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This is an old rant from over 10 years ago in my first job at 19. I was tasked with turning off one of our clients email because they had left the company. Easy enough, logged into cPanel, job done. Later that day I get a phone call from the clients company asking if there was a problem with the email. No I said, everything should be fine, I did remove a 'joe.bloggs@blah.com' email address as instructed because... *reading job bag*... they had left the company. The client then said, that's my email you've turned off and hung up. Turned out he had been fired and no one told him. I felt horrible. I will always remember that conversation 😓8
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Spaces Vs Tabs - A real world case.
So one of the menial tasks I was given here was to take a pretty mock and turn it into an HTML email template. Needless to say, I hate emails and HTML.
After many weeks of trial and error, rejection and tweaks, we're doing our final tests when someone noticed that Google's clients are chopping off the footer and saying "View Full Email".
A few searches yield that Google has a 102KB cut off for email size. We did some checks and found that we were at 104KB. I immediately thought it was my CSS inliner being a little too verbose, but as I went in to edit things, I noticed that the file was intended with spaces!
Now I'm a fan of Silicon Valley, and I recalled an episode from this past season where Richard mentioned something about saving file size by using tabs. I had never really considered that point.
So I went back into VSCode and told it to convert all of the individual templates that make up this giant email to indent with tabs...
The file size dropped from 104kb to 82kb.
I wasn't very polarized on the Tabs vs Spaces debate, but this here has given me a nice real world example as to why tabs rule.
20 -
I suddenly remembered this after being gone from my previous company for nearly a year.
So, I worked there as a tech supporter and Linux engineer.
What would often happen was clients calling with an issue regarding software of some sorts and about half the time, instead of LOOKING AT THE GODDAMN ERROR MESSAGE they'd just click it away fast and complain shit wasn't working.
I specifically remember this one case:
*big client mails complained that one of their clients' email isn't working. Screenshots weren't possible apparently so after emailing back and forth for way too long, we decide to do a screen sharing session (which we never do).*
(for the record, already emailing for hours, client very frustrated, me as well because the behavior of the software sounds impossible)
Me: alright, close everything, then open it again so I can see what happens.
Client: *opens mail client, error appears, client clicks error away faster than an arch user being able to mention they use arch*
Me: uhm.... I assume you already know what that message said and that it has nothing to do with the issue?
Client: it has nothing to do with the issue.
Me: okay... But have you at least looked the message?
Client: no but it has nothing to do with the issue.
Me: but, how'd you know if you won't look at it?
Client: it has nothing to do with the issue, okay?
Me: okay.... so, what's happening here?
Client: the user isn't receiving email anymore at this point!
Me: alright, have you checked the settings and everything?
Client: of course, all good
Me: okay but can we at least restart the software again to at least check the error message?
Client: FINE. *restarts client (pun intended, of course)*
Error message: username or password incorrect, can't connect to the server.
Client:..........
Client:............
Client:...............
Client:..................
Client:.....................
Client:..................
Client:...............
Client:............
Client:.........
Client: 😐
Client: 😶
Client: 😅
Client: 😬
Client:..... Right, I changed the password...
Client: *sets correct password*
*poof, error message gone*
Client:..... Thanks 💀
Me: you're welcome 😄
💀3 -
So before I resign from my job tomorrow I thought I'd talk a little about a couple of things at work that I won't ever tell my boss in person but are generally some of the reasons I want to leave.
---------- warning long rant ----------
1. The CEO of the company finds out I only have my learner's and take the bus, goes on to belittle me about taking the bus.
(It may have been meant as a joke but I was offended, and we don't have any actual HR to complain to)
First off my real reason for not getting my restricted is mostly related to the fact public transportation does the job it needs to, I don't really complain unless the planning is fucked up (Adele concert rant lol) but typically I don't need a car. The other reason is because with a car I'd have to wait in traffic 1-2 hour each way. Also cars cost money which I don't have.
2. CEO buys himself and general manager brand new Range Rovers, you know those giant monstrosities box jeep looking things.
I hate this because I earn $31k, those things probably cost around $50 each (so typically 3 years worth of my wages).
When I had a talk about my contract at the 6 month mark, the general manager (my boss) said he wouldn't budge on my salary (yet they buy these jeeps)
3. I live way too far from work and because of it being Auckland and the current inflation for house prices, the rent prices have also increase, I wouldn't be able to get a house closer to home nor rent with minimum wage :(
4. Though it's not too necessary they mask that the app was made by me, whenever I see an email about the app to potential clients they refer to be as this app guy, and during their presentations they don't really include as part of the reason this app has been developed ( aside from my boss being the client, I came up with some interesting ideas to turn their paper form of the process they use into a digital one, I also did research for the specific topics, something I could have just asked for instead).
5. Old fashioned way of looking at so called "IT", they added fixing computers to my contract which I dread, especially since I'll be close to a deadline and then I get a call to fix someone's computer...
6. They don't seem to want to expand their "development team" to more than one person.
When I give my resignation I have to stay here for a month and I bet people will start to act differently around me, my likely my boss and the CEO. I think the other people that work will understand, given my situation.
I'm planning to for the last month to only do planning for the app they want me to work on, UML diagrams, use cases, Sprint planning (albiet, only developer here lol). Research on the third party libraries we need for the app and generally give the next guy the easiest path to getting the app done.
I want to do this because the Android and iOS app we're done via cowboy programming in a sense. (I don't have too much in terms of documentation and planning aside from a Microsoft planning website setup with to-do of which features are done for the iOS and paper Todo for the Android app.
Alright long rant over, I've got it all written down, glad I'll be leaving this place.51 -
Boss: Give me unrestricted access in the system.
Me: It's dangerous. You might break something.
Boss: I'll be careful.
Me: *gives access*
This happened 2 years ago. Now every week he deletes something he shouldn't and break a module for him or for the clients using our system.
Just woke up in a rant email saying that "oUr OnLiNe StOrE DoEs NoT wOrK". Well, that's because you have delete the Cart configuration for all the clients you dumbass. What the fuck were you thinking when you deleted that?16 -
I just sent an automated email titled "Gary is a Dinosaur!" to a lot of humourless clients because the ancient application I was testing assumed I was in the production environment. 🙃
Lesson to self: stop using bogus names in testing.
Still, it could've been a lot worse... 😂9 -
An intern I was supposed to lead (as an intern) and work with. Which sounded kinda crazy to me, but also fun so I rolled with it. But when I met her I quickly found out she didn't even have a coding editor installed and when I advised one she was "scared of virusses". She had Microsoft Edge in her toolbar, and some picture of a cat as a background. We were given some project by our boss, and a freelance programmer helped us set it up on Trello. Great, lets start! Oke maybe first some R&D, she had to reaeach how to use the Twilio API. After catching her on WhatsApp a few times I realised this wasnt gonna go anywere. After a few weeks of coding and posting a initial project to git I asked her if she could show me the code of the API she made so far..
She told me she was using the quickstart guide (the last 3 FUCKING weeks) which contained some test project with specific use cases.
The one that I did 3 weeks ago that same fucking morning.
AND SHE WAS STILL NOT DONE...
A few days later I asked her about the progress (strangly, I wasn't allowed ti give her another task bcs the freelanc already did) and guess what... She got fking pissed at me
Her: "I will come to you when im done, ok?"
Me: "I just want to see how it is going so far and if you are running into any problems!"
Her: "I dont want to show you right now"
She then goes to my fucking boss to tell him I am bothering her.
And omg... Please dear god please kill me now...
Instead of him saying the she probably didn't do shit. He says to me that the girl thinks im looking down on her and she needs a stress free environment to work in. She will show me when its done. ITS A FUCKING QUICKSTART GUIDE YOU DUMB BITCH.
He then procceeded to whine to me about the email template (another project I do at the same time) which didn't look perfect in all of his clients.
Dont they understand that I am not a frontend developer? Can you stop please? I know nothing about email templates, I told you this!!!
Really... the whole fucking internship the only thing the girl did was ask people if they want more tea. Then she starts cleaning the windows, talk to people for an hour, or clean everyone's dask.
all this while I already made 50% of the fucking product and she just finished the quickstart tutorial 😭. Truly 2 months wasted, and the worse thing is I didn't get any apprication. They constantly blamed me and whined at me. Sometimes for being 3 minutes late, the other for smoking too much, or because I drink to much coffee, or that I dont eat healthy. They even forced me to play Ping Pong. While im just trying to do my job. One of the worst things they got mad at me for if when my laptop got hacked bcs it was infected with some virus. He had remote access and bought 5 iPhones 6's with my paypal while I was on break. I had to go home and quickly reset all my passwords and make sure the iPhones wouldnt get delivered. strange this was, this laptop I only used at the company. So it must have been software I had to download there. Probably phpstorm (torrent). Bcs nobody would give me a license. And the freelancer said I * have to *.
the monday after I still had to reinstall windows so I called them and said I would be late. when I came they were so disrepectfull and didn't understand anything. It went a little like this:
Boss: why u late?
Me: had to reinstall my laptop, sorry.
Boss: why didnt you do this in your own time?
Me: well, I didn't have any time.
Boss: cant you do this in the weekend or something? Because now we have to pay you several hours bcs you downloaded something at home.
Me: I am only using this laptop for work so thats not possible.
Boss: how can that even be possible? You are not doing anything at home with your laptop? Is that why you never do anything at home?
Me: uhm, I have desktop computer you know. Its much faster. And I also need to rest sometimes. Areeb (freelancer) told me to torrent the software. He gave me the link. 2 days later this happends
Boss: Ahh okeee I see.. Well dont let it happen again.
After that nobody at the compamy trusted me with anything computer related. Yes it was my own fault I downloaded a virus but it can happen to anyone. After that I never used Windows again btw, also no more auto login apps.8 -
OH MY GOD
WHO NAMES A CONFERENCE ROOM AFTER AN -ADDRESS-??
At my new job, we had all day training on Friday. It was emphasized many times that we should not be late. I look at the meeting invite many times, and it says [123 Fake], with Fake being a Very Well Known Street, and I see on Google Maps that there's an office building there. Great, we must have an off-site training facility to help our clients become certified in our product. It doesn't say which floor, but I assume the small space we have in that large office building will become evident once I check in with lobby security.
Friday morning comes, I get to the office building 20 minutes early, and try to check in. They've never heard of my company. Maybe there's a computer lab we rent out? No, they don't know anything about that. I don't have work email or slack set up on my phone yet, so who do I call? I try reception, no one answers. Eventually I call our customer support line.
I shouldn't be at 123 Fake St. I should be at the office. Because that's the name of the conference room!
YOU HAD ONE JOB, ROOM NAMER!
Last night my boyfriend and I tried to think of worse names for conference rooms. The only ones I could think of were "meeting canceled" (but with that, at least I would be in the correct fucking building!) or just naming every conference room "conference room". Here's the thing: there's not just one 123 Fake St room! There's two of them right next to each other! So you can easily show up and think, I remember I was supposed to be in this room, but which one?
And I'm not even the first person to make this mistake. CLIENTS have gone to the wrong building before because they get included on meeting invitations that include conference room names! WTF!
It's pretty common to have Chicago conference rooms named after neighborhoods, or iconic buildings, etc. But nobody is going to think, "meeting in Bucktown? I'll just wander around the neighborhood until I find people with laptops". It's obviously a conference room. BUT A FUCKING ADDRESS OF A NEARBY OFFICE BUILDING? It's not even an iconic of a building!
Names matter. I care a lot about names in code. I never realized it could apply to the physical world as well. So now I am on a mission to change the names of these Goddamm conference rooms so I'm the last person to be directed to the wrong fucking building.
OH, and I'm out $9 for a taxi ride and a pair of gloves that got lost in the taxi so that's GREAT.13 -
So Someone in my team decided to create a cron job that auto send email to the client that says "GO FUCK YOURSELF" in clients' Hostinger (shared hosting) account .
My friend , why?14 -
Client: "I did not receive the email that should be send after that event. Please fix."
Me:
* Checks code - ok
* Tests feature in locally - ok
* Tests feature in production - ok
* checks values in database - ok
* 2 hours wasted - ok
"Please help me dear CTO, idk what else I could check or how I should even respond to this."
CTO: "hmm, the clients account uses a adminstrative email address for testing. Let me just check if it is in the mailbox."
*checks* "Yeah, that's the email you're looking for, right?"
Me: *experiences relief, anger, blood lust and disappointment at the same time* "Could you please respond to the client for me, I need a break. Thanks"3 -
The world makes no fucking sense.
In 2013 I had a manager approve a couple days' leave coz my son was having medical issues.
He was super nice about it and told me I could take as much time as I needed. I said, a couple days is enough. I took Thursday and Friday off. I took two days.
On Monday, an emergency meeting was held with the CTO (it was a small company, it went me -> manager -> C suite). I was told that a production deployment happened on Friday that fucked up a few clients' systems and that it had cost said clients hundreds of thousands dollars and are now suing the company.
Turns out on Friday, lead developer was also given the day off for whatever reason and I was being scolded because as the next senior developer, it was my responsibility to review code and make sure shit like this doesn't happen.
I agreed (and still agree) but also explained I had already filed leave weeks prior and I wasn't informed about dev lead's absence. Sure I could've checked my messages but my kid was in the hospital and I was busy. Still I couldn't help but feel a little guilty.
Manager holds a separate meeting with me and talks me into just writing an apology note in the email chain and he'll do the rest of the talking for me and make sure I get minimal punishment. I trusted him, he was the one who found me and brought me into the company (I know, I was naive).
So I wrote the email. It was a small note. I apologized for not checking messages and explained my situation again and mentioned I would've definitely checked if I was informed that the lead dev would be away.
Another meeting was held the next day and after pleasantries the Manager started with this, "Ok so we've all seen the email and understand that this was all Angry's fault right?".
Now, we're not native English speakers and Manager doesn't really do well with grammar. I was alarmed by what he said but wasn't angry because I was pretty sure that's not what he meant. I'm sure he meant to say that "Angry feel's guilty but his actions were understandable given the circumstance" or that he forgot a "not" in there and really meant "not Angry's fault". Surely this is what he meant to say. Right?
But then the rest of the meeting went on and I was unceremoniously let go. Immediately for "failing to accomplish my tasks and costing the client 100Ks of dollars". I wasn't even given a chance to say anything else.
The meeting ended and since we were both in the office, Manager approached me with exit papers and a check (~1200 USD)--it was my month's pay. I was asked to leave that day and was told I didn't need to come back. No handovers, no knowledge transfers, not a even a documentation of open projects I was handling.
I realized I just was made the scapegoat by a management screwup that costed our clients a lot of money.
Of course, I wrote the CEO multiple emails the next couple days. I also cc'd the CTO. No response.
A couple of weeks pass, I get another job at a cool company and i promptly move on.
I write this story now because I just found out today that in 2016, Manager was let go by the company for **sexual harassment**. Apparently, he actually did it too according to friends I still had within the company.
Here's where it gets fucked up. He turns and sues the company for unlawful termination and I guess to avoid a long legal battle? the company settled. They fucking settled and handed this man 2 Million PHP (at the time about 40k USD).
2 fucking million. Life changing money around here. And he got it by being a slimy piece of shit.
The world makes no fucking sense.10 -
I absolutely love the email protocols.
IMAP:
x1 LOGIN user@domain password
x2 LIST "" "*"
x3 SELECT Inbox
x4 LOGOUT
Because a state machine is clearly too hard to implement in server software, clients must instead do the state machine thing and therefore it must be in the IMAP protocol.
SMTP:
I should be careful with this one since there's already more than enough spam on the interwebs, and it's a good thing that the "developers" of these email bombers don't know jack shit about the protocol. But suffice it to say that much like on a real letter, you have an envelope and a letter inside. You know these envelopes with a transparent window so you can print the address information on the letter? Or the "regular" envelopes where you write it on the envelope itself?
Yeah not with SMTP. Both your envelope and your letter have them, and they can be different. That's why you can have an email in your inbox that seemingly came from yourself. The mail server only checks for the envelope headers, and as long as everything checks out domain-wise and such, it will be accepted. Then the mail client checks the headers in the letter itself, the data field as far as the mail server is concerned (and it doesn't look at it). Can be something else, can be nothing at all. Emails can even be sent in the future or the past.
Postfix' main.cf:
You have this property "mynetworks" in /etc/postfix/main.cf where you'd imagine you put your own networks in, right? I dunno, to let Postfix discover what your networks are.. like it says on the tin? Haha, nope. This is a property that defines which networks are allowed no authentication at all to the mail server, and that is exactly what makes an open relay an open relay. If any one of the addresses in your networks (such as a gateway, every network has one) is also where your SMTP traffic flows into the mail server from, congrats the whole internet can now send through your mail server without authentication. And all because it was part of "your networks".
Yeah when it comes to naming things, the protocol designers sure have room for improvement... And fuck email.
Oh, bonus one - STARTTLS:
So SMTP has this thing called STARTTLS where you can.. unlike mynetworks, actually starts a TLS connection like it says on the tin. The problem is that almost every mail server uses self-signed certificates so they're basically meaningless. You don't have a chain of trust. Also not everyone supports it *cough* government *cough*, so if you want to send email to those servers, your TLS policy must be opportunistic, not enforced. And as an icing on the cake, if anything is wrong with the TLS connection (such as an MITM attack), the protocol will actively downgrade to plain. I dunno.. isn't that exactly what the MITM attacker wants? Yeah, great design right there. Are the designers of the email protocols fucking retarded?9 -
One Thursday noon,
operation manager: (looking at mobile)what the.....something is wrong i am getting bunch of emails about orders getting confirmed.
Colleague dev: (checks the main email where it gets all email sent/received) holy shit all of our clients getting confirmation email for orders which were already cancelled/incomplete.
Me: imediately contacting bluehost support, asking them to down the server so just that we can stopp it, 600+ emails were already sent and people keep getting it.
*calls head of IT* telling the situation because he's not in the office atm.
CEO: wtf is happening with my business, is it a hacker?
*so we have a intrusion somebody messed the site with a script or something*
All of us(dev) sits on the code finding the vulnerabilities , trying to track the issue that how somebody was able to do that.
*After an hour*
So we have gone through almost easch function written in the code which could possibly cause that but unable to find anything which could break it.
Head asking op when did you started getting it actually?
Op: right after 12 pm.
*an other hour passes*
Head: (checking the logs) so right after the last commit, site got updated too?. And....and.....wtf what da hell who wrote this shit in last commit?
* this fuckin query is missing damn where clause* 🤬
Me: me 😰
*long pause, everyone looking at me and i couldn't look at anyone*
The shame and me that how can i do that.
Head: so its you not any intrudor 😡
Further investigating, what the holy mother of #_/&;=568 why cronjob doesn't check how old the order is. Why why why.
(So basically this happened, because of that query all cancelled/incomplete orders got updated damage done already, helping it the cronjob running on all of them sending clients email and with that function some other values got updated too, inshort the whole db is fucked up.)
and now they know who did it as well.
*Head after some time cooling down, asked me the solution for the mess i create*
Me: i took backup just couple of days before i can restore that with a script and can do manual stuff for the recent 2 days. ( operation manager was already calling people and apologising from our side )
Head: okay do it now.
Me: *in panic* wrote a script to restore the records ( checking what i wrote 100000000 times now ), ran...tested...all working...restored the data.
after that wrote an apology email, because of me staff had to work alot and it becomes so hectic just because of me.
* at the end of the day CEO, head, staff accepted apology and asked me to be careful next time, so it actually teached me a lesson and i always always try to be more careful now especially with quries. People are really good here so that's how it goes* 🙂2 -
So I made an android app for a client. It's a newspaper type of app for the clients webpage, as he has a lot of traffic on it and about 50-51% is from mobile. Which is all good an everything.
And so I've been working on it for a while now as it wasn't a primary focus, more of a like side project.
I was able to make full working build (publish ready) and sent it to the client for a review.
After about an hour I received an email saying that the app is requesting too many permissions from the user. So I started looking trough my manifest file and all of the 3rd party libs to see what were those permissions.
Well, when I finally installed the app on a physical device and looked trough the permissions in the settings all I found were permissions for the internet and prevent the phone from sleeping.
After asking the client to tell me in detail which permissions raised concerns he told me it were those 2 and if they could be removed.
So I just wasted an hour of my life trying to explain why the app that is losing content from the internet needs internet permissions.
Fml and ignorant people who think they know everything and won't accept anything else.
And all of this because he read on some click bait website how a "real" app doesn't need any permissions and every other is just trying to steal all of your data and money.
2 -
I just sent an email to a client about a bug fix with Bootstrap 3 Date/Time Picker, which was not working with Firefox and Safari.
My email was like this "The bug has been fixed and it will work on most browsers except IE and Edge."
He replied "Great!! I don’t like internet explorer anyway…"
I love these kinds of clients.4 -
Old boss story. This guy was nice but a terrible boss. Also relevant, he has a background in IT so should know better.
Him: So when you wanna check a password is correct you just unhash it in the database?
Me: *facepalm*
Me: Hey we should be doing unit and integration testing at a minimum to lower bugs.
Him: We don't need those, we're not a bank. If a problem comes up we just fix it and push to production.
(A while later)
Him(in email): Why do we keep getting bugs reported. Don't you devs test your code.
I was mildly annoyed at that one.
Him: We're always over budget on projects, how can we fix this.
Me: What if we increase our quotes.(technically there are other ways as well but not really possible at that time)
Him: We can't do that, clients won't want to pay.
Me: *finishing off my handover as I'm leaving for a new job*
Him: Wow you do a lot of work2 -
Outlook is the shittiest mail client ever .. whenever I develop an email template it comes nicely to any other email clients... except for this shit which ruins everything..5
-
Hell is accidentally clicking on, instead of copying, an email URL and having to wait forty years for some email program you didn't even know existed to rise from its slumber like some Lovecraftian ancient god, meanwhile the fans on your laptop are preparing for takeoff and you stare dead-eyed as the rainbow spirals, spirals, spirals. you wait and suffer this cosmic karma. days pass. “just a few more seconds” you slur. your laptop freezes and the concept of time is no longer comprehensible. your family and friends forget your name and you fade from existence.2
-
CEO: if we would not give new features, clients would be bored and would not pay for tool.
me: but don't you think we should fix buggy old code, that would reduce effort and time that we daily invest in prod bugs?
CEO: I'm not saying we should not fix them but we should maintain the balance which is 80-20. 80% of our work would include adding new features.
😑
Next day in morning receives email:
There is a production issue, fix it asap.
😬10 -
former boss wrote three cyber-defense books. had his "collections" team sending plaintext passwords to high-side clients over unsecured email4
-
Fuck Optimizely.
Not because the software/service itself is inherently bad, or because I don't see any value in A/B testing.
It's because every company which starts using quantitative user research, stops using qualitative user research.
Suddenly it's all about being data driven.
Which means you end up with a website with bright red blinking BUY buttons, labels which tell you that you must convert to the brand cult within 30 seconds or someone else will steal away the limited supply, and email campaigns which promise free heroin with every order.
For long term brand loyalty you need a holistic, polished experience, which requires a vision based on aesthetics and gut feelings -- not hard data.
A/B testing, when used as some kind of holy grail, causes product fragmentation. There's a strong bias towards immediate conversions while long term churn is underrepresented.
The result of an A/B test is never "well, our sales increased since we started offering free heroin with every sale, but all of our clients die after 6 months so our yearly revenue is down -- so maybe we should offer free LSD instead"5 -
@netikras since when does proprietary mean bad?
Lemme tell you 3 stories.
CISCO AnyConnect:
- come in to the office
- use internal resources (company newsletter, jira, etc.)
- connect to client's VPN using Cisco AnyConnect
- lose access to my company resources, because AnyConnect overwrites routing table (rather normal for VPN clients)
- issue a route command updating routing table so you could reach confluence page in the intranet
- route command executes successfully, `route -n` shows nothing has changed
- google this whole WTF case
- Cisco AnyConnect constantly overwrites OS routing table to ENFORCE you to use VPN settings and nothing else.
Sooo basically if you want to check your company's email, you have to disconnect from client's VPN, check email and reconnect again. Neat!
Can be easily resolved by using opensource VPN client -- openconnect
CISCO AnyConnect:
- get a server in your company
- connect it to client's VPN and keep the VPN running for data sync. VPN has to be UP at all times
- network glitch [uh-oh]
- VPN is no longer working, AnyConnect still believes everything is peachy. No reconnect attempts.
- service is unable to sync data w/ client's systems. Data gets outdated and eventually corrupted
OpenConnect (OSS alternative to AnyConnect) detects all network glitches, reports them to the log and attempts reconnect immediatelly. Subsequent reconnect attempts getting triggered with longer delays to not to spam network.
SYMANTEC VIP (alleged 2FA?):
- client's portal requires Sym VIP otp code to log in
- open up a browser in your laptop
- navigate to the portal
- enter your credentials
- click on a Sym VIP icon in the systray
- write down the shown otp number
- log in
umm... in what fucking way is that a secure 2FA? Everything is IN the same fucking device, a single click away.
Can be easily solved by opensource alternatives to Sym VIP app: they make HTTP calls to Symantec to register a new token and return you the whole totp url. You can convert that url to a qr code and scan it w/ your phone (e.g. Google's Authenticator). Now you have a true 2FA.
Proprietary is not always bad. There are good propr sw too. But the ones that are core to your BAU and are doing shit -- well these ARE bad. and w/o an oppurtunity to workaround/fix it yourself.13 -
So last night was a Friday. After leaving the gym I noticed a missed call and a voicemail from my client.
Note this was sent at 21:50 on a Friday night.
My client stated they were "rather disappointed" (to use their phrasing) that I didn't answer. There is no contract that I answer out of hours or any issues with their system.
This morning, I noticed my client followed up with an email. It was a single line saying they found some new AWS services they like to talk about (translate: "I've found some new AWS acronyms that sound cool that I wish to talk about for several hours").
Emergency! :)
Seriously, clients, sometimes :(
4 -
Why are clients so ignorant and stupid?!
Send them the software with specific instructions WHERE to install it. Location is important as it is a plugin for AutoCAD.
First mail with complains about the plugin doesn't work. Find out (in the mail they sent internal) that they installed the plugin somewhere else than I instructed them.
Sent an email back with (again) an explanation why it doesn't work and where to install the plugin.
Email from client: So I put the plugin here [incomplete and invalid location] and create the last folder myself...
FOR FUCK SAKE SRUPID ASS IGNORANT DOWN SYNDROM (sorry folks) MOFO CLIENT!!!!
I SENT YOU UP TO 3 TIMES WHERE TO PUT THE GODDAMNED PLUGIN!7 -
I was pressued to shift the blame.
We received an angry email from a customer that some of their data had disappeared. The boss assigns me to this task. This feature is relatively new and we've found some bugs in the past in here. I go through request logs, search the database, run some diagnostics, etc. for about 5 hours and I cannot find the problem. I focus on the bugs that we've had before but they don't seem to be the problem.
I tell the boss "sorry but I checked XYZ and I can't find the problem. I'm out of ideas." But the boss wanted answers by the end of the day. They did not want to admit to the client that we couldn't figure out what's wrong.
By now I was more pressured to find an answer, find something or someone to blame it on, not exactly to find the real solution. So I made up some BS:
"Sometimes, in HTML forms, the number inputs allow you to change the number by scrolling. We have some long forms where the user has to scroll. Perhaps the focus remained on the number input, so when they scrolled down they accidentally changed the number they meant to input."
The boss was happy with that. We explained this to the customer, and there's now a ticket to change type="number" to type="text" in our HTML forms and to validate it in th backend.
A week later another customer shows us a different error. This one is more clear because it had a stack trace, but I realise that this error is what caused our last error. It was pretty obscure, mind you, the unit tests didn't detect it.
I didn't tell the boss that they were connected tho.
With two angry clients in two weeks, I finally convinced the boss to give us more time to write more unit tests with full coverage. -
So I just got this email from a tech company, I registered to send my CV some years ago , about a dev Job openning.
The descripition included:
Java and Angular ( first red flag )
So I go to their site to check it out ...
No https, ping the domain returns an ip from another continent with 500+ ms latency.
Major flaws on the site usability...
Super dumb password recovery method...
I'm fucking outta here dude. I might send them a proposition to fix their servers and at least put it behind letsencrypt though...
And these morons have big clients, like my bank... wtf...4 -
You guys, I think I know what is it....I think I know why I wanted to be a developer.
It started off innocently enough. I was a young lad in IT. Wide-eyed. Absorbing anything and everything I could. Then, the asshole clients came.....
I would put on my best customer service face on, and address the client as calmly and as respectfully as I could. Reminding myself that their frustration is understandable.
To deal with the increased time dealing with clients took, I developed scripts to help me handle maintenance and keep my head above water. I developed scripts to streamline equipment provisioning for big deployments. I developed scripts to handle other technicians who didn't log-off the phone queue and fucked up our on-call flow. I put in place email rules to sift through the bullshit and time wasters.
I became a developer to streamline and make myself as efficient as possible. But the clients keep nagging. The bullshit keeps coming. The other players get in your fucking way.
There is no end you guys.... THIS IS ONLY TUESDAY. I can't script the passage of time. I'm....I'm.... I need a fucking nap.1 -
Today one person called me to ask if he could create a corporate email without buying the domain.
*More people that wanna be rich without spending a penny *4 -
Throughout my career I've blocked a total of three toxic clients.
They still find me via email.
Most recently, I've gotten an email simply asking "how does BitBucket work and how can I use it?"
LEAVE ME ALONE!!!!!!8 -
Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.
One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.
I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.
I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.
We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.
[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.
tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.2 -
Fuck recruiters, they are the scum of the earth. I just had one contact me out of the blue about two opportunities with companies I'd never heard off. As I knew nothing about the companies I started asking questions around who they were and what they were looking to do. He suddenly gets all defensive and refuses to answer my questions, then follows up with an email accusing me of being an "underhanded recruiter" looking to poach his clients. Sorry mate, you got in contact with me you absolute fuckwit. Without people like us you wouldn't even have a bloody job you fucking vampire. For someone that supposedly specialises in the tech sector, I had to point out that if he really doubted who I was he could drop my name into StackOverflow or github to verify that im a developer. Recruiters - they're all fucking leeches.4
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It was about my 30th progress meeting with the clients on a website I was working on for them. At that point, I knew what was gonna happen. Change bloody requests.
Before attending that meeting I thought, "I'll change them on the fly as they comment for more ridiculous changes" as I drank 4 cans of RedBull. At the meeting I was having my 5th and the clients was firing all sorts of changes and complaints in the air and I whack them all with my lightning fast fingers can go.
I didn't know I could go that fast, like I was flying. Clients were impressed. Boss was worried that I don't look so... Normal. In fact, I jitter every mid sentence.
Told him to tell them to email changes/complaints instead of bringing it to this meeting. A complete waste of my Red Bulls.2 -
Let’s see I suppose the most pissed off I’ve been at work would be....
Being blamed for a clients mistake when their newsletter email settings where being changed over to a new mailing system but during the change over they wanted to still send out mail using the old list. So a single endpoint was kept in place so they could send one last newsletter out after it was approved as part of the migration and they were to inform us when they were done so we could change that endpoint over.
Several months later when everyone had long forgotten about it, the client tried to send another mass mail out using the old endpoint and complained when no emails had been sent.
I was blamed for making this mistake even though management approved the fucking old endpoint to be left in place at the clients request against my concerns that someone’s going to forgot about this and I was never informed to swap it over.
I quit on the spot and walked out the door after that. -
Coming back here after years to rant about... myself.
TLDR: I fucked up and now have to call a thousand people as a dev, I'm not even getting paid for it and they all get crazy about a random ID that got assigned to them, so now I want to throw away all my electronics and become a skilift operator.
Stupid me deployed a project shortly before we have the largest amount of orders in the year. (Like 90% of yearly orders in a couple minutes cause they are sold out fast and people wait to order first)
I got this horrible legacy "plain self written framework php" project which I tried to upgrade state of the art.
There was one piece missing to upgrade everything and nicely deploy it to some fresh new servers which can handle the high load which peaks at the time orders open.
So I did it the day before orders open and... everything worked well! Nothing crashed.
I wrote my client to wait a little before he confirms the orders, since after confirmation each of the people who ordered will receive an email where they can choose a unique number which they'll receive as a sticker with the order.
Since it's an event my client is promoting, people will meet each other wearing those unique stickers and being able to identify each other online and in person with this number.
Suddenly my clients call me that "customers are complaining about that there is something wrong"
Turned out he confirmed all orders straight away and that part of the application which makes the number unique was broken on the update.
So everyone could chose any number (also taken ones) as his "unique" number.
In my panic, I told my client "It's my mistake, I'll deal with it of course and call the affected people in my free time, since it's my mistake you don't have to pay for it". (it's my largest client by far, am a freelancer)
Realizing when people can chose any number it'll not be a few ones who have the same, it's like almost everyone did chose "69", "1", "420", "88 (a scary amount of people)",... (with 69 being the number being chosen by most people btw, even more then "1")
So now I have to call about a thousand people telling them a new random ID will be assigned to them. I thought of course about mailing them, wrote a script that deals with the issue automatically, and FUCKED IT UP TOO so everyone is confused and the only way to deal with it is by a call basically.
And while I'm sitting here now for 2 days straight calling people in my free time about their random ID will have to change, I realized that some people are quite crazy about random ID's.
I'm talking about yelling and threatening because "is it too much to ask for a working website when ordering this expensive product".
I hate my life right now and am getting quite serious about throwing all my electronic devices away and become a skilift operator instead. Fuck the higher pay, it's not worth the shit, I wanna have only responsibility about one button to press while watching people fall on their face.5 -
Fuck your clients, right...? A small town bank I’m doing some security work for; I had them create me a test account. I received an email with my password; are you fucking serious...?3
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Quite recently I received an email from a recruiter who first claimed that they had seen my resume, told me I may be a great fit for a job of one of their clients, and then proceeded to list the job description. That's typical, but what caught my eye was the fact that the first requirement he mentioned was 7+ years experience with Java. If he had actually read my resume, he probably would've seen that not only do I not have any experience with Java, but that I am a 20-year-old who made damn sure to put on my resume that I only have 2 years of experience in total...4
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I’m starting to get the sneaking suspicion that some of my bosses and clients who want to constantly talk on the phone or meet in person aren’t saying that because it’s their preference. The are saying it because they legitimately don’t understand how to read an email chain.6
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First few times being made to make mobile responsive emails (from scratch, not generators) was an utter psychedelic mess I never wish to have the pleasure of returning too.
I since have had the pleasure of refusing this, as being able to maintain this chaotic mess created which has to be able to work across the major email clients is just a living nightmare.
There’s hell, then there’s a whole other level.1 -
useless fucking client bastards. i sent an email to all clients 2 months ago about gdpr and the impending deadline. Explaining that they need to update privacy and check webforms and internal procedures etc are compliant. I said I would help them implement any changes to their respective sites. Heard nothing from these fuckers... except this morning an email “what does the new gdpr mean for our website?”
FUCK OFF AND READ MY EMAIL, FOLLOW THE LINKS DO THE RESEARCH AND FUCKING SORT YOUR CUNTING SELVES OUT, I AM NOT YOUR FUCKING LAWYER.2 -
Project management site, exclusively for use by our team and clients.
- The client creates a new project.
- They list the requirements, supplying all the necessary files and content.
- We challenge any stupid stuff by offering alternative solutions.
- We all sign off on the requirements and no more are allowed to be added or modified. If they forgot anything, it's on record who's to blame.
- We estimate time and cost to complete the build.
- If they accept, we finally begin the work
- At each stage of every requirement, we mark the status as pending, in progress, ready for testing and delivered.
Much less stress due to minimising change requests. Plus easier to follow than an email chain and easier for them to use than a jira portal.6 -
When I request that a client sends me the images they would like on their website. I do not expect 25 Emails each with one fucking image.1
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More than 2 years ago I alerted management that the default password we use for client accounts (and two of the variations) were pwned in database breaches. Today we receive an all-staff email that management "has reason to believe this password may have been compromised" and that we needed to change it across the 1200+ accounts where it's being used (200+ clients, several accounts per client).
Is it unprofessional to send a few "I told you so" memes and gifs?7 -
Fuck this day!
Like really fuck it!
I have one of the most terrible crunch-time i ever experienced.
I’v been working 12+ hours every day with an ever-changing project timeline.
It started simple, we made a timeline, it was risky even then but it was realistic, we started working immideatly, everything looked good then a few days in BOOM! Actually our project management completely forgot client B’s projects soo we need to do that too with the same fucking deadline!!! (About 10x more work in waay less time)
Then this morning i got an email from the graphics team that we need to document our design process RIGHT FUCKING NOW! Because management wants documentations, in the middle of a fucking crunch-time.
Today it almost got physical with my project manager, i told him that he is not a programmer, i dont fucking care about his shit, just fuck off and let me work because we won’t be ready based on his unrealistic bs.
I feel like completely fucked over, like we were told 2 days before deadline that the whole company and people’s jobs depends on us now because if we wont finish this clients won’t pay.
WE ARE TWO PROGRAMMERS for studio of 10-12 people!!!
Soo i’w been thinking about getting the fuck out of here ASAP, i got an offer from a pretty big international gamedev company just what i needed, i already did their test before all of this, i passed A+.
We scheduled a skype interview for today. I had completely no time to prepare or chill off, just got out of the office, got into a starbucks and i’m interviewing. No time to even check my mic or internet, the call was so shit i could not hear anything, they neither because the plaza was loud af. Meanwhile im nervous about work, about the interview, about can they hear me at all because of the noise. I fucked it up. BIG time! I was so done i could not reverse a fucking string in c++ or explain what is a signed int!!!
Needless to say they said no.
Need time to think about it or realize what happened? Nice dreams. Back to the office and continue working.
I can’t do this anymore. My girlfriend came for me and took me home at 10pm but all i could do was stare at the floor on the subway. I don’t want people to lose their jobs but i just phisically can’t do this anymore.
Meanwhile any time i talk to my project manager about being tired he says like “hshshsbsb i have 60 hours in the last 4 days i got the worst part, i would be grateful in your place..” like fuck off dude, i dont give fuck about how you feel about this. This is not okay for me, you did this to the project, your fucking job is to manage it! I have one day off before going back to this, i have completely no idea what to do now...
[ps: this is not Nemesys. They did not let me work on my own stuff because i would be a competitor, so i left.]5 -
Clients that add you on Facebook and start asking at 3 AM how their project is going.
No this is my personal life, how about you get lost and call or email me during working hours. -
IF YOU UPDATE AN ADM PLATTFORM FOR FUCKS SAKE DON'T DO THE FOLLOWING THINGS:
1. ONLY DOCUMENTATE IT IN A POWERPOINT
2. WRITE DOWN IPs AND PORTS ONLY ON A WHITE-BORD
3. MOVE TOOLS TO OTHER SUBNETS OR DOMAINS WITHOUT PROPERLY KNOWING THE WAYS OF COMMUNICATION BETWEEN THEM
4. USE YOUR PERSONAL EMAIL ADDRESS AS RESET OPTION FOR LICENCE-MANAGEMENT ACCESS IF NO ONE KNOWS THE PW
5. LEAVE THE COMPANY THE DAY AFTER THE UPGRADE IS DONE
Because the guy who has to take care of the upcoming problems is not going to like you!
BUT having to deal with all of this at once would not be a problem if your, so called team (30 People who work with those applications e.g. as test-engineers) would actually work together instead of having that "not my daily business, I am going to drink coffee" attitude.
Apparently I am the only one who has enough balls to see, admit, and report a problem to our leadership.
This always leads to Me fixing the issue...
....that's alright I am learning a lot...
...BUT IF A TEAM-MATE, WHO HAS THE SAME DEGREE AS I AM GOING TO GET, LEAVES EARY BECAUSE: "HE DOES NOT KNOW WHATS WRONG", IT TRIGGERS ME!!!
- The apprenticeship guy
PS Needless to say hundreds of clients have access to those systems and I worked through a shittload of official tool docs just to get to know the tools first...6 -
My boss just called me and asked to write a email informing our clients to not to download the update we pushed this very evening because Application is crashing when you will open that particular page.
What went wrong? One of our senior Developer, let's call him Mr. X, is totally against of testing the app before deploying it to clients. He believes that as i have created the application, i know exactly what to change to accomplish a requested feature or bug in application.
When a ticket assigned to him about a bug in the application, he simply make some changes in code, create the package and send it to test department. How do I know? He even boast it in front of us.
Most of the time it works but not every time like today. And I am pretty sure my boss is not going to ask a explanation about this to him.
I have great respect for him. It's okay to have confidence but testing before sending it to anybody will not make you junior. Will it? Being a senior You are making others to be careless about his job.
That's what happen today. Mr. X failed so does the testing department. So am I. I am the head of testing department as well.
I am not blaming him. I just cant. It was our job to test app thoroughly. I am feeling pretty bad now. His confidence made me vulnerable. Say his confidence made me clearly a fool. Lesson has been learned though.2 -
Has anyone who's running a start-up had to deal with email happy clients?
I just watched a thread of 14 emails be generated for sending a maintenance contract which was already agreed upon.
Most of the emails are "thanks for the reply........."
To which some one will reply " thanks for the reply.........1 -
Next 3 days I' ll be working on moving our email server to new server because the old datacenter is closing down. Clients are pissed and they are fucking verbally bashing me left to right when I told them that their emails will be down since most of them host their own DNS.
I am fucked.3 -
Clients r wankers. He wants to be able to send login details incl passwords in email to his clients when he adds them in the cms. The passwords are encrypted and generated on creation of a new user. Ive told him that sending credentials in email is shit and not secure. The stubborn bastard wont budge, so instead i've put explicit instructions to reset password once logged in with the credentials they send. Any other suggestions?3
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Anything I (am able to) build myself.
Also, things that are reasonably standardized. So you probably won't see me using a commercial NAS (needing a web browser to navigate and up-/download my files, say what?) nor would I use something like Mega, despite being encrypted. I don't like lock-in into certain clients to speak some proprietary "secure protocol". Same reason why I don't use ProtonMail or that other one.. Tutanota. As a service, use the standards that already exist, implement those well and then come offer it to me.
But yeah. Self-hosted DNS, email (modified iRedMail), Samba file server, a blog where I have unlimited editing capabilities (God I miss that feature here on devRant), ... Don't trust the machines nor the services you don't truly own, or at least make an informed decision about them. That is not to say that any compute task should be kept local such as search engines or AI or whatever that's best suited for centralized use.. but ideally, I do most of my computing locally, in a standardized way, and in a way that I completely control. Most commercial cloud services unfortunately do not offer that.
Edit: Except mail servers. Fuck mail servers. Nastiest things I've ever built, to the point where I'd argue that it was wrong to ever make email in the first place. Such a broken clusterfuck of protocols, add-ons (SPF, DKIM, DMARC etc), reputation to maintain... Fuck mail servers. Bloody soulsuckers those are. If you don't do system administration for a living, by all means do use the likes of ProtonMail and Tutanota, their security features are nonstandard but at least they (claim to) actually respect your privacy.2 -
I got call from a recruiter today for a job I applied for on ziprecruiter. The job is listed as remote. He says no, it's Denver, I said ok, well the listing says remote, he says, ok, remote is fine. He then argued with me about salary after I said it depends on the company on where I'm happy to negotiate to, and I'd want to know about benefits etc.. here is what I currently make, etc etc. He kept on trying to make me pick an hourly number.. I said I don't know the company, so he told me the company name.. them started in again about hourly rate (no idea who the company was). Finally he moved on and said he'd email details.
5 mins later, email comes through, please give hourly salary. Then another saying he'd pass my details on and I can just ask for about remote during the interview. And then another email 2 mins later asking for education etc, all of which is in my resume. I looked the company he was recruiting for up to find that it's an IT recruitment firm, looking to fill a clients position. So a recruiter recruiting for a recruiter :|
I'll be so happy when I find a new job and don't have to deal with these idiots again.3 -
10 out of my last 10 clients are too dumb to set up their email accounts in Outlook / their smartphone...7
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I seriously hate email problems with a passion. Like even when I step through every setting, checking things one by one. Everything seems fine, yet my clients email is getting rejected incoming and out and the only error is basically whoops it bounced! pretty much anything could've cause this.. yeah that's very helpful.7
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me: *starts receiving emails of clients having technical problems and errors and asking for help* wat, im being flooded with all these mails!
me: *sends email to boss* umm... i think im receiving the wrong mails...
boss: nope! from now on, you'll be in-charge of tech support for our clients. good luck and merry christmas!
me: *dies internally* happy holidays to u too5 -
Get an email from a client, who has been stringing me along for about 6 months, but ringing me up for advice on tonnes of different shit for free. Basically did his original website but his business model has changed to make his existing site irrelevant. Suggested months back doing a simple one pager as a stop gap with key messages. The bastard said no to that "just take it down for now and redirect to my LinkedIn page". He keeps saying we are getting stuff together and we hope to get together in September. However, yesterday he sends an email "we are getting a student in over the summer (not a Dev or designer or anything). Could you recommend any "web builders" so we can get on with the website in August. By that he means those drag and drop fucking pieces of shit website templates full of wysiwyg editors for creating shit typography. I give them free help and guidance and they think that I'm not going to want to smash him in his fucking face for his last email. The cunt.
I have an idea for 'having the last laugh' but I am open to suggestions from some devRanters, all legal of course.
P.S. I post quite a bit here about shitty clients, but I do have a number of really good clients who value my work and experience and have been with me for many years. It's just some that treat the profession with disdain and that they can easily do it themselves if only they had the time. These fuckers then wonder why their businesses fail.1 -
It's rant time!
So, as a broke electrical engineering student, I got this job in a local company. They used JSF and my skills in java were, at the very least, small (former PHP developer). But as a self taught developer this didn't stopped me and I went full on java learning (very bad year for my EE studies).
I became the 'guy in charge' for several of their projects (yeah, they did exploited broke students, I realized this far too late). I was very proud of myself, I worked hard, showed my true value, and they became impressed.
One nice thursday night, my "handler" emailed me with a urgent request. They needed an entire jsf application done by monday and the requirements were fairly complex.
Oh boy, I had a total of 10h of sleep from thursday to monday. I didn't even slept before going to my monday class, but I delivered the system. Got an pat in the back... "you're awesome"... I was happy.
6 months later: I received an email asking to fix a bug in the system. No problem with that. Oddly, this bug was a MAJOR bug. There's no way the system worked properly for six months with it. I fixed it in no time and commited the changes.
Turns out that this was the first time the system was going to be deployed. They made me go in an insane weekend dev project, and didn't even used the system for SIX MONTHS!!! I started to work my way out the company after this, aiming to open my own software company.
I still remember some other rants from the time I worked there. But these are for later.
Nice week for you all, may the sprint go gently and the clients be kind.1 -
I am beginning to hate the relationship between email and my clients. I never thought it would come to the point where email is the worst communication platform I've ever used because some of my clients simply don't know how to use it properly.
I have one client who never uses the subject header in his emails. This makes conversational threads very difficult to follow, and I can't just scan the inbox I have for him. I have to actually do searches on my emails just to find recent conversations.
For some reason nobody knows how to start a new email thread. I have multiple clients that will just take the last email that I sent them, regardless of what it's about, and start a new conversation completely unrelated to the other email by hitting"reply". I end up with email threads that are 60 to 100 emails long and contain many different subjects, which again makes it hard to find anything. Never mind that they've usually put two or three important attachments, or username password combinations, or other valuable information in there amongst all the noise.
Worst of all, I have a few clients and co-workers who insist on starting a new email thread whenever anything about a particular issue comes up. This means that just today I have five separate email threads about the same goddamn issue from the same damn person. Am I supposed to respond to each thread with the same damned information? One of these people is supposed to be both a media consultant and an SEO expert and really should know better. Also, if you do actually send me an email with a subject like "the robot.txt error", please don't give me one sentence about that and five paragraphs about what color you'd like the background to be. That's ridiculous. How the hell am I supposed to find that later? Especially since we already discussed this in the other email that sitting in my inbox.
I swear I am setting up a bug tracking system simply so that my clients can log in and leave me bug reports, and feature requests, and will stop filling up my poor email boxes with what amounts to piles and piles threads that I have to sort through.
For a person who suffers with a form of ADD this is extremely frustrating. Why is it so difficult for my colleagues and clients to write good emails with good subject lines, and reply to the right damn emails?
Am I just being too anal, or does this bother others as well?16 -
Sending an email to one of my clients at 3:52 AM informing them about repairs he requested. 4:05 gets the reply. Fml (still, went to sleep)
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So one of my clients had a different company do a penetrationtest on one of my older projects.
So before hand I checked the old project and upgraded a few things on the server. And I thought to myself lets leave something open and see if they will find it.
So I left jquery 1.11.3 in it with a known xss vulnerability in it. Even chrome gives a warning about this issue if you open the audit tab.
Well first round they found that the site was not using a csrf token. And yeah when I build it 8 years ago to my knowledge that was not really a thing yet.
And who is going to make a fake version of this questionair with 200 questions about their farm and then send it to our server again. That's not going to help any hacker because everything that is entered gets checked on the farm again by an inspector. But well csrf is indeed considered the norm so I took an hour out of my day to build one. Because all the ones I found where to complicated for my taste. And added a little extra love by banning any ip that fails the csrf check.
Submitted the new version and asked if I could get a report on what they checked on. Now today few weeks later after hearing nothing yet. I send my client an email asking for the status.
I get a reaction. Everything is perfect now, good job!
In Dutch they said "goed gedaan" but that's like what I say to my puppy when he pisses outside and not in the house. But that might just be me. Not knowing what to do with remarks like that. I'm doing what I'm getting paid for. Saying, good job, your so great, keep up the good work. Are not things I need to hear. It's my job to do it right. I think it feels a bit like somebody clapping for you because you can walk. I'm getting off topic xD
But the xss vulnerability is still there unnoticed, and I still have no report on what they checked. So I have like zero trust in this penetration test.
And after the first round I already mentioned to the security guy in my clients company and my daily contact that they missed things. But they do not seem to care.
Another thing to check of their to do list and reducing their workload. Who cares if it's done well it's no longer their responsibility.
2018 disclaimer: if you can't walk not trying to offend you and I would applaud for you if you could suddenly walk again.2 -
Half a year ago, I got fired in my job. The reason was the same always bullshit; we have very little clients, economy nowadays is terribly bad, our priorities are different now than when we hired you, etc.
The last week I spent there, I heard something about my poor performance and programming skills, and that pissed me off a lot. For six months I worked on a laravel web app for managing customers, tasks and invoices, a fucking CRM, but made specifically for that company just because they didn't know sugar, odoo, prime or whatever.
Parallel to the crappy CRM, I was told to patch some PrestaShop, WordPress and plain sites, and it was hard to communicate with customers, management ignored every email I sent, and all I was told to do was "do as they say".
The result was shit, obviously, and my work showed much less skill, knowledge and expertise than I really have.
After that, I spent a few months unemployed, studying and working as a waiter just to survive, because my contract didn't comply with unemployment office requirements for a pay.
Then I got this job, on an analytics company where guess what, I'm told to write a fucking laravel web app for managing customers, invoices and tasks. In the meantime, I design websites, and communication with customers is shit, and management ignores every single mail I send.
My salary is eight hundred putos euros again, and will contract is wet shit.
I know, maybe I am "not that good" to earn a 3000€+ salary and have a good team support.
But I'm not */that/* bad.5 -
I often wonder if our clients seriously think we have an all-knowing crystal ball of wisdom when they send tickets like "Cannot send emails - please check" while they have like 10 servers and email delivery is a complex matter on its own already.
If I didn't care what our clients think, I'd reply with equally informative email of "Maybe, who knows"...1 -
I've been thinking of a script that when my work colleague writes "warm regards" at the end of an important email to clients, it adds "luke" to the front of it. Thoughts?2
-
Sent a fully constructed sql statement to someone expecting at least 4 rows however received reply "the result is empty" with a screenshot of empty result set from sql-developer. I kept cross-checking the where clause thinking I mixed something up.
After a few back and forth emails suddenly noticed the screenshot I received initially and I see all of the strings in where clause are lowercase. I reference my version and it is correct. When I asked her why are the strings in sql lowercase and that if she has tried the exact sql I sent in the email, the response "I didn't think it mattered what case the sql was in".
I am lost for words. The worse part is, this is someone who is supposed to go on site as part of their job and help clients setup, explain and train how the software works. This includes explaining how software intreacts with database tables 🤐8 -
Oh man, I fucked up...
I was doing after hours work for client, setup website with https.
Can't work over sftp with current user,so I give it the same user ID as apache, get files transferred and shit.
Go back to change uid, set wrong uid, now my user is ntp, I can't get into root, can't set password...
I fucked up
Tail between the legs, sent email to clients support, asking them to fix my user fuck up, waiting for reply -
One of our clients IT team is lazy as fuck they slack too much, it took them 2 weeks just to respond our email (We already sent like 2-3 reminders in between).
Client:"We fucking pay you and it's still not ready, how much time it will take?"
Us: Just respond to that email ffs so we can proceed.
Client: Oh, there was an Email? we will have a look into that.
Even after, it took them 4days to send fields which were meant to be sent like 2weeks before.
(in between 4days we had called them just for the fields again and even after the fucking call they send that fucking fields after one reminder)
And of course, still, the blame game is on us.2 -
Security! I wish clients would listen to me regarding security...
The client has started to ask me to give them access to all the logins I have for the email, domain, server etc.
I created them a new account and gave them admin access.
Now they’re asking for password for all the email accounts (I don’t even store them). So I asked why, she wanted to have them in case some of the employees forgot their password.
I explained to her, deeply and many times, WHY THIS IS A BAD FUCKING IDEA. I also discovered she’s keeping it in a document, clear text.
Why do they pay me for support, when they want to have access to everything...
I’m wondering if they’re planning to find someone else to do their support, or do it themselves.
I didn’t even think 25€ pr month is that expensive for support2 -
Haven't ranted in a while so here it goes.
Head of product took me (senior dev) to a high value client workshop/demo session and over the course of two days found the reason behind why the dev team has been pushed to the limit as of late and sales/product team has been making promises to clients without checking with dev leaders on reasonable delivery dates on massive new features.
I tried my best to manage expectations by differing talking about delivery dates by saying "lets discuss that with the team" rather than giving out dates right now. But as soon as the meeting ends he sends an email to the client confirming delivery dates on features that we have done no research on or even specialize in!
Please tell me this is not how well established businesses work or is that the new reality of things. In either case I wanna find a new job :/2 -
Clients that call to ask you for the URL to the test environment seem to never have heard of these things called “email” and “text”.4
-
Client contacts our company that his site is down, we do some investigating and the only way we can access the site is on a mobile phone. From the office computers the site never loads and times out. Since we don't host the site and I've never logged into it before I don't have a lot of details so I suggest they contact whoever hosts their site. This is where things get weird.
Client tells me that the site is hosted on someone's home server. I tell him that this is quite strange in 2018 and rather unlikely and ask if he was ever given access to the site to log in or if he has access to his domain registration, GoDaddy.
He says he doesn't understand any of this and would rather I just contact his current developer and figure it out with him. We agree that he needs to get access to his site so we are going to migrate it once I get access to it.
I email his current developer letting him know the client has put me in contact with him to troubleshoot the issues with the site. I ask him some standard questions like: where is the site hosted? Can you access it from a computer? Do you have some security measures in place to block certain IP ranges? Can you give me from access to get the files? Will you send me a backup of the site for me to load up on my server?
*2days pass*
Other dev: Tell me the account number and I'll transfer the domain.
Me: I'll have to get back to you on that once I talk to the client and set up his GoDaddy account since we believe the business owner should own their domain, not their developers. In the meantime you didn't answer any of the questions I asked. Transferring the domain won't get the site on my server so I still need the files.
*3 days pass*
OD: You are trying the wrong domain. The correct domain is [redacted].com I'll have my daughter send you the files when she gets in town. We will transfer the domain to you, the client will forget to pay and the site will go down and it'll be your fault.
Me: I appreciate your advice, but the client will own their domain. I'm trying to get the site online and you have no answered any of my questions. It's been a week now and you have not transferred the domain, you have not provided a copy of the site, you have not told me where the site is hosted. The client and I are both getting impatient at this point when will we receive a backup of the site and the transfer of the domain?
OD: Go fuck yourself, tell the client they can sue me.
If the client is that terrible, wouldn't you want to hand them off to anyone willing to take them? I have never understood why developers and agencies try to hold clients hostage by keeping their domain or website and refusing access. From what I can tell this is a freelance developer without a real company so a legal battle likely isn't going to go well since the domain is worthless to him as the copyright to the name is owned by the client. This isn't the first time we've had to help clients through this sort of thing.4 -
As I already said on devrant, I'm a freelance web developer and I also often sell my services for teaching, loving that. Currently I'm teaching PHP with 30 students and it's going very well.
But yesterday, I received an offer for giving another course next month, this time on HTML and CSS, for a company I don't know yet. Almost every line of this email is wrong, outdated by 20 years, or just basically meaningless...
So I thought I could do my best to translate this as close as possible to the original, preserving the wrong formulations too, just for you devranters fellas.
"Hello,
I have an offer for a 2 days course for 5 people (level 1+ and/or 2), on HTML5 and CSS3. Below, the program :
1. XHTML AND CSS2 INTRODUCTION
Advantages and benefits of change
Understanding compatibility for different versions of browsers
HTML, XHTML, CSS edition tools : presentation of the different tools
The CSS language : different types of selectors : class of selector, identifier of selector, contextual selectors, grouped selectors
Blocks of text, boxes of text
The CSS1, CSSP, CSS2 properties
Relative and absolute measures units
2. LAYOUT TECHNIQUES
Full CSS, XHTML websites demo
Positioning with the position property, positioning with the float property
Columns creation
Layout for forms
Layout for data tables
Layout for menus
3. INTRODUCTION TO SVG (SCALABLE VECTOR GRAPHICS)
Role and importance of SVG
Using SVG on client side : basic shapes
SVG structure of document, tags examples
Using CSS styles with SVG
Different integration methods for SVG in a XHTML document
4. OPTIMISATION OF JAVASCRIPT CODE
Introduction to DOM and Javascript
Access to document objects : different access techniques, using this keyword, create elements dynamically
Positioning elements with the help of Javascript : positionning elements relatively to the mouse, move elements
Show/hide elements for creating hierarchical menus
Code optimisation techniques : using objects, objects litterals, loops optimisation
Can you please give me your availability ?"
Seriously...
CSS-fucking-1 ! Is it a course for dinosaurs ?
...And if only my rant was just about the program...
It's totally impossible to cover all these subjects in only 2 days with people of different levels and experience.
The guy exactly said to me : "don't worry about the program, it's an old text but they agreed to it anyway. They just want to learn HTML and CSS, some of them already know it but want to learn more, and the others are total beginers.".
And here is the meaning for the "(level 1+ and/or 2)" part in the email.
So... Surprizingly, I accepted the offer, but asked for at least a 3rd day. I'm waiting for their answer, but I'll do it anyway, adapting the course content to the actual students knowledge. I need the money, after all.
Wish me luck...
It's just sad that these formation companies are selling bullshit to clients that just want to learn something useful. It's too often like that, they sell shitty/useless programs and we have to catch up in real time with students that don't understand why they don't learn what was told to them.3 -
INTERVIEWER: Let’s say client wants a gif in the EDM design but older outlooks don’t support it. How do you solve it?
ME: Maybe we can try using iframes if outlook supports them and host gif somewhere and use iframes to show it.
INTERVIEWER: Any other solution?
ME: We can probably also detect the email client and just show gif for all other email clients but a picture for outlook.
INTERVIEWER: No but the client wants the gif to show on all email clients
ME: But outlook doesn’t support gifs!!!
INTERVIEWER: yeah
ME: …..
INTERVIEWER: …..
I thought maybe I missed something having been a junior dev and never developing edms. So jumped on the internet after the interview and my second answer is literally how everyone does it. What even was the point of that question? At no point she said yeah that’s a good solution and that’s how we do it in the industry. If outlook doesn’t fucking support gifs then what the fuck kind of solution am I supposed to bring to the fucking table in 5 fucking minutes.7 -
I was working on a new feature for this legacy project.. Just minding my own buisness then all out of the blue I got an email from our client (before the email I exported the live database because I needed to reproduce a weird bug) saying the sync stopped working
<backstory>
The database needs to sync every 15 minutes because it has a master-master relationship with a 3rd party database..
</backstory>
So I was like shiiit! Did I do that!? So I checked the logs, nothing... I called the 3rd part to check if they have problems, nothing.. Then I checked the network logs... Again all fine... 30 nervous minutes later, I got a new mail... Saying it finally synced... Still have no clue what happened or if it ever was a problem... God damn clients man... -
One of our clients asked us to Integrate their projects with Jira, so I got this funny email from atlassian.
1 -
Fuck you Twillio.
You bought a perfectly good email service (SendGrid) and now this service is just.. failing.
All of theirs Ips are getting blacklisted. Our clients are calling us (Of course they are).
People cannot reset passwords, cannot get ANY email notification.
Right now, SendGrid is blacklisted by majority of anti spam systems.
Twilio, fuck you again. This service we were using for more than 5 years without ANY problem. Twilio fucked up.
Fuck you Twlio again. And when we create a “critical” ticket, all you have to say is “Meehhh we’ll contact you in a week” ? REALLY ? Even Microsoft contacts us in 2 hours for critical problems.
Sorry it needed to come out.10 -
My company provides its services as web pages and web services to our customers.
Once a year we update the certificate used for the https connections.
I notified the update to the clients that use the web services.
One of them asked me a copy of the public key.
No problem. Open the web site with the browser, save the key and send by email.
One day later the client asked me the public key in a zip file because the anti virus blocked my attachment.
Why the client hates the Chain of Trust ?
He could obtain the public key by them self from the browser or openssl.1 -
I'm writing a devrant like site, so a kind of forum that supports live chat under every article. Login will be just username and password to stay anonymous. Email is optional for password reset. Also it won't have password requirements. Who cares if user uses insecure password. I do like the devrant avatar thing. I will use the ducky generator instead. So everyone on the site is a custom duck. K-SASS prolly never expected his generator to be used anywhere. The requirement of this site is that it scales very well. I have db calls of 0.006s, this is for persistent data only and will be used by all site instances. I expect that it can handle many clients concurrent as long I do not return more than 30 rows or so. Events get handled by a self written pubsub server.
All sounds great and development goes fine. But why is this a rant? Because the same thing as always is biting me, I can't design a site at all. I know how but I don't have any feeling for design at all making me almost incapable of building an attractive site. The only thing I can 'design' is an application in bootstrap or smth. I spend so much time one design while I don't like to do it ironically. But looks of site is almost as important as an good working site. Good working site doesn't get used if looks bad in many casee. This is since the start of my career an issue and it sucks that I appearantly can't deliver a whole site on my own meeting my standards.
My backend work is top notch tho. Btw, this application is not to be an alternative for devrant. I do not think I can attract more users than it already has and I've seen two communities disappearing once because someone decided to make a new one, took half of community with him and both communities died after short while.
End product of this project is a working project, not a live site hosted somewhere. It's pure about mixing mostly self written tech to get the best performance. Reinventing wheel on many levels. I wanted maybe to do the site in C but decided that it's way to much work for the value. I change the site so rapid since I don't have decent plan that python aiohttp is the best choice in amount of writing it yourself and fast. It's very lightweight.
More a story than a rant, sorry29 -
A random story that just popped back into my head while reading another rant:
Long ago, we developed our own webmail platform at the request of clients. After it was finished, it was never updated and eventually turned into an outdated insecure steaming pile of crap. Up until ~2015, it looked like the first iteration of AOL Mail from the 1990s (and it functioned as such too.) Years, we decided to sunset the platform, and allotted 6-months or so to transition all the active users off the platform and over to an alternative email provider. We had to call each client multiple times and send multiple emails with a deadline detailing when the service would be shut down, and we'd explain that if they didn't transition over to a new service and transfer all their emails before that date, then the emails would be lost forever. Lo and behold, a handful of clients ignored our repeated contact attempts, and we shut down their email service (as we told them that we would.) Of course, they called screaming and panicking "OUR EMAIL IS DOWN OUR EMAIL IS DOWN WE'RE LOSING MONEY FIX IT NOW!!!!," and we told them "We attempted to contact you multiple times, and you neglected to return our numerous calls or emails. We're happy to help you transition your old email addresses to this new provider, but because you neglected to follow the cushy deadline we provided you, all of your emails are gone."
Of course, they denied having ever received our calls/emails, and we'd have to provide them with our outgoing call recordings to prove that we did in fact contact them multiple times. Then they'd blame the mishap on their secretary, who would blame it on the intern, who would blame it on the IT guy, who would blame it on the janitor, and so on and so forth.
Moral of the story: always keep outgoing call recordings when you're sunsetting a product.1 -
How do I help my colleague in fighting harrassment?
This is the story of a helpless employee facing everyday harassment. Im trying to help. Seeking for your thoughts
Backstory fast forwarded: My company acquired another company. So we handle all their projects and clients now, but its a completely new domain. So we needed new people. Hired 4 employees + 1 team lead to start with. But the project process got delayed and they were free for a month. So i took 2 of them in my project and gave them some small tasks to help us over. They loved working with my team and were learning new stuff apart from what they usually did. And we were also happy of their contribution. We became good friends. All of this was in March 2020 before covid-19 was taken seriously.
About my company: I love this company. I have been in this company for more than 4 years now. People are really nice. Parties and fun events. Lot of smart and ambitious people. So company and people are awesome.
Coming back to the story. Lets call the team the 4 and team lead T. The 4 were happy that someone like T was in their team. This T had all the best knowledge about stuff and life was going to be awesome for the 4. Or was it?
Story starts: So I talk to one of these 4 on daily basis. Lets call this friend F. F is a real gentle person. Intelligent and dedicated to work. F is awesome to work with. And always enjoyed working. F is a team player and very very soft person. F is fking workoholic. So few days after project starts, F tells me work was not going well. F is getting real frustrated at work and not able to deal with it or find solution.
What happened:
This person T, who was supposed to help these 4, is real piece of shit. He is impatient, arrogant and MFing dick head. Aaaarggggg.
All the good qualities of a leader like supporting the team, boosting confidence, guiding team when they make mistakes, teaching them, were all missing from this person. T was a machine with no emotion and only clock working jerk. I have no idea how T cleared interview process, because one of the interview round is also about cultural fit into company. I know this because i take interviews for other domains. We have rejected lot of such well qualified but arrogant candidates.
So whats the problem now: this team of 4 are learning new tools and taking over the clients requests from old company. Most of the stuff is new for them. So in tat case people need lot of time to understand and figure out shit. people make mistakes while learning and you know have to deal with it. Person T abuses these 4 when something goes wrong. That's one.
Second, the T definitely knows more than these 4. So if these guys dont understand certain stuff they ask T. But T does not help them learn. T will either say busy or run away by saying thats simple and ull know when time comes. REALLY MF???
Third, T does not talk nice. T is rude and does not listen to team members. For eg, If F says some task cannot be done for some reason T will say, "y cant u do it? U r capable of doing it. Tats y u r in this job". And then point number one and two happens. Never responds to emails and messages. But if someone else does the same will not tolerate that and abuses them. List goes on.
So y not escalate and deal with that T:
This person F and other 3 are still under probation and they think complaint or escalation will back fire. These people do not want to lose job in between all this pandemic shit. They are scared.
So this was happening for a while. And i was giving lot of tips on how to handle certain situations. And how one should communicate these.
But being a gentle, soft and workoholic person, F focussed on work and assumed things will get in place as time goes by.
Today, F could not meet a requirement. So T told some shit which got F all sad. and F called up me late night and started crying explaining what happened. I felt real bad. I asked F to file harrassment case. F refused saying it was F's mistake on not completing requirement. WHO THE FK CARES. PEOPLE CANNOT TALK SHIT. I told ill file harrassment case against T. (We have a policy where others can also file if person is not courageous enough). But F did not allow me.
Then after calming down, I told F that telling the problems to me wont solve them. You have to talk to T directly and tell him on face not to talk like this. Or tell the manager about whats happening. Or tell the the HR about this. F said tat cant be done. I was like Y THE FK NOT.
Because the other 3 are not ready to talk about this to anyone as they fear they'll lose job. So if F talks and people question other 3 they might bail out. WAT THE HOLY SPIRIT.
so after lot of convincing F is still not going to
Talk to anyone about this.
So i have decided ill write an anonymous email to HR, the manager and other senior people in the organisation about whats happening.
I really dont know how itll go. Ill keep updating you guys. Feel free to share ur thoughts.3 -
Just got my first job as a junior front-end developer. I am currently working on coding emails and holy crap trying to code for all different email clients. Never thought each client rendered stuff differently. (Outlook is the worst!)
But I am loving the job!5 -
Just writing this because i’m stressed as fuck and i’m currently having my second sleepless night in a row...
Like i mentioned earlier i have 4 projects on my name. Two are on a real tight deadline, the other two are smaller, more support like issues.
Last week i got asked basically to get about 20 storypoints done in two hours by my Scrum master. Ehh no. Impossible. Wish i could do magic...
Yesterday i had to make a quick hotfix between the two bigger projects. Tried to reject this but had to do this any way. (It was basically the clients fault/content)
Also, f’d it up because there are current changes that are ready for deploy but haven’t been approved yet.
Do i get a f’ckin email this morning about how the progress wasn’t followed and the git permissions aren’t right.
You fucking twat! If i i did have ANY freaking minute in my planning to actually take the time for this damn hotfix this didn’t happen any way! You’re fucking restrictions only make things harder you goddamn motherfucking morron!8 -
I've been working on the ecommerce website from hell for over a year now. I should have heard the alarm bells when the studio who were running the project took a month to pay my deposit but still expected me to start working, but I explained that I wouldn't start without some form of security and they were cool with it, so I carried on.
It started off as a simple build with simple products, no product variations etc and a few links on the designs which appeared to lead to external links, and checkout and cart pages were nowhere to be seen. It wasn't a big money job so I just build them in as plain and straightforward as I could, in line with how the rest of the site looked. They then changed their mind about how they wanted these to look, and added loads of functionality to the site throughout the build, so by the end of the line, the scope of work had completely changed. I also had loads of disagreements in terms of design and useability, as their designs straight-up weren't going to function otherwise, plus every round of changes meant that I had to prolong the job further and fit it around work for other clients.
Fastforward a few more months and I get sent a really angry email with some of the client's complaints, including one that raised an issue with the user journey, and the finger of blame was pointed at me. The user journey had been a part of the designs from the start, and this was never raised as an issue for A WHOLE YEAR. They then said that it had to go live on Monday (three days after they sent email with these huge new structural changes). I told them I could no longer work on the project but was happy to waive the rest of my fee (3/4 of the total fee, when I had essentially completed the site, minus 2 minor bugs), so they could find another developer in the limited time they had. At first they refused to hire another developer, claiming that it would be too expensive, which made no sense, as for a few minor fixes and out of scope additions he could get paid a wage that would have otherwise paid for the majority of the work I had done on the site. I stood my ground and finally they found someone, so I sent over all of the files and database to their new developer and asked him to give me a heads up when I could remove the staging site from my server. The next day, I received an email from the studio asking me to fix some bugs the developer was requesting I fix so he could carry on with the site. They were basically asking me to work more, for free, to enable him to walk off with the majority of the money and do less work. They also forwarded a suuuuuper shitty, condescending email from him, listing all the things he thought was wrong with the site (he even listed 'no favicon' although they'd never supplied a graphic for this). He also wrote a paragraph at the bottom EXPLAINING MY JOB TO ME and telling me:
I get the feeling you like to write Javascript, while being one of the easiest languages to learn, it can also be one of the hardest to master. While I applaud you for writing Vanilla JS, it looks like you have a general problem with structuring your application.
Not sure if I'm being oversensitive here but it felt so patronising, and i couldn't even go for an angry walk to get it out my system because of social distancing lol.
Let a girl quarantine in peace!!!!!!2 -
A software had been developed over a decade ago. With critical design problems, it grew slower and buggier over time.
As a simple change in any area could create new bugs in other parts, gradually the developers team decided not to change the software any more, instead for fixing bugs or adding features, every time a new software should be developed which monitors the main software, and tries to change its output from outside! For example, look into the outputs and inputs, and whenever there's this number in the output considering this sequence of inputs, change the output to this instead.
As all the patchwork is done from outside, auxiliary software are very huge. They have to have parts to save and monitor inputs and outputs and algorithms to communicate with the main software and its clients.
As this architecture becomes more and more complex, company negotiates with users to convince them to change their habits a bit. Like instead of receiving an email with latest notifications, download a csv every day from a url which gives them their notifications! Because it is then easier for developers to build.
As the project grows, company hires more and more developers to work on this gigantic project. Suddenly, some day, there comes a young talented developer who realizes if the company develops the software from scratch, it could become 100 times smaller as there will be no patchwork, no monitoring of the outputs and inputs and no reverse engineering to figure out why the system behaves like this to change its behavior and finally, no arrangement with users to download weird csv files as there will be a fresh new code base using latest design patterns and a modern UI.
Managers but, are unaware of technical jargon and have no time to listen to a curious kid! They look into the list of payrolls and say, replacing something we spent millions of man hours to build, is IMPOSSIBLE! Get back to your work or find another job!
Most people decide to remain silence and therefore the madness continues with no resistance. That's why when you buy a ticket from a public transport system you see long delays and various unexpected behavior. That's why when you are waiting to receive an SMS from your bank you might end up requesting a letter by post instead!
Yet there are some rebel developers who stand and fight! They finally get expelled from the famous powerful system down to the streets. They are free to open their startups and develop their dream system. They do. But government (as the only client most of the time), would look into the budget spending and says: How can we replace an annually billion dollar project without a toy built by a bunch of kids? And the madness continues.... Boeings crash, space programs stagnate and banks take forever to process risks and react. This is our world.3 -
Holy fucking shit are email clients bullshit.
I don't know what happened there but if you thought the chrome-firefox-ie-egde gaps back in the days were sick - let me tell you.. email clients are made by the devil himself. All of them. All of them? Yup. Because he made some of them being owned by apple, working beatuiful and no weird stuff.
But on the same end he made some of them owned by microsoft and their office Studios. They use the word engine to render html emails. Read this again. Read it without starting to cry in agony.
But thats not enough. Let's make some of them use an ie-engine and the mac os variants going to use some webkit based renderer. This way there will be no valid ruleset to make it look good on all of them, isn't this great??
Now this might be hell already. But lets pour more salt into these wide opened wounds.
Let there be Germany and United Internet, owning trash like Web.de and GMX, whose android clients going to work completely different across Android and app-versions!
Once you've mastered these, let me introduce you to gmail. Lets take only the body node of your email and do some fuck up with it, so you have to display a non-responsive variant on mobile.
Now you might be thinking "but there are web-based clients, they'll do good ain't they?" Long story short: fuck you.
Not enough.
Let's go back to ms.
Hey dude lets make it possible to scale up your whole system. So old people can read shit better. And now the funny part: let's make it so that the word rendering engine, rendering emails goes completely mayhem on your mail, so it looks like a completely different thing! (:
If you ever receive a newsletter in your inbox and that shit looks like it's planned to look like.. appreciate that shit. Sacrifice a virgin as thanksgiving for it.
TL;DR:
E-Mail needs to die. I'm doing this for over 2 years now and this shit needs to stop asap.2 -
Whoever invented the "conversation view" in email clients, hopefully they don't die of anything boring.3
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Arghhh. Fucking hate when clients can’t be bothered to write an email but instead ring you up and spout off a load of important information regarding a project you worked on last week. When you are deep in another project, and expecting me to give answers. JUST FUCK OFF YOU BASTARD! This twat does it all the time.3
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All mail clients are intentionally made not to show sender email address, but rather their chosen name to then launder money on anti-phishing trainings.2
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!rant
May I suggest an email service?
I saw this post recommending the Vivaldi browser (https://devrant.com/rants/1544070/...) and there was a discussion a few days ago about how email providers snoop around and sell data. I can't find it anymore, but noone mentioned protonmail.ch there.
I just wanted to share my so far positive experience with protonmail. It's a fully encrypted email service that was first used internally by some Swiss academics. Now they made a product out of it with paid subscriptions and a basic, free account. They already open-sourced the front-end web client and are planning to do the same for the back-end in the future, which is really cool. Oh and they have really nice email clients for iOS and Android, which have higher ratings than gmail itself in the Play Store. But that might also be because only a special audience uses protonmail and not the regular guys.
So, I suggest that you register an account there even if you don't want to use it right now. The free account comes with 1 email address and storage limitations. But it's usable and ad-free. Since it's still quite the new service, many email addresses are available. Just like gmail in the early days. That's why I'm suggesting you go and register even if you don't need it now.
Oh and last but not least: I'm not affiliated in any way with protonmail, except for having a paid subscription. But I believe things making the internet a better place should be promoted and devrant is definitely the community with people thinking the same way I do. Have a nice day.9 -
Past month I had been working on a JSON hierarchy construction from flat rows returned by query where some bugfuck had introduced pagination for some damn reason, I never gave a flying duck to this till I get a email from one of the clients who supposedly made a complete hierarchy and my endpoint wasn't returning some hierarchy after some levels.
Frustrated that my service layer there is a bug, I debug to realise only certain rows are getting sent back from the query and ebullient from this fact , I put the bug on the DB person and walk off for a smoke.
After a smooth drag , I realise while closing the email on my phone that this client had entered 10 on pagesize which would indeed just return 10 rows. *Facepalm* I didn't even need to debug all this and now I had to a face a db person I just plastered a bug on. BAHHUMBUG2 -
As a new freelancer I didn't have much clients , so I paired with a web designer +10 years exp. who work with me as a pm and that was a bad decision.
Although I am a back-end dev , half of the projects were frontend/WordPress theme (less price than back-end projecrs) - so 30% of the projects were cancelled .
sometimes I receive project's which have requirement, like magento, I don't know anything about ,
I tried to push myself but I burned out after six month.
he deals with clients, partner with other companies ,and I don't know anything about the terms.
at the end I was like an employee without any benefits from his company .
moreover I get my money after 45 day!!!
and not all my money .
this is a project I work for another company through him
A requirement for mobile back-end server was integrating with parse and that was my first time working with Facebook parse so ....
after two weeks ..
we received email from parse that they'll shutdown their service after a year .
so we moved to Amazon sns again my first time working with aws .
at the end I can't charge for extra money but my pm became a gold partner for that company .
the only thing that made me hold is that I need some high quality projects for my c.v.
-----------
he didn't show on hangout because I need my money .
this will be my last project with him.
wow I write too much ... I feel better now .😥1 -
When my manager, blatantly miscommunicated several things to me a couple of years ago, and scapegoated me by saying a comment I NEVER once heard said about me, in any context ever, "you communicate badly-- you need to communicate better", I took it seriously.
Fast forward, two years later. I'm doing wonderful at my job, yet I cannot get over that incident. I thought about it some more. Why did she say that to me? Why did she address it to me after her mistake? Why was she not aware of the real reason I missed the meeting?
Out of all useful bits of knowledge I gathered over the years, it's kinda comical that psychology came in the most handy at the workplace. There's very little to be gained from trying to psychoanalyze strangers, friends, and family... but it's almost saved my life at the job.
You see, if I attack an approach even in the most formal tones, or even worse, defend my approach, there's nothing coming from that. The situation now becomes my situation. When I become "aware" of the truth of the situation I become able to control the situation, not just myself. That way, you're not in a fisticuff fight with your boss, and you are not left defeated by the situation. Exercising control of the situation in such a manner that they are left defeated by the situation, not by you directly, is the only way you can win as an employee.
Any other way, you'll get under-appreciated, underpaid, overworked, overlooked, etc.
So, my boss at the time, was defeated by the situation of her being a bad leader; and instead of clarifying those feelings to me or ignoring them entirely... she validated her false self using her real emotions.
You can only reverse that, by developing fake emotions, to display a real self.
They can't blame you, and when they feel self-defeated, they cannot pretend it was you who caused it (bringing it back to a sane level of reality). They might rage if they're childish but it will not cause a single hair in your body to twitch because you did not "respond to their email" or "throw someone under the bus for their convenience", the situation did, they beat themselves by attacking you while the situation came down on them.
If I had to explain I would say that the situation is controlled by creating a mirror of the employee that follows their orders perfectly. That employee won't feel defensive: they already do everything right. The employee is crafted by becoming aware of the teams impacted in the situation and their true intent and creating "the situation", "the owner".
"The owner" reflects to people from the perspective of the situation and not from your own. This way you can't make a wrong move and are not emotionally involved with yourself.
It enables you to emotionally notice others. It also makes you safe, because you have the situation-mirror that's really doing the battling. The situation-mirror eventually creates a situation where the other person starts attacking reality (the situation) instead of attacking you.
Now, it's up to you whether you want to use that as a way to cooperate with your boss to beat this new reality, or as a way to gain coherence on your reality outside of your boss. I have noticed most people tend to realize this somewhere along the line and retreat and stop fighting, and quit their jobs.
I've been doing this in a corporate environment for a couple of weeks. I have already become greatly stressed and subjugated by the company for which my company works for. 20 of them sit here every day and devalue everything. Yet.... They're completely incompetent, spoilt, lazy and worst of all, they control how the software is being created. There isn't a single person on their side responsible for their requests to make sense and work with each other. So you can imagine how much blame they need to assign to us devs. They don't know what they want but want something anyway and then they'll see if that's what they want but everything under the tightest deadline possible. They're all clients and they all escalate to the board of directors any bad word directed at them. So you can imagine the narcissism that develops in that environment.
I have made them argue with reality and self-defeat numerous times. They have now started to back off and are being more polite and courteous. They have also not escalated anything anymore. Just as I was faking "happy" while I felt intimidated by them. I have not committed a single angry act and yet they are not feeling superior anymore. The reality of the situation is that we need to make a software and if you make them battle this instead of battling you, they can't beat you.6 -
I haven't felt an urge to post on here in a while just because things have been going so well. But this month, is just not that kind of month anymore.
I'm upset. I'm upset by how I've been uprooted from my routine. I know I shouldn't be that bothered by it and things always change. But what the fuck is this company thinking to be using it's own fucking home baked ticketing system!
WHAT THE EVER LIVING FUCK IS THIS SHIT!
Let's go over the issues it has
1. I can't fucking email my clients through it
2. all emails are not recognized automatically. In other words each new email creates a new ticket if it does not have the tracking number attached to it.
3. I have to fucking hunt around in my inbox that is now bombarded by every email that is created for this ticketing system. Slap on a fucking tracking number. And then HOPE TO FUCKING GOD that the person on the other end doesn't erase the subject and cause the system to create a new ticket just for it.
Let's go over Zendesk which they've decided to decomission.
1. I. DON'T. HAVE. TO. DO. ANY. OF. THAT. FUCKING. SHIT.
2. That's it. It's fucking simple
Seriously. They forced me off of my original platform because this company already had a "ticketing system", if you can even fucking call it that, working.
And just if you weren't aware, all of this change happened because my company got bought out. It got bought out by this behemoth company that isn't willing to let me continue using a system; that has been very efficient, mind you, and instead make me use their system.
I. FUCKING. HATE. THIS.
Every fucking day! I have to do this stupid bullshit of emailing clients from my personal work email instead of on the direct ticketing system.
When I first started using this thing I actually thought I could use it to email the clients. For a solid two weeks I was "communicating" to clients through their ticketing system. Only to find out that the entire time those clients were not getting my actual fucking email! WHAT THE ACTUAL FUCK?
Then these guys tell me after the fact. "Oh that's strange... We never noticed that you can't send emails through it... We always just had used our work emails."
Are you fucking jerking my chain! You guys have literally been sitting in this slimy pit of hell for so long that you don't even know there are better options out there!
You don't have to fucking live this life!!
I don't think I'm going to make it. Something needs to change. And I know upper management isn't going to do it, because I fought hard to try and keep Zendesk. They are not keeping it. After this next quarter it is officially gone.
I'm trying to think of coding solutions to make my situation better... But I shouldn't have to fucking do that! There are perfectly good working solutions out there, and this company doesn't want to budge because "that's the way we've always been doing it"
I'm going to fucking rip out my hair. -
I went to meet a client with our CTO. In the meeting we discuss the implementation of SAML SSO. Their SSO guys asked whether they need to build 2 trusts for our application because we have 2 modules that use SSO. Both the CTO and I were not sure because we did not have any prior experience of integrating SAML SSO. To act professional, we couldn't say we were not sure. So the CTO said we needed two trusts. I immediately added "We may only need one. Let us do a bit of investigation and confirm."
After the meeting I did the investigation and found out we really only needed one. So I sent out an email to tell the client, cc the CTO. 1 minute later I got the email from the CTO "why tell them one when I said two?". When it's an immediate response with only 1 line, I know I'm in trouble. So I called him and was ready to explain to him. I couldn't. Later I found out the time I was calling him, he was talking about this with the CEO.
I thought maybe I can explain to him when he's available. The next morning as I came to work, the CEO asked me to come to his office. He closed the door, and told me the first line the CTO told him the day before was "I want him (me) fired." I was so shocked. Having been working with the CTO for quite a while, I was surprised he said that without even communicating with me. Did I do something that wrong that you don't even bother to tell me what's wrong? I was not fired because the CEO at least asked what happened. He also understood I was actually making a better technical decision. But well, guess I shouldn't be making a decision when I had no power to. And even I believed the client heard my "let me investigate first" comment, the CTO didn't. I still got an unofficial warning. For that whole day because of the stress, I don't remember getting anything done.
Fuck that acting like profession and smart when you are not. I'd go down the path of becoming professional and smart instead. And fuck metting with clients. I'm a dev don't fucking dare to talk to me and get me fired. If you wanna talk, talk to the big guys who don't make us look bad like I did.
If you ask me today I still believe I haven't done anything wrong there. So fuck everything.2 -
Is anyone else annoyed and / or bothered with how google handles the publishing of apps on its store.
Like I have an account for a client with the clients name and all other his data. I publish a new app on his account with the same name as his account and the app gets rejected for copyright violation because the name and material are copyrighted to the client who is publishing the app.
This is the scenario:
Lets call the client Luis, and he has a developer account named Luis with email luis@luis.com
And the app is called Luis, but when I tried to publish it it was rejected because it contains copyrighted material from Luis.
Wtf?!?!???
Like I understand they need to protect the store from fake apps and all, but how do I give myself the permission to use something I own ?
And now I need to find a way for a client to make a contract from him to him for his material so that google will publish the app -
Screw email clients and their html rendering engine, especially you, outlook, fucking disrespecting most of my css stylings3
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You know what really boils my piss?
Clients who email in all caps.
"URGENT HELP, CAN'T RECEIVE EMAILS"
Followed by two lines of bitching about how this keeps happening and they'll move elsewhere if it's not fixed asap at 11pm.
WELL GUESS WHAT?
YOU MOVED YOUR EMAILS AWAY ALREADY! -
A few months back I was talking with our web team and we determined a ticketing software would be useful for clients to submit website updates. Rather than request we buy one, because we constantly get told to stop spending, I spent my free time building it out. We tested it and decided it was ready to present to management.
Management tells us that clients aren't going to use something like this (4 fields and optional file upload). The project sits in a repo untouched for some months.
<Time passes>
Company-wide email come in announcing our brand new ticket system for clients to submit issues about our software. Then a second email comes in to me asking why the web team never thought to do something like that and went on about how useful it would be if we had something similar. I link them to the one I built and my notes from our previous meeting.
Manager who told me clients would never use this: Let's talk about this next week and see if we can get people to use it.
It's been 3 weeks and the meeting has been rescheduled 5 times.1 -
Pretty much half of what clients ask for.
But to be more specific a username on a login form instead of an email address when it already had ratelimiting lockouts implemented on an internal network. -
Computer society in High school
So while I was in high school, I got excited over the computer society because I thought I could learn a lot of programming stuff from them. I joined and quickly realized that that was a big mistake. They were teaching stuff that you learn from the computer classes in grammar school, eg MS Office, email clients.
I started to learn programming myself through learning online, eventually being the best student in the society. The teacher in charge chose me to teach the class next year, but it cannot be too advance as people would get bored and confused.
Why does classes have to be like this, cannot be too hard. Has to be something that clearly everyone knows. This kind of bullshit has to stop. -
So I had this Google account for all of clients social, hosting, etc.
Out of the blue client wants access to these accounts.
Unfortunately I had not logged into these accounts in a long time.
Now when I try to login Google is not sending 2f texts to my registered number, even the give code over call option is not working, my number is recieving texts and calls, so it's not a network issue.
To top it all off due to numerous attempts it won't let me try other options and my recovery email recieved security alert of the said attempts with no option of actually specifying it was a legitimate attempt.
Fuck this overly protective attempt at security and fuck the guy who thought it was a good idea to send emails about attempts but not including any option to actually do something about it.6 -
Fuckers didn't even give my account access to the fucking soap action I was calling after 3 weeks of email chains and other back and forth.
First the credentials I was given "we're fully set up" and now this BS??
Fucking test your live and sandbox environments work BEFORE you let your clients start their integrations.
And if they have issues, try to emulate the e-2-e test and prove you can complete the transaction yourself BEFORE emailing back 🤦1 -
Client (who hosts our programs on their website) sends an email there is an issue! Resolve is asap. - I drop a brick if my boss finds out about this he will kick off.
I look into it the best I can but there is no testing environment for their website so do the best I can on our environment. Every thing seems to be doing exactly what it should and can't reproduce. So I email client I can't reproduce and everything looks fine are you sure it's not at your end?
They email back I got someone at our end to look at it and he's sure it's your end. So I spend a rather long time looking into this and still find nothing so email back for more information and a video of them reproducing the issue.
They email back: umm sorry seems it was our side that was causing the issue, only noticed it when making the video.
*sigh* more time wasted thanks clients! -
Who, more than I, totally HATE emoji?
lol I hate emoji after it caused so much problems with Microsoft Outlook and email backups from said program combined with emoji in subjects.
Wrote an subject filter in exim4 (took 3 days to debug and get working propely) that totally eradicate anything that isnt ISO-8859-1 from the subject line, then converts the rest to UTF-8 (because said IMAP client isnt following standards).
it also converts ISO-8859-1 characters in subjects to UTF-8 even if the original subject is declared to be UTF-8, because obviously some software (especially newsletter software) are transmitting ISO-8859-1 subjects that are declared to be in UTF-8 (but the opposite isn't true).
And also cuts subject to 100 chars, because too long subjects are a problem too. Same with date headers, I replace them with the server date/time because some software are sending Date: 1970 Jan 01 00:00:00, because some of these erronous headers are put by some mailing list software, aswell as causing problem in OEM clients like Samsung Mail.
Problem solved, all IMAP clients happy on internal network.7 -
Has anybody been forced by a PM or someone else to send clients passwords via email?
How should I tell them it's not best practice even if they are insisting?4 -
I'm only a humble customer service representative in Amazon, I really hate the email editor we use to mail the clients after they call or chat with us. This, of course, means I need to include Emacs on my workflow so I can suffer less, let's Elisp the heck out of this problem!2
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Cybergoattechie ETH, USDC Recovery Firm.
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7 -
Okay I'm guessing everyone here has experienced something like this but...
I dev for Company A and we have various other companies and clients utilize our service. Now, a client from Company B comes to us and says that they are having problems signing in. Apparently the page just tells them "Can't sign in".
"That's odd," I think to myself, "because our failed sign-in messages aren't that terse and usually tell you why."
I look on the system, client is registered under Company B and has verified their email address. All good there. My guess? Trying to sign in to the wrong site (we have a jobs site too) because that sometimes comes up first on the googs.
We get an email from client just now: "Hi, still can't sign in. Please see screenshot below."
I shit you not, she was trying to sign in to her own company's website that clearly had "Company B" written above the sign in box.1 -
This is a part rant-part question.
So a little backstory first:
I work in a small company (5 including me) which is mostly into consultation (we have many tech partners where we either resell their products or if there is a requirement from one of our clients, we get our partners to develop it for them and fulfill the client requirements) so as you can see there is a lot of external dependencies. I act as a one-hat-fits-all tech guy, handling the company websites, social media channels, technical documentation, tech support, quicks POCs (so anything to do with anything technical, I handle them). I am a bit fed up now, since the CEO expects me to do some absurd shit (and sometimes micro manages me, like WTF I am the only one who works there with 100% commitment) and expects me to deliver them by yesterday.
So anyway long story short, our CEO finally had the brains to understand that we should start having our own product (which i had been subtly suggesting him to do for a while now!).
Now he came up with a fairly workable concept that would have good market reach (i atleast give him credits for that) and he wanted me to suggest the best way to move forward (from a both business and technical point of view). The concept is to have an auction-based platform for users to buy everyday products.
I suggested we build a web app as opposed to a mobile one (which is obvious, since i didnt want to develop a seperate website and a mobile app, and anyway just because we can doesnt mean we have to make a mobile app for everything), and recommended the Node/react based JS tech stack to build it.
At first he wanted me to single handedly build the whole platform within a month, I almost flipped (but me being me) then somehow calmed down and finally was able to explain him how complicated it was to single-handedly build a platform of such complexity (especially given my limited experience; did I mention that this is my first job and I am still in college, yeah!!) and convinced him to get an experienced back-end dev and another dev to help me with it.
Now comes the problem, I was to prepare a scope document outlining all the business and technical requirements of the project along with a tentative cost, which was fairly straightforward. I am currently stuck at deciding the server requirements and the system architecture for the proposed solution (I am thinking of either going with AWS - which looks a bit complicated to setup - or go with either Digital Ocean or Heroku):
I have assumed that at peak times we would have around 500-1000 users concurrently
And a daily userbase of 1000 users (atleast for the first few months of the platform running)
What would be the best way forward guys?
I did some extensive (i mean i read through some medium blogs! and aws documentation) research and put together the following specs (if we are going through AWS):
One AWS t3.medium ec2 instance for the node server (two if we want High Availability by coupling with the AWS load balancer and Elastic Beanstalk)
The db.t3.small postgres database
The S3 Storage bucket (100gb) for the React Front end hosting
AWS SNS for email/sms OTP and notification
And AWS CloudMonitor for logging amd monitoring.
Am I speculating the requirements properly, where have I missed??
Can u guys suggest what is the best specification for such a requirement (how do you guys decide what plan to go with)?
Any suggestions, corrections, advices are welcome3 -
Never have I ever been nervous about a meeting. Clients come to me all the time requesting a meeting. I've had positive reviews ever since I started.
However two days ago I received an email about an interview that takes place in the morning. And I decided to fuck up my fucking beard in tryig to groom it! FUCK!2 -
Do you also write long detailed emails to clients when working freelance / distance that your clients ignore and keep asking questions or inquiring things that are already answered in that email?
Sometimes I have to ask for the same thing three times in order to get an answer -
Stop fucking wasting my time! When clients ask for something or how to do something and you set about providing a succinct and precise answer to their enquiry, then the second email comes saying, that’s not what I meant, and then a totally different unrelated enquiry follows as way of clarification. Just fuck off, your enquiry may now get answered in a week or just get completely ignored. Cunt. Think before you spew bollocks at me in an email.
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Hate it when clients told you a specific requirement but then changes it the last minutes. You can't justify or argue. Can't do nothing about it but only follow. Just a high paid slave.
Example:
Client-verbal: background color of all 5 pages
Me-with email verification: ok. I will bg color of all pages will be red based from our last meeting.
Client email reply: ok
After a few days
Client: I think we have misunderstanding. What I meant was 4 pages red only. The 5th page should be maroon.
Me in my mind: wtf. Of course I can't argue but just agree and follow. The demo is near and he'll just inform the last minute. I will not win this argument.
Also, there are no acceptance criterias in the user story.6 -
In my first few months of my first dev job, I written this fragile piece of code in, trigger warning, PHP that sent out email reports to my clients. It was a two men team, and we have no clue about TDD or how to do unit testing for such code. We would just run that piece of code manually do send out dummy emails to ensure things were working.
One day the code broke. I was told by my boss to fix it. Spent the entire day trying to fix but couldn't get anything done. Finally at around 7pm my boss came by and asked why is it I couldn't get it fixed. He helped me troubleshoot and fixed it. And subsequently told me "c'mon man you're better than this."
It turns out that he changed a part of a code that was supposed return an array of strings to an array of objects, adding a second attribute that wasn't even in use.
So what that meant is that he changed a piece of working code, to include a property he didn't need, committed and push to production without even manually testing it. AND TALKED SHIT TO ME.
That was the day I learned git blame and began my journey on TDD. -
Stupid timeline, there is this company I was working for. It was sub-contracted by another company to do a government project. Government only pays after you deliver in my country. It was a complex system I must say. We were to work with my buddy on this project...now the timeline we were given were not feasible since another company had been given the same project and were not able to deliver. We had a meeting and discussed with our CEO about the project timelines. From the workload the feasible timelines were around 8months if we were to work as two devs. My CEO said that was not going to happen.. The only timelines that was allowed was not more than 3 months. So we suggest use an existing system to customize. .The meetings with the clients were to be weekly demos. So we choose to go with google docs api for the document management part. We were working around 20hrs a day to be able to achieve the target deadline..we management to complete the project within the given timeline..on the commissioning date of the project we faced a government panel and this was my worst disappointment. At the point of login we had to use Google email for business to obtain the API. Just as I was logging in the guy noticed and yelled. "Is that google account ?" and I replied yes..and he said "no need of proceeding since it will be of no use and they won't approve the system". That was my lowest moment in programming. I thought I had done the best project in my life as a programmer only for stupid man to declare my project as null. I felt like calling him son of a bitch but I knew that would have made me more angry...i just walked out. I went to the toilet and all I did was cry for the first time as I can recall.. My question was I was doing weekly demos. Why didn't they raise any questions by then so as to change the entire system??? Later after that demo we went and discussed about the issue and there was time extension. I redid the project using 'open office' but just before deploying the system I got a better job. I wasn't feeling like working on that project anymore. I want to release that project as open source. Recently after one year they haven't yet deployed the system. They are calling for my help. And I don't feel like helping after the humiliation...
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Today marks the second day of me having to build an email template and I never hated anything more in my life than that. WHY DOES IT HAVE TO BE SO COMPLICATED? WHY CAN'T THEY UPGRADE THEIR STUPID RENDERING ENGINES SO WE CAN USE MORE MODERN METHODS?!? Sorry but I don't want to create an E-Mail and having to pretend its 1995. The table view is so outdated and I'm aware of the fact that some clients support divs but not Outlook (Outlook itself sucks pretty hard but thats another story). I just wanna be able to use grid, flex, etc. to build my template.
I HATE MY LIFE5 -
I need a new professional email address and i was thinking of going with an encrypted email service, do you guys have any recommendations on what to use?
My only requirement is that it needs to work with desktop email clients like Thunderbird, i am too lazy to use a web browser :)11 -
Work to clients specs, sign off the job. Three months later they email asking why things are the way they are.. because they asked for it that way!
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I would like to supercharge my workflow this year. I want to setup a slack team for our clients in order to help track task progress better. I would like to integrate slack with Trello in order to use boards. I would also like to integrate an email bot that clients can forward todo emails to and then convert these to Trello Todos. I know how to integrate bots but how can I convert emails from the email bot to Trello todos? Do I need to create a bot of my own for that?1
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Hey hey Dev community.
Do any of you wise ladies and gentlemen out there know of a way to automate tasks? I have a list of clients names (198) but we dont have office addresses. We want to send out Christmas cards to all of our lovely clients rather than email but now need to gather physical addresses.
Any ideas?!11 -
Some background:
About 2 months ago, my company wanted to build a micro service that will be used to integrate 3 of our products with external ticketing systems.
So, I was asked to take on this task. Design the service, ensure extendability and universality between our products (all have very different use cases, data models and their own sets of services).
Two weeks of meetings with multiple stakeholders and tech leads. Got the okay by 4-6 people. Built the thing with one other guy in a manner of a week. Stress tested it against one ticketing service that is used in a product my team is developing.
Everyone is happy.
Fast forward to last Thursday night.
“Email from human X”: hey, I extended the shared micro service for ticketing to add support for one of clients ghetto ticketing systems. Review my PR please. P.S. release date is Monday and I am on a personal day on Friday.
I’m thinking. Cool I know this guy. He helped me design this API. He must’ve done good. . . *looks at code* . . . work..... it’s due... Monday? Huh? Personal day? Huh?
So not to shit on the day. He did add much needed support for bear tokens and generalized some of the environment variables. Cleaned up some code. But.... big no no no...
The original code was written with a factory pattern in mind. The solution is supposed to handle communication to multiple 3rd parties, but using the same interfaces.
What did this guy do wrong? Well other than the fact that he basically put me in a spot where if I reject his code, it will look like I’m blocking progress on his code...
His “implementation” is literally copy-paste the entire class. Add 3 be urls to his specific implementation of the API.
Now we have
POST /ticket
PUT /ticket
POST /ticket-scripted
PUT /ticket-scripted
POST /callback
The latter 3 are his additions... only the last one should have been added in reality... why not just add a type to the payload of the post/put? Is he expecting us to write new endpoints for every damn integration? At this rate we might as well not have this component...
But seriously this cheeses me... especially since Monday is my day off! So not only do I have to reject this code. I also have to have a call now with him on my fucking day off!!!!
Arghhhhhh1 -
Clients who deem it necessary to copy in 16 of their colleagues on every email to myself a project.
Kinda annoys me how pretentious that is. -
Does anybody know a good (almost as good as Gmail) open-source browser-based email client? Thank you!6
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In my company, we have been have been using skype, hipchat, slack and now Teams.
Yet somehow, email always survives.
I get it as a communication channel for external clients as everybody has an email.
Yet when you as a company are using a team messenger, well then use it as your primary communication tool NO EXCEPTIONS or don't use them at all.3 -
Okay, it's a Saturday morning. Have just received two emails from.a client.
They're also g why an email they sent your ago hasn't been actioned yet. It's 10am on a Saturday morning.
I'm sure some clients assume you literally never stop working:/
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