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-
Happened a while ago but I still find it funny.
*phone rings*
Me: good morning sir, how can I help you?
Client: MY WEBSITE IS OFFLINE, FIX IT RIGHT NOW.
M: I'm going to take a look, what's the domain?
C: *gives domain*
M: I see, that domain expired already, it was cancelled through our customer portal by the client, you maybe or someone you know?
C: WHAT?! MY INTERNATIONAL BUSINESS DEPENDS ON THAT DOMAIN, I'D NEVER CANCEL IT, THIS IS BULLSHIT! I'F THE SITE GOES OFFLINE FOR A MONTH I'LL FUCKING GO BANKRUPT, YOU'RE GOING TO FIX THIS RIGHT NOW.
M: if I may ask, how is your business doing right now?
C: HOW IS THAT QUESTION RELEVANT RIGHT NOW?!
M: well, you said that if the site would go offline for a month, you'd go bankrupt. The domain registration ended about half a year ago so that's why I aske......
*beeeeep beeeeep beeeeep*
Well, okay then.13 -
Sit down before you read this.
So I interviewed a guy for a "Support Engineer" internship position.
Me and the team lead sit down and are waiting for him to enter, but apparently he's actually making a coffee in the kitchen.
This isn't exactly a strike since the receptionist told him that he can go get a drink, and we did too. It's just always expected for him to get a glass of water, not waste 3 minutes brewing a coffee.
In any case he comes in, puts the coffee on the table, then his phone, then his wallet, then his keys and then sits on our side of the table.
I ask him to sit in front of us so we can see him. He takes a minute to pack and tranfer himself to the other side of the table. He again places all of the objects on the table.
We begin, team lead tells him about the company. Then I ask him whether he got any questions regarding the job, the team or the company . For the next 15 minutes he bombards us with mostly irrelevant and sometimes inappropriate questions, like:
0: Can I choose my own nickname when getting an email address?
1: Does the entire department get same salaries?
2: Are there yoga classes on Sundays only or every morning?
3: Will I get a car?
4: Does the firm support workspace equality? How many chicks are in the team?
5: I want the newest grey Mac.
And then.. Then the questions turn into demands:
6: I need a high salary (asks for 2.5 more than the job pays. Which is still a lot).
I ask him why would he get that at his first job in the industry (remind you, this is an internship and we are a relatively high paying company).
He says he's getting paid more at his current job.
His CV lists no current job and only indicates that he just finished studying.
He says that he's working at his parent's business...
Next he says that he is very talented and has to be promoted very quickly and that we need to teach him a lot and finance his courses.
At this point me and the team lead were barely holding our laughs.
The team lead asks him about his English (English is not our native language).
He replies "It's good, trust me".
Team lead invites him for an English conversation. Team lead acts like a customer with a broken internet and the guy is there to troubleshoot. (btw that's not job related, just a simple scenario)
TL: "Hello, my name is Andrew, I'm calli..."
Guy: *interrupts* "Yes, yes, hi! Hi! What do you want?"
TL: "Well, if you let me fi..."
Guy: "Ok! Talk!"
TL: "...inish... My internet is not working."
Guy: "Ok, *mimics tuning a V engine or cooking a soup* I fixed! *points at TL* now you say 'yes you fixed'".
Important to note that his English was horrible. Disregarding the accent he just genuinely does not know the language well.
Then he continiues with "See? Good English. Told you no need to check!".
After about half a minute of choking on out silent laughter I ask him how much Python experience he has (job lists a requirement of at least 1 year).
He replies "I'm very good at object oriented functional programming".
I ask again "But what is your experience? Did you ever take any courses? Do you have a git repository to show? Any side.."
*he interrupts again* "I only use Matlab!".
Team lead stands up and proceeds to shake his hand while saying "we will get back to you".
At last the guy says with a stupid smile on his face "You better hire me! Call me back tomorrow." Leaves TL hanging and walks away after packing his stuff into the pockets.
I was so shocked that I wasn't even angry.
We both laughed for the rest of the day though. It was probably the weirdest interview I took part at.35 -
!rant
Customer: What's the difference between an antivirus and an antimalware?
Me: *thinks for a second* So an antimalware program is like if you're on a beach with a metal detector. You're looking around for metal that's already buried in the sand. An antivirus is like actively watching people for if they drop metal on the ground.
Customer: That's an interesting analogy.
Coworker: *quietly* That's a actually a really good analogy...6 -
Customer at a first meeting:
- "Didn't realize you're a developer, you're almost good looking!"
Never got a more bittersweet compliment.20 -
Customer: IT is completely useless! I’m getting PORN ADS on my work computer!? This is ridiculous!!!
Friend: Oh that’s not good, perhaps your computer has a virus of some sort let me take a look!
Friend takes a look and sees that the porn ads were all provided by google ad service, they weren’t related to a virus.
Friend: so, you don’t have a virus, but so that you know google gathers metrics on the sites you visit so that it can target ads at you better. Looks like that’s what’s happening here.
Customer: .............11 -
Customer support story time: (swearing in Dutch because it sounds more fun but it's general swearing so no translation needed I think (will translate the non obvious parts)
Me: good morning, how can I help you?
Client: hello, I have a question for you.
Me: go ahead!
Client: alright so.... one sec, let me turn off my music.
Client: hey Google
.
.
.
Client: hey Google
.
Client: Heeeey Gooooooogle
.
Client: HEY GOOGLE, GODVERREDOMME
.
Me: 😆
.
Client: REAGEER GODVERDOMME. "HEY GOOOOGLE"
.
.
Client: VIES VUIL TYFUS DING, LUISTEREN. HEEEEEY GOOOOOOGLE
.
.
Client: JA GODVERREROMME, LUISTER GEWOON, FUCKING KUT DING. *SHOUTS WITH ANGRY VOICE* "HEY GOOGLE HALLOOOO LUISTEEEEEREEEEEN" (oh for fucks sake, LISTEN fucking piece of shit)
Me: *desperately trying to keep it together*
Client: IK DOE HET ZELF WEL JEZUS GODDOMME *FOOTSTEPS, MUSIC STOPS* (Translation: I'll do it myself, fucking hell)
.
.
.
Client: finally, sorry for that 😅
Me: *still trying to control myself* no problem!15 -
During a meeting with customer I explained him two different options we could realise for his requirement.
Customer: "That sounds good! Do it!"
Me: "Well, you have to decide which option you want to be realised."
Customer: "Yes!"
Me: "You need some time to decide that?"
Customer: "No!"
Me: "So Option A or B"
Customer: "Yes!"9 -
Not mine, found this on Reddit, still a good read
========
I work in IT as a lead developer, as in I run the department. One of my team leads is female, let's call her Ripley. She is young, smart, and a great dev.
Today she met with a new customer to discuss a big project. Project management sent a male project manager (Hicks).
It started perfectly with Customer asking Ripley for coffee. He's informed about her status and mutters something like an apology. He is visibly unhappy.
He then proceeds to ask Hicks technical questions despite having been told that Ripley will answer all the technical stuff. Ripley tries to answer questions. Customer ignores Ripley and continues talking to Hicks.
Hicks tells him politely that Ripley is the one to talk to, since he is not a dev and unable to help him. Ripley tries again to explain stuff.
Customer gets angry and demands another developer, since Ripley is "obviously far too young for a project of this complexity". Ripley rolls her eyes and leaves. Not the first time this happens.
Hicks smoothes the waves and tells the customer that the senior lead developer will personally answer all his questions. Customer is satisfied.
I walk in and calmly introduce myself.
The customer - now far less satisfied - was forced to discuss all his questions with yours truly, the 47 year old female IT nerd. I was very professional, friendly, and businesslike, he was visibly uncomfortable and irritated by the situation.
It's petty and stupid, but man, it felt great watching his face fall when I entered. I've been in Ripley's shoes far too often and today I heard 23 old me cheering me on.
Ripley loved it as well. She made sure to smile extra brightly at customer when she walked past the meeting room on her way to the coffee machine.
======
https://reddit.com/r/...18 -
I am an indie game developer and I lead a team of 5 trusted individuals. After our latest release, we bought a larger office and decided to expand our team so that we could implement more features in our games and release it in a desirable time period. So I asked everyone to look for individuals that they would like to hire for their respective departments. When the whole list was prepared, I sent out a bunch of job offers for a "training trial period". The idea was that everyone would teach the newbies in their department about how we do stuff and then after a month select those who seem to be the best. Our original team was
-Two coders
-One sound guy(because musician is too mainstream)
-Two artists
I did coding, concept art(and character drawings) and story design, So, I decided to be a "coding mentor"(?).
We planned to recruit
-Two coders
-One sound guy
-One artist (two if we encountered a great artstyle)
When the day finally arrived I decided to hide the fact that I am the founder and decided that there would be a phantom boss so that they wouldn't get stressed or try flattery.
So out of 7, 5 people people came for the "coding trial session". There were 3 guys and 2 girls. My teammate and I started by giving them a brief introduction to the working of our engine and then gave them a few exercises to help them understand it better. Fast forward a few days, and we were teaching them about how we implement multiple languages in our games using Excel. The original text in English is written in the first column and we then send it to translators so that they can easily compare and translate the content side by side such that a column is reserved for each language. We then break it down and convert the whole thing into an engine friendly CSV kind of format. When we concluded, we asked them if they had any questions. So there was this smartass, who could not get over the fact that we were using Excel. The conversation went like this:(almost word to word)
Smartass: "Why would you even use that primitive software? How stupid is that? Why don't you get some skills before teaching us about your shit logic?"
Me:*triggered* "Oh yeah? Well that's how we do stuff here. If you don't like it, you can simply leave."
Smartass: "You don't know who I am, do you? I am friends with the boss of this company. If I wanted I could have all of you fired at whim."
Me:"Oh, is that right?"
Smartass:"Damn right it is. Now that you know who I am, you better treat me with some respect."
Me: "What if I told you that I am not just a coder?"
Smartass:"Considering your lack of skills, I assume that you are also a janitor? What was he thinking? Hiring people like you, he must have been desperate."
Me:"What if I told you that I am the boss?"
Smartass:"Hah! You wish you were."*looks towards my teammate while pointing a thumb at me* "Calling himself the boss, who does he think he is?"
Teammate:*looks away*.
Smartass:*glances back and forth between me and my teammate while looking confused* *realizes* *starts sweating profusely* *looks at me with horror*
Me:"Ha ha ha hah, get out"
Smartass:*stands dumbfounded*
Me:"I said, get out"
Smartass:*gathers his stuff and leaves the room*
Me: "Alright, any questions?"*Smiling angrily*
Newcomers: *shake heads furiously*
Me:"Good"
For the rest of the day nobody tried to bother me. I decided to stop posing as an employee and teaching the newcomers so that I could secretly observe all sessions that took place from now on for events like these. That guy never came back. The good news however, is that the art and music training was going pretty well.
What really intrigues me though is that why do I keep getting caught with these annoying people? It's like I am working in customer support or something.16 -
Angry customer (😤): Your software is still too slow!!!
Me (🙄): It's running good all in all. Let's divide this into smaller aspects. Which steps do you need to perform faster?
😤: Every step needs to be as fast as google!
🙄: But our software ain't google, not even to mention your infrastructure
😤: Everything needs to run in 2 seconds!!!
🙄: You aren't helping in any way. We need something to grasp...
😤: It's all your fault.
📴10 -
Customer :Can you build a system that rates our product by XYZ standard?
Us: Sure!
*time passes*
Us: Ta-da!
Customer: Okay, here are some good and some bad products!
*products get rated shit to supershit*
Customer: No, that's wrong. Some of these are as good as we can, they should be rated best!
Us: okay, we offset the results.
*products get rated good to barely okay*
Customer: Great! Can you sign that the system rates by XYZ Standard?
Us: No.
Customer : But we paid you to rate by XYZ standard!
Us: By XYZ standard your products are bad, you can either have your products rated by standard or pass the test.
Customer: Unacceptable!
Us: Improve production?
Customer : Not possible, the job is done when you rate the products good by XYZ standard.9 -
Summary of the summary: Boss is an asshole. Root gets angry; boss leaves instead of picking a fight for once. This makes Root sad (and really angry).
Summary: Root has another interaction with her boss. The boss is an asshole. Root is a bitch. Root would have been so so so much more of a bitch if the boss actually fucking responded. Root is sad this didn't happen. Root might have gotten fired. That would have made Root happy. :<
-------------
Le wild blackout appears!
-- Conference call (the short-short version) --
Boss: *freaks out* Fix it! Why aren't you fixing it? You have to fix it.
Me: I'm already fixing it. 😕
Boss: You have to fix it! This is important!
Me: Then let's get off this call so I can focus on fixing it!
Boss: Okay but fix it! *begrudgingly hangs up*
-- Slack --
Me: (posting a running log of what I'm doing) This is what i discovered. this is the cause. these are the possible fixes. I picked this one because it's quick and has few consequences, though it may break ____ so it'll need followup fixes. I'll do those tomorrow. Blackout resolved!
Boss: (apparently doesn't even noticed I fixed his shitty service)
-- Next day --
Boss: I want you to work on [stupid shit] instead.
Me: But what about the followup fixes?
Boss: Top priority! because customer service!
Me: ... fine.
-- Next week (verbatim because wtf) --
Boss: Did we test that [resolution] on ______? No one thought to test this. It didnt cross anyones mind at all? Either you guys can make good decisions and document concerns or I have to be part of every decision [...]. But this is basic. SHould have been a team heads up and said if we are switching this what can it break and can we test it. [sic]
Me: Did you want me to resolve the blackout quickly and allow people to actually use our service, or spend two days checking everything that might possibly have gone wrong? I weighed the possibilities and picked the solution with the quickest implementation with the fewest consequences. You're welcome.
Me: (Quotes boss's "SHould have been a team heads up" and links my "this is what could go wrong" heads-up in Slack)
Boss: (pretends not to even notice)
Boss: (talks about customer service related crap)
What a fucking loser.
I'm so angry he didn't respond and start in on me over it. I wanted to tear him to shreds in front of everyone.
Related:
He tried adding another huge project to my plate earlier today, and I started flipping out on him for all these shitty sales features he keeps dumping on me in place of real work that i still get blamed for not finishing. The contractor stepped in before it got too heated, though, which is probably best because my reaction was pretty unprovoked. The above rant, though? Asshole doesn't read, just blames and yells when he's angry.
I really hate him.20 -
Had this recently with a client, mysql server of one of our shared hosting servers went down:
Senior engineer 1: heads up guys, mysql of {server name} is down, working on it! *calls second engineer in*
Support people: thanks for letting know! (in case clients call about it)
*triiiingggg*
Me: good afternoon, how can I help you?
Client: this site which we manage for a shared customer says it can't connect to the database...
M: is it hosted on {server name of mysql problems}
C: yes.
M: there's a mysql disruption there right now, we're working on it!
C: *starts guilt tripping me about thy they chose us for stability reasons and now this happens*
M: sir, I can't change this situation so you can go on and on about that but it's not going to help anyone.
C: okay, so what can I tell my client?
M: you can tell that we have a mysql server disruption right now and are working to fix it as soon as possible!
C: and what am I going to tell my client if they don't accept that answer?
M: you can tell that we are fixing this disruption as soon as possible.
C: yes you said that but what if they don't accept that answer, what am I going to tell them THEN?!
M: Listen, sir. We have a disruption right now. It's not fun but whether I tell this by writing it to you in a fairy tail or shout it at you, it's not going to make a difference.
We have a disruption and we are working on i....
*click*
Well, fuck you too.7 -
My first job: The Mystery of The Powered-Down Server
I paid my way through college by working every-other-semester in the Cooperative-Education Program my school provided. My first job was with a small company (now defunct) which made some of the very first optical-storage robotic storage systems. I honestly forgot what I was "officially" hired for at first, but I quickly moved up into the kernel device-driver team and was quite happy there.
It was primarily a Solaris shop, with a smattering of IBM AIX RS/6000. It was one of these ill-fated RS/6000 machines which (by no fault of its own) plays a major role in this story.
One day, I came to work to find my team-leader in quite a tizzy -- cursing and ranting about our VAR selling us bad equipment; about how IBM just doesn't make good hardware like they did in the good old days; about how back when _he_ was in charge of buying equipment this wouldn't happen, and on and on and on.
Our primary AIX dev server was powered off when he arrived. He booted it up, checked logs and was running self-diagnostics, but absolutely nothing so far indicated why the machine had shut down. We blew a couple of hours trying to figure out what happened, to no avail. Eventually, with other deadlines looming, we just chalked it up be something we'll look into more later.
Several days went by, with the usual day-to-day comings and goings; no surprises.
Then, next week, it happened again.
My team-leader was LIVID. The same server was hard-down again when he came in; no explanation. He opened a ticket with IBM and put in a call to our VAR rep, demanding answers -- how could they sell us bad equipment -- why isn't there any indication of what's failing -- someone must come out here and fix this NOW, and on and on and on.
(As a quick aside, in case it's not clearly coming through between-the-lines, our team leader was always a little bit "over to top" for me. He was the kind of person who "got things done," and as long as you stayed on his good side, you could just watch the fireworks most days - but it became pretty exhausting sometimes).
Back our story -
An IBM CE comes out and does a full on-site hardware diagnostic -- tears the whole server down, runs through everything one part a time. Absolutely. Nothing. Wrong.
I recall, at some point of all this, making the comment "It's almost like someone just pulls the plug on it -- like the power just, poof, goes away."
My team-leader demands the CE replace the power supply, even though it appeared to be operating normally. He does, at our cost, of course.
Another weeks goes by and all is forgotten in the swamp of work we have to do.
Until one day, the next week... Yes, you guessed it... It happens again. The server is down. Heads are exploding (will at least one head we all know by now). With all the screaming going on, the entire office staff should have comped some Advil.
My team-leader demands the facilities team do a full diagnostic on the UPS system and assure we aren't getting drop-outs on the power system. They do the diagnostic. They also review the logs for the power/load distribution to the entire lab and office spaces. Nothing is amiss.
This would also be a good time draw the picture of where this server is -- this particular server is not in the actual server room, it's out in the office area. That's on purpose, since it is connected to a demo robotics cabinet we use for testing and POC work. And customer demos. This will date me, but these were the days when robotic storage was new and VERY exciting to watch...
So, this is basically a couple of big boxes out on the office floor, with power cables running into a special power-drop near the middle of the room. That information might seem superfluous now, but will come into play shortly in our story.
So, we still have no answer to what's causing the server problems, but we all have work to do, so we keep plugging away, hoping for the best.
The team leader is insisting the VAR swap in a new server.
One night, we (the device-driver team) are working late, burning the midnight oil, right there in the office, and we bear witness to something I will never forget.
The cleaning staff came in.
Anxious for a brief distraction from our marathon of debugging, we stopped to watch them set up and start cleaning the office for a bit.
Then, friends, I Am Not Making This Up(tm)... I watched one of the cleaning staff walk right over to that beautiful RS/6000 dev server, dwarfed in shadow beside that huge robotic disc enclosure... and yank the server power cable right out of the dedicated power drop. And plug in their vacuum cleaner. And vacuum the floor.
We each looked at one-another, slowly, in bewilderment... and then went home, after a brief discussion on the way out the door.
You see, our team-leader wasn't with us that night; so before we left, we all agreed to come in late the next day. Very late indeed.9 -
Got laid off my by old employer back in 2019 because they have their priorities completely wrong.
Got a mail today whether I could fix something for them (ofc, they wanted me to do it essentially for free).
One of the websites I built for a customer back when I still worked there had a massive bug (that I was aware off and patched in later versions of the library causing it).
They never updated it so, I told them "just update the library".
Apparently, the idiot that was in charge of maintaining said site after I left didn't know how to and completely broke everything.
The hilarious part: While I setup everything using stuff like Docker and Git to make rollbacks easy...
That idiot went back to FTP and manually upgrading the databases through PhpMyAdmin :^)
He nuked the entire site.
Database? Gone.
Codebase? Borked (installed a version with a lot of breaking changes without properly reading the migration guide).
And knowing that shit company, they don't have any backups either.
They said "I wasn't needed because we have other good devs" when they laid me off.
Uhu, I can eh... see those good devs doing their job :^)51 -
Arghhh, rant time :|
So yesterday I completed a database migration of 167,000 products from an old ecommerce system to a new one. Everything was brought over, orders, customer addresses, everything, really chuffed :)
The only thing the client picked up on was the lack of his spammy "meta keywords" data that I intentionally did not import. I mean the tag isn't used and a list of 40 comma separated random words you'd like to rank for isn;t going to help the sites SEO on bit.
Anyway, the client is now moaning a lot and insisting I add them in. Even after I explained that the meta keywords is gone for good reasons he insists on keeping the data.
Soooo, pointless :|
(note the tags for the sake of satire :) )
4 -
Fuck open office spaces.
A few months ago I landed a super sweet job as a senior full stack developer, mainly going to work with their Python microarchitecture. The company pays well, has a sweet balance between freedom and responsibility, 30 days vacation etc.
During the recruiting process they walked me around the office that was super cozy with 14 devs in on large room and 10 people from marketing in another. They also mentioned that they would move and merge office with operations and customer service (around 100 more people) in a few months.
Life was good in the old office, I thought that this is the company where I will work for a looooong time.
Now we are in the new office and its fucking shit. No walls or FUCKING CEILINGS between departments. Right above my head there is balcony with customer service talking loud as fuck 24/7. Everyone that is not a developer is just so fucking loud.
I have to use earplugs AND earmuffs to get silence, or blast my ears with way to loud music. Every day around lunch I'm completely done mentally.
I know I'm extra sensitive to noise because of my ADHD, but seriously who the fuck thought this was a good idea?
All the devs have told our boss what needs to be done. If they listen i don't know. In the meantime I will start looking for a new job....18 -
Hi there fellas,
I'm new to devrant and I'll like to share with you my first story.
It was my first payed job. A good friend of mine (media designer in print) called me "My customer needs a website, do you think you can do that?"
At this time I've never build a single page, so my answer was "Of course, easy-peasy".
She told me it was a family business and a nationwide player in finance sector.
I met the CEO, did my research and build a prototype. Well, the CEO and his staff liked it so I finished the website and prepared for the first review.
I booted the laptop and tried to connect to their network. There was none. They just never had a wireless connection not a single cable in the entire office. That was the time I realized that I work for a family business.
The CEO was an ancient guy who probably saw Jesus Christ hanging on the cross in personal and internet is weird thing controlled by the devil himself.
I took the laptop and went over to the CEOs personal office, plugged the network cable out of his Computer and into the laptop. Finally I could show them what I've done.
He took a look at it and called for his assistant. "Might you print that website for us?" That was my second wtf moment.
The assistant returned with a half chopped down and bleached rainforest that contained an image of their new website.
I tried to tell him that a website on paper can't show him the functions n shit, but he looked at me like I was talking two foreign languages at once.
So we reviewed the website on paper and his one and only problem was the size of the letters. "I can't read it well, please make the text bigger" At this moment I wanted to hit my forehead on the table and tell him that it is normal to have readings difficulties when you are walking the shores of Styx.
At the end everything went well, but I realized that dealing with customers is a lot more difficult than developing something for them. The future should prove me right.
That's it.
My first story about my first job.
Thank you for reading 😊12 -
!rant
New job (first CS job).
Day 1: Install Ubuntu
Day 2: Dev said "it was so cute when he asked if he could uninstall windows." Also, first pair programming with engineer of 12 years. First commit (he did all the work, I just tried keeping up."
Day 3: "Here, try this bug " nearly get there. Have to leave early. Team event (Group VR experience, was wicked fun with drinks afterwards. Turns out boss man is a total bad ass. Swam with sharks and giant Wales)
Day 4: Fix bug. Notice odd behaviour. Fix that too. (All on my own). Code review: "This, that but works and is good." Get asked if I want to go to customer to do A, B and C. Tell Boss I only know B. He said "Tell me what you need for A and C."
I'm so God damn happy.8 -
Customer: why 1 router cost so much? I can buy 3 normal routers with that.
Me: this has security features and functions that 3 of those routers put together combined could not do. Then you will still need to buy firewall for security. Why have more devices and have more possible points of failure when u can have 1?
Customer *keeps quiet*
Me: numbers is not important. Having 5 normal parachutes during skydiving doesnt guarantee u better safety than 1 good reliable parachute.
My company earned $700 profit for that sale today. 😂5 -
At first there was nothing...
Then the software engineer said "LET THERE BE A PROJECT"
and there was a project. And it was [good]
On the secondth day, he said " LET THERE BE GIT", and there was a empty git repo
his colleagues hate him because thy still live in 2001 and they use SVN. But it was {good}
On the thirdth day, he said, "LET THERE BE AUTOMATION" and build systems came, And it was </good>
On the fourth day, he said "LET THERE BE A FRAMEWORK" and a framework was born. Problem is, it didn't work in his machine , so he whined and StackOverflow. It's still ["g", "o", 0, "d"]
on the fifth day, he said " LET THERE BE FRONTEND", and the frontend was born, but his colleagues again, ranted for using Angular instead of React. It's still "good";
And on the sixth day, he said "LET IT BE SOLD TO A CUSTOMER" and it was, but the bloke was a cheapskate wanker and paid him only the half of the contract price. But it was still good.
And on the seventh day, he rested, but he didn't actually, because Developers never rest nor sleep. And it was good3 -
Storytime!
This customer comes in and practically throws a computer on the counter.
Customer: This computer isn't working. I've ran the diagnostics and it says it's software. *places a dvd case with a 32 bit Windows 7 disk in it on the counter* It had Windows 10 on it, but I want Windows 7 on it.
Me: Well, you may have issues with the drivers if you put Windows 7 on it--
Customer: I don't care, I just want Windows 7.
Me: You SHOULD care. That means no wifi, no display, no mouse... Windows 7 doesn't like Windows 10 hardware.
Customer: Then... check to see Windows 7 compatibility!
Me: Alright.... *makes notes to check for Windows 7 compatibility*
Me: So has this Windows 7 been used before?
Customer: Yes, it has.
Me: On how many computers?
Customer: I've installed it on two computers and it works just fine.
Me: That's weird because Windows license keys are for one computer only. Are both of them connected to the internet?
Customer: Yes.
Me: Well, okay then... *finishes up ticket*
Customer: I work in this field and I just don't understand why they don't come with the disks anymore. How much is a Windows 10 disk?
Me: *gives price*
Customer: And do you have any?
Me: Let me check *I go to where they are, find some and come back out*
Me: Unfortunately we're out at the moment and would have to special order some back in.
Customer: OK. So then how much to fix this computer?
Me: *price of installing Windows and backing up data*
Customer: That's halfway to the price of a new one of these!
Me: Well yes, an HP at Walmart... But you do have that option if you want to take it.
Customer: Well, why does it cost that much?
Me: Well, it's $labor1 to install Windows, $labor2 to do some basic setup and drivers, and $labor3 to backup and restore data.
Customer: Oh, well I don't want data.
Me: Okay, well then it would be $total - $labor3
Customer: ...Okay, fine
Me: *updates the ticket*
When she finally left I put it on the bench and the first message said "SMART ERROR." I then did 4 different tests that said "lol, the hard drive is failing."
If you "worked in this field," you would know that a SMART error is hard drive related.
If you worked in this field, you would know that Windows is only a 1PC license, so why are you lying about installing it with no issues on other computers?
If you worked in this field, you would know you would want a 64bit Windows on your computer.
If you worked in this field, you would know how to find a Windows 10 installation media online.
If you worked in this field, you would know that HPs are not good computers to get.
IF YOU FUCKING WORKED IN THIS FIELD YOU WOULDN'T BE SUCH A FUCKING CUNT.17 -
Why are job postings so bad?
Like, really. Why?
Here's four I found today, plus an interview with a trainwreck from last week.
(And these aren't even the worst I've found lately!)
------
Ridiculous job posting #1:
* 5 years React and React Native experience -- the initial release of React Native was in May 2013, apparently. ~5.7 years ago.
* Masters degree in computer science.
* Write clean, maintainable code with tests.
* Be social and outgoing.
So: you must have either worked at Facebook or adopted and committed to both React and React Native basically immediately after release. You must also be in academia (with a masters!), and write clean and maintainable code, which... basically doesn't happen in academia. And on top of (and really: despite) all of this, you must also be a social butterfly! Good luck ~
------
Ridiculous job posting #2:
* "We use Ruby on Rails"
* A few sentences later... "we love functional programming and write only functional code!"
Cue Inigo Montoya.
------
Ridiculous job posting #3:
* 100% remote! Work from anywhere, any time zone!
* and following that: You must have at least 4 work hours overlap with your coworkers per day.
* two company-wide meetups per quarter! In fancy places like Peru and Tibet! ... TWO PER QUARTER!?
Let me paraphrase: "We like the entire team being remote, together."
------
Ridiculous job posting #4:
* Actual title: "Developer (noun): Superhero poised to change the world (apply within)"
* Actual excerpt: "We know that headhunters are already beating down your door. All we want is the opportunity to earn our right to keep you every single day."
* Actual excerpt: "But alas. A dark and evil power is upon us. And this… ...is where you enter the story. You will be the Superman who is called upon to hammer the villains back into the abyss from whence they came."
I already applied to this company some time before (...surprisingly...) and found that the founder/boss is both an ex cowboy dev and... more than a bit of a loon. If that last part isn't obvious already? Sheesh. He should go write bad fantasy metal lyrics instead.
------
Ridiculous interview:
* Service offered for free to customers
* PHP fanboy angrily asking only PHP questions despite the stack (Node+Vue) not even freaking including PHP! To be fair, he didn't know anything but PHP... so why (and how) is he working there?
* Actual admission: No testing suite, CI, or QA in place
* Actual admission: Testing sometimes happens in production due to tight deadlines
* Actual admission: Company serves ads and sells personally-identifiable customer information (with affiliate royalties!) to cover expenses
* Actual admission: Not looking for other monetization strategies; simply trying to scale their current break-even approach.
------
I find more of these every time I look. It's insane.
Why can't people be sane and at least semi-intelligent?18 -
Story of my most useless meeting?
Too many to mention. Here's one. Years ago a new HR associate was specifically hired to better engage the workforce. About once a week, she conducted about an hour to two hour meetings which consisted of every 'touchy-feely' idea you could think of. I swear any day I was going to walk into a meeting and do the "fall back into your partner" trust exercises.
One particular meeting, 'Betty' engaged us with the topic of what keeps us motivated, and I was a little more annoyed than usual because I was behind on a system critical project and these meetings were mandatory.
User1: "Knowing I make customer satisfaction my number one priority."
User2: "The strong sense of accomplishment I feel by doing my best"
Me: "Money"
<you could almost hear Betty's gasp>
Betty: "Oh, no, money shouldn't be the motivator. Money is like icing on the cake. Tell us what keeps you happy and engaged."
<other users nod their heads in engagement>
Me: "Again, money."
User3: "I can't...ugh..I don't believe..oh..why would you say that? I think being part of such a great team is payment enough."
<more nodding of heads>
Me: "Do you work for free? I don't. None of us do. Would any of you keep doing your jobs here if you weren't getting paid?"
Betty: "That is really not the point of this meeting."
Me: "Sure it is. I'll bet if Order Taking starting providing bonuses for positive after-call surveys, employee satisfaction would go through the roof. Anyone else like that idea?"
Betty: "Your attitude isn't helping this discussion. Lets move on."
Me: "Lets not. In 20?? the Gartner group performed a study where they 'discovered' the primary motivator for employees was money. You want employees to perform better, you pay them. It is really that simple."
<I could see the looks of "Its OK to speak my mind?" and others wanting to speak up>
Betty: "Moving on. Lets go over the company core values again and discuss how they enrich our lives at work and at home."
I kept quiet for the rest of the meeting.
The poop hit the fan, and my boss pulls me into a conference room
Boss: "Betty is really pissed at you. She went directly to the VP of HR"
Me: "Good. Does this mean I don't have to attend the enrichment meetings?"
Boss: "Yea, that was her idea of punishment. Lucky bastard."8 -
Fuck the memes.
Fuck the framework battles.
Fuck the language battles.
Fuck the titles.
Anybody who has been in this field long enough knows that it doesn't matter if your linus fucking torvalds, there is no human who has lived or ever will live that simultaneously understands, knows, and remembers how to implement, in multiple languages, the following:
- jest mocks for complex React components (partial mocks, full mocks, no mocks at all!)
- token cancellation for asynchronous Tasks in C#
- fullstack CRUD, REST, and websocket communication (throw in gRPC for bonus points)
- database query optimization, seeding, and design
- nginx routing, https redirection
- build automation with full test coverage and environment consideration
- docker container versioning, restoration, and cleanup
- internationalization on both the front AND backends
- secret storage, security audits
- package management, maintenence, and deprecation reviews
- integrating with dozens of APIs
- fucking how to center a div
and that's a _comically_ incomplete list; barely scratches the surface of the full range of what a dev can encounter in a given day of writing software
have many of us probably done one or even all of these at different times? surely.
but does that mean we are supposed to draw that up at a moment's notice some cookie-cutter solution like a fucking robot and spit out an answer on a fax sheet?
recruiters, if you read this site (perhaps only the good ones do anyway so its wasted oxygen), just know that whoever you hire its literally the luck of the draw of how well they perform during the interview. sure, perhaps some perform better, but you can never know how good someone is until they literally start working at your org, so... have fun with that.
Oh and I almost forgot, again for you recruiters, on top of that list which you probably won't ever understand for the entirety of your lives, you can also add writing documentation, backup scripts, and orchestrating / administrating fucking JIRA or actually any somewhat technical dashboard like a CMS or website, because once again, the devs are the only truly competent ones - and i don't even mean in a technical sense, i mean in a HUMAN sense of GETTING SHIT DONE IN GENERAL.
There's literally 2 types of people in the world: those who sit around drawing flow charts and talking on the phone all day, and those WHO LITERALLY FUCKING BUILD THE WORLD
why don't i just run the whole fucking company at this point? you guys are "celebrating" that you made literally $5 dollars from a single customer and i'm just sitting here coding 12 hours a day like all is fine and well
i'm so ANGRY its always the same no matter where i go, non-technical people have just no clue, even when you implore them how long things take, they just nod and smile and say "we'll do it the MVP way". sure, fine, you can do that like 2 or 3 times, but not for 6 fucking months until you have a stack of "MVPs" that come toppling down like the garbage they are.
How do expect to keep the "momentum" of your customers and sales (I hope you can hear the hatred of each of these market words as I type them) if the entire system is glued together with ducktape because YOU wanted to expedite the feature by doing it the EASY way instead of the RIGHT way. god, just forget it, nobody is going to listen anyway, its like the 5th time a row in my life
we NEED tests!
we NEED to know our code coverage!
we NEED to design our system to handle large amounts of traffic!
we NEED detailed logging!
we NEED to start building an exception database!
BILBO BAGGINS! I'm not trying to hurt you! I'm trying to help you!
Don't really know what this rant was, I'm just raging and all over the place at the universe. I'm going to bed.20 -
I might have posted this before. But I am going to post it again. Because emojis.
Me: 😁 Software lead I have finished coding the thing.
SL: 😀 Cool, good job. That is going to really help out the analysts.
Software Manager: 😐 hey I noticed you have coded a new thing and pushed it to integration.
Me: 😁 Yes.
SM: 😐 Well how do you know when it's done?
Me: 😑 . . . When you run it and it does the thing?
SM: 😐 Did you write test steps?
Me: 😕 Yeah . . . they're in the issue ticket.
SM: 😐 Yeah but how do you know those are right?
Me: 😕 Because I wrote the thing and the test steps?
SM: 😐 did you put any steps in our acceptance test procedure?
Me: 😕 No.
SM: 😐 why not?
Me: 😧 Because the acceptance test procedure tests requirements. There is no requirement for this functionality.
SM: 😑 Then why did you do it?
Me: 🤔 Because it was an internal request from the analysis team. There is no customer impact here.
SM: 😑 I really think we should write a requirement.
SL: 🤔 But what requirement is he going to attach this to?
SM: 😑 We don't have to attach it to a requirement. We can just test it once and remove it.
Me: 😒 SM, you know we never remove anything from the acceptance test procedure.
SM: 🙂 We do sometimes.
SL: 🤔 When was that I have worked here for twenty years and we have never removed a test from that document.
SM: 😑
SL: 😒
SM: 😑
SL: 😒
Me: 🤐
SM: 😧 I really think there should be an acceptance test written.
SL: 😧 Looks like you're writing an acceptance test.
Me: 😒 Alright as long as y'all're payin'. Shit I was just tryin' to save y'all money.
*acceptance test written and sent to peer review*
Peer: 😐 The requirement tested section doesn't have any requirements spelled out.
Me: 😅 No.
Peer: 🤔 Why?
Me: 😓 Because there is no requirement associated with this test.
Peer: 🤔 Then why are we adding an acceptance test?
Me: 😡 WELL AIN'T THAT A GOOD GOD DAMN QUESTION!?6 -
LinkedIn is an alternative reality unhooked from the rest of the world, where hypocrisy and arrogance meet, creating Leaders, Experts and Analysts.
- Every company is an industry leader globally.
- Every offer is life-changing.
- Every normal person suddenly is an expert in his field
- Each candidate is an expert in time management, customer relationships, and software development priorities.
- They are all happy to share their achievements in a disinterested way
- They all deal with important issues, with great reflections on the meaning of life and reality around us
- Each written post usually starts with a question followed by a life experience
- Companies are dynamic, they change their internal processes on a daily basis
Please shoot me, I've had enough of this shit.
- Few companies are leaders globally
- The offers you make are traps and I always have to look for where the bullshit is.
- You're not an expert in your field if you've been doing the same thing for 10 years without moving your ass out of that chair.
- If you were a time management expert, I wouldn't have to call you every week for unresolved tasks, and I wouldn't even have to do 150 meetings to postpone the goals set. Exactly what is your experience with the customer? Because by heart shutting up and always saying yes is not a good way to get the job done.
- I have great news for you. Nobody gives a shit about your work successes. At most they're envious.
- If you really are such a deep and introspective person... how the fuck is it that working with you is hell?
- Copying a quote from a website and then building a narrative on it doesn't automatically make you a superstar
- Companies, especially the largest ones, take years to change and if they do it is because there is the economic motivation behind it, not because they are visionaries.
This rant was written by scrolling through my LinkedIn feed.15 -
If a teamviewer sessions counts as "screenshare", I've got a good one.
The company I'm working for also got an internal video player in the webfrontend of it's product. A customer called in, because the player "stays black", instead of playing his videos. It's a player for a media library of the customer, so it can be any content. A collegue did some trouble shooting, but since the customer was not very experienced in IT they arranged a teamviewer session. At the appointed time, my collegue called the customer and asked him to reproduce the issue, while watching via teamviewer.
When opening the media player, it stayed black indeed, so my collegue asked the customer to try another video. From my desk I heard my collegue say "Oh god, no" (phone muted) pretty loudy and he asked us to come to his place quickly. The customer decided, it would be a good idea to try the video player with gay porn. So we stood there around my collegues desk, watching a hairy man, getting his asshole licked by another an even hairier man for a few secs.
The customer stopped the playback, said "ok, maybe the other file was just broken.", thanked my collegue and the call was over.
We had a few similar cases.5 -
Today my boss asked me if I wanted to travel to another country to setup a new server for a customer.
Pretty good for a student worker I think 😁. Today was a great day10 -
You know side projects? Well I took on one. An old customer asked to come and take over his latest startups companys tech. Why not, I tought. Idea is sound. Customer base is ripe and ready to pay.
I start digging and the Hardware part is awesome. The guys doing the soldering and imbedded are geniuses. I was impressed AF.
I commit and meet up with CEO. A guy with a vision and sales orientation/contacts. Nice! This shit is gonna sell. Production lines are also set.
Website? WTF is this shit. Owner made it. Gotta give him the credit. Dude doesn't do computers and still managed to online something. He is still better at sales so we agree that he's gonna stick with those and I'll handle the tech.
I bootstrap a new one in my own simplistic style and online it. I like it. The owner likes it. He made me to stick to a tacky logo. I love CSS and bootstrap. You can make shit look good quick.
But I still don't have access to the soul of the product. DBs millions rows of data and source for the app I still behind the guy that has been doing this for over a year.
He has been working on a new version for quite some time. He granted access to the new versions source, but back end and DB is still out of reach. Now for over month has passed and it's still no new version or access to data.
Source has no documentation and made in a flavor of JS frame I'm not familiar with. Weekend later of crazy cramming I get up to speed and it's clear I can't get further without the friggin data.
The V2 is a scramble of bleeding edge of Alpha tech that isn't ready for production and is clearly just a paid training period for the dev. And clearly it isn't going so well because release is a month late. I try to contact, but no reaction. The owner is clueless.
Disheartening. A good idea is going to waste because of some "dev" dropping a ball and stonewalling the backup.
I fucking give him till the end of the next week until I make the hardware team a new api to push the data and refactor the whole thing in proper technologies and cut him off.
Please. If you are a dev and don't have the time to concentrate on the solution don't take it on and kill off the idea. You guys are the key to making things happening and working. Demand your cut but also deserve it by delivering or at least have the balls to tell you are not up for it. -
Actual rant time. And oh boy, is it pissy.
If you've read my posts, you've caught glimpses of this struggle. And it's come to quite a head.
First off, let it be known that WINDOWS Boot Manager ate GRUB, not the other way around. Windows was the instigator here. And when I reinstalled GRUB, Windows threw a tantrum and won't boot anymore. I went through every obvious fix, everything tech support would ever think of, before I called them. I just got this laptop this week, so it must be in warranty, right? Wrong. The reseller only accepts it unopened, and the manufacturer only covers hardware issues. I found this after screaming past a pretty idiotic 'customer representative' ("Thank you for answering basic questions. Thank you for your patience. Thank you for repeating obvious information I didn't catch the first three times you said it. Thank you for letting me follow my script." For real. Are you tech support, or emotional support? You sound like a middle school counselor.) to an xkcd-shibboleth type 'advanced support'. All of this only to be told, "No, you can't fix it yourself, because we won't give you the license key YOU already bought with the computer." And we already know there's no way Microsoft is going to swoop in and save the day. It's their product that's so faulty in the first place. (Debian is perfectly fine.)
So I found a hidden partition with a single file called 'Image' and I'm currently researching how to reverse-engineer WIM and SWM files to basically replicate Dell's manufacturing process because they won't take it back even to do a simple factory reset and send it right back.
What the fuck, Dell.
As for you, Microsoft, you're going to make it so difficult to use your shit product that I have to choose between an arduous, dangerous, and likely illegal process to reclaim what I ALREADY BOUGHT, or just _not use_ a license key? (Which, there's no penalty for that.) Why am I going so far out of my way to legitimize myself to you, when you're probably selling backdoors and private data of mine anyway? Why do I owe you anything?
Oh, right. Because I couldn't get Fallout 3 to run in Wine. Because the game industry follows money, not common sense. Because you marketed upon idiocy and cheapness and won a global share.
Fuck you. Fuck everything. Gah.
VS Code is pretty good, though.20 -
A lite story about how i was hired at 16 years old.
Me at 11. Modifying HTML templates to create a sign up page for a game. Me at 14. Created some worthless websites in the past (at a training), barely knowing the structure of HTML.
Me at 15. Made my first website for a customer (using WordPress for the first time, didn't know how to use it before). The website was selling apartments, it was looking very good and went on the first place on SEO. Got my first money (100E).
Me at 16. Made some other WordPress websites for other customers (one of them still haven't paid, the website was made way back in 2015), so i shut down the website and replaced it with a text saying "This website is currently down until the customers pays the developer".
Me still at 16. A friend of my mom sent my CV to multiple companies, to work as a intern to learn more, and one of them accepted me for a interview (a well known and one of the best company with 30~ people)
Went to the interview, asked me about what i realized, what i can do, about my knowledges in others languages etc (forgot to mention that i love the computers from young age, so i was very good in them, specially at the age of 11), so they were happy about it and asked called me for another interview with the boss. Went to it, the boss asked me some tricky questions, i answered them immediately, he was very surprised about my knowledge at that age and accepted me immediately. After working for 2 weeks, instead of hiring me as a intern for 4-6 months, they instead hired me as a normal person, as a front end developer, for an undefined date, making 250 E / Month (6 hours per day in summer)
Now, I'm in the 11 grade, working for them about 9 months, making 315 E / Month, working for 4 hours per day after school, the place is cool, my entire team (family) is very funny and very cool, and they asked me many times to help them with different problems they had and i fixed them immediately (they really didn't know some stuff which i knew). Worked on big projects and worked on some from scratch by myself and they were very happy about how it went.
TLDR: was talented in computers (software), I'm a fast learner, barely knew about making websites, hired as a front end developer at 16 yr.
Btw, I'm in love with DevRant, I'm feeling like home everytime i visit this community :').
P.S. Sorry for my bad English and the mistakes i made.
alert("Thanks for reading my first rant!");10 -
Minimum wage employers and restaurants asking "and why should we hire you?".
You have 40 vacancies in your area for just your company alone.
You're paying $13.25 an hour when only a year ago you were paying $9.75.
Why should we hire you?
F*ck you, pay me, that's why.
You're not f*cking NASA
You're a God damn chain restaurant with a 40% turnover rate, who's employees probably shoot up in the bathroom on the rare occasion they even get a break.
I looked at the guy with all the annoyance I could muster, stared him down for a good five seconds and said. "You pay a few dollars over minimum. You're job is not important enough to even ask that question. Have a nice day." And got up and left.
Dude followed me and stuttered " hold up. I was just..."
But I was already out the door.
You were just what mark? Asking a dumbfuck question as if you had any leverage at all?
Your competitor *across the street* is offering 50 cents *more* per hour, and has guaranteed breaks.
What, did you forget 2008 and how you treated millions of people as disposable? The little part where you and most american industries demanded passion, without pay raises? Promotions without benefits? The jobs that if you worked hard, rather than a promotion or a pay raise, your reward was more work and less hours to finish?
You assholes thought we forgot about that? How you shipped millions of jobs overseas, blamed it on "automation" (chinese and indian slave labor), and then pointed the finger at millions of impoverished people as "lazy" in places like Detroit and Pittsburgh and told them "you just got to work harder and smarter!" Or "just get a small loan and create the next google!" from the comfort of your yachts? I'm looking at you bane corp.
No, now the shoes on the other foot motherf*ckers. Hows it feel needing all *us* commoners? "Why should we hire you?"
No, why should *I* WORK FOR YOU?
Cuz I saw THREE dirty tables coming in. A line of people that could be being served. A line that could have been optimized with the proper table count and some simple changes. A menu that doesnt even incentivize your biggest sellers and a dozen other things your store is doing wrong.
Think mark, think!
This is one of those braindead questions employers paying sub $18 an hour ask, because they suffered so much brain drain from years of payola profits from too-big-to-fail wallstreet bailouts, that they forgot they are not king midas, unless they are the king midas of shit, because increasingly everything corporate America touches turns into shit.
And while were on the subject, stopping bringing in outside management to stores. It destroys team cohesion, staff morale, pisses off people *on site* who *actually know* the team, the stores daily activities and processes, and who are better fit for that role. You bring in disinterested outside management, and it's one of the biggest red flags I've ever seen: these smarmy selfcongratulating f*cks who know nothing about the particular store, have no connection to the staff, go on firing sprees or alienation-sprees to hire in friends, fuck up the schedules because again they know nothing about the employees, and then move on after a few years to greener pastures, leaving a barren radioactive wasteland of chain smokers and burnt out staff in their wake.
Dear corporate America, your free ride on the public's good will is over. It's over.
Now you're in the bitch seat. Come sit at my desk and explain to me, EXPLAIN TO ME, why I should sweat and labor to save your shitty company hemorrhaging money like a bleeding crack-addicted hobo dying with a sucking chest wound from a chicago skidrow friday-night drive-by?
You dont deserve it. Your management and company culture is worse than incompetent. It's full of smiley guys expounding about their passion for customer service while giving each other sloppy BJs in broom closets, a veritable cornucopia of cult-like corporate dick suckers *and* dickheads, proclaiming, no...PROFESSING (hence "professional") their undying allegiance and dedication to their corporate family with the intensity of cujo, foaming at the mouth, or Mitt Romney preparing for a photoshoot, plastic smiles and feigned laughs.
Dont forget to wipe your chin, asshole. It's not Ronald McDonald your blowing, but it's definitely not Gordon f*cking Ramsey either.
Would you like fries with that?88 -
!!pointless story
Bug report comes in from a coworker. "Cloudinary uploads aren't working. I can't sign up new customers."
"I'll look into it" I say.
I go to one of our sites, and lo! No Cloudinary image loads. Well that can't be good.
I check out mobile app -- our only customer-facing platform. None of the images load! Multiple "Oops!" snackbars from 500 errors on every screen / after every action.
"None of our Cloudinary images load, even in the mobile app," I report.
Nobody seems to notice, but they're probably busy.
I go to log into the Cloudinary site, and realize I don't have the credentials.
"What are the Cloudinary credentials, @ceo?" I ask.
I'm met with more silence. I use this opportunity to look through the logs, try different URLs/transforms directly. Oddly, everything seems fine except on our site.
I check Slack again, and see nothing's changed, so I set about trying to guess the credentials.
Let's see... the ceo is basically illiterate when it come to tech, so it's probably not his email. It's a startup, and custom emails for things cost money, and haven't been a thing here forever, so it's probably oen of the CTO's email aliases. he likes dots and full names so that narrows it down. Now for the password.... his are always crappy (so they're "easy to remember") and usually have the abbreviated company name in them. He also likes adding numbers, generally two-digit numbers, and has a thing for 7s and 9s. Mix in some caps, spaces, order...
Took me a few minutes, but I managed to figured it out.
"Nevermind, I guessed them." I reported.
After getting into Cloudinary, I couldn't find anything amiss. Everything looked great. No outage warnings, metrics looked fine, images all loaded. Ex-cto didn't revoke payment or cancel the account.
I checked our app; everything started loading -- albeit slowly.
I checked the aforementioned site; after a few minutes, everything loaded there, too.
Not sure what else to do, and with everything appearing to work, I said "Fixed!" and closed the issue.
About 20 minutes later, the original person said "thanks" -- never did hear anything from the ceo. I've heard him chatting away in the other room the entire time.
Regardless, good thing for crappy passwords, eh?15 -
My code review nightmare part 3
Performed a review on/against a workplace 'nemesis'. I didn't follow the department standards document (cause I could care less about spacing, sorted usings, etc) and identified over 80 bugs, logic errors, n+1 patterns, memory leaks (yes, even in .net devs can cause em'), and general bad behavior (ex.'eating' exceptions that should be handled or at least logged)
Because 'Jeff' was considered a golden child (that's another long TL;DR), his boss and others took a major offense and demanded I justify my review, item by item.
About 2 hours into the meeting, our department mgr realized embarrassing Jeff any further wasn't doing anyone any good and decided to take matters into his own hands. Thinking 'well, its about time he did his job', I go back to my desk. About an hour later..
Mgr: "I need you in the conference room, RIGHT NOW!"
<oh crap>
Mgr: "I spoke to Jeff and I think I know what the problem is. Did you ever train him on any of the problems you identified in the review?"
Me: "Um, no. Why would I?"
Mgr: "Ha!..I was right. So lets agree the problems are partially your fault, OK?"
Me: "Finding the bugs in his code is somehow my fault?"
Mgr: "Yes! For example, the n+1 problem in using the WCF service, you never trained him on how to use the service. You wrote the service, correct?"
Me: "Yes, but it's not my job to teach him how to write C#. I documented the process and have examples in the document to avoid n+1. All he had to do was copy/paste."
Mgr: "But you never sat with Jeff and talked to him like a human being? You sit over there in your silo and are oblivious to the problems you cause. This ends today!"
Me: "What the...I have no idea what you are talking about. What in the world did Jeff tell you?"
Mgr: "He told me enough and I'm putting an end to it. I want a compressive training class developed on how to use your service. I'll give you a month to get your act together and properly train these developers."
3 days later, I submit the power-point presentation and accompanying docs. It was only one WCF with a handful of methods. Mgr approved the training, etc..etc. execute the 'training', and Jeff submits a code review a couple of weeks later. From over 80 issues to around 50. The poop hits the fan again.
Mgr: "What's your problem? When are you going to take your responsibility seriously?"
Me: "Its pretty clear I don't have the problem. All the review items were also verified by other devs. Its not me trying to be an asshole."
Mgr: "Enough with the excuses. If you think you can do a better job *you* make the code changes and submit them for Jeff for review. No More Excuses!"
Couple of days later, I make the changes, submit them for review, and Jeff really couldn't say too much other than "I don't see this as an improvement"
TL;DR, I had been tracking the errors generated by the site due to the bugs prior to my changes. After deployment, # of errors went from thousands per hour to maybe hundreds per day (that's another story) and the site saw significant performance increases, fewer customer complaints, etc..etc.
At a company event, the department VP hands out special recognition awards:
VP: "This award is especially well earned. Not only does this individual exemplify the company's focus on teamwork, he also went above and beyond the call of duty to serve our customers. Jeff, come on up and get this well deserved award."19 -
A while back a co-worker of mine fucked up by leaving some debug code and pushing to production.
He quickly repaired it, redeployed and everything was good again before the customer experienced any issues.
Later that day, management showed up by his desk to ask what happened, how it happened and stating that he was not "angry enough" about his fuck up, long after it has been repaired.
Up to this day i regret not asking in what unit of measurement we could determine if we were angry enough; decibels? gray hairs? grams of shit in my underwear?4 -
A room full of mostly old male stressed out engineers sat in chairs, and the presenter said:
"So who watched Judging Amy last night?"
The presenter went on to express her surprise that nobody in the room had seen last night's episode of Judging Amy.... and wasn't going to drop the topic.
The meeting, if it ever had any, now had no chance of going anywhere good.
By the end of the meeting someone would walk out and "retire" shortly there after, and it certainly wasn't going to be the presenter....
Backstory:
The company built on the IBM model of sell pricey custom hardware (granted it worked really well) and sell expensive support contracts wasn't doing as well as it had hoped. Granted it was still doing better than most of its neighboring companies, but it was clear that with the .com bust the days of catered lunches every day were over.
The company had grown fat and everyone knew that while the company had a good enough product(s) to survive, there weren't enough lifeboats for everyone to survive.
In the midst of this an HR department that took up nearly 20% of the office space at HQ felt it needed to justify its existence / expenses.
They decided to do this in the same way they always had, by taking funding from other departments, this time not by simply demanding more direct budgets for themselves.... they decided to impose mandatory 'training' on other departments ... that they would then bill for this training.
When HR got wind that there were some stressed out engineers the solution was, as it always is for HR.... to do more HR stuff:
They decided to take these time starved engineers away from their jobs, and put them in a room with HR for 4 days. Meanwhile the engineer's tasks, deadlines and etc remained the same.
Support got roped into it too, and that's how I ended up there.
It would be difficult to describe the chasm between HR and everyone else at that company. This was an HR department that when they didn't have enough cubes (because of constant remodeling in the HR area under the guise of privacy) sat their extra HR employees next to engineering and were 'upset' that the engineers 'weren't very friendly and all they did was work'.
At one point a meeting to discuss this point of contention was called off for some made up reason or another by someone with a clue.
So there we all sat, our deadlines kept ticking away and this HR team (3 people) stood at the front of the room and were perplexed that none of these mostly older males in this room had seen last night's episode of Judging Amy.
From there the presentation was chaos, because almost the entire thing was based on your knowledge of what happened to poor stressed out Amy ... or something like that.
We were peppered with HR tales of being stressed out and taking a long lunch and feeling better, and this magical thing where the poor HR person went and had a good cry with her boss and her boss magically took more off her plate (a brutal story where the poor HR person was almost moved to tears again).
The lack of apparent sympathy (really nobody said much at all) and lack of seeming understanding from the crowd of engineers that all they should do is take a long lunch, or tell their boss to solve their problems ... seemed to bother the HR folks. They were on edge.
So then they finally asked "What are your stressers?" And they picked the worst possible person they could to ask, Ted.
Ted was old, he prickly, he was the only one who understood the worst ass hell of assembly that had been left behind.
Ted made a mistake, he was honest with folks who couldn't possibly understand what he was saying. "This mandatory class is stressing me out. I have work to do and less time because of this class."
The exchange that followed was kinda horrible and I recall sitting behind Ted trying to be as small as possible as to not be called on. Exactly what everyone said almost doesn't matter.
A pedantic debate between Ted and the HR staff about "mandatory" and "required" followed. I will just sum it up that they were both in the wrong for how they behaved for a good 20 minutes...
Ted walked out, and would later 'retire' that week.
Ted had a history and was no saint. I suspect an email campaign by various folks who recounted the events that day spared ted the 'fired' status and he walked with what eventually would become the severance package status quo.
HR never again held another 'training', most of them would all finally face the axe a few months later after the CEO finally decided that 'customer facing, and product producing' headcount had been reduced enough ... and it was other internal staff's time for that.
The result of the meeting was one less engineer, and everyone else had 4 days less of work done...4 -
Customer : c
Me : m
*Few weeks ago*
C: the server is slow, it sometimes takes 7 seconds before I see our data
(the project is 7+ years old and wasn't written by someone who is very good in SQL)
M: yeah I see that, our servers are busy with this one "process" (SQL query)
C: make it faster
M: well that's possible but it will take a few days (massive SQL spaghetti that I first have to untangle)
C: 😡 nvm then
*Yesterday*
C: server is down !
M: 🤔 *loads data from server and waits ~ 7 seconds*
M: Well what's the problem?
C: I need the data but it's so slow
WELL YOU MINDLESS IMBECILE... If something is slow it doesn't mean our god damn production server is down !
That just means that you have to give us a day or two so we can optimise the (ALSO BY YOUR REQUEST) rushed project... And save you YOUR money that YOU waste on the processing time on our server...4 -
So there's a recent rant, about making a website work for IE.
I get it, you don't want to make it work for IE because you don't use IE.
But get this: you're not doing the site FOR YOU. You're doing it for the intended user, which is a lot of users that use all kinds of shit. If you don't want to do that, get the fuck out of web development, or from development overall. It's not for you.
I remember when I started my career, I had to make a web app that was intended to be used by, say, 100 people. As a developer I had the best tools for that - cool new 19" monitors, good GPU able to spit out a humongous resolution, and I designed that portal to look great. You know what my superior did then? He took away my 19" monitor and gave me a 14" monitor instead, saying that I became a spoiled brat that totally ignored the customer. I was angry at that, but immediately realized that he was completely right.
It doesn't matter! that it works on your machine. Who the fuck cares about your machine?
Does the software work for the intended user? If not, then you're a shitty developer.22 -
I swear to god, I'm going to track down the dipshit who just made my day hilariously painful.
So here I am, finishing up this project that's been going on for what feels like an eternity, when I get an email "why doesn't order X show up in this other system?".
I mean, it's a common thing they can take 15 minutes to push across, so the usual quick glance and what do you know, it's just sitting there as if it's waiting to be pushed through, than an hour later... it's still there, so I start digging, maybe a data issue, nope looks all good, customer details, payment details, products...
just another order, jump on the logs and all looks fi......... wait.... why does this postcode have 3 digits and not 4 , Australia has 4 digit postal codes fyi, looks at order again, 3 digits, look at log, 3....hold on why's it only 3 digits, checks code, handled as string... ok..... where the fuck would it drop a digit.... frontend requires 4 digits, validation requires 4 digits... how the fuck did you get 3 digits in... I can't see anything anywhere that logically makes sense for this🤔
Drops address into google and it's a postcode starting with 0.
Jumps on DB and the fucker is an int in the postcode table. For all you playing at home 0123 <> 123
I don't know if I should feel bad, or impressed, it's been 7 years since this table was created, and 7 years before someone managed to live in one of these parts of the country with a leading 0.
QA didn't spot this years ago,
No one tested this exact scenario,
The damn thing isn't even documented as a required delivery area, but here we are!
Kudos good sir, you broke it! 🤜 🤛
You sir may get your order now!11 -
Yesterday the web site started logging an exception “A task was canceled” when making a http call using the .Net HTTPClient class (site calling a REST service).
Emails back n’ forth ..blaming the database…blaming the network..then a senior web developer blamed the logging (the system I’m responsible for).
Under the hood, the logger is sending the exception data to another REST service (which sends emails, generates reports etc.) which I had to quickly re-direct the discussion because if we’re seeing the exception email, the logging didn’t cause the exception, it’s just reporting it. Felt a little sad having to explain it to other IT professionals, but everyone seemed to agree and focused on the server resources.
Last night I get a call about the exceptions occurring again in much larger numbers (from 100 to over 5,000 within a few minutes). I log in, add myself to the large skype group chat going on just to catch the same senior web developer say …
“Here is the APM data that shows logging is causing the http tasks to get canceled.”
FRACK!
Me: “No, that data just shows the logging http traffic of the exception. The exception is occurring before any logging is executed. The task is either being canceled due to a network time out or IIS is running out of threads. The web site is failing to execute the http call to the REST service.”
Several other devs, DBAs, and network admins agree.
The errors only lasted a couple of minutes (exactly 2 minutes, which seemed odd), so everyone agrees to dig into the data further in the morning.
This morning I login to my computer to discover the error(s) occurred again at 6:20AM and an email from the senior web developer saying we (my mgr, her mgr, network admins, DBAs, etc) need to discuss changes to the logging system to prevent this problem from negatively affecting the customer experience...blah blah blah.
FRACKing female dog!
Good news is we never had the meeting. When the senior web dev manager came in, he cancelled the meeting.
Turned out to be a hiccup in a domain controller causing the servers to lose their connection to each other for 2 minutes (1-minute timeout, 1 minute to fully re-sync). The exact two-minute burst of errors explained (and proven via wireshark).
People and their petty office politics piss me off.2 -
On call: part 2... WHY THE HELL ARE YOU GOING TO ASK US TO STOP RESTORING *YOUR* SERVICES SO *YOUR* CUSTOMER HAS ACCESS TO *YOUR* STUFF BECAUSE YOU WANT TO SLEEP. If you call me because shits down, I'm going to fucking fix it. Idgaff if you're tired because it's been an 8 hour day, I've been working for 15 hours and I am contractually obligated to get this shit up asap and you needing your fucking beauty sleep is not a damn good reason to fuck up my contact...
(They got my boss' boss' boss' boss' boss' boss on the line who told them that but nicer -its why she gets paid more- and they still insisted. But at least they owe US more money to cover some *legal contractual mumbled jargon* it makes it better, and it's documented so they can't turn it around on us)
Will someone please send coffee? I have 2 more days of this.7 -
Customer: So I have operating system corruption? What does that mean?
Me: *thinks for a moment* Okay, so you have a bag of potato chips, right? And you're looking forward to eating those potato chips. However, when you open the bag, there are only crumbs because the guy in front of you in line had accidentally stepped on the bag and crushed them all.
Customer: ...Okay...
Me: So what we can do is we can grab a can of Pringles--because Pringles are delicious--and dump those in the bag. That way you have a good, full bag of uncrushed digital potato chips.
Customer: I like that, let's do it!
Coworker: ...why are you talking about digital potato chips?8 -
Hello everyone, this is my first time here so hi! I want to tell you all a story about my current situation.
At 18 while in the military I was able to get my first computer, it was a small hp pavilion laptop with windows 7. The system would crash constantly, even though I would only use it for googling stuff and using fb to talk to people. 5 months after I got it and continuously hated it decided to find out why and who could I blame (other than myself) for the system making me do the ctrl alt del dance all the time....
Found out that there are people called computer programmers that made software. Decided to give it a go since I had some free time most days. Started out with c++ because it was being recommended in some websites. Had many "oh deeeeer lord" moments. After not getting much traction I decided to move to Java which seemed like an easier step than C++. Had fun, but after some verbosity I decided to move into more dynamic lands. Tried JS and since at the time there was no Node and I was not very into the idea of building websites I decided to move into Python, Ruby, PHP and Perl and had a really great time using and learning all of them. I decided to get good in theoretical aspects of computer programming and since I had a knack for math I decided to get started with basic computer science concepts.
I absolutely frigging loved it. And not only that, but learning new things became an obsession, the kind that would make me go to bed at 02:40 am just to wake up at 04:00 or 06:00 because the military is like that. I really wanted to absorb as much as I could since I wanted to go to college for it and wanted to be prepared since I did not wanted to be a complete newb. Took Harvard CS50, Standford Programming 101 with Java, Rice's Python course and MIT's Python programming class. I had so much fun I don't regret it one bit.
By the time I got to college I had already made the jump to Linux and was an adept Arch user, Its not that it was superior or anything, but it really forced me to learn about Linux and working around a terminal and the internals of the system to get what I want. Now a days I settle for Fedora or Debian based systems since they are easier and time is money.
Uni was a breeze, math was fun and the programming classes seemed like glorified "Hello World" courses. I had fun, but not that much fun, most of my time was spent getting better at actual coding. I am no genius, nor my grades were super amazing(I did graduate with honors though) but I had fun, which never really happened in school before that.
While in school I took my first programming gig! It was in ASP.NET MVC, we were using C#, I got the job through a customer that I met at work, I was working in retail during the time and absolutely hated it. I remember being so excited with the gig, I got to meet other developers! Where I am from there aren't that many and most of them are very specialized, so they only get concerned with certain aspects of coding (e.g VBA developers.....) and that is until I met the lead dev. He was by far one of the biggest assholes I had ever met in my life. Absolutely nothing that I would do or say made hem not be a dick. My code was steady, but I would find bugs of incomplete stuff that he would do, whenever I would fix it he would belittle me and constantly remind me of my position as a "junior dev" in the company saying things as "if you have an issue with my code or standards tell me, but do not touch the code" which was funny considering that I would not be able to advance without those fixes. I quit not even 3 months latter because I could not stand the dick, neither 2 of the other developers since the immediately resigned after they got their own courage.
A year latter I was able to find myself another gig. I was hesitant for a moment since it was another remote position in which I had already had a crappy experience. Boy this one was bad. To be fair, this was on me since I had to get good with Lumen after only having some exposure to Laravel. Which I did mentioned repeatedly even though he did offer to train me in order to help him. Same thing, after a couple of weeks of being told how much I did not know I decided to get out.
That is 2 strikes.
So I waited a little while and took a position inside another company that was using vanilla PHP to build their services. Their system was solid though, the lead engineer remains a friend and I did learn a lot from him. I got contracted because they were looking for a Java developer. The salary was good. But when I got there they mentioned that they wanted a developer in Java...to build Android. At the time I was using Java with Spring so I though "well how hard can this be! I already use Android so the love for the system is there, lets do this!" And it was an intense, fun and really amazing experience.
-- To be continued.10 -
I have been gone a while. Sorry. Workplace no longer allows phones on the lab and I work exclusively in the lab. Anyway here is a thing that pissed me off:
Systems Engineer (SE) 1 : 😐 So we have this file from the customer.
Me: 😑 Neat.
SE1: 😐 It passes on our system.
Me: 😑 *see prior*
Inner Me (IM): 🙄 is it taught in systems engineer school to talk one sentence at a time? It sounds exhausting.
SE1: but when we test it on your system, it fails. And we share the same algorithms.
Me: 😮 neat.
IM: 😮neat, 😥 wait what the fuck?
Me: 😎 I will totally look into that . . .
IM: 😨 . . . Thing that is absolutely not supposed to happen.
*Le me tracking down the thing and fixing it. Total work time 30 hours*
Me: 😃 So I found the problem and fixed it. All that needs to happen is for review board to approve the issue ticket.
SE1: 😀 cool. What was the problem?
Me: 😌 simple. See, if the user kicked off a rerun of the algorithm, we took your inputs, processed them, and put them in the algorithm. However, we erroneously subtracted 1 twice, where you only subtract 1 once.
SE1: 🙂 makes sense to me, since an erroneous minus 1 only effects 0.0001% of cases.
*le into review board*
Me: 😐 . . . so in conclusion this only happens in 0.0001% of cases. It has never affected a field test and if this user had followed the user training this would never have been revealed.
SE2: 🤨 So you're saying this has been in the software for how long?
Me: 😐 6 years. Literally the lifespan of this product.
SE2: 🤨 How do you know it's not fielded?
Me: 😐 It is fielded.
SE2: 🤨 how do you know that this problem hasn't been seen in the field?
Me: 😐 it hasn't been seen in 6 years?
IM: 😡 see literally all of the goddamn words I have said this entire fucking meeting!!!
SE2: 😐 I would like to see an analysis of this to see if it is getting sent to the final files.
Me: 🙄 it is if they rerun the algorithm from our product. It's a total rerun, output included. It's just never been a problem til this one super edge case that should have been thrown out anyway.
SE2: 🤨 I would still like to have SE3 run an analysis.
Me: 🙄 k.
IM: 😡 FUUUUUUUUUCK YOOOOOU
*SE3 run analysis*
SE3: 😐 getting the same results that Me is seeing.
Me: 😒 see? I do my due diligence.
SE2: 😐 Can you run that analysis on this file again that is somehow different, plus these 5 unrelated files?
SE3: 😎 sure. What's your program's account so I can bill it?
IM: 😍 did you ever knooooow that your my heeeerooooooo.
*SE3 runs analysis*
SE3: 😐 only the case that was broken is breaking.
SE2: 😐 Good.
IM: 🤬🤬🤬🤐 . . . 🤯WHY!?!?
Me: 😠 Why?
SE2: 😑 Because it confirms my thoughts. Me, I am inviting you to this algorithm meeting we have.
Me/IM: 😑/😡 what . . . the fuck?
*in algorithm meeting*
Me: 😑 *recaps all of the above* we subtract 1 one too many times from a number that spans from 10000 to -10000.
Software people/my boss/SE1/SE3: 🤔 makes sense.
SE2:🤨 I have slides that have an analysis of what Me just said. They will only take an hour to get through.
Me: 😑 that's cool but you need to give me your program's account number, because this has been fixed in our baseline for a week and at this point you're the only program that still cares. Actually I need the account to charge for the last couple times you interrupted me for some bullshit.
*we are let go.*
And this is how I spent 40+ useless hours against a program that is currently overrunning for no reason 🤣🤣🤣
Moral: never involve math guys in arithmetic situations. And if you ever feel like you're wasting your time, at least waste someone else's money.10 -
It's enough. I have to quit my job.
December last year I've started working for a company doing finance. Since it was a serious-sounding field, I tought I'd be better off than with my previous employer. Which was kinda the family-agency where you can do pretty much anything you want without any real concequences, nor structures. I liked it, but the professionalism was missing.
Turns out, they do operate more professionally, but the intern mood and commitment is awful. They all pretty much bash on eachother. And the root cause of this and why it will stay like this is simply the Project Lead.
The plan was that I was positioned as glue between Design/UX and Backend to then make the best Frontend for the situation. Since that is somewhat new and has the most potential to get better. Beside, this is what the customer sees everyday.
After just two months, an retrospective and a hell lot of communication with co-workers, I've decided that there is no other way other than to leave.
I had a weekly productivity of 60h+ (work and private, sometimes up to 80h). I had no problems with that, I was happy to work, but since working in this company, my weekly productivity dropped to 25~30h. Not only can I not work for a whole proper work-week, this time still includes private projects. So in hindsight, I efficiently work less than 20h for my actual job.
The Product lead just wants feature on top of feature, our customers don't want to pay concepts, but also won't give us exact specifications on what they want.
Refactoring is forbidden since we get to many issues/bugs on a daily basis so we won't get time.
An re-design is forbidden because that would mean that all Screens have to be re-designed.
The product should be responsive, but none of the components feel finished on Desktop - don't talk about mobile, it doesn't exist.
The Designer next to me has to make 200+ Screens for Desktop and Mobile JUST so we can change the primary colors for an potential new customer, nothing more. Remember that we don't have responsiveness? Guess what, that should be purposely included on the Designs (and it looks awful).
I may hate PHP, but I can still work with it. But not here, this is worse then any ecommerce. I have to fix legacy backend code that has no test coverage. But I haven't touched php for 4 years, letalone wrote sql (I hate it). There should be no reason whatsoever to let me do this kind of work, as FRONTEND ARCHITECT.
After an (short) analysis of the Frontend, I conclude that it is required to be rewritten to 90%. There have been no performance checks for the Client/UI, therefor not only the components behave badly, but the whole system is slow as FUCK! Back in my days I wrote jQuery, but even that shit was faster than the architecuture of this React Multi-instance app. Nothing is shared, most of the AppState correlate to other instances.
The Backend. Oh boy. Not only do we use an shitty outated open-source project with tons of XSS possibillities as base, no we clone that shit and COPY OUR SOURCES ON TOP. But since these people also don't want to write SQL, they tought using Symfony as base on top of the base would be an good idea.
Generally speaking (and done right), this is true. but not then there will be no time and not properly checked. As I said I'm working on Legacy code. And the more I look into it, the more Bugs I find. Nothing too bad, but it's still a bad sign why the webservices are buggy in general. And therefor, the buggyness has to travel into the frontend.
And now the last goodies:
- Composer itself is commited to the repo (the fucking .phar!)
- Deployments never work and every release is done manually
- We commit an "_TRASH" folder
- There is an secret ongoing refactoring in the root of the Project called "_REFACTORING" (right, no branches)
- I cannot test locally, nor have just the Frontend locally connected to the Staging webservices
- I am required to upload my sources I write to an in-house server that get's shared with the other coworkers
- This is the only Linux server here and all of the permissions are fucked up
- We don't have versions, nor builds, we use the current Date as build number, but nothing simple to read, nonono. It's has to be an german Date, with only numbers and has always to end with "00"
- They take security "super serious" but disable the abillity to unlock your device with your fingerprint sensor ON PURPOSE
My brain hurts, maybe I'll post more on this shit fucking cuntfuck company. Sorry to be rude, but this triggers me sooo much!2 -
Me: Do u have antivirus Software installed That could possibly Blockade the Data for our Software.
Customer: Yes My computer is very safe i use 3 antiviruses.
Me: At the Same time?
Customer: Yes so My computer is better protected
Me: says no more
True Story just happend 10 minutes ago xD Had a good laugh with My coworkers16 -
Story time:
Yesterday I wanted to go to the theater with my girlfriend. It was her idea because as a student you can get reduced tickets for the play, but only via the online store exactely two hours before the play starts. We had already tried two weeks before but with no success. So this time I said i want to be on my pc with a proper browser and not a mobile version like last time. So we are sitting at home me in front of their website on one screen and with a clock on the other screen. Two minutes realy i hit refresh and I get a selection for the reduced tickets, nice.
You would think.
After selecting the amount. ERROR: Can not get your tickets. I was like fuck they are already sold out because it's a popular play. But hey let's try again. I got one ticket but not the second one, okay strange lets try again, same ERROR again. WHAT the FUCK, no feedback what so ever. My girlfriend had then the idea that they maybe restricted the amount for reduced tickets to one (does not state this explicitly but hey lets give it a shot). Use second browser select one ticket. ERROR can not get you the amount of seats. Rage level near to a 1000 why did it work two minutes before but not anymore. Trying around for five more minutes finally got the second ticket.
Now the real fun begins.
Proceeding to checkout should not be that hard you would think, but you need to be registered for that. Okay so let's do that. The salutation is not required neither is the address for the tickets but you need to have a company name??!!!!! The fuck?? I am not self employed and neither are a most other people around here so why is this field mandatory? Beeing a little under stress I decided to found the "asdf" company with my girlfriend.
Now one would think checking out is easy. Not so fast.
After accepting the terms of service another ERROR, unable to accept your data. What data? I did not input anything new? Where does this come from? Ok never mind I am going to pay with credid card that must work!
ERROR: Internal paymentservice initialization failure! Sorry what? I thought maybe I was to long idle in this browser and they do not reserve the tickets for so long (which would be no surprise to me at this point). Let's try again. Nope same error.
Now my rage level was really over 9000 but we really wanted to go so I decided to call the customer SUPPORT. Or better to say I had a answering maching telling me for ten minutes how sorry they are that this takes so long, yeah you bet. Then and this is now really great: the support guy asks me: "What error do you see? Internal paymentservice initialization failure?" I was like, okay he knows this so they need to know how to handle it. FUCK NO. "Sorry I can't help you. This is our payment system maybe they (IT) are doing some maintenance I can't halp you. Call the theater directly good day." Sorry what just happened, you fuckers are the vendors for the tickets for nearly all big events around here and the theater explicitly states to call you for tickets but you can not help me? Like hell.
This process took 25 very frustrating minutes and I was really angry and wanted to quit, then I saw that there is also a paypal option which I had not tried. With very little hope i selected everything for the payment, registered with paypal and they told me I already had an account. So reactivated this five year old account payed with all the mobile passwords and tans to finally, after 30 fucking minutes, get a pdf file for a ticket. Repeated the last step for the second ticket and with some time left to get there we were off.2 -
PM emailed me a document from a customer to distribute it to the right people.
Me (in my head): WTF? You are the PM, that's your fucking job.
But I opened the document and read it. Some blah about requirements we discussed with the customer earlier. And the request to sign it as agreement on the requirements. The customer even put the names of the people at the end, he suspected to be the right ones.
So I send an email back to PM that this is project stuff, not my business. Case closed for me.
Half an our later PM enters my office, telling me he thought I was the right guy for this topic and he didn't know who else could be interested in it.
So I told him that this document is about defining project requirements and that he could have sent it to the people that are mentioned at the end of the document.
Turned out he didn't even opened the document. F...A... Wasted my time instead of doing his job.
Guess next time I'll be reading his documents at as good as he does. -
You are a consultant and wrote some easy scripts by copying code snippets together?
Good for you!
It makes your job easier?
Good for you!
You didn't care too much about UI because you only needed the job to be done?
That's fine!
BUT DON'T YOU DARE SELL THIS SHIT TO A CUSTOMER AND CALL YOURSELF A SOFTWARE DEVELOPER!
YOU ARE NO DEVELOPER!
YOU DON'T KNOW NOTHING ABOUT HOW TO BUILD A RELIABLE SOFTWARE.
no one needs a solid database structure?
Object oriented programming is "just another hype"?
No one cares for the coding?
FUCK YOU, AND YOUR ATTITUDE!7 -
TL;DR :
"when i die i want my group project members to lower me into my grave so they can let me down one last time"
STORY TIME
Last year in College, I had two simultaneous projects. Both were semester long projects. One was for a database class an another was for a software engineering class.
As you can guess, the focus of the projects was very different. Databases we made some desktop networked chat application with a user login system and what not in Java. SE we made an app store with an approval system and admin panels and ratings and reviews and all that jazz in Meteor.js.
The DB project we had 4 total people and one of them was someone we'll call Frank. Frank was also in my SE project group. Frank disappeared for several weeks. Not in class, didn't contact us, and at one point the professors didn't know much either. As soon as we noticed it would be an issue, we talked to the professors. Just keeping them in the loop will save you a lot of trouble down the road. I'm assuming there was some medical or family emergency because the professors were very understanding with him once he started coming back to class and they had a chance to talk.
Lesson 1: If you have that guy that doesn't show up or communicate, don't be a jerk to them and communicate with your professor. Also, don't stop trying to contact the rogue partner. Maybe they'll come around sometime.
It sucked to lose 25% of our team for a project, but Frank appreciated that we didn't totally ignore him and throw him under the bus to the point that the last day of class he came up to me and said, "hey, open your book bag and bring it next to mine." He then threw a LARGE bottle of booze in there as a thank you.
Lesson 2: Treat humans as humans. Things go wrong and understanding that will get you a lot farther with people than trying to make them feel terrible about something that may have been out of their control.
Our DB project went really well. We got an A, we demoed, it worked, it was cool. The biggest problem is I was the only person that had taken a networking class so I ended up doing a large portion of the work. I wish I had taken other people's skills into account when we were deciding on a project. Especially because the only requirement was that it needed to have a minimum of 5 tables and we had to use some SQL language (aka, we couldn't use no-SQL).
The SE project had Frank and a music major who wanted to minor in CS (and then 3 other regular CS students aside from me). This assignment was make an app store using any technology you want. But, you had to use agile sprints. So we had weekly meetings with the "customer" (the TA), who would change requirements on us to keep us on our toes and tell us what they wanted done as a priority for the next meeting. Seriously, just like real life. It was so much fun trying to stay ahead of that.
So we met up and tried to decided what to use. One kid said Java because we all had it for school. The big issue is trying to make a Java web app is a pain in the ass. Seriously, there are so many better things to use. Other teams decided to use Django because they all wanted to learn Python. I suggested why not use something with a nice package system to minimize duplicating work that had already been done and tested by someone. Kid 1 didn't like that because he said in the real world you have to make your own software and not use packages. Little did he know that I had worked in SE for a few years already and knew damn well that every good project has code from somewhere else that has already solved a problem you're facing. We went with Java the first week. It failed miserably. Nobody could get the server set up on their computers. Using VCS with it required you to keep the repo outside of the where you wrote code and copy and paste changes in there. It was just a huge flop so everyone else voted to change.
Lesson 3: Be flexible. Be open to learning new things. Don't be afraid to try something new. It'll make you a better developer in the long run.
So we ended up using Meteor. Why? We all figured we could pick up javascript super easy.Two of us already knew it. And the real time thing would make for some cool effects when an app got a approved or a comment was made. We got to work and the one kid was still pissed. I just checked the repo and the only thing he committed was fixing the spelling of on word in the readme.
We sat down one day and worked for 4 straight hours. We finished the whole project in that time. While other teams were figuring out how to layout their homepage, we had a working user system and admin page and everything. Our TA was trying to throw us for loops by asking for crazy things and we still came through. We had tests that ran along side the application as you used it. It was friggin cool.
Lesson 4: If possible, pick the right tool for the job. Not the tool you know. Everything in CS has a purpose. If you use it for its purpose, you will save days off of a project.1 -
OK.
1. So i tindered.
2. I got a really nice girl.
3. We chatted really long and good.
4. We tried to meetup it did not work because of our schedule. New
job on my end, she is a student.
5. I thought its over. Fine whatever.
6. She gives me her number.
7. We continue chat on whatsapp
8. Blablabla 3 days long, she gets bored and tries to friendzone me
9. I revert the shit and state i wanna be serious and there wont be a
friendzone/nice guy comin from me.
10. She happy and continues to chat.
11. I get emtionally invested in her.
12. We exchange thoughts dreams and music.
13 We want to meetup at weekend. I cant. Got a family wedding all
weekend.
14. We want to meetup the second week.
I cant. Im off on a company trip. Again new job here.
15. So we say in the week after I get back.
15a. Before the weekend we need to deliver an rc and go all out to hold
the deadline.
15b. We deliver, but shit happens on the customer side. His fault but we
get the blame.
15c I go onto the company trip.
16. We chat and i send her pictures of the trip over the weekend so she
sees I care.
17. She seems fine. And happy.
18. I come back from the trip late night and need to work the next day
jetlag style.
19. I work jetlag style. And try to fix the shit from last week.
20. I come home really tired and looking forward to date day tomorrow.
21. I cant do anything. My home looks like shit and the bag still
unpacked. I just eat and fall asleep.
I feel bad bcs my home will turn her down instantly if we make it to my
place.
Need to hope that it does not come to this.
22. Date day comes. Today.
23. I wake up at 6 early to plan ahead to make sure my clothes are fine
and i arrive on time in the office to exit early.
24. I expect to check what goes on today in the city and give her the
location to meet and time.
25. I enter office and immeadetly get caught up in meeting planning, dev
questions and the meeting itself because the project is on edge.
26. We have a 5hours long meeting where people go on and on and on.
27. 3h later in the meeting:
my brain was fried and around 12 i go to lunch with some people.
28. Meanwhile the city is turning into a rainy mess of a shitty day. No
way I can have a nice walk with her like that. Bars and coffeshops are
just to boring.
29. So i eat to regain some sense and we go back to the office.
Meanwhile I am thinking all kinds of locations and stuff in my head.
30. Havent given her any update since a good morning in the morning.
31. We reenter the meeting. Things continue like before. The project is
on impossible demands and impossible timelines. Still we try to do our
best.
32 3h later on 3pm I tell her i am in a long meeting and working on a
meetingspot.
33. shes not happy.
34. I get a call from a relative
35. i need to go out and take the call. not good for the collegues.
again new job here.
36. family trouble, money trouble, goverment demands. I promise to
handle that tomorrow. Before work.
37. i get back into the meeting.
38. still super slow and no results.
39. need to focus but start to check for locations on my phone.
40. she asks me where i am
41. I send her my location.
42. she thinks i am saying she should pick me up!
43 i joke and say no definitly not.
44. shes pissed.
45. I decide for a coffeeshop. after work. and send her the location
46. She says to call it off.
47. I go all in and go romance style. I say ill wait there even if she
does not come to show her how much i care.
U know to avoid the lets do it some other time fuckery and then it never
happens.
47. She goes quiet.
48. 2h later we finish the meeting. Meanwhile QA foudn a bug we need to
fix because why not.
49. I got 30 minutes to find the bug and fix it before I need to go to
uphold my word.
50. I find out what to do, but it might break a lot of other things
without careful test and implementation. Collegues says he takes it.
51 I feel bad but I need to go. I even leave earlier because otherwise I
would not be on time.
52. I arrive 15 minutes early. I grab two coffee2go and wait outside,
53. Shitty weather, sometimes rain, sometimes sunny, cant decide what it
wants.
54. The weather is just like how I feel.
55. I wait 1 1/2h
56. I think I should feel stupid, For gods sake its tinder. People dont
give a crap, Enough people around why should I Invest so much into this?
But I dont feel stupid. Because this is how I want it. I dont want
appointments, I dont want safety. I decided for her and I went all in.
57. I send her pics from the sceneray as proof that I waited,
58. I think I blew it. She is still quiet.
59. Friends are asking me for plans for the weekend. I wish I could say
I already have some with her.
60. I feel lost right now. But my head says I put too much stress on
her, And i fucked up with the planning. I should have been more precise.
My head also says that i am putting myself into the victim role, which
is wrong always. Should I continue to reach out to her? Is there
something I could do still?68 -
I was told in an 1:1, quite literally, "not everybody can do what they want to do if they are not good at it..." - get fucked! The person I had to "report to" was an idiot (at the same senior level as I was) and obviously threatened.
Then moved down to customer support, where I was fired for fixing problems faster than going through the chain of levels, because I was creating quick scripts to patch the faulty data.1 -
I hate GoDaddy, we all hate GoDaddy. We know this. I had VPS running a single site that was there for 8 years and only hanging on there for a few business reasons. It was to move this past May to another server, then June, then July ... continually waiting for the final phase to pass so I can move it. Backups running nightly to a separate GoDaddy FTP server ... for 8 years. All good for 8 years. Our company gets a new credit card ... I'm away and forget to update it with GoDaddy ... billing fails 3 times and they delete EVERTHING. No care about being a good customer for 8 years (14 total with other servers), no phone call, no nothing. Poof, gone. Now, I know I should have transferred backups locally or, at the very least, somewhere else. I just never expected this type of treatment. FUCK GODADDY!12
-
!dev at all
Was chilling with my t mobile rep trying to get some issues resolved regarding what Verizon's bitchass was trying to do after i left their shitty company.
While i was there and my dude was working his magic i noticed this smoking chick walking around the store waiting for someone to help her out. So being that everyone was busy and sorta scared of talking to her( i can sense that shit) i told my boy to go and pick her as his customer, to be flirty and cool and shit.
My poor dude was all like "nah man I dunno how to talk to girls...."
I was telling him "bro, you ain't bad looking, just go, introduce yo ass and tell her that you'll take care of her in a min!"
"But i get all anxious and shit"
"Nah man, just talk to her like you did to me when we first met, she is just a customer, i aint telling you to ask her out on a date, just i dunno practice talking to girls! No harm with that! Specially this one b look at them leeeeeeegs!"
Now, why did I care? The reason is that he mentioned to me after seeing my wife (total babe) that he pictures me as a player. Which I was but that is beyond the point. And he said that he had always had trouble talking to girls.
So i told him what to do, said to be calm and confident. Ninja is an alpha salesman, and great with t mobile services, so he has that confidence, told him to exude that shit as if he was talking to a guy.
Homeboy got ballsy, drank 5 gallons of man the fuck up and went and did what I did. Then she went ahead and stand next to us, and i put on the good words for my dude "ah you got the best rep right here! G boy is bomb with everything!!" She was laughing saying that she hopes that he can help her with her phone.
"Don't worry, i got you, its just a small thing and if you want i'll show you what to do for future occasions"
"Oh so you don't want me to come back if it happens?"
"Haha you can come back any time as long as I am the one helping you out"
DAAAAAAAAAAAMN son!!
"Ok, but only if its you"
Daaaaaaaaaamn
Went better than expected. The dude needs more confidence, he aint bad looking at all and don't want him missing out on some of the babes we got walking around town.
Lord knows I had my fun with them.10 -
Saturday morning:
Notification on WhatsApp from my new boss: hello, I sent you a message on Skype because the data is not good and I had to send it to the customer yesterday.
Go to Skype: hello, I am out all weekend. If you checked the data when I handed it out I could have figured out a solution. I will check when I am back.
Logout from Skype
Block number on WhatsApp
Block incoming calls on phone3 -
Tomorrow Halloween is being celebrated in many nations as you might know. So we do in germany. Given that in Germany tomorrow is a national Holiday, the company skipped work today, with me being on call.
My On-Call time almost was over so I got ready to party (getting into my costume), not expecting any further calls.
I finished dressing up, still had some time, so I dug into coding a bit, as a costumer called. A customer from china. As I got told later on China does not celebrate Halloween in October and they do in another way.
So I set there, accepting the call, with my Camera set to autostart (Company policy).
Camera. On.
In. Costume.
As a monk.
With a bleach white face.
I was greeted by a man starring me "into the eyes". Took a good 1-3 secs til we bursted out in laugher. One of the funniest calls I had so far 😂 (and a short one, thanks China-Man)2 -
Instead of just accepting my proposal about upgrading the server - the customer I have ranted about earlier decided that it would be a good idea to try to install PHP 7.0 on a Debian 5 machine.
I feel horror when I read the bash_history3 -
!dev
Just went to the pet asylum to look for a cat. There was a shy black one (eh, maybe not a good first but Moar Blacker, Moar Better 😋) and a black and white one which was very open towards me.
Probably I'll get the latter, and build some food, water and litter dispenser systems for it with motors and my esp8266 boards 🙂
The lady who was volunteering there and showed me around had an interesting story though.
Apparently both of those aforementioned cats were wild cats (so they don't come from a proper household or anything). Except that black and white one which apparently came from some rather retarded people.. think average Facebook user.
According to her those previous owners came there with 2 cats including the black and white one as "extremely wild, we found them in the forest, put them in cages (because everyone carries cat cages in their car every day, right?) and brought them here". Nice excuse for average Facebook user level of retard I have to say 😜 but it's not very waterproof, you know?
But on average the people that they get there are even worse than that.. some get a great initial meeting with a cat, but then leave them there because they don't like the stripes on a paw or something stupid like that. As she put it: "you're not fitting pants in a clothing shop, are you?! 😑"
Had to try hard to not burst out in laughter from that description 😂
Point is, the average customers there are awful.. apparently she was very grateful to have a rather down-to-earth customer like me and my home supervisor (who helpfully drove me there 🙂) for once. So terrible clients.. they're everywhere!
It really taught me to be mindful of the hardships of people in any profession who deal with clients.18 -
You know. I have mixed feelings on the way people have been reacting to senzory's rant regarding the way he deals with clients. Some people believe that he is unethical, some people see it as just business(me included) but to see what the community says is somewhat interesting.
First, let me be clear on something: i have been fucked over by clients many times for being a nice guy and trying to play it nicely.
Because of this I am selective of who deserves good treatment and who gets to fuck off. But regardless of the client I do the same thing: regardless of who it is, nice or otherwise. If a project will take 1 week to complete then I tell them that it will take 3 to 4 weeks. Why? Well because I have many things on my plate, I am married and have two children, one lives with me and I try to spend as much time with them as I can. I work from 8 to 6, sometimes later and when I get home I sometimes don't do shit since at work I maintain the web services of 2 fucking college campuses.
I don't look for my clients. Through word of mouth they come to me. And being in a privileged position(there are about 5 devs here and they all suck) they can either do with my times and fees or can fuck off over the border where Pedro will do their shit on vbscript and classic ASP(which I like, but you know why this is not an option in 2018)
Apps can be sold for large quantities of money, regardless of what their use case is, if a company wants to outsource their apps to an external developer(such as yours truly) that means that they are willing to play the game. And that is what business is: a game, a survival game.
Where I live, a company will not think twice of firing a single mother for whatever reason. In the U.S of A, and specially in Texas, you can be fired for whatever reason. I have automated people's jobs without knowing it, I have made people lose their jobs and saved companies thousands with my apps. Things like that were not know to me, had I known that someone would have lost their jobs I would have tried differently.
If a company is willing to tell employees(loyal employees) to fuck off, then i do not regret charging what I do and hustling the way I do with rat faced dickheads that care not for people. If I could I would destroy entire companies here. But that is for another story.
I have been used, insulted, gambled with and have been lied to, to my face by these companies. Which has left me jaded.
Oh now, trust me. I am still highly optimistic and nice. And if someone has a small business and I can help them out, then I will lower my rate and give positive vibes in the hopes of making things better through karma. I want to see the best in people. But this does not stop me from being a shark and giving quotes the way I do.
Because companies, as an overall entity are not people with the best intentions(sometimes) and they will not take your kindness, they will take advantage if possible in an effort to save money. Its just dickhead business.
So why, as a professional and privileged developer that obtained his skills through intense study and practice, a wizard by all means, should lower to these nameless, Faceless entities?
Why should i give them the fairness they do not give others? Why should I play the high morale game and come out as a loser?
At the end of the day, I get to swim in my own pool of success, knowing that they did not get the chance to fuck me over
So if you tell me that you took advantage of your hard earned skillset, and built a cross platform app(which compiles to native binaries) and sold 2 products for one, I will tell you that you are an excellent player at their game. If you tell me that you finished before and got to charge for 2 weeks of work doing just 2 days I will say that you are an excellent time manager. And if you tell me that at the end of the day you managed to keep said customer I will tell you that you are a true professional.
There is a difference lads, in selling a product to big momma jamma's cajun restaurant, to the largest logistics company around.
Be nice to those that desserve it.6 -
Once had a manager who would refuse to review anything on the basis he "didn't have enough time". Not just code reviews, but also customer comms, support messages, documentation etc. - anything that it's good to get more than 1 set of eyes on. This was a small startup so me working pretty much solo - it wasn't like there was anyone else able to review anything like this.
Fair enough, you might say. He trusts me. Just put it out there.
...but then *as soon as* it was published / sent / committed / whatever, he'd then magically find 5 minutes to glance through it and point out how rubbish / unhelpful / ridiculous the work was, and how it should have never gone out in the first place, and why didn't I read through it before sending as I'd clearly realise how stupid this was.
After a few rounds of this I actually flipped out on him in the office, called him out on his BS and told him to think for 2 seconds about how ridiculous this situation was. In fairness to the guy he did back down, take note and it didn't happen again, but damn, those times were some of the most frustrating of my career to date. -
I think I want to quit my first applicantion developer job 6 months in because of just how bad the code and deployment and.. Just everything, is.
I'm a C#/.net developer. Currently I'm working on some asp.net and sql stuff for this company.
We have no code standards. Our project manager is somewhere between useless and determinental. Our clients are unreasonable (its the government, so im a bit stifled on what I can say.) and expect absurd things from us. We have 0 automated tests and before I arrived all our infrastructure wasn't correct to our documentation... And we barely had any documentation to begin with.
The code is another horror story. It's out sourced C# asp.net, js and SQL code.. And to very bad programmers in India, no offense to the good ones, I know you exist. Its all spagheti. And half of it isn't spelled correctly.
We have a single, massive constant class that probably has over 2000 constants, I don't care to count. Our SQL projects are a mess with tons of quick fix scripts to run pre and post publishing. Our folder structure makes no sense (We have root/js and root/js1 to make you cringe.) our javascript is majoritly on the asp.net pages themselves inline, so we don't even have minification most of the time.
It's... God awful. The result of a billion and one quick fixes that nobody documented. The configuration alone has to have the same value put multiple times. And now our senior developer is getting the outsourced department to work on moving every SINGLE NORMAL STRING INTO THE DATABASE. That's right. Rather then putting them into some local resource file or anything sane, our website will now be drawing every single standard string from the database. Our SENIOR DEVELOPER thinks this is a good idea. I don't need to go into detail about how slow this is. Want to do it on boot? Fine. But they do it every time the page loads. It's absurd.
Our sql database design is an absolute atrocity. You have to join several tables together just to get anything done. Half of our SP's are failing all the time because nobody really understands the design. Its gloriously awful its like.. The epitome of failed database designs.
But rather then taking a step back and dealing with all the issues, we keep adding new features and other ones get left in the dust. Hell, we don't even have complete browser support yet. There were things on the website that were still running SILVERLIGHT. In 2019. I don't even know how to feel about it.
I brought up our insane technical debt to our PM who told me that we don't have time to worry about things like technical debt. They also wouldn't spend the time to teach me anything, saying they would rather outsource everything then take the time to teach me. So i did. I learned a huge chunk of it myself.
But calling this a developer job was a sick, twisted joke. All our lives revolve around bugnet. Our work is our BN's. So every issue the client emails about becomes BN's. I haven't developed anything. All I've done is clean up others mess.
Except for the one time they did have me develop something. And I did it right and took my time. And then they told me it took too long, forced me to release before it was ready, even though I had never worked on what I was doing before. And it worked. I did it.
They then told me it likely wouldn't even be used anyway. I wasn't very happy at all.
I then discovered quickly the horrors of wanting to make changes on production. In order to make changes to it, we have to... Get this
Write a huge document explaining why. Not to our management. To the customer. The customer wants us to 'request' to fix our application.
I feel like I am literally against a wall. A huge massive wall. I can't get constent from my PM to fix the shitty code they have as a result of outsourcing. I can't make changes without the customer asking why I would work on something that doesn't add something new for them. And I can't ask for any sort of help, and half of the people I have to ask help from don't even speak english very well so it makes it double hard to understand anything.
But what can I do? If I leave my job it leaves a lasting stain on my record that I am unsure if I can shake off.
... Well, thats my tl;dr rant. Im a junior, so maybe idk what the hell im talking about.16 -
Some of the penguin's finest insults (Some are by me, some are by others):
Disclaimer: We all make mistakes and I typically don't give people that kind of treatment, but sometimes, when someone is really thick, arrogant or just plain stupid, the aid of the verbal sledgehammer is neccessary.
"Yeah, you do that. And once you fucked it up, you'll go get me a coffee while I fix your shit again."
"Don't add me on Facebook or anything... Because if any of your shitty code is leaked, ever, I want to be able to plausibly deny knowing you instead of doing Seppuku."
"Yep, and that's the point where some dumbass script kiddie will come, see your fuckup and turn your nice little shop into a less nice but probably rather popular porn/phishing/malware source. I'll keep some of it for you if it's good."
"I really love working with professionals. But what the fuck are YOU doing here?"
"I have NO idea what your code intended to do - but that's the first time I saw RCE and SQLi in the same piece of SHIT! Thanks for saving me the hassle."
"If you think XSS is a feature, maybe you should be cleaning our shitter instead of writing our code?"
"Dude, do I look like I have blue hair, overweight and a tumblr account? If you want someone who'd rather lie to your face than insult you, go see HR or the catholics or something."
"The only reason for me NOT to support you getting fired would be if I was getting paid per bug found!"
"Go fdisk yourself!"
"You know, I doubt the one braincell you have can ping localhost and get a response." (That one's inspired by the BOFH).
"I say we move you to the blockchain. I'd volunteer to do the cutting." (A marketing dweeb suggested to move all our (confidential) customer data to the "blockchain").
"Look, I don't say you suck as a developer, but if you were this competent as a gardener, I'd be the first one to give you a hedgetrimmer and some space and just let evolution do its thing."
"Yeah, go fetch me a unicorn while you're chasing pink elephants."
"Can you please get as high as you were when this time estimate come up? I'd love to see you overdose."
"Fuck you all, I'm a creationist from now on. This guy's so dumb, there's literally no explanation how he could evolve. Sorry Darwin."
"You know, just ignore the bloodstain that I'll put on the wall by banging my head against it once you're gone."2 -
An adult cam website I worked on as freelancer had/has this code everywhere:
$user = $_POST['usr'];
$pass = $_POST['pwd'];
$row = $db->query ("SELECT * FROM users where username='".$user."' AND password='".$pass."' COUNT 1);
I was hired to add new features and was touch any other parts of the code. When my job was done, I tried to fix those as a good samaritan but the client thought I was messing with the system or should be thing of new features to add. So I got fired.
5 years later, I check out of curiosity and they are still there. I ask him again if I can work on them for a little less pay(I'm broke) and he doesn't reply. What a douche. I hope his site receives a shot of SQLi from a customer.18 -
You know what really grinds my gears? As a junior webdeveloper (mostly backend) I try my hardest to deliver quality content and other people's ignorance is killing me in my current job.
Let's rant about a recent project I had under my hood, for this project (a webshop) I had to restructure the database and had to include validation on basicly every field (what the heck, no validation I hear you say??), apperently they let an incompetent INTERN make this f***king webshop. The list of mistakes in this project can bring you close to the moon I'd say, seriously.
Database design 101 is basicly auto incremented ID's, and using IDs in general instead of using name (among a list of other stuff obv.). Well, this intern decided it was a good idea to filter a custom address-book module based on a NAME, so it wasn't setup as: /addressbook/{id} (unique ID, never a problem) but as /addressbook/{name}, which results in only showing one address if the first names on the addresses are the same. Lots of bugs that go by this type of incompetence and ignorance. Want to hear another joke? Look no further, this guy also decided it was a great idea to generate the next ID of an order. So the ordernumber wasn't made up by the auto incremented id on the order model, but by a count of all the orders and that was the next order number. This broke so many times, unbelievable.
To close the list of mistakes off, the intern decided it was a great idea to couple the address of a user directly to an order. Because the user is able to ship stuff to addresses within his addressbook, this bug could delete whole orders out of the system by simply deleting the address in your addressbook.
Enough about my intern rant, after working my ass of and going above and beyond the expectations of the customer, the guy from sales who was responsible for it showed what an a**hole he was. Lets call this guy Tom.
Little backstory: our department is a very small part of the company but we are responsible for so much if you think about it. The company thinks we've transitioned to company wide SCRUM, but in reality we are so far from it. I think the story below is a great example of what causes this.
Anyway, we as the web department work within Gitlab. All of our issues and sprints are organized and updated within this place. The rest of the company works with FileMaker, such a pile of shit software but I've managed to work around its buggyness. Anyway, When I was done with the project described above I notified all the stakeholders, this includes Tom. I made a write-up of all the changes I had made to the project, including screenshots and examples, within Gitlab. I asked for feedback and made sure to tag Tom so he was notified of my changes to the project.
After hearing nothing for 2 weeks, guess who came to my desk yesterday? F**king tom asking what had changed during my time on the project. I told him politely to check Gitlab and said on a friendly tone that I had notified him over 2 weeks ago. He, I shit you not, blantly told me that he never looks on there "because of all the notifications" and that I should 'tell him what to do' within FileMaker (which I already had updated referencing Gitlab with the write-up of my changes). That dick move of him made me lose all respect for this guy, what an ignorant piece of shit he is afterall.
The thing that triggers me the most in the last story is that I spent so much free time to perfect the project I was working on (the webshop). I even completed some features which weren't scheduled during the sprint I was working on, and all I was asking for was a little appreciation and feedback. Instead, he showed me how ignorant and what a dick he was.
I absolutely have no reason to keep on working for this company if co-workers keep treating me like this. The code base of the webshop is now in a way better condition, but there are a dozen other projects like this one. And guess what? All writen by the same intern.
/rant :P10 -
Two places: At a major NYC firm, I was in charge of social media. I was also involved with an intranet community. Something went bad with the intranet community project politics and I got blamed for it even though I had emails to prove I hadn't said/done what I was accused of. But to assert their dominance, my bosses called me to their office, sat me in literally a corner of the room, and interrogated me for 2 hours. The only thing missing was the bright light in my eyes and the "good cop" part of the routine. I'm ashamed to say they "broke" me and I just gave up and did what they told me to do to "fix" it even though I hadn't done anything wrong. The bosses were old enough to be my parents, so I wonder how much of that worked its way into the psychology of it all.
The second toxic workplace was where each month the boss would come from his home by the beach to tell us plebes what new ideas he wanted us to work on. We would just get done reporting on the results of his delusions of grandeur from the month prior and he'd pull the rug out and start us on some new thing. Never got any consistent traction on anything. He was the ultimate seagull manager: fly in, make a lot of noise, poop all over everything, and leave us cleaning up the mess. Oh, and we had to change the locks because we had to fire a customer service guy who was a little bit on the ragey side of things. Because of high turnover, I had seniority within 4 months of starting there.1 -
Worst exp. on a collab/group project?
Had a few, here is one.
Worked with a dev team (of two devs) in Norway to begin collaboration on providing a portal into our system (placing orders, retrieving customer info, inventory control, etc)
They spoke very good English, but motivation was the problem. Start the day around 10:00AM...take a two hour lunch...ended the day at, if I was lucky, 4:00PM (relative to Norway time). Response time to questions took days, sometimes weeks. We used Skype, which helped, but everything was "Yea...I'll do that tomorrow...waiting on X....I have a wedding to go to, so I'll finish my part next week."
I didn't care so much, I had other projects to do, but the stakeholders pounded me almost everyday demanding a progress report (why aren't you done yet...etc..etc.)
The badgering got so bad I told the project owner (a VP) if he wanted this project done by the end of the year, the company would have to fly me to Norway so I personally push things along.
When real money was on the line, he decided patience was warranted.
A 3 month project turned into 9, and during a phone meeting with the CEO in December
O: "Thanks guys, this project is going great. We'll talk again in February. Bye."
PM: "Whoa...what! February!"
<sounding puzzled>
O: "Um..yes? It's Christmas time. Don't you Americans take off for Christmas?"
PM: "Yes, but not until Christmas. Its only December 12th. Your taking the whole month of December and January for Christmas?"
O:"Yes, of course. You Americans work too hard. You should come over here and see how we celebrate. Takes about a month so we can ease back into the flow of things."
<Jack is the VP>
PM: "Jack wanted this project completed by the end of the year, that is what everyone agreed to."
O:"Yes, I suppose, but my plane is waiting on me. Not to worry, everything will be fine."
<ceo hangs up>
PM: "Oh shit..oh shit..oh shit. What are you going to do!?"
Me: "Me!?..not a darn thing. Better go talk with Jeff."
<Jeff is the VP>
J: "This is unacceptable. You promised this project would only take a few months. I told you there would be consequences for not meeting the deadline."
PM:"But..but...its not our fault."
J: "I don't care about fault. I care about responsibility. I've never had to fire anyone for not meeting a deadline, but .."
Me: "Jeff, they are in Norway and no one is working this project for the next two months. You've known for months about them dragging their asses on this project. We're ready to go. Services have been tested and deployed. Accounting has all the payment routing ready. Only piece missing is theirs."
J: "Oh. OK. Great job guys. I guess we'll delay this project until February."
<leave the office>
PM: "Holy shit I'm glad you were there. I thought I was fired."
Me: "Yea, and that prick would have done it not giving a crap that it's Christmas."
<fast forward to Feb>
O: "Our service provider fell through, so I'm hosting with another company. You guys know PHP? Perl? I don't know what they called it, but it sounded so cool I bought the company."
PM: "You bought what? Are we still working with Z and B?"
O:"Yea, sort of. How's your German? New guy only speaks German."
PM: "Um, uh... no one here speaks German"
O:"Not to worry, I speak German, French, and Italian. I'll be your translator."
PM: "What? French and Italian?"
O: "On my trip to France I connected with a importer who then got me in touch with international shipper in Italy. I flew over there and met a couple really smart guys than can help us out. My new guy only speaks German, J only speaks French, and R speaks Italian, Russian, and a little English. Not to worry, I'm full time on this project. You have my full attention."
We believe the CEO has/had some serious mental issues, including some ADD. He bailed within the first month (took another vacation to Sweden to do some fishing) and left me using Google Translate to coordinate the project. Luckily, by the end, the Norwegian company hired a contractor from England who spoke German and hobbled together the final integration.3 -
Local time: 10:45 AM
I get a call from a customer. "My computer isn't working," she says. "I can't get to Google."
"What does it say?" Ideas swirl through my mind as I ask the question. I've seen this problem before.
"'Your connection is not private,'" says she. "I just want to buy a program."
I instantly know what the problem is.
"What time does your computer say it is?" I say it calmly, almost with a knowing smile. Yes, this has to be the issue.
"Um... 1:40," she says, a drip of confusion in her voice.
"That's your problem," I say. "Just fix that and you'll be good to go."
The problem was resolved and all was good.8 -
I remember making a product for my customer that was using a db
When I tested the product before showing it to the client, everything was good and fast and clean.
When I gave it to my customer, he was very happy, after few days he emails me about the product was very slow, I checked the database and it had a lot of *testing* shit made by him and when I asked my customer why the db has so much useless things he told me that he was learning how to it. I had no words, can't you just create a database MongoDB, MySQL or whatever you want to learn locally and play with it? Then he emails me later about a fucking refund because HE fucked up with the permissions of the db
5 -
My manager is instructing my team to add a feature that can only be enabled for users by running an update script in the database.
When I argued that it's not really "complete" if it can't be turned on without someone going into the production database, I was told that not only is it complete, but they plan to have our non-technical customer service enable it for customers if the customer requests it...
Apparently giving everyone and their brother write access to prod is a good idea, but implementing a checkbox is a "waste of time and would cost too much money".
Probably going to float my resume... :-p2 -
Worst collaboration experience story?
I was not directly involved, it was a Delphi -> C# conversion of our customer returns application.
The dev manager was out to prove waterfall was the only development methodology that could make convert the monolith app to a lean, multi-tier, enterprise-worthy application.
Starting out with a team of 7 (3 devs, 2 dbas, team mgr, and the dev department mgr), they spent around 3 months designing, meetings, and more meetings. Armed with 50+ page specification Word document (not counting the countless Visio workflow diagrams and Microsoft Project timeline/ghantt charts), the team was ready to start coding.
The database design, workflow, and UI design (using Visio), was well done/thought out, but problems started on day one.
- Team mgr and Dev mgr split up the 3 devs, 1 dev wrote the database access library tier, 1 wrote the service tier, the other dev wrote the UI (I'll add this was the dev's first experience with WPF).
- Per the specification, all the layers wouldn't be integrated until all of them met the standards (unit tested, free from errors from VS's code analyzer, etc)
- By the time the devs where ready to code, the DBAs were already tasked with other projects, so the Returns app was prioritized to "when we get around to it"
Fast forward 6 months later, all the devs were 'done' coding, having very little/no communication with one another, then the integration. The service and database layers assumed different design patterns and different database relationships and the UI layer required functionality neither layers anticipated (ex. multi-users and the service maintaining some sort of state between them).
Those issues took about a month to work out, then the app began beta testing with real end users. App didn't make it 10 minutes before users gave up. Numerous UI logic errors, runtime errors, and overall app stability. Because the UI was so bad, the dev mgr brought in one of the web developers (she was pretty good at UI design). You might guess how useful someone is being dropped in on complex project , months after-the-fact and being told "Fix it!".
Couple of months of UI re-design and many other changes, the app was ready for beta testing.
In the mean time, the company hired a new customer service manager. When he saw the application, he rejected the app because he re-designed the entire returns process to be more efficient. The application UI was written to the exact step-by-step old returns process with little/no deviation.
With a tremendous amount of push-back (TL;DR), the dev mgr promised to change the app, but only after it was deployed into production (using "we can fix it later" excuse).
Still plagued with numerous bugs, the app was finally deployed. In attempts to save face, there was a company-wide party to celebrate the 'death' of the "old Delphi returns app" and the birth of the new. Cake, drinks, certificates of achievements for the devs, etc.
By the end of the project, the devs hated each other. Finger pointing, petty squabbles, out-right "FU!"s across the cube walls, etc. All the team members were re-assigned to other teams to separate them, leaving a single new hire to fix all the issues.5 -
Dealing with other technical professionals who cannot think outside their respective boxes.
Here is an example.
A QA (who is very good at her job) said this...
Her:
“We need to get one customer who is willing to pay us a lot of money to make the features they want!”
Me:
“But you realize we are a SaaS company and that means we need lots of customers and constant growth”
Her:
“No, we need to find a customer who is willing to pay us, like a million, to make the features they want. Then we make them for that customer. Then we do that again.”
Me:
“We sell software to small businesses, none of them have a million dollars to pay us, and even if they did then why wouldn’t they build it themselves?
Her:
“Well, when I worked for my last company this is what we did...”
Me:
“So you worked for a contracting company who built software for individual companies. We are not that type of company. We are a SaaS company.”
Her:
“It’s the same thing”
Me:
~Facepalm~
As a software developer and entrepreneur it frustrates me when everyone think everything is the same.
You’ll here things like...
“All we need is to get lucky with one big hit and then we will ride that wave to success, just like Facebook or Amazon!”
Holy fucking shit balls, how stupid can you be!
FB and AZ run thousands of tests a day to see what works. They do not get “lucky”. They dark launched FB messenger with thousands of messages and then rolled it out to their internal team first, they did not get lucky!
Honestly though, I can’t blame them. Most people just want a good job that pays. They aren’t looking to challenge their assumptions.
Personally I know I will be in situations again where my pride, my assumption, my fears are realized and crushed by the market place and I do not want to live in a world of willful ignorance.
I’d rather get it right than feel good.1 -
CTO: Research, problem analysis, customer need validations, and data based prioritisation is stupid.
Me: So, then why should we solve this problem?
CTO: Because my team invests a lot of time in here (read "because we build a shitty system in past without thinking and we are doing it again").
Me: I don't see this as a good idea.
CTO: I become emotional when I request product to align and they don't. We must solve this problem and not what customers want.
Me: I am not participating here.
CTO: And I want you to work on weekends to support my team.
Me: *disconnects*3 -
I have been developing something for 3 weeks now which has been sold to a customer for a lot of money last year, next to no specification on what it should do, got the spec 3 weeks ago, is being installed in a couple of weeks and I have no idea how to get it working!
I have tried about 5 different concepts now and they all start to look good until 1 of the many factors change then kaboom.
1 -
Well, the impossible needs to become possible again.
"you will shit out a full website for this customer in two days! Fully responsive, 16 pages, and it better be good!"
Yeah. Ok. Fuck you. My attitude stinks, but your expectations and temperament kind of forge my attitude. Now tell me how in fucks name i am supposed to just stop administering over 3000 users and god only knows the ever growing amount of servers, stop all my server side development, so that I can make a site for a customer paying the company the equivalent of $100 for it (because sales people here are retarded) and get zero fucking commission or even a thank you for it.
Nah. Fuck this.
Tired of complaining, and I'm sure you guys are just as tired of it.6 -
Before becoming a developer, I used to work as a sales rep at this company that spent a good amount of time building what they believed to be an innovative state-of-the-art “code generator”. It was basically a scaffolding tool for generating software.
They were using it to auto generate customized iOS and Android native mobile app templates, along with a web backed.
The problem was that the generated code was shit, and the developers on the team basically spent more time fixing bugs than if they had built everything from scratch. But their passion for the product meant they just kept using it.
For some reason they never fixed issues in the original templates, so basically all the bugs that were found, kept showing up with each new app!
I have never seen apps like this that essentially had more bugs than features. Opening more than 10 app screen meant the app would freeze and crash. Sign up forms were actually dummy forms. The list goes on...
All the apps had the same shitty UI. For example, Product pages had a product image area that was like 5% of the screen view!
Last but not least, apps had a backend IP address hardcoded pointing to a server with an IP address that was temporary. So one day they had to restart the server and suddenly all customer apps stopped working and required a software update to work!
It was amazing seeing how a team of 3 developers trying to fix messy autogenerated code, couldn’t accomplish what was essentially a website on an app that I managed to build in my free time.
That’s how I knew it was time to quit my job and code full time.2 -
Worked for a friend of mine in the early 2000s. Had to implement a booking system into PHP for some private customer. This was PHP 4.something, the CMS was some alpha release of an open source project that my friend was sure was the future (it wasn't), and the specs were one A4 page of pencil scribbles that he took while talking to the customer.
Deadline was insane, nothing worked. I worked from getting up to laying down to get shit done, not being able to sleep, feeling stressed all the time. One week before roll-out I actually managed to get it running and we showed it to the customer. He was like "nope, that's not what I meant" and demanded lots of changes but accepted only one or two weeks of roll-out delay.
I did finish the job, made some good money, but then quit as soon as it was done.
This experience broke me so much that I worked in a workshop for 2 years to get away from programming as far as I possibly could.2 -
!rant
tl;dr; quit my job last monday. going to grow my side hustle into full time freelancing.
I am so exited.
---
Story time:
I am working full time as a jack of all trades and also have a side business where I coach people on an ERP for doors/fenestration and also write custom software in c#.
I was able to manage both over ~4 years, with customer amount slowly growing (only doing B2B).
Last month I opened an account at a freelancer website just for the lulz and damn after a short amount of time the orders exploded. I had to shut it down again because I cannot manage the amount of work. But did manage to win a fair amount of customers that will keep me busy for the next year or two.
Spoke to my employer and told them about the situation (they know about my side business and it's all mentioned in the contracts). Said that I would need half the amount of hours with my business to reach the same amount of money and that working as an employee makes no sense for me in terms of money. I would however like to work 1 to 2 days in a week for them because working there is fun, even when its financially uninteresting.
they took one week to prepare a position and then invited me to a meeting. "we offer you 32 hours a week. if you want more, you have to make a descision. As a self employed person you have risk and we as an employer do not want to carry that risk for you and we do not want to finance your self employment" (etc.)
Thought I am in the wrong movie. I took that into the weekend and thought a lot about what has been said.
And last monday I invited to a follow up and told them
"sorry, I think I was not clear enough. Working for you is of no interest in terms of money. You do not finance me, it's the other way around. Sadly we do not come to an agreement, as 8 hours less does not fit the need. You said I need to make a descision. I do not want to do this but I'm quitting".
They responded with "Oh that is sad to hear. Is there anything that we can make so you do not leave?"
"Either pay me the same I would make as a self employed or follow my conditions"
Did not get a response on that.
I now have three months to prepare myself for self employment.
Currently working 40h + growing side business + getting the whole german bureaucracy shit together.
Tough time but hell this feels so damn good.
Just wanted to share this :)5 -
How to NOT write unit tests:
A colleague of mine has developed a new package of software, many of our new projects are going to use. So in his presentation of the new functionalities he also showed us that he used unit tests to cover some of his code. So i asked him to show me that all tests passes.
He: I can show you, but one test suit will fail currently.
Me: Why?? You told us, everything is finished and works fine.
He: That's right, but they will fail because I'm currently not in the customer VPN.
Me: Excuse me, WHAT??
He: Yes, I'm not in the VPN that connects me to this one customers facility in Hungary, where the counterpart of the software is runnung live.
Me: YOU WROTE UNIT TESTS THAT TEST AGAINST A RUNNING LIVE FACILITY??
He: Yes, so I can check, that the telegramms I send are right. If I get back the right acknowledgement, the telegramm structure is right and my code is working.
Me: You know, that is not the porpose of unit tests? You know, that these test should run in any environment?
He: But they are proving, that my code is working. Everytime I change something I connect to the customer and let the tests run.
Me: ...
Despite the help of some other developers we could not convince him that this was not good and he should remove them. So now this package is used in 2 new projects and this test suit is still failing, everytime you execute all unit tests.7 -
Project Leader is explaining to teammate how their UI will call my API and it'll run asynchronously in the background. UI guy asks: about error handling? I said the callback listener will be notified if anything goes wrong. I ask the PL, what next? just log and forget about it (that's my sarcasm)? How would anyone know this has failed?
PL says: good point and can worry about this later. Lets first focus on getting things to work.
You know later never comes. Well, except when the customer reports a problem. Its like every disaster movie you've ever seen before -
I just love how liferay keeps finding ways to surprise me...
Customer: need to fix this security issue
me: ok
me: fixed. Testing locally. Works 100%.
Me: testing on dev server. Works 100%
qa: testing on dev server. Works 100%
me: all good. Deploying to preprod
customer: it doesn't work
me: testing preprod - it doesn't work.
Me: scp whole app to local machine. App works 100%.
Me: preview loaded liferay properties in preprod via liferay adm panel. All props loaded ok.
Me: attach jdb to preprod's liferay to see what props are loaded. Only defaults are used [custom props not loaded according to jdb]
me: is there some quantum mechanics involved..? Liferay managed to both load and not to load props at the same time and the state only changes as it's observed...2 -
10 year anniversary 'celebration' for a couple of employees (one dev, one a DBA) and the VP of the department was saying kind words about them, talking about the 'good old days'.
VP to the DBA: "I apologize, when you started, you walked into my database architecture. I didn't know that much back then and never thought about the architecture much beyond a few years. Its amazing my design has lasted over 20 years and triple digit business growth..blah blah blah"
Inner voice: "Mother F-er!...My database was designed IN SPITE of your meddling and demanding to create 1,500 field tables. Shut the F up you egotistical bastard!"
I can't even count how many times I had to stop him from, for example, adding a 'ProductID' field to a Customer table.
Me: "Why did you add a product id field?"
VP: "How else will we know what product the customer wants to buy?"
Me: "You mean like a wish list? What if the customer wants more than one product?"
VP: "Oh, that’s easy, we'll create more fields when that happens. ProductID2. Microsoft made it really easy to add fields."
Me: "We already have a wish list table schema. Customer can have as many wish lists and as many products as they want."
VP: "I don't understand. All I want is a field for me to store the product I'm buying. I don't know why you make this so hard, its just one more field."
Now the VP is bragging all the success was due to his expertise?! Gaaaaahhhh!
I quelled my rage with ample quantities of donuts, juice, and chocolate milk.1 -
My only nemesis are sales people.
* They try to sell the impossible to the customer.
* They think even the biggest change takes only some minutes to implement, and tests do not even exist.
* They promise to deliver an app within half the time which means we have to cut out animations or some tests to deliver when due.
* They often get a commission (sometimes not as part of profit but revenue!) for calling their pals and asking them if they wanna buy something new (some say they also take the risk, but they don't, the company does).
There may be exceptions, but my perceived ratio between good and bad sales is about 1/20.
Now I am in a very small company with only one sales guy. Guess what, he is a good one! I hope he stays forever.6 -
We've all had shitty jobs at one point or another, maybe some of us already had software engineering experience while having to work in a different field for a variety of reasons.
Well check this shit.
At one point(during my second year of school) for various reasons I had to work in retail. For those that know, retail can be a soul crushing experience...the trick is not letting management to convince you that it is an actual good job, it is not, and I have respect and sympathy for everyone currently working in it. The mind numbing retarded customers that we get are absolutely fantastic in every sense of the word.
My position in retail was as a phone salesman, for MetroPCS (which for all of y'all european ninjas is one of the low end phone carriers here in the U.S) and the people that we get as customers where I live are normally very poor which apparently in Mexican culture stands for annoyingly ignorant (I am Mexican myself, so I can really vouch for this shit)
One day a customer came in telling me that there was an app that he was using that kept giving him troubles, it was a map application for truck drivers. Now, obviously, this had nothing to do with my line of work(phone salesman) and as such I normally tried to explain that and let them be, but I imagined that it was a settings issue so I reluctantly agreed to help him. I explained to him that the app was no longer maintained and that the reason for it was probably that the developer abandoned it and that he would just have to look into the app, upon closer inspection the app itself was nothing more than a wrapper over google maps with trucker icons and a "trucker" interface, he was using the app as a GPS navigator and he could as well just have been using google maps.
The conversation was like this:
Me: Well this app is no longer supported, it will probably be taken off the google store soon, you can look for something similar or just change to Google maps
Retard: What? no! I came here in order for you to fix it, Metro needs to fix their own apps!
Me (in complete disbelief): We have no control over third party apps, and even for the ones that we provide the store has no control over them. But this app is not ours and so we can't really do anything about it.
Retard: Well WTF should I do? I have been having many issues with youtube and spotify, shouldn't Metro fix their Google store?
Me: Those apps are not ours.....wait, you seem to believe that we own youtube and spotify, those are not ours
Retard: How the fuck they are not yours! its your phone isn't it?
Me: Eh no.....Metro does not(at this point I was sort of smiling because I wanted to laugh) own youtube or spotify or the play store or even this phone, metro does not own Android or Samsung(his phone was a samsung core prime)
Retard: Well You need to fix this
Me: No I do not and I can not, the developer for this app abandoned it and has nothing to do with us
Retard: Well call the developer and tell him to fix it
At this point I was on a very bad mode since this dude was being obnoxiously rude from the beginning and it annoyed me how he was asking for dumb shit.
Me: Did you pay for this app?
Retard: No
Me: So you expect that some developer out there will just go about and get working for something that you did not pay for?
Why don't you just use Google maps as your GPS?
Retard: Don't be stupid, Google has no maps
At this point I show him the screen where there is a lil app that said maps, pressed it and voila! map comes to life
Retard: Well....I did not know
Me: Yeah....but I am the stupid one right?
** throws phone for him to catch
Me: Have a good one bud.
And my manager was right next to me, he was just trying to control his laughter the whole time. I really despised working in there and was glad when I left. Retail man.......such a horrible fucking world.7 -
A customer who frequently calls me for help just called and let me know that I was on speaker for a room full of people who had questions. Nothing like being put on the spot with zero warning....jeez. And I'm sick today, so I bet my sniffles made me sound awesome. But we went through everyone's questions and all is now good.1
-
On the game front, I see so much conflicting advice. "Start getting feedback" as soon as possible. "Donnt soft launch on steam! The algol will wreck you.", "soft launch on itch to get feedback", "dont soft launch on itch!"
"Start marketing today", "focus on influencers", "get to know communities *before* you advertise", "dont get to know communities beforehand if you're just planning on self prompting", "dont self promote".
"CPM is important.", "CPA is important". Etc.
Sounds a lot like "have a bunch of money upfront." The solution is just to succeed from the start! It's so obvious. Just invent the next gta. The next facebook. Get a small loan of 50,000 dollars, or a million. Donate for a year to other kickstarter projects so people will know you and reciprocate! But also dont ebeg!
How about no. How about fuck all this advice by silver spoon assholes that didnt have to work on shoestring budgets. The advice is the equivalent of having a 300 page tonedeaf book, every page blank except page 150, where the words "fuck you. I got mine." Are printed in times new Roman, 14pt font, neatly in the center of the page.
The truth is most of the "indies" already made it in the software industry proper, before switching over. $5k kickstarter videos, with $15k marketing budgets, no doubt funded in part through their own money funneled through services that provide shell donations, because KS is being used as a glorified advertising service. People buying off steam curators for promotions, youtubers making sponsored videos without disclosing they're sponsored. Fake viralility. Fake campaigns. Predetermined success for those who could *already* afford to develop and go commercial without a publisher. And they came into the market and cannibalized the opportunity, raising the bar for everyone that wasnt them. I guess that's actually a good thing, because we wouldnt have half the amazing games we do, and the pressure to produce quality. But then I see fantastic games utterly ignored or flailing in an attempt to compete for eyeballs in an industry frequently dominated by gatekeeping marketeers and influencers, where human grace determines success or complete oblivion. And I'm just disgusted with it.
Also buy my game. Preorder NOW! And you'll get a REAL canvas bag, I'll go to like the goodwill and buy one and screen print the game logo on it or some shit. Buy the special collectors edition and get pictures of my feet. Buy the game of the year edition and get a real gasmask. Preorder now and I'll fucking suck your di k right now. No lie. Preorder the diamond edition RIGHT NOW in the next six minutes and I will send you one hundred thousand dollars in gold plated bottle caps. Limited supply. one million per customer. Offer expires soon. This is not a scam. I repeat. This is NOT a scam.
In other news I'm soft launching Atom Ranger in six months (assuming the nuclear apocalypse hasn't *actually* started by then). Its state of decay and fallout meets rimworld. Build and manage a sprawling base, resolving conflicts, exploring post apocalyptic Colorado and surrounding territories of no-mans-land. Navigate hazardous weather, radioactive terrain, collapsed bridges, dangerous rivers, and deal with cultists, bandits, slavers, and hungry cannibals. Broker peace between not just the factions outside your settlements, but within your base too. Manage conflicts, settle disputes, avert disasters, barter, scavenge, and survive in a fully dynamic world, where buildings slowly crumble, grass and trees sprout up in the road and vacant lots, fires burn out of control, and factions loot, ruin, and takeover settlements. Watch the world and the survivors in it change and survive. Help them to survive, or become a warlord and rule over the wastes.
Lets be honest. It's basically kenshi but less complicated.
If you want to volunteer to test (instead of paying to be a glorified tester, aka "alpha") let me know in the comments.
I'm currently setting up a discord and mailing list.28 -
Rant!
Been working on 'MVP' features of a new product for the past 14 months. Customer has no f**king clue on how to design for performance. An uncomfortable amount of faith was placed on the ORM (ORMs are not bad as long as you know what you are doing) and the magic that the current framework provides. (Again, magic is good so long as you understand what happens behind the smoke and mirrors - but f**k all that... coz hey, productivity, right?). Customer was so focussed on features that no one ever thought of giving any attention to subtler things like 'hey, my transaction is doing a gazillion joins across trizillion tables while making a million calls to the db - maybe I should put more f**king thought into my design.' We foresaw performance and concurrency issues and raised them way ahead of the release. How did the customer respond? By hiring a performance tester. Fair enough - but what did that translate into? Nothing. Nada. Zilch. Hiring a perf tester doesn't automagically fix issues. The perf tester did not have a stable environment, a stable build or anything that is required to do a test with meaningful results. As the release date approached, the customer launched a pilot and things started failing spectacularly with the system not able to support more than 15 concurrent users. WTF! (My 'I told you so' moment) Emails started flying in all directions and the hunt for the scapegoat was on (I'm a sucker for CYA so I was covered). People started pointing in all directions but no one bothered to take a step back and understand what was causing the issues. Numero uno reason for transaction failure was deadlocks. We were using a proprietary DB with kickass tooling. No one bothered to use the tooling to understand what was the resource in contention let alone how to fix the contention. Absolute panic - its like they just froze. Debugging shit and doing the same thing again and again just so that management knew they were upto something. Most of the indexes had a fragmentation of 99.8% - I shit you not. Anywho, we now have a 'war room' where the perf tester needs to script the entire project by tonight and come up with some numbers that will amount to nothing while we stay up and keep profiling the shit out of the application under load.
Lessons learnt - When you foresee a problem make a LOT of noise to get people to act upon it and not wait till it comes back and bites you in the ass. Better yet, try not to get into a team where people can't understand the implications of shitty design choices. War room my ass!3 -
So ok here it is, as asked in the comments.
Setting: customer (huge electronics chain) wants a huge migration from custom software to SAP erp, hybris commere for b2b and ... azure cloud
Timeframe: ~10 months….
My colleague and me had the glorious task to make the evaluation result of the B2B approval process (like you can only buy up till € 1000, then someone has to approve) available in the cart view, not just the end of the checkout. Well I though, easy, we have the results, just put them in the cart … hmm :-\
The whole thing is that the the storefront - called accelerator (although it should rather be called decelerator) is a 10-year old (looking) buggy interface, that promises to the customers, that it solves all their problems and just needs some minor customization. Fact is, it’s an abomination, which makes us spend 2 months in every project to „ripp it apart“ and fix/repair/rebuild major functionality (which changes every 6 months because of „updates“.
After a week of reading the scarce (aka non-existing) docs and decompiling and debugging hybris code, we found out (besides dozends of bugs) that this is not going to be easy. The domain model is fucked up - both CartModel and OrderModel extend AbstractOrderModel. Though we only need functionality that is in the AbstractOrderModel, the hybris guys decided (for an unknown reason) to use OrderModel in every single fucking method (about 30 nested calls ….). So what shall we do, we don’t have an order yet, only a cart. Fuck lets fake an order, push it through use the results and dismiss the order … good idea!? BAD IDEA (don’t ask …). So after a week or two we changed our strategy: create duplicate interface for nearly all (spring) services with changed method signatures that override the hybris beans and allow to use CartModels (which is possible, because within the super methods, they actually „cast" it to AbstractOrderModel *facepalm*).
After about 2 months (2 people full time) we have a working „prototype“. It works with the default-sample-accelerator data. Unfortunately the customer wanted to have it’s own dateset in the system (what a shock). Well you guess it … everything collapsed. The way the customer wanted to "have it working“ was just incompatible with the way hybris wants it (yeah yeah SAP, hybris is sooo customizable …). Well we basically had to rewrite everything again.
Just in case your wondering … the requirements were clear in the beginning (stick to the standard! [configuration/functinonality]). Well, then the customer found out that this is shit … and well …
So some months later, next big thing. I was appointed technical sublead (is that a word)/sub pm for the topics‚delivery service‘ (cart, delivery time calculation, u name it) and customerregistration - a reward for my great work with the b2b approval process???
Customer's office: 20+ people, mostly SAP related, a few c# guys, and drumrole .... the main (external) overall superhero ‚im the greates and ur shit‘ architect.
Aberage age 45+, me - the ‚hybris guy’ (he really just called me that all the time), age 32.
He powerpoints his „ tables" and other weird out of this world stuff on the wall, talks and talks. Everyone is in awe (or fear?). Everything he says is just bullshit and I see it in the eyes of the others. Finally the hybris guy interrups him, as he explains the overall architecture (which is just wrong) and points out how it should be (according to my docs which very more up to date. From now on he didn't just "not like" me anymore. (good first day)
I remember the looks of the other guys - they were releaved that someone pointed that out - saved the weeks of useless work ...
Instead of talking the customer's tongue he just spoke gibberish SAP … arg (common in SAP land as I had to learn the hard way).
Outcome of about (useless) 5 meetings later: we are going to blow out data from informatica to sap to azure to datahub to hybris ... hmpf needless to say its fucking super slow.
But who cares, I‘ll get my own rest endpoint that‘ll do all I need.
First try: error 500, 2. try: 20 seconds later, error message in html, content type json, a few days later the c# guy manages to deliver a kinda working still slow service, only the results are wrong, customer blames the hybris team, hmm we r just using their fucking results ...
The sap guys (customer service) just don't seem to be able to activate/configure the OOTB odata service, so I was told)
Several email rounds, meetings later, about 2 months, still no working hybris integration (all my emails with detailed checklists for every participent and deadlines were unanswered/ignored or answered with unrelated stuff). Customer pissed at us (god knows why, I tried, I really did!). So I decide to fly up there to handle it all by myself16 -
A few days ago Aruba Cloud terminated my VPS's without notice (shortly after my previous rant about email spam). The reason behind it is rather mundane - while slightly tipsy I wanted to send some traffic back to those Chinese smtp-shop assholes.
Around half an hour later I found that e1.nixmagic.com had lost its network link. I logged into the admin panel at Aruba and connected to the recovery console. In the kernel log there was a mention of the main network link being unresponsive. Apparently Aruba Cloud's automated systems had cut it off.
Shortly afterwards I got an email about the suspension, requested that I get back to them within 72 hours.. despite the email being from a noreply address. Big brain right there.
Now one server wasn't yet a reason to consider this a major outage. I did have 3 edge nodes, all of which had equal duties and importance in the network. However an hour later I found that Aruba had also shut down the other 2 instances, despite those doing nothing wrong. Another hour later I found my account limited, unable to login to the admin panel. Oh and did I mention that for anything in that admin panel, you have to login to the customer area first? And that the account ID used to login there is more secure than the password? Yeah their password security is that good. Normally my passwords would be 64 random characters.. not there.
So with all my servers now gone, I immediately considered it an emergency. Aruba's employees had already left the office, and wouldn't get back to me until the next day (on-call be damned I guess?). So I had to immediately pull an all-nighter and deploy new servers elsewhere and move my DNS records to those ASAP. For that I chose Hetzner.
Now at Hetzner I was actually very pleasantly surprised at just how clean the interface was, how it puts the project front and center in everything, and just tells you "this is what this is and what it does", nothing else. Despite being a sysadmin myself, I find the hosting part of it insignificant. The project - the application that is to be hosted - that's what's important. Administration of a datacenter on the other hand is background stuff. Aruba's interface is very cluttered, on Hetzner it's super clean. Night and day difference.
Oh and the specs are better for the same price, the password security is actually decent, and the servers are already up despite me not having paid for anything yet. That's incredible if you ask me.. they actually trust a new customer to pay the bills afterwards. How about you Aruba Cloud? Oh yeah.. too much to ask for right. Even the network isn't something you can trust a long-time customer of yours with.
So everything has been set up again now, and there are some things I would like to stress about hosting providers.
You don't own the hardware. While you do have root access, you don't have hardware access at all. Remember that therefore you can't store anything on it that you can't afford to lose, have stolen, or otherwise compromised. This is something I kept in mind when I made my servers. The edge nodes do nothing but reverse proxying the services from my LXC containers at home. Therefore the edge nodes could go down, while the worker nodes still kept running. All that was necessary was a new set of reverse proxies. On the other hand, if e.g. my Gitea server were to be hosted directly on those VPS's, losing that would've been devastating. All my configs, projects, mirrors and shit are hosted there.
Also remember that your hosting provider can terminate you at any time, for any reason. Server redundancy is not enough. If you can afford multiple redundant servers, get them at different hosting providers. I've looked at Aruba Cloud's Terms of Use and this is indeed something they were legally allowed to do. Any reason, any time, no notice. They covered all their bases. Make sure you do too, and hope that you'll never need it.
Oh, right - this is a rant - Aruba Cloud you are a bunch of assholes. Kindly take a 1Gbps DDoS attack up your ass in exchange for that termination without notice, will you?5 -
When I had to submit an enhancement to the customer and so I pulled an all nighter in my office. I knew before hand that the office would be empty post 11 pm, so I sneaked in 4 cans of beer and coded the night away while downing chilled beer.
That was a good night. :) -
So, it's time to fucking rant!
Location: A small startup where direct contact with C-Level members is frequent.
A while back we had a customer using our SaaS product who had gripes about the way it worked.
He contacted our CEO and made a bunch of claims based on bad assumptions.
In the end, he wanted all images removed from his site. I was pulled aside by the CEO and asked if I could handle this for him and make a new screen for them without images.
So I did. I tried to discuss and get deeper into the problem by saying "this seems like a symptom of a problem and not the actual problem. What do you think?" He responded with "That was his request so it must be the problem if it won't take long then let's fix it for him.
- a week later
The problem is fixed and in the wild. No more images. Now he has another request :/
He does not like the pagination on his site. He says " I shouldn't have to click a button when I scroll so I want the be able to scroll and see all my products!"
This time the CEO asks me if this can easily be done and I take him aside and say "no, this will be a big change to our system and will need to be discussed with the team."
The main point I make is that we should go down and spend some time with this customer to find out what the real problem is.
After a half hour of discussion about the real issue he decided to bring in the CTO.
In the end, we implemented infinite scroll, dropping our current product building tasks to service one customer (yeah, it's a bad scene). But we got infinite scroll built and shipped.
- 2 Weeks later
This time he demands that infinite scroll isn't good enough. "If I scroll fast then I have to wait for them to load, they should all load at once!"
This time I have had enough. I can see the CEO is coming over to me to as me how much work is in this. I tell him there are 3 things I have to say...
1. I'm going to implement exactly what he asked by the end of the day.
2. We will only release it to him because it is going to be a shit-show loading everything at once, the load times will be mental!
3. We should fire this customer, right now.
So, I built it. Customer hated it (of course, who the fuck wants to wait 30s for loading. That's basically a lifetime). We changed it back and he was still mad.
- 2 weeks later
Customer leaves. Good riddance.
- sometime later
I am in the customer's store on a road trip. I get a feel for how their store works and they have a different system for making things operate.
It turns out that they did not know what the real problem was. They actually needed a completely different system (from a UX perspective) for accessing their data.
To top it all off, the system would have taken less time to build than the shitty fixes we made over weeks of work. FFS
I guess the moral of the rant is to find the problem, not a symptom of the problem.2 -
People who don't mind their business.
So a while back, in a casual conversation I mentioned to a customer that I maybe might *possibly* have some jewish ancestry, on my *fathers* side, like my grandparents. Distant ancestry. Like the sort of distance that leads to things like dumb polish jokes.
Anyway, this guy starts coming in on a regular basis and talking about jewish related things constantly and I just want to ring him up and be left alone.
He asks me "so aren't you supposed to be in synagogue or something? I thought you're people were really adamant about not working on the sabbath?"
I looked at him deadpan and said "Money is my religion. Have a nice day."
He laughed nervously "uh yeah, thats good, okay, gotta run."
Best part was he forgot his eleven cents in change.18 -
"Customer's customer needs important thing ASAP!!!!"
"Ok wut"
"X, Y, Z!"
"Sounds good, we can do that, for what customer's customer!?!?"
"uhhhhhhh"
The volume of really important shit that we don't have details on is too damn high...1 -
This morning, I felt pretty good. I had a healthy breakfast and I took the longer U-bahn journey into work so as to enjoy the Autumn scenery. I get to my desk after greeting my colleagues with the customary "Guten Morgen" and I began to plan my work for the day. I see there is a new ticket assigned to me which relates to a HTML issue. The customer support team are able to use a HTML editor to made changes to a section of a user's dashboard and from time to time, I get asked to fix their mistakes. Usually, it is something small, but it makes me cringe every time I see the markup. "Tables...tables everywhere!!!", sighed the once happy dev.
Time for a coffee break and a sit-down with the support team
3 -
Customer requested the implementation of a "Master PIN" Code for accessing their appliances, to be used by field technicians when the users forgot their PIN.
Actually they could also read or reset it via USB using the config utility, but then again it's much more convenient not having to carry a laptop all the time...
Our only contact person at that company - the guy we got all the requirements from, let's call him Mr. L - wouldn't talk only positive about the company and managers, but we never worried as the project was making good progress.
In the final phase of the project, Mr. L was often hard to reach, always seemed to be busy even when we just needed a prototype approved to start production.
He always claimed to be waiting for approval from his supervisors and engineers, still discussing minor things with them.
When he left the company about three months later, it turned out he was pretty much the only person knowing about the details of the project, and his successor would start asking us very basic questions about the appliance,
wondering why we had implemented certain things the way they were.
(Well, how about we implemented everything just as requested by a former co-worker of yours?!)
Somewhere in the preliminary specs previously exchanged with Mr. L, there is even a hint of a "Master PIN", but the value is never specified anywhere on paper.
Today, we are not sure if anyone except for him even knew about it.
Maybe we should ask them whether they are now selling a product that has a 4-digit backdoor PIN nobody at the company is aware of?
Obviously, it is the birth year of Mr. L.2 -
Oh boy, this is gonna be good:
TL;DR: Digital bailiffs are vulnerable as fuck
So, apparently some debt has come back haunting me, it's a somewhat hefty clai and for the average employee this means a lot, it means a lot to me as well but currently things are looking better so i can pay it jsut like that. However, and this is where it's gonna get good:
The Bailiff sent their first contact by mail, on my company address instead of my personal one (its's important since the debt is on a personal record, not company's) but okay, whatever. So they send me a copy of their court appeal, claiming that "according to our data, you are debtor of this debt". with a URL to their portal with a USERNAME and a PASSWORD in cleartext to the message.
Okay, i thought we were passed sending creds in plaintext to people and use tokenized URL's for initiating a login (siilar to email verification links) but okay! Let's pretend we're a dumbfuck average joe sweating already from the bailiff claims and sweating already by attempting to use the computer for something useful instead of just social media junk, vidya and porn.
So i click on the link (of course with noscript and network graph enabled and general security precautions) and UHOH, already a first red flag: The link redirects to a plain http site with NOT username and password: But other fields called OGM and dossiernumer AND it requires you to fill in your age???
Filling in the received username and password obviously does not work and when inspecting the page... oh boy!
This is a clusterfuck of javascript files that do horrible things, i'm no expert in frontend but nothing from the homebrewn stuff i inspect seems to be proper coding... Okay... Anyways, we keep pretending we're dumbasses and let's move on.
I ask for the seemingly "new" credentials and i receive new credentials again, no tokenized URL. okay.
Now Once i log in i get a horrible looking screen still made in the 90's or early 2000's which just contains: the claimaint, a pie chart in big red for amount unpaid, a box which allows you to write an - i suspect unsanitized - text block input field and... NO DATA! The bailiff STILL cannot show what the documents are as evidence for the claim!
Now we stop being the pretending dumbassery and inspect what's going on: A 'customer portal' that does not redirect to a secure webpage, credentials in plaintext and not even working, and the portal seems to have various calls to various domains i hardly seem to think they can be associated with bailiff operations, but more marketing and such... The portal does not show any of the - required by law - data supporting the claim, and it contains nothing in the user interface showing as such.
The portal is being developed by some company claiming to be "specialized in bailiff software" and oh boy oh boy..they're fucked because...
The GDPR requirements.. .they comply to none of them. And there is no way to request support nor to file a complaint nor to request access to the actual data. No DPO, no dedicated email addresses, nothing.
But this is really the ham: The amount on their portal as claimed debt is completely different from the one they came for today, for the sae benefactor! In Belgium, this is considered illegal and is reason enough to completely make the claim void. the siple reason is that it's unjust for the debtor to assess which amount he has to pay, and obviously bailiffs want to make the people pay the highest amount.
So, i sent the bailiff a business proposal to hire me as an expert to tackle these issues and even sent him a commercial bonus of a reduction of my consultancy fees with the amount of the bailiff claim! Not being sneery or angry, but a polite constructive proposal (which will be entirely to my benefit)
So, basically what i want to say is, when life gives you lemons, use your brain and start making lemonade, and with the rest create fertilizer and whatnot and sent it to the lemonthrower, and make him drink it and tell to you it was "yummy yummy i got my own lemons in my tummy"
So, instead of ranting and being angry and such... i simply sent an email to the bailiff, pointing out various issues (the ones6 -
Noticed a new version of our primary customer management application was deployed to my machine. Its been a while since I've seen it, so I decide to see all the 'improvements' over the 'old' one (~18 year old app written in Delphi).
Wow, it's slow, several seconds to open. Tried to open my account..really, really slow.
Notice a lonely edit box with no label, and button right next to it with no caption, so I click it and get the attached error.
Tried to place an order, I must have done something 'out of sequence' because I clicked another button and the whole app crashed.
In less than 5 minutes I found a dozen or so UX failures. I suck pretty bad at UI, but good lord...what the frack happened to basic usability.
1 -
That the most important thing in any project is to first make sure YOU have understood what the customer/management wants and that THEY have understood what you are going to do.
Seen so many projects (other people's and my own) go down the drain because people had false expectations.
Also, good management is enormously important for any medium-sized endeavour. I cannot count how often I have seen mediocre to bad middle management screw things up, and devs pull off overnighters and 60+hours work weeks for this super-important project that then goes to the bin because "it turned out to be not so important in the end, sorry."1 -
Make. Fucking. Backups...
I had to find a MailChimp sync plugin for a webshop and thought I found a good one that synced one way (webshop to MailChimp).
I figured, meh, what could go wrong? So I installed it, ran it...and somehow lost around 4000 mailinglist receipients because they were not in the webshop.
Turns out it adds the registered users in the webshop, but also removes entries that are not! Needless to say, I had some explaining to do and was only able to recover about 3000 addresses from a previously sent campaign.
Customer was not happy, neither was my boss, very important lesson learned...1 -
I promised a friend to have a look over his dads website to add a small blog. No big deal, I've got it on my drive, can reuse it just need to adapt it to the environment.
I take a look at what I'm working with and I see the most terrifying piece of "Please, take my data" code I could possibly imagine (And I've seen passwords, in plain text in a script tag). I quote "function queryDB(mode, val) {
var query=" ";
if(mode==="findProd")
query="Select * from Products where ProdNam=" +val;
... (same shit for different cases)
sendQuery(query) ;
}
He literally built the query on the client side sent it to a php script (without validation) and inserted it into the database.
You could literally call window.sendQuery with any sql query and get the result printed into the console.
And other than the plain text passwords guy that wasn't some kid someone knew, this was a "Webdesign" Agency.
Now I took the entire thing offline, called my friends dad, explained it to him and try to sort this out. I would not charge a good friends father but that hack will get a quite hefty bill since my hourly rate just tripled.
And the worst thing : If I publicly name that asshole or warn the people in his portfolio I can, according to Google, be sued. (But, and I assume thats vague enough not to count as bad mouthing, if anyone of you has a customer from Rheinland-Pfalz, Germany with a preexisting page, please have a look at the database interface)
I will call that agency tomorrow, ask for a detailed explanation for why they apparently let trained monkeys write their code and anonymously warn everyone in their portfolio about those flaws...
I don't know if I'm cursed or if there are just that many bad devs but it seems that once a year I have to stumble over some "mistakes" that make me question my sanity.4 -
I need some advice here... This will be a long one, please bear with me.
First, some background:
I'm a senior level developer working in a company that primarily doesn't produce software like most fast paced companies. Lots of legacy code, old processes, etc. It's very slow and bureaucratic to say the least, and much of the management and lead engineering talent subscribes to the very old school way of managing projects (commit up front, fixed budget, deliver or else...), but they let us use agile to run our team, so long as we meet our commitments (!!). We are also largely populated by people who aren't really software engineers but who do software work, so being one myself I'm actually a fish out of water... Our lead engineer is one of these people who doesn't understand software engineering and is very types when it comes to managing a project.
That being said, we have this project we've been working for a while and we've been churning on it for the better part of two years - with multiple changes in mediocre contribution to development along the way (mainly due to development talent being hard to secure from other projects). The application hasn't really been given the chance to have its core architecture developed to be really robust and elegant, in favor of "just making things work" in order to satisfy fake deliverables to give the customer.
This has led us to have to settle for a rickety architecture and sloppy technical debt that we can't take the time to properly fix because it doesn't (in the mind of the lead engineer - who isn't a software engineer mind you) deliver visible value. He's constantly changing his mind on what he wants to see working and functional, he zones out during sprint planning, tries to work stories not on the sprint backlog on the side, and doesn't let our product owner do her job. He's holding us to commitments we made in January and he's not listening when the team says we don't think we can deliver on what's left by the end of the year. He thinks it's reasonable to expect us to deliver and he's brushing us off.
We have a functional product now, but it's not very useful yet and still has some usability issues. It's still missing features, which we're being put under pressure to get implemented (even half-assed) by the end of the year.
TL;DR
Should I stand up for what I know is the right way to write software and push for something more stable sometime next year or settle for a "patch job" that we *might* deliver that will most definitely be buggy and be harder to maintain going forward? I feel like I'm fighting an uphill battle in trying to write good quality code in lieu of faster results and I just can't get behind settling for crap just because.9 -
Longest I've worked without rest + why?
Over 24 hours. Why?
In our old system, the database had fields, for example, a customer like Total97, Total98, etc. to store values by year (or some date-specific value).
Every January 1, we had to add fields to accommodate the upcoming year and make the appropriate code changes to handle the new fields.
One year the UPS shipping rates changed and users didn't want to 'lose' the old rates, so they wanted new fields added (Rate98, Rate99, etc) so they could compare old vs. new. That required a complete re-write of most of the underlying applications because users wanted to see the difference on any/all applications that displayed a shipping rate. I'll throw in asking 'why?' was often answered with "because we pay you to do what we say". Luckily, we had already gotten to work on a lot of this before January 1st, so we were, for the most part, ready.
January 1st rolls around (we had to be in the office at 3:00AM), work thru changes, spend some time testing, and be done before noon. That didn't happen. The accounting system was a system that wasn't in (and had never been) in scope, and when we flipped the switch, one of the accountants comes into the office:
E: "Guys? None of our Excel spreadsheets are working. They are critical to integration with the accounting software"
Us: "What? Why would you be using Excel to integrate with the software instead of their portal?"
E: "We could never figure it out, so we had a consultant write VBA scripts to do the work."
Us: "OK, a lot of fields changed, but shouldn't be a big deal. How many spreadsheets are we talking about?"
E: "Hundreds. We have a separate spreadsheet for every integration point. The consulting company said it scalable, whatever that means."
Us: "What?! Why we just know hearing about this!?"
E: "Don't worry, the consultant said making changes would be easy, let me show you, just open the spreadsheet..click here..<click><click><click>...ignore that error, it always happens...click that <click><click><click>.."
Us: "Oh good lord, this is going to take hours"
E: "Ha! Probably. All this computer stuff is your job and I've got a family to get to. Later"
Us: "Hey 'VP of IS', can we go home and fix these spreadsheets as-needed this week?"
VP-IS: "Let me check with 'VP-FS'"
<few minutes later>
VP-IS: "No, he said Excel is critical to running their department. We stay until Excel is fixed."
Us: "No, no...its these spreadsheets. I doubt FS needs all of them tomorrow morning."
VP-IS: "That's what I said. Spreadsheets, Excel, same thing. I'll order the pizza. Who likes pepperoni!?"
At least he didn't cheap out on the pizza (only 4 of us and he ordered 6 large, extra pepperoni from one of the best pizza places in town)
One problem after another and we didn't get done until almost 6:00AM. Then...
VP-IS: "Great job guys. I've scheduled a meeting at 8:00AM to review what we did so we can document the process for next year. You've got a couple of hours. Feel free to get some breakfast and come back, or eat the left over pizza in the breakroom fridge. There is a lot left"
Us: "Um...sorry...we're going home."
VP-IS: "WHAT!!...OK...fine. I'll schedule the meeting for 12"
Us: "No...we're going home. We'll see you tomorrow." -
FREE .design domains! 😁
Porkbun is giving away one free .design domain to each customer, after verifying it's legit I had to share - I got a 3 letter domain!
Link: https://goo.gl/Nwx8fW
I always have need for an extra domain or 2 and while .design is a bit long/specific it is quite new so there are lots of short names available (I registered jhb.design - jhb is my city). If you have a sense of humour there are plenty of wordplay options too ( buttugly.design, thatsanice.design).
On top of that they are offering $20 per referral for anyone who registers a .design name for free. This is so good it sounds like a scam so to test it I made the above link an affiliate link in the hope of free beer.
Let me know if you managed to register anything good!7 -
Can someone help me understand?
I subscribed to a nifty IT-releated magazine, and on its back, there's an ad for "Dedicated root server hosting", nothing unusual at a first glance, but after I read the issue, I decided to humor them and see what it is that they offered, and... It just... Doesn't make sense to me!
An ad for "Dedicated Root Server" - What is a dedicated root server first of all? Root servers of any infrastructure sound pretty important.
But, the ad also boasts "High speed performance with the new Intel Core i9-9900K octa-core processor", that's the first weird thing.
Why would anyone responsible enough want to put an i9 into a highly-reliable root server, when the thing doesn't even support ECC? Also, come on, octa-core isn't much, I deal with servers that have anywhere between 2 and 24 cores. 8 isn't exactly a win, even if it has a higher per-core clock.
Oh, also, further down the ad has a list of, seeming, advantages/specs of the servers, they proclaim that the CPU "incl. Hyper-Threading-Technology"... Isn't that... Standard when it comes to servers? I have never seen a server without hyperthreading so far at my job.
"64 GBs of DDR4 RAM" - Fair enough, 64 gigs is a good amount, but... Again, its not ECC, something I would never put into a server.
"2 x 8 TB SATA Enterprise Hard Drive 7200 rpm" - Heh, "enterprise hard drive", another cheap marketing word, would impress me more if they mentioned an actual brand/model, but I'll bite, and say that at least the 7200 rpm is better than I expected.
"100 GBs of Backup Space" - That's... Really, really little. I've dealt with clients who's single database backup is larger than that. Especially with 2x8 TB HDD (Even accounting for software raids on top)
This one cracks me up - "Traffic unlimited"
Whaaaat?! You are not gonna give me a limit to the total transferred traffic to the internet for my server in your data center? Oh, how generous of you, only, the other case would make the server just an expensive paperweight! I thought this ad was for semi-professionals at least, so why mention traffic, and not bandwidth, the thing that matters much more when it comes to servers? How big of a bandwidth do I get? Don't tell me you use dialup for your "Dedicated Root Server"s!
"Location Germany or Finland" - Fair enough, geolocation can matter when it comes to latency.
"No minimum contract" - Oooh, how kiiiind of you, again, you are not gonna charge me extra for using the server only as long as I pay? How nice!
"Setup Fee £60" - I guess, fair enough, the server is not gonna set itself up, only...
The whole ad is for "monthly from £55.50", that's quite the large fee for setup.
Oh, and a cherry on top, the tiny print on the bottom mentions: "All prices exclude VAT and are a subject to..." blah blah blah.
Really? I thought that this sort of almost customer deceipt is present only in the common people's sphere!
I must say, there's being unimpressed, and then... There's this. Why, just... Why? Anyone understands this? Because I don't...12 -
This new trend of platforms spamming with content discovery fucking suck. Nobody wants to follow multiple profiles with the exact same fucking content, especially when most of them are just people jumping on the bandwagon with more generic content and nothing to make it distinguishable. Also if 10 million people saw something on your platform, the it's pretty fucking sure already been posted and shared on every single platform out there, why the fuck would you still keep recommending it weeks or even months later?
I know spamming users with random (statistically more engaging) content leads to improved customer engagement as people sooner or later click these thing out of curiosity or boredom, but eventually they get tired of it altogether and leave for good. What happened to Netflix will also happen to YouTube, Instagram, and all other platforms unless they significantly improve the balance between content discovery and content continuity (i.e. the content each user follows and is coming back for).4 -
A customer brought in an older, beat-up machine and told us it wasn't booting. We noticed that his power supply was damaged, but checked it in for other diagnostics.
I found out he had a corrupted operating system, but with everything else on the computer, I didn't recommend fixing the computer.
Now, for reference, this is a Windows 7 computer with 10GB of RAM. But it also has a bent side-panel, the front-panel is hanging on by a thread, and it would also need the new power supply -- all of which would be over $200 USD.
When I finally relayed this info to him over the phone, we started talking about the system.
Him: So what do you think?
Me: I mean, this computer has some good specs, but with the damage, I wouldn't recommend repairing the computer. Now, this is your computer and you are more than welcome to tell me to shove it, but I'd recommend replacing it. We're at the breaking point of doing whatever you want to do, and it's your money that you're spending, but in my professional opinion, I don't think it's worth saving.
Him: Well, okay. I'll come in later and see what options I have6 -
Story Time!
Tittle: About Larry.
Fun Game: Tell me if / when in this story you know the plot twist.
Setting: Years ago, non coding job.
I work with Larry a lot, Larry works remote. In technical terms Larry is senior to me and I escalate some technical issues that get assigned to Larry. I've never met Larry in person.
Larry can be hard to work with, but he's plenty good at his job and I don't mind his prickly side. Sometimes it takes telling Larry something a few times before it sinks it, but that's not a big deal. Sometimes it seems like Larry doesn't remember his cases entirely, but he has a lot of cases. Also Larry has good reason for how he works considering the land of scubs who usually escalate to him without any thought / effort.
Larry's escalation team is short staffed and they're trying to hire folks, but that's been like that forever.
So one day I get an email that Larry is going to be out of the office for a few weeks. Nothing unusual there.
My current case that I share with Larry sort of floats in limbo for a while. The customer is kinda slow to respond anyhow and there's nothing that I need Larry for.
Finally I get automated notice that my case has had a new escalation engineer. Laura. Laura is much more positive and happy compared to Larry. Understandably Laura isn't up to date on the case so we go back and forth with some emails and notes in the case.
The case is moving along just fine, we're making progress, but it's slow because of the customer's testing procedures. Then we hit a point where this customer's management pushes on sales for a solution (this customer's management is known for doing this rando like for no reason).
Down the management chain it goes and everyone wants a big conference call to get everyone up to date / discuss next steps (no big deal).
Now I really don't want to do this with Laura and throw her into the deep end with this customer, she doesn't have the background and I'd rather do this call with Larry & Me & Laura. Also according to the original email Larry is due back soon.
I start writing an email to Laura about "Let's try to schedule this for when Larry gets back."
Then I stop ... I don't really know why I stop but when it is a "political case" I want some buy in on next steps from management so I go talk to my manager.
-Plot Twist Incoming-
Long story short, my manager says:
"Laura IS Larry..."
O
M
G
I had no idea. Nobody told me, nobody told ANYBODY, (except a couple managers).
Back up a few months Larry apparently went to his managers and told them he was going to transition, surgery and all, in a few months.
Managers wondering how to address this went to HR and some new hire very young to be a manager HR manager drone logiced out in her bonkers head that "Well it shouldn't matter so don't tell anyone."
ARE YOU FUCKING KIDDING ME!!??
Thank god I didn't send that email...
I did send an email to Laura explaining that I had no idea and hoped I didn't say anything stupid. She was very nice about it and said it was all good.
After that incident made the management rounds (management was already fuming about being told not to tell anyone) things came to another critical point.
Laura was going to visit the company HQ. Laura had been there before, as Larry, everyone knew her as Larry... nobody (outside some managers) knew Laura was Larry either. With nobody knowing shit Laura was going to walk in and meet everyone ...
One manager at HQ finally rebelled and held a meeting to tell his people. He didn't want Laura walking in and someone confused, thinking it was a joke or something horrible happening.
HR found out and went ballistic. They were on a rampage about this other manager, they wanted to interview me about how I found out. I told HR to schedule their meeting through my manager (I knew they didn't want my manager to know they were sniffing around).
Finally the VP in our department called up the HR head and asked WTF was going on / kind of idiots they had over there (word has it legal and the CEO were on the call too).
HR had a change in leadership and then a couple weeks later there were department wide meetings on how to handle such situations and etc.27 -
So I'm a freelancer celebrating my second year at this one client (yes, times are good). When I first got to my current (not customer-facing) project, lots of "externals" (other freelancers) had come and gone, "internals" had been assigned and reassigned to and from this project and nobody knew exactly what was in the (angularjs) codebase.
One of my first
"quick win" assignments was to see if load times could be reduced. After some looking around it turned out someone had used moment.js (with locales, 67k gzipped) for some feature that had since been abandoned... and then accidentally dropped it into the source folder, checked it into source control (svn!), from whence it was happily packaged by the CI job and released every month.
Removing it reduced the pre-render javascript by about 40%. (also yes, that said "nobody knew exactly what was in the client-side codebase")16 -
Something I have learnt in the past month:
Never settle for a low salary no matter how good a company sounds (unless it's a really prestige company) if they don't realise your worth and don't care about their employees. Salary is important. You are important. And customers are important. Any company that just values money, income, profit and growth over their customer and employee experience is a huge red flag. If your work life is so stressful that it doesn't let you have a good work/life balance then avoid it. What comes above being a developer is being healthy and I think alot of people don't realise this. It may sound good to work as an engineer for a big platform but if they only value themselves you are just a cheap slave, move on and do something respectable and enjoyable.
Just my life lesson in applying for grad jobs.4 -
Following situation:
6 people sitting on a table having a few beers Friday evening.
3 Devs and 3 non-Dev people. The devs were talking about stories and problems with customer service...
So far so good... Suddenly one dev came up and said:
Hey guys! I have a very funny and interesting "GoDaddy" story to tell!
The faces of the non dev people were priceless because they imagined a totally different story.....4 -
So I got this new job as Java developer, the people are really great but is the kind of companies that only takes care for fast results and not for code quality.
Because this I have to deal with libraries updated 4 years ago, classes with 8000 lines, methods with 500 lines, a WHOLE lot of work arounds because there is no time to really fix the issue unless it affects directly the customer (something not working or being really slow) aaand we use fucking svn.
Some of this practice's they know and encourage it (+1000 lines classes for example) and every time I try to talk about good practices in the code everyone seems so interested but there is always no time.
Sooo I will stay here for at least two years, I hope I can make a change for good in their code smells.3 -
Story time.
We are all alike as devs, just surrounded by the people who has an idea of "new facebook", but i like how their mind works and how they long for a change, so it does not annoy me that much. I just simply explain how it is not likely to happen, without decent marketing and innovation.
However, yesterday i went to my dad's workplace, because i was bored. He has lots of friends there, and i happen to meet one. When he heard me that i am a software engineer, he told me that he has an idea.
I prepared my words to explain why it is not possible, but when i heard what it is, i was ashamed of myself.
He sells and manages car tires. He wants a simple showroom website to show what tires he has,( not stock-wise. Price, size, type, brand etc. ) and he wants to update them himself.
I swallowed my words and told him that i could do it. Normally i don't make websites, i provide utilities and APIS to make the front-end devs job easier at my work. But i will turn his idea into reality.
He said that he hired someone else for that years ago, but the one he hired made the website in ASP.NET 2.0, so making one from scratch would take much less time.
No way i would touch that mess came from the seventh layer of hell itself, to torment developers endlessly.
Just a simple front-end seasoned with bulma and pure JS, node to communicate with the DB ( maybe golang for fun ? ) and a simple admin panel for him would do the trick. I am excited !3 -
In my previous company we developed a CRM web app for the company to use internally and it was in my humble opinion really easy to make sense of, but for some freaking we kept getting calls whenever someone got an error, and our default response was always to send us an email, then we will get back to you, as it was mostly stupid things they called about, for example, a customer might have to be status terminated, before you can click button A, button A would then be disabled and employees would call asking why. Apparently, people got annoyed by our response and went to the management, to get some guidelines as to when they could call the "development apartment" for help, so the management sends out some guidelines as to when they could call, write or whatever... The following was done without consulting us in any way ANY WAY AT ALL!... Because we all know management knows fucking best, and why bother asking the people that sit with it every day, and the way it was done was by saying:
If the background color on your error is red, it means the error is fatal and you can call the developers immediately, if its orange send an email and they will answer within 48 hours LIKE WTF... Seriously???. That was basically it, and honestly we had just been using colors, without much thought to it ofc red, was an error etc. But they we're not "OMG EVERYTHING IS BREAKING" alert, so we decided to use a couple of hours refactoring the color of the flash errors, and after that, we did not have many red alerts(None, yes none what so ever) We changed all the red ones to orange, and introduced some new colors. That worked for some time around 6 months or so, but then people obviously started calling again like, why even bother... So we created a simple service desk, blocked all incoming calls to our phones that were from regular employees, heard a lot of complaints about this from the employees, management was mad, we had so many meetings with those top paid management fuckers that know everything (way better than you and me), about how to handle this. As it took way too much of our time, that people couldn't bother trying simple things, or make some sense as to why a button is disabled etc. We ended up "winning", was allowed to block calls for some time, till the employees had learned to use a freaking simple service desk, it's not fucking rocket science Okay, stop being a pain in the ass... And it actually fucking worked! Most relaxing time after people got a hang of using the service desk instead of calling life was good after that... <3 -
*Not a rant, but a very long vent*
I'm 20 and facing the worst dilemma I ever experienced.
Been working at a company for more than half a year, got the job thru a friend and started as an intern to take care of customer problems, crap they do to PC's, printers that wouldn't work, answer emails and phone calls about our point-of-sale software.
Soon everything started to change, on one day my boss asked my what I knew about coding, all I could answer was about some really basic stuff that I learnt on a previous semester at college, just some very basic coding stuff we got for C, how for loops works, conditions, that kind of thing. Soon I was being asked to code a client management software for our company, I was starting to grasp a little of this wonderful world, soon I could write some more complex code in C#, even did a program that in 30 seconds did a 3 day's worth of work, and then I got assigned to develop a mobile POS application, earned a raise, and man, is this wonderful.
I feel that I really found my place in life, found something that makes me jump out of bed every morning.
But here comes the dilemma part: I'm enrolled in a mechanical engineering school for two years now, and it's my second place already (been enrolled at a agronomy school before that) and I'm starting to feel out of place, in all the classes I'm taking, I cant help but feel that this isn't for me, I don't see myself doing that for a future, but I don't know if jumping to another boat would make it any better or just worse, I don't know how good are my odds at a tech oriented course are, I don't really know what to do with the rest of my life.
Guess I'm just afraid of doing something stupid and regret it later, don't know if I should listen to the voice that shouts to me to do whatever I want to with my life or the one that assures me of a stable path... Don't know if anyone will read this much, but if so, thanks a lot, just wanted to put it out of my shoulders and maybe get to know anyone that has been here. I'm new here, but I feel already at home. ☺8 -
I run update without where on mysql console on production database Today.
CLASSIC
Just because I needed to fix database after bug fix on the backend of the application.
I thought I wrote good sql statement after executing it on my local machine and then everything got bad.
Luckily it was only one column with some cached statistics data and I checked that it was not important data before I actually started fixing stuff but still ...
Almost got hard attack afterwards.
Made a script to fix this column and it took me only 15 minutes but still...
Bug was caused in part I got no unit tests and application grow after 3 years of development from simple one for one customer and volumes of documents around 50k to over 40 customers and volumes over 2mil per month, don’t know how many pages each, just in one year after we completed all needed features.
I have daily backups and logs of every api operation but still.
I think this got to far for one backend developer.
I got scared that I will loose money cause I am contractor and the only backend developer working on it.
I am so tired of this right now I think I need a break from work.
Responsibility is killing me so hard right now.
It will take a week to get back to normal.2 -
Context: Am Sysadmin, occasionally a programming job flies in.
I just told my superiors that i will can no longer program for a specific customer i already poured ~90hrs into due to stress and thus health issues that have been accumulating since the beginning of the year. Everything relating to this customer is giving me chills. I can't even do my other stuff without hinderance anymore.
Because this is in parrallel to an existing customer complaint that came in yesterday i just received a rather rant-y email about what the fuck would be wrong with me, which immidiately disappeared again.
It was revoked as i now know. So far they seem to be understanding, but i still don't feel good with the decision i made.
I really want to finish the project, but i just can't. It drives me insane. I never felt like this.
Sorry for the wall of text and any errors. I'm really not having a good time right now.4 -
It all started with an undelivereable e-mail.
New manager (soon-to-be boss) walks into admin guy's office and complains about an e-mail he sent to a customer being rejected by the recipient's mail server. I can hear parts of the conversation from my office across the floor.
Recipient uses the spamcop.net blacklist and our mail was rejected since it came from an IP address known to be sending mails to their spamtrap.
Admin guy wants to verify the claim by trying to find out our static public IPv4 address, to compare it to the blacklisted one from the notification.
For half an hour boss and him are trying to find the correct login credentials for the telco's customer-self-care web interface.
Eventually they call telco's support to get new credentials, it turned out during the VoIP migration about six months ago we got new credentials that were apparently not noted anywhere.
Eventually admin guy can log in, and wonders why he can't see any static IP address listed there, calls support again. Turns out we were not even using a static IP address anymore since the VoIP change. Now it's not like we would be hosting any services that need to be publicly accessible, nor would all users send their e-mail via a local server (at least my machine is already configured to talk directly to the telco's smtp, but this was supposedly different in the good ol' days, so I'm not sure whether it still applies to some users).
In any case, the e-mail issue seems completely forgotten by now: Admin guy wants his static ip address back, negotiates with telco support.
The change will require new PPPoE credentials for the VDSL line, he apparently received them over the phone(?) and should update them in the CPE after they had disabled the login for the dynamic address. Obviously something went wrong, admin guy meanwhile having to use his private phone to call support, claims the credentials would be reverted immediately when he changed them in the CPE Web UI.
Now I'm not exactly sure why, there's two scenarios I could imagine:
- Maybe telco would use TR-069/CWMP to remotely provision the credentials which are not updated in their system, thus overwriting CPE to the old ones and don't allow for manual changes, or
- Maybe just a browser issue. The CPE's login page is not even rendered correctly in my browser, but then again I'm the only one at the company using Firefox Private Mode with Ghostery, so it can't be reproduced on another machine. At least viewing the login/status page works with IE11 though, no idea how badly-written the config stuff itself might be.
Many hours pass, I enjoy not being annoyed by incoming phone calls for the rest of the day. Boss is slightly less happy, no internet and no incoming calls.
Next morning, windows would ask me to classify this new network as public/work/private - apparently someone tried factory-resetting the CPE. Or did they even get a replacement!? Still no internet though.
Hours later, everything finally back to normal, no idea what exactly happened - but we have our old static IPv4 address back, still wondering what we need it for.
Oh, and the blacklisted IP address was just the telco's mail server, of course. They end up on the spamcop list every once in a while.
tl;dr: if you're running a business in Germany that needs e-mail, just don't send it via the big magenta monopoly - you would end up sharing the same mail servers with tons of small businesses that might not employ the most qualified people for securing their stuff, so they will naturally be pwned and abused for spam every once in a while, having your mailservers blacklisted.
I'm waiting for the day when the next e-mail will be blocked and manager / boss eventually wonder how the 24-hours-outage did not even fix aynything in the end... -
Storytime!
(I just posted this in a shorter form as a comment but wanted to write it as a post too)
TL;DR, smarts are important, but so is how you work.
My first 'real' job was a lucky break in the .com era working tech support. This was pretty high end / professional / well respected and really well paid work.
I've never been a super fast learner, I was HORRIBLE in school. I was not a good student until I was ~40 (and then I loved it, but no longer have the time :( )
At work I really felt like so many folks around me did a better job / knew more than me. And straight up I know that was true. I was competent, but I was not the best by far.
However .... when things got ugly, I got assigned to the big cases. Particularly when I transferred to a group that dealt with some fancy smancy networking equipment.
The reason I was assigned? Engineering (another department) asked I be assigned. Even when it would take me a while to pickup the case and catch up on what was going on, they wanted the super smart tech support guys off the case, and me on it.
At first this was a bit perplexing as this engineering team were some ultra smart guys, custom chip designers, great education, and guys you could almost see were running a mental simulation of the chip as you described what you observed on the network...
What was also amusing was how ego-less these guys seemed to be (I don't pretend to know if they really were). I knew for a fact that recruiting teams tried to recruit some of these guys for years from other companies before they'd jump ship from one company to the next ... and yet when I met them in person it was like some random meeting on the street (there's a whole other story there that I wish I understood more about Indian Americans (many of them) and American engineers treat status / behave).
I eventually figured out that the reason I was assigned / requested was simple:
1. Support management couldn't refuse, in fact several valley managers very much didn't like me / did not want to give me those cases .... but nobody could refuse the almighty ASIC engineers. No joke, ASIC engineers requests were all but handed down on stone tablets and smote any idols you might have.
2. The engineers trusted me. It was that simple.
They liked to read my notes before going into a meeting / high pressure conference call. I could tell from talking to them on the phone (I was remote) if their mental model was seizing up, or if they just wanted more data, and we could have quick and effective conversations before meetings ;)
I always qualified my answers. If I didn't know I said so (this was HUGE) and I would go find out. In fact my notes often included a list of unknowns (I knew they'd ask), and a list of questions I had sent to / pending for the customer.
The super smart tech support guys, they had egos, didn't want to say they didn't know, and they'd send eng down the rabbit hole. Truth be told most of what the smarter than me tech support guy's knew was memorization. I don't want to sound like I'm knocking that because for the most part memorization would quickly solve a good chunk of tech support calls for sure... no question those guys solved problems. I wish I was able to memorize like those guys.
But memorization did NOT help anyone solve off the wall bugs, sort of emergent behavior, recognize patterns (network traffic and bugs all have patterns / smells). Memorization also wouldn't lead you to the right path to finding ANYTHING new / new methods to find things that you don't anticipate.
In fact relying on memorization like some support folks did meant that they often assumed that if bit 1 was on... they couldn't imagine what would happen if that didn't work, even if they saw a problem where ... bro obviously bit 1 is on but that thing ain't happening, that means A, B, C.
Being careful, asking questions, making lists of what you know / don't know, iterating LOGICALLY (for the love of god change one thing at a time). That's how you solved big problems I found.
Sometimes your skills aren't super smarts, super flashy code, sometimes, knowing every method off the top of your head, sometimes you can excel just being more careful, thinking different.4 -
A long long time ago ( 2007 I think ) I worked for a company that made landing sites, so basically an email campaign would go out, users would be sent to a 1 page website with a form to capture their data, ready to be spammed even more. You know how it was back then.
So I worked with a guy who we had just hired, I didn't do the hiring but his CV checked out, so I gave him one of my tasks. Now most pages were made with js and html, with a PHP backend ( called with Ajax). Now this guy didn't know PHP so I was like all good, ASP works too at the end of the day we don't judge, we do like 2 or 3 of these a day and never look at them again. So he goes of and does is thing.
3 weeks later, the customer calls up to me they still haven't received their landing page. Ok so he probably forgot to email the customer np, I tell him to double check he has emailed the customer. Another week goes by end the customer calls back, same problem. At this point I'm getting worried, because we're days away from the deadline and it was originally my task.
So I go back to the guy and I tell him I want that landing page so I can send it myself, half thinking to myself that we had a freeloader, that guy that comes in to companies for 3 weeks, doesn't work, but still cashes his pay. But no, this was much worse.
So he tells me he has finished yet. I ask him why, what's the blocker ? You had 4 weeks to tell me you were blocked and couldn't progress. And his answer was simply, because I wasn't blocked I have been working on it this whole time. So I tell him to zip his project up and email it to me. We didn't do SVN or git back then, simply wasn't worth it. So he comes back to me and says the email server is telling him attachments can't be bigger then 50mb. At this point I'm thinking he didn't properly sized the art or something, so I give him a flash drive to put it on.
When I then open the flash drive, the archive is 300mb, thinking to myself, the images weren't even that big to begin with.
So I open it up, and I don't even find any images, just a single asp page. About 500mb. When I opened that up and it finally loaded, I saw the most horrendous things ever.
The first 500 lines was just initializing empty vars. Then there was some code that created an empty form with an onChange event that submits the form. After that.. it was just non stop nested if's. No loops, no while, for, foreach, NO elseif's, just nested if's, for every possible combination of the state the form could be in. Abou 5000 of them, in a single file. To make matters worse, all the form ( and page ) layout was hardcoded in the if's. Includes inline css, base64 encoded images, nothing but as dynamic, based on the length of the form he changes the layout, added more background etc. He cut the images up for every possible size of the page and included them in the code.
I showed it to my boss, he fired the guy on the spot. I redid the work from scratch, in under 4 hours. Send it to the client. they had no ammends to make, happy as Larry. Whish I kept the code somewhere.
Morale of the story, allways do a coding test on interviews, even if small things just to sanity check.3 -
Java Server Faces!
Don't get me wrong, I kinda love coding Java, but JSF is just a horrible technique for web development.
Had to do it since my company got to maintain an already existing backend which the customer wanted to have some more Features but the original dev didnt continue to support.
Attached hello world example from good old mykong for those not knowing jsf: http://mkyong.com/jsf2/...
4 -
Many years ago, when I moved from a semi-experienced developer to an absolute beginner project manager at another company, my very first project was an absolute clusterfuck.
The customer basically wanted to scrape signups to their EventBrite events into their CRM system. The fuckery began before the project even started, when I was told my management that we HAD to use BizTalk. It didn't matter that we had zero experience with BizTalk, or that using BizTalk for this particular project was like using a stealth bomber to go down to the shops for a bottle of tequila (that's one for fans of Last Man on Earth). It's designed to be used by an experienced team of developers, not a small inexperienced 1-person dev team I had. The reason was for bullshit political reasons which I wasn't really made clear on (I suspect that our sales team sold it to them for a bazillion pounds, and they weren't using it for anything, so we had to justify us selling it to them by doing SOMETHING with it). And because this was literally my first project, I was young and not confident at all, and I wanted to be the guy who just got shit done, I didn't argue.
Inevitably, the project was a turd. It went waaay over budget and time, and didn't work very well. I remember one morning on my way to work seriously considering ploughing my car into a ditch, so that I had a good excuse not to go into work and face that bullshit project.
The good thing is that I learned a lot from that. I decided that kind of fuckery was never going to happen again.
A few months later I had an initial meeting with a potential customer (who I was told would be a great customer to have for bullshit political reasons) - I forget the details but they essentially wanted to build a platform for academic researchers to store data, process it using data processing plugins which they could buy, and commersialise it somehow. There were so many reasons why this was a terrible idea, but when they said that they were dead set on using SharePoint (SharePoint!!!) as the base of the platform, I remembered my first project and what happened.
I politely explained my technical and business concerns over the idea, and reasons why SharePoint was not a good fit (with diagrams and everything), suggested a completely different technology stack, and scheduled another meeting so they could absorb what I had said and revisit. I went to my sales and head of development and basically told them to run. Run fast, and run far, because it won't work, these guys are having some kind of fever dream, it's a clusterfuck in the making, and for some reason they won't consider not using SP.
I never heard from them again, so I assume we dropped them as a potential client. It felt amazing. I think that was the single best thing I did for that company.
Moral of the story: when technology decisions are made which you know are wrong, don't be afraid to stand up and explain why.
3 -
We were documenting a feature which has system wide affect. We’ll be delivering it to customer on Monday.
So we’ve asked the colleague who worked on it about how it works and asked few follow up questions that arise during the documenting. All were good.
Comes Friday when I had a question as some things didn’t add up and I checked the source. To my surprise the very core operation colleague explained us works in exact opposite way. I kid you not in %50 percent of the documentation we ramble about why it was implemented this way since it is faster/safer best practices bla bla.
Moreover we’ve already had some exchange with the customer and we informed(misinformed) them about this core operation...
Also changing the behavior will reduce the overall speed as it will cause extra branchings. Other option is to rewrite the documentation and inform(re-convince) the customer. If it was me I wouldn’t trust us anymore but we’ll see.
I really don’t know what to say about this fucker why would you say something if you’re not sure of it or why the fuck you didn’t confirm in the last 3 weeks....
Anyway we have a meeting on Monday morning to discuss how to proceed, that’s gonna be fun!1 -
Colleague asked me to look at his eCommerce search filtering system as the customer was complaining it was slow taking 5-6 seconds to find results.
Delving into the code deeper, I discovered he was querying the results, sticking them in an array and then sub querying the results looking at all the combinations.
On top of that each sub query looked at the database fields using "DESCRIBE" to then search them each time it found a pair!
The total query count for one page search was 14,512!!!
Why oh Why? One SQL query could of done all that in one go.
I look at other code bits he's done and he's very good in other areas. I just don't get how sometimes a good developer can make such a weird decision? It's almost as if he wanted to make it as complex as possible.6 -
I've been a Macbook user for over a decade, after the initial disappointment of the 2016 MacBook Pro release I decided to move to a PC, against my better judgement I decided to buy a new Dell XPS 15, after reading all the reviews praising it's build quality and performance + it seems to have good hardware for Linux compatibility.
Soo much regret, I couldn't be more disappointed, it's such a piece of shit, I admit I probably got a bad egg, but dealing with Dell support is like pulling hairs from my testicle sack. If I have to pay an extra $500-$1000 on my next laptop for an "Apple Tax" to get a product that has been through proper quality control and has awsome customer service so be it, last time I try something new.
BTW I'm not a PC hater, I just wish more companies made high quality products.10 -
After seeing it in a demo, the customer didn't like their first loading gif and they sent another one.
I go to open it to verify it's good and Gimp won't open it; Chrome, Firefox, IE, even MS Paint fails miserably. Eventually I ran file on it and it's an html doc.
So I changed the extension and loaded it up. He saved his slack window as a gif. -
This post is kinda late. For those who haven't read my previous rants, a marketing coworker bragged about a feature that we hadn't yet finished. (I'm thinking that they perhaps did it to put extra pressure on the dev team 🤔.) Of course it backfired pretty bad, because this feature was a plug-in for another service, and even though the dev team was on time with the feature, the other service we were writing a plug-in for took _sooo_ long to approve of our code, and it made this marketing guy look so bad in front of these clients because the feature was a few weeks late.
A part of the new feature was that some of their data would be synced with this service. These customers were so important that we couldn't afford to disappoint them, and the solution was... *drumroll please* ... that this marketing guy would have to manually copy the customer's data from the service into our platform to make the customer think this feature is ready. Row by row. I'm hearing it takes about one hour of their day 🤣
I mean I'm good friends with the guy but... they kinda deserved it2 -
well, that escalated quickly...
today a coworker was asked if he could write a query to find customers which placed orders matching some criterias. so far so good. he write the query and put the result into a spreadsheet and gave it to the lead.
"i need it in another format" (he did not specify any format before nor did he tell which columns he is interested in). 2 hours later the query was finished.
then, the coworker got a call from the leader. he wants to see us both in his office.
"okay, we need to write a personalized mail to every customer with the orders in a spreadsheet as an attatchment. we also need this on paper as not everyone reads our mail. we want to send letters. the whole process needs to be finished in half a day and we want it automated. i do not want to have one of the sales department waste 2 hours writing stuff himself".
well, you can imagine my thoughts on that.
the personalized text is not finished. we wasted another 3 hours thinking about how to solve this crap.
luckily i have some projects from the past which can do this shit with some changes... but what the fucking hell was this?7 -
For two projects, I have been in a solo work pattern, been a time bottleneck, and been irreplaceable on the projects. Four months ago I told management, "If anything happens to me these projects will be in trouble. I want to train a backup. I can't sustain this momentum. It isn't good for me, or for the success of these projects."
Four months later I still have no backup. They decided to diversity hire some new developers in the wrong area and now there is no money for a backup for me. I can't do all the work on both projects as a solo developer. I could have if I wasn't pushed into doing trial and error development on a poorly defined MS Dynamics API. Since the projects were behind schedule the customers lost confidence in the company to deliver. So the executives railroaded both project managers to save face.
Instead of addressing the development issues they did a bunch of other silly things. I got a job offer lined up and issued my resignation. That news absolutely exploded. After resigning my executive decided to say how awful I am in front of the customer in an attempt to save face for the company. The customer contacted the recently railroaded project manager and asks why. Former project manager tells customer, "You noticed how much faster the development of that part of the application went when he joined. You noticed how much better the quality of the project was. What do you think is happening? Do you think that a very good developer and an experienced project manager are to blame for the failures here?" So the executive is 13/10 pissed off because I may have accidentally struck a death blow for millions of dollars of business. I committed to taking care of the handover to the customer, and the company can't afford to get rid of me without completely losing confidence of the customer. The developers that I work with don't blame me at all and they are disgruntled that executive tried to character assassinate me and realize that it could have been them. I sense that I also may have initiated a developer mass-exodus. So the last few days have been the most stressful of my career but none of it is sticking to me because I followed all of the correct process.
You play stupid games you win stupid prizes.4 -
Rant rant rant!
Le me subscribe to website to buy something.
Le register, email arrives immediately.
*please not my password as clear text, please not my password as clear text *
Dear customer your password is: ***
You dense motherfucker, you special bread of idiotic asshole its frigging 2017 and you send your customer password in an email!???
They frigging even have a nice banner in their website stating that they protect their customer with 128bit cryptography (sigh)
Protect me from your brain the size of a dried pea.
Le me calm down, search for a way to delete his profile. Nope no way.
Search for another shop that sells the good, nope.
Try to change my info: nope you can only change your gender...
Get mad, modify the html and send a tampered form: it submits... And fail because of a calculation on my fiscal code.
I wanna die, raise as a zombie find the developers of that website kill them and then discard their heads because not even an hungry zombie would use that brains for something.1 -
It's been a while since I've heard a consensus of a moronic idea from the corner offices. I was invited to a department planning meeting (just to listen, not necessarily engage or add value) and discussion went to the development of a mobile app.
Mgr1: "The CEO has the net present value of the mobile project as $20 million. Where did he get that number?"
VP: "No idea."
Mgr2: "How will it be any different than our web site that is already mobile compliant?"
VP: "It is to gain market share"
Mgr3: "Market share from who? A mobile app is not going to increase our customer base. At best, it will only move some of our existing customers to mobile. No way it would scale to those numbers."
VP: "The primary benefit is so customers can browse offline."
Mgr2: "Offline browsing isn't listed in the milestones."
Mgr1: "We're not going to push and keep gigs of data up-to-date on someone's phone just for random times they don't have internet access."
VP: "I guess that's right. We can push our pdf catalog. That's only a few hundred meg."
Mgr2: "Pushing the catalog? That's not on the listed milestones"
VP: "Its all assumed."
Mgr3: "Who owns this project? Web team is already maxed to capacity."
Mgr2: "Marketing team only has 3 developers, we can't take on anything as complex as a mobile app and support the existing processes."
Mgr1: "What about the network infrastructure and PCI compliance? We're talking about a system for the web site and another for mobile, right?"
Mgr2: "Who is going to manage all the versions in the app stores and future changes to the mobile platform?"
Mgr4: "Not us"
Mgr2: "Nope"
Mgr1: "OK, good. Its very likely this project will be dead on arrival at the next company strategic meeting."
VP: "Mobile the only project on the strategic meeting agenda. Sorry guys, it's happening. We're not going to leave $20 million sitting on the table.
<awkward silence>
VP: "Next item of business ..."3 -
I decided to learn Flutter, because the idea of a common code base between Android and iOS sounds nice. I'm late to the party, I know.
So I install everything and start typing in the tutorial. TAB... two spaces. I absolutely hate that so let's change it. In the settings, it sends me to a FAQ which more or less says this is the way it is, deal with it. But I want my tabs to be four spaces, every code editor since the dawn of time could do this... I'M PAYING FOR THIS SHIT!!!!!!!
Ok, let's check the JetBrains website, I'm starting to lose my patience, but let's do it. At this point I should also mention that I'm feeling pretty stupid. I mean, I'm checking on the internet about how to do something which obviously must be obvious, why am I not seeing it?
I find a page on the official website. JetBrains' replies are along the lines of "Why would you want that?", "The holly wars between tabs and spaces are over", "Most people like it this way", "The overlords said this is the coding style to be used" (Ok, the last one was me reading between the lines). At the end of the thread, they provide a "hackish solution" (their words, not mine). Which doesn't work. Because why should it?
Not even when PyCharm's debugger randomly shat itself and I had to use print statements I got so angry. That was relatively fine, bugs are a fact of life, and the overall package is good, so I kept paying.
But now you're telling me that I cannot use what should be a common feature of every code editor just because you and the overlords know better?
Well, fuck you and the horse you came in on JetBrains, you've just lost a customer.16 -
* Developing a new "My pages" NBV offer/order solution for customer
_Thursday
Customer: Are we ready for testing?
Me: Almost, we need to receive the SSL cert and then do a full test run to see if your sales services get the orders correctly. At this point, all orders made via this flow are tagged so they will not be sent to the Sales services. We also still need to implement the tracking to see who has been exposed to what in My Pages.
Customer: Ok, great!
_Friday
Customer: My web team needs these customers to have fake offers on them, to validate the layout and content
Me: Ok, my colleague can fix this by Tuesday - he has all the other things with higher prio from you to complete first
Customer: Ok! Good!
_Sunday
Me: Good news, got the SSL cert installed and have verified the flow from my side. Now you need to verify the full flow from your side.
Customer: Ok! Great! Will do.
_Monday
*quiet*
_Tuesday
Customer: Can you see how things are going? Any good news?
Me: ???
*looks into the system*
WTF!?!
- Have you set this into production on your side? We are not finished with the implementation on our side!
Customer: Oh, sorry - well, it looked fine when we tested with the test links you sent (3 weeks ago)
Me: But did you make a complete test run, and make sure that Sales services got the order?
Customer: Oh, no they didn't receive anything - but we thought that was just because of it being a test link
Me: Seriously - you didn't read what i wrote last Thursday?
Customer: ...
Me: Ok, so what happens if something goes wrong - who get's blamed?
Customer: ...
Me: FML!!!2 -
I was tasked to evaluate wherever a customer could use an implementation of OTRS ( https://otrs.com/ )
Is it just me or is there no information on this site apart from <OTRS> will make your life better! <OTRS> will cure AIDS! <OTRS> will end world hunger!
This site is trying to use its fucking product name in every god damn sentence. <OTRS>. Everytime <OTRS> is mentioned it is fucking bold printed! My eyes are bleeding within 2 minutes of visiting this site.
I can't get any information about what excatly it is apart from their catchphrase: OTRS (again, bold. I'll refrain from putting it in <> from now, i think you got the point) is a customizable support desk software that manages workflows and structures communication so there are no limits to what your service team can achieve.
So, it's a support desk software you can customize. Great. What does it do?
"Whether you deal with thousands of inquiries and incidents daily [...] you’ll need digital structures that integrate standardized processes
and make communication transparent between teams and departments,
as well as for external customers."
Great, but what does it do?
"Reduce costs and improve satisfaction by structuring customer service communication with OTRS."
Great, BUT WHAT DOES IT DO?
"Manage incidents simply and uncover the data needed to make forward-thinking strategy decisions. OTRS is an ITSM solution that scales and adapts to your changing business needs."
W H A T D O E S I T D O ?!
Okay fuck that, maybe the product page has something to say.
Hm... A link on the bottom of the page says it is a feature list ( https://otrs.com/product-otrs/... )
Ah great, so i got a rough idea about what it is. Our customer wants a blackboard solution with a window you can pin to your desktop and also has a basic level of access control.
So it seems to be way to overloaded on features to recommend it to them. Well, let's see if can at least do everything they want. So i need screenshots of the application. Does the site show any of them? I dare you to find out.
Spoiler: It does not. FFS. The only pictures they show you are fucking mock ups and the rest is stock photos.
Alright, onwards to Google Images then.
Ah, so it's a ticket system then. Great, the site did not really communicate that at all.
Awesome, that's not what i wanted at all. That's not even what the customer wanted at all! Who fucking thought that OTRS was a good idea for them!
Fuck!5 -
Multi User, One Account, and other shit
I'm gonna rant about something as a user, and someone who makes stupid web stuff.
My bank has been updating their web banking over time and they decided that every individual on an account, should have their own login. They really want to push this on their users, I suspect specifically folks like me and my wife who share one login for the joint accounts we have at the bank together.
Why share one login, because it's the only sure fire way I know that I and my wife can see all the same shit no doubt about it.
The banks never tell you what you can see or can't with joint accounts, I doubt it is even documented on their end, but in every damn case something is hidden or different in some weird way.
Messages to the bank people? If I send it, my wife often can't. I get that for security reasons that's a thing, but it makes no sense for a joint account.
ANY difference to me breaks online banking ENTIRELY. Joint accounts are supposed to be... well one account that is the same.
Other banks we used where we had different logins for the joint account, each login actually had separate bill pay accounts per user. So if I went to bill pay and scheduled something to be paid, my wife had no idea, same if she did.
Right fucking there, banking is just broken entirely!
So no Mr. Bank, fuck you we're both logging in via the same login.
Fast forward to N00bPancakes making a thing.
So my employer has a customer (Direct Customer). Direct Customer wants a thing that makes communication with their customer (Indirect Customer) easier.
The worst thing about making something for your customer's customer is that Direct Customer always imagines that Indirect Customer is gonna be super ninja power users....
But no, that's not the case... in fact almost nobody is a power user, and absolutely nobody WANTS to be a power users.
Worse yet in my case the only reason this tool exists is because Direct Customer and Indirect Customer can't communicate well enough anyway... that should tell you something about the amount of effort Indirect Customer is willing to expend.
So with that tool, this situation constantly comes up:
Direct Customer thinks it would be great if every user from Indirect Company had some sort of custom messaging, views, and etc in of Cool Communication Tool. The reason is because that's what Direct Customer loves about Ultra Complex Primary Tool that they use ....
Then I have to fight the constant fight of:
NOBODY WANTS TO BE A POWER USER, NOBODY EVEN WANTS TO DO MUCH OF ANYTHING ON THE INTERNET THAT ISN'T SCREAMING AT OTHER PEOPLE OR POST MEMES OR WATCH SHITTY VIDEOS. THE MOMENT ANYONE AT INDIRECT COMPANY LOGS IN AND SEES ANY INFO THAT IS DIFFERENT FROM THEIR COWORKER THEY'LL SHIT THEMSELVES, FLOOD EVERYONE WITH 'OH GAWD SOME NON SPECIFIED THING IS WRONG' AND RESPOND TO EMAILS LIKE A JELLYFISH DROPPED OFF IN NEW MEXICO... AND NOTHING WILL GET DONE!!!
God damn it people.
Also side rant while I'm busy fighting the good fight to keep shit simple and etc:
People bitch about how horrible the modern web is and then bitch at web devs like we're rulers of the internet or something.... What really pisses me off about that is other devs who do that.... like bro, do you make policy at your company? You decide not to sell some info or whatever shit your company sells? Like fuck off with your 'man I miss html' because you got scared by some shitty JS error and ran back to your language of choice and just poked your head out of the the basement and got scared... and you shit on another developer about that? Fuck you.1 -
lambda lambda lambda!
So I was tasked with porting a bunch of code to a new set of libraries a few years ago. I didn't have a whole lot of experience with the framework at the time. I just fixed issues with what I thought should be in there. I mean it compiles right?
Fast forward 4 years:
Coworker: Uh, Demo, this printing code doesn't work. A customer is complaining.
Me: I didn't work on that.
Coworker: Yes, you did...
Me: Oh, yeah, I remember that. I just guessed. I didn't know what I was doing back then. It looks like I am not waiting for the printer. I will put a lambda in there to notify when the printer is ready. Then another lambda inside of that to delete objects when that is done. Hey! I put a lambda inside lambda!
Coworker: Thanks, it works now.
Talking to my boss later. I had just explained how I fixed the issue:
Me: I put a lambda inside a lambda! Wait, I have a new goal. Putting a lambda inside a lambda inside a lambda!
Boss: Uh, I am not sure that is a "good" goal...7 -
So I work for an IT consulting firm (web development) and was hired by a customer 7 months ago for coaching Git, implementation of VueJS on the front-end and fostering teamwork with devs who'd been in their solo comfort zone for the last 15 years.
I asked for confirmation multiple times on whether they were sure they wanted to go through with a bigger investment in front-end. Confirm they did, multiple times.
After half the team's initial enthusiasm faded (after 1 month), the 'senior' of them who's worked there for 18 years on a single -in the end, failed- project got a burn-out after half a week of showing up (without doing actual work) from the stress, and started whining about it with management that has no technical clue whatsoever. This and other petty office politics lead to the dumbest organizational and technical decisions I've seen in my short 5-year career (splitting a Laravel app that uses the same database in two, replacing docker container deployment with manual ssh'ing and symlinking, duplicating all the models, controllers, splitting a team in two, decreasing productivity, replacing project management dashboards with ad-hoc mail instructions and direct requests).
Out of curiosity I did a git log --author --no-merges with the senior's name on the 2 projects he was supposed to help on, and that turned up... ZERO commits. Now the dept. hired 3 new developers with no prior experience, and it's sad to see the seniors teach them "copy paste" as the developer's main reflex.
Through these 7 months I had to endure increasingly vicious sneers from the IT architect -in name only- who gets offended and hysterical at every person who dares offer suggestions. Her not-so-implicit insinuation is that it's all my fault because I implemented Vue front-end (as they requested), she has been doing this for months, every meeting at least once (and she makes sure other attendees notice). Extra background: She's already had 2 official complaints for verbal abuse in the past, and she just stressed another good developer into smoking again.
Now I present her my timesheet for January, she abuses her power by refusing to sign it unless I remove a day of work.
Earlier this week I asked her politely to please stop her unjust guilt-tripping to which she shouted "You'll just have to cope with that!", and I walked out of the room calmly (in order to avoid losing my nerves). She does this purely as a statement, and I know she does it out of bad faith (she doesn't actually care, as she doesn't manage the budgets). She knows she wields more power over me than the internal devs (I am consultant, so negative reviews for me could delay further salary raises).
I just don't know how to handle this person: I can't get a word in with her, or she starts shouting, and it's impossible to change her (completely inaccurate technological) perception.3 -
Customer wants a place to list his products he sells through other sites. He doesn’t have much money, but he’s a referral from a reliable customer, so we arrange a payment plan. We agree on the details, including a place to post his wares.
Then he tells me he wants to post a few thousand items at a time. I decide to throw in a loading system I built for a previous project.
Then he can’t figure out how to add images. Add a way for him to upload them all as a single zip; no good.
Long story short, let myself get conned into developing a full-on Amazon import system that auto-detects several categories automatically AND imports the images. For no additional cost because I felt bad asking for more and we were working through a language barrier.
Third installment payment never comes.
Lesson learned.3 -
I remember someday from a few years ago, because i just got off the phone with a customer calling me way too early! (meaning i still was in my pyjamas)
C:"Hey NNP, why si that software not available (He refers to fail2ban on his server)
Me: "It's there" (shows him terminal output)
C: " But i cannot invoke it, there is no fail2ban command! you're lieing"
Me: "well, try that sudoers command i gave you (basically it just tails all the possible log files in /var/log ) , do you see that last part with fail2ban on it?
C: "Yeah, but there is only a file descriptor! nothing is showing! It doesnt do anything.
Me: "That's actually good, it means that fail2ban does not detect any anomalies so it does not need to log it"
C:" How can you be sure!?"
Me: "Shut up and trust me, i am ROOT"
(Fail2ban is a software service that checks log files like your webserver or SSH to detect floods or brute force attempts, you set it up by defining some "jails" that monitor the things you wish to watch out for. A sane SSH jail is to listen to incoming connection attempts and after 5 or 10 attempts you block that user's IP address on firewall level. It uses IPtables. Can be used for several other web services like webservers to detect and act upon flooding attempts. It uses the logfiles of those services to analyze them and to take the appropriate action. One those jails are defined and the service is up, you should see as little log as possible for fail2ban.)
5 -
!rant
Landed my first time job as an consultant, while still studying. Hopefully this will go good, only have 4 months left of university.
However, I am surprised of how little coding it actually is... I've been spending my first month just learning a new system, so I can finally go out to a big customer and redo their production system (factories).
Meetings all day, a lot of talking... I kind of dislike it, but also like it. It is a special feeling. I wonder how it will feel in 6 months from now. -
For me it was not do much a choice.
I started out using basic and simple text display (graphics existed but was quite difficult).
For a long time I was the sole or part of a pair of devs so specializing was not possible and once we grew to such a size I already was quite proficient in all areas from hardware to customer support and education.
But from that time onto today I have gravitated towards a more backend role mainly because I lack a good sense or visual design.
I know it something looks good, but doing it my self results in more boring or plain designs where more thought goes into UX than nice looking design.
That said, if we do web applications I can still keep up since it usually is more ux heavy ;)
But when it comes to adding background images, nice color sets and such I gladly defer that to colleagues with a better design sense. -
It was the last year of high school.
We had to submit our final CS homework, so it gets reviewed by someone from the ministry of education and grade it. (think of it as GPA or whatever that is in your country).
Now being me, I really didn’t do much during the whole year, All I did was learning more about C#, more about SQL, and learn from the OGs like thenewboston, derek banas, and of course kudvenkat. (Plus more)
The homework was a C# webform website of whatever theme you like (mostly a web store) that uses MS Access as DB and a C# web service in SOAP. (Don’t ask.)
Part 1/2:
Months have passed, and only had 2 days left to deadline, with nothing on my hand but website sketches, sample projects for ideas, and table schematics.
I went ahead and started to work on it, for 48 hours STRAIGHT.
No breaks, barely ate, family visited and I barely noticed, I was just disconnected from reality.
48 hours passed and finished the project, I was quite satisfied with my it, I followed the right standards from encrypting passwords to verifying emails to implementing SQL queries without the risk of SQL injection, while everyone else followed foot as the teacher taught with plain text passwords and… do I need to continue? You know what I mean here.
Anyway, I went ahead and was like, Ok, lets do one last test run, And proceeded into deleting an Item from my webstore (it was something similar to shopify).
I refreshed. Nothing. Blank page. Just nothing. Nothing is working, at all.
Went ahead to debug almost everywhere, nothing, I’ve gone mad, like REALLY mad and almost lose it, then an hour later of failed debugging attempts I decided to rewrite the whole project from scratch from rebuilding the db, to rewriting the client/backend code and ui, and whatever works just go with it.
Then I noticed a loop block that was going infinite.
NEVER WAIT FOR A DATABASE TO HAVE MINIMUM NUMBER OF ROWS, ALWAYS ASSUME THAT IT HAS NO VALUES. (and if your CPU is 100%, its an infinite loop, a hard lesson learned)
The issue was that I requested 4 or more items from a table, and if it was less it would just loop.
So I went ahead, fixed that and went to sleep.
Part 2/2:
The day has come, the guy from the ministry came in and started reviewing each one of the students homeworks, and of course, some of the projects crashed last minute and straight up stopped working, it's like watching people burning alive.
My turn was up, he came and sat next to me and was like:
Him: Alright make me an account with an email of asd@123.com with a password 123456
Me: … that won't work, got a real email?
Him: What do you mean?
Me: I implemented an email verification system.
Him: … ok … just show me the website.
Me: Alright as you can see here first of all I used mailgun service on a .tk domain in order to send verification emails you know like every single website does, encrypted passwords etc… As you can see this website allows you to sign up as a customer or as a merc…
Him: Good job.
He stood up and moved on.
YOU MOTHERFUCKER.
I WENT THROUGH HELL IN THE PAST 48 HOURS.
AND YOU JUST SAT THERE FOR A MINUTE AND GAVE UP ON REVIEWING MY ENTIRE MASTERPIECE? GO SWIM IN A POOL FULL OF BURNING OIL YOU COUNTLESS PIECE OF SHIT
I got 100/100 in the end, and I kinda feel like shit for going thought all that trouble for just one minute of project review, but hey at least it helped me practice common standards.2 -
There was once some webservice made by a junior over the course of a few months. He always said it's good to go and everything works fine - but nobody ever asked to see something of it.
Big mistake, the thing was a fucking mess. Major spaghetti, nothing _really_ worked. The whole application felt like walking on eggshells.
Fast forward: It's Wednesday at 3PM, and the product is to be presented and used on Thursday at 9AM by the customer. They brought me and another colleague into the project and we fixed it in time, but it was one hell of a night.1 -
Now that my math posts have failed to garner the anger they formerly did, we here at Wisecrack Studios, like all teams of people completely out of ideas, have come up with a brilliant never-before-tried concept to bring fresh shitposts to your pocket-telescreen this fine year of 2020.
We present to you the DevRant shitposter census!
Yes we pride ourselves in our quality bait and bullshit here at WS. Founded in [previous year a long long time ago], we focus on craftmanship, tradition, and doing it right. Our bait is loved the world over for "it's fresh flavor", "so good, it's like you're abusing heroin right along with the company employees!'
And now, you too get to participate and choose your very own bullshit!
You could say we may have invented a totally new word just to describe it: crowdsourcing!
Isn't it just *brilliant*.
Here is Wisecrack's "Private Select" census, of only the most choice *premium* finely-aged shitpost ideas for this [current year].
Please, please, one vote per customer!
* Moar javascript shitposts (no we won't be doing any more, even WE are tired of js rants).
* Overly pixelated memes (obviously not) blatantly ripped and automatically uploaded via shitty selenium scripts
* Real life hijinxs, trolling shitty companies hiring processes for fun at their expense!
* DevRantCon now with 100% more orgies. Reserve your kickstarter ticket today.
* Disappointing vaporware announcements that take ten minutes to read and build your excitement up only to crush it before your very eyes like a child's first lego build in the hands of an angry nd merciless andre the giant disappointed by the craftmanship of a five year old.
* A livestream of a monkey on an actual typewriter, with a btc betting pool each time an actual word is typed, along with a $5 "shock the monkey" button to spice things up a bit
(our lawyers are informing us this may or may not be illegal in some or all nations. We'll get back to you when sealand responds with our request about their laws on unnecessary animal cruelty. )
* Video conference with devrants creators where we all play "I've never" that doesn't end until at least one person passes out black drunk.
* Weekly comedy write ups with jokes (not obviously) blatantly stolen from cards against humanity
* HipsterRants: why your favorite [thing - game, music, movie, book] sucks, and why I hate you for liking it.
* Did we mention javascript rants?
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Clickbait, now in technicolor!8 -
I'm crying internally. The project(s) i work on have configuration files with dev and prod-info, the prod is just commented out. But thanks to reasons everyone has a different dev environment so there are many dev-config-blocks. I just use mine and carry on, BUT SOMEONE ALWAYS COMMITS THOSE FILES. I JUST THOUGHT OF IT NOW, BUT I'LL PUT THOSE FILES ON A BLACKLIST. FROM NOW ON YOU CAN ONLY COMMIT THESE FILES DURING A FULL MOON.
There's also this codebase to create licenses for our products. The license data fpr every customer is there, commented out. If you wanted to create another license, comment something and comment out another thing and you're good to go. THAT'S NOT WHAT VERSIONING IS FOR.4 -
What just happened?
I had my annual review meeting with my bosses and everything was going well and I was doing a great job and I was working so independently and they were happy I used my training budget efficiently, great attendance and I have good standing at the customer, although I'm the only representative there. BUT... BUT... BUT... there will be no chance of a raise this year, because the company is not doing quite well currently (OK, I can understand that part) and also because I didn't do anything for business development, didn't bring new projects or anything.
I'm a developer, your typical slightly introverted geek. I'm not doing sales. That's not my job. That's not me. That's a part of why I'm not a contractor. I had this before in another job, and those expectations which seem to always only come out during those evaluations, were part of the reason why I left.
Fuck this for putting me in this situation again.
I'm really wanting to start looking for an in-house job at some production company again. Do these jobs still exist? Those consulting companies seem to expect things from me I can't and won't deliver.1 -
Had to extend the platform of a customer. For one part of my task (generating an encrypted string) there already was a class with encryption and decryption methods. This class is used in a gazillion places all over the code, so I thought it might be a good idea to re-use already existing stuff... Until I saw that the encryption method using basic Java methods (all fine with that) wrapped in a try-catch block, 'cause the Java methods may throw, returning err.getMessage() in the catch block...
Yeah...sure...makes sense... Instead of throwing an error or returning null just remove the possibility to handle the error.
So I decided to basically copy the methods and return null so I can work with that.
Created a merge request and was told by another dev of that company to remove my own impelemtation of the encryption method and use the already existing. Arguing that I won't have a possibility to prevent my code, that returns an URI containing the encrypted string, from generating something like "http://..../Encryption failed because of null" without success.
So I had to use the already existing crappy code...5 -
So, we are having a SaaS service for people where they can build X stuff. It is all fine as long as you are using basic things there, no complex cases and so on. Even on some complex - it does work just fine.
Here's the rant itself:
The production server throws us errors every 5-10 minutes that something broke and fails to do job X. At first we were all hands on deck fixing it ASAP to make it stable to later realise that most of these cases were users doing stupid shit. Then we began to fix the core issues rather than chasing every single issue there is (costs are important you know) - funny enough, we get few support requests a week and our 1h response time + 24h fix time usually buys us that customer and allows t o leave a great impression.
So all in all, bugles production is good but great support - is way better. Users can deal with issues especially if they are experimenting there but when they need answers - you'd better give it to them.1 -
!rant
Had to build an app using Cordova because... well, I am a web dev and know a shitload of PHP and a good part of JS, but no Swift or Java or whatever.
So there is a deadline set to like half a year after we had the initial talk with the customer. 6 months to build a relatively easy and small app.
So yeah, I procrastinated like one would do when he's got that kind of time left and not much else to do.
And yeah, I did work, but also procrastinated some more. The development was as expected, and I was well in the anticipated time frame.
Then I got a really bad disc prolapse and was sick at home and the hospital for (all together) 5 weeks.
After that, I came back to work for a week, then leaving for a (previously planned) vacation with my little family.
On my first day back at work after the vacation, I quit my job with a 6 weeks notice, of which I have to work 3 weeks.
I know it sounds like I'm a real prick, but it was never planned this way. I never searched for a new job. It just came to me.
I am still finishing the app, though :)
Why am I telling you this?
Well, I do that to show that there still are great bosses out there. My boss has NEVER spoken a bad word to me, even after I quit my job. He's always been kind, fair and understanding.
I just wanted to show that between all these rants about bad bosses and colleagues (which I have had my fair share of in the past), there still are some real gems out there.
Gotta my my boss - he's been one of the best I have had so far.
Peace out folks. Good night... -
The year was 2006. During the first half of my career, I use to work in the NOC. This was before I made my transition to software engineer. I worked on the third shift for a bank services company. The company was on a down turn. Just years earlier they just went public, and secured a deal with a huge well known bank. Eventually they entered a really bad contract with the bank and was put into a deal they couldn't deliver on. The partnership collapse and their stock plummeted. The CEO was dismissed, and a new CEO came in who wanted to "clean things up".
Anyway I entered the company about a year after this whole thing went down. The NOC was a good stepping stone for my career. They let me work as many hours as I liked. And I took advantage of it, clocking in 80 hours a week on average. They gave me the nick name "Iron Man".
Things started to turn around for the company when we were able to secure a support contract with a huge bank in the Alabama area. As the NOC we were told to handle the migration and facilitate the onboarding.
The onboarding was a mess with terrible instructions that didn't work. A bunch of software packages that crashed. And the network engineers were tips off, as they tunnel between our network and the banks was too narrow, creating an unstable connection between us and them. Oh, and there were all sorts of database corruption issues.
There was also another bank that was using an old version of our software. The sells team had been trying to get them off our old software for over a year. They refuse to move. This bank was the last one using this version, and our organization wanted to completely cut support.
One of the issue we would have is that they had an overnight batch job that had an ETA to be done by 7 AM. The job would often get stuck because this version of the software didn't know how to fail when it was caught in an undesired state. So the job hung, and since the job didn't have logging, no one could tell if it failed unless the logs stopped moving for an hour. It was a heavily manually process that was annoying to deal with. So we would kill the JVM to "speed" the job up. One day I killed the JVM but the job was still late. They told me that they appreciated the effort, but that my job was only to report the problem and not fix it.
This got me caught up in a major scandal. Basically they wanted the job to always have issues everyday. Since this was critical for them, all we needed to do was keep reporting it, and then eventually this would cause the client to have to upgrade to our new software. It was our sales team trying to play dirty. It immediately made me a menace in the company.
For the next 6 months I was constantly harassed and bullied by management. My work was nitpicked. They asked me to come into work nearly everyday, and there was a point I worked 7 days with no off days. They were trying to run me so dry that I would quit. But I never did.
On my last day at the company, I was on a critical call with a customer, and my supervisor was also on the line. My supervisor made a request that made no sense, and was impossible. I told her it wasn't possible. She then scalded me on the call in front of customers. She said "I'm your supervisor, you're just a NOC technician, you do what I say and don't talk back". It was embarrassing to be reprimanded on a call with customers. I never quite recovered from that. I could fill myself steaming with anger. It was one of the first times in my adult life that I felt I really wanted to be violent towards someone. It was such a negative feeling I quit that day at the end of my shift with no job lined up.
I walked away from the job feeling very uncertain about my future, but VERY relieved. I paid the price, basically unable to find a job until a year and a half later. And even was forced to move back in with my mother. After I left, the company still gave my a severance. Probably because of the supervisor's unprofessional conduct in front of customers, and the company probably needed to save face. The 2008 crash kept me out of work until 2009. It did give me time to work on myself, and I swore to never let a job stress me out to that degree. That job was also my last NOC job and the last job where did shift work. My next few jobs was Application Support and I eventually moved into development full time, which is what I always wanted to do.
Anyway sorry if it's a bit long, but that's my burnout story. -
It realy just warms my heart when the customer provides us with software that I need to go through manually and test every method individual before we can start implement it. Then I have to spend hours testing every fucking bit of it to make sure the modules we control with said sw doesnt meet their untimely doom cause the sw is too broken to actually run.
Any.net developers on this plattform? If you doesnt use these xml comments for commenting methods, you're on my hit list.
I realy hate these back-alley developers. Sorry of I sound salty and whiny but seriously. These past 3 weeks, most of my time Ive just worked around issues instead of solving them, cause their sw just keeps chaining good coding down to the ground. And theres no documentation cause "we have higher priorities ", testing is done by us at release cause "its faster and we dont make mistakes" and worst of all, our contact quote on quote "senior experienced developer lead design im far up my own ass and way more experienced than you" guy is a consultant who is only reachable about 2h on a daily basis.
Tldr: we live in a society. -
Story of my first successful project
Being part of a great team, I've shared in a lot of successes, one I am particularly proud of is my first attempt to use agile methodologies in a deeply waterfall-managment culture.
Time was June/July-ish and we applied for a national quality award where one key element in the application stated how well we handled customer complaint resolution.
While somewhat true (our customer service is the top-shelf good stuff), we did not have a systematic process in resolving customer complaints. Long story short,
the VP lied on her section of the application. Then came the 'emergency', borderline panic meeting (several VPs, managers, etc) to develop a process to better manage
complaints before the in-house inspection in December.
As most top priority projects go, the dev manager allocated 3 developers, 2 DBAs, and any/all network admins we would need (plus all the bureaucratic management that wanted their thumb in the pie).
Fast forward to August, after many, many planning meetings, lost interest, new shiny bouncing balls, I was the only one left on the project. The VP runs into the dev manager in the hallway and asks "Is my program done yet? If its not ready before December with report-able data, we will not win the award."
The <bleep> hit the fan...dev manager comes by...
Frank: "How the application coming along? Almost done?"
Me:"No, haven't really started coding. You moved Jake and Tom over to James's team, Tina quit, and you've had me sidetracked helping other teams because the DBAs are too busy."
Frank: "So, it's excuses. You really think the national quality award auditors care about your excuses? The specification design document has been done for months. This is unacceptable."
Me: "The VP finished up her section yesterday and according to the process, we can't start coding until the document is signed off."
Frank: "Holy f<bleep>ing sh<bleep>t! No one told you *you* couldn't start. You know how to create tables and write code."
Me: "There is no specification to write to. The design document is all about how they plan on reporting the data, not how call agents will be using the application to serve customers."
Frank: "The f<bleep> it isn't. F<bleep>ing monkeys could code against that specification, I helped write it! NO MORE F<bleep>ING EXCUSES! This is your top priority from now on!"
I was 'cleared' to work directly with the call center manager and the VP to develop a fully integrated customer complaint management system before December (by-passing any of the waterfall processes that would get in the way).
I had heard about this 'agile' stuff, attended a few conference tracks on the subject, read the manifesto, and thought "I could do this.".
Over the next month, I had my own 'sprints' and 'scrums' with the manager (at the time, 'agile' was a dirty word so I had to be careful of my words and what info I shared) and by the 2nd iteration had a working prototype.
Feature here, feature there (documenting the 'whys' and 'whats' along the way), and by October, had a full deployed application.
Not thinking I would get a parade or anything, the dev manager came back from a meeting where the VP was showing off the new app to the other VPs (and how she didn't really 'lie' on the application)
Frank: "Everyone is pleased how well the project turned out, except one thing. Erin said you bothered him too much with too many questions."
Me: "Bothered? Did he really say that?"
Frank: "No, not directly, but he said you would stop by his office every day to show him your progress and if he needed you to change anything. You shouldn't have done that."
Me: "Erin really seemed to like the continuous feedback. What we have now is very different than what we started with."
Frank: "Yes, probably because you kept bothering him and not following the specification document. That is why we spend so much time up front in design is so we don't waste management's time, which is exactly what you did."
Me: "We beat the deadline by two months, so I don't think I wasted anyone's time. In fact, this is kind of a big win for us, right?"
Frank: "Not really. There was breakdown in the process. We need better focus on the process, not in these one-hit-wonders."
End the end, the company won the award (mgmt team got to meet the vice president, yes the #2 guy). I know I played a very small, somewhat insignificant role in that victory, I was extremely proud to be part of the team. -
I'm a tiny bit happy today.
Recently I've been noticing that I'm developing a tolerance for deeply crowded spaces. I don't know if the AC/DC concert was an effective shock therapy or something.
I'm not at the point where I can comfortably head outside into town by myself yet, but I have a feeling that it's not going to be too long until I can.
Maybe I can even find some joy in "being under people".
Maybe make some contacts, friends, whatever.
The biggest challenge will probably be getting over my, I guess "crippling" isn't the right word, but close-ish to it, self-conscious.
The worst thing is that as of yet, I have no idea why I'm still like that.
I think I know the root cause, but that's not something relevant right now.
Hell, I go out with friends, guys and girls, and eventually it goes like:
>"How come you are not dating someone?"
>"Can't really. Can't go out and fine someone, also I think I'm not good-looking enough."
>"Bullshit, you look awesome."
That's coming from close friends, hence why I don't believe it's just some "oh, he'll feel better if I compliment him" shite.
I somehow am unable to gain self worth from compliments.
[...]
In other news, I got a certificate at the FernUni Hagen for a course in IT project management.
Also, my programming and solution finding/problem solving skills are improving noticeable. I think.
I'm not in Uni or anything, but I feel like I'm getting more competent/professional in my development activities at work.
Contrary to what I stated above, I can gain self worth from good work done.
...which worries me, because I am afraid that eventually I'll only be able to feel good after having worked myself to the metaphorical bone.
In job college, I talk to my classmates.
Turns out, everybody is mostly sitting on their ass doing fuck all at work. They are telling me that I'm a workaholic.
I think that I'm either going mad, or that they are lazy fuckers.
From Wednesday to Thursday evening, three colleagues and I went to the CAS Partner Preview Day & CAS Customer Centricity Forum in Karlsruhe. Lots of talks (mostly boasting about themselves), some workshops and a lot of "networking opportunities".
Stuff which I mostly consider bullshit, but I never would've figured how effective it is to put on a smile and feign interest in things.
Some of that feigned interest turned into actual interest and we "networked" for hours.
It was a good training for social interactions outside my direct comfort zone.
Thank you for reading the ramdump of my mind.
$./felix
Segmentation Fault
Core dumped6 -
I get plenty of sleep and wake up to my manager talking about escalating tickets. I'm on support this week and my queue was empty yesterday, but there were several new "urgent" requests that never got assigned to me.
Wait, so I'm responsible to assigning tickets to myself now? Our support is so shitty now. Our good document got hacked to pieces and now I can't find anything, and the customer support people are constantly bitching if things aren't done right now for tickets I was assigned while I was asleep.1 -
We often give access to a product owner from the customer on our Jira to keep up a good communication and everyone stays up to date as everything is on the board and not hidden in emails or paper notes on the desk of the guy that is on vacation.
So far, so good
Our customers really like this as they can comment on tickets and they are integrated in the workflow because they can push into the backlog and can review finished tasks.
It is just getting better for everyone so where is the rant?
One project is just a dump of shitty mixed content tickets. But how? They look really neat. There are tickets like "fixes from meeting 20th of may" which are initially well structured with approximately 4 subtle changes to the UI and some explanation and screenshots.
PM says: Good ticket. There you go ticket, into the customer review loop of doom.
20 comments and 13 status changes later. Point 43 from comment 17 is referenced in comment 20 to keep on hold as a third party needs to give feedback, point 7 is still not solved correctly as dev 2 was not aware that it was already discussed and changed in the ticket "Call from 25th of may" where in addition the resolution of points 5-12 were requested with an additional excel file to import.
By now we have the 8th of august and literally 17 of these kind of tickets.
I guess we need to improve the workflow and request a new product owner. But this far I just table flip everytime I get one of these tickets assigned.2 -
I absolutely hate it when companies use this or that medium for communications despite me asking them time and time again for another.
I have a mail server for more professional communications. The phone, only for stuff that won't matter if I inevitably end up forgetting about it (even more so now that Google made call recording more or less impossible, laws be damned). I will forget about a phone call no doubt. I've got better shit to do than to remember your manglement decisions, thank you very much. On mail, that's all nicely on my mail server for retrieval in several years even.
So I ask them to use the email address I gave them, a dedicated one for their company too (catch-all go brrr). Can't do that with phone numbers. Managing all those SIM cards aside, our government has now limited the amount of SIM cards one can have to 10. And texts and phone calls are not a long-term medium! And I can't share my phone number with just about anyone because people will inevitably spam the shit out of it, AND it's hard to replace! It's not a good medium! So with all due respect, companies - I couldn't care less what medium you prefer to use for your customers. You don't care about what your customer wants you to use - explicitly so! - and you lose a customer. It's as simple as that. Dealing with manglement is one thing, but dealing with manglement using the wrong media is something I'd really rather not do.
But hey I guess that virtue signalling is more "in" than actually listening to your goddamn customers nowadays? Let's replace another master/slave reference. You know, arguing that if we did that 2 years ago, George Floyd would've totally survived. Not by fixing the US police brutality, oh no no no. That's not the right way. Changing nomenclature and hashtags however, and not giving half a shit about your customers, yeah that's the way to go!1 -
Oh the joys of working with an Enterprise customer.
Background:
Discussion about service architecture with me, development architect (ArchDev) and integration architect (ArchInt). The topic arises of needing to access int. segment systems for a public facing cloud application.
Me: so we'll just need a s2s vpn and then we can just create a route and call the services normally.
ArchDev: sounds good to me, it will take a few months to get that set up
ArchInt: we done need that, we can just use the gateway and then route all the requests through the ESB.
Me: 😕 do you mean the service gateway?
ArchInt: (drops bomb) no, we decide that all API should be implement in ESB, so ESB will handle traffic
Me: *pauses, steps up to the whiteboard, does latency math* setting aside the fact that isn't how ESB's work, that will add at least 700ms latency to each request.
ArchInt: well that is fine for enterprise, things not usually as fast in enterprise you must expect slowdown to be safe
ArchDev: *starts updating resume on the ladders
Me: 💀🔫 -
Customer: I literally don't want to do anything make it work.
Support: here is a good video tutorial to get you started
Customer: I don't want to invest anytime in getting anything to work, just make it work.
Arrrrrggggg just use another service2 -
!Rant
Tldr: great spike to solve deployment problem may be a wasted effort.
Deployments of an ancient electron application need to be done in CodeDeploy to deploy the latest build. Customer hour restrictions cause this to be done only after midnight, and manually checked.
The whole team knows this is the wrong method of deployment and that there are many other operational problems with the project.
A few other senior team members get together and decide to spike out a way to use electron auto-deployment to accomplish this without using code-deploy at all.
After a shallow dive into this subject, we all get pulled aside to handle a change in another part of the software ecosystem. It happens. We leave the spike behind.
A junior-intermediate developer on the team pics the project up and gets a good spike going in a day and a half! We are all high fives and beers. This is Friday.
By Monday there is a pull request in for code review and it looks solid. Seems like it will make deployments a lot better.
Preparing the last deployment (hopefully) with CodeDeploy ever...
Marketing team members inform us that they are running an add system on the customer devices and to do it they are using Linux.
The current application being deployed is using Windows 10 (yeah, another problem).
They say they have made plans to move our application over to Linux. This means we may not be able to launch the junior devs great spike and the old deployment method may stay for the time being.
Meetings soon to find out how all of this will hash out.
End of rant. I hope I'm doing this right -
Should've posted this on Monday:
Feeling good about myself.
Customer wanted a project prototype done until the 14th of this month. I had it ready and working by the 3rd.
Yippie. I'm apparently competent enough.
I'm gonna ask if I am allowed to put a screenshot with censored names and whatnot on my portfolio.1 -
At my school we have 2 projects a year, mock projects to learn how that works.
For this project we have to use php, agile and we have an actual customer. Since several groups work for the same customer , the customer can choose the best result. (if your product gets chosen then there may or may not be a reward)
In every sprint meeting the customer confirms my thoughts on how much I hate customers without any knowledge.
I'm good at dumbing things down for less knowledge people. But no matter how I try to dumb down demo, she doesn't get it.
I'm so super frustrated!!!!
And she's asking for a feature that she'll probably use once, and I'm not convinced she knows what she is asking for. But will take me several hours to implement. It feels so useless.3 -
The customer told us that we have had a good momentum lately and that we need to keep it so that we can finish on time. What makes me frustrated is that what he perceives as "momentum" actually is increasing technical debt and overtime work...2
-
!rant
How should I put this... I have REALLY enjoyed help desk job more than anything thus far.
I've seen people posting about how dumb clients may be, and I know there's also those cases, but ultimately those are usually just good inspiration to comedy.
So here's the background: I was working in growing website development company (marketing called it digi-office for some reason). The clients were firms ranging from local bakeries to international suppliers.
The intriguing thing with working in help desk was usually smaller tasks and direct customer contact through e-mail. I got feedback (which always important) and the rush of good feeling at the end of every task; faster and more frequent than working on a year project. But the cherry on the cake is that I got to investigate problems within each websites' and the CMS's code base, fix them or point out bigger flaws in systems and blame others from them. 😂
How your help desk experience differ? Or do you also recognize the good side?1 -
Screw AIX! More importantly screw the IBM designer that though cache batteries were a good way to monitize their platform to help validate the service contracts. I guess it "works", but at what cost?
Just lost the last 4 business days going down this rabbit hole with a customer's server.
Edit: Quick note, yes, the customer is on track for a migration soon.8 -
Can there be a happy rant?
This is going to be a bit of a rambling semi coherent story here:
So this customer who just doesn't know what their data schema is or how they use it (they're a conglomeration of companies so maybe you get how that works out in a database). For every record there's like a ton of reference number type things mapped all over the DB to fit each companies needs needs.
To each company the data means something different, they use the data differently, and despite their claims otherwise, I think there are some logical conflicts in there regarding things like "This widget is owned by company A, division B, user C.". I'm also pretty sure different companies actually don't agree on who owns what... but when I show them they just sort of dance around what they've said in the past...
So I write a report (just an SQL query that outputs ... somewhere ... I mean what isn't that?) that tells them about all the things that happened given X, Y, Z.
Then every damn morning they'd get all up in arms about how some things are 'missing' but sometimes they don't know what or why because they've no clue what the underlying data actually is / their own people don't enter the data in a consistent way. (garbage in garbage out man...)
So I've struggled with this for a few weeks and been really frustrated. Every morning when I'm trying to do something else ... emails about how something isn't working / missing.
In the meantime I'm also frustrated by inquiries about "hey this is just a simple report right?" (to be clear folks asking that aren't being jerks, and they're not wrong ... it really should be simple)
Anyway my boss being the good guy he is offers to take it over, so I can do some things. Also sometimes it helps just to have someone else own something / not just look it over.
So a few days into this.... yup, emails coming in about things 'missing' or 'wrong' every day.
Like it sucks, but it's nice to see it suck for someone else too as validation. -
So, I have to begin with saying that I was 19 and my first real job. I was assigned to ongoing project for big german web company who outsourced project for german government. I am fast learner so I quickly ended up as a only developer who works on this project, because company had another important projects. And since I studied outside of my native country and I can speak Polish and English so I was also responsible for explaining everything to customer during meetings. I worked for around 4 months on the project and was heading up to the end. 3 weeks before production deadline client wanted show the results to the german government but I was still working on the functionality. My boss decided to put the web team leader to my project around 8 hours before this presentation to speed up the development. around 30 minutes before the pitch I realised that some of the latest functionalities stopped working. I was trying to figure out what I did I asked my team leader, he said that he have refactored some parts of my code. When we found the right commit it was around 3 min to presentation and after the checkout some of the .htaccess file was broken so I fixed it quickly but Germans started the meeting a bit earlier. The website was crashed almost half of the presentation. After 5 minutes my boss come to my desk and he says that he just talked with our customer and they are so freaking mad and pissed that they will not pay us. At this point I was certain I'm fired...
Suddenly the web team leader joined the conversation protecting me that it was the fault of the project menager because he should assign someone else to this project because even though I am good it is always good to have someone more experienced to work with you and review your code.
Project manager was fired about 3 months later. I was saved 😀 -
Lately, I've been working in a web security company (mainly as a Support guy).
Going through tickets, I've found one golden gem, which helped me realising how dum customers are.
Since he's our customer, we try to keep stuff up-and-running at all times. If something goes bad, we fix it, and we need their passwords for stuff.
After the customer (somehow) got hacked again, he changed the password in panic.
Note the initial password was really, really good.
He emailed us the new password for "just in case".
The password is "hard-to-guess".
What. The. Actuall. Fuck.
What's next?
Setting the password "12345", activating 2-step-authentication and sending his phone in, along with his finger so we can unlock it with touch id?2 -
A customer has this project that smells ... like it could be not fun.
They're doing business with walmart (actually a walmart satellite company, even worse).... I've seen this story before. They're super excited, they're seeing $$$... seen it not work out so many times.
Anyway they're having us rush out these forms and documents and so on and I can see there's a lot of data that is going to be required missing.
My contact is super peppy and happy and so sunshiny that my concerns are going over her head... she just sends emails to people, like FW, RE RE ... this is gonna be a mess of last minute / 'where is this?!?!?!' kinda work...
Granted I work at a good place, this won't have any blowback on me... but god damn guies listen to coder guy that the data that will be needed isn't there and there is a SHIT ton that I'm pretty sure isn't ... anywhere. -
Fuuuuuuuck!!
CR estimates:
Part 1: 2h including testing
Part 2: 2h-2days-maybe never (small changes on horrifically fucked up project noone understands with tons of tech debt)
Managed to pull off the part two in one day.. //yay me?!
Additional day to unfuckup git fuckups (including but not limited to master head not compiling because a smartass included *.cs in .gitignore file which he also pushed..don't ask, I have no clue why..) which was a huuuge deal for me as I usually use only local repo and had no idea how to tackle this.. coworker helped out.. seems I was on the right way, but git push branchy was acting up & said I had to login & ofc I had no clue what the pass was set to (first setup was more than 2yrs ago)..so new key, new pass.. all good.. yay!
Back to the original story/rant: Now I'm stuck with writing jira explanation why it was done this way & not the way customer suggested. They offered only vague description anyways which would require me to do a hacky messy thing, ew.. + it most probably would require major data modifications after deployment to even make it work..
Anyhow, this expanation is also easy peasy in english..
BUT...
I must write it in my native tongue.. o.O FML! Spent almost 40mins on one paragraph..
Sooo.. if anyone will petition to ban non english in IT, I'm all for it!!2 -
Fuck you WooCommerce and fuck you shopify, also a big fuck you to every developer who thinks it's a good idea to notify other customers about what another customer just bought in real time.
Guess fucking what. I don't fucking care what uncle deadinthehead just bought. Get fucking raped in a columbian prison and die to aids infested rain..2 -
What is with me and my headphones ? 4 headphones , all broken after 4 to 5 months of use and one recent headphone rendered unusable after 1 month . I am going to ditch wired headphones for good ! That fragility of the wires near the connector .. I suspect they are intentionally made fragile to frustate the customer and make them buy a new one !! :(6
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So the saga of broken fucking everything continues at work, and I'm managing it, effectively, and doing it correctly on the first go-round. It's a long process though, because the two retards who preceded me were equally inept for completely different, yet equally disruptive and destructive reasons. The first dude was just plain psychotic, probably still is. I'd post some of his code, but I don't want anyone's face to melt off like those Nazi dudes at the end of Raiders of the Lost Ark. I can handle it because I'm constantly inebriated, which is not as fun as it sounds. If you have to ask yourself if you can handle it, you probably aren't, unless you've had to Uber to/from work due to still being fucking drunk. Anyway, enough about that, and it was only like twice. The rest of the times, I was more blazed than Jerry Garcia at a weed smoking contest. Moving along.
UPS shipping labels broke two weeks ago, I fixed it, but these fucking 10xers jointly decided to not only never implement anything resembling error handling, other than EMPTY GOD DAMN "try/catch"es (empty catch, wow so efficient), and instead of using COMMENTS, which I know are a new thing, they'd wrap blocks of code in something like: if 1 = 0 {} FUCK YOU DICKFACES. As I was saying before I got emotional again, they tied the success to all kinds of unrelated, irrelevant shit. I'm literally needle/haystacking my way through the entire 200GB codebase, ALONE, trying to find all the borked things. Helpfully, my phone is ringing all the time from customer service, complaining about things that are either nothing to do with the site, or due to user stupidity, 75% of the time.
A certain department at my company relies on some pretty specific documents to do their job, and these documents are/were generated from data in the database. So until I can find and fix all of the things, I've diverted my own attention as much as possible to the rapid implementation of a report generation microservice so that no one elses work is further disrupted while I continue my cursed easter egg hunt from fucking hell.
After a little more than two days, I'm about to lauch a standalone MS to handle the reports, and it's unfortunately more complicated than I'd like, because it requires a certain library that isn't available on Winblows, so I've dockerized the application. Anyway, just after lunch, I've finished my final round of tests, and I'm about ready to begin migrating it to the server and setting up (shitty fucking shit) IIS to serve it appropriately. At this point, this particular report has been unavailable by web for about 8 days.
A little after lunch, and with no forewarning of any kind, the manager of managers runs upstairs and screams at me to "work faster" and that "this needs to be back online RIGHT NOW", but I also know that this individual is going to throw a fit if things on this pdf aren't a pixel perfect match. So I just say "that's some amazing advice, I wish I'd had the foresight to just do it better and work faster". Silence for a good five seconds, then I follow up with "please leave and let me get back to my work". At that moment from around the corner, my "supervisor" suddenly, magically even, remembers that he has had the ability to print this crucial, amazingly super fucking important document all along, despite me directly asking him a week ago, and he prints it and takes it where it needs to go. In the time that it takes him to go to that other department and return, I deploy my service.
I spent the rest of the day browsing indeed and linkedin jobs, but damn this market is kinda weird right now, yeah?2 -
Thanks google for creating the illusion of an option to change the shipping address for a repair order. You even mention the new address in your notification email, but when I click on UPS tracking, I can see that you sent the shipment to the old address, which is in a different city where I can't quickly go to pick up my repaired phone. After charging an extra 95,- Euros for additional damage supposedly not covered by my warranty. Lucky you that my old phone had connection problems with the shitty Vodafone station wi-fi router, which is one of the few reasons that I still even want to use a google hardware product. Thanks google for just being slightly less wretched and mediocre than your competitors, that might grant you some more years before you will be buried in history forever. Pixel phones are just like Macbooks: high quality product and good marketing, good enough to make your customer accept everything else being bullshit. Google search is even worse, but based on the same concept: just suck a little less than your competitors but don't waste any effort trying to actually be really good at anything.3
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I feel like a fucking god now!
We run a webshop and we are in contract with the national post office. Every time there is an update to their program I fear ahead of time what will be fucked up again.
After today's update we weren't able to open any shippment list we just saw a mile long error message. After the customer care couldn't figure out the problem, and the suggested solution might take up to 2days, and it is basically only a new customer file, i fired up my good old sqlite viewer friend, to chek if I am lucky...
Guess what! That shit is using unsecured sqlite dbs, so i've had no problem examining and even rewriting the values. So checking the logs and scraping the DB I've found the problem.
Apparently some asshole thought that deleting a service but keeping all of its references in other tables scattered around is a good fucking idea. And take it customer care, the new customer file won't fix shit, because it was in the global DB. I swear i am getting more familiar with that piece of garbage then the ones who made it.
On top of that the customer care told us, that if we couldn't manage to send the shippment list with the program we are not elligible for our contractual prices.
It is not enough that I had to fix their fucking shit program, they also "would like to charge us" because their pogram isn't working. What a fucking great service. (At least the lady on the telephone was friendly)1 -
@Flux
I read https://devrant.com/rants/1845851/...
I was going to comment until I realized it was a post from 300 days ago.
Just want to say ask you how it went or give a post mortem. Also Congratulations. I hope you brought a long run way when you started almost a year ago.
Remember starting is 80% of finishing, and carrying through is the other 20%.
Success looks easy when all you see are the success stories. Steve jobs wasn't the most famous marketer, he was the most famous salesman, and what he sold was a dream.
Marketing is a buzzword, and a lot of companies try to use marketing as a replacement for sales people, but nothing really beats a good sales person or team. Thats the secret to marketing: forgo it as much as possible and work on sales and relationships instead. Awareness is nice, but money and sales are better.
This coming from a guy who had six businesses by the time he was twenty six and helped his family to start two other successful businesses.
Apparently I'm good at helping other people make money just not good at helping myself do it.
What I've learned is if you can get 1 customer you can get 10 and if you can get 10 you can get 100. And then keep going.
Good luck.3 -
Follow-up rant to my company. Today's day is fairly good, so let's talk about infra.
We're building upon an existing open-source project which is not intended to be extended (e.g. plugins).
Our backend-team somehow hacked symfony into the app, which made the actual work a little bit less annoying. But on the other side, there is absolutely no automation. Everything is setup by hand and I need to upload my sources to my dev-server and watch what files exactly are overwritten. Because if not, I accidentally overwrite core sources which will break the whole app, no matter what. If I forget what file I wrongly overwrote, I have no choice but to setup the core from scratch and apply our sources on-top, AGAIN.
The first time setup took me almost five days.
Oh yeah and the team shares one dev server, so whenever I feel like fucking with a mate, I can easily fuck up his system, since everyone has root-rights.
We're required to use windows, but our dev is linux and I am the only knowledgable linux guy. They need cheatsheets (to be fair, I need my powershell-cheatsheet).
We market the same app with some additional functionality, but we also have clients which require their own stuff. This case has never been thought-out, since for these specific clients, we also modify some core-parts. Which makes it a real hassle to add a basic new feature to that special customer.
At least our frontend is somewhat decent. Simple and without critical thinking, but it works and is decently understandable. I'll rant about that for another day, it's still tedious.
I know I won't stay there for long since I start my own stuff, but it's sad. Nothing is perfect and they _do_ want to make it better, but it's the usual "there is no time, client first" talk. On the other hand, they tell that we should be more efficient, but there is no way to be without looking back at the fundamental structure and what takes us so long.
I don't think I am able to change anything here and as I heard from co-workers, they already look for something new.
cheers -
Update on my OneDrive story from a bit back:
(this first part happened a while ago but I forgot making a post)
So I was still having problems with my OneDrive since the email from customer support didn't help at all. I replied saying that their advice wasn't helpful in any way and that I, as an IT student, am familiar with how to delete files. I got another reply.
Great right.
But what did this email say?
It basically explained me how to upload files and stuff and how the sync system works and such. One thing that was in there that might have worked was resetting the 'app', the thing is I wasn't using their windows 10 desktop app but something that I got when installing my windows.
Needless to say, I replied again, saying that I had hope in their app solution but that I (as I stated in a previous email) use a different application so it was all useless.
I GOT ANOTHER EMAIL:
It is actually a technical solution (or so it seems). You must be thinking "wow, he finally got trough the shitty first line support" I know right?! and it feels good.
Well, the 'technical' solution is basically uninstalling onedrive trough cmd prompt and then reinstalling it from the website.
The folder remains in the browser client of OneDrive but I'm going to learn to live with it.
At least my sync issue is gone.
That only took like 3 months and ended with a very silly solution that is way too straightforward causing me not to think about it :p
Thanks for the read.1 -
I've always been unsure if I was good enough to consider myself a developer, but at my first job out of college, I've convinced the right people that I know my shit. Now I'm on project writing a VBA script that compiles some pretty important data.
It's not huge, but it's still pretty unheard of as a customer support contractor at this major company. -
!Rant
TL;DR - Getting married can lead to installing life malware.
MARRIAGE SOFTWARE....
A young husband wrote this to a Systems Analyst -
(Marriage Software Div);
Dear Systems Analyst,
I am desperate for some help! I recently upgraded my program from Girlfriend 7.0 to Wife 1.0 and found that the new program began unexpected Child Processing and also took up a lot of space and valuable resources. This wasn't mentioned in the product brochure.
In addition Wife 1.0 installs itself into all other programs and launches during systems initialization and then it monitors all other system activities.
Applications such as "Boys' Night out 2.5" and "Golf 5.3" no longer run, and crashes the system whenever selected.
Attempting to operate selected "Soccer 6.3" always fails and "Shopping 7.1" runs instead.
I cannot seem to keep Wife 1.0 in the background whilst attempting to run any of my favorite applications. Be it online or offline.
.
I am thinking of going back to "Girlfriend 7.0", but uninstall doesn't work on this program. Can you please help?
.... The Systems Analyst replied:
Dear Customer,
This is a very common problem resulting from a basic misunderstanding of the functions of the Wife 1.0 program.
Many customers upgrade from Girlfriend 7.0 to Wife 1.0 thinking that Wife 1.0 is merely a UTILITY AND ENTERTAINMENT PROGRAM.
Actually, Wife 1.0 is an OPERATING SYSTEM designed by its Creator to run everything on your current platform.
You are unlikely to be able to purge Wife 1.0 and still convert back to Girlfriend 7.0, as Wife 1.0 was not designed to do this and it is impossible to uninstall, delete or purge the program files from the System once it is installed.
Some people have tried to install Girlfriend 8.0 or Wife 2.0 but have ended up with even more problems. (See Manual under Alimony/Child Support and Solicitors' Fees).
Having Wife 1.0 installed, I recommend you keep it Installed and deal with the difficulties as best as you can.
When any faults or problems occur, whatever you think has caused them, you must run the.........
C:\ APOLOGIZE\ FORGIVE ME.EXE Program and avoid attempting to use the *Esc-Key for it will freeze the entire system.
It may be necessary to run C:\ APOLOGIZE\ FORGIVE ME.EXE a number of times, and eventually hope that the operating system will return to normal.
Wife 1.0, although a very high maintenance programme, can be very rewarding.
To get the most out of it, consider buying additional Software such as "Flowers 2.0" and "Chocolates 5.0" or "HUGS\ KISSES 6.0" or "TENDERNESS\ UNDERSTANDING 10.0" or "even Eating Out Without the Kids 7.2.1" (if Child processing has already started).
DO NOT under any circumstances install "Secretary 2.1" (Short Skirt Version) or "One Nightstand 3.2" (Any Mood Version), as this is not a supported Application for Wife 1.0 and the system will almost certainly CRASH.
BEST WISHES!
Yours,"
Systems Analyst.
-----------------------------------------------
I'm not sure if this is a repost - if it is I apologise, but it's too good not to share.1 -
I'm so damn tired of being asked to set up "QC's" to check for data our client is supposed to be sending and alert them when it's considered "past due". Our customers pay us to manage and analyze the data they send us. If they don't send us data, that's their problem. Why all of a sudden is it my job to micromanage these people and remind them how/when to do their job?? I'm having enough trouble juggling all of the shit on our side of customer requests, but now I have to worry about making sure they handle the shit they are responsible for on their side?
Otherwise, if we don't remind them, then they yell at us like we dropped the ball. "Why didn't you tell us we didn't send you that data that we told you we were going to send!?"
But seriously. I get it. It's good customer service. And I'd rather someone alert me if I had a process break that was supposed to be sending data on a regular basis and I didn't realize it wasn't working how I intended. I get it. I'm just venting. I'm honestly more worked up about my ever growing backlog that I am never going to get caught up with at this rate. -
I work in a small team. As the senior dev I tens to focus on important tasks that shape the core of the product but some times I can’t divide my self when there are multiple tasks at hand, so I pass some tasks to the an other mid level dev.
So the task was to create an automation in order to CD (continuously deliver) an order from WHMCS of the (git versioned) product to customers UAT, PROD envs.
To get a background this is an old guy with “constricted” experience in PHP/jQuery/Joomla/Wordpress.
So when we were breaking up the tasks he told me he would like to implement this so i gave him the task as i was busy with core features.
I was like what could go wrong? I know he doesn’t know much about CI/CD but he can read right? He will google right? He will search for CI/CD solutions that do this out of the box right? He will design on paper or what ever and do small POCs right? He will design the flow first before starting the implementation right? RIGHT?
So fast forward to today I had a call with him this morning about some DB staff. And he wanted to show me his progress…
His solution is:
(parentheses is my brain)
1. Customer completes WHMCS order (perfect)
2. Web Hook 🪝 action (YES)
3. cpanel gets source and “automatic!” Init, all using pure PHP code ignoring the usage of the current framework (ok… something is missing)
4. cpanel web hooks(?) WHMCS to send email to customer with the envs initial setup page(?)
5. Customer opens link and adds setup info (ok fuck, fuck, fuck)
(Ok stay cool composed, lets ask some questions maybe he thought it all in a cool way I can’t get my mind around)
Me: So how are you gonna get the correct version from the repo to the env and init the correct schema?
Dev: I haven’t thought about it yet.
Me: Are we gonna save each version to a file system then your code is going to fetch them?
Dev: I haven’t really thought about it we will see. But look on customer init user setup I implemented a password strength validation and it also checks if the password is the same.
So after this Pokémon encounter I politely closed teams. Stood up drank some (a lot) coffee ☕️. Put out the washed laundry while reflecting on life’s good things, while listening to classical music 🎼 .
Then I sat on my office chair drank some more coffee, put some linking park starting with in that order:
“Numb” then “What I’ve Done” and ended with “In the end, it does really fucking matter” -
I wasted 470 rupees ($5.6 USD) recharging on the wrong WiFi account, today.
😭 How's your Friday going? 😭
(I did ask Customer support if it can be refunded but they said No, it's not in the policy to refund these transactions).
It's a good thing I always chose 1 month recharge over 3, 6 or 12 months recharge, otherwise I'd have killed myself today.10 -
[CONCEITED RANT]
I'm frustrated than I'm better tha 99% programmers I ever worked with.
Yes, it might sound so conceited.
I Work mainly with C#/.NET Ecosystem as fullstack dev (so also sql, backend, frontend etc), but I'm also forced to use that abhorrent horror that is js and angular.
I write readable code, I write easy code that works and rarely, RARELY causes any problem, The only fancy stuff I do is using new language features that come up with new C# versions, that in latest version were mostly syntactic sugar to make code shorter/more readable/easier.
People I have ever worked with (lot of) mostly try to overdo, overengineer, overcomplicate code, subdivide into methods when not needed fragmenting code and putting tons of variables.
People only needed me to explain my code when the codebase was huge (200K+ lines mostly written by me) of big so they don't have to spend hours to understand what's going on, or, if the customer requested a new technology to explain such new technology so they don't have to study it (which is perfectly understandable). (for example it happened that I was forced to use Devexpress package because they wanted to port a huge application from .NET 4.5 to .NET 8 and rewriting the whole devexpress logic had a HUGE impact on costs so I explained thoroughly and supported during developement because they didn't knew devexpress).
I don't write genius code or clevel tricks and patterns. My code works, doesn't create memory leaks or slowness and mostly works when doing unit tests at first run. Of course I also put bugs and everything, but that's part of the process.
THe point is that other people makes unreadable code, and when they pass code around you hear rising chaos, people cursing "WTF this even means, why he put that here, what the heck this is even supposed to do", you got the drill. And this happens when I read everyone code too.
But it doesn't happens the opposite. My code is often readable because I do code triple backflips only on personal projects because I don't have to explain anyone and I can learn new things and new coding styles.
Instead, people want to impress at work, and this results in unintelligible, chaotic code, full of bugs and that people can't read. They want to mix in the coolest technologies because they feel their virtual penis growing to showoff that they are latest bleeding edge technology experts and all.
They want to experiment on business code at the expense of all the other poor devils who will have to manage it.
Heck, I even worked with a few Microsoft MVPs.
Those are deadly. They're superfast code throughput people that combine lot of stuff.
THen they leave at you the problems once they leave.
This MVP guy on a big project for paperworks digital acquisiton for a big company did this huge project I got called to work in, which consited in a backend and a frontend web portal, and pushed at all costs to put in the middle another CDN web project and another Identity Server project to both do Caching with the cdn "to make it faster" and identity server for SSO (Single sign on).
We had to deal with gruesome work to deal with browser poor caching management and when he left, the SSO server started to loop after authentication at random intervals and I had to solve that stuff he put in with days of debugging that nasty stuff he did.
People definitely can't code, except me.
They have this "first of the class syndrome" which goes to the extent that their skill allows them to and try to do code backflips when they can't even do code pushups, to put them in a physical exercise parallelism.
And most people is like this. They will deny and won't admit, they believe they're good at it, but in reality they aren't.
There is some genius out there that does revoluitionary code and maybe needs to do horrible code to do amazing stuff, and that's ok. And there is also few people like me, with which you can work and produce great stuff.
I found one colleague like this and we had a $800.000 (yes, 800k) project in .NET Technology, which consisted in the renewal of 56 webservices and 3 web portals and 2 Winforms applications for our country main railway transport system. We worked in 2 on it, with a PM from the railway company.
It was estimated 14 months of work and we took 11 and all was working wonders. We had ton of fun doing it because also their PM was a cool guy and we did an awesome project and codebase was a jewel. The difficult thing you couldn't grasp if you read the code is if you don't know how railway systems work and that's the only difficult thing.
Sight, there people is macking me sick of this job11 -
I knew programming was for me, MUCH later in life.
I loved playing with computers growing up but it wasn't until college that I tried programming ... and failed...
At the college I was at the first class you took was a class about C. It was taught by someone who 'just gets it', read from a old dusty book about C, that assumes you already know C... programming concepts and a ton more. It was horrible. He read from the book, then gave you your assignment and off you went.
This was before the age when the internet had a lot of good data available on programming. And it didn't help that I was a terrible student. I wasn't mature enough, I had no attention span.
So I decide programming is not for me and i drop out of school and through some lucky events I went on to make a good career in the tech world in networking. Good income and working with good people and all that.
Then after age 40... I'm at a company who is acquired (approved by the Trump administration ... who said there would be lots of great jobs) and they laid most people off.
I wasn't too sad about the layoffs that we knew were comming, it was a good career but I was tiring on the network / tech support world. If you think tech debt is bad, try working in networking land where every protocols shortcomings are 40+ years in the making and they can't be fixed ... without another layer of 20 year old bad ideas... and there's just no way out.
It was also an area where at most companies even where those staff are valued, eventually they decide you're just 'maintenance'.
I had worked really closely with the developers at this company, and I found they got along with me, and I got along with them to the point that they asked some issues be assigned to me. I could spot patterns in bugs and provide engineering data they wanted (accurate / logical troubleshooting, clear documentation, no guessing, tell them "i don't know" when I really don't ... surprising how few people do that).
We had such a good relationship that the directors in my department couldn't get a hold of engineering resources when they wanted ... but engineering would always answer my "Bro, you're going to want to be ready for this one, here's the details..." calls.
I hadn't seen their code ever (it was closely guarded) ... but I felt like I 'knew' it.
But no matter how valuable I was to the engineering teams I was in support... not engineering and thus I was expendable / our department was seen / treated as a cost center.
So as layoff time drew near I knew I liked working with the engineering team and I wondered what to do and I thought maybe I'd take a shot at programming while I had time at work. I read a bunch on the internet and played with some JavaScript as it was super accessible and ... found a whole community that was a hell of a lot more helpful than in my college years and all sorts of info on the internet.
So I do a bunch of stuff online and I'm enjoying it, but I also want a classroom experience to get questions answered and etc.
Unfortunately, as far as in person options are it felt like me it was:
- Go back to college for years ---- un no I've got fam and kids.
- Bootcamps, who have pretty mixed (i'm being nice) reputations.
So layoff time comes, I was really fortunate to get a good severance so I've got time ... but not go back to college time.
So I sign up for the canned bootcamp at my local university.
I could go on for ages about how everyone who hates boot camps is wrong ... and right about them. But I'll skip that for now and say that ... I actually had a great time.
I (and the handful of capable folks in the class) found that while we weren't great students in the past ... we were suddenly super excited about going to class every day and having someone drop knowledge on us each day was ultra motivating.
After that I picked up my first job and it has been fun since then. I like fixing stuff, I like making it 'better' and easier to use (for me, coworkers, and the customer) and it's fun learning / trying new things all the time. -
Fucking hate to explain basic shit to computer illiterate. Usually I don't mind, but right know I working on the project, want to automate one thing I need to do every morning, put two numbers to web page(I will explain details maybe in next rant). So I am only one who fix, buys computers, printer(for some problems I call for other repair man.). Generally speaking working as IT guy. Firm has like 50 computers, some of them has SCADA software. Some computers have Win 7, some win 8 and others win 10, can't upgrade those computers, not enough money(I can deal with this problem). And yes, computer buying is not the fastest, easiest thing too. Because is public firm, I need to do public buying(I don't know how to translate to english), and most of the time wins the lowest price, I am ok with that. But I can't on item specification write I want that model pc or it components. Example: I can't write I want intel processor, however I can write number of cores, frequency. But it's not that bad, usually i have template for all things I buy. One of the worst thing is this, our firm bought new bookkeeping software version, old version was using visual foxpro framework. Good thing I didn't initiate the purchase, because right know I would be jobless, not because I would be fired, but because our senior accountant would drive me crazy. In fact accountants drive me crazy, but I can handle it for now. As I wrote before our form has about 120 workers, major part of workers are old, like my parents age. (I am 28 btw. Mom is 55.). As you all know what happens if you say you work with computers. So our accountants are like 60 years old, got new program, don't know how to work with it, and they ask me how to do certain things. if I don't know how to I ask program's support, every question is like 90 Eur. So in short accountants expect I should know their work and how program works. If I try say something they don't like, they try to make my day hard. Next thing is our billing program. Man that worked before me done some payments import. And when I came everyone expect me to do that. Ok I did that because that people working with billing program would probably fuck it up. And I semi automated that, so I don't mind that much. Sometimes that program fucks up, like it happened yesterday, it send email invoices attachment without filename. Example: people got this attachment ".pdf"(no filename, only extension), And if you save it you need do OPEN WITH command and then select pdf reader or rename file (I don't know what easier). And surprise surprise our firm, customer support redirects all phone calls, emails to me. But I did explain to customer support what to say to people. Still they redirect it to me.
PS: This is my first job after school. I work as part time.
TL;DR Thinking my life, carrier choices. accountants are not the nicest people.8 -
i am feeling angry and frustrated. not sure if it's a person ,or codebase or this bloody job. i have been into the company for 8 months and i feel like someone taking a lot of load while not getting enough team support to do it or any appreciation if i do it right.
i am not a senior by designation, but i do think my manager and my seniors have got their work easy when they see my work . like for eg, if on first release, they told me that i have to update unit tests and documentation, then on every subsequent release i did them by default and mentioning that with a small tick .
but they sure as hell don't make my work easy for me. their codebase is shitty and they don't give me KT, rather expect me to read everything on my own, understand on my own and then do everything on my own, then raise a pr , then merge that pr (once reviewed) , then create a release, then update the docs and finally publish the release and send the notification to the team
well fine, as a beginner dev, i think that's a good exercise, but if not in the coding step, their intervention would be needed in other steps like reviewing merging and releasing. but for those steps they again cause unnecessary delay. my senior is so shitty guy, he will just reply to any of my message after 2-3 hours
and his pr review process is also frustrating. he will keep me on call while reviewing each and every file of my pr and then suggest changes. that's good i guess, but why tf do you need to suggest something every fucking time? if i am doing such a shitty coding that you want me to redo some approach that i thought was correct , why don't you intervene beforehand? when i was messaging you for advice and when you ignored me for 3 hours? another eg : check my comment on root's rant https://devrant.com/rants/5845126/ (am talking about my tl there but he's also similar)
the tasks they give are also very frustrating. i am an android dev by profession, my previous company was a b2c edtech app that used kotlin, java11, a proper hierarchy and other latest Android advancements.
this company's main Android product is a java sdk that other android apps uses. the java code is verbose , repetitive and with a messed up architecture. for one api, the client is able to attach a listener to some service that is 4 layers down the hierarchy , while got other api, the client provides a listener which is kept as a weak reference while internal listeners come back with the values and update this weak reference . neither my team lead nor my seniors have been able to answer about logic for seperation among various files/classes/internal classes and unnecessary division of code makes me puke.
so by now you might have an idea of my situation: ugly codebase, unavailable/ignorant codeowners (my sr and TL) and tight deadlines.
but i haven't told you about the tasks, coz they get even more shittier
- in addition to adding features/ maintaining this horrible codebase , i would sometimes get task to fix queries by client . note that we have tons of customer representatives that would easily get those stupid queries resolced if they did their job correctly
- we also have hybrid and 3rd party sdks like react, flutter etc in total 7 hybrid sdks which uses this Android library as a dependency and have a wrapper written on its public facing apis in an equally horrible code style. that i have to maintain. i did not got much time/kt to learn these techs, but once my sr. half heartedly explained the code and now every thing about those awful sdls is my responsibility. thank god they don't give me the ios and web SDK too
- the worst is the shitty user side docs. I don't know what shit is going there, but we got like 4 people in the docs team and they are supposed to maintain the documentation of sdk, client side. however they have rasied 20 tickets about 20 pages for me to add more stuff there. like what are you guys supposed to do? we create the changelog, release notes , comments in pr , comments in codebase , test cases, test scenarios, fucking working sample apps and their code bases... then why tf are we supposed to do the documentation on an html based website too?? can't you just have a basic knowledge of running the sample, reading the docs and understand what is going around? do i need to be a master of english too in addition to being a frustrated coder?
just.... fml -
OK, I've got a couple customers I provide e-mail hosting for, but recently it's been...more trouble than it's worth, to put it simply. I'm looking to offload that part of what I do onto another service.
Does anyone have any recommendations for e-mail hosting services? Bonus points if they have good customer support.3 -
Well I'm back on this stupid project with this stupid Product Owner and I really hate this, it really demotivates me.
I was assigned to this project (data analytics) for like 6 months, working alone with this stupid PO that knows nothing about team management or project management.
The guy had a "methodology" where he established all task to be done daily and would not tell me what we have to do in the entire project but instead would tell me day by day all the tasks to be done in each day. This means that HE was the one making the time estimation which is plain wrong!.
Anyways, I talked to him and told him that I need to have a wide overview of the project in order to be able to make a good time estimation, and it kind of worked.
But the guy is a pain in the ass, calls me every 4 hours to "talk" about the project and texts me every hour to check "how are we doing?".
This project was killing me, I had no motivation to work on it, I hated every minute of it, I didn't like it at all to the point my boss (not him) talked to me and asked me what was wrong with me. I told him: This is not the project for me. He told me: Ok let's try to move you to another project.
After six months of agony, the project was stale (customer approval, paperwork, blah, blah) I was assigned to two other projects that I liked, more software architecture and development, not data analytics.
And last week my boss came back to me with "well, the project was approved so we need you back at it".
WHAT PART OF I'M NOT THE RIGHT GUY FOR THIS PROJECT DIDN'T YOU GET?
Now I'm again with this dude, calling me, texting me, sending me infinite emails, asking for minutely updates...
I really don't want to be working on this project. -
When you deliver a site to a customer and find out that you forgot to prepare all the statements so that the website wouldn't be vulnerable to SQL injections. So yesterday I forgot to add that, had to close down all the connections to the website and rewrite all the statements. Everything is good now
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One of the things that gives me a lot of satisfaction is doing integrations. One customer has a good architecture, and they chose to put their metrics database with billions of records in Apache Cassandra. Which is pretty cool! A business consultancy that is helping them grow a lot, has implemented PowerBI and the dashboards are really good, but the most important reports will be based on this gigantic Cassandra database. We just delivered a quick integration using Apache Spark. Small project, fast delivery and everyone happy. Is so good. Mission accomplished feeling.1
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So, the customer I was talking about 2 rants ago messaged me back. He still wants me to create the script. He says: "you don't have to rig it on purpose, just add the option to make it more or less rigged. I'll pay extra". So he still wants me to create the website but just don't rig it on purpose. I yet again debunked the offer to just stay safe. I don't want to block his emails tho because he is a good customer, he buys a lot of my scripts.3
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This is a repost of an original rant posted on a request for "Community Feedback" from Atlassian. You know, Atlassian? Those beloved people behind such products as :
• Thing I Love™
• Other Thing You Used One Time™
• Platform Often Mentioned in Suicide Notes, Probably™*
Now this rant was written in early 2022 while I was working in an Azure Cloud Engineer role that transformed into me being the company's main Sysadmin/Project Manager/Hiring Manager/Network Admin/Graphic Designer.
While trying to simultaneously put out over 9000 fires with one hand, and jangling keys in the face of the Owner/Arsonist with the other, I was also desperately implementing Jira Service Desk. Normally this wouldn't have been as much of a priority as it was, but the software our support team was using had gone past 15 years old, then past extended support, then the lone developer died, then it didn't work on Windows 10, then only functioned thanks to a dev cohort long past creating a keygen....which was now broken. So we needed a solution *now*.
The previous solution was shit of a different tier. The sight of it would make a walking talking anthropomorphised sentient puddle of dogshit (who both eats and produces further dookie derivatives) blush with embarrassment. The CD-ROM/Cereal Box this software came in probably listed features like "Stores Your Customer's First AND (or) Last Name!" or "Windows ME Downgrade Disk Included!" and "NEW: Less(-ish) Genocide(s)"!
Despite this, our brain/fearless leader decided this would be a great time to have me test, implement, deploy, and train everyone up on a new solution that would suck your toes, sound your shaft, and that he hadn't reminded me that I was a lazy sack enough lately.
One day, during preliminary user testing I received an email letting me know that the support team was having issues with a Customer's profile on our new support desk. Thanks to our Owner/Firestarter/Real World Micheal Scott being deep in his latest project (fixing our "All 5 devs quit in the last 12 months and I can't seem to hire any new ones" issue (by buying a ping pong table)), I had a bit of fortuitous time on my hands to investigate this issue. I had spent many hours of overtime working on this project, writing custom integrations and automations, so what I found out was crushing.
Below is the (digitally) physical manifestation of my rage after realising I would have to create / find / deal with a whole new method for support to manage customer contacts.
I'm linking to the original forum thread because you kind of need to have the pictures embedded in said reply to get really inhale the "Jira-Rant" ambiance. The part where I use several consecutive words as anchor links to tickets with other people screaming into the void gets a bit sweet n' savoury too - having those hyperlinks does improve the je ne say what of it all.
bit.ly/JIRANT (Case Sensitive)
--------------------------
There is some good news at the end of this brown n' squirty rainbow though!
Nice try silly little Jira button, you can't ruin *my* 2022!
• I was able to forget all about Jira a month later when I received a surprise vacation home! (To be there while my Mom passed away).
• Eventually work stress did catch up to me - but my boss thoughtfully gave me a nice long vacation! (By assaulting *while* firing me (for emailing in a vacation request while he was a having a bad (see:normal) day))
5 -
Why is customer support sometimes so shitty? A coworker good a Win10 Laptop (Win7 before) and one program wasn;t working there anymore. So we reached out to the support asking to help us fix it. After over a month later and x-amount of E-mails back and forth. The answer was, you have to upgrade everything (Webserver, Database, Client) to use Win10 (no backwards compatibility). Which is fine, I don't mind upgrading and understand that software sometimes is not backwards compatible. BUT THAT IS SOMETHIGN TO STATE IN THE 2nd E-MAIL. Not an infinity later after a tiring back and forth of nonsense.
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Best dev experience...a colleague who was my team lead when I joined a company as a "from-scratch" PHP developer, and gave me a ton of tips, assistance, encouragement and praise along the way. And for the bits that were not so good (on my part), he gave me constructive criticism delivered in a friendly and helpful way rather than chew me out.
And when the boss(es) of the company talked shit behind my back in meetings I was not invited to, about things they had no clue about (my performance as a developer)) he defended me and set the record straight.
Later he was demoted from team lead for office politics reasons. But was doing the same job as before, for less pay. Never complained.
His job consisted of, all at once, being the company IT/server/printer guy, first line customer support over phone and remote desktop, .NET and PHP developer, course holder to teach our customers how to use our product, and mentor to me.
Good guy. I'd give him a ++ if I could. -
Has anybody experience with Scrum in small web development agencies? Especially estimating stories with story points instead of hours/days?
We have a new junior project manager, without any practical experience working agile, who wants to establish scrum because what he read about it sounded so good... I already worked agile with kanban before and I loved it, but I only have little experience with scrum.
I think scrum, or agile in general, won't work with the clients we have. Most of the time, our clients have a fixed deadline, a fixed budget (either money or time) and they know their requirements, so there is no much room for beeing agile.
Regarding story points, I just adding an unneccessary layer of abstraction, because the customer wants to know how long a specific feature takes. Sure, story points are just another, more dynamic unit for time, but then why nut estimate in static time unit in the first place? Another fear I have, is that some devs may be more ignorant regarding deadlines and expectations on customers side. "yeah I'm working for 10 days on this story, but it's 8 points!" instead of informing the project manager "Currently I spend 2 days on this feature, we estimated 3 days, but it seems I need 3 days more".
Maybe I shouldn't be worried, but it would be great if you could share your experience and learnings. Thanks in advance!14 -
I'm making a distributed system for my exam project, but the client have a weird idea when it comes to the webpage, that we havent learned about...
If customer A (my clients customer) opens client.com/Customer, an API should be used for customer A's DB data retrieval
If customer B uses the same site customer B's API should be used instead...
Any good way to differentiate API update a single API connection by the caller of the website?6 -
Thought that it might be a good idea to ask this question here.
Im looking for a nice logging events service for a side project that is a b2b (so my clients got their own users). My targets are tracking users behavior/events/actions in the app while been able to shred the data that belongs to each customer. A great benefit would be having a solution that would allow me to export part of the data (in sql like way) so i could provide the users the option to download their users data as well.
Was thinking about mixpanel but i dont think they have any option to export the data via api. Heap analytics is also an interesting one, but their nice features are limited to corporates..
Any suggestions? Thanks!4 -
9 Ways to Improve Your Website in 2020
Online customers are very picky these days. Plenty of quality sites and services tend to spoil them. Without leaving their homes, they can carefully probe your company and only then decide whether to deal with you or not. The first thing customers will look at is your website, so everything should be ideal there.
Not everyone succeeds in doing things perfectly well from the first try. For websites, this fact is particularly true. Besides, it is never too late to improve something and make it even better.
In this article, you will find the best recommendations on how to get a great website and win the hearts of online visitors.
Take care of security
It is unacceptable if customers who are looking for information or a product on your site find themselves infected with malware. Take measures to protect your site and visitors from new viruses, data breaches, and spam.
Take care of the SSL certificate. It should be monitored and updated if necessary.
Be sure to install all security updates for your CMS. A lot of sites get hacked through vulnerable plugins. Try to reduce their number and update regularly too.
Ride it quick
Webpage loading speed is what the visitor will notice right from the start. The war for milliseconds just begins. Speeding up a site is not so difficult. The first thing you can do is apply the old proven image compression. If that is not enough, work on caching or simplify your JavaScript and CSS code. Using CDN is another good advice.
Choose a quality hosting provider
In many respects, both the security and the speed of the website depend on your hosting provider. Do not get lost selecting the hosting provider. Other users share their experience with different providers on numerous discussion boards.
Content is king
Content is everything for the site. Content is blood, heart, brain, and soul of the website and it should be useful, interesting and concise. Selling texts are good, but do not chase only the number of clicks. An interesting article or useful instruction will increase customer loyalty, even if such content does not call to action.
Communication
Broadcasting should not be one-way. Make a convenient feedback form where your visitors do not have to fill out a million fields before sending a message. Do not forget about the phone, and what is even better, add online chat with a chatbot and\or live support reps.
Refrain from unpleasant surprises
Please mind, self-starting videos, especially with sound may irritate a lot of visitors and increase the bounce rate. The same is true about popups and sliders.
Next, do not be afraid of white space. Often site owners are literally obsessed with the desire to fill all the free space on the page with menus, banners and other stuff. Experiments with colors and fonts are rarely justified. Successful designs are usually brilliantly simple: white background + black text.
Mobile first
With such a dynamic pace of life, it is important to always keep up with trends, and the future belongs to mobile devices. We have already passed that line and mobile devices generate more traffic than desktop computers. This tendency will only increase, so adapt the layout and mind the mobile first and progressive advancement concepts.
Site navigation
Your visitors should be your priority. Use human-oriented terms and concepts to build navigation instead of search engine oriented phrases.
Do not let your visitors get stuck on your site. Always provide access to other pages, but be sure to mention which particular page will be opened so that the visitor understands exactly where and why he goes.
Technical audit
The site can be compared to a house - you always need to monitor the performance of all systems, and there is always a need to fix or improve something. Therefore, a technical audit of any project should be carried out regularly. It is always better if you are the first to notice the problem, and not your visitors or search engines.
As part of the audit, an analysis is carried out on such items as:
● Checking robots.txt / sitemap.xml files
● Checking duplicates and technical pages
● Checking the use of canonical URLs
● Monitoring 404 error page and redirects
There are many tools that help you monitor your website performance and run regular audits.
Conclusion
I hope these tips will help your site become even better. If you have questions or want to share useful lifehacks, feel free to comment below.
Resources:
https://networkworld.com/article/...
https://webopedia.com/TERM/C/...
https://searchenginewatch.com/2019/...
https://macsecurity.net/view/...
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How is it being a product manager (PM) for the blade/piece of product that you develop?
I might have the opportunity to be a PM and a developer for the product I've been working on for the past 3 months. I feel like I have a pretty good grasp of the product, but definitely don't know all the customer needs/wants (which I assume will come with more knowledge/experience with the position). Is there anything I should be wary of if I get the promotion? How much of a raise should I expect or ask for? -
me vs my job at mnc laggard part 9/n . previous @ https://devrant.com/rants/6602068/...
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I think i have now realised why working at corporate MNC sucks: they are reluctant to make a good product for their end users.
- they first come up with feature without a proper planning and research.
- then they are in a rush to release it to live audience by ignoring the possible issues that could arise
- when they see it fail, they are like, okay with that and blame it as a failed experiment
- instead of removing/disabling it, they are okay to keep it remain alive in the app, even if it causes customer inconveneience.
- meanwhile, they put false reports for their higher managers as a success and when an enhancement/modification comes for that feature from the higher up, they again start the loop by pushing a new feature without proper planning and a rush
as a dev, it fuckin kills me. I joined in the middle of one of these ugly loops. The app has a camera feature where the camera will generate voices to take pictures and record video , like "goto next car view" , "close the bonnet and focus", etc while the user follows instructions.
the ticket for me was to just add a flash button to this camera. But the more i dive into it, the more i hate it:
- the existing camera implementation provides api for toggling a camera flash, but when i attached it with a ui button, it would not work
- the existing implementation will send images /videos as direct payload data, resulting in generating very large payload curls . our app has a curl logger and it starts crashing.
- the existing implementation also crashes at uploading videos.
So where does it trouble me?well, I have a ticket to add just a fucking button, but i will have to replace the whole camera module and start from scratch. also the crash causing loggers will need some workarounds, otherwise i could not check the apis. and my manager will be like "why are you taking so long to add a flashlight?" and i would be like "coz i wanna put this flashlight up your -2
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