A scammer called me today. They were saying that harmful files were moved to my computer and they needed to remove them. I don't think they are ever going to call me again.

S = scammer; M = me;

S: this is tech support we need access to your computer because we detected harmful files and need to remove them.
M: oh my! Hold on, let me go to my computer now. How can you access it?
S: we can just use RDP and delete the files. They are in a hidden folder that is encrypted so this Is the only way.
M: oh ok I believe you. Hm... it looks like my son only allows certain IP addresses to access our computers.. I don't know how to disable this so can you just email me your IP address?
S: Sure...

He then sends me his actual IP address... it doesn't even look like a proxy or VPN.

M: oh my I forgot that you need my password to login. It's really long and complicated... can I just email it to you?
S: Sure!!

I then tell him to hold on I have to find it that my "son" stored it somewhere.

At this time I'm taking a photo of my bare ass and attaching it to the email. I then say in the email "Please note what my job title is in my signature.. I just sent the FBI your name, phone number, email, and IP address. Please enjoy my bare ass, you'll see a lot of it in prison."

My "Coding Standards" for my dev team

1.) Every developer thinks or have thought their shit don't stink. If you think you have the best code, submit it to your peers for review. The results may surprise you.

2.) It doesn't matter if you've been working here for a day or ten years. Everyone's input is valuable. I don't care if you're the best damn programmer. If you ever pull rank or seniority on someone who is trying to help, even if it isn't necessarily valid or helpful, please have your resume ready to work elsewhere.

3.) Every language is great and every language sucks in their own ways. We don't have time for a measuring contest. The only time a language debate should arise is for the goal of finding the right one for the project at hand.

4.) Comment your code. We don't have time to investigate what the structure and purpose of your code is when we need to extend upon it.

5.) If you use someone else's work, give them the credit in your comments. Plagiarism will not be tolerated.

6.) If you use flash, you will be taken out back and shot. If you survive, you will be shot again.

7.) If you load jQuery for the sole purpose of writing a simple function, #6 applies.

8.) Unless it is an actual picture, there is little to no reason for not utilizing CSS. That's what it's there for.

9.) We don't support any version of Internet Explorer and Edge other than the latest versions, and only layout/alignment fixes will be bothered with.

10.) If you are struggling with a task, reach out. While you should be able to work independently, it doesn't make sense to waste your time and everyone else's to not seek assistance when needed.

11.) I'm serious about #6 and #7. Don't do it.

Customer support story time: (swearing in Dutch because it sounds more fun but it's general swearing so no translation needed I think (will translate the non obvious parts)

Me: good morning, how can I help you?
Client: hello, I have a question for you.
Me: go ahead!
Client: alright so.... one sec, let me turn off my music.
Client: hey Google
.
.
.
Client: hey Google
.
Client: Heeeey Gooooooogle
.
Client: HEY GOOGLE, GODVERREDOMME
.
Me: 😆
.
Client: REAGEER GODVERDOMME. "HEY GOOOOGLE"
.
.
Client: VIES VUIL TYFUS DING, LUISTEREN. HEEEEEY GOOOOOOGLE
.
.
Client: JA GODVERREROMME, LUISTER GEWOON, FUCKING KUT DING. *SHOUTS WITH ANGRY VOICE* "HEY GOOGLE HALLOOOO LUISTEEEEEREEEEEN" (oh for fucks sake, LISTEN fucking piece of shit)
Me: *desperately trying to keep it together*
Client: IK DOE HET ZELF WEL JEZUS GODDOMME *FOOTSTEPS, MUSIC STOPS* (Translation: I'll do it myself, fucking hell)
.
.
.
Client: finally, sorry for that 😅
Me: *still trying to control myself* no problem!

Years ago I was an application developer at a medium sized corporation and was also responsible for support for an HR department. This occurred early one morning shortly after I arrived at work.

User: My app doesn't work.
Me: What's wrong with it?
User: I just get a blank screen.
Me: A blank screen? What happens when you hit a key?
User: Nothing.
Me: Do any apps work?
User: No, I just get a blank screen.
Me: Is your monitor on?
User: Yes, I turned it on.

This type of witty banter went on for several minutes when the answer suddenly hit me.

Me: Is your computer turned on?
User: Do I need to turn it on?
Me: Did you turn it off before you went home last night?
User: Yes.
Me: And do you normally turn it on in the morning when you come in?
User: Yes.
Me: Then why didn't you turn it on this morning when you came in?
User: I didn't know I needed to.

It was at this point I heard the programmer over the cubicle wall from me burst out laughing. He had been listening to the conversation and couldn't take it anymore.

The really sad part is that this was not an isolated incident. This kind of stuff occurred on a semi-regular basis with this individual's department.

One week, and it turned out to be worse than that.

I was put on a project for a COVID-19 program in America (The CARES Act). The financial team came to us on Monday morning and said they need to give away a couple thousand dollars.

No big deal. All they wanted was a single form that people could submit with some critical info. Didn't need a login/ registration flow or anything. You could have basically used Google Forms for this project.

The project landed in my lap just before lunch on Monday morning. I was a junior in a team with a senior and another junior on standby. It was going to go live the next Monday.

The scope of the project made it seem like the one week deadline wasn't too awful. We just had to send some high priority emails to get some prod servers and app keys and we were fine.

Now is the time where I pause the rant to express to you just how fine we were decidedly **not**: we were not fine.

Tuesday rolls around and what a bad Tuesday it was. It was the first of many requirement changes. There was going to need to be a review process. Instead of the team just reading submissions from the site, they needed accept and reject buttons. They needed a way to deny people for specific reasons. Meaning the employee dashboard just got a little more complicated.

Wednesday came around and yeah, we need a registration and login flow. Yikes.

Thursday came and the couple-thousand dollars turned into a tens of millions. The amount of users we expected just blew up.

Friday, and they needed a way for users to edit their submissions and re-submit if they were rejected. And we needed to send out emails for the status of their applications.

Every day, a new meeting. Every meeting, new requirements that were devastating given our timeframe.

We put in overtime. Came in on the weekend. And by Monday, we had a form that users could submit and a registration/ login flow. No reviewer dashboard. We figured we could take in user input on time and then finish the dashboard later.

Well, financial team has some qualms. They wanted a more complicated review process. They wanted roles; managers assign to assistants. Assistants review assigned items.

The deadline that we worked so hard on whizzed by without so much as a thought, much less the funeral it deserved.

Then, they wanted multiple people to review an application before it was final. Then, they needed different landing pages for a few more departments to be able to review different steps of the applications.

Ended up going live on Friday, close to a month after that faithful Monday which disrupted everything else I was working on, effective immediately.

I don't know why, but we always go live on a Friday for some reason. It must be some sort of conspiracy to force overtime out of our managers. I'm baffled.

But I worked support after the launch.

And there's a funny story about support too: we were asked to create a "submit an issue" form. Me and the other junior worked on it on a wednesday three weeks into the project. Finished it. And the next day it was scrapped and moved to another service we already had running. Poor management like that plagued the project and worked in tandem with the dynamic and ridiculous requirements to make this project hell.

Back to support.

Phone calls give me bad anxiety. But Friday, just before lunch, I was put on the support team. Sure, we have a department that makes calls and deal with users. But they can't be trained on this program: it didn't exist just a month ago, and three days ago it worked differently (the slippery requirements never stopped).

So all of Friday and then all of Saturday and all of Monday (...) I had extended panic attacks calling hundreds of people. And the team that was calling people was only two people. We had over 400 tickets in the first two days.

And fuck me, stupid me, for doing a good job. Because I was put on the call team for **another** COVID project afterwards. I knew nothing about this project. I have hated my job recently. But I'm a junior. What am I gonna say, no?

In may this year, the new mass surveillance law in the Netherlands went into effect. Loads of people were against it with the arguments that everyone's privacy was not protected well enough, data gathered through dragnet surveillance might not be discarded quickly after the target data was filtered out and the dragnet surveillance wouldn't be that 'targeted'.

They were put into the 'paranoid' corner mostly and to assure enough support/votes, it was promised that:
- dragnet surveillance would be done as targeted as possible.
- target data would be filtered out soon and data of non-targets would be discarded automatically by systems designed for that (which would have to be out in place ASAP).
- data of non-targets would NOT be analyzed as that would be a major privacy breach.
- dragnet surveillance could only be done if enough proof would be delivered and if the urgency could justify the actions.

A month ago it was already revealed that there has been a relatively (in this context) high amount of cases where special measures (dragnet surveillance/non-target hacking to get to targets and so on) were used when/while there wasn't enough proof or the measures did not justify the urgency.
Privacy activists were anything but happy but this could be improved and the guarantees which were given to assure privacy of innocent people were in place according to the politicians... we'll see how this goes..

Today it was revealed that:
-there are no systems in place for automatic data discarding (data of innocent civilians) and there are hardly any protocols for how to handle not-needed or non-target data.
- in real life, the 'as targeted dragnet as possible' isn't really as targeted as possible. There aren't any/much checks in place to assure that the dragnets are aimed as targeted as possible.
- there isn't really any data filtering which filters out non-targers, mostly everything is analyzed.

Dear Dutch government and intelligence agency; not so kindly to fuck yourself.

Hardly any of the promised checks which made that this law could go through are actually in place (yet).

Fuck you.

So, continuing the story, in reverse order, on the warship and its domain setup...
One day, the CO told me that we needed to set up a proper "network". Until now, the "network" was just an old Telcom switch, and an online HDD. No DHCP, no nothing. The computers dropped to the default 169.254.0.0/16 link local block of addresses, the HDD was open to all, cute stuff. I do some research and present to him a few options. To start things off, and to show them that a proper setup is better and more functional, I set up a linux server on one old PC.
The CO is reluctant to approve of the money needed (as I have written before, budget constraints in the military is the stuff of nightmares, people there expect proper setups with two toothpicks and a rubber band). So, I employ the very principles I learned from the holy book Bastard Operator From Hell: terrorizing with intimidating-looking things. I show him the linux server, green letters over black font, ngrep -x running (it spooks many people to be shown that). After some techno-babble I got approval for a proper rack server and new PCs. Then came the hard part: convincing him to ditch the old Telcom switch in favour of a new CISCO Catalyst one.
Three hours of non-stop barrage. Long papers of NATO specifications on security standards. Subliminal threats on security compromises. God, I never knew I would have to stoop so low. How little did I know that after that...
Came the horrors of user support.
Moral of the story: an old greek saying says "even a saint needs terrorizing". Keep that in mind.

Look at the comment... Kind of support I needed a few hours before my AI exam

We called it "Project Hindenburg".

A huge planning and logistics app with hundreds of screens and dozens of interwoven subfunctions, suddenly needed to be able to support multiple time zones. Our project was to retrofit every area that touched on dates or times, to allow the user to specify, and work in, any time zone.

At this point in the story I can tell whether you have had to work with time zones in code. People who haven't are butting in with something that begins, "that should be fairly simple, you just need to..." followed by some irrelevant noise that betrays their ignorance.

People who have worked with time zones are nodding in shared pain, like fellow attendees of a survivors meeting.

You see, programmers tend to think of time zones as arithmetic; in reality, they are confusing, ambiguous, chaotic, and individual. You can't translate everything into a central time zone (eg UTC) because you lose the user's intent. For example, if you schedule a meeting for 3pm and then move it to the next day, you want it at 3pm even if the clocks have changed.

Project Hindenburg ended up using the entire development staff of the company for well over a year. It smashed our release projections to rubble, made an already tangled code base completely unmaintainable, introduced mind-bending edge case bugs that reduced staff across the company to tears (literally), and led to most of the mid-level and senior developers eventually quitting (including me).

I am @fuckfuckityfuck, and that was the story of Project Hindenburg.

===rant

So I have been freelancing as web developer for 5 years. I was also playing basketball professionally so I was only working part-time, building websites here and there, small android apps to learn the job and I was also reading a lot to challenge my brain.

When I stopped playing basketball about a year ago, I thought I would really enjoy coding full time so I pursued a job.

With no formal education and just a basketball background on paper, in the collapsed Greek economy, as you may assume chances of landing a job are minimal.

After about 40 resumes sent I only got an internship. It was a 4 month, part-time, no pay deal, and then the company would decide if they would like to hire me later.

The company had 4 employees and they are one of the largest software distribution businesses in my area. They resell SaaS bought from a third company, bundled with installation support, initial configuration, hardware support, whatever a client may need.

I was the only one with any ability to code whatsoever. The other people were working mostly on customer support with the occasional hardware repair.

After the 4 month period they owner (small company, owner was also manager and other roles) told me that they are very happy with my work and would like to keep me part-time with minimum pay.

Just to give you and idea if the amounts of money involved, in Greece, after taxes, my salary was 240euros per month. And the average cost of surviving (rent, cheapest food possible, no expenses on anything but super basics) is about 600euros.

I told him I needed more to live and he told me ok, we will reevaluate a few months later, at the end of May 2017.

I just accepted it without having many options. The company after all was charging clients 30euros per hour for my projects so I kept thinking that if I worked a lot and delivered consistently I would get a full time job and decent money.

And I delivered. In the following months I made a Magento extension, some WordPress themes, a C# application to extract data from the client's ERP and import it to a third application, a click to call application to use Asterisk to originate calls from the client's ERP, a web application to manage a restaurant's menu and many more small projects. Whatever they asked, I delivered.

On time, version controlled, heavily documented solutions (my C# ones are not exactly masterpieces but it was my first time with the language and windows).

So when May ended I was pretty excited to hear they wanted to keep me full time. I worked hard for it, I was serious, professional, I tried a lot to learn things so I can deliver, and the company recognized that. YAY.

So the time comes to talk money. The offer was 480euros per month. Double my part-time pay, minimum wage. I asked for about 700. Manager said it's hard but I will see what I can do. So we agreed to keep the deal for June while they are working on a better offer.

During the first half of June I finished my last project, put all my work on a nice folder with a nice readme on every project's directory, with their version control and everything.

The offer never improved, so I said no deal, and as of today, I am jobless.

I am stressed as fuck and excited as fuck at the same time.

I will do my best to survive in the shitstorm that is called Greece.

Bring it on.

When I opened my digital agency it was me and my wife as developers, I had no savings and I needed to get long contracts ASAP which luckily I did straight away.

Lovely client, had worked for them before as a consultant so i thought it would be a breeze. Let's just say the project should've been named "Naivete, Scope Creep and Anger: The revenge".

What happened is that when this project was poised to end I naively thought I would be able to close the job, so I started looking for a new full time consultancy gig and found one where I could work from home, and agreed a starting date.

Well, the previous job didn't end because of flaws in my contract the client exploited, leaving me locked in and working full time, for free, for basically as long as he wanted (I learned a lot the hard way at that time) and I had already started the new agreed job. This meant I was now working 2 full time shifts, 16 hours per day.

Then, two support contracts of 2 hours per day were activated, bringing my work load to 20 hours/day.

I did this for 4 months.

The first job was supposed to last one month, and I was locked into it, all others had no end in sight which is a good thing as a freelancer, but not when you are locked into a full time one already. I could've easily done one 8 hours shift and two 2 hours jobs per day, but adding another 8 hours on top of it was insanity.

So I was working 10 hours, and sleeping 2. I had no weekends, didn't know if it was day or night anymore, I was locked in my room, coding like a mad man, making the best out of a terrible situation, but I was mentally destroyed.

I was waking up at 10am, working until 8pm, sleeping 2 hours until 10pm, working until 8am, sleeping 2 hours until 10am, and so on. Kudos to my wife for dealing with account and project management and administration responsibilities while also helping me with small pieces of code along the way, couldn't have survived without the massive amount of understanding she offered.

In the end:

- I forcefully closed the messed up contract job and sent all the work done to another digital agency I met along the way, very competent people, as I still cared about the project.

- I missed a deadline on my other full time contract by 2 days, meaning they missed a presentation for Adobe, of all people, and I lost the job

- The other two support contracts were finished successfully, but as my replies were taking too long they decided not to work with us anymore.

So I lost 4 important clients in the span of 4 months. After that I took a break of one month, slept my troubles away, and looked for a single consultancy full time contract, finding it soon after, and decided I wouldn't have my own clients for a good while.

3 years since then, I still don't have the willpower or the resources to deal with clients of my own and I'm happily trudging along as a consultant, while still having middle of the night nightmare flashbacks to that time.

Today someone called about issues with setting up email (they were hosting where I work) locally.

Fellow support guy spend half a FUCKING hour trying to explain it.

Throughout that half our, our activities existed of making gun-to-head gestures, sending meme faces back and forth (derps, fuckthisshitimout's, trololol's and so on).

It was hard to contain our laughter but damn he needed that badly 😆

Would you like to smile for 10 seconds? Read this short story:
*Story begins*
During World War II, numerous fighter planes were getting hit by anti-aircraft guns. Air Force officers wanted to add some protective armour/shield to the planes.
The question was "where"?
The planes could only support few more kilos of weight. Mathematicians were called for a short consulting project.
Fighter planes returning from missions were analysed for bullet holes per square foot.
They found 1.93 bullet holes/sq. foot near the tail of planes whereas only 1.11 bullet holes/sq. foot close to the engine.
The officers thought that since the tail portion had the greatest density of bullets, it would be the logical location for putting an anti-bullet shield.
A mathematician said exactly the opposite; more protection is needed where the bullet holes aren't - that is -around the engines.
His judgement surprised everyone. He said "He said We are counting the planes that returned from a mission. Planes with lots of bullet holes in the engine did not return at all".

Moral: Not everything that counts can be counted, and not everything that can be counted, counts.

Source: From the book -
"How Not To Be Wrong", by Jordan Ellenberg.

Worst interview is the one that actually got me where I am today.

Its been 15 years ago, but I remember very well. Since it was a startup back then they didn't really have any job titles yet or what so ever. I applied for the role of network engineer, heck I didn't care I needed a paycheck.

5 minutes into the interview the smalltalk left the room and they started asking me questions, mainly about me as a person. Eventually it was my turn. After my first question I facepalmed so hard.. Do you guys have any SLA or documentation around here? Heard of ITIL? How is your load balancing?

They stared at me as if I was some kind of alien that had just invaded their little safe planet.. it was hilarious.

An hour later they called me to come back in and sign a contract.. from there on I kind of multi tasked my way around the first year.. bit of network support & design, customer support, sending and packaging orders after 5PM.. god we had long but awesome days.. hence, we were just the 5 of us. Nowadays we've got 150 developers out of 1019 total staff currently.. We also improved interview questions and processes ;)

I finally did it. I finally got rid of that client in a positive, respectful manner.

So basically, my dad has a freelance colleague. For a side project that person asked me to make him a website. My dad mentioned to said person that my sister's boyfriend does web design (he's trained to use autocad for designing the structure of furniture, nothing fancy just straight lines and upside down doors that fail after a while..

So my brother in law charged the guy 400 money for the design. I charged the guy 200 for the programming because my dad forced me to drop down my price to fit the budget because business relationship and he obviously couldn't let my sister's boyfriend not make more money than he deserves.

In the end after waiting on the design for weeks (I literally saw him do it in photoshop all in 2 layers on his laptop in half an hour) I had to rush the project because the due date was coming up. I already had most of it done but I had to redo a good part of the front-end to fit the design structure. I also had to re-do the design in photoshop to get the images and colors I needed, then cut it up into html. So realistically, my sister's boyfriend barely did anything.

Now the deal was that I'd develop the website and perform any updates/upgrades to it. I'd also host it on my webserver for a monthly fee. My sister's boyfriend was to handle any and all content related support.

At first it was all good, I only ever spoke with the guy when he needed a feature added and he paid me well for it. Overall the hit I took in initial development was paying off. As time went by, my sister's boyfriend started ignoring the guy's calls and the guy started calling me instead.

Now, he had this deal with my brother in law where he could charge his time at 35 money an hour. That's about 4 times minimum wage for not doing much.
Then I started to basically take over all support, but I was only allowed to charge 30 an hour. Pretty reasonable still and I wasn't too busy so it was all good.

As time went by I ended up getting asked to do more and more minimal changes. At some point I had done so many minimal changes I had to charge the guy about 2 hours extra that month and he went completely mental saying I can't just work for hours without telling him beforehand. We decided I had to discuss a price before any change. I charged my time on the phone with him twice after that and both times he bitched about me being expensive and once he even said he wanted to leave.

Now comes the fun part. A week ago he had an issue that was 100% support related. He tried calling my sister's boyfriend but the guy obviously didn't pick up. He called my dad about it, and my dad ended up calling my my sister's boyfriend. Now this guy is so slimy, he purposely didn't hang up the phone knowing my dad would use his cell and assume the other party would hang up because calls cost money. The guy heard my dad call my sister's boyfriend and heard him pick up immediately. He went completely mental saying how he wants both of us to always reply and call him back immediately.

This guy was always my lowest priority. He didn't really make me money and his calls and requests were annoying and unnecessary. Add to that that I specifically didn't want to handle support and was forced into it anyway, while all 'design' things (up to figuring out where and how to display a visitor counter) absolutely had to go to my sister's boyfriend..
But regardless of that, I generally replied to his emails within 10-20 minutes and rarely more than 25 hours.

My dad agreed (for us) that we now both had to reply to him within 24 hours. I was now stuck checking my voicemail every couple hours because my sister's boyfriend sucks at life.

During his rant he threatened to leave me, again. That was the point where I said fuck it.

For the past week I've been ignoring his calls. When he emails me I don't take more than 5 minutes replying. This morning I found an e-mail with 4 requests;

He wanted me to make a content-related change;
He wanted me to give him access to the site's Google analytics;
He wanted me to add a feature and write a guide on how to use it;
And fucking finally, he wanted a 'token to transfer his website'.

I promptly emailed him back saying I added his email a week ago and that he'd gotten an email from Google about it then, that I'd changed the content he wanted me to, a price for the last dev task and a token for his domain name, adding that its valid for 35 days and that his new host can contact me to receive a backup file of his website.

Sadly, I do have this on 10-minute dev job to do, but then I'm invoicing him all jobs I haven't invoiced yet and he can find another host willing to deal with his insanity.

The best part is I lose a webhosting client but I'm sure he'll still ask my sister's bitched parasitic boyfriend whenever he needs a photo resized and he'll still pay him 35 money for 2 minutes of work.

Fuck customers.

“Fullstack dev continues to be consistent”

We’d an enhancement request where we needed to support Ionic apps. Our manager didn’t know anything about Ionic so she asks us what it was instead of asking Google.

Manager: so what’s this Ionic thingy?

Me: Ionic issss.... (gets interrupted by Fullstack dev)

Fullstack dev: so the thing is ... it’s like... (consistent with his opening lines as always) it’s a third party plugin which converts react app and html pages to native code.

Me: (thinking of sacrificing him at the altar of Lucifer)

Manager: Nice!

More to come.

So my friend, who owns a restaurant, asked me over 6 months ago, if i could redesign his homepage. I told him "sure why not" and since we're friends i didn't want him to pay me any money.

He told me what his thoughts about the design were and i told him that i needed the menu, some decent pictures of the restaurant, the "about us" story and the credentials to the server.

He didn't know the credentials to his server and i told him to ask the person, who made that page to send me the information i needed, but he kept on saying "could you call her because blah blah". Well, i did but she couldn't give me that info without asking the owner. So i met him and told him "hey i told you so, because it's completely normal not give sensible information to unknown people and besides that she told me to tell you that you should give her a call, because she hasn't got your new phone number". Two months later i got an email with the credentials, but still no menu and no pictures.

Four days ago i made a transition page, because i didn't want to publish the page with stock images and without menu, so i wrote him again whether he wanted design #1 or #2. Got a text at ~21:00 saying "design 2, but you need to publish it at 22:00".

I mean wtf?! He assured me he would call some people he knows to get those things. I told him, that it would be free, because of our friendship, but no support from him and he keeps stressing?! He knows i've got a full-time job and my studies going on, so my time is really limited and he keeps fking around like that?! Man it pisses me really off...

I'm from the UK. My CS teacher took a dislike to me in junior high school, dissuading me from taking the classes I needed to take computer science at college. I ended up starting an economics major and then dropping out.

With the support of my family and friends I started over as a self taught as a developer.

I'm now a Tech Director in New York and love my job.

The last 5 months have been tough.... My boss ( who was a close friend) quit and I become interim department head... Trying to run a team who didn't seem happy I'd taken the reigns.

At the same time my wife's ongoing battle with her anxiety had gotten worse and she really needed my help with everything possible at home..

In March I was confirmed as the HoD but I was still doing 3 to 4 days a week on client delivery, trying to support all presales activities, manage a team of 10 people, travel for work and support my family....😩

It really got to me and I was close to breaking... The worry of not replying to an email ASAP no matter what time of day would eat me up, working late every night... It got too much and I was running on fumes with my weekends just me completely wiped out and useless to the family. 😓

.....But.....

I had a escape last weekend to a 🍻 beer 🍻 festival with friends that I was considering not going too and just losing the money but the wife made me go...

And it broke me even more... So much that its somehow put the pieces back in the right order in my brain and snapped me out of my major rut!

Somehow, sitting with friends, making stupid jokes, drinking way too much and blocking out all the work crap gave my brain the hard reset it needed. 🤟

This week I've come back a different person ( wife's words) work is a breeze, exciting and encouraging.... 👊

I can't get enough of playing silly games with my kids all night

And couldn't feel any more positive about things if I tried.... Set that spark back for my wife too! 😏💏

So.... After that long rant 👀

Tl;Dr - work and life got too much... Close to giving up... Too much beer with good company gave me a hard reset and I feel like a new person.... 👍

Plus the team is now loving the new direction and strategy too 👔

Who says drinking is bad for you? 😂🍻

So called my ISP because of slow internet
Me : Hey , slow connection
Him : Could you open up CMD
Me : I'm on linux
then the dude hangs up :/ another guy called later , I guess the tech support needed tech support , FML

Fiverr, so for those of you who are fortunate enough not to know what it is, fiverr is a freelance platform that takes 20% profit from well, profit made using the platform. That includes tips from buyers. It has nothing to do with what the rant is about, I just wanted to mention it.

So I had a "gig" that was doing really well, new customers every week, the analytics stated I had 2.1k impressions(and I dont even advertise). Then recently I gkt a push notification that said I needed to edit my gig, I was a bit confused. Then almost immediately after, I got an email saying my gig was taken down for copyright infringement. That made me really annoyed because all I ever made for buyers was my own code and screenshots. I contacted customer support, still waiting for a reply.

P.s. I am pretty sure this is my first rant😀

Hey there! I am pretty new but old to the community xD. Let me explain and introduce myself.

The post might be a little longer, depending on my inspiration, read it at your own risk ;)

I am here on devRant for almost a year now but, this is my first post. I wasn't active until a week ago or so. Why? Well, at the time, I didn't find posts interesting enough to keep me from work or school. I must addmit I was either stupid or confused (not uncommon for me).

Well, I am high school student who, when not prepearing for an entrance exam for faculty, is learning and doing indie game developent with my cousin's support.

Even though I was intermediate gamer whan I was younger, passionate but not addicted, I didn't even think about getting into game development until my cousin showed me one secific game and told me a story about it. Let's stop here and let me tell you why I tagged this rant with wk88.

I've already mentioned my cousin, he's my wk88 trouble. Why? I'll tell you only one thing. He studies CS at University of Cambridge, UK. He earned the scholarship by competing and earning multiple medals in programming in International Olympiad in Informatics. And here I am struggling with ******* trigonometric identities. But nvm, let's move on.

I told you about the game but didn't actually tell you the title and who developed it. So, my inspiration for getting into game development was Alexander Bruce , guy who designed Antichamber. If you haven't heard of it before/tried it yet, give it a shot, you probably won't be disappointed of you like fucking with your brain.

Here're some facts:
- Started learning programming at the age of 12, thought by my brother using Free Pascal in Lazarus.
- Have been learning C++ for 4 years and C# for 3, both at the same time.
- While learning these two, started building .NET based back-end and doing SQL stuff; failed to finish it, gave up after I realised I needed some advanced front-end skills, which I didn't want to learn, to implement a lot of things I wanted.
- Played a piano since I was 11 and been playing around with music production recently.

Here I am now, learning Blender and hoping that one day I will publish the game I've been developing for past year and a half.

Hope you didn't waste your time reading this. I will try to keep you up with things I experience durning future development.

Cheers! 🍻

TM: Hey, do you have a moment?

Me: not really, I'm already overtime and have enough work for the whole year.

TM: Yeah, we know. Just a quick meeting to discuss something awkward.

Me: Hmkay.

...

Later that day:

TM: Yeah. To make it quick - we're confused and bit dissatisfied with how project X turned out. The staging server is blazing fast, but the devs machines seem to be extremely slow... Some devs complained.

Me: No wonder. I said from the beginning that the devs shouldn't do X and Y, and that the dev machines need to be redone after staging is done - as we need to gather hands on experience first, cause no one could explain to me what resources the project actually needed.

TM: Oh. I wasn't aware of that.

Me: I guessed so. You were on vacation at the beginning and I didn't had the time to lead another team...

TM: Yeah... So the dev machines get replaced?

Me: They _could_ be replaced, but the devs would need to reset up their environment, as I and won't transfer the environment of the dev user.

TM: Ah... So they would have to retransfer their personal modifications, if they made any?

Me: Yes. As always, the basic setup just provides the necessary services, settings etc. - stuff like remote IDE settings on the machine, configuration etc is left out and we don't transfer it as it is usually too much of a hassle and risky, as every dev does have his / her own preferences, and we don't want to support every possible configuration out there.

TM: Just out of curiosity... Staging was ready like... Last year?

Me: Beginning of December, yes.

TM: Sigh.

Me: The jolly of having a kinder garten full of toys that no kid wants to clean up...

TM: No comment. The kinder garten Kids might make me a Pinata otherwise.

Me: If only they'd fill us with chocolate first instead of just beating us.

...

Tales of lazy devs, to be continued...

"I can't replicate it therefore your hotfix for the customer shouting at you is unnecessary"

WTF?! I had to lead this guy to the records where I'd replicated it myself in both the customer system and the demo one! There's a real sense that the core dev team in this place automatically disregards what the rest of us say (support had already mentioned it was replicable but clearly hadn't realised that they needed to spoon-feed this guy).

This place has a huge silo problem, glad I'm not staying much longer...

edit: these tags shouldn't be reordering themselves, not cool

My life could get worse, but it's really shitty now.

Suffering from a serious back injury since last year, my health has been not so positieve lately.
It put a toll on my mood, which in turn asked it's price regarding my relationship. Needless to say that did not go well. Already a fe months single but we kept in touch.

Three days ago my back injury returned, and was unable to lead a normal life. Constant pain, coyld not even move in the house. Even going to the toilet was a terrible experience because when you move, you're in a world of pain.

I asked my ex girlfriend to help me, since she was the only one having a key to my house.

When she arrived i hoped to have some moral support and to help me mive around, ensuring i would not injure myself any more.

Instead i received the cold shoulder. When she wanted to help pe up she did it a bit too hard and the pain sheered thrpughout my body. Screaming in pain.

She promptly left, leaving keys behind.

The hardest part is that she just left without me being able to explain clearly why i screamed. She thought i was yelling at her while in reality i was yelling due to the immense pain.

After that i had to cut ties forever. Tabula rasa. So i removed everything that is related to that time and locked it in my vault.

Since then i can hardly focus, my mibd is numb and i cannot think straight. The alcohol and other sedatives are probably also involved, but still i feel my life is a mountain of depressing shit.

Needed to vent. And yes i post this because i have a need for some understanding, yes for now i crave for some attention and some encouraging, supportive words. I'm left With no other options since the person i wanted it from the most has simply left... And the fact i am unable to actually be social outside...

Fuck friends and relationships, right?

Not a rant, just a tought:

I was thinking, how amazing is to work at software industry, I mean, is there any other field of work where you can start without knowing little to nothing of the thing you are going to work with?
Got hired to work with a friend of mine in his uncle's company, started as a technician, providing support to clients, after that, started coding little windows applications using c#, even tought, I didn't know shit about it, time passed and we needed a mobile application, then when I realized I was already coding for Android in Java even though I didn't know nothing about it too.

It's just, you can do whatever you want if you will... It's amazing! I love doing what I do.

Highlights from my week:

Prod access: Needed it for my last four tickets; just got it approved this week. No longer need it (urgently, anyway). During setup, sysops didn’t sync accounts, and didn’t know how. Left me to figure out the urls on my own. MFA not working.

Work phone: Discovered its MFA is tied to another coworker’s prod credentials. Security just made it work for both instead of fixing it.

My merchant communication ticket: I discovered sysops typo’d my cronjob so my feature hasn’t run since its release, and therefore never alerted merchants. They didn’t want to fix it outside of a standard release. Some yelling convinced them to do it anyway.

AWS ticket: wow I seriously don’t give a crap. Most boring ticket I have ever worked on. Also, the AWS guy said the project might not even be possible, so. Weee, great use of my time.

“Tiny, easy-peasy ticket”: Sounds easy (change a link based on record type). Impossible to test locally, or even view; requires environments I can’t access or deploy to. Specs don’t cover the record type, nor support creating them. Found and patched it anyway.

Completed work: Four of my tickets (two high-priority) have been sitting in code review for over a month now.

Prod release: Release team #2 didn’t release and didn’t bother telling anyone; Release team #1 tried releasing tickets that relied upon it. Good times were had.

QA: Begs for service status page; VP of engineering scoffs at it and says its practically impossible to build. I volunteered. QA cheered; VP ignored me.

Retro: Oops! Scrum master didn’t show up.

Coworker demo: dogshit code that works 1 out of 15 times; didn’t consider UX or user preferences. Today is code-freeze too, so it’s getting released like this. (Feature is using an AI service to rearrange menu options by usage and time of day…)

Micromanager response: “The UX doesn’t matter; our consumers want AI-driven models, and we can say we have delivered on that. It works, and that’s what matters. Good job on delivering!”

Yep.
So, how’s your week going?

So yeah, we released our app for 26k people to use two days ago. Due to circumstances not under our control, that was developed way faster than it should've. Today we're two days in and everything is going horrible. 26 thousand people are having trouble using it (not every problem is our fault, but ofc they don't give a shit) and our support team is not big enough to handle every request. We're not able to find any more people to help us handle it, so some developers are being used for support. But that slows the bugfixes a lot. We're at risk of losing our jobs because we will not be able to make it work in due time.

In Italy, at the beginning of the year a particular type of invoice became necessary and to handle that everyone needs a particular kind of email called "certified", you know, because Italy, and today our certified email server went offline for the whole fucking day because the provider was an overload of feces. We were overwhelmed by the amount of people that needed help.

I don't even know what to say, if we don't fix it we're fucking fucked, like literally.

I really hope everyone is having a nice new year. For us, this is going terrible.

Fun day, lots of relief and catharsis!

Client I was wanting to fire has apparently decided that the long term support contract I knew was bullshit from go will instead be handled by IBM India and it's my job to train them in the "application." Having worked with this team (the majority of whom have been out of university for less than a year), I can say categorically that the best of them can barely manage to copy and paste jQuery examples from SO, so best of fucking luck.

I said, "great!," since I'd been planning on quitting anyways. I even handed them an SOW stating I would train them for 2 days on the application's design and structure, and included a rider they dutifully signed that stated, "design and structure will cover what is needed to maintain the application long term in terms of its basic routing, layout and any 'pages' that we have written for this application. The client acknowledges that 3rd party (non-[us]) documentation is available for the technologies used, but not written by [us], effective support of those platforms will devolve to their respective vendors on expiry of the current support contract."

Contract in hand, and client being too dumb to realize that their severing of the maintenance agreement voids their support contract, I can safely share what's not contractually covered:

- ReactiveX
- Stream based programming
- Angular 9
- Any of the APIs
- Dotnet core
- Purescript
- Kafka
- Spark
- Scala
- Redis
- K8s
- Postgres
- Mongo
- RabbitMQ
- Cassandra
- Cake
- pretty much anything not in a commit

I'm a little giddy just thinking about the massive world of hurt they've created for themselves. Couldn't have happened to nicer assholes.

> Worst work culture you've experienced?

It's a tie between my first to employers.

First: A career's dead end.
Bosses hardly ever said the truth, suger-coated everything and told you just about anything to get what they wanted. E.g. a coworker of mine was sent on a business trip to another company. They had told him this is his big chance! He'd attend a project kick-off meeting, maybe become its lead permanently. When he got there, the other company was like "So you're the temporary first-level supporter? Great! Here's your headset".

And well, devs were worth nothing anyway. For every dev there were 2-3 "consultants" that wrote detailed specifications, including SQL statements and pseudocode. The dev's job was just to translate that to working code. Except for the two highest senior devs, who had perfect job security. They had cooked up a custom Ant-based build system, had forked several high-profile Java projects (e.g. Hibernate) and their code was purposely cryptic and convoluted.
You had no chance to make changes to their projects without involuntarily breaking half of it. And then you'd have to beg for a bit of their time. And doing something they didn't like? Forget it. After I suggested to introduce automated testing I was treated like a heretic. Well of course, that would have threatened their job security. Even managers had no power against them. If these two would quit half a dozen projects would simply be dead.

And finally, the pecking order. Juniors, like me back then, didn't get taught shit. We were just there for the work the seniors didn't want to do. When one of the senior devs had implemented a patch on the master branch, it was the junior's job to apply it to the other branches.

Second: A massive sweatshop, almost like a real-life caricature.
It was a big corporation. Managers acted like kings, always taking the best for themselves while leaving crumbs for the plebs (=devs, operators, etc). They had the spacious single offices, we had the open plan (so awesome for communication and teamwork! synergy effects!). When they got bored, they left meetings just like that. We... well don't even think about being late.
And of course most managers followed the "kiss up, kick down" principle. Boy, was I getting kicked because I dared to question a decision of my boss. He made my life so hard I got sick for a month, being close to burnout. The best part? I gave notice a month later, and _he_still_was_surprised_!
Plebs weren't allowed anything below perfection, bosses on the other hand... so, I got yelled at by some manager. Twice. For essentially nothing, things just bruised his fragile ego. My bosses response? "Oh he's just human". No, the plebs was expected to obey the powers that be. Something you didn't like? That just means your attitude needs adjustment. Like with the open plan offices: I criticized the noise and distraction. Well that's just my _opinion_, right? Anyone else is happily enjoying it! Why can't I just be like the others? And most people really had given up, working like on a production line.

The company itself, while big, was a big ball of small, isolated groups, sticking together by office politics. In your software you'd need to call a service made by a different team, sooner or later. Not documented, noone was ever willing to help. To actually get help, you needed to get your boss to talk to their boss. Then you'd have a chance at all.

Oh, and the red tape. Say you needed a simple cable. You know, like those for $2 on Amazon. You'd open a support ticket and a week later everyone involved had signed it off. Probably. Like your boss, the support's boss, the internal IT services' boss, and maybe some other poor sap who felt important. Or maybe not, because the justification for needing that cable wasn't specific enough. I mean, just imagine the potential damage if our employees owned a cable they shouldn't!

You know, after these two employers I actually needed therapy. Looking back now, hooooly shit... that's why I can't repeat often enough that we devs put up with way too much bullshit.

- Back in October 2019 -

- Me: Hey, these two servers are having weird problems. Several services we use stop functioning every 7-10 days. I can temporarily fix them by taking them off the domain and putting them back on, but I don’t know why they’re happening or what further damage this workaround causes.
- Boss: Thats not good. Well. Keep doing the fix when it’s needed.
- Me: We should really reach out to someone at Microsoft through our support plan. I have no idea how to fix any of this and it’s making our Hyper-V environment very unstable.
- Boss: K. Let’s not worry about that now, let’s just keep working around it.

- In January 2020 -

- Me: Hey boss. More and more errors are generating from these servers. I’ve created a log of everything Ive found to hand off to a support agent. We really need to.
- Boss: Okay. Let’s talk to our internal team that uses Hyper-V and see what they did since they don’t have any problems.
- Me: Its not Hyper-V specific. It’s stemming from AD and authentication. It causes problems even without Hyper-V installed, so I don’t think it will help.
- Boss: K. Let’s just do what we can with what we got.

- Today, May 2020 -

- Me: Hey. The servers no longer work at all, and the workaround has no effect anymore. I’m completely stalled on my project now and have nothing to do.
- Boss: What?? What happened to them?
- Me: *Sends 17 page PDF file documenting all found issues, errors, warnings, and weird anomalies in both servers, as well as troubleshooting steps I’ve already performed*
- Boss: None of this makes any sense. I need you to start troubleshooting right away.
- Me: But... I can’t... *Sends screenshots of errors having no search results on the web, screenshots of Microsoft Support Techs on forums telling me we need to open tickets with Microsoft directly, other reasons why I’m completely blocked*
- Boss: Keep trying to figure it out. We need this resolved as soon as possible and we can’t let it happen again in the future.

Now I’m completely alone in our office, bitterly staring at the servers, trying to force an epiphany on how to fix these dumb boxes.

So at the old job, i needed support for an issue relating to Amazon S3. We used a third party Python plugin for sending files to our buckets, but had some pretty severe performance issues when trying a 2-way sync.
Naturally, I sought help on StackOverflow, and was asked to share my config. Without much thought, I pasted the config file.
Next comment made me aware that our API id and key was listed in this config (pretty rediculous to keep such private info in the same file as configuration, but oh well).
I edited my question and removed the keys, and did not think about the fact that revisions are stored.

Two weeks later, my boss asks me if I know why the Amazon bill is for 25.000$ when it used to be <100$ 😳

I've never been so scared in my life. Luckily, Amazon was nice enough to waive the entire fee, and I leaned a little about protecting vital information

A plain computer illiterate guy rings tech support to report that his computer is faulty.

Tech: What's the problem?

User: There is smoke coming out of the power supply.

Tech: (keeps quiet for the moment)

Tech: You'll need a new power supply.

User: No, I don't! I just need to change the startup files.

Tech: Sir, the power supply is faulty. You'll need to replace it.

User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.

Tech support: 10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up.

Tech support: (hush hush)

Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem.

User: I knew it!

Tech: Just add the line LOAD NOSMOKE <nosmoke> at the end of the CONFIG.SYS. Let me know how it goes.

10 minutes later.

User: It didn't work. The power supply is still smoking.

Tech: Well, what version of DOS are you using?

User: MS-DOS 6.22.

Tech: That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes.

1 hour later.

User: I need a new power supply.

Tech: How did you come to that conclusion?

Tech: (hush hush)

User: Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of the power supply.

Tech: Then what did he say?

User: He told me that my power supply isn't compatible with NOSMOKE.

I was asked to fix a critical issue which had high visibility among the higher ups and were blocking QA from testing.

My dev lead (who was more like a dev manager) was having one of his insecure moments of “I need to get credit for helping fix this”, probably because he steals the oxygen from those who actually deserve to be alive and he knows he should be fired, slowly...over a BBQ.

For the next few days, I was bombarded with requests for status updates. Idea after idea of what I could do to fix the issue was hurled at me when all I needed was time to make the fix.

Dev Lead: “Dev X says he knows what the problem is and it’s a simple code fix and should be quick.” (Dev X is in the room as well)

Me: “Tell me, have you actually looked into the issue? Then you know that there are several race conditions causing this issue and the error only manifests itself during a Jenkins build and not locally. In order to know if you’ve fixed it, you have to run the Jenkins job each time which is a lengthy process.”

Dev X: “I don’t know how to access Jenkins.”

And so it continued. Just so you know, I’ve worked at controlling my anger over the years, usually triggered by asinine comments and decisions. I trained for many years with Buddhist monks atop remote mountain ranges, meditated for days under waterfalls, contemplated life in solitude as I crossed the desert, and spent many phone calls talking to Microsoft enterprise support while smiling.

But the next day, I lost my shit.

I had been working out quite a bit too so I could have probably flipped around ten large tables before I got tired. And I’m talking long tables you’d need two people to move.

For context, unresolved comments in our pull request process block the ability to merge. My code was ready and I had two other devs review and approve my code already, but my dev lead, who has never seen the code base, gave up trying to learn how to build the app, and hasn’t coded in years, decided to comment on my pull request that upper management has been waiting on and that he himself has been hounding me about.

Two stood out to me. I read them slowly.

“I think you should name this unit test better” (That unit test existed before my PR)

“This function was deleted and moved to this other file, just so people know”

A devil greeted me when I entered hell. He was quite understanding. It turns out he was also a dev.

Hey, we need a service to resize some images. Oh, it’ll also need a globally diverse cache, with cache purging capabilities, only cache certain images in the United States, support auto scaling, handle half a petabyte of data , but we don’t know when it’ll be needed, so just plan on all of it being needed at once. It has to support a robust security profile using only basic HTTP auth, be written in Java, hosted on-prem, and be fully protected from ddos attacks. It must be backwards compatible with the previous API we use, but that’s poorly documented, you’ll figure it out. Also, it must support being rolled out 20% of the way so we can test it, and forget about it, and leave two copies of our app in production.

You can re-use the code we already have for image thumbnails even though it’s written in Python, caches nothing and is hosted in the cloud. It should be easy. This guy can show you how it all works.

This was not exactly the worst work culture because the employees, it was because the upper level of the organization chart on the IT department.

I'm not quite sure how to translate the exact positions of that chart, but lets say that there is a General Manager, a couple of Area Managers (Infrastructure, Development), some Area Supervisors (2 or 3, by each area), and the grunts (that were us). Anyway, anything on the "Manager" was the source of all the toxicity on the department.

First and foremost, there was a lack of training for almost any employee. We were expected to know everything since day-1. Yes, the new employees had a (very) brief explanation about the technologies/languages were used, but they were expected to perform as a senior employee almost since the moment they cross the door. And forget about having some KT (Knowledge Transfer) sessions, they were none existent and if they existed, were only to solve a very immediate issue (now imagine what happened when someone quit*).

The general culture that they have to always say "yes" to the client/customer to almost anything without consulting to the development teams if that what was being asked to do was doable, or even feasible. And forget about doing a proper documentation about that change/development, as "that was needed yesterday and it needs to be done to be implemented tomorrow" (you know what I mean). This contributes to the previous point, as we didn't have enough time to train someone new because we had this absurd deadlines.

And because they cannot/wanted to say "NO", there were days when they came with an amount of new requirements that needed to be done and it didn't matter that we had other things to do. And the worst was that, until a couple of years (more or less), there was almost impossible to gather the correct requirements from the client/user, as they (managers) "had already" that requirement, and as they "know better" what the user wants, it was their vision what was being described on the requirements, not the users'...

And all that caused that, in a common basis, didn't have enough time to do all this stuff (mainly because the User Support) causing that we needed to do overtime, which almost always went unpaid (because a very ambiguous clause of the contract, and that we were "non-union workers"**). And this is my favorite point of this list, because, almost any overtime went unpaid, so basically we were expected to be working for free after the end of the work day (lets say, after the 17:00). Leaving "early" was almost a sin for the managers, as they always expected that we give more time to work that the indicated on the contract, and if not, they could raise a report to HR because the ambiguous clause allowed them to do it (among other childish things that they do).

Finally, the jewel of the crown, is that they never, but never acknowledge that they made a mistake. Never. That was impossible! If something failed on the things/systems/applications that they had assigned*** it was always our fault.

- "A report for the Finance Department is giving wrong information? It's the DBA's fault**** because although he manages that report, he couldn't imagine that I have an undocumented service (that runs before the creation the report) crashed because I modified a hidden and undocumented temporal table and forgot to update that service."

But, well, at least that's on the past. And although those aren't all the things that made that workplace so toxic, for me those were the most prominent ones.

-

* Well, here we I live it's very common to don't say anything about leaving the company until the very last day. Yes, I know that there are people that leave their "2-days notice", but it's not common (IMHO, of course). And yes, there are some of us that give a 1 or 2-weeks notice, but still it's not a common practice.

** I don't know how to translate this... We have a concept called "trusted employee", which is mainly used to describe any administrative employee, and that commonly is expected to give the 110% of what the contract says (unpaid overtimes, extra stuff to do, etc) and sadly it's an accepted condition (for whatever reasons). I chose "non-union workers" because in comparison with an union worker, we have less protections (besides the legal ways) regarding what I've described before. Curiously, there are also "operative workers", that doesn't belong to an union, but they have (sometimes) better protections that the administrative ones.

*** Yes, they were in charge of several systems, because they didn't trust us to handle/maintain them. And I'm sure that they still don't trust in their developers.

**** One of the managers, and the DBA are the only ones that handle some stuff (specially the one that involves "money"). The thing that allows to use the DBA as scapegoat is that such manager have more privileges and permissions than the DBA, as he was the previous DBA

caution: just some dude sharing a random story.

started my own small business around half a year now. a month earlier from that my cousin also started his career as a self employed dev with his own small business and we work together.

next year we we will start a company together, where we merge our existing small businesses into one. we are developing software on our own and we design and implement software for our customers.

seems like we are doing something right because we are reaching our capacities almost all of the time.

we plan to hire apprentices (hope it's the right word) and to teach them all we know to be able to then increase our possible workload.

you know, I do not have a degree or some form of education in the field of IT. And here in germany it was almost impossible to land a job as a dev. needed my cousin who studied cs to get me my first position in that field - and even with his reputation it was not easy.

this shit will not happen on my watch. If I see someone with fire for development I will give them a chance, irrespective of their background. And I will be more than happy to let that person grow and to give every kind of support I can.

we also plan to have something like "if the employee has a good idea for software that sells, we will support it and share revenue". got to figure out the details on that one, but I want to give the employee the possibility to grow some passive income out of their normal job - because for me this was never an option. and I think that this will motivate in some way 😅

just wanted to get this out of my head 😣

(On the phone)
Internet Provider Support: "Hello, how can I help you?"
Me: "Hi, I've been unable to connect to internet for the past few hours and-
IPS: "Haven't you heard the pre-recorded message?!"
Me: "Uh... No? I'm sorry, but no message was played before you answered."
ISP: "Well, internet services are experiencing technical issues in your whole area. We'll contact you soon as it's resolved." *Hangs up*

...The company then proceeded to state that everything was fine, after a few hours. On their website. Without specifying how to manually restore the connection at all, since apparently this was needed.

...Great job?
This looks kinda dumb to me but... Is it just me?

!rant
If you have software in production please have some way for a user to find some contact email (create for this reason only if needed.)

I have run into crippling bugs in huge essential systems (state dmv new system, the ticket system utility marking) which they were oblivious to until I went out of my way, like a stalker to get some contact of someone remotely related to someone I could drop this info in the lap of, and so far it was a total shock to them (the dmv system was taken offline for 3 days to resolve)

I get not wanting to run a helpdesk to support users, but give technical users some contact info ( even if you think you have full coverage analytics because, being software, it may have a bug)

/rant

So, some years ago, my old firm was bought by a much larger company.

A couple years later, my CTO resigned, as he needed a week deserved break. I acted as interim CTO for half a year, with the full support of the CEO.

But then higher management removed my CEO for a politician 🤡. His first move is to ask my ex-CEO who to consider for CTO.

He adamantly vouches for me, but in the end, I'm not "political" enough. (Sure I admit I'm not the most organized person, and do not sweeten arguments to suits, but I had won the full trust of my previous superiors *and* fellow devs, and had people to cover for organizational stuff, and have successfully navigated situations with the world's biggest tech orgs).

So I'm again a dev, and they hire this new CTO at twice my salary. But as you can probably guess, who ends up still doing all the CTO work on top of his dev work? Yeah.

That drove me to quit, not because of the demotion, but for a denied minor raise when I was doing the work of someone with twice my paycheck.

As could be expected, once I quit, the CTO barely lasted 6 months.

Fun part is, I've been freelancing (successfully) from them on, and I've been contacted by this CTO, trying to hire me to do some work in his new company...

I'm torn whether to tell him to bite me, charge him a shitton of money or any other funny ideas.

Mind you, I don't dislike the guy, and he's not particularly annoying to work with, so I guess this doubles as a rant against corporate clowns, and a bit of advice seeking.

A taxi booking platform to support functioning B2B taxing booking company that was turning over 15 million per year.

It offered portals for B2B and B2C. Rather simple concept.

Business or client raise a booking, booking is submitted to a 3rd party taxi firm we manage the booking throughout its lifetime for the client.

We had an existing legacy product in place that needed redeveloping.

Management sunk many, many millions of pounds into the project, it never lunch and teh company was sold off twice will extreme losses each time. First sale was in the millions and the second was for 500k.

This was a result of poor technical choices made by past lead developers and extremely poor choice of management who cared more for managing their reputation as they were self aware of how much knowledge they lacked.

The technical aspect of the company was created a child company of the parent. This child company was responsible for the downfall of the parent which was functioning well and making a profit.

The company as a whole has since been liquidated thanks to that project. Many out of a job.

I jumped ship after 8 months as I couldn't continue to work with the crazy management. By crazy I mean they should have been in a tincan.

Ever had a day that felt like you're shoveling snow from the driveway? In a blizzard? With thunderstorms & falling unicorns? Like you shovel away one m² & turn around and no footprints visible anymore? And snow built up to your neck?

Today my work day was like that.. xcept shit..shit instead of pretty & puffy snow!!

Working on things a & b, trying to not mess either one up, then comes shit x, coworker was updating production.. ofc something went wrong.. again not testing after the update..then me 'to da rescue'.. :/ hardly patch things up, so it works..in a way.. feature c still missing due to needed workarounds.. going back to a and b.. got disrupted by the same coworker who is nver listening, but always asking too much..

And when I think I finally have the b thing figured out a f-ing blocker from one of our biggest clients.. The whole system is unresponsive.. Needles to say, same guy in support for two companies (their end), so they filed the jira blocker with the wrong customer that doesn't have a SLA so no urgent emails..and then the phone calls.. and then the hell broke loose.. checking what is happening.. After frantic calls from our dba to anyone who even knows that our customer exists if they were doing sth on the db.. noup, not a single one was fucking with the prod db.. The hell! Materialised view created 10 mins ago that blocked everything..set to recreate every 10 minutes..with a query that I am guessing couldn't even select all that data in under 15.. dafaaaq?! Then we kill it..and again it is there.. We found out that customers dbas were testing something on live environment, oblivious that they mamaged to block the entire db..
FML, I'm going pokemon hunting.. :/ codename for ingress n beer..

"try harder and smarter, we will do a training if needed"... A coworker replying to another coworker (non dev tech support guy who never used postman in his life) in public chat... And I can't help but think that he is implying that the tech support guy is stupid.
KNOWING POSTMAN DOESN'T MAKE YOU SMART!!! AND YOU NEED TO SHOW SOME RESPECT AND LEARN HOW TO SPEAK!!

Look here Mr Senior Tech if you don’t know 100% what you’re doing, don’t fucking touch the goddamn firewall with your fucking sausage fingers and you overblown call center team lead. I mean you need to have the confidence you would have if you were eating a banana and some one told you it was a poisonous berry, you’d laugh and eat it anyway, cause it’s obviously a banana. That’s the kind of confidence you need to have when fucking with the entire goddamn network configurations. I just went thru a 7 hour shit show because you THOUGHT you knew what you were doing. Not a damn thing was broken there. One service needed a hole in the firewall and you fucked all this beyond an easy fix. Now I’ll admit I don’t have that much confidence working with the firewall, that’s why I would fucking cal one of the companies that set it up even though we don’t necessarily have a support contract, it would have cost a lot damn less to have them work on it than for the whole company to be down and for me to have to stress over every fucking thing going (or not going) on.

Sony.

I don’t *hate* them, but I had really high hopes for Xperia smartphones back then, five years ago.

So I saved up and bought one. That’s what I got:
1. It was getting slower and slower
2. Micro usb broke just months after I got the smartphone
3. Sticky fragile screen with absolutely no oleophobic coating
4. NO UPDATES TO KITKAT AND LOLLIPOP! They just left us behind!

5. The main reason.

I catch moments with my camera. For me, camera is a vital feature, the most significant factor.

I once needed it really urgent and it just said “Camera is unavailable”. And that’s all. Camera is gone forever, broken. Factory reset haven’t fixed it.

You, alongside with Meizu, turned me away from android irreversibly and forever. When I heard about no update, I literally felt abused. Just like a girl whom random fuckboy made a proposal to, fucked and then left just months later.

With that level of customer support, basic respect to me as a user and buyer and that level of quality control, fuck you and your sloppy bricks you call smartphones. Maybe things are changing now, but I don’t care anymore and hardly ever will.

P.S. it heats up as hell, fucking pocket stove

Never been promoted.

I was at my last job for 3 years 6 months (first out of uni), my last mid year review I was discussing my performance with my manager, he said I was doing everything I needed to be promoted, just needed to wait a bit longer. I had been performing at that level, with that extra responsibility, for 18 months.

I've since left for a job at Amazon, start in a week, and will literally double my salary. The thing that annoys me is I was one of the most junior engineers in the building, but giving support and teaching almost every engineer in the office. Granted, the company was only 30 people (mostly engineers), but still felt undervalued...

Some customers are nice.

Ive been working with a customer to enable a feature in the database. It was tough, because the escalation from support was your standard 'Customer wants apples in the T-1000, please do the needful'. After several emails back and forth we reach an agreement about what needs to be done.

This is something I'm sure can't be done. I test it in my local install, yep, confirmed that's normal behaviour. The customer, however, is stalwart - he's suggesting changes to the database that would potentially give him what he needs. I figure if he's going to this much effort, I'll confirm with our product specialist to see if there's a way around it.

Five minutes later I'm emailing the customer with an apology as I have unwittingly never known of, or committed to memory, the existence of a distinctly non-hidden check box that enables this exact function. I pass this box several times a week at least, and I've worked on this software for two and a half years. Never have I needed to use it, so my brain just processed it as background imagery.

The customer just responded with the kindest email absolving me of my sins, thanking me for my humbleness and for my time.

I want him to have more problems so I can work with him more.

OK Mr CEO/President whatever self aggrandizing title you want to call yourself today, where the fuck is your spine! You want to have support help boost your sales but don't tell sales that you are letting support handle some sales and sales is mad. Now you are quivering under the thumb of the Lead of Sales. What the hell. You are the leader of this company.

Why did you not stand up for your decision to begin with? I'm not going to get into whether or not it was good, but if you are going to make a decision to experiment with new things fucking stand by it and let everyone in the company know.

You've exacerbated the division between departments and ton this company further apart. If you don't start standing up for things, you are going to destroy all that you've helped build! Furthermore, I will not simply be your loyal vassal and watch all the people doing support for my products get fucked over. I will leave you high and dry if needed. I really hope you don't make it needed. You gave me a great shot to be honest, I'd hate to have to turn my back on you in anger. But don't think for a second I won't do it.

Your entire programming department has also been put in the cross fire of a fight you just made so much worse. You are the only one who can clean this up. Are you going to stand up for us? Are you gonna stand up for your self? Or will you just break and show us where the real power lies? We will find out soon.

*sometime during my sophomore year in university. I was a Biology major and just switched to Computer Science. I'm currently a senior graduating in the Spring.*

Me: "Mom and Dad I changed my major to Computer Science!"

Parents: "How will you be able to make a living playing games?"

Me: "I won't be playing games, I'll be coding/programming things and building software."

Parents: "I thought you wanted to become a doctor?"

Me: "Well I decided I wanted to choose a career that I like and I also didn't want to stay in school for 8 years. Also, the salary I can make as a developer/engineer is close to that of some doctors."

Parents: "Well we wanted you to go to be a physical therapist. We feel that it's the best option for you."

Me: "I think this is my best option because there aren't even enough people available to fill the jobs that will be around when I graduate. Which also means that I can make a higher salary."

Parents: "Well I guess we'll see if you can make a living and provide for a family just playing/making games."

Me: "That's fine I never needed your support anyways."

*My parents thought that if the job wasn't physical labor then it wasn't a "real job". (Idk how they decided that a Physical Therapist was a "real job") I moved out less than a year after this argument because I was constantly put down by my parents for coding/programming as well as playing video games in my spare time. They thought it was childish. This has shown me what I won't do when I become a parent.*

*Just a side note: I have paid for everything I own that wasn't gifted to me since I was 18 and had a job while attending college. I also got a scholarship to go to college, so my parents didn't have to pay for any of it.*

I don't get it.
I tried Kotlin on Android just for fun, and it doesn't support binary data handling, not even unsigned types until the newest version. Java suffers from the same disease.
How does one parse and process binary data streams on such a high end system? Not everything is highlevel XML or JSON today.

And it's not only an Android issue.
Python has some support for binary data, and it's powerful, but not comfortable.
I tried Ruby, Groovy, TCL, Perl and Lua, and only Lua let's you access data directly without unnecessary overhead.
C# is also akward when it comes to data types less than the processer register width.

How hard can it be to access and manipulate data in its natural and purest form?
Why do the so called modern programming language ignore this simple aspect that is needed on an everyday basis?

Just reminiscing about the time I needed to recover my ldap password and the procedure consisted of an asthmatic tech support dude showing it to me in a giant spreadsheet.

It took AWS about a month to figure out why their load balancer was screwing up content length for requests from our site. Multiple times the ticket was closed due to inactivity because they took so long to investigate. Turns out there's a bug with how AWS load balancers scale, and when they are below a certain traffic threshold they truncate extremely long content. Their solution was to edit the balancer behind the scenes to always be scaled up, and then tell us to never delete it.

So then every time we needed to set up a staging environment we had to contact support so they'd edit the balancer. Which always took ages since most of the support agents didn't understand the convoluted issue and had to forward it on to more technically inclined staff, who then had to investigate fresh every time.

This was ridiculously annoying, so I spent months writing an automated solution to spin up staging new environments on the spot, this made use of a haproxy server which had to edit rules on the fly so that the AWS balancer could be circumnavigated. It was a better system then the old way anyway, but all the same an irritating issue to be forced to deal with.

All around a very shitty experience. This was a few years ago now and I'm not employed there any more, but I hope AWS fixed this since then.

God, the dude who "assisted" me today can go and fuck himself with a cactus.

I need to configurate and integrate some cms into a project. But since the documentation is utter horse shit and superficial, it's fucking torture to do so!

So after creating an issue on their helpdesk, i get an answer from some employee there. Instead of actually posting something useful, he decide that he could instead quote the fucking documentation.

Of course, he also quotes the very page i mentioned in my issue for being COMPLETELY USELESS. This goes back and forth. And he keeps just quoting the fucking documentation.

So i decompiled their product and painstakingly worked out how the feature worked that i needed.

Fuck you support asshole. I hope you get to maintain a legacy VBA project!

Lady next door was visiting me. She is 67. She is a kinda psychologist and she needed a new site. With her just sitting here, i generated one with gpt and explained her html a bit. The instructions are as follow:
- if you add a page, duplicate the other page and remove the text you don't want. Do not remove html unless it's around content what you don't use anymore.
- learned her how to copy a href and change the link.

So, first, she asked me for a website. The last thing I want is somebody's website in maintenance or even work on it. Making "beautiful"/commercial sites is not my hobby.

Now, for 1,80 per month she has a domain name (i asked if it will have SSL, that's still bit unclear) and 1,- hosting per month. I think it can be even cheaper. It doesn't support php/python and stuff.

TLDR; i gave someone a HTML site generated in 5 minutes, tried a few style sheets and she was happy with it. Bye bye designers :P No one cares! Also full responsive.

I am really stressed rn. I have terrible Imposter's Syndrome coupled with this being my 2nd year as a professional (bootcamp grad) and an extreme lack of insight and support from my company. WFH has only exacerbated it. Im on a 2-ish person team handling some ancient legacy code with no one ever willing to just throw me a fucking bone. My supe is actually on my team and makes up the "ish" part and has always told me to ask questions but when I do he gets pissed and reminds me of all the people who are working and super busy and dont have time to stop what they're doing and help me. Its my first job in tech and I just need to know if this is a consistent thing across the board bc im ready to fucking jump ship. My anxiety levels are through the roof and when I go over our backlog I look at every card and ask myself how tf Im going to grt it done bc Ive never seen any of it before. Initially I thought i landed a great workplace with complete autonomy but now I just dont know. My other teammate has a habit of being condescending, whether he realizes it or not and therefore I just feel like im out here alone trying to figure all this shit out. This sprung from a card ive been working on for 2+ months but cant resolve, finally I just came to the conclusion it was above what im currently capable of and he told me he's "disappointed Im just throwing in the towel" even though ive asked for help from senior devs. Idk what to do, he even told me there'd be cards I may hit a wall on when I first started but this just feels shitty. Ive had other things going on to including surviving a fucking hurricane, having a friend murdered, and having my dad die all within a few weeks time. I am absolutely stretched to my emotional limit, but I dont know if Im overreacting. Anyway, I just needed to vent to people who could understand, thanks for reading.

One of my most arrogant customers was one that constantly called support because she could not get things to work as she wanted.

We repeatedly told her that she was working against the way the system was built and that was what was causing her problems.

This was not a custom system for that customer but a cloud product we where offering with over a thousand customers on and it was designed with a certain workflow in mind.

Despite this she always complained that the system was wrong and we needed to fix it.

She was also always late for her deadline complaining that she did not get the information from her bosses in time and demanded we help her get it done :)

But I was fortunate that everyone at our company held a unified position that it was not out fault that her bosses gave her info late or that she tried to do things in a way the system was not designed for.

So when she got to aggressive we just offered her to go somewhere else.

I thing they finally did, after about two years.

My previous employer, which I've described on here many years ago as "the best job I've ever had", pivoted a couple of times during my time with them.
I felt obligated to help them, next thing you know I'm no longer developing, the company focus changes and I end up in a general IT support position.
I knew I needed to get out, but the skills I'd picked up were mostly forgotten because they weren't being utilised. When I looked for other positions nowhere was taking on someone at my barely-existent skill level, despite being well liked in terms of company and team fit.
I was tired all the time, stressed out, miserable. I couldn't grow in the company and was starting to worry about finances due to company issues. I thought COVID and lockdowns would help me get myself back in the game, but I burnt out with everything I was trying to take on at once and didn't make much progress.
When I was made redundant I'd thankfully picked up enough to finally find a much better position. The old company was in a lot of trouble and it's a case of when, not if, it will fold.
Now I really am doing the best job I've ever had, feel much better about myself and my relationships have improved.

The feature was to parse a set of fairly complex xml files following a legacy schema. Problem was, the way this was done previously did not conform to the schema so it was a guideline at best, which over the course of many years snowballed into an anarchy where clients would send in whatever and it was continuously updated per case as needed. They wanted to start enforcing their new schema while phasing out the old method.

The good news is that parsing and serialization is very testable, so I rounded up what I could find of example files and got to work. Around the same time I asked our client if they had any more examples of typical cases we need to deal with, and sure enough a couple of days later I receive a zip with hundreds of files. They also point out that I should just disregard the entire old set since they decided to outright cut support for it after all if it makes things simpler. Nice.

I finish the feature in a decent amount of time. All my local tests pass, and the CD tests pass when I push my branches. Once we push to our QA env though and the integration tests run, we get a pass rate of less than 10%.

I spend a couple of days trying to figure out what's going on, and eventually narrow it down to some wires being crossed with the new vs. old xml formats. I'm at a loss. I keep trying to chip away at it until I'm left with a minimal example, and I have one of those lean-back moments where you're just "I don't get it". My tests pass locally, but in the QA environment they fail on the same files.

We're now 3 people around my workstation including the system architect, and I'm demonstrating to the others how baffling and black magic this is. I postulate that maybe something is cached in my local environment and it's not actually testing the new files. I even deleted the old ones.

"Are you sure you deleted the right files?"

"Duh of course -- but let me check..."

Well well well.
Story time.

Since we are working from home for the past 4 months, I finally decided to install a Microsoft SQL server on my home server. (Mostly was using Azure)

My server is running Windows Server 2012 R2.
Tried installing SQL 2019 : fail, 2016 : Fail, 2012 : Fail. Some obscure message about some DLLs not being at right version. (And a warning that it is no recommended to install SQL server on domain controller, but I know, it is my home setup, not roduction)

“Ok fine, I’ll install it on my PC instead”. Windows 10 PC. NOPE. “Cannot install on a compressed drive”. Welp, wtf ? (Of course you cannot select destination install folder, I could’ve put it on another drive).

So here I am. Working 100% on Windows, installed Ubuntu server 20 LTS in Hyper-V, Installed Microsoft SQL server on it (BTW, install is very easy compared to windows). And that shit is working. And new “Terminal” app does support SSH out of box, no need to add Putty !

So as a Windows user, I needed Linux to make Microsoft SQL techno work.

Nothing will ever surprise me anymore. (BTW it’s fucking fast. I like SQL server on Linux)

Dear X. There's an obvious error with the way you're merging arrays; instead of conditionally adding items to the existing array, each condition overrides any items added by the previous conditions, which is clearly not the desired behaviour. I'd love to add a test to illustrate this behaviour, but you're not using them. I'd also love to create a simple pull request, but for some fucking reason you're using the worst possible version control system so I can't do that. I've submitted a support ticket along with all the code needed to fix this silly mistake, but apparently you either don't understand 2 lines of your own fucking code, or you didn't even bother looking at it before posting a shitty generic reply about "needing more information". There is no such thing as more information. There are two IFs, and they are supposed to add items to the array, not override any previous items. It's written in your own comments, and it's pretty obvious from the way the rest of the function merges those items.

Also, use a fucking linter, your code is a mess.

When you’ve been warning of how much stuff needs work to support TLS1.1 depreciation but now all that stuff broke because he had you working on a bunch of other random less important stuff. Now he is saying back to me the exact things I said to him about why we needed to work on this stuff months ago.

I'm BACK! (Just haven't used DR in a looong time cuz I had other jobs and kinda forgot about it).
But now I am back and recently got hired as the IT-support guy for some health centers. The best part is that they had some old systems that needed updating so here I am trying to wrap my head around PHP before throwing myself in someone elses code, someone got any tips for learning PHP?

Was once interviewing for Ops support roles looking after multiple websites wrote in java, rails, php with some rest apis, apache, varnish and more....

We were also starting moving towards automation and devops practices so we needed to expand...

We have a great CV from someone who had all of the technologies and chef mentioned on their CV so we were positive....

Invited to interview and something wasn't right..... I dropped a "so you mentioned a few different languages on your CV, can you talk me though some of the applications you've looked after and what languages they were written in, etc?"

His reply.. "yes I looked after a lot of applications and helped people with them in English"

Me "oh.. Okay.... So those apps which software languages were they... You mentioned things like Java and Php and automation tech like chef?"

Him "well yes they were all sorts of things but I predominantly looked after the apps that were wrote in English... Didn't deal with any wrote in java or chef... Just English"

Me ".... Does anyone else have any questions?"

Safe to say we didn't offer him the job....

So i started an (8 month) internship in January. Team of 4 (2 senior/mid level devs + boss) plus 6 or so other people in our other office overseas. Everything was going really well IMHO. Boss's feedback for halfway through the internship was good too.

First 4/5 months were great: loved the team, got feedback and help when i needed it, wasn't stuck doing support too much, etc.

This all changed when both the devs moved to our other office. My boss works from home a lot and has frequent meetings, so i hardly see him. I have a 1 hour window first thing in the morning if i need help from the devs overseas. After that im on my own.

If i get stuck, even on something very small that a more senior dev could explain in 2 minutes, I'm stuck either unable to work or figuring it out (wasting hours of time) for the rest of the day.

On top of this, since I'm the only one around in our office, im stuck on support every week which takes hours of my time usually. Last week support ate up most of my week, which put me way behind schedule on my other work. (That was an unusually busy week of support.)

Feeling incredibly frustrated right now, just wanted to get this off my chest.

What is it with non-technical managers, especially those in sales, thinking that the solution to all problems is to "just pick up the phone and ring them?" This was *always* his opinion, whether the web service we were using wasn't accepting a valid request (apparently this was best "explained over the phone", I kid you not - have you ever tried speaking JSON?!) or whether we just needed a simple request going in to increase the API limit. I mean I could send an email or log a ticket in a few minutes tops, but you want me to spend 2 hours on hold to a support department only to be told "ah we don't take those requests over the phone, here's the URL, log a ticket."

Then it's always a case of "I don't understand why they're like that, all the guys I speak to are happy to help on the phone". Yeah, beacuse you're in sales & marketing you muppet. Blathering on to each other so you can stroke the egos of yourselves and your companies is kinda in the job description.

Grr. This was all a while ago, but I thought of it just now and the pure concept just annoyed me, so here it is. I really hope he's not doing the same thing to guys under him now (but let's be honest, he probably is.)

I guess I should relate what work experience I have: my internship.

A little backstory I suppose. It's required at my school to do an internship to graduate except under certain circumstances. They encourage work experience a lot where I study. It was around time for me to apply for internships. However, the closest I got was a phone call with Amazon that I biffed when they started asking about stuff like sorting algorithms and other Big O notation stuff. So I was pretty desperate. I found a small company that were looking for internships and got an interview with them. The pay was dirt (I made more as a crew trainer at McDonalds) but I needed that internship and they were only 10 minutes away.

Immediate red flags when I showed up to the address. At first I thought I was wrong, But I noticed the sign of the company pointing up some stairs that were installed on the side of the house I was in front of.

Interview was a bit weird. It was with the CEO and the marketing manager. Again red flags. I show up for work a week later.

Turns out, they have no full time developers. 1st day was getting my workstation ready and 2nd day I was running Ethernet cables to the basement where the phones were connected. Spent around a week doing that.

This was supposed to be a Software Engineering internship?? Excuse me?? I came here to learn how working on Software is supposed to be like! I was also their "tech support" both for their computers and their crappy software that was built 16 years ago that people still pay for that I had NO idea how it worked because I just started and NOBODY taught me anything! To make matters worse, even if I wanted to delve into the code to see how it works it was all made in ancient Perl which didn't make things any easier.

But I needed that internship to graduate. And thus begun my 9 months with them and boy howdy I have stories to tell. Stay tuned in the future.

Help. I work with a guy who really wants to learn programming (he’s sales/support rn) and is even taking some courses on it. He seems eager enough to learn, the problem is he is just so fucking stupid I don’t know whether to encourage him or level with him.

He somehow managed to pass a course on Java (which I still don’t believe since I had to help him put his lines of code in the right order ffs), but now he’s signed up for C++ and data structures and I honestly don’t know how he’s going to do it.

This is the type of guy who loves “coding” but thinks debugging is a waste of time.

Normally I encourage anyone who wants to learn programming do so, but let’s be honest it does take a modicum of intelligence and this guy has zero common sense at all. We’re talking about a guy who sent me a *screenshot* of an Excel file that I needed to copy some activation codes from. And then had absolutely no idea what was wrong when I replied “are you fucking with me right now?”

*sigh*

And that’s not even scratching the surface. I sent him a zip file containing some updated code and walked him through how to update them on Slack (really basic, copy/replace files stuff). Then the VERY next day when I sent him a second update he asks “is there something you want me to do with this?”

The instructions were literally the last thing we talked about in the chat log.

I actually fear the stuff this guy would unleash upon the world if someone were actually able to teach him how to write a whole program.

What should I do? Right now my plan is to be vaguely supportive but secretly hope he will realize he’s in over his head and drop out before any damage is done. But my worry is he may just be SO dumb that he actually thinks he can do it. At that point I guess I just have to put my faith in his school and pray that they aren’t just giving degrees away to whoever can afford them. Because fear the day this guy ever gets a degree in programming.

The year was 2006. During the first half of my career, I use to work in the NOC. This was before I made my transition to software engineer. I worked on the third shift for a bank services company. The company was on a down turn. Just years earlier they just went public, and secured a deal with a huge well known bank. Eventually they entered a really bad contract with the bank and was put into a deal they couldn't deliver on. The partnership collapse and their stock plummeted. The CEO was dismissed, and a new CEO came in who wanted to "clean things up".

Anyway I entered the company about a year after this whole thing went down. The NOC was a good stepping stone for my career. They let me work as many hours as I liked. And I took advantage of it, clocking in 80 hours a week on average. They gave me the nick name "Iron Man".

Things started to turn around for the company when we were able to secure a support contract with a huge bank in the Alabama area. As the NOC we were told to handle the migration and facilitate the onboarding.

The onboarding was a mess with terrible instructions that didn't work. A bunch of software packages that crashed. And the network engineers were tips off, as they tunnel between our network and the banks was too narrow, creating an unstable connection between us and them. Oh, and there were all sorts of database corruption issues.

There was also another bank that was using an old version of our software. The sells team had been trying to get them off our old software for over a year. They refuse to move. This bank was the last one using this version, and our organization wanted to completely cut support.

One of the issue we would have is that they had an overnight batch job that had an ETA to be done by 7 AM. The job would often get stuck because this version of the software didn't know how to fail when it was caught in an undesired state. So the job hung, and since the job didn't have logging, no one could tell if it failed unless the logs stopped moving for an hour. It was a heavily manually process that was annoying to deal with. So we would kill the JVM to "speed" the job up. One day I killed the JVM but the job was still late. They told me that they appreciated the effort, but that my job was only to report the problem and not fix it.

This got me caught up in a major scandal. Basically they wanted the job to always have issues everyday. Since this was critical for them, all we needed to do was keep reporting it, and then eventually this would cause the client to have to upgrade to our new software. It was our sales team trying to play dirty. It immediately made me a menace in the company.

For the next 6 months I was constantly harassed and bullied by management. My work was nitpicked. They asked me to come into work nearly everyday, and there was a point I worked 7 days with no off days. They were trying to run me so dry that I would quit. But I never did.

On my last day at the company, I was on a critical call with a customer, and my supervisor was also on the line. My supervisor made a request that made no sense, and was impossible. I told her it wasn't possible. She then scalded me on the call in front of customers. She said "I'm your supervisor, you're just a NOC technician, you do what I say and don't talk back". It was embarrassing to be reprimanded on a call with customers. I never quite recovered from that. I could fill myself steaming with anger. It was one of the first times in my adult life that I felt I really wanted to be violent towards someone. It was such a negative feeling I quit that day at the end of my shift with no job lined up.

I walked away from the job feeling very uncertain about my future, but VERY relieved. I paid the price, basically unable to find a job until a year and a half later. And even was forced to move back in with my mother. After I left, the company still gave my a severance. Probably because of the supervisor's unprofessional conduct in front of customers, and the company probably needed to save face. The 2008 crash kept me out of work until 2009. It did give me time to work on myself, and I swore to never let a job stress me out to that degree. That job was also my last NOC job and the last job where did shift work. My next few jobs was Application Support and I eventually moved into development full time, which is what I always wanted to do.

Anyway sorry if it's a bit long, but that's my burnout story.

The lack of community support for NGINX is horrible (though it is getting better).

I was an NGINX disciple from the beginning; I switched over from Apache as soon as I found it and used it everywhere. The issue with that is that most services only provided Apache configuration files, forcing me to do my own research and translate them.

Thankfully the NGINX community has done a lot of work already; I was able to find a lot of the configurations I needed online, but I also spent a lot of time learning how to use it. Now, if you give me a few hours, I have the knowledge and resources to make it do whatever you need it to do (within reason, of course).

lord knows I have missed devrant. my dad dragged me away on business. the hardest part was parting with my PC. I felt it.........

we buy cashew nuts and have them exported for this random Chinese lady. tried discussing about computers to the village boys but none of them understand anything. everyone is surprised I have a whole computer to myself at home, most have never seen any and just nod their heads like they understand 😂😂😂.
my dad wants me to be a produce exporter I keep hearing things like "there's a lot of money here, if you want to start on your own I'll support you". but then it's hard for him to drop a penny so I can buy a proper PC that is used(I just needed something efficient). I kinda feel like this struggle will make my success story much more interesting but then, what if I dont succeed?

Needed my Windows 10 vm for parallax propeller development again. Should be pretty straightforward:

Start VM. Very unresponsive and Interface glitches with 2GB RAM so I give it 4GB to get on the desktop. Bruh, off to a good start.

Turns out that there are a few updates. So I try to install them. After two fucking hours Virtualbox screams at me for being out of storage. FFS Window$ updates managed to take up like 20GB extra.

Had to install it from scratch since my drive is full. Now my key won't activate because it is already activated. 15min support hotline, because 6*8 characters are necessary for a f*cking Phone activation.

Damage assessment:
1h of my life I will never get back, a barely viable operating system and I'm not even sure if USB passthrough works.

PSA:Gnome-Boxen has a superb unattended installer.

I found the best text editor for basic code fixing

For a couple of days, I was looking for a simple terminal-based text editor for taking simple code notes or basic code fixing kinds of stuff.

As an aspiring developer, I really like the concept of coding without touching the mouse.

So I downloaded the king of CLI text editors, Vim.

Now, guess what happened.

Yeah, you're right. I stuck inside vim and couldn't even quit from there.

Then, I started watching a bunch of tutorials and started reading vim's documentation.

But then I realized, I have to learn a lot of things only to operate vim and it's a pretty lengthy process.

At that time, I really needed a very simple text editor for doing basic stuff.

But, vim is not simple... you know :)

So, I had to come back to 'nano' & I was not happy enough to write codes by using 'nano'.

Suddenly, I discovered another really cool text editor called 'micro'.

It's really awesome.

It's not as advanced as vim but definitely a lot better than nano.

Micro is an open-source command-line text editor created by Zachary Yedidia.

Some basic key points of Micro:
1. It's really easy to operate.
2. It has different colours and highlights.
3. It supports syntaxes for over 70+ programming languages.
4. It has mouse support.
5. Plugins & colour schemes.

The best thing for me is colour schemes & screen split support.

Check out my full article on DEV - @souviktests.

I was returning something at MicroCenter the other day. The guy in front of me was picking up a laptop be brought in to have fixed. They had replaced the motherboard, and put all his old data on an external drive.

"So what's this?"

"This is an external hard drive. We copied all the data from your laptop onto it and put a fresh install on it."

"So .. how do I get to it?"

"You just plug it in, over USB."

"So how ... how does that work."

This goes on for a while. Shop owner has to start his computer. Plug in the drive. There was a lot of, "So everything that was on here, is now on here?"

The guy had no basic understanding of external hard drives, USB, copying files ... thankfully while the files were copying from the hard drive to his desktop, he said he needed a longer cable to the router so he could put it on the other side of the room. It took the guy behind the desk an unreasonable amount of time to direct him to the isle with the Ethernet cables, but once he did, I was finally able to return my item.

I'm glad I no longer work in desktop support.

When my company decided they needed i18n cause we had one Japanese customer so we need to support multiple languages. And the customer churned after we released the Japanese version of the app

Rant time. Oh boi.

So, a bit of context: I am a university student in Greece and I have a desktop PC with elementary OS on it. When the unis closed down because of Coronavirus, I moved back to my parents', without my PC, only a usb stick with elementary OS installed on it. That was before the lockdown. My parents have a desktop PC and my old laptop, both with Windows rn. I'm only able to work using Linux, so I've been just popping that elementary OS USB stick whenever I needed to work.

All cool and good. Until the usb got full. It was a 16GB one after all. No biggie, I bought a new 64GB one from a well known Greek tech shop along with a webcam my mother needed. It was a LEXAR one.

They fucking took a week to transfer it. As if the closest shop to me was in fucking Germany. For context, the drawing tablet I bought from China the other day only did 2 weeks to come. During this time I could barely use Linux because my USB stick had only some 600MB free.

Ok, wtv I said to myself. I am a patient person after all. I received the USB stick, along with the webcam, in good condition, in their packaging. Alright. I dd'ed everything from the 16GB stick to the 64GB one and then I extend the partition. Everything works flawlessly. And it's faster too.

Next day, I boot up from it again. It boots up good. Nice, time to do some work. I open my editor. And it fucking freezes. The editor is not some VSCode or Atom or any of that heavy shit, it's just elementary OS Code. A very lightweight Gtk3 app. Strangely though, the rest of my OS (the dock autohide, eg.) Seems totally responsive. I try to open another app. No luck. Not even switching TTYs work. Good shit. I force shutdown my PC. I try to boot again from that piece of shit. And guess what! NO BOOT BITCH. Like, fuck you. I boot from my previous 16GB one. Linux won't recognize it. No /dev/sdc like I used to have. Ok, lsusb. Nope, nothing. I disconnect it and reconnect it, and lsusb. An empty entry appears.I run it a couple of times, and the it disappears again. I switch to TTY 2. I get read errors and usb error -71.

And I want to fucking explode

I call back to support for the warranty coverage. I wait for a good 10 minutes and a nice lady picks up. I tell her the issue. She says that the support team will call me for the issue this day it the next day.

I hang up.

It feels like some fucking prank. YOU MOTHERFUCKING TOOK SO LONG TO DELIVER MY SHIT. Not to mention that the shitty courier service they are working with wouldn't deliver the goods to my home because it's slightly out of town. AND NOW YOU ARE DELAYING MY WARRANTY RETURN? HOW THE FLYING FUCK DID YOU BECOME A WELL KNOWN TECH SHOP WITH SUCH SHITTY SERVICE?

IF YOUR BRAINS WERE DYNAMITE YOU WOULDN'T HAVE ENOUGH TO BLOW YOUR NOSES.

YOUR THE SERVICE EQUIVALENT OF A PARTICIPATION AWARD.

Foreigners' view of Greeks suddenly doesn't seem so unreasonable. Yes, we are fucking lazy asses. And we also hate that. We hate each other for that very reason. May this country not live any longer.

So I’m in a bit of a pickle.
I’ve become involved with a pretty fast paced group project. We’ve got 9 weeks to write up a mock PDR and all of the communication is done through Discord and teleconferences. As of last week an issue came up where one of the teammates (Black) felt accused by Red of being called authoritative and feels disrespected by the following message: “I don't know if I'm picking up on it correctly, but it feels like you want to control every situation. I feel like you're trying to take on a part of everyone's role so that you also need more people a part of each sub category. I think whatever happened is done whether we did turn it in late or not, I don't think we need to pressure others to do more that is needed. Also, Project Manager's dad passed. Not to make it an excuse, but I think it should be taken into consideration. Also, we didn't even verify all the positions til the meeting we had. So even still, we would have had to turn it in late since there were so many arrangements
If you don't trust your other members to do their job without having to be supervised, it can be counterintuitive to the whole teamwork aspect.” This message was sent after we missed a deadline to submit a team organization chart and Black team member insisted on becoming a third Assistant Project manager while making it seem as the other 2 APM’s were incompetent at their job.
Although I agree that it is difficult to communicate all of your emotions through written messages, I still think that taking your tone into consideration is crucial when working remotely. Am I wrong? Is there a better way to work with this team member? It’s still very early on in the project and this is the first time I’m working on a project with others with very little face to face communication. Typically when similar issues became present in other group projects, we would all sit down and discuss it and try to reach an agreement (or at least an understanding of where everyone is come from). Any advice is seriously appreciated.

So, even as a long-time Apple user, overall there really wasn't too much exciting in the announcement last week.

That said, seeing the Mini get a spec bump caused the ears to prick up a bit. My 2014 is running fine, so it'd be a bit capricious to upgrade, but it does have one very annoying limitation:

It *will* *not* allow me to run 3 monitors at once.

Found this out for certain when I first got it and plugged one into each Thunderbolt port, and then another into HDMI, producing a courteous notice that I needed to remove one of them due to GPU limitations.

Anyone who knows more about hardware than me able to speculate if the new one might be able to support said extra monitor?

FUCK YOU EMOJIS! FUCK YOU AND YOUR EVER FUCKING GOD DAMN SPECIAL WAY OF BEING HANDLED.

Now that I have that part out...

I really fucking hate emoji at this time. Currently I'm working on one of my projects that has markdown support. One of the things I'm extendending the parser with is github style emoji (eg. :smile:) now this part works great. The problem however is getting that short code into a unicode char for HTML. And at the same time I have to take any unicode emoji inserted into the text box by phones and stuff and convert them into the shortcode (My database does support emoji but it's much nicer to store all emoji with the same standard)

All of this has taken 5 hours of research (needed a database of unicode -> short names) and several hours of converting the data from someone elses json into something I can use. (AKA Shrinking the damn file to only what I need) and now I've spent 5 more hours working on the actual code. And I still don't have it working properly.

Is there is an extension in VSCode where the ";" is added (when needed) if the file extension is for the programming language which support ";" ?

I been switching back and forth from the python and C++ and my sub-conscious is killing me.

Now it's a C++ I need a ";" , moment later I am coding in python and python don't need ";" .

I've always wanted to do something in IT Support, but I didn't know where to start. I've been helping my co-workers optimize their system and even helped retrieve photos from a tablet that had a broken screen; her service plan said along the lines of "if they weren't there they were lost," I was able to retrieve them in a matter of hours (Really guys! I'm shocked! It was just a broken touchscreen, the storage was just fine. I think I'll remember this moment).

And because my growing impopularity, I started a new business called The Webnician. The company is split into two sections, the Technician, and the Web Developer. Hence, The Web(Tech)nician. I am proud of my name choice.

Then I wanted to become a certified technician, so I did some research on how to become one and found out I need to take the CompTIA A+ 220-901 and 220-902 exam and... I couldn't be more excited!

I've always loved computers, and maybe my late father had some say into it. Nevertheless, I am excited to begin my journey, even though it took awhile to find where I needed to go. I hope you all can follow me on my journey and support my new business.

I don't have anything else to say, so I'll just leave here.

I often wonder why JS is the only language that has the native support from browsers and native built in DOM apis?
The world has come up to a saturation point for so many techs:
- if a software is needed to be created for mobile, it must go through 1 layer of java (aka JVM) or objective C (i guess? for ios) before being understood by the CPU

- if a software is needed to be run via browser( which itself is made to run on jvm, objective c or machine language), it must go through one layer of js interpretters before being understood by the CPU

all the OS are made on C but the application and application platforms are made on specific languages. I wonder why can't there be a single application platform, if all of them(browser, JVM,objective C and whatever .exe apps run on) are doing the same thing and are equally mature to handle every usecase?

I'm so fed up with our current "Bugtracking"system.

In the past we've been using mantis bt.
A heavily modified version though. Exactly specified to the developers needs with an integration to our own desktop software, which has time tracking and reports.

Also we had a separate mantis for everyone else.
Support guys and so on.

Everything was working fine.

But then "someone" decided that we shouldn't have two different mantis versions running and should integrate the support into the developer version.

Well ok. Makes sense.
So we changed mantis a bit so we can better differentiate the projects and tasks.

But "someone" is just too fucking dumb to understand how mantis works.

So after some time "someone" decided we won't be using mantis anymore, but a steaming pile of shit we have no control of how it works.
(It's called Wrike if you want to take a look at that)

It's completely useless if you want to use it as a bugtracker.
Maybe it works for the support guys I thought and asked them.
Seems they barely use it. They rather write everything down on paper and manually write their times into our desktop software now. Fucking awesome!

And even better. "Someone" isn't using this confusing and totally useless shit either.

I'm fed up.
I'm gonna set up a new version of mantis write everything the wrike api gives me into it.
Also need to modify it, so it works with our desktop software again.
And an integration with our Gitlab would be nice too I guess.
(Can't use the old mantis version we had, because it didn't have projects inside projects, which because of Wrike now is needed to sync)

Uh...
Lots of work...
So much time wasted...
And so much time still has to be wasted...

GoDaddy. Is. The. Worst.

I'm working on an SSL cert domain verification for a client. The chat support tech at GoDaddy has no freaking clue what she's doing. She keeps telling me to follow the same help article I already knew about the first second I heard I needed to do this job. It didn't work. But she keeps going back to it, sure that I'm just a complete and utter moron who doesn't read. Never mind that I have screenshots to prove everything she's telling me is 100% wrong according to every error message this process is generating.

Now she's checking with the "SSL team". Which is code for "I have absolutely no idea what I'm doing and I'm frantically searching the FAQ database to figure out what this SSL thing even is."

That's what the last hour of my life has been. And 20 minutes of that was waiting in the chat queue.

The end of today was extremely fun.

Imagine the surprise. I was importing a simple 8 GB big virtual machine into the Proxmox hypervizor.

First issue: It was in the Open Virtualization Format (.ova) for easy import into... most hypervizors... Not Proxmox, however.

But really, not that bad, there are ways around it. Create a blank virtual machine through the UI, scrap the disk you create, then extract the two disk QCOW2 files from the .ova file, which by itself is just a POSIX TAR archive. Then import them through the commandline.

...So I did just that. The larger of the two was about 8 GBs, the other just like... 50 MBs.

The larger imported fine. The smaller?

Color me surprised, when it created a FUCKING. 1. TB. LOGICAL. VOLUME.

...

That it then proceeded to try and fill full of zeros...

Oh yes, it was one of the fancy dynamic storage files that expand as space is needed.

...
Tomorrow, I'll have to try if I can export just the filesystem data into an individual, shrunken down, normal, plain, old disk. None of this fancy black magic shit.

...Also... I don't get why Proxmox doesn't support that... The filesystem was only a few megs big... Ugh.

I have this little problem,

there is no constant electricity In the country where I live, in fact for the past 4 days there was not a single blink.

I enable auto save on my vs code to save me from tears,

now I have a file server with backup batteries and since it's a laptop mobo that was converted to a server, hooking up the battery was a no brainer.

I just saved copies of my files on it and if I edited any of them I'll just overwrite the file. this was only possible if I did this before the power goes out or else I am stuck again.

I decided to try vs code extensions that will save me from all that copy and paste work.

tried ssh, unsupported architecture error, didn't care I just needed ftp or sftp

I tried the simple ftp/sftp extension. worked pretty well. allowed me to connect to the server and add the remote directory to my workspace and with autosave the changes are uploaded immediately which means once power is out I can continue on my mobile phone(I have some android text editors that support ftp).

little problem. I discovered some things just don't work. even if I opened the whole directory, the contents will not be loaded unless I open them up like stylesheets and images and whatnot.

imagine having to open every single damn file before it appears on the browser, very annoying.

I need a solution, I have really tried.

Long post, TLDR: Given a large team building large enterprise apps with many parts (mini-projects/processes), how do you reduce the bus-factor and the # of Brent's (Phoenix Project)?

# The detailed version #

We have a lot of people making changes, building in new processes to support new flows or changes in the requirements and data.

But we also have to support these except when it gets into Production there is little information to quickly understand:
- how it works
- what it does/supposed to do
- what the inputs and dependencies are

So often times, if there's an issue, I have to reverse engineer whatever logic I can find out of a huge mess.

I guess the saying goes: the only people that know how it works is whoever wrote it and God.

I'm a senior dev but i spend a lot of time digging thru source code and PROD issues to figure out why ... is broken and how to maybe fix it.

I think in Agile there's supposed to be artifacts during development but never seen em.

Personally whenever i work on a new project, I write down notes and create design diagrams so i can confirm things and have easy to use references while working.

I don't think anyone else does that. And afterwards, I don't have anywhere to put it/share it. There is no central repo for this stuff other than our Wiki but for the most part, is like a dumping ground. You have to dig for information and hoping there's something useful.

And when people leave, information is lost forever and well... we hire a lot of monkeys... so again I feel a lot of times i m trying to recover information from a corrupted hard drive...

The only way real information is transferred is thru word of mouth, special knowledge transfer sessions.

Ideally I would like anything that goes into PROD to have design docs as well as usage instructions in order for anyone to be able to quickly pick it up as needed but I'm not sure if that's realistic.

Even unit tests don't seem to help much as they just test specific functions but don't give much detail about how a whole process is supposed to work.

2005 called. It wants its numbered file names back.

While I am mostly satisfied with "celluloid" as a worthy successor to xplayer, the first major disappointment I stumbled upon is `celluloid-shot0001.jpg`. Are we in 2005?

Just like xplayer, Celluloid, the new default media player of Linux Mint, should use proper, i.e. time-stamped names such as `celluloid-2023-04-10T00-47-42.jpg` or `celluloid-video_file_name-2023-04-10T00-47-42.jpg` for screenshots taken from videos, to eliminate the possibility of file name conflicts if files are moved into other directories, to make screenshots searchable by video file name, and to retain the date and time information if the files are moved to a device that does not support date and time stamp retention such as MTP (Media Transfer Protocol), and to allow for date range selection using wildcards in the terminal (e.g. `celluloid-2023-04*` for all screenshots from April 2023). Besides, PNG screenshots should be supported too, but that's out of scope here.

As a reference, the gnome and mate screenshot tools also pre-fill time stamps into the file name field.

Numbered file names were useful in an era when there was no VFAT and file names needed to have 8.3 file names that could impossibly fit a date and a time, and compact cameras used such names, but those times are long over. Just like the useless and annoying pull-to-refresh gesture on mobile apps and the Media Transfer Protocol, numbered file names belong to the technological graveyard.

If numbers are really desirable, at least `celluloid-shot0001.2023-04-10T00-47-42.jpg` should be used, to include both a number and a date. The command to get this date format is `date +"%Y-%m-%dT%H-%M-%S"`. For compatibility across operating systems, dashes instead of colons have to be used to separate hours and minutes and seconds.

Numbered file names are a thing of the past. Use time stamps.

My favourite bug fix was actually IT based and it was the first time my Eastern European, critical of my skills, family not only praised me but claimed that I was smarter than them.

My grandfather had changed from a telecom to a VOIP device for his landline. For some reason after installation, he could hear the other person on the line but they couldn't hear him. Me and my mother were away during this time so they called in the other family IT guy. This guy is no joke, he's one of the top in his company and makes a sweet six figures and lives in a mansion.

So he started looking things up, googling forum, etc. Couldn't find anything. Started calling the tech support and tried to deduce what it was and their tech support had never heard of such a problem. He takes his lunch breaks to help out my gramps. Keeps escalating, escalating and nothing. His conclusion is that they need to send him a new VoIP stick and they're not giving it to him. At this point, he's so frustrated that he screams at my grandfather to go back to paying 60 bucks a month for landline and to stop bothering him.

At this time me and my mother return and they have concluded that they need a new stick. My mom is great at intimidating people into free stuff so she and I go over to do so. At this point everyone is convinced of the problem and even I don't think I could fix it. But I decide to check if that's the case because I don't want my gramps to get a new stick and it still doesn't work.

I go through the typical forum hunting and there's Nada on the problem. I look at the stick and all the lights seem to be working, no error lights. And I wonder maybe the problem is not the stick, because usually you can't do anything at all if the hardware is broken. So I start thinking, maybe my gramps accidentally muted his handset while talking or something dumb like that. That wasn't it.

Then I decided to see if the problem was recreated on the other handsets. I tried one out and my mom could hear me but I couldn't hear her. What?! That's different! It was the opposite with the other phone. I conclude that it's working and there's something up with the handsets. So I go and do a reset on all of the handsets to make sure.

Lo and behold, the problem is fixed. It took me 25 minutes to solve. That guy gave up after a week of trying. My mom who assumed my IT skills were on par with other kids and nothing special had finally seen me up against an opponent, and not any opponent, a six figure high ranking IT specialist. And I didn't even use any secret, complex software knowledge that wasn't accessible to her or any other normal user.

That's when she finally said that I was smarter than her, that I just used my common sense. She would've needed some kind of prompting, hint or direction to solve the issue but I did it without any.

It was a very satisfying bug to fix.

This has been bothering me for a while. I have an old freelance client of mine I’ve created an web site for (his company) it was small one so I took the complete payment before deployment and I needed no contract. I deployed the complete version of the site on my server, bought the domain for his company under my name and it has been running for a year now.
Lately he had asked me to give admin privileges to his son (cs student 1y) to upload some photos of their new building. I noticed he ruined several functions on the site in doing so, but I was never paid to support that just the hosting for a year.
When I was making the design I made a simple but pretty logo as a placeholder for the site which went in production since they never gave me company logo. All good, no contract small cash all delivered, everyone happy.
Up until few days when I saw my f**king logo cut out from the site as 250px jpeg and made as a huge banner on the company building..
From my pov I would’ve never given permission to use that since its not something i’m proud of and would suggest to make a better one for a fee. I see this as stolen/unauthorized use of intellectual property. But the laws are super shitty in our country so at this point I am stuck at taking their site, domain a hostage until they pay for the logo they used or take it down or taking legal actions.. we never signed anything about that logo.

Part of one of the workarounds for Dirty COW is to disable ptrace.

ptrace is generally needed by debuggers.

I am team lead for L2 support at a company which makes a debugger.

RedHat are now shipping this workaround.

*ducks for cover*

*last week, sprint retrospect meeting*
TL : "So next is dotenv . Hey dotenv, tell us what went well in the sprint, what went wrong and what could be improved"

le dotenv: "so all went good for me. i had just 5 tickets and i was able to complete them on time. i am grateful for team to provide support when needed in those tasks. no areas for improvement or wrong from my side"

*next sprint*
TL : "So dotenv, you have these 7 tickets with 3 being p0 priority. you also have 2 releases in addition to these tickets. also, since your senior is going to Malaysia for a nice fucking week, here is his additional 5 tickets with 3 p0 priority and 2 releases :)"

me : 🥲
----
I really need to push up my blame game :/

hard choice guys help me out
AI development needed, but little to no resources, also should a use a gpu or a cpu for this calculations
tesla k70 gpu -
google cloud - $0.7/hr
aws - $0.9/hr but full support upfront if any device issues and device switch instantly
dwave 2000q - don't know because too extreme for medium to large scale apps, also it's a qauntum computer , prices might not be by an hour but by month/year

When you're using openapi generators and stuff for generating SDK code and let "the architect" handle the data structure and nomenclature, don't you hate having to add 33 (I counted) models, most of which are just the same class with different name or one property apart from each other, serialization of which gives request body overhead 56-132x (actual calculated results depending on the model complexity) the size of actual data you want to send, just to add support for one endpoint that needs just one model that started this whole madness?
I just had to add this one top level model reference and this happened to me. Those 33 models are not including the ones I already had included in my project so they didn't have to import them again.
For the love of <your_belief_here /> and all that's holy, never ever agree on generating code based on openapi if the person responsible for that is unexperienced. It will do more harm than good, trust me.
Before we decided to go with generated SDK my compiled product was a bit over 30KB, and worked just fine, but required a bit of work on each breaking API change. Every change in the API requires now 75% of that work and the compiled package is now over 8MB (750KB of which is probably my code and actually needed dependencies).
Adding an endpoint handler before? Add url, set method and construct the body with the bare minimum accepted by the server
Now? Add 33 models (or more), run full-project find&replace and hope it will work with the method supplied by the generated code, because it's not a mature tech and it's not always guaranteed it will work.

If you ever need a good example for bad API design, just use IndexedDB. While it might still be far above absolute zero, it should definitely be low enough for any practical purpose.

And as a bonus, it wouldn't actually have been needed if the SQLite status quo would just have been adopted as the standard back then. We could have a complete RDBMS with almost full SQL support in the browser...

Cross-platform open-source & free password manager.

Description:

Cross-platform mobile/desktop password manager application. No backend needed, private data will be encrypted and stored in Google Drive/One Drive/Dropbox etc...

I've used multiple applications over the years but they pricey (especially if you switch platforms) and most of them don't have full cross-platform support.

Also, I've made a POC app with Ionic a while ago, but I didn't like the hybrid app feel.

Tech stack:
Js/React Native

A peer told me today that if I wanted to get better at my job as architect, I needed to focus on building things so they could be handed off to another team when they got too big for my team to support.

He seemed to take exception to my assertion that we DESIGN things on PURPOSE to not need to do that.

I guess I need more training.

I just recently stumbled over qutebrowser, a keyboard-centered FOSS-browser. It can be used with vim-commands exclusively, so no mouse needed. The only downside is that it doesn't seem to support plugins. Perfect for people like me who keep losing their cursor 😅

Spent all afternoon and night, trying to get Windows reinstalled on my old college laptop because my dad needed another pc since I'll be using his personal laptop to wfh.

1. DVD Drive is faulty, slow/faulty reads
2. I don't have product keys (they're all stores on a USB disk, I should make a backup... that I didn't bring back to their place) except for Vista and Win 8 but Win 8 key already used by another PC. I have a burned Win 7 disc
3. Apparently it had a virus which was never removed, fresh reinstall never done. It hides the DVD drives and kills the internet and makes the installers think there's only 400MB.
4. I followed some wiki that said to Mark the C drive as Active... Which fixed the issue but then I decided to do the full install from boot... Except on reboot, apparently this fcked up the MBR
5. Tried googling how to fix the MBR, eventually found some USB app that supposedly fixes it. Create a USB boot disk, not recognized
6. Finally try the DVDs and release it recognize them somewhat when booting... Win 7 one kept hanging on the load screen
7. Somehow Vista got thru and actually installed...

Now IE and Chrome both complain about HTTPS issues and how they don't support Vista...

But at least my dad now had a laptop he can use to do non-work stuff while he uses his company laptop to do work.

Experience with Plasma Mobile, part 2.

I was able to clone the official master repository and commit my hacks to it, but when I sent the pull request, the current active maintainer said that the master branch was actually severely out of date and to try the "halium-flash" branch.

So I did. I checked out the "halium-flash" branch and attempted to install Plasma Mobile. The bash file used to flash the phone still needed to be hacked around, though my previous commit was made irrelevant by the change. However, I did get it working on my phone.

So, here are my thoughts: It's most definitely not ready. The lock screen looks pretty and is well put together, and the "desktop" and icons for applications look very nice.

However, my phone does not have a physical "home" button, and Plasma Mobile to date does not have a digital "home" button. So, in order to close an application I have to literally reboot my phone.

As of yet there seems to not be any tactile feedback or visual feedback, which is odd when typing in the passcode to log into Plasma Mobile or trying to open an application.

Firefox crashes if you try to open it, and currently there are two choices of wallpaper. I haven't tried calling someone, but I'm fairly certain that Plasma Mobile does not support telephony on my phone type.

So, my verdict is still the same: I have great hopes for the Plasma Mobile project, but unless you are a developer who is interested in making it a better product, I would stay away for now.

I’m very surprised at the lack of PHP micro frameworks with correct Namespace and Class support. I had to spend my weekend adding it, as well as making it so you can easily add a ORM library to it.

Sure I could use Laravel or Codeignitior, but I just needed something simple for rapid development of simple GUIs for desktop and server applications. I couldn’t justify copying over 6500 files for something I’m only going to use a quarter of its features. Now, I can just use composer to install the features I need.

It's been a good month where honestly I had nothing to rant about. Pretty much doing my own project setting up ELK.

But last few days I had to return to the reality called teammates....

It where it ok... I mentored one of them, then did the code review yesterday

And that's when the shit hit the fan.

I told them to do X but then they did Y instead thinking that they were smart.

In hindsight they seem to have no idea wtf they were doing, inexperienced and couldn't even use console.log and JSON.stringify to debug object states...

Which course now reminded what's wrong with this team, you got people jumping around stacks and projects so they're all mediocre on all of them. Rather than having specific people being good at one of them (aka more experienced than a noob).

And if course this morning, manager asked me to look into something on a program I haven't support in a while (there are a free people that are more experienced and know the current state better). And he said this is quick and urgent... And actually when he said that I'm like uh.... don't think so....

And last thing is we had to rerun a report in production so needed the shipper ten to do it. Asked them look yesterday, users were waiting.

Today... Still not done. And well I actually can run the report myself locally.. takes 5mins but in production they need to reload the data but that should take at most 20mins... Either way... Nothing was done.

Oh and I just remembered I raised a request to it SA group to have some not script installed... That not done either.

And this is why relying on others it at least these people is a bad idea..... Unless your are capable of firing them...

HP Switches are a clusterfuck of shit.

The command line interface seems to be designed in a way to ensure that HP support engineers will always be needed.

My supervisor and I figured it would be easier for our task to go and steal some Cisco switches from the other department to avoid having to deal with this giant pain in the ass

TLDR, need suggestions for a small team, ALM, or at least Requirements, Issue and test case tracking.

Okay my team needs some advice.

Soo the powers at be a year ago or so decided to move our requirement tracking process, test case and issue tracking from word, excel and Visio. To an ALM.. they choice Siemens Polarion for whatever reason assuming because of team center some divisions use it..

Ohhh and by the way we’ve been all engineering shit perfectly fine with the process we had with word, excel and Visio.. it wasn’t any extra work, because we needed to make those documents regardless, and it’s far easier to write the shit in the raw format than fuck around with the Mouse and all the config fields on some web app.

ANYWAY before anyone asks or suggests a process to match the tool, here’s some back ground info. We are a team of about 10-15. Split between mech, elec, and software with more on mech or elec side.
But regardless, for each project there is only 1 engineer of each concentration working on the project. So one mech, one elec and one software per project/product. Which doesn’t seem like a lot but it works out perfectly actually. (Although that might be a surprise for the most of you)..
ANYWAY... it’s kinda self managed, we have a manger that that directs the project and what features when, during development and pre release.

The issue is we hired a guy for requirements/ Polarion secretary (DevOps) claims to be the expert.. Polarion is taking too long too slow and too much config....

We want to switch, but don’t know what to. We don’t wanna create more work for us. We do peer reviews across the entire team. I think we are Sudo agile /scrum but not structured.

I like jira but it’s not great for true requirements... we get PDFs from oems and converting to word for any ALM sucks.. we use helix QAC for Misra compliance so part of me wants to use helix ALM... Polarion does not support us unless we pay thousands for “support package” I just don’t see the value added. Especially when our “DevOps” secretary is sub par.. plus I don’t believe in DevOps.. no value added for someone who can’t engineer only sudo direct. Hell we almost wanna use our interns for requirements tracking/ record keeping. We as the engineers know what todo and have been doing shit the old way for decades without issues...

Need suggestions for small team per project.. 1softwar 1elec 1mech... but large team over all across many projects.

Sorry for the long rant.. at the bar .. kinda drunk ranting tbh but do need opinions...

Yesterday my phone decided not to boot anymore. I needed some of the data that is in there, but I can't take the phone to samsung support to bring it back because it is highly sensible and TOP SECRET data.
So I was all on my own. I have never done anything similar to this so it was all shitty guides and forum post I had.
2 hours of researching pass.
I installed a software called Odin to reinstall android and maybe get my data back (better lost than in someone' else hands).
Not only did I have to fucking wait 3 hours of downloading android because my samsung account is free and thus samsung gives limited download speed, it didn't even fuckking work!
Now my phone is even more fucked and I don't know what to do

Fantasizing about stabbing SharePoint in the throat, I'm being forced to contact Microsoft tech support, so I need to obtain our software assurance account info.
Our company's rep sends me our SA account numbers (assuming that was all I needed) and the link to create an incident.

Step through Microsoft support ticket 'wizard' which ends with requiring a login with a Microsoft account.

Me: "What login account should I be using?"
Rep: "You shouldn't need one. Just use the SA account number and access ID I sent you."
Me: "There is no entry for those values. I step through a support 'wizard' and the final page redirects me to the Microsoft login page."
Rep: "Use your work email address."
Me: "I can, but I shouldn't have to use my personal outlook email address. Can I just send you the issue and you submit the ticket? After the ticket is created, all the correspondence will be through email anyway."
<30 min. later>
Rep: "I just linked your work email address to your company's account. You should be able to login now."
Me: "Same error. I think you're messing with me."
<30 min. later>
Rep: "Select the option to create an account with your own email."
Me: "Now I know you're messing with me. Already tried that and received the error 'You cant sign up here with a work or school email address'."
Rep: "Weird...I guess Microsoft changed their policy."
Me: "So now what?"
<1 hour later>
Rep: "You might have to send me your SharePoint issue and I'll get a ticket created. After the ticket is created, I'll change the contact email address to you."

WHY DIDN'T YOU DO THAT TWO HOURS AGO!

Whew! Thanks devRant...that's better. I put the knife down and now only want to punch SharePoint in the face.

So this is more like an accident rather than a dissapointment but the thing goes like this.
I make multivariant stacks with vagrant, shell script loaded as stated in yaml config and every bit and piece done from there the only times it disapointed me was the first time i lost it and when i got asked to make it tomcat compatible, not that the person really needed tomcat but just because i called it a stack initialiser it must have tomcat support.

Algolia says:
"So our price widget doesn't allow decimals, you'll have to create a custom widget"

I do it.

"Hey, It's not working and I verified it's applying the filter correctly. I noticed my price is a string in your index, maybe that's incorrect and causing it to not work?"

They say: "Yep, you'll need to run an update to fix that and change all to floats" (charges an arm and a leg for the thousands of index operations needed to update the data type)

I clear the index and send a single one as a test, verifying it's a float by casting it using (float) then var_dumping. It shows "double(3.99)", but when it gets to Algolia, it's 0.

So I contact support.

"Hi, I'm sending across floats like you say but it's receiving it as 0, am I doing something wrong? Here's my code and the result of the var_dump"

They respond: "Looks like you're doing it right, but our log shows us receiving 3.999399593939, maybe check your PHP.ini for "serialize_precision" and make sure it's set to -1"

I check and it's fine, then I realize that var_dump is probably rounding to 2 decimal points so I change my cast to (float) number_format($row['Price'], 2) and wallah...it works.

Now I've wasted days of paying for their service, a ton of charges for indexing operations, and it was such a simple fix.

if they had thrown an error for the infinite decimal, that would have helped, but instead I had to reach out to find out that was the issue.

#Frustrated.

!dev Nice surprise... Hopefully...

Been having a lot of teeth problems and need like 2 crowns and 1 filling now... Old fillings just suddenly fell out. My regular dentist plan is ok for cleaning but isn't so good for these expensive treatments. And it seems the dentists in network are sorta so-so... The original fillings were done by them like last year....

Well somehow it popped up into my mind that with COVID.... Given its a health crisis and the govt is bending over backwards to deal with it... it may also let me change insurance plans during the year.

Usually enrollment is once a yr until you change jobs... But when I googled I saw that apparently they did.... Though it's upto the employer and the insurance company. They have to negotiate and allow it. Not required to by law.

So anyway last week, I called up my HR asking if they allow it. The rep said they'd need to ask higher up and get back to me this Monday.

I never got a call though but today I took off to deal with all the health stuff and just take a personal day. So I called my "current" dentist insurance to ask what I needed to do to see a specialist for the root canal crown as regular dentist can't do this one.

But they couldn't find my policy because it turned out it was cancelled last week. At this point I'm likeOK WHO FUCKED UP... WHAT THE BLOODY FUCK... IM UNINSURED NOW?!!!

I login to the company benefits site to get their support #. But it also shows my current plans. Where it shows that it got switched.

I still had to call the new insurance to get my ID info...

But I'm like hm... This seems to have worked out well... Assuming everything goes as planned. Basically got 1/2 year on cheap normal coverage but now that I need it, got to switch to the more expensive coverage, which now comes out better: lower overall costs, and better drs...

THANKS UNITY FOR FUCKING CRASHING ON EVERY STARTUP!!

I have a big problem my Unity Engine Editor crashes on startup with an error never seen in the forum's! GOOD TO HAVE THANKS.... I really needed to work this weekend on my game but noooooo 😑😑😑 if the support can't help me I'm quit Unity and start working with C++ !

"Error: initializing license system"

OH FUCK OFF

Haproxy.

Backlog.

30_000.

Nooooo.... Why on earth do you do that.

And yeah....

Looking at the sysctl settings someone took a road trip to Google and stackoverflow and just copy pasted every mother fucking stupid bullshit bingo inside it.

Half of this doesn't apply as the kernel version doesn't even support it anymore (for good reasons) or makes sense as these settings have NOTHING not even REMOTELY to do with the servers hw setup.

If you have no fucking clue what you do, ram the keyboard up your arse till you enjoy it.

But stay the fuck away from administration and the fuck away from anything that carries responsibilities.

Joyful task today: unclogging old failing Haproxy setups while being busy with 3 other tasks.

And if you wanna know why they're failing and it needed to happen today... Weeeell....

They restarted. And today they decided to restart so fast people finally noticed it.

Cause yeah. They did that the last fucking years every few hours. Now every 5 minutes.

:@ :@ :@ :@ :@ :@

A year ago I built my first todo, not from a tutorial, but using basic libraries and nw.js, and doing basic dom manipulations.

It had drag n drop, icons, and basic saving and loading. And I was satisfied.

Since then I've been working odd jobs.

And today I've decided to stretch out a bit, and build a basic airtable clone, because I think I can.
And also because I hate anything without an offline option.

First thing I realized was I wasn't about to duplicate all the features of a spreadsheet from scratch. I'd need a base to work from.

I spent about an hour looking.
Core features needed would be trivial serialization or saving/loading.

Proper event support for when a cell, row, or column changed, or was selected. Necessary for triggering validation and serialization/saving.

Custom column types.

Embedding html in cells.

Reorderable columns

Optional but nice to have:

Changeable column width and row height.

Drag and drop on rows and columns.

Right click menu support out of the box.

After that hour I had a few I wanted to test.

And started looking at frameworks to support the SPA aspects.

Both mithril and riot have minimal router support. But theres also a ton of other leightweight frameworks and libraries worthy of prototyping in, solid, marko, svelte, etc.
I didn't want to futz with lots of overhead, babeling/gulping/grunting/webpacking or any complex configuration-over-convention.

Didn't care for dom vs shadow dom. Its a prototype not a startup.

And I didn't care to do it the "right way". Learning curve here was antithesis to experimenting. I was trying to get away from plugin, configuration-over-convention, astronaut architecture, monolithic frameworks, the works.

Could I import the library without five dozen dependancies and learning four different tools before getting to hello world?
"But if you know IJK then its quick to get started!", except I don't, so it won't. I didn't want that.

Could I get cheap component-oriented designs?

Was I managing complex state embedded in a monolith that took over the entire layout and conventions of my code, like the world balanced on the back of a turtle?

Did it obscure the dom and state, and the standard way of doing things or *compliment* those?

As for validation, theres a number of vanilla libraries, one of which treats validation similar to unit testing, which seems kinda novel.

For presentation and backend I could do NW.JS, which would remove some of the complications, by putting everything in one script. Or if I wanted to make it a web backend, and avoid writing it in something that ran like a potato strapped to a nuclear rocket (visual studio), I could skip TS and go with python and quart, an async variation of flask.
This has the advantage that using something thats *not* JS, namely python, for interacting with a proper database, and would allow self-hosting or putting it online so people can share data and access in real time with others.

And because I'm horrible, and do things the wrong way for convenience, I could use tailwind.
Because it pisses people off.

How easy (or hard) would it be to recreate a basic functional clone of the core of airtable?

I don't know, but I have feeling I'm going to find out!

Well it was a paid internship but I was in IT/support, used to work in shifts, loved the night shifts (solo) that was when i could write some code, a fellow intern showed me a bash script he had written to automate some the reports he needed to generate, life was great those few months.

So in my last rant I mentioned an ERP. This is its story:
When I started, all paperwork (including invoices, delivery slips, orders to suppliers etc.) was done on Word and some Excel, no specialised software whatsoever.
At some point (I already worked there for 2 years then), it became too much even for our boss, so he decided to spend some cash on the real deal.
After some looking around, he found software that seemed right (same vendor as our external bookkeeper used, so it would work with him too, nice). In order to save some money, he purchased it in Germany, as they offered a smaller product costing way less (we were based in Switzerland).
Once installed, we realised that this product was only meant to be used within the EU, as it only supported € as a currency and German VAT rates. We needed Swiss Francs and local VAT to work as well.
His solution looked as follows: I had the task to edit all forms via built-in MS Report Builder (god does it suck) to display the string CHF instead of €, and alter the on-sheet excel-like functions to use our VAT rates. Internally, the application of course still thought it was using € etc. For that reason, all output was unusable for bookkeeping, so we (as before) would just hand it in on paper.
If he had purchased the version sold here, all of the above would not have been the case, meaning support for multiple currencies and VATs, as well as direct transfer to the bookkeeper. He hardly saved 15k, in exchange for a non-working solution.

I don't like BizTalk.

It's very powerful and all but the resource needed to develop, support and maintain far outweigh the benefits.

Everything seems half finished, for example the way to deploy, update and the admin console GUI are all a massive core to work with.

A small part of me dies every time I end up with a BizTalk project.

Follow up sorta...

So I got pulled into a support issue on a day off. Some system was facing timeouts on our servers so had to investigate.

Over the weekend as part of the release, I released the ELK stack I built and today I used that to help.

Pretty much immediately pinpointed which machine was hanging though still had to investigate and confirm so split between KQL and checking the server logs.

One thing I've always griped about is how no one created schema docs for it mongo collections so can't easily figure out what they do or your to get the document needed.

Well guess it's my turn.... Because only I know the schema :)

rant.author != this

Christ people. This is just sh*t.

The conflict I get is due to stupid new gcc header file crap. But what
makes me upset is that the crap is for completely bogus reasons.

This is the old code in net/ipv6/ip6_output.c:

mtu -= hlen + sizeof(struct frag_hdr);

and this is the new "improved" code that uses fancy stuff that wants
magical built-in compiler support and has silly wrapper functions for
when it doesn't exist:

if (overflow_usub(mtu, hlen + sizeof(struct frag_hdr), &mtu) ||
mtu <= 7)
goto fail_toobig;

and anybody who thinks that the above is

(a) legible
(b) efficient (even with the magical compiler support)
(c) particularly safe

is just incompetent and out to lunch.

The above code is sh*t, and it generates shit code. It looks bad, and
there's no reason for it.

The code could *easily* have been done with just a single and
understandable conditional, and the compiler would actually have
generated better code, and the code would look better and more
understandable. Why is this not

if (mtu < hlen + sizeof(struct frag_hdr) + 8)
goto fail_toobig;
mtu -= hlen + sizeof(struct frag_hdr);

which is the same number of lines, doesn't use crazy helper functions
that nobody knows what they do, and is much more obvious what it
actually does.

I guarantee that the second more obvious version is easier to read and
understand. Does anybody really want to dispute this?

Really. Give me *one* reason why it was written in that idiotic way
with two different conditionals, and a shiny new nonstandard function
that wants particular compiler support to generate even half-way sane
code, and even then generates worse code? A shiny function that we
have never ever needed anywhere else, and that is just
compiler-masturbation.

And yes, you still could have overflow issues if the whole "hlen +
xyz" expression overflows, but quite frankly, the "overflow_usub()"
code had that too. So if you worry about that, then you damn well
didn't do the right thing to begin with.

So I really see no reason for this kind of complete idiotic crap.

Tell me why. Because I'm not pulling this kind of completely insane
stuff that generates conflicts at rc7 time, and that seems to have
absolutely no reason for being anm idiotic unreadable mess.

The code seems *designed* to use that new "overflow_usub()" code. It
seems to be an excuse to use that function.

And it's a f*cking bad excuse for that braindamage.

I'm sorry, but we don't add idiotic new interfaces like this for
idiotic new code like that.

Yes, yes, if this had stayed inside the network layer I would never
have noticed. But since I *did* notice, I really don't want to pull
this. In fact, I want to make it clear to *everybody* that code like
this is completely unacceptable. Anybody who thinks that code like
this is "safe" and "secure" because it uses fancy overflow detection
functions is so far out to lunch that it's not even funny. All this
kind of crap does is to make the code a unreadable mess with code that
no sane person will ever really understand what it actually does.

Get rid of it. And I don't *ever* want to see that shit again.

Woke up yesterday morning from a dream where I was explaining what needed to be done to upgrade a Drupal 6 site. It hasn't been supported officially for years and I was explaining how there isn't a decent port of the main module we use Audio. And even the guy I was explaining this too seemed somewhat exasperated. So yeah, this is reality.

I could probably write a real upgrade path for the Drupal module and take all of our content into a new version of Drupal. But it would involve a fair amount of learning and outdated syntax and then learning Drupal 8. This would be all volunteer and take away from my time working on my other open source radio automation project.

All the while I've been learning Ruby on Rails for a class and I could just upgrade the app right out of Drupal, but this would require me to support the site into perpetuity. Which I already more or less do.

Drupal at this point is like an ex- girlfriend who I've grown away from, we did cool things but always got into fights about stupid things. Now I have to revisit my past mistakes and decide what to clean up and what to take into the future. I'm a better programmer now but I'm still not sure if it is worth my time to rekindle my romance with Drupal or it would just distract me from my current pursuits. Anyone who has been through the transition of a Drupal site from one major version to the next should feel my pain. At least it's not Word Press.

!dev

So, few people who know what shitstorm I've been through, considering that I've cut off all social media except Reddit and devRant.

I am one of those hotheads who will rebel against anything which is even slightly wrong or unacceptable so after my twitter incident, I've been thinking to change my behavior and attitude, which has caused me and my best friend problems and I let him down and embarrassed and I think he also gave up on me but more to that later (or maybe I've covered it up in my last rant). The point is I want to improve myself, grow myself and for the sake of that I've quit free-lancing, and took a mildly great opportunity in a meteor js based company, I like their office, I join within 2 months (2 months till my support period ends), also I've become quite a twitter addict so I had to shut down my old account.

But I have an idea to learn about the corporate environment and raise voice against them, which in my eyes is an action that should be needed.

Somewhere down the line, I wanted to achieve my dream i.e. to get my doctorate degree, I was so obsessed about it. But frankly speaking, I've given up on that too.

So. yeah, cheers to a new life

var life = new Life();

This is a repost of an original rant posted on a request for "Community Feedback" from Atlassian. You know, Atlassian? Those beloved people behind such products as :

• Thing I Love™
• Other Thing You Used One Time™
• Platform Often Mentioned in Suicide Notes, Probably™*

Now this rant was written in early 2022 while I was working in an Azure Cloud Engineer role that transformed into me being the company's main Sysadmin/Project Manager/Hiring Manager/Network Admin/Graphic Designer.

While trying to simultaneously put out over 9000 fires with one hand, and jangling keys in the face of the Owner/Arsonist with the other, I was also desperately implementing Jira Service Desk. Normally this wouldn't have been as much of a priority as it was, but the software our support team was using had gone past 15 years old, then past extended support, then the lone developer died, then it didn't work on Windows 10, then only functioned thanks to a dev cohort long past creating a keygen....which was now broken. So we needed a solution *now*.

The previous solution was shit of a different tier. The sight of it would make a walking talking anthropomorphised sentient puddle of dogshit (who both eats and produces further dookie derivatives) blush with embarrassment. The CD-ROM/Cereal Box this software came in probably listed features like "Stores Your Customer's First AND (or) Last Name!" or "Windows ME Downgrade Disk Included!" and "NEW: Less(-ish) Genocide(s)"!

Despite this, our brain/fearless leader decided this would be a great time to have me test, implement, deploy, and train everyone up on a new solution that would suck your toes, sound your shaft, and that he hadn't reminded me that I was a lazy sack enough lately.

One day, during preliminary user testing I received an email letting me know that the support team was having issues with a Customer's profile on our new support desk. Thanks to our Owner/Firestarter/Real World Micheal Scott being deep in his latest project (fixing our "All 5 devs quit in the last 12 months and I can't seem to hire any new ones" issue (by buying a ping pong table)), I had a bit of fortuitous time on my hands to investigate this issue. I had spent many hours of overtime working on this project, writing custom integrations and automations, so what I found out was crushing.

Below is the (digitally) physical manifestation of my rage after realising I would have to create / find / deal with a whole new method for support to manage customer contacts.

I'm linking to the original forum thread because you kind of need to have the pictures embedded in said reply to get really inhale the "Jira-Rant" ambiance. The part where I use several consecutive words as anchor links to tickets with other people screaming into the void gets a bit sweet n' savoury too - having those hyperlinks does improve the je ne say what of it all.

bit.ly/JIRANT (Case Sensitive)

--------------------------

There is some good news at the end of this brown n' squirty rainbow though!
Nice try silly little Jira button, you can't ruin *my* 2022!

• I was able to forget all about Jira a month later when I received a surprise vacation home! (To be there while my Mom passed away).
• Eventually work stress did catch up to me - but my boss thoughtfully gave me a nice long vacation! (By assaulting *while* firing me (for emailing in a vacation request while he was a having a bad (see:normal) day))

Some background:

About 2 months ago, my company wanted to build a micro service that will be used to integrate 3 of our products with external ticketing systems.

So, I was asked to take on this task. Design the service, ensure extendability and universality between our products (all have very different use cases, data models and their own sets of services).

Two weeks of meetings with multiple stakeholders and tech leads. Got the okay by 4-6 people. Built the thing with one other guy in a manner of a week. Stress tested it against one ticketing service that is used in a product my team is developing.

Everyone is happy.

Fast forward to last Thursday night.

“Email from human X”: hey, I extended the shared micro service for ticketing to add support for one of clients ghetto ticketing systems. Review my PR please. P.S. release date is Monday and I am on a personal day on Friday.

I’m thinking. Cool I know this guy. He helped me design this API. He must’ve done good. . . *looks at code* . . . work..... it’s due... Monday? Huh? Personal day? Huh?

So not to shit on the day. He did add much needed support for bear tokens and generalized some of the environment variables. Cleaned up some code. But.... big no no no...

The original code was written with a factory pattern in mind. The solution is supposed to handle communication to multiple 3rd parties, but using the same interfaces.

What did this guy do wrong? Well other than the fact that he basically put me in a spot where if I reject his code, it will look like I’m blocking progress on his code...

His “implementation” is literally copy-paste the entire class. Add 3 be urls to his specific implementation of the API.

Now we have

POST /ticket
PUT /ticket
POST /ticket-scripted
PUT /ticket-scripted
POST /callback

The latter 3 are his additions... only the last one should have been added in reality... why not just add a type to the payload of the post/put? Is he expecting us to write new endpoints for every damn integration? At this rate we might as well not have this component...

But seriously this cheeses me... especially since Monday is my day off! So not only do I have to reject this code. I also have to have a call now with him on my fucking day off!!!!

Arghhhhhh

Is docker even suitable for anything that isn't deployment?

So much time, so much effort, so much trial and error, and I still feel like I don't know what Docker is for.

I had a development VirtualBox machine, which I used just to compile my code and test my application. So I said "why don't I just use Docker? It would be way simpler". Also because that fucking Virtualbox image was like 10GB, and it was slow af.

The VirtualBox machine wasn't created by me, but it was just given to me by a previous developer, so I just had to imagine what I needed and pick up the pieces. In few hours I was ready with my Dockerfile.

So I tried it, and....... obviously it didn't work. I entered inside my container and I tried to manually execute commands in order to see where it breaks, and I tried to fix each of them. They were just the usual Linux dependencies problems, incompatibility among libraries, and so on.

Putting everything in order, I started over again with a virgin Ubuntu image, and I tried to fix every single error that appeared, I typed something like 1 hundred commands just to have my development machine up and running.

Now I have a running container that works, I don't know how to reproduce it with a Dockerfile, and I don't know what I'm supposed to do with it, because I'm afraid that any wrong command could destroy the container and lose all the job I did. I can't even bind folders because start/exec doesn't support bindings, so I've to copy files.

Furthermore, the documentation about start/exec is very limited, and every question on StackOverflow just talks about deployment. So am I wrong? Did I use containers for something that wasn't their main purpose? What am I supposed to do now? I'm lost, I feel so much stupid.

Just tell me what to do or call a psychologist

Welcome to my new series "shit I have to deal with as a developer hat was forced to become an TYPO3 integrator". I don't know how often I will post or how many parts there will be. To be true, I just need this series to vent about this shit.

10 months ago I started my training as a developer. Before that point I worked as an PHP developer in a student job. I was already experienced as a dev so I was looking forward to deal with great and interesting topics in the agency where my training would take place.
After a few weeks I was introduced to TYPO3 due to a support project that needed some tickets to be done. Also a new client bought many websites for most of his brands. So for the next 10 months or so until this day I mostly (around 95% of the time) worked on TYPO3 Projects and most of the time for this one client. I quickly became the "TYPO3 dude" and got tasks to integrate Fluid Templates, fix errors in templates, edit templates, sometimes even work on some smaller businesses logic.

We currently have 3 sites live, one waiting for a final customer approval and one WIP. The whole client project is setup on a single(!) TYPO3 instance with reusability of templates and other things in mind. Spoiler warning: it absolutely didn't work!

So be prepared for the next rant in this series where I vent about this piece of shit.

Looking to get a good understanding of the fundamental ideology and math behind neural networks and support vector machines. I am well versed with math so I can deal with heavier stuff if needed, I would like to see formulas but an explanation to their conception would be nice. Does anyone have any resources like this? Practical hands on practice exercises would be a plus

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