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Search - "maintenance"
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I feel like devRant is now a study experiment to test how long a software can run without maintenance and how long people are willing to keep using it.16
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Dev: (Watches user print out screenshot of maintenance app to do list, walk across facility to printer. walk across facility to equipment and check things off on paper, then walk across facility back to their terminal and copy the findings over.)
Dev: We made the app responsive so they could do that on a mobile device. Why are they printing?
Manager: Printers are cheaper than getting more tablets.
Dev: …
Dev: Can we at least get a printer at each terminal so they don’t waste so much time walking across the facility?
Manager: That’s too many printers to maintain. It’s easier to just have one.
Dev: …8 -
*During a walk around to check on the users*
Dev: *Watching worker laboriously dragging pallet jack with one wobbly wheel and another wheel practically seized*
Dev: Hey that looks broken, can’t you swap it out in the maintenance building?
Worker: If you do that management will give you one that’s worse.
Dev: …This fucking company
** Worker later threw out his back, company’s corrective action was to send out notice reminding employees to stretch before doing physical tasks19 -
So... I'm pretty much dead inside.
But today I laughed in a meeting.
Nearly died of laughter.
We're currently understaffed for various reasons, especially the ongoing migrations etc.
So a lot of projects are currently in "maintenance" mode (e.g. no new features) - cause we lack the necessary man power.
The meeting was more or less:
Team: We had an ongoing discussion in the team regarding logging and possibilities of tracing and XY suggested we implement OpenTelemetry in *all* projects in the next weeks, can we do that?"
Sometimes I'm not sure If I'm in a sitcom for torture experts.3 -
1) Read the wiki on git. I probably have enough shorthands and test methods that you won't need much other shit to debug issues.
2) when debugging, remember that if it is there, there's a good reason why I put it there.
3) commented-out code is probably useful for maintenance. I left it there for a good reason. 😛
4) chances are whatever I wrote, was the state of the art at the time I wrote it. There might be better ways to do it now tho.
5) I always work modular. First, understand the structure. (probably also documented on wiki) DO NOT fuck up the structure. If you change it, you document it.
6) If you feel I wrote shit, it's probably because management annoyed the living shit out of me. Pun intended.
7) Your confusion is normal. I don't do dumb shit.4 -
I have been keeping this inside for long time and I need to rant it somewhere and hear your opinion.
So I'm working as a Team Lead Developer at a small company remotely based in Netherlands, I've been working there for about 8 years now and I am the only developer left, so the company basically consists of me and the owner of the company which is also the project manager.
As my role title says I am responsible for many things, I maintain multiple environments:
- Maintain Web Version of the App
- Maintain A Cordova app for Android, iOS and Windows
- Working with pure JavaScript (ES5..) and CSS
- Development and maintenance of Cordova Plugins for the project in Java/Swift
- Trying to keep things stable while trying very hard to transit ancient code to new standards
- Testing, Testing, Testing
- Keeping App Stable without a single Testing Unit (sadly yes..)
- Just pure JavaScript no framework apart from JQuery and Bootstrap for which I strongly insist to be removed and its being slowly done.
On the backend side I maintain:
- A Symfony project
- MySQL
- RabbitMQ
- AWS
- FCM
- Stripe/In-App Purchases
- Other things I can't disclose
I can't disclose the nature of the app but the app is quite rich in features and complex its limited to certain regions only but so far we have around 100K monthly users on all platforms, it involves too much work especially because I am the only developer there so when I am implementing some feature on one side I also have to think about the other side so I need to constantly switch between different languages and environments when working, not to mention I have to maintain a very old code and the Project Owner doesn't want to transit to some more modern technologies as that would be expensive.
The last raise I had was 3 years ago, and so far he hasn't invested in anything to improve my development process, as an example we have an iOS version of the app in Cordova which of course involves building , testing, working on both frontend and native side and etc., and I am working in a somewhat slow virtual machine of Monterey with just 16 GB of RAM which consumed days of my free time just to get it working and when I'm running it I need to close other apps, keep in mind I am working there for about 8 years.
The last time I needed to reconfigure my work computer and setup the virtual machine it costed me 4 days of small unpaid holiday I had taken for Christmas, just because he doesn't have the enough money to provide me with a decent MacBook laptop. I do get that its not a large company, but still I am the only developer there its not like he needs to keep paying 10 Developers.
Also:
- I don't get paid vacation
- I don't have paid holiday
- I don't have paid sick days
- My Monthly salary is 2000 euro GROSS (before taxes) which hourly translates to 12 Euro per hour
- I have to pay taxes by myself
- Working remotely has its own expenses: food, heating, electricity, internet and etc.
- There are few other technical stuff I am responsible of which I can't disclose in this post.
I don't know if I'm overacting and asking a lot, but summarizing everything the only expense he has regarding me is the 2000 euro he sends me on which of course he doesn't need to pay taxes as I'm doing that in my country.
Apart from that just in case I spend my free time in keeping myself updated with other tech which I would say I fairly experienced with like: Flutter/Dart, ES6, NodeJS, Express, GraphQL, MongoDB, WebSockets, ReactJS, React Native just to name few, some I know better than the other and still I feel like I don't get what I deserve.
What do you think, do I ask a lot or should I start searching for other job?24 -
There's one thing I hate about the new year. Everyone assumes it's the best time to do some cleanup, some maintenance. As the year starts fresh - everyone should start fresh, right?
NOT!
No, Hetzner, you don't need to restart my servers on Dec 26th.
No, local VPS providers, you don't need to clean-up all my /tmp/ files for me on Dec 29th, leaving me in the dark and unaware I have to restart my apps.
That's just a dick move. Your intentions might be alright, but the consequences... Damn you!3 -
This new job has more work than I can possibly complete in a day, week, or month. Deadlines pile up and I’m thoroughly exhausted all weekend. My mind feels lethargic and dull. People around me seem to be getting stuff done and I feel like I’m making too many mistakes and holding everyone back. Not sure I can stick with this job for the long haul to retirement. But freelancing absolutely sucks because nobody wants to pay you enough to feed yourself and it doesn’t scale to a full time salary for me. I simply don’t have the mental capacity to do the equivalent of four peoples’ jobs to design, code, QA, launch, and do all the digital marketing, advertising, writing, and maintenance for enough sites to make up my salary.3
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Had to do some website migrations from Drupal 7, which has EOL coming up this year, to Wordpress. I gave an estimate to customers that it will take around 25-50 hours to do this (per site). Simply because I had no idea. Took me 6-8 hours per site. The sites are so low traffic that I didn't even bother refactoring earlier code that much. Maybe tweak a few content types to make future maintenance easier.
Still gonna bill them for the minimum I gave them as an estimate. I still consider that number to be way lower than what some agencies would've billed any of 'em. I've seen the contracts some people have signed, paying for 120 hours of work, for a very simple content based site, where I could've done it in maybe 20 hours. So much air in those contracts, that I spend 10 minutes laughing at them.3 -
this year i finally found a job where I don't feel like dying, and it pays well. things are going so smoothly that I'm a bit weirded out, in a good way.
the work as a dev requires creativity and is mentally exhausting, but i got a nice routine going on (not a lot of programming, mostly database maintenance), and even with the high pressure I'm still fine :) -
Here we are, three years later. Our system breaks down at the slightest load. An architecture is hardly recognizable anymore. The code consists of methods that have been refactored beyond recognition. The so-called architects came and went, leaving behind an ever-growing fiasco. Wrong decisions are concealed, criticism of them dismissed as ignorance. Our clients are on the verge of having us all killed. Daily crisis meetings are the norm. The remaining developers skulk around the unmaintainable code like emaciated ghosts. Everyone who has even the slightest chance to escape takes a parachute. Our dailies are made up of lies to cover up yesterday's lies. Our Mondays have become days of dread, because that's when the weekend disaster news has to be analyzed. Yet there are still developers who turn a blind eye. Who recommend this and that workaround in a good-humored tone. The code consists only of workarounds. Sarcasm has replaced any normal discussion. Reasonable suggestions on how to basically refactor the whole thing are rejected for cost reasons. In the process, our entire budget is eaten up by maintenance costs. Middle management should be put up against the wall. Why am I still here? This deceptive feeling that one could still turn the tide. This is eating me up.2
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Person 1 to me: Website C needs this update.
Me: I don’t maintain that site. I only maintain websites A and B. I don’t know who does maintenance for your site.
Person 2 to me: Website D needs this update.
Me: I only maintain websites A and B.
Person 3 to me: Website E needs this update.
Aaaahhhhh 😫😡4 -
I took a job with a software company to manage their product, which was a SaaS property maintenance system for real estate, social housing, etc.
There was no charge to real estate agents to use it but maintenance contractors had to use credits to take a job, which they pre-purchased. They recharged their credit costs back to the real estate agent on their invoice).
Whether this pricing model is good or not, that's what it was. So, in I came, and one of the first things management wanted me to deal with was a long-standing problem where nobody in the company ever considered a contractor's credits could go into the negative. That is, they bought some credits once, then kept taking jobs (and getting the real estate agent to pay for the credits), and went into negative credits, never paying another cent to this software company.
So, I worked with product and sales and finance and the developers to create a series of stories to help get contractors' back into positive credits with some incentives, and most certainly preventing anyone getting negative again.
The code was all tested, all was good, and this was the whole sprint. We released it ...
... and then suddenly real estate agents were complaining reminders to inspect properties were being missed and all sorts of other date-related events were screwed up.
I couldn't understand how this happened. I spoke with the software manager and he said he added a couple of other pieces of code into the release.
In particular, the year prior someone complained a date on a report was too squished and suggested a two-digit year be used. Some atrocious software developer worked on it who, quite seriously, didn't simply change the formatting of that one report. No, he modified the code everywhere to literally store two-digit years in the database. This code sat unreleased for a year and then .... for no perceivable reason, the moron software manager decided he'd throw it into this sprint without telling me or anybody else, or without it being tested.
I told him to rollback but he said he'd already had developers fixing the problems as they came up. He seemed to be confident they'd sort it out soon.
Yet, as the day went on more and more issues arose. I spoke to him with the rest of the management team and said we need to revert the code but he said they couldn't because they hadn't been making pull requests that were exclusive to specific tickets but instead contained lots of work all in one. He didn't think they could detangle it and said the only way to fix was "play whack-a-mole" when issues came up.
I only stayed in that company for three months; there was simply way too much shit to fix and to this day I still have no idea the reasoning that went on in the head of anyone involved with that piece of code.2 -
Small chaotic startup that never grew up (15 years atm).
Hosts/maintains a number of apps/sites for various customers.
At some point, someone decides that a CMS would be usefull to maintain the content across all products. Forgoing all sense, reason and the very notion of "additional maintenance and dev" it is decided that one should be built in-house.
Fast forward a number of years.
Ops performs routine maintenance on prod-servers. A java-patch accidently knocks out one of the pillars a 3rd party lib the CMS uses for storing images. CMS basically burst in to flames causing a.... significant incident.
Enter yours truly to fix the mess.
Spend a few days replacing the affected 3rd party lib. Run tests on CMS in test and staging environments. Apply java-patch. All seems fine.
When speaking to frontenders and app-devs, a significant hurdle present itself:
All test/staging instances of all websites/apps/etc ALL USE PRODUCTION CMS. Hardcoded. No way around.
There is -no- way to properly test and verify the functionality of any changes made to the home-brewed CMS.
My patch did indeed work in the end.
But did the company learn anything? Did they listen to my reasoning, pleading or even anguished screams for sanity?
No.6 -
My best and worst dev experience this year was getting a new job.
The bad parts: I’m inheriting a code base that was maintained by an outside agency, so there’s very little documentation. There’s a lot of systems maintenance and upgrades that have to be done because it was never done. I’m working at a larger organization, so tracking down who I need for info can be tricky. I’m the only person maintaining my code base.
Now the good parts: Better pay and benefits. My co workers, dev and non-dev, are always helpful. Since the dev team is small, we are very discerning when we pick up work for the websites. I have more independence to self-learn. I’m not at a blame culture. My role is permanently remote.
So far I think the good outweighs the bad.2 -
On the topic of having to make decisions as a dev that shouldn’t be made (solely, at least) by devs…
There’s a lot to like in my current work environment: I enjoy being around my colleagues, I get to do a variety of tasks, and many of them interesting to me and/or great learning opportunities, the pay doesn’t suck and so on… there’s also not much pressure put on the dev team from other parts of the organisation. The flipside of the coin is that nobody who should express some kind of vision as to how we should develop the product further does so.
Me and my fellow devs in the team are so frustrated about it. It feels like we’re just floating around, doing absolutely nothing meaningful. It’s as if the business people just don’t care. And we are the ones ending up deciding what features to develop and what the specs are for those etc. and I really don’t think we should be the ones doing that.
One would think that’s a great opportunity to work on refactoring, infrastructure, security and process improvements and so on - but somehow we get bothered just enough by mundane issues we can’t get to work on those effectively. Also, many of the things we’d want to do would need sign-off from the management, but they are not responsive really. Just not there. Except for our TM, but they don’t have the power neccessary… at least they are trying tho… -
Man apples been a lot of pressure. I’m either going to acclimate to this high stress environment or burn out. I’ve had to learn to deploy a k8s cluster and manage one in 3 months along side maintaining an app, shipping features and bug maintenance. They treat devs like special ops all in ones. It’s great experience and there are dead periods but the learning potential is a lot.2
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I’m in a tough spot - I’m completely overloaded with sysadmin type work (server upgrades, firewall and vendor coordination, security, password maintenance) that I don’t have time to complete any programming work assigned to me. My bosses are aware and have done their best to help, but I just can’t keep up (have two young kids too and just can’t work nights anymore without trouble at home). My bosses have been great, so I feel terrible about this, but I think I’m going to have to look for another employer, I can’t do this anymore. Am I a horrible person to leave them with so much work even though they tried to help me?8
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A philosophical question about maintenance/updating.
There is no need to repeat the reasons we need to update our dependencies and our code. We know them/ especially regarding the security issues.
The real question is , "is that indicates a failure of automation"?
When i started thinking about code, and when also was a kid and saw all these sci fi universes with robots etc, the obvious thing was that you build an automation to do the job without having to work with it anymore. There is no meaning on automate something that need constant work above it.
When you have a car, you usually do not upgrade it all the time, you do some things of maintance (oil, tires) but it keeps your work on it in a logical amount.
A better example is the abacus, a calculating device which you know it works as it works.
A promise of functional programming is that because you are based on algebraic principles you do not have to worry so much about your code, you know it will doing the logical thing it supposed to do.
Unix philosophy made software that has been "updated" so little compared to all these modern apps.
Coding, because of its changeable nature is the first victim of the humans nature unsatisfying.
Modern software industry has so much of techniques and principles (solid, liquid, patterns, testing that that the air is air) and still needs so many developers to work on a project.
I know that you will blame the market needs (you cannot understand the need from the start, you have to do it agile) but i think that this is also a part of a problem .
Old devices evolved at much more slow pace. Radio was radio, and still a radio do its basic functionality the same war (the upgrades were only some memory functionalities like save your beloved frequencies and screen messages).
Although all answers are valid, i still feel, that we have failed. We have failed so much. The dream of being a programmer is to build something, bring you money or satisfaction, and you are bored so you build something completely new.13