Long but worth it...

So I was cleaning out my Google Drive last night, and deleted some old (2 years and up) files. I also deleted my old work folder, it was for an ISP I worked for over 2 years ago. After deleting the files I had a little twinge of "Man I hope they're not still using those". But seriously, it'd be a pretty big security risk if I was still the owner of those files... right? Surely they copied them and deleted all the info from the originals. IP addresses, Cisco configs, username and passwords for various devices, pretty much everything but customer info.

Guess who I get a call from this morning... "Hi this is Debbie from 'ISP'. I was trying to access the IP Master List and I can't anymore. I was just told to call you and see if there's any way to get access to it again" (Not her real name...)

I had to put her on hold so I could almost die of laughter...

Me: "Sorry about that Debbie, I haven't worked for that company for over 2 years. Your telling me in all that time no one thought to save them locally? No one made a copy? I still had the original documents?!"

Long pause

D: "Uh... Apparently not..."

Another long pause

D: "So is there any way you can give me access to them again?"

Me: "They're gone Debbie. I deleted them all last night."

D: Very worried voice "Can... Can you check?"

This kids is why you never assume you'll always have access to a cloud stored file, make local copies!!

A little bit of background on this company, the owner's wife fired me on trumped up "time card discrepancy" issues so she could hire her freshly graduated business major son. The environment over there was pretty toxic anyway...

I feel bad for "Debbie" and the other staff there, it's going to be a very bad week for them. I also hope it doesn't impact any customers. But... It is funny as hell, especially since I warned the owner as I was clearing out my desk to save copies, and plan on them being gone soon. Apparently he never listened.

This is why you should have a plan in place... And not just wing it...

PS. First Post!

One of our web developers reported a bug with my image api that shrunk large images to a thumbnail size. Basically looked like this img = ResizeImage(largeImage, 50); // shrink the image by 50%
The 'bug' was when he was passed in the thumbnail image and requesting a 300% increase, and the image was too pixelated.
I tried to explain that if you need the larger image, use the image from disk (since the images were already sized optimally for display) and the api was just for resizing downward.
Thinking I was done, the next day I was called into a large conference room with the company vice-president, two of the web-dev managers, and several of the web developers.
VP: "I received an alarming email saying you refused to fix that bug in your code. Is that correct?"
Me: "Bug? No, there is no bug. The image api is executing just as it is supposed to."
MGR1: "Uh...no it isn't. Images using *your* code is pixelated and unfit for our site and our customers."
MGR2: "Yes, I looked at your code and don't understand what the big deal is. Looks like a simple fix."
<web developers nodding their heads>
Me: "OK, I'll bite. What is the simple fix?"
<MGR2 looks over at one of the devs>
Dev1: "Well, for example, if we request an image resize of 300, and the image is only 50x50, only increase the size by 10. Maybe 15."
Me: "Wow..OK. So what if the image is, for example, 640x480?"
MGR1: "75. Maybe 80 if it's a picture of boots."
VP: "Oh yes, boots. We need good pictures of boots."
Me: "I'm not exactly sure how to break this to you, but my code doesn't do 'maybe'. I mean, you have the image from disk.
You obviously used the api to create the thumbnail, but are trying to use the thumbnail to go back to the regular size. Why not use the original image?"
<Web-Dev managers look awkwardly towards the web devs>
Dev3: "Yea, well uh...um...that would require us to create a variable or something to store the original image. The place in the code where we need the regular image, it's easier to call your method."
Me: "Um, not really. You still have to resolve the product name from the URL path. Deriving the original file name is what you are doing already. Just do the same thing in your part of the code."
Dev2: "But we'd have to change our code"
Mgr2: "I know..I know. How about if we, for example, send you 12345.jpg and request a resize greater than 100, you go to disk and look for that image?"
<VP, mgrs, and devs nod happily>
Me: "Um, no that won't work. All I see is the image stream. I have no idea what file is and the api shouldn't be guessing, going to disk or anything like that."
Dev1: "What if we pass you the file name?"
<VP, mgrs, and devs nod happily again>
Me: "No, that would break the API contract and ...uh..wait...I'm familiar with your code. How about I make the change? I'm pretty sure I'll only have to change one method"
VP: "What! No...it’s gotta be more than that. Our site is huge."
<Mgrs and devs grumble and shift around in their chairs>
Me: "I'm done talking about this. I can change your code for you or you can do it. There is no bug and I'm not changing the api because you can't use it correctly."

Later I discovered they stopped using the resize api and wrote dynamic html to 'resize' the images on the client (download the 5+ meg images, and use the length and width properties)

Its Friday, you all know what that means! ... Its results day for practiseSafeHex's most incompetent co-worker!!!

*audience: wwwwwwooooooooo!!!!*

We've had a bewildering array of candidates, lets remind ourselves:

- a psychopath that genuinely scared me a little
- a CEO I would take pleasure seeing in pain
- a pothead who mistook me for his drug dealer
- an unbelievable idiot
- an arrogant idiot obsessed with strings

Tough competition, but there can be only one ... *drum roll* ... the winner is ... none of them!

*audience: GASP!*
*audience member: what?*
*audience member: no way!*
*audience member: your fucking kidding me!*

Sir calm down! this is a day time show, no need for that ... let me explain, there is a winner ... but we've kept him till last and for a good reason

*audience: ooooohhhhh*

You see our final contestant and ultimate winner of this series is our good old friend "C", taking the letters of each of our previous contestants, that spells TRAGIC which is the only word to explain C.

*audience: laughs*

Oh I assure you its no laughing matter. C was with us for 6 whole months ... 6 excruciatingly painful months.

Backstory:

We needed someone with frontend, backend and experience with IoT devices, or raspberry PI's. We didn't think we'd get it all, but in walked an interviewee with web development experience, a tiny bit of Angular and his masters project was building a robot device that would change LED's depending on your facial expressions. PERFECT!!!

... oh to have a time machine

Working with C:

- He never actually did the tutorials I first set him on for Node.js and Angular 2+ because they were "too boring". I didn't find this out until some time later.

- The first project I had him work on was a small dashboard and backend, but he decided to use Angular 1 and a different database than what we were using because "for me, these are easier".

- He called that project done without testing / deploying it in the cloud, despite that being part of the ticket, because he didn't know how. Rather than tell or ask anyone ... he just didn't do it and moved on.

- As part of his first tech review I had to explain to him why he should be using if / else, rather than just if's.

- Despite his past experience building server applications and dashboards (4 years!), he never heard of a websocket, and it took a considerable amount of time to explain.

- When he used a node module to open a server socket, he sat staring at me like a deer caught in headlights completely unaware of how to use / test it was working. I again had to explain it and ultimately test it for him with a command line client.

- He didn't understand the need to leave logging inside an application to report errors. Because he used to ... I shit you not ... drive to his customers, plug into their server and debug their application using a debugger.

... props for using a debugger, but fuck me.

- Once, after an entire 2 days of tapping me on the shoulder every 15 mins for questions / issues, I had to stop and ask:

Me: "Have you googled it?"
C: "... eh, no"
Me: "can I ask why?"
C: "well, for me, I only google for something I don't know"
Me: "... well do you know what this error message means?"
C: "ah good point, i'll try this time"

... maybe he was A's stoner buddy?

- He burned through our free cloud usage allowance for a month, after 1 day, meaning he couldn't test anything else under his account. He left an application running, broadcasting a lot of data. Turns out the on / off button on the dashboard only worked for "on". He had been killing his terminal locally and didn't know how to "ctrl + c a cloud app" ... so left it running. His intention was to restart the app every time you are done using it ... but forgot.

- His issue with the previous one ... not any of his countless mistakes, not the lack of even trying to make the button work, no, no, not for C. C's issue is the cloud is "shit" for giving us such little allowances. (for the record in a month I had never used more than 5%).

- I had to explain environment variables and why they are necessary for passwords and tokens etc. He didn't know it wasn't ok to commit these into GitHub.

- At his project meetups with partners I had to repeatedly ask him to stop googling gifs and pay attention to the talks.

- He complained that we don't have 3 hour lunch breaks like his last place.

- He once copied and pasted the same function 450 times into a file as a load test ... are loops too mainstream nowadays?

You see C is our winner, because after 6 painful months (companies internal process / requirements) he actually achieved nothing. I really mean that, nothing. Every thing was so broken, so insecure / wide open, built without any kind of common sense or standards I had to delete it all and start again ... it took me 2 weeks.

I hope you've all enjoyed this series and will join me in praying for the return of my sanity ... I do miss it a lot.

Yours truly,
practiseSafeHex

New Dutch (or european?) law requiring https for any website with a contact form or higher is going into effect very soon. Were contacting customers so they can still be on time with this, this is how most convo's go:

Collegue: *explains*
Client: Im sure my security is good enough...
Collegue: i'd really recommend it, we've got free options as well!
Client: its just a secure connection, whats the big deal...
Collegue: *more arguments*
Client: I just don't see the point, security.... well.... does it really matter that much...
Collegue: Google might place you lower in the search results if you don't get a secure connection.

Client: 😶😥😵 uhm so what were the https options again? 😅

I hope they all die a painful death 😠

If Operating Systems Ran The Airlines

UNIX Airways
Everyone brings one piece of the plane along when they come to the airport. They all go out on the runway and put the plane together piece by piece, arguing non-stop about what kind of plane they are supposed to be building.

Air DOS

Everybody pushes the airplane until it glides, then they jump on and let the plane coast until it hits the ground again. Then they push again, jump on again, and so on ...

Mac Airlines

All the stewards, captains, baggage handlers, and ticket agents look and act exactly the same. Every time you ask questions about details, you are gently but firmly told that you don't need to know, don't want to know, and everything will be done for you without your ever having to know, so just shut up.

Windows Air

The terminal is pretty and colorful, with friendly stewards, easy baggage check and boarding, and a smooth take-off. After about 10 minutes in the air, the plane explodes with no warning whatsoever.

Windows NT Air

Just like Windows Air, but costs more, uses much bigger planes, and takes out all the other aircraft within a 40-mile radius when it explodes.

Linux Air

Disgruntled employees of all the other OS airlines decide to start their own airline. They build the planes, ticket counters, and pave the runways themselves. They charge a small fee to cover the cost of printing the ticket, but you can also download and print the ticket yourself. When you board the plane, you are given a seat, four bolts, a wrench and a copy of the Seat-HOWTO.html. Once settled, the fully adjustable seat is very comfortable, the plane leaves and arrives on time without a single problem, the in-flight meal is wonderful. You try to tell customers of the other airlines about the great trip, but all they can say is, "You had to do what with the seat?"

> Customer calls
Her: I have over 5k 404 request to [insertwebsite]/autodiscover/autodiscover.xml
Me: Sound like a missconfigured exchangeserver/client. Let me have a look.
> Takes a look and can confirm the IP and the owner of that IP
Me: It looks like someone/something from xxx.xxx.xxx.xxx is failing to resolve autodiscover.[insertdomain].com
and defaults to @ record on the zone. Do you happend to know to whom that IP belongs?
Her: No, and I dont care, just block it. I do not like the 404 that shows up on the summary.
Me: Alright
> Blocks the IP in the firewall.

>>> Fast forward to next day >>>

> Someone calls, it is the same girl
Her: I cant reach my website! Infact, I cant reach anything! WHYYYYYY!!!
> I remember, blocking that IP yesterday...
Me: Oh, can you please visist "minip.se" (whatismyip.com, swedish version) and tell me what you see?
Her: Yes, it is xxx.xxx.xxx.xxx
Me: Do you remember that IP that you request that I block yesterday?
> I can hear the shame coming from the phone.
> Turn out that her collegues did'nt have any mail delivered to them from the time I blocked their IP
> Her boss is really mad
> Atleast she had a cute voice

We're using a ticket system at work that a local company wrote specifically for IT-support companies. It's missing so many (to us) essential features that they flat out ignored the feature requests for. I started dissecting their front-end code to find ways to get the site to do what we want and find a lot of ugly code.
Stuff like if(!confirm("blablabla") == false) and whole JavaScript libraries just to perform one task in one page that are loaded on every page you visit, complaining in the js console that they are loaded in the wrong order. It also uses a websocket on a completely arbitrary port making it impossible to work with it if you are on a restricted wifi. They flat out lie about their customers not wanting an offline app even though their communications platform on which they got asked this question once again got swarmed with big customers disagreeing as the mobile perofrmance and design of the mobile webpage is just atrocious.

So i dig farther and farthee adding all the features we want into a userscript with a beat little 'custom namespace' i make pretty good progress until i find a site that does asynchronous loading of its subpages all of a sudden. They never do that anywhere else. Injecting code into the overcomolicated jQuery mess that they call code is impossible to me, so i track changes via a mutationObserver (awesome stuff for userscripts, never heard of it before) and get that running too.

The userscript got such a volume of functions in such a short time that my boss even used it to demonstrate to them what we want and asked them why they couldn't do it in a reasonable timeframe.

All in all I'm pretty proud if the script, but i hate that software companies that write such a mess of code in different coding styles all over the place even get a foot into the door.

And that's just the code part: They very veeeery often just break stuff in updates that then require multiple hotfixes throughout the day after we complain about it. These errors even go so far to break functionality completely or just throw 500s in our face. It really gives you the impression that they are not testing that thing at all.

And the worst: They actively encourage their trainees to write as much code as possible to get paid more than their contract says, so of course they just break stuff all the time to write as much as possible.
Where did i get that information you ask? They state it on ther fucking career page!

We also have reverse proxy in front of that page that manages the HTTPS encryption and Let's Encrypt renewal. Guess what: They internally check if the certificate on the machine is valid and the system refuses to work if it isn't. How do you upload a certificate to the system you asked? You don't! You have to mail it to them for them to SSH into the system and install it manually. When will that be possible you ask? SOON™.
At least after a while i got them to just disable the 'feature'.

While we are at 'features' (sorry for the bad structure): They have this genius 'smart redirect' feature that is supposed to throw you right back where you were once you're done editing something. Brilliant idea, how do they do it? Using a callback libk like everyone else? Noooo. A serverside database entry that only gets correctly updated half of the time. So while multitasking in multiple tabs because the performance of that thing almost forces you to makes it a whole lot worse you are not protected from it if you don't. Example: you did work on ticket A and save that. You get redirected to ticket B you worked on this morning even though its fucking 5 o' clock in the evening. So of course you get confused over wherever you selected the right ticket to begin with. So you have to check that almost everytime.

Alright, rant over.
Let's see if i beed to make another one after their big 'all feature requests on hold, UI redesign, everything will be fixed and much better'-update.

So I own a webshop together with a guy I met at one of my previous contract jobs. He said he had a great idea to sell product X because he can get them very cheap from another European country. Actually it is a great idea so we decided to work together on this: I do everything tech related, he does the non tech stuff.

Now we are more than 1 year in business. I setup a VPS, completely configured it, installed and setup the complete webshop, built 2 custom PrestaShop modules, built many customizations, built a completely new order proces (both front and back end), advertised quite some products, did some link building, ensured everything is in place to do proper SEO, wrote some content pages, did administration and tax declarations, rewrote a part of a PrestaShop component because it was so damn inefficient and horribly slow, and then some more. Much more.

He did customer relation management, supplier management and some ad words campaigns. Promised me many times to write the content for our product pages. This guy has an education in marketing but literally said: I'm not gonna invest in creating some marketing plan. I have no ambition in online marketing.

What?! You have the marketing knowledge and skills but refuse to use it to market our webshop and business? What the fuck is wrong with you?!

Today he says to me: 'Hey man, this is becoming an expensive hobby as we don't sell much and have lots of costs. I don't understand why I should be the one to write these content pages. Everything you did in the past 8 months can be done in less than 20 hours! You are a joke and just made it a big deal by spreading your work over so many months. I know for sure because I currently work at a company where I'm surrounded by front end devs! Are you fucking crazy?! You're a liar.'

He talks like this to me every 2 months or so while he can't even deliver the content for 1 single product in 6 fuckin' months! We even had to refund a few of our customers because Mr. client relations manager didn't respond to their e-mails within 1 fucking week!! So I asked him how could that have happened as you do the client relations and support. Well, he replied to me: 'Why didn't YOU respond to our clients? You don't log on in our back office at least once a day?!'.

Of course I do asshole. But YOU don't. He replied that I was lying just like I was lying about what I did for our business.

So, asshole, let's have a look at PrestaShops logs to see who's logging in daily. Well, you can probably guess who's IP was there in most of the entries. It wasn't his.

So, what the fuck have you been doing then?! You can't even manage to respond quickly to a client?!! We have maybe 50 clients and if we get 1 question a month by email it is already a lot. But you keep bitching, complaining and insulting me instead?!!!

Last time he literally admitted on a WhatsApp conversation that he had and still has the hope that he could just sit back and relax and watch me do ALL the work.

Well, guess what you fucking moron. That's not what we agreed upon. You fuckin' retard think you're so smart but you say EVERYTHING on WhatsApp! Including your promises to me. Thank you you fuckin' piece of dog shit because now I have hard evidence and will hand it over to my lawyer to make you pay every god damn cent for all the hours I've spent working on our business. Oh, and I'll take over the webshop and make it a success on my own because I know damn well how to get relevant traffic and thus customers.

You just go get yourself fucked in the ass without lubricant you fuckin' asshole. I have told you you shouldn't fuck with me because I take business very seriously. I even warned you when you were crossing a line again. Well, if you don't listen... You will pay for the consequences. I will be so damn happy to tell you 'I told you so' with a very very big smile on my face. That momemt WILL come, 'partner'.

Fuck you. You will be fucked. Count on that. Fucking asshole.

Fuck the memes.

Fuck the framework battles.

Fuck the language battles.

Fuck the titles.

Anybody who has been in this field long enough knows that it doesn't matter if your linus fucking torvalds, there is no human who has lived or ever will live that simultaneously understands, knows, and remembers how to implement, in multiple languages, the following:

- jest mocks for complex React components (partial mocks, full mocks, no mocks at all!)
- token cancellation for asynchronous Tasks in C#
- fullstack CRUD, REST, and websocket communication (throw in gRPC for bonus points)
- database query optimization, seeding, and design
- nginx routing, https redirection
- build automation with full test coverage and environment consideration
- docker container versioning, restoration, and cleanup
- internationalization on both the front AND backends
- secret storage, security audits
- package management, maintenence, and deprecation reviews
- integrating with dozens of APIs
- fucking how to center a div

and that's a _comically_ incomplete list; barely scratches the surface of the full range of what a dev can encounter in a given day of writing software

have many of us probably done one or even all of these at different times? surely.

but does that mean we are supposed to draw that up at a moment's notice some cookie-cutter solution like a fucking robot and spit out an answer on a fax sheet?

recruiters, if you read this site (perhaps only the good ones do anyway so its wasted oxygen), just know that whoever you hire its literally the luck of the draw of how well they perform during the interview. sure, perhaps some perform better, but you can never know how good someone is until they literally start working at your org, so... have fun with that.

Oh and I almost forgot, again for you recruiters, on top of that list which you probably won't ever understand for the entirety of your lives, you can also add writing documentation, backup scripts, and orchestrating / administrating fucking JIRA or actually any somewhat technical dashboard like a CMS or website, because once again, the devs are the only truly competent ones - and i don't even mean in a technical sense, i mean in a HUMAN sense of GETTING SHIT DONE IN GENERAL.

There's literally 2 types of people in the world: those who sit around drawing flow charts and talking on the phone all day, and those WHO LITERALLY FUCKING BUILD THE WORLD

why don't i just run the whole fucking company at this point? you guys are "celebrating" that you made literally $5 dollars from a single customer and i'm just sitting here coding 12 hours a day like all is fine and well

i'm so ANGRY its always the same no matter where i go, non-technical people have just no clue, even when you implore them how long things take, they just nod and smile and say "we'll do it the MVP way". sure, fine, you can do that like 2 or 3 times, but not for 6 fucking months until you have a stack of "MVPs" that come toppling down like the garbage they are.

How do expect to keep the "momentum" of your customers and sales (I hope you can hear the hatred of each of these market words as I type them) if the entire system is glued together with ducktape because YOU wanted to expedite the feature by doing it the EASY way instead of the RIGHT way. god, just forget it, nobody is going to listen anyway, its like the 5th time a row in my life

we NEED tests!
we NEED to know our code coverage!
we NEED to design our system to handle large amounts of traffic!
we NEED detailed logging!
we NEED to start building an exception database!

BILBO BAGGINS! I'm not trying to hurt you! I'm trying to help you!

Don't really know what this rant was, I'm just raging and all over the place at the universe. I'm going to bed.

rant? rant!

I work for a company that develops a variety of software solutions for companies of varying sizes. The company has three people in charge, and small teams that each worked on a certain project. 9 months ago I joined the company as a junior developer, and coincidentally, we also started working on our biggest project so far - an online platform for buying groceries from a variety of vendors/merchants and having them be delivered to your doorstep on the same day (hadn't been done to this scale in Estonia yet). One of the people from management joined the team working on that. The company that ordered this is coincidentally being run by one of the richest men in Estonia. The platform included both the actual website for customers to use, a logistics system for routing between the merchants, the warehouse, and the customers, as well as a bunch of mobile apps for the couriers, warehouse personnel, etc. It was built on Node.js with Hapi (for the backend stuff), Angular 2 (for all the UIs, including the apps which are run through a WebView wrapper), and PostgreSQL (for the database). The deadline for the MVP we (read: the management) gave them, but we finished it in about 7 months in a team of five.

The hours were insane, from 10 AM to 10 PM if lucky. When we weren't lucky (which was half of the time, if not more), we had to work until anywhere from 12 PM to 3 AM, sometimes even the whole night. The weekends weren't any better, for the majority of the time we had to put in even more extra hours on the weekends. Luckily, we were paid extra for them, but the salary was no way near fair (the majority of the team earned about 1000€/mo after taxes in a country where junior developers usually earn 1500€/month). Also because of the short deadline given to us, we skipped all the important parts like writing tests, doing CI, code reviews, feature branching/PR's, etc. I tried pushing the team and the management to at least write tests and make feature branches/PRs, but the management always told me that there wasn't enough time to coordinate and work on all that, that we'll do that after launching the MVP, etc. We basically just wrote features, tested them by hand, and pushed into the "test" branch which would later get tested and merged into master.

During development, one of the other juniors managed to write the worst kind of Angular code you could imagine - enormous amounts of duplication, no reusable components (every view contained the everything used in the view, so popups and other parts that should logically be reusable were in every view separately), fuck - even the HTML was broken (the most memorable for me were the "table > tr > div > td" ones, but that's barely scratching the surface). He left a few months into the project, and we had to build upon his shit, ever so slightly trying to fix the shit he produced. This could have definitely been avoided if we did code reviews.

A month after launching the MVP for internal testing, the guy working on the logistics system had burned out and left the company (he's earning more than twice the salary he got here, happy for him, he is a great coder and an even better team player). This could have been avoided if this project had been planned better, but I can't really blame them, since it was the first project they had at this scale (even though they had given longer deadlines for projects way smaller than this).

After we finished and launched the MVP, the second guy from management joined, because he saw we needed extra help. Again I tried to push us into investing the time to write tests for the system (because at this point we had created an unstable cluster fuck of a codebase), but again to no avail. The same "no time, just test it manually for now, we'll do that later when we have time" bullshit from management.

Now, a few weeks ago, the third guy from management joined. He saw what a disaster our whole project was. Him joining was simply a blessing from the skies. He started off by writing migrations using sequelize. I talked to him about writing tests and everything, and he actually listened. He told me that I'm gonna be the one writing them, and also talked to the rest of management about it. I was overjoyed. I could actually hear the bitterness in the voices of the rest of management when they told me how to write the tests, what to test, etc. But I didn't give a flying rat's ass, I was hapi.

I was told to start off by writing a smoke test for the whole client flow using Puppeteer. I got even happier, since I was finally able to again learn new things (this stopped at about 4 or 5 months into the project).

I'm using jest as the framework and started writing the tests in TypeScript. Later I found a library called jest-extended, but it didn't have type defs, so I decided to write them and, for the first time in my life, contribute to the open source community.

Had an interesting time these past few days. Had a customer who, when I left for vacay, was complaining that he couldn't get access to our private package registry. Get back, this issue is still active.

We'd granted access to his github enterprise, and for some reason he wasn't getting the activation email. We spent about 22 hours of customer support time on his failing to help himself before he finally escalated to the standard 40 person IT enterprise tantrum/come to jesus meeting.

Long story short, he had somehow ignored repeated attempts (35 email replies to the ticket chain, 4 phone calls) to get him to check his spam folder. In which, as it was revealed to all the hollywood squares in attendance, there were no less than 35 activation emails from github granting him access. Of course, none of this was his fault. And while screensharing his big brain to god and everyone he decides the problem is now actually Microsoft because their office 365 spam email filtered his emails incorrectly. We of course agreed with his big brain, smoothed over his bruised ego and went about our day.

I mean, fair enough, it's kind of dumb that Microsoft ever spam lists github, but still. I was just a fly on the wall, and he burned all his paid support tickets on the issue, so hopefully we won't be dealing with him again this year.

Also, this is an edge case with our new product line, most of our customers are painless.

My code review nightmare part 3

Performed a review on/against a workplace 'nemesis'. I didn't follow the department standards document (cause I could care less about spacing, sorted usings, etc) and identified over 80 bugs, logic errors, n+1 patterns, memory leaks (yes, even in .net devs can cause em'), and general bad behavior (ex.'eating' exceptions that should be handled or at least logged)

Because 'Jeff' was considered a golden child (that's another long TL;DR), his boss and others took a major offense and demanded I justify my review, item by item.

About 2 hours into the meeting, our department mgr realized embarrassing Jeff any further wasn't doing anyone any good and decided to take matters into his own hands. Thinking 'well, its about time he did his job', I go back to my desk. About an hour later..
Mgr: "I need you in the conference room, RIGHT NOW!"
<oh crap>
Mgr: "I spoke to Jeff and I think I know what the problem is. Did you ever train him on any of the problems you identified in the review?"
Me: "Um, no. Why would I?"
Mgr: "Ha!..I was right. So lets agree the problems are partially your fault, OK?"
Me: "Finding the bugs in his code is somehow my fault?"
Mgr: "Yes! For example, the n+1 problem in using the WCF service, you never trained him on how to use the service. You wrote the service, correct?"
Me: "Yes, but it's not my job to teach him how to write C#. I documented the process and have examples in the document to avoid n+1. All he had to do was copy/paste."
Mgr: "But you never sat with Jeff and talked to him like a human being? You sit over there in your silo and are oblivious to the problems you cause. This ends today!"
Me: "What the...I have no idea what you are talking about. What in the world did Jeff tell you?"
Mgr: "He told me enough and I'm putting an end to it. I want a compressive training class developed on how to use your service. I'll give you a month to get your act together and properly train these developers."

3 days later, I submit the power-point presentation and accompanying docs. It was only one WCF with a handful of methods. Mgr approved the training, etc..etc. execute the 'training', and Jeff submits a code review a couple of weeks later. From over 80 issues to around 50. The poop hits the fan again.

Mgr: "What's your problem? When are you going to take your responsibility seriously?"
Me: "Its pretty clear I don't have the problem. All the review items were also verified by other devs. Its not me trying to be an asshole."
Mgr: "Enough with the excuses. If you think you can do a better job *you* make the code changes and submit them for Jeff for review. No More Excuses!"

Couple of days later, I make the changes, submit them for review, and Jeff really couldn't say too much other than "I don't see this as an improvement"

TL;DR, I had been tracking the errors generated by the site due to the bugs prior to my changes. After deployment, # of errors went from thousands per hour to maybe hundreds per day (that's another story) and the site saw significant performance increases, fewer customer complaints, etc..etc.

At a company event, the department VP hands out special recognition awards:

VP: "This award is especially well earned. Not only does this individual exemplify the company's focus on teamwork, he also went above and beyond the call of duty to serve our customers. Jeff, come on up and get this well deserved award."

!!pointless story

Bug report comes in from a coworker. "Cloudinary uploads aren't working. I can't sign up new customers."

"I'll look into it" I say.

I go to one of our sites, and lo! No Cloudinary image loads. Well that can't be good.

I check out mobile app -- our only customer-facing platform. None of the images load! Multiple "Oops!" snackbars from 500 errors on every screen / after every action.

"None of our Cloudinary images load, even in the mobile app," I report.

Nobody seems to notice, but they're probably busy.

I go to log into the Cloudinary site, and realize I don't have the credentials.

"What are the Cloudinary credentials, @ceo?" I ask.

I'm met with more silence. I use this opportunity to look through the logs, try different URLs/transforms directly. Oddly, everything seems fine except on our site.

I check Slack again, and see nothing's changed, so I set about trying to guess the credentials.

Let's see... the ceo is basically illiterate when it come to tech, so it's probably not his email. It's a startup, and custom emails for things cost money, and haven't been a thing here forever, so it's probably oen of the CTO's email aliases. he likes dots and full names so that narrows it down. Now for the password.... his are always crappy (so they're "easy to remember") and usually have the abbreviated company name in them. He also likes adding numbers, generally two-digit numbers, and has a thing for 7s and 9s. Mix in some caps, spaces, order...

Took me a few minutes, but I managed to figured it out.

"Nevermind, I guessed them." I reported.

After getting into Cloudinary, I couldn't find anything amiss. Everything looked great. No outage warnings, metrics looked fine, images all loaded. Ex-cto didn't revoke payment or cancel the account.

I checked our app; everything started loading -- albeit slowly.

I checked the aforementioned site; after a few minutes, everything loaded there, too.

Not sure what else to do, and with everything appearing to work, I said "Fixed!" and closed the issue.

About 20 minutes later, the original person said "thanks" -- never did hear anything from the ceo. I've heard him chatting away in the other room the entire time.

Regardless, good thing for crappy passwords, eh?

Imagine, you get employed to restart a software project. They tell you, but first we should get this old software running. It's 'almost finished'.
A WPF application running on a soc ... with a 10" touchscreen on win10, a embedded solution, to control a machine, which has been already sold to customers. You think, 'ok, WTF, why is this happening'?
You open the old software - it crashes immediately.
You open it again but now you are so clever to copy an xml file manually to the root folder and see all of it's beauty for the first time (after waiting for the freezed GUI to become responsive):
* a static logo of the company, taking about 1/5 of the screen horizontally
* circle buttons
* and a navigation interface made in the early 90's from a child
So you click a button and - it crashes.
You restart the software.
You type something like 'abc' in a 'numberfield' - it crashes.
OK ... now you start the application again and try to navigate to another view - and? of course it crashes again.
You are excited to finally open the source code of this masterpiece.

Thank you jesus, the 'dev' who did this, didn't forget to write every business logic in the code behind of the views.
He even managed to put 6 views into one and put all their logig in the code behind!
He doesn't know what binding is or a pattern like MVVM.
But hey, there is also no validation of anything, not even checks for null.
He was so clever to use the GUI as his place to save data and there is a lot of parsing going on here, every time a value changes.
A thread must be something he never heard about - so thats why the GUI always freezes.

You tell them: It would be faster to rewrite the whole thing, because you wouldn't call it even an alpha. Nobody listenes.
Time passes by, new features must be implemented in this abomination, you try to make the cripple walk and everyone keeps asking: 'When we can start the new software?' and the guy who wrote this piece of shit in the first place, tries to give you good advice in coding and is telling you again: 'It was almost finished.' *facepalm*
And you? You would like to do him and humanity a big favour by hiting him hard in the face and breaking his hands, so he can never lay a hand on any keyboard again, to produce something no one serious would ever call code.

This is my most ridiculous meeting in my long career. The crazy thing is I have witnessed this scenario play out many times during my career. Sometimes it sits in waiting for a few years but then BOOM there it is again and again. In each case the person that fell into the insidious trap was smart and savvy but somehow it just happened. The outcomes were really embarrassing and in some cases career damaging. Other times, it was sort of humorous. I could see this happening to me and I never want it to happen to you.

Once upon a time in a land not so far away there was a Kickoff Meeting for an offsite work area recovery exercise being planned for our Oklahoma locations. Eleven Oklahoma high ranking senior executives were on this webinar plus three Enterprise IT Directors (Ellen, Jim and Bob) who would support the business from the systems side throughout the exercise.

The plan was for Sam Otto, our Midwest Director of Business Continuity to host this webinar. Sam had hands-on experience recovering to our third party recovery site vendor and he always did a great job. He motivated people to attend the exercise with the coolest breakfasts and lunches you could imagine. Donuts, bagels, pizza, wings, scrumptious salads, sandwiches, beverages and desserts. He was great with people and made it a lot of fun.

At the last minute Charles 'Don't Call Me Charlie' Ego-Smith, the Global Business Continuity Senior Vice President, decided to grand-stand Sam. He demanded the reins to the webinar. Pulled a last-minute power-play and made himself the host and presenter. You have probably seen the move at some point in your career. I guess the old saying, 'be careful what you wish for' has some truth to it - read on and let me know if you devRanters agree...

So, Charlie, I mean Charles, begins hosting the session and greets all of the attendees. Hey, good so far! He starts showing some slides in the PowerPoint presentation and he fields a few questions, comments and requests from the Oklahoma executives. The usual easy to handle requests such as, 'what if we are too busy to do recover all systems', 'what if we recover all of our processes from home', 'what if we have high profile visitors that month?' Hey you can't blame them for trying. You are probably thinking to yourself, 'been there - heard that!' But luckily our experienced team had anticipated the push-back. Fortunately, Senior Management 'had our backs' and committed that all processes and systems must participate and test - so these were just softball requests, 'easy-peasy' to handle. But wait, we are just getting started!

Now the fireworks begin. Bob, one if the Enterprise IT directors started asking a bunch of questions. Well, Charles had somewhat of a history with Bob from previous exercises and did not take kindly to Bob's string of questions. Charles started getting defensive and while Bob was speaking Charles started IM'ing. He's firing off one filthy message after another to me and our teammate Sam.

'This idiot Bob is the biggest pain in the ass that I ever worked with'; 'he doesn't know shit', 'he never shuts the f up', 'I wanna go over to his office and kick his f'in ass...!'

Unfortunately...the idiot Charles had control of the webinar and was sharing his screen so every message he sent was seen by all of the attendees! Yeah, everyone including Bob and the Senior Oklahoma executives! We could not instant message him to stop as everyone would have seen our warnings, so we tried to call Charles' cell phone and text him but he did not pick up. He just kept firing ridiculously embarrassing dirty IM messages and I guess we were all so stunned we just sat there bewildered. We finally bit the bullet and IM'ed him to STOP ALREADY!!! Whoa, talk about an embarrassing silence!

I really felt sorry for Bob. He is a good guy. Deservedly, Charlie 'Yes I am going to call you CHARLIE' got in big time hot water after the webinar with upper management. For one reason or another he only lasted another year or so at our company. Maybe this event played a part in his demise.

So, the morale is, if you use IM - turn it off during a webinar if you are the host. If you must use it, be really careful what you say, who you say it to and pray nothing embarrassing or personal is sent to you for everyone to see.

Quick Update - During the past couple of months I participated on many webinars with enterprise software vendors trying to sell me expensive solutions. Most of the vendors had their IM going while doing webinars and training. Some very embarrassing things came flying across our screens. You learn a lot reading those messages when they pop-up on the presenters' screen, both personal and business related. Some even complaints from customers!

My advice to employees and vendors is to sign-out of IM before hosting a webinar. Otherwise, it just might destroy your credibility and possibly your career.

I finally did it. I finally got rid of that client in a positive, respectful manner.

So basically, my dad has a freelance colleague. For a side project that person asked me to make him a website. My dad mentioned to said person that my sister's boyfriend does web design (he's trained to use autocad for designing the structure of furniture, nothing fancy just straight lines and upside down doors that fail after a while..

So my brother in law charged the guy 400 money for the design. I charged the guy 200 for the programming because my dad forced me to drop down my price to fit the budget because business relationship and he obviously couldn't let my sister's boyfriend not make more money than he deserves.

In the end after waiting on the design for weeks (I literally saw him do it in photoshop all in 2 layers on his laptop in half an hour) I had to rush the project because the due date was coming up. I already had most of it done but I had to redo a good part of the front-end to fit the design structure. I also had to re-do the design in photoshop to get the images and colors I needed, then cut it up into html. So realistically, my sister's boyfriend barely did anything.

Now the deal was that I'd develop the website and perform any updates/upgrades to it. I'd also host it on my webserver for a monthly fee. My sister's boyfriend was to handle any and all content related support.

At first it was all good, I only ever spoke with the guy when he needed a feature added and he paid me well for it. Overall the hit I took in initial development was paying off. As time went by, my sister's boyfriend started ignoring the guy's calls and the guy started calling me instead.

Now, he had this deal with my brother in law where he could charge his time at 35 money an hour. That's about 4 times minimum wage for not doing much.
Then I started to basically take over all support, but I was only allowed to charge 30 an hour. Pretty reasonable still and I wasn't too busy so it was all good.

As time went by I ended up getting asked to do more and more minimal changes. At some point I had done so many minimal changes I had to charge the guy about 2 hours extra that month and he went completely mental saying I can't just work for hours without telling him beforehand. We decided I had to discuss a price before any change. I charged my time on the phone with him twice after that and both times he bitched about me being expensive and once he even said he wanted to leave.

Now comes the fun part. A week ago he had an issue that was 100% support related. He tried calling my sister's boyfriend but the guy obviously didn't pick up. He called my dad about it, and my dad ended up calling my my sister's boyfriend. Now this guy is so slimy, he purposely didn't hang up the phone knowing my dad would use his cell and assume the other party would hang up because calls cost money. The guy heard my dad call my sister's boyfriend and heard him pick up immediately. He went completely mental saying how he wants both of us to always reply and call him back immediately.

This guy was always my lowest priority. He didn't really make me money and his calls and requests were annoying and unnecessary. Add to that that I specifically didn't want to handle support and was forced into it anyway, while all 'design' things (up to figuring out where and how to display a visitor counter) absolutely had to go to my sister's boyfriend..
But regardless of that, I generally replied to his emails within 10-20 minutes and rarely more than 25 hours.

My dad agreed (for us) that we now both had to reply to him within 24 hours. I was now stuck checking my voicemail every couple hours because my sister's boyfriend sucks at life.

During his rant he threatened to leave me, again. That was the point where I said fuck it.

For the past week I've been ignoring his calls. When he emails me I don't take more than 5 minutes replying. This morning I found an e-mail with 4 requests;

He wanted me to make a content-related change;
He wanted me to give him access to the site's Google analytics;
He wanted me to add a feature and write a guide on how to use it;
And fucking finally, he wanted a 'token to transfer his website'.

I promptly emailed him back saying I added his email a week ago and that he'd gotten an email from Google about it then, that I'd changed the content he wanted me to, a price for the last dev task and a token for his domain name, adding that its valid for 35 days and that his new host can contact me to receive a backup file of his website.

Sadly, I do have this on 10-minute dev job to do, but then I'm invoicing him all jobs I haven't invoiced yet and he can find another host willing to deal with his insanity.

The best part is I lose a webhosting client but I'm sure he'll still ask my sister's bitched parasitic boyfriend whenever he needs a photo resized and he'll still pay him 35 money for 2 minutes of work.

Fuck customers.

Product manager: build us a recently viewed and bookmark feature!

Younger-Me: But every browser already has a bookmark feature and a recently viewed (history) feature and its much better implemented with much less overhead.

Product manager: I don't care. Give me this feature, you are supposed to do as i say and bow.

Younger-Me: I'll take it as a challenge.

--- two weeks after feature is deployed ---

Product Manager: 😁 See! Many users are using the feature we built *shows me messages from subscribed customers*

Me: 😨 I'll never underestimate user's stupidity again.

The bossman asked if our signup service sends an automated email after we successfully process someone's payment or when we promote them to full customer.

That sounds like a simple query, yeah?

Well.

Here's some background:

We have four applications; one in React, three in Rails. I'll replace their names to retain some anonymity.
1) "IceSkate" is the React app, and it's a glorified signup form. (I wrote this one.)
2) "Bogan" is the main application, and is API-only; its frontend has been long since deprecated by the following two:
3) "Bum" is a fork of "Bogan" that has long since diverged. It now contains admin-only tools.
4) "Kulkuri" is also a fork of "Bogan" that has long since diverged. It now contains tools specifically for customers, which they can access.

All but IceSkate (obv) share a database.

Here's how signups happen:

Signups come in from IceSkate, which hits a backend API on Bogan. Bogan writes the data to the database, charges the card immediately, and leaves the signup for moderation.

And here's how promotion from signup to customer happens:

Bum has a view allowing admins to validate, modify, and "promote" a signup to a full customer. Upon successful promotion, Bum calls "ServerWrap", a module which calls actions on the other applications; in this case: Bogan.

Bogan routes execution through three separate models before calling "ServerWrap" again, this time calling KulKuri.

Finally, KulKuri actually creates the customer!

After KulKuri finishes creating the customer, execution resumes on Bogan, which then returns, causing execution to resume on Bum. Bum then runs through several other models, references the newly-created customer object (as all three share a database), and ... updates the customer with its current data, and then updates the signup object. After all of this, it finally shows the admin the "new customer" view.

It took me 25 minutes to follow the chain of calls, and I still don't know quite what's going on. I have no idea if any of it sends an email or not -- I didn't see any signs of this, but I very easily could have overlooked something.

So, to answer bossman's question... I asked the accounting people if they send the email manually. If they don't, it's automatic, which means I missed something and get to burrow through that mess all over again!

I really hope I missed something; otherwise I need to figure out how and where (and when!) to send the email...

just...
errrrgghh

Last Friday company-wide call consisted of the sales CEO bossman, the remote contractor dev, and myself. The only topic of discussion was CTO-bashing (bossman's favorite). Neither person had much of anything to say about their week, and they didn't want to hear my rather-lengthy summary either (I did a lot). All they wanted to do was bash the CTO (API Guy).

The CEO asked how many hours I had worked, and seemed annoyed when I said less than 40. Well screw you. Monday was Christmas, and Sunday was Encroaching Estranged Asshole Day. (Earlier rant)

I've been spending most of my time trying to learn the steaming mountain of rancid hippo shit that API Guy squeezed out, since he's leaving forever in 10 days. Sure, CEO bossman says he'll still be around to answer questions, but even with him right next to me in the office he's less than useful. After he's gone and finally feeling free of this farce? It'll be worth fuck-all.

So bossman is mad at me for both not working enough over Christmas, and not pumping out features at a frantic pace despite multiple explanations of why this is a bad idea. And he didn't care about what work I actually did do.

My every interaction with him makes me angry. Whenever I -- or anyone else -- does something he doesn't approve of, seemingly no matter the reasoning, he makes it out to be a failure on their part, and like he can't trust them as much now.

Well I'm sorry we're trying to make sure our websocket works perfectly before putting it in the hands of our customers who rely on it for cash processing.

I'm sorry I'm trying to recall printers that aren't configured properly, which also prevent customers from using our goddamn service they're paying for.

I'm sorry I'm trying to learn how everything works while I still have someone to talk to and ask questions of.

I'm sorry I'm preparing for the day I have to take over and have you breathing down my neck. Once API Guy's gone I'll be responsible for everything, and you'll be yelling at me and having a @Root bashing session instead if I don't know how to fix everything right away.

But no. All you care about is that I talk to you about what's going in so you can micromanage development despite having zero fucking understanding of goddamn anything. All you ever fucking want is the next shiny feature you can push to make more sales / keep your current contacts happy. Doesn't fking matter if it makes development awful later; that's tomorrow's problem. And yet you have the gall to bash API Guy over and over and over again for the codebase being a mess? Sure he's a terrible programmer, but been putting up with this exact same shit for five years. No wonder it's a mountain of rancid hippo shit. That's as much your fault as his, asshole.

I'm so sorry you "have serious concerns" about me. I don't want to put up with your shit either.

Fuck off and die.

I built a feature. I asked questions for days. Nobody helped. I built it anyway, and while I'm not sure it's quite right, it works.

During a code review, I asked for clarification on who the fuck it's for. Simple fucking question. Didn't get an answer. I did get the same crap response twice, though. It's great because it both doesn't answer my question and makes things worse.

Let's refer to this as "branding." Here we go!

------

Root: "Should this be changed to blue? I'm not sure who the end-user is."

TC: "should be purple, then call it something more convenient" (...what?)

Root: "Better phrasing: if we use the feature, it should match our colors and be blue. If customers use it, it should match their colors and be red. It shouldn't be both. I looked through everything again, and i'm convinced that it's only for us, so it should be blue so it matches everything."

TC: "this should be purple, and then call it something [sic] red" (...what!? also: lolcopypaste)

------

But like, that's wrong in every single way. It's internal, not external. Doing both makes it confusing. Doing both and calling it external is fucking stupid. Did she even read the PR? or any of my questions? ugh.

I swear, it's like arguing with a boulder and expecting it to listen. An ugly, oversized boulder that comically resembles Jabba the Hutt. No joke.

Whatever, it can be purple. Later, if someone complains that it's confusing, I'll just link them to the damned PR. Then again, almost everything here is confusing AF, so I doubt anyone will actually notice.

Screw this place. So glad I'm on my way out.

"The customers of our webshop are able to change their billing address... We don't want our customers to be able to do that."

(in a few months with the new general European data protection regulation I need to code it in again, so I just removed the html...)

Call me old-fashioned, but... I kinda liked it back in the day, when Microsoft made proprietary software, the Community made free software and everyone's "cui bono" was quite easy to answer - even those corporations involved in FLOSS did have a clear way to finance themselves.

Now, we have Microsoft coming into open source, seemingly making projects better and offering more and more "free" stuff.

You know.

"Free" Windows 10.
"Free" SaaS Office.
"Free" "Private" Repos on Github.

In general - what happened to clear and concise "I give you money, you give me stuff" capitalism like we had it in the 2000s?

I'd rather pay 20 bucks for a game on Steam than get it "free" and with ads or microtransactions - yet, many games, especially mobile, don't even offer me that option. It wouldn't be that hard now, would it?

The same goes for software. That Canonical would need to fuck their users over after Ubuntu One went to shit was obvious - they didn't offer the kind of commercial/enterprise OS'es that Redhat or SuSE sell.

What people seem to forget is that everyone needs to make a profit somehow. You don't get "free" stuff. Even the volunteers in the Open Source Community get something out of it - an opportunity to pad their CV at least, if nothing else.

Nowadays, software manufacturers have the same legitimacy as the "free" financial "advisors" you find at banks - and who could be dumb enough to trust them? Oh yeah: Almost the entire fucking society is who.

But then again, sell something and noone will want it - because they all want it for free, with annoying, privacy-invading ads or with equally annoying microtransactions, or financing based on commission - so you don't only pay ONCE, you pay until you realize you got fucked over and quit.

Capitalism used to work until all those idiots stepped in. How the fuck don't people realize that there's no free lunch in life? When have we stopped being functional people and turned into idiots.

Even worse: Those idiots think that they're entitled to something! They, who volunteered to become merchandise instead of customers, think that they have rights! Do cattle have rights? Nope. They get their "free" hay everyday and I get to buy beef, that's how it works. Moo!

Hell, they are surprised when they get fucked over by bank salespeople or their data stolen by corporations, intelligence agencies or something... What did they expect, goodwill?

Can we please make Adam Smith mandatory reading in school?! I mean, give people a chance to understand capitalism? The nonexistent "goodwill" of traders in general?

PO: Here's a small cool feature I thought of, should be easy enough *shows very basic draft spec*
Me: Cool, how does it work for logged out users? What about customers in Spain? Does it work with US sales tax? Do we need to update the privacy policy? Do we have translations? What's the fallback if it breaks? Who will be maintaining the content?
PO: ...
PO: I'll get back to you

*never hears about feature again*

I was on vacation when my employer’s new fiscal year started. My manager let me take vacation because it’s not like anything critical was going to happen. Well, joke was on us because we didn’t foresee the stupidity of others…

I had to update a few product codes in the website’s web config and deploy those changes. I was only going to be logged in for 30 minutes to complete that.

I get messaged by one of our database admins. He was doing testing and was unable to complete a payment on the website. That was strange. There was a change pushed by our offsite dev agency, but that was all frontend changes (just updating text) and wouldn’t affect payments.

We don’t want to enlist the dev agency for debugging work, especially when it’s not likely that it’s a code issue. But I was on vacation and I couldn’t stay online past the time I had budgeted for. So my employer enlists the dev agency for help. It’s going to be costly because the agency is in Lithuania, it was past their business hours, and it was emergency support.

Dev agency looks at error logs. There are Apple Pay errors, but that doesn’t explain why non Apple Pay transactions aren’t going through. They roll back my deployment and theirs, but no change. They tell my employer to contact our payment processor.

My manager and the Product Manager contact Payroll, who is the stakeholder for our payment gateways. Payroll contacts our payment gateway and finds out a service called Decision Manager was recently configured for our account. Decision Manager was declining all payments. Payroll was not the person who had Decision Manager installed and our account using this service was news to her.

Payroll works with our payment processor to get payments working again. The damage is pretty severe. Online payments were down for at least 12 hours. Our call center had logged reports from customers the night before.

At our post mortem, we had to find out who ok’d Decision Manager without telling anyone. Luckily, it was quick work. The first stakeholder up was for the Fundraising Dept. She said it wasn’t her or anyone on her team. Our VP of Analytics broke it to her that our payment processor gave us the name of the person who ok’d Decision Manager and it was someone on the Fundraising team. Fundraising then starts backtracking and says that oh yes she knew about it but transactions were still working after the Decision Manager had been configured. WTAF.

Everyone is dumbfounded by this. How could you make a big change to our payment processor and not tell anyone? How did our payment processor allow you to make this change when you’re not the account admin (you’re just a user)?

Our company head had to give an awkward speech about communication and how it’s important. The web team can’t figure out issues if you don’t tell us what you did. The company head was pissed because it was a shitty way to start off the new fiscal year. Our bill for the dev agency must have been over $1000 for debugging work that wasn’t helpful.

Amazingly, no one was fired.

Two years ago: company exec (Mac fan) buys a Surface Pro to show off our .NET application to customers as he travels. Hands it to me (I build releases) and I iron out a few Win 8 bugs since we'd always used Win 7 before. Get it set up, get to like the device a little, he takes it home... and returns it within 24 hours because he didn't mesh well with Windows. (Again, Mac user.)

8 months later he buys a Surface Pro again. I install our latest release, verify that everything is working as expected with hardware we normally don't use, and give him a controlled setup that will just work when he's at a customer site. Once again, he returns the Surface within 24 hours because he can't get used to Windows.

At least we verified Windows 8 compatibility, I guess.

This is more of a wishful thinking scenario......but language/tech stack/whatever bashing.

Look, I get it, we like development, we would not be here if we didn't like it. But as my good friend @Stuxnet has mentioned in the past, making this a personality trait is fucking retarded, lame, small, and overall pathetic. I agree with this sentiment 100%

Because of this a lot of people have form some sort of elitist viewpoint concerning the technologies that people use, be it Java, C#, C++, Rust, PHP, JS, whatever, the same circle jerk of bashing on shit just seems completely fucking retarded. I am hoping for a new mentality being that most of us are younger, even if you are a 50+ year old developer, maturity should give you a different perspective, but alas, immaturity and a bitchy attitude carried throughout years of self dick sucking implications would render this null.

I could not give two fucks if the dude next to me is coding his shit in whatever as long as best practices are followed, proper documentation is enforced, results are being brought to our customers(which regardless of how much you try to convince us, none of your customers are fucking elite level) and happiness is ensured, then so fucking be it.

Gripes bitches and complaints are understandable, I dislike a couple of things about my favorite tools, and often wish certain features be involved in my particular tech stacks, does this make stuff bad? no, does it make me or anyone else less of a developer,? no so why give a fuck? bitch when shit bites you in the ass when someone does not know what the fuck they are doing with a language that permits writing bullshit. Which to be honest ALL of them fucking allow. Not one is saved from this. But NOT knowing how to work a solution, or NOT understanding a tech stack does not give you AUTOMATIC FULL insight on how x technology operates, thinking as such is so fucking arrogant and annoying.

But I am getting tired of looking at posts from Timmy, a 18 year old "dev" from whothefuckcares bitch about shit when they have never even made a fucking penny out of their "development" endeavors just because they read some dickhead's opinion on the internet regarding x tech stack and believes that adopting their bullshit troll ass virgin ideas makes them l337.

Get your own fucking opinion on things, be aggressive and stand fucking straight, maybe get some fucking pussy(or dick, whatever) and for fucks's sake learn to interact with other fucking human beings, take a fucking run, play games, break out from your whinny bitch ass shell, talk to that person that intimidates you, take a run, do yoga, martial arts anything that would break you out from being such a small little bitch.

Just fucking do something that keeps you from shitting on people 24/7 365/ a year.

We used to bitch about incompetent managers, shit bosses, fucking ludicrous assignments. Retarded shit that some other dev did, etc, etc. Seems like every other fucking retard getting into this community starts with stupid ass JS/PHP/Python/Java/C#/ whatever jokes and you idiots keep upvoting that shit. Makes those n00bs gain credability. Fuck me shit is so pathetic.

basically, make dev rant great again.

No fuck off and have a beer, or tea or whatever y'all drink.

An important message:
PrOpErLy managing servers is HARD.

I get pissed off at customers with ZERO server knowledge who think they can manage their VPS. “Just get a control panel and a VPS” from some flashy provider that makes server management look way too easy.. Clicking around in their fancy control panel, until:

- they need help with their *self-managed* VPS;
- their email ends up in spam;
- they suffer from performance issues;
- they need to restore a backup;
- something breaks, because YES, things break

Way too little people are able to answer:

- when and how do you make backups?
- how do you monitor your servers and which services?
- how do you keep track of trend analysis?

Then I come by with necessary software. SNMP for trend analysis, Graphite for infrastructure health, Sensu for monitoring, Kibana, Ansible for configuration management..

Things that servers need but that customers have never even heard of.. because they can do everything in their control panel..

Until they come crying to me because it broke and they don’t even know how to get into SSH.

I think the ones to blame are VPS providers that tell the tale of how easy it is to install a control panel and never look at your server again.

Customers become responsible for something *business-critical*! Yet they don’t know how it works.

OMFG I don't even know where to start..
Probably should start with last week (as this is the first time I had to deal with this problem directly)..

Also please note that all packages, procedure/function names, tables etc have fictional names, so every similarity between this story and reality is just a coincidence!!

Here it goes..

Lat week we implemented a new feature for the customer on production, everything was working fine.. After a day or two, the customer notices the audit logs are not complete aka missing user_id or have the wrong user_id inserted.
Hm.. ok.. I check logs (disk + database).. WTF, parameters are being sent in as they should, meaning they are there, so no idea what is with the missing ids.

OK, logs look fine, but I notice user_id have some weird values (I already memorized most frequent users and their ids). So I go check what is happening in the code, as the procedures/functions are called ok.

Wow, boy was I surprised.. many many times..
In the code, we actually check for user in this apps db or in case of using SSO (which we were) in the main db schema..
The user gets returned & logged ok, but that is it. Used only for authentication. When sending stuff to the db to log, old user Id is used, meaning that ofc userid was missing or wrong.

Anyhow, I fix that crap, take care of some other audit logs, so that proper user id was sent in. Test locally, cool. Works. Update customer's test servers. Works. Cool..

I still notice something off.. even though I fixed the audit_dbtable_2, audit_dbtable_1 still doesn't show proper user ids.. This was last week. I left it as is, as I had more urgent tasks waiting for me..

Anyhow, now it came the time for this fuckup to be fixed. Ok, I think to myself I can do this with a bit more hacking, but it leaves the original database and all other apps as is, so they won't break.
I crate another pck for api alone copy the calls, add user_id as param and from that on, I call other standard functions like usual, just leave out the user_id I am now explicitly sending with every call.
Ok this might work.

I prepare package, add user_id param to the calls.. great, time to test this code and my knowledge..

I made changes for api to incude the current user id (+ log it in the disk logs + audit_dbtable_1), test it, and check db..
Disk logs fine, debugging fine (user_id has proper value) but audit_dbtable_1 still userid = 0.

WTF?! I go check the code, where I forgot to include user id.. noup, it's all there. OK, I go check the logging, maybe I fucked up some parameters on db level. Nope, user is there in the friggin description ON THE SAME FUCKING TABLE!!
Just not in the column user_id...

WTF..Ok, cig break to let me think..

I come back and check the original auditing procedure on the db.. It is usually used/called with null as the user id. OK, I have replaced those with actual user ids I sent in the procedures/functions. Recheck every call!! TWICE!! Great.. no fuckups. Let's test it again!
OFC nothing changes, value in the db is still 0. WTF?! HOW!?

So I open the auditing pck, to look the insides of that bloody procedure.. WHAT THE ACTUAL FUCK?!
Instead of logging the p_user_sth_sth that is sent to that procedure, it just inserts the variable declared in the main package..
WHAT THE ACTUAL FUCK?! Did the 'new guy' made changes to this because he couldn't figure out what is wrong?! Nope, not him. I asked the CEO if he knows anything.. Noup.. I checked all customers dbs (different customers).. ALL HAD THIS HARDOCED IN!!! FORM THE FREAKING YEAR 2016!!! O.o

Unfuckin believable.. How did this ever work?!

Looks like at the begining, someone tried to implement this, but gave up mid implementation.. Decided it is enough to log current user id into BLABLA variable on some pck..
Which might have been ok 10+ years ago, but not today, not when you use connection pooling.. FFS!!

So yeah, I found easter eggs from years ago.. Almost went crazy when trying to figure out where I fucked this up. It was such a plan, simple, straight-forward solution to auditing..

If only the original procedure was working as it should.. bloddy hell!!

Dealing with other technical professionals who cannot think outside their respective boxes.

Here is an example.

A QA (who is very good at her job) said this...

Her:
“We need to get one customer who is willing to pay us a lot of money to make the features they want!”

Me:
“But you realize we are a SaaS company and that means we need lots of customers and constant growth”

Her:
“No, we need to find a customer who is willing to pay us, like a million, to make the features they want. Then we make them for that customer. Then we do that again.”

Me:
“We sell software to small businesses, none of them have a million dollars to pay us, and even if they did then why wouldn’t they build it themselves?

Her:
“Well, when I worked for my last company this is what we did...”

Me:
“So you worked for a contracting company who built software for individual companies. We are not that type of company. We are a SaaS company.”

Her:
“It’s the same thing”

Me:
~Facepalm~

As a software developer and entrepreneur it frustrates me when everyone think everything is the same.

You’ll here things like...

“All we need is to get lucky with one big hit and then we will ride that wave to success, just like Facebook or Amazon!”

Holy fucking shit balls, how stupid can you be!

FB and AZ run thousands of tests a day to see what works. They do not get “lucky”. They dark launched FB messenger with thousands of messages and then rolled it out to their internal team first, they did not get lucky!

Honestly though, I can’t blame them. Most people just want a good job that pays. They aren’t looking to challenge their assumptions.

Personally I know I will be in situations again where my pride, my assumption, my fears are realized and crushed by the market place and I do not want to live in a world of willful ignorance.

I’d rather get it right than feel good.

When will I fuckin learn that
a) customers lie
b) customers are sloppy
c) customers are wrong
d) customers do not do their work (properly)
e) customers want us to do their (dirty) work
f) possibly all of the freakinly above?! + khm....

They will fuckin aaaalwaaaays say sth is not working after the update..
And I will alwaaaays assume I fucked up something..even if I didn't touch that part of the code/data..
And almost aaaaalways it turns out that the bug they complain about is how the system worked (or didn't work) before the update and/or some fuckup from their side..

Anyhow, I rushed over, grabbed the files went testing in dev..wtf, output is different, mine is ok, theirs is..wtf is that shit?!

Transfer newly built dll to test..same shit as on prod..wtf?! How?!

I assumed they have thing A correctly linked to thing B.. ofc thing A was linked to thing C in their case and in another case (our test) to correct thing B..
I got chillies when grabbing files, that
I should have tripple checked that they didn't fuck up something on the link part, but I just assumed they know what they were doing & that they checked they linked correct files with correct content already, before being pissy that the update fucked up things.. riiiight!! :/

I wanted to find solutions to this fuckup asap so I disregarded my gut feeling..yet again!! Fuuuck!
I've spent too much time trying to find ways to fix a bug that wasn't even a real bug to begin with.. :/

Fuuuuuck!!

So yeah, always treat the customers like they are 3yrs old & have no clue what they are doing & check exactly wtf they were indeed trying to do..it will save you time & nerves..

And note to self: reread this shit daily!! And imprint it in your brain that everything is not always your fault!!

Fucking Amazon rant again...

TLDR: Amazon specializes in “the last mile”. They are repeatedly allowing a 3rd party shipper (Purolator) destroy their main value proposition. Thoughts at the end.

Me on the phone with their support...

Me: so it says my package was attempted to be delivered today. I did not get a call or notification or anything and I have been working from home all day to wait for the package.

Support: -Sigh- yes, I can see it was Purolator we have been having trouble with them lately.

Me: ok, so are you able to see what happened?

Support: let me put you on hold.

.......

Support: So they said they will not call for a delivery, did they use your building buzzer?

Me: Nope, just stood outside the building and then left I guess.

Support: -sigh- Well you can pick it up at their depot. Let me get you the address.

Me: The one by the airport?

Support: Yes it looks like it is about an hour away from where you are. And they are only open during work hours.

Me: So, after working from home to get this package you advice is to take 3 hours off work and go there to pick it up?

Support: Well, we can refund it? If thats what you want.

Me: No, I would like the package I ordered please.

Support: There is nothing I can do sir.

Me: So before I hang up let me see if I have it straight. When I order a package from Amazon, do I have an option of who ships it?

Support: No, I’m sorry but that is decided on our end.

Me: And I have had this problem before with this shipping agent. So, your telling me that when I ship things to me with Amazon that I have no control of wether I even get the package? Your telling me it is literally a coin toss as to wether or not I ever get my package?

Support: yes sir, I’m sorry but that is all I can do.

Me: So you realize that, for example, if I went to my local grocery store and it was a coin toss that I could take my groceries home (even after I paid for them) then I will always go to another store....

Support: yes, I know. There is nothing I can do.

Me: So from now on I have to order items, wait for them to be shipped, check the shipper and then cancel the order of it is them?

Support: -sigh- you cannot cancel an order after it has shipped...

Me: wow. Sure is great being a prime and audible member. I get fast delivery of 50% of my packages and no delivery at all of the other 50%. Sorry for the sarcasm...

Support: I’m sorry I can’t help more.

Me: So just to clarify. I can expect NOT to get the package I ordered?

Support: sorry

Me: have a nice day.

————

Here are my thoughts as a student of business...

Amazon specializes in “the last mile” (in their delivery service anyway) and when they deliver the package they also deliver on that value proposition.

However, now it seems that one of their shipping providers is failing at getting packages that last mile, which is resulting and destroying the idea of their value proposition in a customers eyes. (Affecting more than me as the rep said)

Now, instead of believing that Amazon will get things to me, saving me that last mile trip to the store etc., I firmly believe that it is a toss up as to wether I will ever receive my package (based on carrier)

I know that if I was in Amazon’s position (a carrier hurting my overall value proposition with consistently unacceptable service) that I would come down on them with a force they have never seen or drop them entirely.

But of course, every company reaches a point where they have such market share and sway that they take their eye off the ball when it comes to their value proposition to customers.

CTO: Research, problem analysis, customer need validations, and data based prioritisation is stupid.

Me: So, then why should we solve this problem?

CTO: Because my team invests a lot of time in here (read "because we build a shitty system in past without thinking and we are doing it again").

Me: I don't see this as a good idea.

CTO: I become emotional when I request product to align and they don't. We must solve this problem and not what customers want.

Me: I am not participating here.

CTO: And I want you to work on weekends to support my team.

Me: *disconnects*

Best code performance incr. I made?

Many, many years ago our scaling strategy was to throw hardware at performance problems. Hardware consisted of dedicated web server and backing SQL server box, so each site instance had two servers (and data replication processes in place)

Two servers turned into 4, 4 to 8, 8 to around 16 (don't remember exactly what we ended up with). With Window's server and SQL Server licenses getting into the hundreds of thousands of dollars, the 'powers-that-be' were becoming very concerned with our IT budget. With our IT-VP and other web mgrs being hardware-centric, they simply shrugged and told the company that's just the way it is.

Taking it upon myself, started looking into utilizing web services, caching data (Microsoft's Velocity at the time), and a service that returned product data, the bottleneck for most of the performance issues. Description, price, simple stuff. Testing the scaling with our dev environment, single web server and single backing sql server, the service was able to handle 10x the traffic with much better performance.

Since the majority of the IT mgmt were hardware centric, they blew off the results saying my tests were contrived and my solution wouldn't work in 'the real world'. Not 100% wrong, I had no idea what would happen when real traffic would hit the site.

With our other hardware guys concerned the web hardware budget was tearing into everything else, they helped convince the 'powers-that-be' to give my idea a shot.

Fast forward a couple of months (lots of web code changes), early one morning we started slowly turning on the new framework (3 load balanced web service servers, 3 web servers, one sql server). 5 minutes...no issues, 10 minutes...no issues,an hour...everything is looking great. Then (A is a network admin)...
A: "Umm...guys...hardly any of the other web servers are being hit. The new servers are handling almost 100% of the traffic."
VP: "That can't be right. Something must be wrong with the load balancers. Rollback!"
A:"No, everything is fine. Load balancer is working and the performance spikes are coming from the old servers, not the new ones. Wow!, this is awesome!"
<Web manager 'Stacey'>
Stacey: "We probably still need to rollback. We'll need to do a full analysis to why the performance improved and apply it the current hardware setup."
A: "Page load times are now under 100 milliseconds from almost 3 seconds. Lets not rollback and see what happens."
Stacey:"I don't know, customers aren't used to such fast load times. They'll think something is wrong and go to a competitor. Rollback."
VP: "Agreed. We don't why this so fast. We'll need to replicate what is going on to the current architecture. Good try guys."
<later that day>
VP: "We've received hundreds of emails complementing us on the web site performance this morning and upset that the site suddenly slowed down again. CEO got wind of these emails and instructed us to move forward with the new framework."

After full implementation, we were able to scale back to only a few web servers and a single sql server, saving an initial $300,000 and a potential future savings of over $500,000. Budget analysis considering other factors, over the next 7 years, this would save the company over a million dollars.

At the semi-annual company wide meeting, our VP made a speech.

VP: "I'd like to thank everyone for this hard fought journey to get our web site up to industry standards for the benefit of our customers and stakeholders. Most of all, I'd like to thank Stacey for all her effort in designing and implementation of the scaling solution. Great job Stacy!"
<hands her a blank white envelope, hmmm...wonder what was in it?>

A few devs who sat in front of me turn around, network guys to the right, all look at me with puzzled looks with one mouth-ing "WTF?"

!rant
tl;dr; quit my job last monday. going to grow my side hustle into full time freelancing.
I am so exited.

---
Story time:
I am working full time as a jack of all trades and also have a side business where I coach people on an ERP for doors/fenestration and also write custom software in c#.
I was able to manage both over ~4 years, with customer amount slowly growing (only doing B2B).

Last month I opened an account at a freelancer website just for the lulz and damn after a short amount of time the orders exploded. I had to shut it down again because I cannot manage the amount of work. But did manage to win a fair amount of customers that will keep me busy for the next year or two.

Spoke to my employer and told them about the situation (they know about my side business and it's all mentioned in the contracts). Said that I would need half the amount of hours with my business to reach the same amount of money and that working as an employee makes no sense for me in terms of money. I would however like to work 1 to 2 days in a week for them because working there is fun, even when its financially uninteresting.

they took one week to prepare a position and then invited me to a meeting. "we offer you 32 hours a week. if you want more, you have to make a descision. As a self employed person you have risk and we as an employer do not want to carry that risk for you and we do not want to finance your self employment" (etc.)

Thought I am in the wrong movie. I took that into the weekend and thought a lot about what has been said.

And last monday I invited to a follow up and told them

"sorry, I think I was not clear enough. Working for you is of no interest in terms of money. You do not finance me, it's the other way around. Sadly we do not come to an agreement, as 8 hours less does not fit the need. You said I need to make a descision. I do not want to do this but I'm quitting".

They responded with "Oh that is sad to hear. Is there anything that we can make so you do not leave?"

"Either pay me the same I would make as a self employed or follow my conditions"
Did not get a response on that.

I now have three months to prepare myself for self employment.
Currently working 40h + growing side business + getting the whole german bureaucracy shit together.

Tough time but hell this feels so damn good.

Just wanted to share this :)

I walk into the kickoff meeting today. The first part of this project had 5 developers and a project manager. Former project manager handled communication and sheltered us from bullshit. We built an amazing piece of software in a very short time. Customers were so amazed that they decided to reboot the project, boost the funding by several million, and let us go again. They specifically requested the same team.

Now the team looks like this: the neediest tester guy, a UX lady that doesn't have any UX background, an agile "visionary", a project manager that doesn't understand how development works, a solutions architect, 3 COTS platform specialists, a devops specialist, and an account lead. They have booked all kinds of workshops and other shit to kick things off.

So development capacity is only 60% of what it was. Management ratio was 1:5 before. Now the management ratio is 9:3. The new project manager thinks developers should be on more customer calls and responding to all customer emails during sprints. We already built this system and devops pipelines end to end. The COTS people, solutions architect, or the UX person can't program. They want us to magically convert this custom application into one based on COTS. What we need to do is make the rest of the business processes that we omitted, integrate known feedback, rework the backend, build better automated testing, improve logging and reporting, add another actor to the system, add a different authentication method, and basically work through the massive backlog.

How do they think this is going to work? Do they think we can download a custom engineered enterprise grade software system from Microsoft and double click all the way to customer satisfaction? The licenses alone are too much for the customer on an ongoing cost basis. I guess we can discuss it during the agile team-building weekend at some remote lake that the team "visionary" has set up. For the sake of fuck.

Like development isn't hard enough. Hire two more developers and lose all of the dead weight. Get a project manager that won't let the trivial shit roll down on us. What the fuck.

There is a company providing a very speciffic service. And it has a core application for that svc, supported by a core app team.
That company also has other services, which are derivations of the core one. So every svc depends on core.

Now that we're clear on that... I was working in a team of one of the subservices. We very strongly depended on core. In fact, our svc was useless if integration w/ core broke down.

The core team had an annoying habbit. They refused to version their webservices and they LOVED to push api updates w/o any warnings. Our prod, test, other envs used to fail bcz of core api changes quite often. Mgmt, IT head was aware of the problem and customers' complaints as well.

So as a result, once core api changes we're all in a panic mode: all prior priorities are lowered and revival of prod is to be our main focus. Core api is not docummented, the changes are not clear, so we have to reverse engineer the shit out of it. We manage to patch our prod up w/ hotfixes, but now we have tech debt. While working on the debt, core api changed again, in test env. Mgmt pushes debt back and reallocates us to hotfix test. Hotfix is 80% done when another core api breaks. Now mgmt asks us to drop wtv we're working on and fix that new break. By the time we're to deploy the hotfix, another api breaks in another env. The mgmt..... You get the picture :)

2 years go by, nothing has changed so far.

Just got an email with a new really nice douche-bag move from Postman to raise their prices again (this time for almost double) on their paid plans with excuse "it will help us deliver more of what our customers need from us."

Even though I've decided to look other way around for years on their electron-based garbage of bloated app, have not been a fan of their pricing 8$/month/user just for a simple feature such as sharing request schema and environment data.

This simply needs to stop and I'm seriously thinking about doing something about it. 🙄

Have a couple I want to air today.

First was at my first gig as a dev, 4-5 months out of school. I was the only dev at a startup where the owner was a computer illiterate psycopath with serious temper tantrums. We're talking slamming doors, shouting at you while you are on the phone with customers, the works...

Anyways, what happened was that we needed to do an update in our database to correct some data on a few order lines regarding a specific product. Guess who forgot the fucking where-clause... Did I mention this boss was a cheap ass, dollar stupid, penny wise asshole that refused to have anything but the cheapest hosting? No backups, no test/dev/staging environment, no local copies... Yeah, live devving in prod, fucking all customers with a missing semi-colon (or where clause).

Amazingly, his sheer incompetance saved my ass, because even if I explained it, he didn't get it, and just wanted it fixed as best we could.

The second time was at a different company where we were delivering managed network services for a few municipalities. I was working netops at that time, mostly Cisco branded stuff, from Voice-over-IP and wifi to switches and some routing.

One day I was rolling out a new wireless network, and had to add the VLAN to the core switch on the correct port. VLAN's, for those who don't know, are virtual networks you can use to run several separated networks on the same cable.

To add a VLAN on a Cisco switch one uses the command:

switchport access vlan add XYZ

My mistake was omitting the 'add', which Cisco switches happily accept without warning. That command however can be quite disruptive as it replaces all of the excisting VLAN's with the new one.

Not a big deal on a distribution switch supplying an office floor or something, but on a fucking core switch in the datacenter this meant 20K user had no internet, no access to the applications in the DS, no access to Active Directory etc. Oh and my remote access to that switch also went down the drain...

Luckily a colleague of mine was on site with a console cable and access to config backups. Shit was over within 15 minutes. My boss at that time was thankfully a pragmatic guy who just responded "Well, at least you won't make that mistake again" when we debriefed him after the dust settled.

Spent a lot of time designing a proper HTTP (dare I even say RESTful) API for our - what is until now a closed system, using a little-known/badly-supported message-over-websocket protocol to do RPC-style communications - supposedly enterprise-grade product.

I make the API spec go through several rounds of review with the rest of the dev team and customers/partners alike. After a few iterations, everybody agrees that the spec will meet the necessary requirements.

I start implementing according to spec. Because this is the first time we're actually building proper HTTP handling into the product, but we of course have to make it work at least somewhat with the RPC-style codebase, it's mostly foundational work. But still, I manage to get some initial endpoints fully implemented and working as per the spec we agreed. The first PR is created, reviews are positive, the direction is clear and what's there already works.

At this point in time, I leave on my honeymoon for two weeks. Naturally, I assume that the remaining endpoints will be completed following the outlines/example of the endpoints which I built. When I come back, the team mentions that the implementation is completed and I believe all is well.

The feature is deployed selectively to some alpha customers to start validation testing before the big rollout. It's been like that for a good month, until a few days ago when I get a question related to a PoC integration which they can't seem to get to work.

I start investigating and notice that the API hasn't been implemented according to the previously agreed upon spec at all. Not only did the team manage to implement the missing functionality in strange and some even broken ways, they also managed to refactor my previously working endpoints into being non-compliant.

Now, I'm a flexible guy. It's not because something isn't done exactly as I've imagined it that it's automatically bad. However, I know from experience that designing a good/clear/future-proof API is a tricky exercise. I've put a lot of time and effort into deliberate design decisions that made up the spec that we all reviewed repeatedly and agreed upon. The current implementation might also be fine, but I now have to go over each endpoint again and reason about whether the implementation still fulfills the requirements (both soft and hard) that we set out to meet.

I'm met with resistance, pushback and disbelief from product management and dev co-workers alike when I raise the concern that the API might actually not be production-ready (while I'm frantically rewriting my integration tests and figuring out how the actual implementation works in comparison to what was spec'ed).

Oh, and did I mention that product management wants to release this by end-of-week?!

Not sure if it was 2016 or late 2015, but it's a fun story anyway (and if it's not you'll at least learn something from it).

Back at the time I was quite new to unit testing (weird how it has become second nature in a years time). I was writing some software that was supposed to send out some SMS to customers. Of course this had to be tested. However, it was a bit difficult to test (or so I thought) without actually receiving an SMS to know if it was sent. So I decided to use the live API key to make sure the sending of SMS was actually working correctly. I tried it a few times but didn't receive an SMS. So I kept working on it and running tests.

The testing setup I had at the time was just a continues loop that went through all tests to make sure it all still worked (I've moved to only checking on file changes now, but that is besides the point). Keep in mind I was still running these tests, in a loop, with the _live_ API key.

So the end of the working day arrives and I go home and sit in the train. All of the sudden I receive some test SMS. I was thinking "hey nice, it did work". Then I started receiving more. It soon turned out to be an alarmingly big amount of SMS. It stopped around 100, but don't think that was the end of it. Oh no. I had changed the number to send the SMS to from my own number to a different number (+31612345678 to be exact, which I found out later isn't an actual phone number. I really hope I was right about that). I was beginning to become nervous, but there wasn't much I could do.

The next day I returned to work and checked the API for sent SMS. Turns out I had sent a couple of thousand (I think between two and three thousand) SMS in a couple of hours. Most of them to the test number I had supplied.

This probably cost the company a couple of hundred euros. Luckily my colleagues and team leader all thought it was pretty funny, but did tell me not to do it again. And I haven't of course.

Lesson learned: don't use live API keys during testing (among other things :)).

So yeah that was probably my worst dev experience.

So ok here it is, as asked in the comments.

Setting: customer (huge electronics chain) wants a huge migration from custom software to SAP erp, hybris commere for b2b and ... azure cloud
Timeframe: ~10 months….

My colleague and me had the glorious task to make the evaluation result of the B2B approval process (like you can only buy up till € 1000, then someone has to approve) available in the cart view, not just the end of the checkout. Well I though, easy, we have the results, just put them in the cart … hmm :-\
The whole thing is that the the storefront - called accelerator (although it should rather be called decelerator) is a 10-year old (looking) buggy interface, that promises to the customers, that it solves all their problems and just needs some minor customization. Fact is, it’s an abomination, which makes us spend 2 months in every project to „ripp it apart“ and fix/repair/rebuild major functionality (which changes every 6 months because of „updates“.

After a week of reading the scarce (aka non-existing) docs and decompiling and debugging hybris code, we found out (besides dozends of bugs) that this is not going to be easy. The domain model is fucked up - both CartModel and OrderModel extend AbstractOrderModel. Though we only need functionality that is in the AbstractOrderModel, the hybris guys decided (for an unknown reason) to use OrderModel in every single fucking method (about 30 nested calls ….). So what shall we do, we don’t have an order yet, only a cart. Fuck lets fake an order, push it through use the results and dismiss the order … good idea!? BAD IDEA (don’t ask …). So after a week or two we changed our strategy: create duplicate interface for nearly all (spring) services with changed method signatures that override the hybris beans and allow to use CartModels (which is possible, because within the super methods, they actually „cast" it to AbstractOrderModel *facepalm*).
After about 2 months (2 people full time) we have a working „prototype“. It works with the default-sample-accelerator data. Unfortunately the customer wanted to have it’s own dateset in the system (what a shock). Well you guess it … everything collapsed. The way the customer wanted to "have it working“ was just incompatible with the way hybris wants it (yeah yeah SAP, hybris is sooo customizable …). Well we basically had to rewrite everything again.
Just in case your wondering … the requirements were clear in the beginning (stick to the standard! [configuration/functinonality]). Well, then the customer found out that this is shit … and well …

So some months later, next big thing. I was appointed technical sublead (is that a word)/sub pm for the topics‚delivery service‘ (cart, delivery time calculation, u name it) and customerregistration - a reward for my great work with the b2b approval process???

Customer's office: 20+ people, mostly SAP related, a few c# guys, and drumrole .... the main (external) overall superhero ‚im the greates and ur shit‘ architect.
Aberage age 45+, me - the ‚hybris guy’ (he really just called me that all the time), age 32.
He powerpoints his „ tables" and other weird out of this world stuff on the wall, talks and talks. Everyone is in awe (or fear?). Everything he says is just bullshit and I see it in the eyes of the others. Finally the hybris guy interrups him, as he explains the overall architecture (which is just wrong) and points out how it should be (according to my docs which very more up to date. From now on he didn't just "not like" me anymore. (good first day)
I remember the looks of the other guys - they were releaved that someone pointed that out - saved the weeks of useless work ...

Instead of talking the customer's tongue he just spoke gibberish SAP … arg (common in SAP land as I had to learn the hard way).
Outcome of about (useless) 5 meetings later: we are going to blow out data from informatica to sap to azure to datahub to hybris ... hmpf needless to say its fucking super slow.
But who cares, I‘ll get my own rest endpoint that‘ll do all I need.

First try: error 500, 2. try: 20 seconds later, error message in html, content type json, a few days later the c# guy manages to deliver a kinda working still slow service, only the results are wrong, customer blames the hybris team, hmm we r just using their fucking results ...
The sap guys (customer service) just don't seem to be able to activate/configure the OOTB odata service, so I was told)
Several email rounds, meetings later, about 2 months, still no working hybris integration (all my emails with detailed checklists for every participent and deadlines were unanswered/ignored or answered with unrelated stuff). Customer pissed at us (god knows why, I tried, I really did!). So I decide to fly up there to handle it all by myself

The company I work at sends their developers out to other companies to help them work on projects and help them in other ways (advice when communicating to customers of on demand software for example).

While not on a project you are working in house training trainees and interns. Part of that is teaching them to show initiative and treating them as full developers. The 30 interns all discussed a git flow and code format.
During the third sprint (two weeks sprints) a team messaged me if I wanted to check their merge request for the sprint.

It took me a glance at the first file to know they didnt do any review themselves. I used my flywheel to check all their changes and without being able to read the code I saw indentation was all over the place, inconsistent bracket placements etc. I let them know I wouldnt check their code until it was according to their own standards.
Two days later I got the message to check it again. At first glance the indentation was fine so I started reading the code. Every single thing was hardcoded, not made to support mobile (or any resolution other than 1920×1080).
A week later they improved it and still not good. Gave them a few pointers like I would for any colleague and off they went to fix things. The code became worse and indentation was all over the place.

I told them the next time it shouldnt be a quick glance to be able to reject it again. By this time other teams came to me asking why it wasnt merged yet and I explained it to them. One of the teams couldnt do anything u til this was merged so I told them to implement it themselves. I was surprised that 4 teams came to me asking about a merge request, that was every team except the team whose pull request it was.

4 weeks after the intitial sprint the other team made a merge request and I had three small comments and then an hour later it was merged.

The other team messaged me why their merge request did went through (still havent seen any of their team in person, Im sitting 10 meters away from them behind a wall)
They also said that it was easier for them because they started from scratch. Thats when I called them in to discuss it all and if they were not interns but full time developers they would have been fired. I told them communication is key and that if you dont understand something you come in person to ask about it. They all knew I like teaching and have the patience to explain a single thing ten times, but the initiative should be theirs.

One of the team members is my current coworker and he learned his lesson by that. The others stopped with their study and started doing something completely else.

TL;DR
Merge request is open for 4 weeks, in the end another team started from scratch and finished it within a week. The original team didnt ask me questions or come to me in person, where other teams did.

DISCLAIMER: some of you might find it harsh, but in our experience it works the best for teaching and we know when people don't dare to ask questions and we help them in that too. It's all about the soft skills at our company.

Google Business Profile is probably not meant for developers. "Help customers find your business by industry." Dev: set primary category to "Web Developer". Google: We didn't understand your category. Please select from the suggestions that appear when typing. Dev, typing: "Web D"... Google suggests: "Web Designer, Web hosting company, Well drilling contractor, Waterbed shop". Okay, Google, nevermind.
Google: "Update your customers. Keep your customers up to date about your business!" Dev clicks "add update", adds info about that customer should use different phone number temporarily due to broken phone. Google: "Your post has been removed from your Business Profile on Google because it violates one or more of our post content policies." Okay Google, at least you let me add an additional phone number on my profile without requiring to verify my primary number that I currently have not access to. Anything else?
Google: "Claim your €400 free advertising credit" Dev: clicks "claim credit" Google: "To access this Google Ads account, enable 2-Step Verification in your Google account." How to combine idiocy and deceptive patterns in a single UI: Google knows! Apart from their search engine, their unique business advantage is simple that they suck a little less than Apple and Microsoft. Sorry, not a day to be proud of our profession, once again.

Half a year ago, I got fired in my job. The reason was the same always bullshit; we have very little clients, economy nowadays is terribly bad, our priorities are different now than when we hired you, etc.
The last week I spent there, I heard something about my poor performance and programming skills, and that pissed me off a lot. For six months I worked on a laravel web app for managing customers, tasks and invoices, a fucking CRM, but made specifically for that company just because they didn't know sugar, odoo, prime or whatever.
Parallel to the crappy CRM, I was told to patch some PrestaShop, WordPress and plain sites, and it was hard to communicate with customers, management ignored every email I sent, and all I was told to do was "do as they say".
The result was shit, obviously, and my work showed much less skill, knowledge and expertise than I really have.
After that, I spent a few months unemployed, studying and working as a waiter just to survive, because my contract didn't comply with unemployment office requirements for a pay.
Then I got this job, on an analytics company where guess what, I'm told to write a fucking laravel web app for managing customers, invoices and tasks. In the meantime, I design websites, and communication with customers is shit, and management ignores every single mail I send.
My salary is eight hundred putos euros again, and will contract is wet shit.
I know, maybe I am "not that good" to earn a 3000€+ salary and have a good team support.
But I'm not */that/* bad.

One of our customers asked us (a while back) to create a nice interface for their label printer (preferably integrated in their web cms)

So we started developing and after two weeks (we were almost done) they canceled the request, payed for the worked ours and said that another company was willing to do it faster (even though we were almost done)

So that was about half a year ago, meanwhile I've migrated to Ubuntu

Today I heard we have to do it again because the other 'faster' company wasn't faster, and didn't live up to the expectations

I do not have the code anymore... My colleagues also do not have the code anymore... It was removed to keep our coded clean, not sure if it's on git (the guy who workers on the part that's has a repo doesn't always commits...)

I've worked on on a standard node js script (which I didn't create a repo for because the project was canceled)

... Amazing

I think that two criterias are important:

- don't block my productivity
- author should have his userbase in mind

1) Some simple anti examples:

- Windows popping up a big fat blue screen screaming for updates. Like... Go suck some donkey balls you stupid shit that's totally irritating you arsehole.
- Graphical tools having no UI concept. E.g. Adobes PDF reader - which was minimalized in it's UI and it became just unbearable pain. When the concept is to castrate the user in it's abilities and call the concept intuitive, it's not a concept it's shit. Other examples are e.g. GEdit - which was severely massacred in Gnome 3 if I remember correctly (never touched Gnome ever again. I was really put off because their concept just alienated me)
- Having an UI concept but no consistency. Eg. looking at a lot of large web apps, especially Atlassian software.
Too many times I had e.g. a simple HTML form. In menu 1 you could use enter. In menu 2 Enter does not work. in another menu Enter works, but it doesn't submit the form it instead submits the whole page... Which can end in clusterfuck.
Yaaayyyy.
- Keyboard usage not possible at all.
It becomes a sad majority.... Pressing tab, not switching between form fields. Looking for keyboard shortcuts, not finding any. Yes, it's a graphical interface. But the charm of 16 bit interfaces (YES. I'm praising DOS interfaces) was that once you memorized the necessary keyboard strokes... You were faster than lightning. Ever seen e.g. a good pharmacist, receptionist or warehouse clerk... most of the software is completely based on short keyboard strokes, eg. for a receptionist at a doctor for the ICD code / pharmaceutical search et cetera.
- don't poop rainbows. I mean it.
I love colors. When they make sense. but when I use some software, e.g. netdata, I think an epilepsy warning would be fair. Too. Many. Neon. Colors. -.-

2) It should be obvious... But it's become a burden.

E.g. when asked for a release as there were some fixes... Don't point to the install from master script. Maybe you like it rolling release style - but don't enforce it please. It's hard to use SHA256 hash as a version number and shortening the hash might be a bad idea.

Don't start experiments. If it works - don't throw everything over board without good reasons. E.g. my previous example of GEdit: Turning a valuable text editor into a minimalistic unusable piece of crap and calling it a genius idea for the sake of simplicity... Nope. You murdered a successful product.
Gnome 3 felt like a complete experiment and judging from the last years of changes in the news it was an rather unsuccessful one... As they gave up quite a few of their ideas.

When doing design stuff or other big changes make it a community event or at least put a poll up on the github page. Even If it's an small user base, listen to them instead of just randomly fucking them over.
--
One of my favorite projects is a texteditor called Kate from KDE.

It has a ton of features, could even be seen as a small IDE. The reason I love it because one of the original authors still cares for his creation and ... It never failed me. I use Kate since over 20 years now I think... Oo

Another example is the git cli. It's simple and yet powerful. git add -i is e.g. a thing I really really really love. (memorize the keyboard shortcuts and you'll chunk up large commits faster than flash.

Curl. Yes. The (http) download tool. It's author still cares. It's another tool I use since 20 years. And it has given me a deep insight of how HTTP worked, new protocols and again. It never failed me. It is such a fucking versatile thing. TLS debugging / performance measurements / what the frigging fuck is going on here. Take curl. Find it out.

My worst enemies....

Git based clients. I just hate them. Mostly because they fill the niche of explaining things (good) but completely nuke the learning of git (very bad). You can do any git action without understanding what you do and even worse... They encourage bad workflows.
I've seen great devs completely fucking up git and crying because they had really no fucking clue what git actually does. The UI lead them on the worst and darkest path imaginable. :(

Atlassian products. On the one hand... They're not total shit. But the mass of bugs and the complete lack of interest of Atlassian towards their customers and the cloud movement.... Ouch. Just ouch.

I had to deal with a lot of completely borked up instances and could trace it back to a bug tracking entry / atlassian, 2 - 3 years old with the comment: vote for this, we'll work on a Bugfix. Go fuck yourself you pisswads.

Microsoft Office / Windows. Oh boy.
I could fill entire days of monologues.
It's bad, hmkay?

XEN.
This is not bad.
This is more like kill it before it lays eggs.
The deeper I got into XEN, the more I wanted to lay in a bathtub full of acid to scrub of the feelings of shame... How could anyone call this good?!?????

Nvidia at it again. After receiving backlash for trying to pass off a 4070 as 4080/12GB, und "unlaunching" it, they did the same shit again.

This time with a 3060/8GB. Yes, as RTX 3060, a well established product with a lot of reviews, intentionally misleading the customers who think that a 3060 is always the regular 12GB model. And the new shit isn't even cheaper.

The main issue isn't the reduced amount of VRAM, it's cutting down the memory bus from 192 to 128 bits, that costs quite some performance.

So if you see a 3060 and think it might be a bargain, watch out that you don't accidentally end up with the "bait and switch" 8GB model.

Or even better, consider a 6650 XT that is both faster and cheaper than a 3060, and RT is lackluster on the small RTX cards anyway.

dev, ~boring

This is either a shower thought or a sober weed thought, not really sure which, but I've given some serious consideration to "team composition" and "working condition" as a facet of employment, particularly in regard to how they translate into hiring decisions and team composition.

I've put together a number of teams over the years, and in almost every case I've had to abide by an assemblage of pre-defined contexts that dictated the terms of the team working arrangement:

1. a team structure dictated to me
2. a working temporality scheme dictated to me
3. a geographic region in which I was allowed to hire
4. a headcount, position tuple I was required to abide by

I've come to regard these structures as weaknesses. It's a bit like the project management triangle in which you choose 1-2 from a list of inadequate options. Sometimes this is grounded in business reality, but more often than not it's because the people surrounding the decisions thrive on risk mitigation frameworks that become trickle down failure as they impose themselves on all aspects of the business regardless of compatibility.

At the moment, I'm in another startup that I have significantly more control over and again have found my partners discussing the imposition of structure and framework around how, where, why, who and what work people do before contact with any action. My mind is screaming at me to pull the cord, as much as I hate the expression. This stems from a single thought:

"Hierarchy and structure should arise from an understanding of a problem domain"

As engineers we develop processes based on logic; it's our job, it's what we do. Logic operates on data derived from from experiments, so in the absence of the real we perform thought experiments that attempt to reveal some fundamental fact we can use to make a determination.

In this instance we can ask ourselves the question, "what works?" The question can have a number contexts: people, effort required, time, pay, need, skills, regulation, schedule. These things in isolation all have a relative importance ( a weight ), and they can relatively expose limits of mutual exclusivity (pay > budget, skills < need, schedule < (people * time/effort)). The pre-imposed frameworks in that light are just generic attempts to abstract away those concerns based on pre-existing knowledge. There's a chance they're fine, and just generally misunderstood or misapplied; there's also a chance they're insufficient in the face of change.

Fictional entities like the "A Team," comprise a group of humans whose skills are mutually compatible, and achieve synergy by random chance. Since real life doesn't work on movie/comic book logic, it's easy to dismiss the seed of possibility there, that an organic structure can naturally evolve to function beyond its basic parts due to a natural compatibility that wasn't necessarily statistically quantifiable (par-entropic).

I'm definitely not proposing that, nor do I subscribe to the 10x ninja founders are ideal theory. Moreso, this line of reasoning leads me to the thought that team composition can be grown organically based on an acceptance of a few observed truths about shipping products:

1. demand is constant
2. skills can either be bought or developed
3. the requirement for skills grows linearly
4. hierarchy limits the potential for flexibility
5. a team's technically proficiency over time should lead to a non-linear relationship relationship between headcount and growth

Given that, I can devise a heuristic, organic framework for growing a team:

- Don't impose reporting structure before it has value (you don't have to flatten a hierarchy that doesn't exist)
- crush silos before they arise
- Identify needed skills based on objectives
- base salary projections on need, not available capital
- Hire to fill skills gap, be open to training since you have to pay for it either way
- Timelines should always account for skills gap and training efforts
- Assume churn will happen based on team dynamics
- Where someone is doesn't matter so long as it's legal. Time zones are only a problem if you make them one.
- Understand that the needs of a team are relative to a given project, so cookie cutter team composition and project management won't work in software
- Accept that failure is always a risk
- operate with the assumption that teams that are skilled, empowered and motivated are more likely to succeed.
- Culture fit is a per team thing, if the team hates each other they won't work well no matter how much time and money you throw at it

Last thing isn't derived from the train of thought, just things I feel are true:

- Training and headcount is an investment that grows linearly over time, but can have exponential value. Retain people, not services.
- "you build it, you run it" will result in happier customers, faster pivoting. Don't adopt an application maintenance strategy

/rant

Ever had a day that felt like you're shoveling snow from the driveway? In a blizzard? With thunderstorms & falling unicorns? Like you shovel away one m² & turn around and no footprints visible anymore? And snow built up to your neck?

Today my work day was like that.. xcept shit..shit instead of pretty & puffy snow!!

Working on things a & b, trying to not mess either one up, then comes shit x, coworker was updating production.. ofc something went wrong.. again not testing after the update..then me 'to da rescue'.. :/ hardly patch things up, so it works..in a way.. feature c still missing due to needed workarounds.. going back to a and b.. got disrupted by the same coworker who is nver listening, but always asking too much..

And when I think I finally have the b thing figured out a f-ing blocker from one of our biggest clients.. The whole system is unresponsive.. Needles to say, same guy in support for two companies (their end), so they filed the jira blocker with the wrong customer that doesn't have a SLA so no urgent emails..and then the phone calls.. and then the hell broke loose.. checking what is happening.. After frantic calls from our dba to anyone who even knows that our customer exists if they were doing sth on the db.. noup, not a single one was fucking with the prod db.. The hell! Materialised view created 10 mins ago that blocked everything..set to recreate every 10 minutes..with a query that I am guessing couldn't even select all that data in under 15.. dafaaaq?! Then we kill it..and again it is there.. We found out that customers dbas were testing something on live environment, oblivious that they mamaged to block the entire db..
FML, I'm going pokemon hunting.. :/ codename for ingress n beer..

DONT do production stuff on friday afternoon. This friday evening we had an issue on production and just wanted to do a quick fix. The fix resulted in a ddos attack that we accidentally started on our servers in an IoT project. We contacted all customers' devices and asked them for response at the same time. Funny thing is that the devices are programmed to retry if a request fails until it is successful. We ended up with 4 hours downtime on production, servers were running again at 11pm.

Probably had my worst half-week ever this week.

Customer's CRM system, the read and edit masks just...stopped existing on last week friday. CRM fell back on some default masks for the dataset. No way to create new masks directly without putting the whole system upside down.
We couldn't do anything anyway because they reported the issue literally as we all were about to leave for weekend and our boss was like "Ah nah, well do it next week."
Our brains were already fried anyway...
I mail the reporter that we've registered their issue, will investigate and report back ASAP once we've got news.

Monday rolls around, I'm whacking my head against their system trying to figure the fuck out, what went wrong and how to solve it, I come up empty; Not that terrible since the masks only stopped existing in the webclient version of the system and they can still use the windows client, so they can still work.

Tuesday rolls around, I'm at an on site training for an ERP system with my boss at a remote company. Get an email in midst of the training, I was doing protocol.
Guy from the afflicted company goes and tells me that the issue has somehow spread to his colleague and him...IN THE WINDOWS CLIENT.

I'm fucking flabbergasted, so to speak, since the masks for the windows client and the web client are totally isolated from one another.
After we're back at our company, I investigate, less efficiently this time because my brain got fried at the training. I come up empty again.

NOW TODAY: Discuss further proceedings with my boss, he's not pissed at me or anything, just to say, but we're both worried, obviously.

Then at 10:20, a guy from the afflicted company mails me in an annoyed tone that the masks are still broken.

11:00, we figure out a workaround so the windows client users can at least work again, albeit limited.

11:10, I mail the guy, telling him that although we're still not able to fully work everything out and are still investigating, we've made a workaround so they can at least work again.

11:20, the guy mails me in a pissed tone around the lines of "This is very very important and must be fixed ASAP or else we'll not be able to work at all [...]"
And I think like "Dude I literally just told you like 8 minutes ago that there's are workaround so you'll be able to at least work again..."

Forward the mail to boss, we meet up quickly to discuss how in God's name we can deescalate this mfer.

11:31, the guy mails me again, all apologetically this time "Stop! All is good, I just now fully read you mail, thanks for implementing the workaround, nothing will come to a standstill [...]"

BRUH CAN YOU NOT FUCKING READ BEFORE ESCALATING SHIT

Fuck customers. Dumb fucking cretins unable to fucking read.

The issue is still unresolved. Support of the CRM software lets us sit on our collective asses and wait.

There is no such thing as stable software, it's a myth.

Every corporate software is like an ever-decaying semi-corpse of a brain dead patient slowly getting worse and worse but not fucking dying.

Rant over.

A bug is born
... and it's sneaky and slimy. Mr. Senior-been-doing-it-for-ears commits some half-assed shitty code, blames failed tests on availability of CI licenses. I decided to check what's causing this shit nevertheless, turns out he forgot to flag parts of the code consistently using his new compiler defines, and some parts would get compiled while others needed wouldn't .. Not a big deal, we all make mistakes, but he rushes to Teams chat directing a message to me (after some earlier non-sensible argument about merits of cherry picking vs re-base):
Now all tests pass, except ones that need CI license. The PR is done, you can use your preferred way to take my changes.

So after I spot those missing checks causing the tests to fail, as well as another bug in yet another test case, and yet another disastrous memory related bug, which weren't detected by the tests of course .. I ponder my options .. especially based on our history .. if I say anything he will get offended, or at best the PR will get delayed while he is in denial arguing back even longer and dependent tasks will get delayed and the rest of the team will be forced to watch this show in agony, he also just created a bottleneck putting so many things at stake in one PR ..

I am in a pickle here .. should I just put review comments and risk opening a can of worms, or should I just mention the very obvious bugs, or even should I do nothing .. I end up reaching for the PM and explained the situation. In complete denial, he still believes it's a license problem and goes on ranting about how another project suffering the same fate .. bla bla bla chipset ... bla bla bla project .. bla bla bla back in whatever team .. then only when I started telling him:
These issues are even spotted by "Bob" earlier, since for some reason you just dismissed whatever I just said ..
("Bob" is another more sane senior developer in the team, and speaks the same language as the PM)
Only now I get his attention! He then starts going through the issues with me (for some reason he thinks he is technical enough to get them) .. He now to some extent believes the first few obvious bugs .. now the more disastrous bug he is having really hard time wrapping his head around it .. Then the desperate I became, I suggest let's just get this PR merged for the sake of the other tasks after may be fixing the obvious issues and meanwhile we create another task to fix the bug later .. here he chips in:
You know what, that memory bug seems like a corner case, if it won't cause issues down the road after merging let's see if we need even to open an internal fix or defect for it later. Only customers can report bugs.

I am in awe how low the bar can get, I try again and suggest let's at least leave a comment for the next poor soul running into that bug so they won't be banging their heads in the wall 2hrs straight trying to figure out why store X isn't there unless you call something last or never call it or shit like that (the sneaky slimy nature of that memory bug) .. He even dismissed that and rather went on saying (almost literally again): It is just that Mr. Senior had to rush things and communication can be problematic sometimes .. (bla bla bla) back in "Sunken Ship Co." days, we had a team from open source community .. then he makes a very weird statement:
Stuff like what Richard Stallman writes in Linux kernel code reviews can offend people ..

Feeling too grossed and having weird taste in my mouth I only get in a bad hangover day, all sorts of swear words and profanity running in my head like a wild hungry squirrel on hot asphalt chasing a leaky chestnut transport ... I tell him whatever floats your boat but I just feel really sorry for whoever might have to deal with this bug in the future ..

I just witnessed the team giving birth to a sneaky slimy bug .. heard it screaming and saw it kicking .. and I might live enough to see it a grown up having a feast with other bug buddies in this stinky swamp of Uruk-hai piss and Orcs feces.

So I've been working as an operator in IBM for a year now. Two months after my onboard our team got an onboarding freeze. Since then more than a half of the team left and more are supposed to go, soo there is a problem covering all the workload. I volunteered to take 4th customers workload (out of 4 customers our team supports) because I already knew most of the work that is done there.
At a one-to-one meeting with my manager I asked for a little raise, because I have the 4th customer, I take other peoples shift anytime they need to take a free day, I update the documentation regularly, I write scripts for coworkers for installing software/automating what can be automated (and I'm the youngest here...) bla bla, telling him that I think I do a lot for the team and I deserve it. He told me that he would rather take away one of the customers workload. I rolled my eyes and went with it.
Two days later this asshole gave a raise to a guy, who was onboarding with me, because he wanted to motivate him. That very same day he told us that it seems like two customers are going to merge into one workload.
I'm so pissed because of this. I do my best all the time so I can get promoted to 2nd level linux team (I'm kinda one foot there) but the freeze is still preventing me to go. I'm already so tired of dealing with the bullshit of customer not knowing their own infrastructure, shitstorms of tickets during changes after level 2 didn't set maintenance mode again, repairing coworkers linux boxes because they don't know better and I'm so pissed at this un-initiative dickhead of a manager that gives a raise to lazy people.

Co-worker is in his office.
Co-worker whistles continuously "The rains of Castamere" from the Game of Thrones series.
I like Game of Thrones.
I also like the series' score.
But not the way my co-worker interprets it.
Because it's wrong.
Anyway, he whistles.
Sometimes louder, sometimes less so.
It's very out of tune.
It's annoying.
I can't concentrate, let alone code.
Co-worker goes to a meeting.
Silence.
I delete the bullshit I've written earlier.
Then, I get some coding done.
Then, I'm relaxed again.
Then, Co-worker returns.
Now he hums.
It's the same song.
Over and over again.
Again.
It's not that much out of tune, but it's still annoying.
I can't think, I can't concentrate, let alone code.

My thoughts drift to a certain Red Wedding.
I imagine it in vivid detail.
Strangely, it's a happy place right now.
I imagine throwing my screen through two fucking walls.
I don't do it, because the laws of physics are against me.
But the thought is enough.
I'm at peace, again.

... also, I got to leave early today, so I got that going for me which is nice.

(I already had to tell that co-worker *not* to whistle loudly in the cafeteria - you can hear it in a big part of the building. We had some important customers over and Office Management was not amused.)

Uh-oh I fucked up.

Not at work, but with my website where I had an email forwarder to an external address. The forwarding was everything so that I could do the spam filtering and occasional check in one place. Unfortunately, that triggered the spam detection at the external address (after some years!), and my provider ended up on a blacklist.

That got me a pretty angry mail from my hosting provider who had already disabled the forwarding and wanted to make sure that I understood the issue and would not put it in again.

I thought about whether they had fucked up because it was even possible to do that, or whether I had fucked up because I should have known. Hm yeah I opted for the latter and apologised.

The support guy seemed happy that I didn't try to argue (possibly like other customers...), and advised that I just should add another account in my email client. Sure, at least that will prevent this shit from happening again.

He also mentioned that every single blacklist issue they had experienced in this year was accidental due to external forwarding issues and that they would consider just disabling it altogether.

Which is probably a smart move, just as hint for these ranters here who work at hosting companies. Or at least only enable external forwarding if spam assassin or so is in place.

As a guy with a Intel 6800K I now really feel robbed of my money by Intel.

For over 10 years they knew of the heavy design flaw and put it through.

The ironic thing is, that every country will set up a penalty for Intel, but the Customers with the CPU's wont even see a buck.

It sucks that I have up to 30% less CPU Power after next weeks patch.
I will banish Intel now forever!! You should never come again in my Business!!!

Even my newly ordered Tablet with a Intel chip will suck d*ck now...

Have you ever had the moment when you were left speechless because a software system was so fucked up and you just sat there and didn't know how to grasp it? I've seen some pretty bad code, products and services but yesterday I got to the next level.

A little background: I live in Europe and we have GDPR so we are required by law to protect our customer data. We need quite a bit to fulfill our services and it is stored in our ERP system which is developed by another company.

My job is to develop services that interact with that system and they provided me with a REST service to achieve that. Since I know how sensitive that data is, I took extra good care of how I processed the data, stored secrets and so on.

Yesterday, when I was developing a new feature, my first WTF moment happened: I was able to see the passwords of every user - in CLEAR TEXT!!

I sat there and was just shocked: We trust you with our most valuable data and you can't even hash our fuckn passwords?

But that was not the end: After I grabbed a coffee and digested what I just saw, I continued to think: OK, I'm logged in with my user and I have pretty massive rights to the system. Since I now knew all the passwords of my colleagues, I could just try it with a different account and see if that works out too.

I found a nice user "test" (guess the password), logged on to the service and tried the same query again. With the same result. You can guess how mad I was - I immediately changed my password to a pretty hard.

And it didn't even end there because obviously user "test" also had full write access to the system and was probably very happy when I made him admin before deleting him on his own credentials.

It never happened to me - I just sat there and didn't know if I should laugh or cry, I even had a small existential crisis because why the fuck do I put any effort in it when the people who are supposed to put a lot of effort in it don't give a shit?

It took them half a day to fix the security issues but now I have 0 trust in the company and the people working for it.
So why - if it only takes you half a day to do the job you are supposed (and requires by law) to do - would you just not do it? Because I was already mildly annoyed of your 2+ months delay at the initial setup (and had to break my own promises to my boss)?

By sharing this story, I want to encourage everyone to have a little thought on the consequences that bad software can have on your company, your customers and your fellow devs who have to use your services.
I'm not a security guy but I guess every developer should have a basic understanding of security, especially in a GDPR area.

300 global variables.. THREE HUNDRED FUCKING GLOBAL VARIABLES?
Are you for real?

Now let me check the line numbers again..

hmm.. line 97 to .. yep line 410, just a few new lines to seperate some of them or.. group? Idk, I've given up on trying to understand those.

Now you may ask "But ThatPerlDeb, where did you see this and what was the intention?"
Low and behold, take a chair and I may explain this to you.

First of all: Fuck the dev that wrote this!
Second: Fuck all the devs that kept up with this practice or whatever you want to fucking call this!

Now, the application is our POS system that our customers can use for a monthly fee (That this piece of garbage even requires payment is disgusting) but anyway..
The global variables sometimes are declared for labels, sometimes for some frames, sometimes just for random values to be there.

We're using Perl for the POS system and Perl ain't the best at OOP, so in the dev's defense I can understand why you'd use a few global variables, but not fucking 300!! FUCK OFF WITH THIS BULLSHIT!!

So now I'm going through this torture slowly but surely deleting globals and putting them into some sort of scope and always MANUALLY test if something broke. Again, this company sucks ass and there's nothing that could even be considered a "unit test" or something like that, so fuck that, too.

After two hours I've brought down the count of global variables to about 260, so there's progress being made..

But then, there comes more!

"But how???" you may ask, and you're right, I've asked that myself.

Now to resolve the global stuff in each file some of the initial globals are used, we got about 20-30 files which do different stuff, all fair and square, at least there was an attempt at seperating functions but god this mess is so fucking fucked up. So in order to "safely" delete a global variable I have to check if any of the variables are used in another file, and if so, in which scope and how they are used.

Spaghetti would be a compliment for this fucking disgusting piece of utter bullshit.

Let alone the code quality of this "code"
Indendation? Dafuq is dat?
Scope? Nah, we got everything global anyway
Function size? Well, some are 5 lines, some are 900 lines, who cares anyways, right?

I'm so fucking glad once I leave this shithole, for real.

So I am currently making an app for a retail franchise and that retail franchise is getting a website done by a company. Since the recipes that the guys want are going to be on the website, the web dev company made a mysql db that has all the recipes.

I thought since the people at the head of the retail franchise have spent time gathering these recipes, I'll just get the data for the app from the db.

I called the project manager for the website up (That's the only contact I got) and asked if they could given me access to the db to use for the app or if I could make a script that would get data from it.

Now this is the part where I tell you I'm only 14 years old and these guys know that because of the head of the retail company.

He puts it on speaker and asks me to say it again and I hear quite a bit of people laughing. I knew what was happening. He asks do you know anything about databases, I explained to him what a db was and how I was going to get the data from it and etc. Half way through me telling him that it would be beneficial for both me and the retail guys, he hung up the call and blocked me.

I asked the head of the retail company if he could ask them about it and he said that he didn't know much about tech so he couldn't ask and if I could find an alternative option.

You might be thinking that the company didn't want to give me permission to access the db which is respectable but they have done this previously as well.
I gave them advice on putting a rewards card feature on the site so the customers could track their points on the site as well as on the app and the PM said "We don't want advice from you."

It has now been 3 weeks on and off because of school where I had to code a ui for the lady at the company to enter all her recipes for the app and waste a lot of time communicating with different people to get all the data.

I hate being disrespected because of my inexperience when I can truly do some extraordinary things with software. 😡😤😣

Its also very hard to find a job being 14.

Alrighty, saturday morning rant time!

I just recieved a mail from one of my not-so-much-loved colleagues.

Now Background first: I work in IT-Support. We provide services for other companies. One of those services is monitoring servers and clients for various things. I recently took over the project (was assigned to do it) and restructured everything, wrote new scripts to test more stuff, successfully tested it internally and rolled it out over the last 2 weeks.

Now one of these scripts hooks into the Windows Update API and looks at the update history. It filters for known Windows Update Agent strings (UpdateOrchestrator, AutomaticUpdates and AutomaticUpdatesWuApp in case you also want to do something like this) and then looks for installation errors over the last 24 hours and wherever there have even been any successful updates over the last one and a half months.

Back to that mail.

My colleague sent me this lovely mail about a ticket i opened about his customers servers beeing all out-of-date on updates.

"This is all wrong, everything's fine. I disabled the checks."

...

It's on bitch.

So i logged on to my work PC via TeamViewer, opened my script, connected to the customer and was ready to debug the shit out of my script, knowing i probably won't even need to.

I looked at the update history via Windows Update itself and behold: 1st April. That's almost 50 days in the past.

So the script works, go figure.

Great, so search for new Updates then.
>None found.

Hm. What could it be? Did my super special colleague forget to care about his very special totally-needs-WSUS-customer WSUS again?

Yup.

Online-Search finds a ton of new Updates.

Screenshot, write pissed mail to colleague, re-enable checks, breakfast.

Fucking Apple locked my email again....
'Oh, we have no idea why this keeps happening'
Assholes... You'd think locking someone's account twice within a week without knowing why would be unacceptable, but they just act like it's business as usual..

Apple used to care about its customers, now what? They think they're too big to care anymore? Why don't you go shove your new icrap up your asshole cook!

The best/worst code comments you have ever seen?

Mine:

//Upload didn't work, have to react:
system.println('no result');

//$Message gives out a message in the compiler log.
{$Message Hint 'Feed the cat'}

//Not really needed

//Closed source - Why even comments?

//Looks like bullshit, but it has to be done this way.

//This one's really fucked up.

//If it crashes, click again.

asm JMP START end; //because no goto XP

catch {
//shit happens
}

//OMG!!! And this works???

asm
...
mov [0], 0 //uh, maybe there is a better way of throw an exception
...
mov [0], 0 //still a strange way to notify of an error

// this makes it exiting -- in other words: unstable !!!!!

//Paranoic - can't happen, but I trust no one.

else {
//please no -.-
sleep(0);
}

//wuppdi

for (int i = random(500); i < 1000 + random(500 + random(250)); i++)
{
// Do crap, so its harder to decompile
}

//This job would be great if it wasn't for the f**king customers.

//TODO: place this peace of code somewhere else...

// Beware of bugs in the code above; I have only proved it correct, not tried it.

{$IFDEF VER93}
//Good luck
{$DEFINE VER9x}
{$ENDIF}

//THIS SHIT IS LEAKING! SOMEONE FIX IT! :)

/* no comment */

One of our projects migrated their file-repository to another one during a major release.

Instead of giving this task to an experienced programmer, they gave it to the head of the respective dev department due to the usual release panic.

Soo.... He wrote the migration tool. It was executed during the release. Everything seemed fine so far.

A few days later. Someone from the above project came to my team due to some "strange behaviour on the production database".
They reported that they couldn't download some of the user's documents due to unknown reasons.

After quickly analyzing the current state of the new file-repository, we concluded that the affected documents did not exist in the new repository.

Then we took a look at the so called migration tool...
Well.. After nearly 30 min. we knew the root cause for that.
They only migrated the first 4 levels of the folder structure. Due to the assumption that "we don't use deeper nesting". (Facepalm)

As the head of their department wrote it, no one seems to questioned it either. Nor did they made a code review and ended up with a tool with hard coded urls to the production db, no version control, no build tool, no ci, nothing. Breaking nearly every possible company standard.

However.. That's not it. When analyzing their migration tool we noticed another even more dangerous thing.
They mixed up the id generation of the migrated documents resulting in a random assignment between customers and documents. Which is quite bad as this contains sensitive information. E.g. passports

They offered us quite a nice amount of money to fix this until EOB. We declinded as it was simply not possible in that time, but agreed to support them with the new tool.

After some time I heard that they migrated production again. And they fucked it up again. They never talked to us after we offered them support...

The third and final migration was written by us. Not only migrated it correctly. It was also way faster. By factor 20.

In the end we haven't gained anything from this rushed project as the penalties were piling up due to this fucked up migration.
After all this time I'm not sure who is to blame. In my opinion, partly all of them.
Head of department who can't and shouldn't code.
Seniors who didn't review the code and didn't ask for help.
Release mgmt who put way too much pressure on the devs.

This week we had a live production issue that our staff were catching/fixing on the fly. We're a relatively small software team without any direct external customers, so this is not too unusual.

Unfortunately, the person in charge of dealing with these issues didn't resolve it during the work week, so we were stuck with it over the weekend. Said responsible employee left at 2:30 on Friday without figuring out how we'd deal with the problem without any staff in the office to intercept problem cases. Better yet, he drove all the way back, and was there from 3:30 to 4 and promptly left again without telling the rest of the team what was going on with the production issue. We asked how it happened, what it was, etc, but didn't focus on his fix (in hindsight, a mistake).

Since it's his job, I assumed that he would let us know what was up before he left on Friday. It turns out that he never addressed the production issue at all and just decided to leave.

A junior developer and I spent two hours contacting management (who, at this time are already at home with their families) to get clearance to either shut the system off or fix it. No one wants to give it and no one that's high enough up to approve the decision is available.

In the end, we asked the weekend mechanical support team (some friends of mine) to monitor the issue and they kindly accepted.

All of this could have been avoided if my coworker had either told us his plan earlier (so we could ask about the lack of coverage), gotten approval to shut it down for the weekend, or covered his own ass before he left for the day.

Ugggh. I get that we all make mistakes, but I really hope this guy shapes up soon.

Don't you just love customers?

It al began when they showed us the flyers they were printing for their new products, an some one at our company who doesn't work here anymore had the brilliant idea of copying it to their webshop, as a fucking gimmick... Ooohh man the customer didn't seem to understand it was only visually

They wanted the 3d layering effect to be dynamic, so each product would have its own with custom colours

So it was made

A few weeks later they didn't want the informational text, they wanted links to each product that the layer uses

Sounded like logical so it was made

Again some time later, they noticed that the layers were not textured, but just plain

I argued against it because it would add unnecessary loading time for some 300 by 400 px element but they insisted

So they got what they wanted

A few days later they said that the textures were of low quality, and that we had to create ones with higher quality

Again our management said, yes

We made ~ twice the size of the element in image pixels to create a higher definition image

Then the customer wanted that the layers should change based on some selection menu above it

(At this point we realized that it would no longer be just a fun little gimmick)

So we tried to refactor/rebuild it to remove most if not all the hacks we did just to make the customer happy, that took too long for them (the customer) so we had to revert back to the hacked together version because otherwise we would not be done on time (commanded by management)

But again, we ... I say 'we' as in the company but realistically I've been the only one who has worked on the fucking abomination

But I digress...

A few stupid requests later, some layer images are almost fully transparent PNG images that are almost 1mb in Filesize each (some products have 5 or even more layers) and the god damn thing now has to account for optional layers...

I AM FUCKING SPENT... I'VE JUST CAME BACK FROM VACATION BUT I ALREADY NEED IT AGAIN... FUCKING WORKING 60 HOURS A WEEK JUST TO KEEP ONE CUSTOMER HAPPY WHILE OTHER PROJECTS BREATH ON MY NECK

Yesterday I helped in a college final project. To be done using PHP and MySQL.

- they were taught to create a login page and when submitted just check the values against username and password from DB table and redirect to a dashboard page. No session created.
- in the dashboard, session is not checked. Shows links to other pages.
- each page is a separate php file
- the app allows users to issue books to customers. They were taught to delete the book from book table and save all the info in issue table, when a book is issued
- when a book is returned, book info is saved in a return table and also saved to book table again and deleted from issue table

I asked this student to change it to the right way, to use sessions and includes. He said that then the lecturer would know, he didn't do the project. It's a diploma level course.

Hi ppl of devRant! I’m not really a dev but I love reading your rants :) I decided to post my first rant because I think I could use some advice from you.

Background: I’m a student just finished my first year at uni. Earlier I applied for a developer intern just for fun and somehow magically got in. However, I'm a statistics major (not even CS!) and only know basic java stuff. I guess they hired me because I speak ok english and a little french? I live in a non-English speaking country but the company has a lot of foreign customers.

The problem is, the longer I stay, the more I feel that they only hired me out of charity *sobs* There isn’t much for me to do, and most of the time I couldn’t understand what my co-workers are doing so I can’t really help them either. Plus, they don’t seem to need my language skill as much, so I kinda feel useless here.

It’s my 5th (maybe already 6th?) week here and the only thing I did was fixing an itty bitty bug that literally needed only one additional line of code. Yes it took me a while to set up the environment, learn js from scratch since they use js for this project, and locate the issue but I’m pretty sure it’d probably take someone who’s familiar with the project, like, 3 mins? And now that I’ve fixed it and the merge request was passed, I’m out of work to do again. I talked to the lead and he pretty much just said “read more of the code”. Guess I can do that. I’ve spent like 4 days going through the code but is this really promising?

I want to spend time on learning actual stuff rather than yet another resume ornament. So what should I do? Should I ask for more help/more work to do, or keep learning on my own (I’m quite interested in algorithms, maybe I could make use of my time to study that?), or even leave?

Sorry for the long rant. I know ass-kicking devs probably hate useless, underqualified ppl at work in real life but believe me it really hurts to be one and I hate myself enough already so I’d appreciate any thoughts/advice :/

I decided to upgrade my intellij ultimate from 2019.3 to 2020.2 and I saw there is update button.
I clicked on it.
As I expected it didn’t work and it was 30 minutes waiting looking at progress bar going back and forth couple of times before I decided just to download latest version and drag and drop it to applications folder ( took me 5 minutes) - I use mac so it replaces all crap ( I think ).

I cleared the old cache that growed to 2 gigabytes leaving some configuration files.
Next as always crash on startup cause of incompatible plugins with long java stacktrace - at least I could click the close button or popup closed itself I can’t remember ( one version I remember this button couldn’t be clicked cause it was off the screen and you need to do some cheating to launch ide )
The font has changed and I see that it at least work a little faster - that is nice. Indexing is finally fixed after all those years - probably thanks to visual studio code intellisense pushing those lazy bastards to deal with this.
But the preloader on first logo disappears so I think they decided to remove it cause it’s so fast - no it loads the same time or maybe little longer when I launch it on my old macbook.

After that as always I looked at plugins to see if there’s something interesting, so to find ability to scroll over whole plugins I needed to click couple of times. I think they assume I remember all the nice plugins in their marketplace and I only type search.
Maybe I should be type of user who reads best 2020 plugins for your best ide crap articles filled with advertising or even waste more time to watch all of this great videos about ide ( are there any kind of this stuff ? )

After a few operations I unfortunately clicked apply instead of restart ide and it hanged up on uninstalling some plugin I’m no longer interested in for 5 minutes so I decided to use always working ‘kill -9’ from command line.

Launched again and this time success.
Fortunately indexing finished for this workspace and I can work.

I’m intellij ultimate subscriber for 7+ years and I see those craps are not changing from like forever.
What’s the point of automate something that you can’t regression test ?
I started thinking that now when most people are facebook wall scrolling zombies companies assume that when new software comes out everyone is installing it right away and if not they’re probably not our customers cause they’re dead.
What a surprise they have when I pay for another year I can only imagine ( to be fair probably they even don’t know who I am ).
Yeah for sure I am subscribed to newsletters and I have jetbrains as a start page cause I shit myself with money and have nothing better to do then be grupie ( is there corporate grupies already a big community? )

Well I am a guy who likes to spend some time when installing anything and especially software that is responsible for my main source of income and productivity speed up.

Anyway I decided to upgrade cause editing es7 and typescript got to be pain in the ass and I see it’s working fine now. I don’t know if I like the font but at least the editor it’s working the same or maybe faster then the original that is huge improvement as developers lose most of their time between keyboard and screen communication protocol.

I don’t write it to discourage intellij as it’s great independent ide that I love and support for such a long time but they should focus on code editor and developers efficiency not on things that doesn’t make sense.

Congratulations if you reached this point of this meaningless post.

Now I started thinking that maybe it’s working faster cause I removed 2 gigs of crap from it.

Well we’ll see.

Last week I wired up my home network (including custom modem and routers) myself, because the stuff my ISP wanted me to use was garbage.
Luckily Germany has "router-freedom" so ISPs are not allowed to force us to use their device to dial into the network.
I did everything myself, because the 'technicians' they kept sending me were just idiots who didn't know anything, considering the highly paid job they are doing. Usually they told me, to get the device from my ISP, because my "Router" (actually a business grade, standalone Modem by Cisco, to feed my Router) didn't even have WiFi ( lol ). Also all Technicians didn't arrive at the agreed date but at some other time. I wasn't able to wait any longer.
So I did it myself.

Consider me something more like a student of theoretical computer science. Not actually supposed to be experienced with hardware stuff.

The ISP is serving me with a DOCSIS 3.0 Network based on the television cable network in my city. For some reason they are providing the internet-access to only one socket in the apartment, which has a rather uncommon "WICLIC" connector. After having trouble getting an adapter for WICLIC to common coaxial F-Connectors (used by every DOCSIS-Modem), I made one myself.

After setting up everything (not that hard, once the connectors fit) my modem told me, that, while I'm perfectly connected to the ISPs internal Network, I still can't access the internet.

So I called the ISP...
After getting ranted at, about that what I'm doing is illegal and only certified employees are allowed to do this and I will break more, than actually do good and that I can't just connect my own "Router" (again I needed to correct her: Modem) I hang up the phone.
Also she accused me of hacking their devices because I'm not supposed to see my IP address... (My Modem told me on its web interface. I didn't even need telnet for that.)
I went to the ISPs head office, told the first desk as many technical terms as I could remember and got forwarded to something like the main technician.

He was a really nice guy. The only sane and qualified person I dealt with at this company. He asked me for my Address and Device Model, I told him my MAC and last internal IP, I had seen and he activated my internet access within a minute.
We talked a while about the stupid connector that ISP is using in the homes and he gifted me some nicer adapters to connect my modem to the wall.

Why do ISPs hate their customers that much?

Worst: Realizing there were crippling and horrible bugs in software that got shipped to customers. Also realizing that we truly don't know the amount of technical debt that contributed to these bugs. My most terrifying comment from a colleague: That software was written on a weekend and the dev was getting 3 hours a sleep a night. One of the bugs I found I was fighting for almost a year to even find what was causing the bug.

Best: Finding those bugs and eradicating them. Having confidence that the bugs we know about are truly dead and gone. Til we meet again...next...

I’ve done it again. I started a new online business thinking that some out of the box solutions would work for managing it. Turns out, in spite of my initial thinking that I had covered the bases, it turns out that none of those solutions fully matches my business requirements. So now I have to either rely on my own wits and poor coding skills to roll my own solution or spend money I don’t have to pay someone smarter than me to code my vision all while hoping I’ll find enough customers to recover the cost. What was I thinking?!

Having my last day at this company today!!! So looking forward to the new job. No more customers I have to talk to, no more deadlines, no more fucking app development.

Going to be the lead SEO and e-Commerce guy in a relatively big company, with my own small team, finally my own office again - and less development (but will still develop about 20% of the time).

Gonna be awesome, but first, I get to have 3 weeks vacation to renovate my house 😁

Sus!
yesterday I bought a cool domain in namecheap, I was very lucky to find short and good one for my case.

Today (at weekends!!!!) I receive a letter:
>Hello **redacted name**,
>
>We are contacting you from the Namecheap Risk Management Team regarding your '**redacted name account**' account.
>
>Unfortunately, your Namecheap account was flagged by our fraud screening system as requiring verification and was locked.
>
>Please follow the instructions below to get your account verified:
>
>- take a color photo of the credit card used for the payment at **redacted link**
>
>Please make sure all of the edges of the credit card are visible, and that we can clearly see the card holder's name, expiration, and last four digits of the card number. The screenshots or images of the card cannot be accepted for verification. >If the submission does not meet these requirements, we can either request to submit the details again or permanently suspend your account.
>
>- provide a valid phone number and the best time to call you (within normal business hours, US Pacific time).
>
>If we do not hear back from you within 24 hours, we will be forced to cancel your orders.
>
>We apologize for any inconvenience that may result from this process. This extra verification is done for your security and to ensure that orders are legitimate. This industry, unfortunately, has a high rate of fraudulent orders, and this sort of >verification helps us drastically reduce fraud and ensure our customers remain secure. Such documents are used for verification only and are not provided to third parties in any way. Account verification is a one-time procedure, after your account >is verified, you will never face this issue again.
>
>Looking forward to your reply.
>
>---------------
>Dmitriy K.
>Risk Management
> Namecheap, Inc.

what if I did not notice it in 24 hours? It is the weekend for god's sake! People usually rest until monday.
They would what, cancel order and scalpel it to super high price?!
I have some doubts if the request is trully having anti fraudulent origins.

What if I used digital visa card? How was I supposed to photo it?

And the service they provided for photoing accepts only photos from web camera. I was lucky that I bought recently web camera with high enough amount of pixel power and manual focus. What if I did not?

That's all really SUS!
The person can not notice the letter within 24 hours time frame until the morning, when it would be already too late.

in my previous company , we used to create 4 custom ui states for just 1 screen in android app, and we would have task to create 3-4 new feature screens in 1 sprint (of 14 days) the states would be :

empty state : a state where data is not available. usually consisted of message, a graphic and some action button

data state : the usual state where data is filled on various elements

loading : a shimmer ui showing loading. it was supposed to be pixel perfect to that of the data state. it was basically a different xml, but with grey colored views instead of colorful. the tricky part would usually he to create the dynamic views

error/no connection state : as most of the screens couldbget api error or no internet error, this would be the screen for asking user to retry connection

all of these screens combined with their ui in xmls + kotlin code with barely any stuff being reusable , made the life incredibly difficult. however a lot of our customers would appreciate the interactivity of our app

doing these stuff again nd again , i had become trained to do all those 3-4 (x4) screens and the whole ui stuff in first 4 days of the sprint. but now i am in a company where i am getting passed on to managers after managers and getting tasks to change documentation in 1 week, i find those coding stuff incredibly tough.

gotta get back to shape

I absolutely hate it when companies use this or that medium for communications despite me asking them time and time again for another.

I have a mail server for more professional communications. The phone, only for stuff that won't matter if I inevitably end up forgetting about it (even more so now that Google made call recording more or less impossible, laws be damned). I will forget about a phone call no doubt. I've got better shit to do than to remember your manglement decisions, thank you very much. On mail, that's all nicely on my mail server for retrieval in several years even.

So I ask them to use the email address I gave them, a dedicated one for their company too (catch-all go brrr). Can't do that with phone numbers. Managing all those SIM cards aside, our government has now limited the amount of SIM cards one can have to 10. And texts and phone calls are not a long-term medium! And I can't share my phone number with just about anyone because people will inevitably spam the shit out of it, AND it's hard to replace! It's not a good medium! So with all due respect, companies - I couldn't care less what medium you prefer to use for your customers. You don't care about what your customer wants you to use - explicitly so! - and you lose a customer. It's as simple as that. Dealing with manglement is one thing, but dealing with manglement using the wrong media is something I'd really rather not do.

But hey I guess that virtue signalling is more "in" than actually listening to your goddamn customers nowadays? Let's replace another master/slave reference. You know, arguing that if we did that 2 years ago, George Floyd would've totally survived. Not by fixing the US police brutality, oh no no no. That's not the right way. Changing nomenclature and hashtags however, and not giving half a shit about your customers, yeah that's the way to go!

I really, really need some help here.

We have a service provider that is utter shit. Due to their shittyness we have a server to which our customers point their domains and then we forward the request to our shitty provider. This worked well until our provider blocked our server's IP.

They can't come up with a reasonable explanation as to why it's happening, and even though they've whitelisted our IP it keeps happening. I've tried changing the server's IP, but it takes 5 minutes and we're blocked again. Probably some traffic that they deem fishy.

Does anyone have any good or bad idea on how to work around this fuckery? The server at our provider is running PHP, so I'm thinking if I can set up some sketchy tunnel or something, but even then it might be caught on a lower level.

I'm really, really grateful for any ideas or advice. Even of the shitty kind.

I don't know how many of you have been in this kind of situation but what really sucks is that, whenever my company is not having any projects to work on, believe me its happening a lot these days, I am forced to work on an old shitty project over and over again.
And the catch is, everybody knows that no one cares about that shit, customers have never responded not even negatively to that crap.

Over the last few years I started to change my mind about Microsoft, thinking that now it's a different company, caring about its customers more than money, focusing on quality to wipe away their bad reputation.

But no, this week I was proven wrong. I had to use one of the Microsoft products (SharePoint) and all I have to say is: same old shit.

Slow, gives errors at random times, often does not save changes. The online editor has been completely broken for two days now. Never wasted so much time before on such a piece of crap.

Fuck you Microsoft, I guess it's not time for us to meet again.

I happened to come help with a project that deadline was in two weeks. It was hardware project for customers with UI.

They said to me - help us 2 weeks and it’s done. It only needs polishing. There was nothing working and we finished it after half a year.

Hardware was crap and drivers wasn’t working. Managers called me stupid when I tried to explain that this is hardware team fault. They used to say that it was tested in laboratory and there is no defect. Laboratory my ass fucking assholes never released anything from scratch.

I got depressed after this project for a year. It was fucking nightmare.

Everything, literally everything was rewritten 3 times cause of stupid decisions that I questioned all the time. At the end of project most of those assholes stopped commenting my decisions. I believe we released impossible product that was crap but based on usage rates I got later when I left it returned expenses.

I lost like 2 years of my life and about 20kg during those 6 months. Never again.

Ok, so: I have a macbook for work. And for the most part, I love it. Its a good looking device that has a fast cpu, enough ram to run stuff locally for testing, even multiple services / environments at the same time without getting overly sluggish.

And, the best thing: It isn't Windows. I have a good, working shell (zsh), so I can use all the command line tooling I could wish for, I have a somewhat working package manager and everything.

But there are just some little things I really can't wrap my head around. And since everything is so locked in by Apple, there are no sensible ways to fix those things without having a bunch of extra programs / services running all the time, introducing overhead, configuration for things I neither want nor need, and so on.

First of all, why the hell did you think the normal way of typing "@" on a german iso keyboard is the key combination for closing the currently focused application? I am a daily user of macos for over 2 years now, and I still keep quitting applications regularly, almost every day.

Or, scroll direction: I use a mouse (g pro wireless) and not just the touchpad, but when I am in a meeting or something (or when I take my macbook with me to configure a switch that isn't accessible over the network), I don't want to take the mouse with me, the touchpad is pretty good, it is big, precise and everything. But for some dumb reason, they decided to reverse the scroll direction for the mouse by default, so if you change that to use the mouse like a normal person, it also changes the scroll direction for the touchpad. And, the worst part is: there doesn't seem to be ANY easy way to separate those two settings, or to automatically set the scroll direction when a mouse is connected.

So every time I use my laptop somewhere else, wich also happens regularly, the scroll directions is wrong, which means I have to go into the settings, change it, then change it back when I am at my desk again.

It just doesn't make any sense, stop trying to "know what our customers want", and please, dear Mr. Tim Apple, give your customers the freedom to know for themselves what they want.

Thanks for listening to my TED Talk.

Again got an email(pseudospam) from a service I subscribed to (yes I did). It says the email is from CEO and it's supposed to be X-mas wish + invitation to their youtube channel. It was, kind of...

But the words they (or he, but I hope not) used in the email! It was so obviously blank, such uninteresting-president-speech. It was even targeted as a spam by gmail. In a foreign lang.

I mean... if you want to reach to your customers, sit on your ass and imagine _yourself_ reading an email that's long, its point was lost somewhere in the fourth sentence and magically appeared at the end + even default mail filter targets it as a spam.

That's what you get from a service. Motivational crap and blank words. Many thanks, I haven't heard a lot of those lately, eh?!

Customer: You don't seem very comfortable with this; maybe you could pass it on to another engineer..?

Situation:
I'm a System Management team engineer. Customer is asking about licensing (which is a different team) and has that very rude habit of asking a question, doing a small pause in which I start answering, and then speaking again and cutting me off; thus causing me to seem very splutter-y. Since I couldn't give a definitive answer to his licensing question he doubts everything and thinks I can't do crap. And he's the one who wants me to sit on an upgrade with him because he's too afraid to follow documentation.

His words to me: "Have you ever done this upgrade before; I mean are you familiar with it?"

Me: "Nope since it's not policy to sit on upgrades as we are a break-fix center but I've directed other customers to do it through the documentation I've given you and they got on fine."

Seriously doubt the capacity of some of these guys to do an upgrade where there's step-by-step videos and very legit documentation (never mind this upgrade uses the tool which has the best record for not breaking)

Ever since I started out in a programming job, I have always been a sole developer. I have worked in teams before but it was usually me being the mentor, despite my own knowledge being very limited.

However years ago I worked for a successful ecommerce business and it was the first time that I felt like a junior. At the time I was the type that never cared much about front-end and design. But the senior developers there had taught me how design of the website, and how we treat the customers is important. By making sure that we give them the best customer experience, they will come and shop again.

Although I still primarily focus on backend development, I still hold onto what they taught me. Even now at times I give my input to designers and project managers about design, UI/UX, and the customer experience. But more importantly bestow that mindset to my fellow developer co-workers.

Lately, I've been working in a web security company (mainly as a Support guy).
Going through tickets, I've found one golden gem, which helped me realising how dum customers are.

Since he's our customer, we try to keep stuff up-and-running at all times. If something goes bad, we fix it, and we need their passwords for stuff.
After the customer (somehow) got hacked again, he changed the password in panic.
Note the initial password was really, really good.
He emailed us the new password for "just in case".

The password is "hard-to-guess".

What. The. Actuall. Fuck.

What's next?
Setting the password "12345", activating 2-step-authentication and sending his phone in, along with his finger so we can unlock it with touch id?

I got a new computer. Ended up getting a Sager Laptop. I also ended up getting Windows 10 Pro. I had forgotten how shitty Windows 10 has gotten. My biggest gripe are the start button (fixed using open shell) and the creation and adding users. Microshit goes out of their way to trick you into getting a POS MS account. I knew the trick when my PC first started to stay offline so MS could not force a MS account. However, I added a user later and again they are fucking with you to force a user account. Figured out which non-descript place to click to just add a local account. This is shitty behavior of an OS. Especially one that claims to be Pro. This is not how to win customers. It just aggravates people that know what they are doing.

The bright side to this is could take out my frustration after I moved my Fallout 4 setup to the new computer. Mod Organizer 2 makes it easy to move everything at once. Configured one config file and boom I can now run it on Ultra settings. Explode a few skulls and reduce a few more to radioactive ash/goo. Frustrations are gone. lol

Also on the bright side with running Pro. I can select Update control via group policy. This doesn't seem to work on Home.

I’ve become so indecisive in terms of knowing what I want from my career.
All I know is what I don’t want (to end up a in management)

I’m definitely getting a new job and right now it looks like I’ve got 3 offers on the table

Option 1, a previous company I worked for. Still the same problems with the company there as before but the work was interesting and unusual. and my line manager was a good guy.
They have practically no legacy code.
Not much in the way of company benefits but they’re local and it would be nice to see friends again.
So feels like the pull to this is strong.

Option 2, a fully remote company that I’ve been referred to by an ex-workmate.
They’ve not even tech tested me because they’ve read my blogs and GitHub repos instead and said they’re impress. So just had a conversation with them. I feel honoured that they took the time to look at what I’ve done in my own time and use that in their decision.
Benefits are slightly better than option 1 (more hols)
But they’re using .net 6 and get a lot of heavy use on their system and have some big customers. I think the work is integrations to start with and moving services into docker and azure.

Option 3, even though I’ve got an offer from this one but they can’t actually explain the work until We can arrange a call next week (they recruit and then work out what team your in, but Christmas got in the way of me having a call with them straight away)
It’s working on government systems and .net is their least used stack so probably end up switching to Java. Maybe other tech stacks too.
This place has much better benefits than option 1 and 2 (more hols and more pension), but 2 days a week in office.

All of the above pay the same salary.

Having choice feels almost as bad as having no choice.
It’s doing my head in thinking about it , (even tho I might as well not think about it at all until the call with option 3 happens).

On the one hand with option 3, using a tech stack that’s new to me might be refreshing, as I’ve done .net for 10 years.

On the other hand I really like c# and I’m very good at it. So it feels a bit like I should be capitalising on that and using my experience to shape how the dev is done. Not sure I and I can do that with option 3, at least for a while.
C# feels like it’s moving forward nicely and I’m not sure I can say the same for Java or other languages.

I love programming and learning new stuff but so unable to let things go. It’s like I have a fear that c# will move on without me and I’ll end up turning into one of those devs whose skills are a decade out of date.

Maybe the early years of my career formed me in this way.
Early on I worked at a company where there was a high number of Cobol devs who thought they had a job for life.
But then redundancies came and many left. Of those who stayed they had to cross train to Java and they just couldn’t do it.

I don’t think the tech was hard for them, I think they were just so used to not learning that they could no longer adapt.
Think most of them ended up retiring after trying to learn Java for a few years.

A programmer was walking to work one day when he saw a sign that said "Free Coffee". He thought it was a great offer and decided to enter the shop. He was greeted by a friendly barista who asked him what he wanted.

"I'll have a latte, please," the programmer said.

"Sure, that'll be $3.50," the barista said.

"But the sign outside said free coffee," the programmer protested.

"Oh, that's only for our regular customers," the barista explained. "You have to buy at least 10 coffees to get one free."

The programmer was annoyed by this and decided to leave. He walked out of the shop and saw another sign that said "Free Wi-Fi". He thought he could at least check his email and browse the web for a while. He entered the shop again and asked the barista for the Wi-Fi password.

"Sorry, we don't have Wi-Fi here," the barista said.

"Then why do you have a sign that says free Wi-Fi?" the programmer asked.

"Oh, that's only for our premium customers," the barista said. "You have to buy at least 20 coffees to get access to our Wi-Fi network."

The programmer was furious by this and decided to leave for good. He walked out of the shop and saw another sign that said "Free Parking". He thought he could at least park his car there and save some money. He drove his car to the parking lot and parked it in an empty spot. He got out of his car and saw a ticket on his windshield. It said "Parking Fee: $10".

He looked around and saw a security guard who was writing tickets for all the cars in the lot. He ran to the guard and asked him why he had to pay for parking.

"Sorry, sir, this is a paid parking lot," the guard said.

"Then why do you have a sign that says free parking?" the programmer asked.

"Oh, that's only for our VIP customers," the guard said. "You have to buy at least 50 coffees to get free parking here."

The programmer was outraged by this and decided to sue the shop for false advertising. He hired a lawyer and filed a lawsuit against the shop. He went to court and presented his case to the judge. He showed the judge the signs that said free coffee, free Wi-Fi, and free parking. He explained how he was deceived and cheated by the shop. He asked the judge to award him damages for his time, money, and frustration.

The judge listened to his arguments and then asked the shop owner to defend himself. The shop owner said he had nothing to say. He just pointed to a sign behind him that said "Free Trial".

All that I have been ranting about this year are first world problems. Not only because politics is the only taboo on devrant, but also because I have been making too much compromise again.

It seems that most of the money is paid in projects for industrial companies, marketing, and useless products. So I ended up doing only some work for impact projects and ecological startups, taking time to learn new technology, and otherwise waste my potential to make a change by doing web development for well paying companies.

Still better than the years before, when I was an employee. Corporate culture sucks, at least it seems so at most companies in Germany and probably also America and even more so in other countries?! As a freelancer, at least I have the choice not to agree to any offer. And I did say no to many offers this year.

But still ...

New year resolution: prioritize customers with a purpose to make the world a better place. Make less compromise. Stop complaining about bullshit tech and just get things done instead.

Happened way back when I was still in high school and facebook was relatively new. We used to own a cyber cafe.

--

The Guy: (Talking to other customers) I'll have you know that I'm a graduate in Computer Science! *Proceeds to boast about self and other bullshittery*

Others: *In awe*

Me: *Veeeery Skeptical*

A few days later...

The Guy: (Talks to me) Hey, there seems to be a problem with your internet. I can't log in on facebook.

Me: Could you try to do what you are doing again?

...

The Guy: See, doesn't work.

Me: Have you registered your account on facebook?

The Guy: Huh? What are you talking about? I have my Yahoo! mail.

Me: ..You need to register your email on facebook in order to log in.

The Guy: What?? I don't get it. I am registered and have a Yahoo! mail!

Me: *Brain Sigh*

(I proceed to help him register his email on facebook)

The Guy: Oh, you had to register on facebook! Now I get it! I thought that if you created an email you can immediately use that to log in to facebook.

Me: *Internal facepalm x1000*

(This guy is a Computer Science graduate? Oh PLEASE. )

Shipping company sending e-mails regarding cases to our ex-Intercom addresses instead of our registerd contact e-mail.

Intercom was turned off months ago.
I can not reach any old communication.

Of course certain claims expire... and we're ending up with sad and mad customers.
Let me be the shitpole to fix it... again.

FML, where's my long awaited customer service colleague!? /sadface

Only when the latest feature is implemented, the last bugfix and the last workaround are found, the last unit test is written, the latest CI/CD pipeline done, the customer guy does manual testing and acceptance tests on the staging server and let's them pass and a few days later it's pushed to production...
You will be reminded (again) that shitty customers do exist! A customer is the least capable person to tell you what the customer actually wants and is also the least trustworthy person to test the features he requested...
Holy fuck come on! Just test that shit on the staging Server! One Look could have already shown you that that's Not what you expected!

I checked the logs after that and yup you guessed correctly... The said endpoints weren't even used on staging, only on production...

"my greatest fear in life is my best not being good enough."
Currently, I am building my second business around blockchain.
I am stacking on using the popularity of cryptocurrency and it's novelty to push the product universal.
My limitation (what I think):
1. My environment - unfortunately I live in a third world country
2. Naivety: I have never scaled a business, failed in my first attempt(this is my second).
3. Lack of fund: my budget is pretty low, and no I dont have a family support to raise any for marekting and promoting the business, so I am let with option of scaling it organically ( what "organically" means is spamming social media, forum's comments section to grow customers
4. Really the only option present: most folks here wont know what it means to be in a state of "survival", failing will cause you suffering.
5. Poor network: My friends, or the people around dont understand, cant comprehen what this means.
Cons:
1. I get to know what it means to carry your idea to the world again, this I hope will improve my knowledge base on business and make me less naive.
2. Portfolio boost: "wow!" that should be people's reaction when I tell them about the project.
3. If I succed, I hope the incentive will take me out of this shit hole.
4. I really want to get out of this shit hole - this should work!

I'm learning Kotlin while trying out Android Things and that sparked my interest in learning more about Java platform again. I tripped upon the news that Oracle had change their commercial plans for the platform by going with the rolling release model and limiting LTS releases for paying customers.

Java SE 8 was one of those former LTS releases that was on my computer, leaving me vulnerable, despite that version still being the most compatible with many applications, and that's been on my computer well passed the date they cut off public support. And I'm, like, "WTF!?"

Luckily this is when open source shines at it's brightest. Both the home brew and corporations, such as Amazon and IBM, alike - mostly the latter - both agreed to create their own LTS releases using the OpenJDK code and all disturbing to the public FOR FREE with no strings attached and the sources opened. I'm sure Richard Stallman is smiling with glee.

It isn't a total finger towards Oracle. Java SE is based on OpenJDK with no difference between the two anymore aside from loss of LTS support from the public - that's it. So Oracle still benefits despite the retaliation. Probably?

Did Oracle learn nothing from OpenOffice? If the point was to get users to pay for security then they've failed in the long run because Java is open source. People have used that fact to create their own free distributions that bypass their paywall, making the need to go through Oracle pointless. And I'm glad. Open source aside, security is a big issue these days and the last thing people need is yet another thing to subscribe too.

I don't know what but our customers have put new terms in our contacts. That essentially make us liable if we don't take certain measure to protect the access to stuff.

To me that means I have to log out of my computer whenever I leave my seat. I was told its not necessary if I go to toilet. So I set the computer to require login after 15 min of not doing shit. Usually I remember that and log out manually so that's just precautions measure.

Today before I got lunch, I forgot. And my boss happened to notice my computer was on within that 15 min after I left.

I got a warning.

Fuck this shit. I now set th timer to 1 min.

Now I need to login again and again if I'm reading docs or article.

Fucking shit.

!rant
I have my 121 in a few days with my new manager and am trying to get a raise either through moving from junior to mid level dev or being given a significant raise , am being paid a tad below the London market rate's lower range for my skill level.

Any advice on how to approach the topic?

Some bits of my background:

I got almost 4 years of exp :
almost 2 working there...
6 months short term contract as a ruby sql dev another company...
1.5 years worked for an abusive joke of a company who took advantage of my naivety since i was fresh out of uni ( did stuff like pressured me to add more features to a pojo system i made for them) barely learned anything there since i was the only IT person there developing solo, the project lasted 1.5 years and was a total mess to finish, so am not too sure of factoring it into my years of exp.

My Qualifications are:
bsc in information systems
Msc in enterprise sw engineering

My "new" Manager is seeking to retire real soon.

The company isn't doing too well but we just landed 2 big customers who are buying the product my team is working on

I Am one of two last devs on my team and we are barely holding on with the load, can't afford the time to train a newbie to join us

my department is soon to be sold (soon according to what mgr says). They have been saying so for 10 months now.

Last year , since the acquisition Is taking so long and funds were running out We were hit by a wave of redundancies which slashed our workforce in august/ july, told we could last till march this year on our funds . Even senior staff were on a reduced work week...but since we Got new customers then money should be coming in again , this should mean thats no longer the case. Even the senior staff have returned to 5 day work weeks.

Am being given only JavaScript work to do despite being hired as a junior java dev, my more senior colleagues dont wanna even touch js with a long stick

Spoke to 3 recruiters , said they got open roles in the junior- mid level range that pay the proper market range if am interested to put my cv through.
Thats like 25% more than I currently make.

Am a bit scared to jump into a mid level position in another company because i lack a bit confidence in my core java skills.
although a senior dev who used to be on my team thinks i can do it.
i recon i can take on the responsibilities of a mid level dev in me existing company since am pretty familiar with the products

I dont get to work with senior devs and learn from them since we are so stretched thin, hence am not really getting the chance to grow my skills

I know i have gaps in my knowledge and skills having not been able work in java for a while hasn't allowed me to fix that too well. I badly need to learn stuff like proper unit testing, not the adhoc rubbish we do at the moment, frameworks like spring etc

Since I have been pretty much pushed into being the js guy for the large chunks of the project over the last year , its kinda funny am the only guy who has the barest idea how some of the client facing stuff works

The new manager does seem to be a nice guy but he is like a politician, a master bullshitter who kept reassuring all is well and the company is fineeee (just ignore the redundancies as the fly past you)

The deal for thr aquisition seem to have sped up according to rumors
And we heard is a massive company buying us, hence things might pick up again and be better than ever

Any ideas how to approach the 121 with him?

Any advice career wise?
Should i push for a raise ?
promotion to mid?
Leave to find a junior to mid level position?
Tought it out and wait for the take over or company crash while trying to fill the gaps in my knowledge ?

Sorry for the length of this post

I just had a discussion with a customer a week ago. He tould me that the PDF Files we are having in our application are not showing Up.
Connected to his computer to look at the problem just to find out That Google Chrome is blocking the popup. I tell him the problem and once He allows it to open it wont happen again.
Customer: I dont want That it also happens to my customers and they dont know that either. Just fix it and call me back" I try to explain him That we cant just change thr behaviour of the Browser but He already hung Up.
Well i guess we are going to buy Google the next week to change his Problem xD

being in B2B sometimes feel like being in an inception film.
client= 1st party , platform = 2nd party, us= 3rd party, client's customers = fucker party

if 3rd party fucks up, client comes pointing finger at us. we then give a finger back to client and point fingers towards the platform's mess👉👉

if fucker party fucks up, client again comes pointing finger at us. we again give a finger back to client and point fingers to client's code mess👉👉

if we fuck up, client again comes pointing finger at us. we again give a finger back to client and points towards the clock to wait to fix our mess 👉👉

and if client could not identify who fucked up, they again comes pointing finger at us. we keep that finger to ourselves , identify who fucked up and then run with a finger towards them.👉👉

its all just fingers everywhere👉.👆.👈. 🖕.