hang out at work to wait for him.

Finally at 730pm he comes and doesn’t have a screwdriver for the laptop. So he leaves to go buy one. 8pm he comes back. It takes him an hour to replace the motherboard by which time I just want to check it works and then go home. It seems good and we both leave the dark office at 930pm.

The next day I notice the sound isn’t working. He also hasn’t closed the laptop properly and there is a dent on the right hand side.

Despite dell giving me next day support it takes a week for them to come back with a solution.

I now have to send it off to them and I’ll be a week without the laptop...

It was incredible when it was working. But laptops aren’t great when they don’t work!

Perhaps I should have got a Mac...

First rant! I'm currently on my first actual dev job and I've been learning a ton, doing extra studying/side projects in my free time and office environment is decent with good colleagues!

BUT

1) I'm getting paid about half as much as someone on my level (education and experience considered) - partly my fault, but thought experience would outweight the shit pay, now I'm really starting to question this bullshit

2) I'm away from all my friends, and by the end of my contract, 90% of them would have graduated... Have no friends outside of work where I live, and any social life I had, died when I moved

3) My work project is fucking tedious and could be flipped upside down to be of actual use, but no, company can't change how they've done things for the past 1000 years. But who gives a flying fuck about junior's suggestions, I haven't got decades of experience to back my ideas, plain logic and industry feedback isn't enough

4) Programming 24/7 for months is doing no favours to my hobbies, as I'm either too tired to do anything, or I don't have the time

5) The piece of shit library that I HAVE to use (because alternative has no support, lacks basic documention, the usual...) is built so that any automation that my project is meant to provide, is next to impossible to achieve, so day-to-day I'm just spitting in the wind as I'm slowly falling behind schedule

Quitting isn't really an option, as I'd have to find a job with significantly higher pay, really quickly to benefit from leaving... which is next to impossible

So here I am, stuck between frustration with aspects of my life and being contempt with other half (the learning and programming as a career)...

Is this something that will stay with me throughout my career/life? Or is it simply a shitty-entry-level situation out of which I'll grow out of?

The magic Apple Support:

A few days ago, I suddenly couldn't login to iCloud on my mac. I thought it was something that would be gone if I would try turning it back off and on again. Didn't work. Used the mac without bothering about it. I was too lazy to call the Apple Support and it didn't annoy me that much.
A day later, suddenly Spark (my email client) didnt work either, it asked me all the time to re-login into one of the accounts but "an authentication error occured". At that point I thought it was a problem with the keychain. Because i don't use email that often and the last time I should pay 30€ if I wanted to call Support (out of warranty), I just started using email on my phone.
Yesterday, MS Office (yes I use it and I like this Microsoft Product and I'm an Apple fanboy) wouldn't login either. I didn't call them.
Today, I had finally time to call them. They didn't want to charge me since I selected an Apple-Id Problem (and I think the Support Hotlines are free to call idk). The call from Ireland came 2 times and the connection didn't work (thanks iPhone). The third time, the moment the Support guy said Hello iCloud worked. A few second later Office and Spark worked again too. I don't know how these coincidences happen. Anyway, I am just happy my stuff works again and I don't have to use Google Docs and write my mails on my phone.

Thought I'd post this for my friend in QA, because she's been having a horrible week at work.

So we were supposed to have production deployments last night (Tuesday) and tonight (Wednesday). We were told these dates a week ago, which is fine. The QA support cleared their after-office schedules on those dates to accommodate, since the deployments would be happening at 10pm.

Last Monday they moved the deployments to Thursday and Friday, because our "project managers" want to cram as many fixes and resolutions as possible. So of course, we devs are being rushed to speed these additional tasks through to being included (bypassing a LOT of quality checks).

Of course, the QA team finds defects (we devs were expecting that, so no big) and the PMs start blaming them for the delays. Which is just stupid. And my QA friend? They're trying to make her a scapegoat by throwing her under the bus with business.

Fortunately, she's a smart cookie and not only has all communications with the PMs documented, she also has the other QAs backing her up by running the same tests.

tldr; Fuck those project managers who suck up to business and don't give a shit about the people who do the actual work. May they burn in hell and their souls rot in a cesspool of acidic farts for all eternity.

I find still very funny that Desktop outlook (So Microsoft) doesn't support MFA from Office 365.

I'm kind of tired to tell user go and geerate "app specific" pass which bypasses MFA.

Specially when even default Windows 10/11 mail client supports MFA just fine and fucking faster than outlook.

This is the part of my job I hate : Administrating users, search how to make thier PC/MAC work (Btw Mac client does suppoort MFA ironicly).

Can I just get back to Infrastructure, redis caches, step in Q# ? .

My previous employer was an e-commerce company. Most of our customers had use it or lose it funds that had to be spent by December 31 each year. So every year, the devs had to stay online until midnight on New Year’s Eve just in case there was a website issue. I didn’t witness any issue during my time there, or at least I was never contacted for support when I was on NYE duty.

They compensated by giving an extra PTO day for future use. Pre 2020, they’d allow us to leave work two hours early on NYE since the office was in NYC and getting home would be a nightmare. But you’d have to work from home to work the NYE support.

It was “optional”, but we know as a dev it’s not really optional unless you have a life and death reason not to. My first few weeks working there, my grandma had passed away. The funeral was NYE weekend so I was excused from doing the NYE support my first year because I was on bereavement leave.

The last two weeks of December were considered blackout dates for PTO, so everyone (including non devs) was not allowed to take any vacation time during those two weeks. Some people might have a problem with that if they’re into holiday celebrations and family and friend get togethers. They did observe Christmas, so that was the only day off most folks got during those two weeks. Though, the period from Thanksgiving through the end of December was stressful.

My first vacation of the year! Two whole glorious weeks away from the office!

Well, you know, except for the dozen or so inevitable prod support calls I'm sure to get :(

Sure wish I was actually going somewhere and doing something, but given what year it is, just sitting on the couch and getting fat(ter) doesn't sound so bad.

And maybe work on the 10 different side projects I've got going somewhere along the way.

But mostly just sitting on my ass doing nothing, and it'll be glorious!

!long rant
Trying to work from home is always a pain, since we need to use company laptops (no ifs, ands or buts about it).
Yesterday I took the laptop in to check for updates that just wouldn't run while at home (my first mistake), and I couldn't get past the "Press Ctrl+Alt+Delete to login" screen, laptop keyboard didn't seem to be registering clicks, and an external keyboard wasn't either (and I forgot about the on-screen keyboard). A couple of restarts later with no further changes to the situation, the laptop then didn't get past the BIOS screen.
So I called support (my second mistake) and logged an incident.
Couple of hours later someone comes to my desk and asks about the issue, so I describe it, show them (by now the laptop was once again getting past BIOS screen), and leave them to it. Since these laptops are just used as preconfigured VPN and RDP gateways, I said it would be okay if he just wanted to reinstall the OS (my third mistake).
Several hours later, after staying late last night waiting for it to finish, I loaded my profile, installed updates, shut down, grabbed my stuff and left, without checking VPN or RDP over WiFi (my fourth mistake).
Turns out that some of the buttons on the keyboard just no longer work, but now USB keyboards do work, and I can just use OSK to login while out. I figured this would be my only issue with things, and that it was acceptable.
This morning I attempt to use the laptop, and forgot about OSK and the faulty delete button, so spent a few minutes on that. Try to connect to WiFi and find it can't connect, because of course, it doesn't remember the WiFi password, so I root around for the code in some drawer, enter it, and it works. VPN tries to connect and... get told to insert my smart card, which is already inserted, because the driver is wrong!
So I'm sitting here writing a post, not quite believing that I'm considering cancelling my plans for the day to go into the office because of a bloody driver issue now...

Sometimes I think I am a weird nerd, one day I was writing something inside Ubuntu VM for practicing some DSP tech with Python environment on my office computer, someone DM me asking for tech support so I have to pause and go to figure it out. I wanna make some version control or backup stuffs to my little tiny cute .py files, so that I can pick it up when I was at home. And I just plugged my udisk in Ubuntu, copied those files to it, and switched USB port control permission to Windows, and finally git to commit. Actually the next time when I continued to write it at home, I hesitated for a while, should I pull it from git or just take out that udisk from my backpack? #IThinkShareFoldersAreUglyAndDirty
#ButWhyDidICommitUnderWindows?

Outlook irritates the heck out of me with its distracting notification bar that's recently begun popping up almost every time I start the god damn shitty application. What's worse, there doesn't seem to be any way to disable this annoying crap. Our support technicians are unable to solve it, so I wrote feedback to Microsoft. I don't think they are ever going to answer, though. They haven't even responded to another problem with Outlook that I reported nine months ago! Microsoft are reallly inconsistent, to say the least. Some of their products, like Visual Studio, VS Code and Microsoft Flight Simulator, are excellent! But, more mainstream software, like MS Office and Outlook, suck. Windows (I'm using Windows 10) is so so. It works alright if you know your ways with the registry editor. The same goes for the support. If you're lucky, you can get hold of a real, flesh-and-blood person who patiently guides you through the cumbersome process of, for example purchasing and installing Minecraft (believe me, it isn't easy, took almost an hour for the support person to solve. Creds to him). Sometimes, like when activating an old Windows license, you get to talk to a bot and that, surprisingly, works very well too. However, if you report any bug or feedback to Microsoft through an application's help section, you 'll never hear from them. They just ignore it.

Best dev experience...a colleague who was my team lead when I joined a company as a "from-scratch" PHP developer, and gave me a ton of tips, assistance, encouragement and praise along the way. And for the bits that were not so good (on my part), he gave me constructive criticism delivered in a friendly and helpful way rather than chew me out.

And when the boss(es) of the company talked shit behind my back in meetings I was not invited to, about things they had no clue about (my performance as a developer)) he defended me and set the record straight.

Later he was demoted from team lead for office politics reasons. But was doing the same job as before, for less pay. Never complained.

His job consisted of, all at once, being the company IT/server/printer guy, first line customer support over phone and remote desktop, .NET and PHP developer, course holder to teach our customers how to use our product, and mentor to me.

Good guy. I'd give him a ++ if I could.

This might be a highly specific mistake but, never ever uninstall the ms-office package installed on your work pc, linked to your corporate ms account. And then try to install another version from an installer you have lying around. Internal Support Team wasn't happy. 😅

Heyyy DevRant Fam! :D, hope everyone is doing very well today! i would love to get some input/advice from my fellow developer friends here today... so Milo has gotten himself into a sticky situation... So recently i had a little opportunity to get some mentor-ship or internship through a family friend, and im sooo excited but nervous at the same time.. i sometimes think to myself am i really 'good enough for such a position'?? but however since I've never really experienced this sort of work, whats their to lose? or is this a bad way too think about it? :D

so ladies and gents, I'm really interested in the stock market and that sort of finance, and i think id be a good fit to build tools for traders, if i cannot get into that sort of position, why not work back office and have more of a support role? I'm always very happy to work my way up as I'm highly motivated!, however in the case that i manage to get into such a position, I'd love to know, what sort of things do i need know to be able to land such a position? if you can give me any tips or advice id be extremely grateful! :D

If you have managed to get this far into my post, I'd love to say thank you so much! and i really apologize for rambling on... i generally always do that.... and also i want to say thank you so much for taking the time to read my question <3 really means a lot to me!

just quick note letting everyone know as a hobby project I'm building a little list app where i can save my favorite stock tickers/symbols into a list and see the price changes over time (through alphavantage's API) :D

Kind regards,
Milo <3 :-)

context i am 20 y/o student studying in mumbai uni college

SO RECNTLY I GRABBED A INTERNSHIP AT A BIG SOFTWARE COMPANY AS A SDE INTERN

so before all this i was that guy of college who was never been invited to parties or nightouts as i am not from a rich Bg they used to tease me on my style of clothing how i used to talk my english is fluent still i used to get bullied. I just had this female friend of mine which everytime used to support me let it be Leetcode question staying up late with me for studies but she was also teased because of me as i was not from a well known family or had money to show flashy things... she was so happy when i got this internship

PS it is my first day of my internship i went to the campus it was so prettty as i havent see anything pretty as this office campus so i clicked the picture standing next to the company logo the watchmen clicked it for me as i was too early to the campus there were no on, i was smiling like a dumb person that security guy was happy after knowing my story then i posted it on my IG and snapchat then i went it wait for onboarding stuff and then i got to meet my HR and she discussed everything she was sweet enough to explain me everything in detail too friends staff then when i checked my phone when the day was completed from office

guess what all those people who used to mock me and my friend for being nerds and used to mock me because of my financial bg now they were congratulating me and asking me how i got this and all
so i just want you to know please don't judge anyone or bully anyone just because of their bg they are always suffering in dark i will like to thank my close friend which was always with me

ty guys for reading till end

As of this week, recruiters have been calling the company office number that I work for.

The first time this happened was Monday and of course, I answered my office phone after it was redirected from the support team. It was a man with an English accent offering me a job in Luxembourg. I politely said no thanks as I had no intention of uprooting. Plus, I was sure that he had no idea of my technical skills. The nerve of these insects.

Today, it happened again. The phone rang. It was my colleague. He said, "there is a guy looking for you. He sounds English". Alarm bells went off straight away. I replied, "He is a recruiter, I don't know anyone with an English accent. Ask him what he wants.".

He claimed to be from a company I previously worked for and had been requested to contact me, but would not say from which company that was. Sneaky bastard!

My colleague said the number came from a company called Theta Partners in Great Britain.

I think I need to prepare a good response to the recruiter, if it happens again. Any suggestions?

I work in an open office at a desk for 4 people. We had 4 set-ups but every few months, someone from support comes and "borrows" a screen or something else...

Now only my setup is left :D

Always nice coming into office with 4h of sleep, realizing you're the only developer in today, so all support stuff falls on me. Which is evenmore fun since I'm still a trainee and don't know everything yet.

Oh and I also spent 1h explaining the logistics/IT director how to generate a label to send off a package and then scanning said labels in.

Short : I'm in a situation where I fucking hate to go to office everyday because the business team thinks I'm their bitch

Long : Exactly one year ago I joined this small company, few months ago all the senior devs started working on revamping the old shitty ERP they have into new one.They put me in charge of taking care the support for a project we work before.Now fucking asshole from the BA team sit on my shoulder every day and forcing me to do anything he thinks he want.Right now I'm doing a data migration from massive excel files from client. It's in a shitty format I asked help from senior devs they said it's impossible to import this shit.But my asshole team lead also support that BA fucker.

I can't sleep everyday normally because of stress.My notice period (relieving period) is 3 months.I just feel like every end of day I wanna kill all those motherfuckers

Suddenly, I find myself in a crossroad situation. I have been offered a position which would align perfectly with my career path aspirations (cloud solutions architect) with double the pay to my current salary. If only those were the only variables in this equation, taking the offer would be a no-brainer. Alas, it is never that simple (unless all you care about are pay and career path, of course)…

So, let’s break it down to pros and cons of jumping ship, shall we?

Pros:
- double pay compared to current salary
- aligns with my career aspiration
- part of a team of cloud solutions architects (mentorship opportunities)
- varying projects (position is at a consultancy firm)
- shares of the company come with the position ($$$ if it grows)
- possibility to influence strategic decisions
- no more 2h+ commutes

Cons:
- it’s a consultancy startup (emphasis on both consultancy and startup)
- 100% wfh
- would mean losing my current team where we are well and truly glued together and have such great vibes (and I value this, very very highly - this really is the main con)
- would mean losing my current work environment, where we have a gym and sauna at the office etc all kinds of stuff that support my athletic lifestyle
- would mean I don’t have as many opportunities to visit my parents anymore (since they live close to my current office but not close to me)
- at my current position I have super interesting projects both ongoing and in the horizon for a long time to come
- would mean eating my words (see previous point, and the fact I’ve said to my TM ”I can see myself staying as long as this job offers me opportunities to keep learning skills that are meaningful to me”), and I value my integrity
- would mean leaving my colleagues in quite a hairy spot, effectively betraying them in my mind (when our lead dev jumped ship a few years ago, he left us in quite a limbo and hands full of shit we didn’t know what to do about… I don’t wish that situation for anyone)

So, to sum it up, my reasons to stay are more those of moral integrity and convenience, well as the will to see the wheels I got rolling to the end, whereas my reasons to go are more personal finances and career oriented. A difficult decision. What to do?

!rant

Just finishes my ITIL course (basically IT support management). It was pretty interesting, if somewhat irrelevant to me, but I got paid to do it (and get a qualification) so that's fine.
My issue was with one specific thing the instructor said - 'IT support always complain people who can't fix basic issues shouldn't be allowed to use computers. Wrong. Customers don't need to know anything about IT, that's your job'.
His analogy was that we can drive, or cook with a microwave, but we don't know how cars or microwaves actually work in at a technical level. In the same way, customers can use Word, but need us to recover their deleted files and install Office.
This seems sensible, but if you follow the analogy, there's a disparity.
I might not be able to *fix* a microwave, or know how the components inside it work. I can, however, cook with it. I know it won't work if the door isn't closed, or if it isn't plugged in.
Similarly, you need a license to drive.
Customers don't need to be able to *fix* the tools, but they should be able to *use* them properly. Turn them on, log in, open & use some programs, browse the web, etc. If they aren't confident in this - well, why are we giving an expensive bit of kit to them? I wouldn't hand a chainsaw to someone who doesn't know how to use it. Or a fine piece of china to someone clumsy.

I think people should need to prove they can use the tools before they are allowed them. They'd be happier in the long run.

Having to come into the office on the day after new years hungover and grouchy to do support tickets because everyone else took leave and you're a good boy that gets shit done

!dev

So, few people who know what shitstorm I've been through, considering that I've cut off all social media except Reddit and devRant.

I am one of those hotheads who will rebel against anything which is even slightly wrong or unacceptable so after my twitter incident, I've been thinking to change my behavior and attitude, which has caused me and my best friend problems and I let him down and embarrassed and I think he also gave up on me but more to that later (or maybe I've covered it up in my last rant). The point is I want to improve myself, grow myself and for the sake of that I've quit free-lancing, and took a mildly great opportunity in a meteor js based company, I like their office, I join within 2 months (2 months till my support period ends), also I've become quite a twitter addict so I had to shut down my old account.

But I have an idea to learn about the corporate environment and raise voice against them, which in my eyes is an action that should be needed.

Somewhere down the line, I wanted to achieve my dream i.e. to get my doctorate degree, I was so obsessed about it. But frankly speaking, I've given up on that too.

So. yeah, cheers to a new life

var life = new Life();

Hey, anyone have experience with email with encryption?

I need to setup TLS for emails for all devices on premises. The printer and other devices does not support TLS.

I'm thinking i could use local exchange server that forwards to our office 365, as we use outlook for the domain. But i would rather use some linux solution.

We have multiple ip's we might send from.

Well thanks a lot for the clarification of WHY I cannot sync my work (Office 365) mail using the mail client in Windows 10!

It's not that it's wrong; it's (probably) very much correct.
It's not that it's not precise; I don't think it could be anymore precise than a data dump like that.
It's not that trying to help me solve the problems; I'm sure it is.

But now that I have all the (debug) info about the security policies in place it would be great if it would show what violated which policy and maybe even what they mean and how to fix it?
The most concrete to go by is the error code, and judging by a google that has meant "your mail has problems" for at least three years...

...not even a single link was found to the (only) page detailing content, possible values, and dependencies between policies.