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Search - "non tech people"
non-tech related rant:
but something I've realized...
When we were younger, we were taught to treat people how we want to be treated.
As I've gotten older, it's now become
treat people how they treat you.5
In my current company (200+ employees) we have 3 guys who deals with everything related to service desk (format computers, fix network issues, help non-tech people...)
The same team is responsible for the AWS accounts and permissions, Jenkins, self hosted Gitlab... anyway, DevOps stuff.
Thing is: only one of them have enough DevOps background to handle the requests from the engineering team (~15 people). Also, he usually do anything "by hand" clicking trough the AWS interface on each account, never using tools like Infrastructure as Code to help (that's why I started to refer to his role only as Ops, because there's no Dev being done there).
Anyway... I asked my manager why that team is responsible for both jobs, despite the engineering guys having far more experience with those tools. He answered with a shamed smile, as he probably questioned the same to his manager:
- Because they are responsible for everything related to our Infrastructure.
Does it make sense for anyone? Am I missing something here? In what universe this kind of organization is a healthy choice?4
Can someone explain to me why non-technical people even work in tech companies ??
I really don't want to sound like an asshole, but can you, for example, imagine that someone who doesn't even know what brick is would work on a construction site ?
Or can you imagine working in bike repair shop not knowing neither how to ride a bike nor how's bike is built ?
Sure, every company (especially large ones) needs bookkeepers/HRs/accountants etc. that don't need to know the inner workings of business.
Those people don't bother me, and they are necessary to keep the circus going.
I'm talking about all those middle management individuals.
All those "Project Managers" , "Business Analysts", "Directors' , "Principal Program Managers " etc etc ..
Such thing thing would be unthinkable in every other industry but somehow, in tech, anyone can work as long as they can throw a sufficient number of acronyms around.9
In every company, there are those non-tech people who try to come up with creative ways to make us not do any work: useless meetings, stupid company activities, "initiatives" cause,
"Gohd! you have to take ann iniitiative".
Okay, I get it. You have a lot of free time on your hand and wanna seem busy. I, on the other hand, want to finish my tasks, get paid, and get on with my life.2
"Any sufficiently advanced technology is indistinguishable from magic." – Arthur C. Clarke
(especially to non-tech people)3