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Search - "user experience"
Week 278: Most rage-inducing work experience — I’ve got a list saved! At least from the current circle of hell. I might post a few more under this tag later…
TicketA: Do this in locations a-e.
TicketB: Do this in locations e-h.
TicketC: Do this in locations i-k.
Root: There’s actually a-x, but okay. They’re all done.
Product: You didn’t address location e in ticket B! We can’t trust you to do your tickets right. Did you even test this?
Root: Did you check TicketA? It’s in TicketA.
Product guy: It was called out in TicketB! How did you miss it?!
Product guy: (Refuses to respond or speak to me, quite literally ever again.)
Product guy to everyone in private: Don’t trust Root. Don’t give her any tickets.
Product manager to boss: Root doesn’t complete her tickets! We can’t trust her. Don’t give her our tickets.
Product manager to TC: We can’t trust Root. Don’t give her our tickets.
TC: Nobody can trust you! Not even the execs! You need to rebuild your reputation.
Root: Asks coworker a simple question.
Root: Asks again.
Root: nudges them.
Root: Asks again.
Coworker: I’ll respond before tomorrow. (And doesn’t.)
Root: Asks again.
Root: Fine. I’ll figure it out in my own.
TC: Stop making it sound like you don’t have any support from the team!
Root: Asks four people about <feature> they all built.
Root: Okay, I’ll figure it out on my own.
TC: Stop making it sound like you don’t have any support from the team!
Root: Mentions multiple meetings to discuss ticket with <Person>.
TC: You called <Person> stupid and useless in front of the whole team! Go apologize!
Root: Tells TC something. Asks a simple question.
Root: Tells TC the same thing. Asks again.
TC: (No response for days.)
TC: Tells me the exact same thing publicly like it’s a revelation and I’m stupid for not knowing.
TC: You don’t communicate well!
Root: Asks who the end user of my ticket is.
Root: Asks Boss.
Root: Asks TC.
Root: Fine, I’ll build it for both.
Root: Asks again in PR.
TC: Derides; doesn’t answer.
Root: Asks again, clearly, with explanation.
TC: Copypastes the derision, still doesn’t answer.
Root: Asks boss.
Boss: Doesn’t answer.
Boss: You need to work on your communication skills.
Root: Mentions asking question about blocker to <Person> and not hearing back. Mentions following up later.
<Person>: Gets offended. Refuses to respond for weeks thereafter.
Root: Hey boss, there’s a ticket for a minor prod issue. Is that higher priority than my current ticket?
Root: Hey, should I switch tickets?
Root: … Okay, I’ll just keep on my current one.
Boss: You need to work on your priorities.
Everyone: (Endless circlejerking and drama and tattling)7
TM: Hey, do you have a moment?
Me: not really, I'm already overtime and have enough work for the whole year.
TM: Yeah, we know. Just a quick meeting to discuss something awkward.
Later that day:
TM: Yeah. To make it quick - we're confused and bit dissatisfied with how project X turned out. The staging server is blazing fast, but the devs machines seem to be extremely slow... Some devs complained.
Me: No wonder. I said from the beginning that the devs shouldn't do X and Y, and that the dev machines need to be redone after staging is done - as we need to gather hands on experience first, cause no one could explain to me what resources the project actually needed.
TM: Oh. I wasn't aware of that.
Me: I guessed so. You were on vacation at the beginning and I didn't had the time to lead another team...
TM: Yeah... So the dev machines get replaced?
Me: They _could_ be replaced, but the devs would need to reset up their environment, as I and won't transfer the environment of the dev user.
TM: Ah... So they would have to retransfer their personal modifications, if they made any?
Me: Yes. As always, the basic setup just provides the necessary services, settings etc. - stuff like remote IDE settings on the machine, configuration etc is left out and we don't transfer it as it is usually too much of a hassle and risky, as every dev does have his / her own preferences, and we don't want to support every possible configuration out there.
TM: Just out of curiosity... Staging was ready like... Last year?
Me: Beginning of December, yes.
Me: The jolly of having a kinder garten full of toys that no kid wants to clean up...
TM: No comment. The kinder garten Kids might make me a Pinata otherwise.
Me: If only they'd fill us with chocolate first instead of just beating us.
Tales of lazy devs, to be continued...3
For the love of god, I spent 2,5 hours debugging why Minecraft from the windows store doesn't work...
The game just shows a red message telling you it didn't work.
I checked the logs, nothing just warnings
I re-installed the game, nothing, same error
Updated java and all parts of the store, nothing....
Obviously I had to install Something called the "xbox identity Provider"... You know... On a PC... For a distinctly PC game to work... Installed by the store... And the provider is also on the store... But it doesn't auto-install with the game
Ever since you migrated to the Microsoft Auth the login experience is awful (I ranted about that already)
How about you do the bare fucking Minimum of an User experience and Install the fucking dependencies when I re-installed something your fucking store??!!!
The fucking bare minimum that every package manager ever created fucking has as a basic requirement?! Are you kidding me?
Rename your fucking services so they make sense and please don't waste everyone's time by having both shitty logs and no dep management for your own apps... Fucks sake16
If you can be locked out of it remotely, you don't own it.
On May 3rd, 2019, the Microsoft-resembling extension signature system of Mozilla malfunctioned, which locked out all Firefox users out of their browsing extensions for that day, without an override option. Obviously, it is claimed to be "for our own protection". Pretext-o-meter over 9000!
BMW has locked heated seats, a physical interior feature of their vehicles, behind a subscription wall. This both means one has to routinely spend time and effort renewing it, and it can be terminated remotely. Even if BMW promises never to do it, it is a technical possibility. You are in effect a tenant in a car you paid for. Now imagine your BMW refused to drive unless you install a software update. You are one rage-quitting employee at BMW headquarters away from getting stuck on a side of a road. Then you're stuck in an expensive BMW while watching others in their decade-old VW Golf's driving past you. Or perhaps not, since other stuck BMWs would cause traffic jams.
Perhaps this horror scenario needs to happen once so people finally realize what it means if they can be locked out of their product whenever the vendor feels like it.
Some software becomes inaccessible and forces the user to update, even though they could work perfectly well. An example is the pre-installed Samsung QuickConnect app. It's a system app like the Wi-Fi (WLAN) and Bluetooth settings. There is a pop-up that reads "Update Quick connect", "A new version is available. Update now?"; when declining, the app closes. Updating requires having a Samsung account to access the Galaxy app store, and creating such requires providing personally identifiable details.
Imagine the Bluetooth and WiFi configuration locking out the user because an update is available, then ask for personal details. Ugh.
The WhatsApp messenger also routinely locks out users until they update. Perhaps messaging would cease to work due to API changes made by the service provider (Meta, inc.), however, that still does not excuse locking users out of their existing offline messages. Telegram does it the right way: it still lets the user access the messages.
"A retailer cannot decide that you were licensing your clothes and come knocking at your door to collect them. So, why is it that when a product is digital there is such a double standard? The money you spend on these products is no less real than the money you spend on clothes." – Android Authority ( https://androidauthority.com/digita... ).
A really bad scenario would be if your "smart" home refused to heat up in winter due to "a firmware update is available!" or "unable to verify your subscription". Then all you can do is hope that any "dumb" device like an oven heats up without asking itself whether it should or not. And if that is not available, one might have to fall back on a portable space heater, a hair dryer or a toaster. Sounds fun, huh? Not.
Cloud services (Google, Adobe Creative Cloud, etc.) can, by design, lock out the user, since they run on the computers of the service provider. However, remotely taking away things one paid for or has installed on ones own computer/smartphone violates a sacred consumer right.
This is yet another benefit of open-source software: someone with programming and compiling experience can free the code from locks.
I don't care for which "good purpose" these kill switches exist. The fact that something you paid for or installed locally on your device can be remotely disabled is dystopian and inexcuseable.15
Corp: you will get a four hour assignment to work out
Me: cool nice.
Corp: here it is, build a dragon with conflicting requirements, stocks but without any form of pricing mixed in. Then slay that dragon and post it to the static backend we created.
Me: cringe much?
Corp: yeah, you can spend more than 4h but be sure to spice things up abit. Since it is frontend, and all we spin up from the backend is flat data. But it must exhale an exciting user experience.
Me: stop the cringe pls!6
Static HTML pages are better than "web apps".
Static HTML pages are more lightweight and destroy "web apps" in performance, and also have superior compatibility. I see pretty much no benefit in a "web app" over a static HTML page. "Web apps" appear like an overhyped trend that is empty inside.
For example, an average-sized Wikipedia article (30 KB wikitext) appears on screen in roughly two seconds, since MediaWiki uses static HTML. Everipedia, in comparison, is a ReactJS app. Guess how long that one needs. Upwards of three times as long!
The legacy (2014-2020) HTML-based Twitter.com loaded a user profile in under four seconds. The new react-based web app not only takes twice as long, but sometimes fails to load at all, showing the error "Oops something went wrong! But don't fret – it's not your fault." to be displayed. This could not happen on a static HTML page.
Arguably, another supposed benefit of "web apps" is that there is no blank page when navigating between pages, but in pretty much all major browsers of the last five years, the last page observably remains on screen until the next navigated page is rendered sufficiently for viewing. This is also known as "paint holding".
On any site, whenever I am greeted with content, I feel pleased. Whenever I am greeted with a loading animation, splash screen, or skeleton screen, be it ever so fancy (e.g. fading in an out, moving gradient waves), I think "do they really believe they make me like their site more due to their fancy loading screens?! I am not here for the loading screens!".
> "Yeah, but I'm building a webapp, not a website" - I hear this a lot and it isn't an excuse. I challenge you to define the difference between a webapp and a website that isn't just a vague list of best practices that "apps" are for some reason allowed to disregard. Jeremy Keith makes this point brilliantly.
> For example, is Wikipedia an app? What about when I edit an article? What about when I search for an article?
> Whether you label your web page as a "site", "app", "microsite", whatever, it doesn't make it exempt from accessibility, performance, browser support and so on.
> If you need to excuse yourself from progressive enhancement, you need a better excuse.
– Jake Archibald, 20138
I work in a fintech company and our product is a point of sale app. Two senior indian dev contractors just spent 3.5 months on a feature where all they had to do was map two tables by using a third mapper table and display 2 lists to the user so he could update the data in those two tables.
After hearing same excuses (that they are working in it) for the past few weeks, I took it upon myself and made a proof of concept for them.
Yeah our codebase is kinda shit but even me, a fcking junior with 3 years of experience managed to do it in 1 week.
Meanwhile these fuckers spent 14 weeks beating around the bush and couldnt even save data to a fucking database. They just added UI and thats it. When asked how investigation is going fuckers couldnt even come up with any findings. For weeks. Seniors my fucking ass.
If not for me, I guess they would have taken till the end of the year. No, fuck you, here is an example now pickup your slack.
Im tired of picking after you. God damn incompetent leeches5
Dear lazy Developers,
Please do your fucking jobs properly you incompetent bastards. I have no fucking mouse properly and the tab-indexes of all the fucking HTML elements are out of order on this website it's really pissing me off that I can't use certain fucking websites sue to inaccessibility.
Why can't you put in the time or the effort to give a good user experience? UX is important too you know?
Deepin's new appearance is Godawfully ugly.
Plus it has issues now reading password. Plus I can't fucking opt out of their "user experience program" for any fucking reason.
Great! Just fucking great!
Where do I migrate to from here? 😡😠😡42
F*** u apple. From time to time I develop Apps for Android and iOS and boy is the whole iOS app distribution workflow bad.
I try for hours to upload a update for my app.
First I needed the readd my credit card then there were internal server errors and after that I needed to regenerate provisioning profiles.
Everytime I use something from apple, then I experience such a bad user experience. "It just works" not anymore friendo...4
Junior Software Developer Job( $37k-$42k USD)
-1 year experience
- object oriented design and implementation
- management of relational and non-relational such as Oracle, PostGreSQL and Cassandra
- Lifecycle and Agile methods
- Familiarity with the Eclipse development environment and with tools such as Hibernate, JMS, ,TomCat/Gemini/Jetty, OSGi.
• UNIX skills, including Bash or other scripting language
• Experience installing and configuring software packages
• ActiveMQ troubleshooting/knowledge
• Experience in scientific data processing and analytical science in general
• Automated testing tools and procedures, including JUnit testing, Selenium, etc.
• Experience in interfacing with scientific instrumentation, potentially over IP networks
• Familiarity with modern web development, user interface and other ever-evolving front-end
technologies, such as React, TypeScript, Material, Jest, etc.
I am betting they don't get many people applying.10
Does anyone think tech recruiters are failed used car salesmen?
Bad experiences this week
This person who says that she is a recruiter for GOOGLE does not know the difference from UX designer and UX developer.
“ UX design still involves coding... idk where you got information that UX designers don't code but they absolutely do. UX designers are simply front end software engineers that work on refining the user experience of a particular program app or website.”
I don’t know because I used to be a fucking UX developer and used to work with UX designers??? Who didn’t code because figuring out what humans what is tough enough on it’s own. UI designers may know html/css but that is it.
I know we are going into a recession and I need to start being nice to these dumb recruiters because I may need them one day.3
I don't care about market cap. Stick your hype-driven business practices up your ass. Infinite growth doesn't exist. I won't read your fucking books and attend your fucking bootcamps and MBAs. You don't have a business model. Selling data is not a business model. Fuck your quick-flip venture capital schemes, and especially fuck your “ethics”.
I will be the first alt-tech CEO. I only care about revenue. The real money, not capitalization bubble vaporware. You don't need a huge fleet of engineers if you're smart about your technology, know how to do architecture, and you're not a feature creep. You don't need venture capital if you don't need a huge fleet of engineers. You don't need to sell data if you don't need venture capital. See? See the pattern here?
My experience allows me to build products on entirely my own. I am fully aware of the limitations of being alone, and they only inspire lean thinking and great architectural decisions. If you know throwing capacity at a problem is not an option, you start thinking differently. And if you don't need to hire anyone, it is very easy to turn a profit and make it sustainable.
If you don't follow the path of tech vaporware, you won't have the problems of tech vaporware, namely distrust of your user base, shitty updates that break everything, and of course “oops, they raised capital, time to leave before things go south”.
A friend of mine went the path I'm talking about, developed a product over the course of four years all alone, reached $10k MRR and sold for $0.8M. But I won't sell. I only care about revenue. If I get to $10k MRR, I will most likely stop doing new features and focus on fixing all the bugs there are and improving performance. This and security patches. Maybe an occasional facelift. That's it. Some products are valued because they don't change, like Sublime Text. The utility tool you can rely on. This is my scheme, this is what I want to do in life. A best-kept secret.
Imagine 100 million users that hate my product but use it because there are no alternatives, 100 people in data enrichment department alone, a billion dollars of evaluation (without being profitable), 10 million twitter followers, and ten VC firms telling me what to do and what data to sell.
Fuck that. I'd rather have one thousand loyal customers and $10k MRR. I'm different, some call it a mental illness, but the bottom line is, my goals are beyond their understanding. They call me crazy. I won't say it was never about the money, of course it was, but inflating your evaluation is not “money”. But the only thing they have is their terrible hustle culture lives and some VC street wisdom, meanwhile I HAVE products, it is on record on my PH. I have POTDs, I have a fucking Golden Kitty nomination on health and fitness for a product I made in one day. Fuck you.6
I don't have any experience with cloud providers and I need to get a server for a project.
The website will be up for 3 weeks, access will probably be very uneven, the total user count is somewhat below 2000.
The site will probably be quite interactive and real-time, content may be changing every few seconds for an hour and then remain unchanged for days. I will also need either SSE or websockets for this reason.
What should I consider when selecting a cloud providers? Do you have a good one? My ideal provider would scale resources according to traffic like I've heard AWS does, but I want to hear your opinion first especially considering I know very little about how server load works.1
User: looking up anything in Google Help Center (support.google.com)
Google: (bunch of outdated or misleading answers)
Google: This question is locked and replying has been disabled.
To make it even worse: "Please note that this forum is run by volunteers known as Google Product Experts who are not Google employees and are merely advising on best practices and interpreting Google's policies based on their experience."
So Google uses the free work of volunteers dabbling workarounds for their bugs and misfeatures and, despite Google's reputation as a search engine, fails to present their end users helpful, up to date information.
Dear Google, why not just offer a paid version of your free service where users can actually expect quality of service? I remember the internet before Google and I can't wait for the internet after Google! Seriously!1
Adobe, the company with virtually limitless budget, somehow created possibly the worst CMS to grace this earth (at least from the UX perspective). Meet Adobe Experience Manager, or AEM for short.
For starters, there's two executable jars: author and publis. Author is where you make all your pages, publish is the "final" preview. Except they're the same jar file. It's deciding which mode to run in based on the jar filename. The filename is also how you configure things like which port it's running on.
Publishing pages (sending them to the publish app) looks simple: select the page you want, press a button and it's ready to view. Except it's not. In order to publish a page and have it visible, you also need to publish the entire directory structure this site is in. So if you have the page in a directory "my-site/en/pages/home", you have to publish "my-site", then "en", then... The real kicker is that when you press "publish" on a page there's a checkbox that asks if you want to also publish everything that's linked to this page, that seemingly doesn't do anything
Ok, enough about publishing. Let's focus on the absolute monstrosity that is the "author" environment. When you first open it, you're greeted with a pretty layout with transitions and animations that's clearly meant for the editors. This is where you make folders and pages, and this is where you publish them. It's worth mentioning that these "folders" exist only in AEM, not on your disk. This part is actually ok, and if it wasn't for the shit publishing ux I'd say it's good.
But that all was just the surface level stuff. You see, AEM is much more complicated than that. It's not _just_ a wisywyg HTML editor with some customizability sprinkled in. No, sir. It's practically an entire Unix-based operating system. You can open "crxde lite", or like I like to call it, the "os view" to see the entire unix-like directory tree. Just don't be surprised by how it looks. We're in admin/developer territory here, so better get used to the UI that'd make Windows Vista jealous.
The "os" comes with a bunch of apps. Aside from the designer view and crxde lite, there's a replication manager, GraphQL browser, user manager, asset manager and many more. Each app comes with its own UI style and even worse UX than the previous ones. Oh, by the way. I hope you have plenty of ram, cause all those apps are constantly loaded in memory.
Did I mention that the entire thing is written in Java? And I really mean the _entire_ thing. From what I can see, even the frontend JS is generated from Java classes.
So, TL;DR: it's shit. Stay the fuck away from it, and don't use it unless you absolutely have to. Or you're a masochist that wants to make a living out of it. If you know your way around AEM, you're practically guaranteed a well paying job2
When user interface elements unsolicitedly change their position, something unexpected might be clicked.
For example, the search engine list at the bottom of the Firefox suggestion box that appears when typing something into the URL bar ("This time, search with:"). When the number of suggestions changes, the height of the box changes, and since the search engine list is at the bottom, its position changes too. This could happen milliseconds before I wanted to click on one, which causes either searching for something I did not look for, or closing the URL bar.
It also causes an uncertainty whether the buttons will remain in place, causing delays until clicking.
The same happens on the image context menu for images on the Kiwi browser. It shows a preview thumbnail on top of the options in the context menu, but since the context menu opens before the thumbnail loads, the appearance of the thumbnail pushes the options down. If this happens few milliseconds before one is going to tap on something, it causes one to tap on the wrong place.2
My fellow Linux Gamers, how do you DO IT?? I mean, my laptop is not some beast (it was 5 years ago, but now is old and tired) but it was able to run (not the smoothies way possible) games like Dishonored 2 on windows, but now that i am full-time Ubuntu user and i am stuck to minimal games i ask myself:
HOW DO YOU RUN SOMETHING POST-MARIO ON THIS SHIT?? i even tried wine with play on linux and even Gothic 1 runs like a slug..
Please, help a fellow gamer and linux enthusiast to understand where to look for a more performant experience 😔12
Why is instagram so thoroughly broken and a user experience torture.
I know the standard answer of "As long as the core flows that hold up the popularity work, no one cares much", and yeah, true, but that's a reason for why no one fixes the broken stuff.
What I want to know is why is it so thoroughly broken in the first place? Granted, Facebook isn't the best of places but one would expect at least a certaim level of competency from a team coming from the same organisation that gave us React JS(even if Instagram did not originate there, they have been in the Zuck empire for a while now). Why do such thoroughly messed up UI/UX and features get pushed to prod in a company that has the time, resources, and talent to do things professionally(read: better than the mess that instagram is). Not to mention a fuck ton of missing simple features that would make using it much better experience (JUST LET ME AT LEAST COPY COMMENTS GODFRKINDAMNIT IF ENABLING EDITING COMMENTS WILL COST YOU YOUR FIRSTBORN'S SOUL)
Maybe I am somewhat biased since I use Instagram desktop more than the mobile app, but my point should still stand.2
Any (good) programming courses/presenters ?
Udemy for example is stacked with courses from the one's i bought Wich is more than a few 🙂 only one is really zgood.
What is good?
As All courses i bought having all the information needed, lots of them are not interesting ,not enough hands on project etc.
Regarding user review , as my ampiric experience it's not saying much.
So asking you guys for the courses impacted you the most. Any subject will do 👍2
which is the best cloud provider for a complete beginner (user/dev) in terms of community support, employer preference and user-friendliness?
i know that understanding the tech and concepts behind it matters more than getting familiarized with a specific platform, but i'm looking to build a more diverse profile and have noticed many positions asking for AWS/Azure experience.
since i'll be starting from scratch, any provider with easy-to-follow documentation, online help and certifications that don't leave you broke (would have to pay myself, earn very less as a student from a third-world country, parents/current employer can't support) would work.9
Despite already having a few years of professional experience dealing with Linux servers, I still, to this day, confuse, which environment file gets sourced and when...
There's /etc/profile, /etc/bashrc, ~/.bash_profile, ~/.profile, ~/.bashrc
I think it's... Bashrc for interactive shells, profile for login shells.
But then I have examples like "ssh user@server 'echo $var'" that... Don't source any of the files!
You can enable user environment files for SSH that get sourced whenever a user logs on through SSH (~/.ssh/environment / environment specified for a key in ~/.ssh/authorized_keys)
Is there some sort of master environment file that gets sourced *every* time, no matter what kind of shell starts?1