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Search - "support job"
A scammer called me today. They were saying that harmful files were moved to my computer and they needed to remove them. I don't think they are ever going to call me again.
S = scammer; M = me;
S: this is tech support we need access to your computer because we detected harmful files and need to remove them.
M: oh my! Hold on, let me go to my computer now. How can you access it?
S: we can just use RDP and delete the files. They are in a hidden folder that is encrypted so this Is the only way.
M: oh ok I believe you. Hm... it looks like my son only allows certain IP addresses to access our computers.. I don't know how to disable this so can you just email me your IP address?
He then sends me his actual IP address... it doesn't even look like a proxy or VPN.
M: oh my I forgot that you need my password to login. It's really long and complicated... can I just email it to you?
I then tell him to hold on I have to find it that my "son" stored it somewhere.
At this time I'm taking a photo of my bare ass and attaching it to the email. I then say in the email "Please note what my job title is in my signature.. I just sent the FBI your name, phone number, email, and IP address. Please enjoy my bare ass, you'll see a lot of it in prison."23
Most embarrassing and lucky moment on the first week of job.
Me and my best friend were selected in the same company as developers. I was having some trouble with my system. So I mailed the description to our support department. Pop up was displayed from our chat client and person on the other end happened to be a lady. She wanted me to share a team viewer link with click access. So I did it and within 2 minutes of efforts she solved it. I thanked her, closed the chat conversation and started installing few packages. Meanwhile, I was curious to see her as she was really nice throughout the conversation. So I opened LinkedIn, searched for her name and found her profile. I zoomed in her photo and she was a pretty chick. I didn't stop and found her on FB too, and quickly saw all her DPs. I just copied her profile URL and sent it to my friend ( the one that got selected with me ) and told him about my conversation with her. Then I asked my friend
"She's hot. Should I send her a friend request or have to find some more troubles in my pc and talk to her few more times ? :P "
He replied "Dude what are you wanting for ? "
Out of no where, a pop up showed up. It was the girl we were talking about. The exact message was
"You can now close your team viewer session, and we can talk over FB :)"
It was between me and another guy.
I fucking won!
I GOT THE FUCKING JOB!!
I'll be a junior Linux Support Engineer in a week or so!
OMG OMG YAYAYAYAYAY102
Sit down before you read this.
So I interviewed a guy for a "Support Engineer" internship position.
Me and the team lead sit down and are waiting for him to enter, but apparently he's actually making a coffee in the kitchen.
This isn't exactly a strike since the receptionist told him that he can go get a drink, and we did too. It's just always expected for him to get a glass of water, not waste 3 minutes brewing a coffee.
In any case he comes in, puts the coffee on the table, then his phone, then his wallet, then his keys and then sits on our side of the table.
I ask him to sit in front of us so we can see him. He takes a minute to pack and tranfer himself to the other side of the table. He again places all of the objects on the table.
We begin, team lead tells him about the company. Then I ask him whether he got any questions regarding the job, the team or the company . For the next 15 minutes he bombards us with mostly irrelevant and sometimes inappropriate questions, like:
0: Can I choose my own nickname when getting an email address?
1: Does the entire department get same salaries?
2: Are there yoga classes on Sundays only or every morning?
3: Will I get a car?
4: Does the firm support workspace equality? How many chicks are in the team?
5: I want the newest grey Mac.
And then.. Then the questions turn into demands:
6: I need a high salary (asks for 2.5 more than the job pays. Which is still a lot).
I ask him why would he get that at his first job in the industry (remind you, this is an internship and we are a relatively high paying company).
He says he's getting paid more at his current job.
His CV lists no current job and only indicates that he just finished studying.
He says that he's working at his parent's business...
Next he says that he is very talented and has to be promoted very quickly and that we need to teach him a lot and finance his courses.
At this point me and the team lead were barely holding our laughs.
The team lead asks him about his English (English is not our native language).
He replies "It's good, trust me".
Team lead invites him for an English conversation. Team lead acts like a customer with a broken internet and the guy is there to troubleshoot. (btw that's not job related, just a simple scenario)
TL: "Hello, my name is Andrew, I'm calli..."
Guy: *interrupts* "Yes, yes, hi! Hi! What do you want?"
TL: "Well, if you let me fi..."
Guy: "Ok! Talk!"
TL: "...inish... My internet is not working."
Guy: "Ok, *mimics tuning a V engine or cooking a soup* I fixed! *points at TL* now you say 'yes you fixed'".
Important to note that his English was horrible. Disregarding the accent he just genuinely does not know the language well.
Then he continiues with "See? Good English. Told you no need to check!".
After about half a minute of choking on out silent laughter I ask him how much Python experience he has (job lists a requirement of at least 1 year).
He replies "I'm very good at object oriented functional programming".
I ask again "But what is your experience? Did you ever take any courses? Do you have a git repository to show? Any side.."
*he interrupts again* "I only use Matlab!".
Team lead stands up and proceeds to shake his hand while saying "we will get back to you".
At last the guy says with a stupid smile on his face "You better hire me! Call me back tomorrow." Leaves TL hanging and walks away after packing his stuff into the pockets.
I was so shocked that I wasn't even angry.
We both laughed for the rest of the day though. It was probably the weirdest interview I took part at.39
Pleb: "What's your job?"
Me: "I'm a programmer."
Pleb: "Great, because I have a problem with my pri..."
Me: "STOP! Last person who thought I was a printer support serf got strangled with the printer cable."
Pleb: "But it's a wireless printer."
Me: "Right, where's the power cord?"5
New for avatars - emotions! You can now change your facial expression on your avatar to better capture your dev mood! Getting expressions working right turned out to be quite the undertaking due to the ripple effect of the various layers that each expression touched so our total layers just for men ballooned out from 300 layers to 1100. And @dfox re-architecting how layers work to handle the interconnectedness of expression meant tying together facial expression, skin tone, facial hair, and hair color to make sure everything stays in sync. It’s a fun new addition, I hope everyone enjoys!
I also want to apologize for the delay in getting this out, I meant to have this done ages ago but I got thrown a curveball at work and was laid off back in April and have been super stressed running around trying to find a new job for the past 3 months. I figured I’d have more free time to work on devRant, but hunting for work is so exhausting, it’s really taken its toll emotionally and financially (no unemployment benefits because according to my state even though we lose money every month “you’re still a corporate officer”). Things are finally looking promising on the job search front, and I expect once things get back to normal @dfox and I can get our release velocity back up, but until then, please bear with me.
P.S. If you have the resources, we certainly do appreciate your support with devRant++ Your monthly contributions really do make a difference! Thanks all!44
UPDATE: I have my dream job.
About a year ago I commented on Devrant that I was having some hard luck interviewing for development jobs.
Shortly after my post I decided to lower my expectations and took a job at a tech support call center.(3 month contract)
After getting a little experience(Not just a degree) I was able to land a hardware support job at a fortune 500 company.(Not what a programmer really wants 😂)
I worked hard and started writing tools at home to help with the job. I started giving them out to the other techs and put them on a little internal website for easy access.
About 3 months ago I just became a software engineer within the company.(after 6 months of hardware repair.) The main reason I got the job was because I showed them how much overtime and extra work I had done and that the techs relied on my software to do there jobs and that I was dependable.
It was hard work but it was worth it. And I built software that I never would have done if I hadn't taken this "lower job"
So keep your chin up and your fingers on the keys, I was in your shoes a year ago. 😉12
So I've got a Linux related job (or, starting at monday). When people ask me what my new position is called, I'll of course tell! Well, I stutter sometimes in my native language. Especially with the letter L.
"so what's your new position?"
*mother of god*
"Llllllllllll-llllllllllllllllllll-lllllllinux support engineer!"
"Hey man, you got a new job I heard, what's your new position?"
"Lllllllll-lllllllllllllllllllinux support engineer!"
"ey dude, what's your new position? Heard you got a new job!"
*alright let's do this better*
"gonna do stuff with servers and customer service!"
"Ah cool! What system do they run on their servers?"
Biggest hurdle: torn between having boobs and missing an arm. I swear some people are under the assumption the brain is in the arm.
I am fully capable of building your network, resolving your outage due to your faulty code, can even tell you how many users your database can support at once. I don't need arms for that. Nor do my boobs distract me that badly.
"but men are going to make your life so hard" yup. And that's true no matter where i go
"all that typing with one arm can't be good for your back" welp. Find me a job that doesn't require a computer. Or manual labor. If you think typing will fuck me up, that's DEFINITELY out of the equation
"you're too pretty, there's no way this can make sense" dafuq you just say?!?!
"why don't you just stay home on disability, I'm sure you qualify, you wouldn't need to work" I'd rather be a fucking trophy wife if I'm staying at home. Fuck that.
And many more.
Sometimes they're fun. Give me more dumb arguments to counter? ;)55
On my way to my first job interview ever! Applying for a Linux Support Engineer position.
Let's nail this 😎24
Oh boy its actually embarassing...
I was in a cosplay event, when I realized I only have 30 minutes till I check in for my first day in the job as a support agent.
I never had the time to change because of traffic and I was commuting so I spent the next 9 hours in side the company premises wearing a japanese schoolgirl uniform.
...I got quite everyone's attention, even the HR... ( well at least the HR just reprimanded me about that >_<)
Note to self: remember to give yourself 30 minutes more of allowance....37
The bloke that I share my office with is asleep on the job. Ffs, can I get any support around here?
This working remotely from home thing, just isn’t panning out15
Today I realized that I hit a total burnout. Last 3 years were extremely stressful for me (4 jobs in 3 different countries, exhausting and toxic relationship, bad habits). Last 7 months are the worst. I became lonely isolated and miserable. I learned to rely purely on stress, determination and validation to get through my days. Was supressing my emotions for a long time just to focus on making the money. Its time to break the cycle.
Im done with this. Next week Im quitting my fulltime job. Saved enough money for starting capital of my own dev services company. Built three projects that generate stable income to cover my living costs. Now finally I can take a long break to recover from this burnout and to heal myself. That poor persons mentality that I had from my poor family has been shattered. I achieved what I wanted in terms of having the money and gathered enough experience necessary to survive anywhere.
I managed to get through all this shit on my own with barely any support. People around me were draining me more than actually helping me. But I managed to do it and now its time to focus on myself, to heal and restore love for living. Im safe now.11
One week, and it turned out to be worse than that.
I was put on a project for a COVID-19 program in America (The CARES Act). The financial team came to us on Monday morning and said they need to give away a couple thousand dollars.
No big deal. All they wanted was a single form that people could submit with some critical info. Didn't need a login/ registration flow or anything. You could have basically used Google Forms for this project.
The project landed in my lap just before lunch on Monday morning. I was a junior in a team with a senior and another junior on standby. It was going to go live the next Monday.
The scope of the project made it seem like the one week deadline wasn't too awful. We just had to send some high priority emails to get some prod servers and app keys and we were fine.
Now is the time where I pause the rant to express to you just how fine we were decidedly **not**: we were not fine.
Tuesday rolls around and what a bad Tuesday it was. It was the first of many requirement changes. There was going to need to be a review process. Instead of the team just reading submissions from the site, they needed accept and reject buttons. They needed a way to deny people for specific reasons. Meaning the employee dashboard just got a little more complicated.
Wednesday came around and yeah, we need a registration and login flow. Yikes.
Thursday came and the couple-thousand dollars turned into a tens of millions. The amount of users we expected just blew up.
Friday, and they needed a way for users to edit their submissions and re-submit if they were rejected. And we needed to send out emails for the status of their applications.
Every day, a new meeting. Every meeting, new requirements that were devastating given our timeframe.
We put in overtime. Came in on the weekend. And by Monday, we had a form that users could submit and a registration/ login flow. No reviewer dashboard. We figured we could take in user input on time and then finish the dashboard later.
Well, financial team has some qualms. They wanted a more complicated review process. They wanted roles; managers assign to assistants. Assistants review assigned items.
The deadline that we worked so hard on whizzed by without so much as a thought, much less the funeral it deserved.
Then, they wanted multiple people to review an application before it was final. Then, they needed different landing pages for a few more departments to be able to review different steps of the applications.
Ended up going live on Friday, close to a month after that faithful Monday which disrupted everything else I was working on, effective immediately.
I don't know why, but we always go live on a Friday for some reason. It must be some sort of conspiracy to force overtime out of our managers. I'm baffled.
But I worked support after the launch.
And there's a funny story about support too: we were asked to create a "submit an issue" form. Me and the other junior worked on it on a wednesday three weeks into the project. Finished it. And the next day it was scrapped and moved to another service we already had running. Poor management like that plagued the project and worked in tandem with the dynamic and ridiculous requirements to make this project hell.
Back to support.
Phone calls give me bad anxiety. But Friday, just before lunch, I was put on the support team. Sure, we have a department that makes calls and deal with users. But they can't be trained on this program: it didn't exist just a month ago, and three days ago it worked differently (the slippery requirements never stopped).
So all of Friday and then all of Saturday and all of Monday (...) I had extended panic attacks calling hundreds of people. And the team that was calling people was only two people. We had over 400 tickets in the first two days.
And fuck me, stupid me, for doing a good job. Because I was put on the call team for **another** COVID project afterwards. I knew nothing about this project. I have hated my job recently. But I'm a junior. What am I gonna say, no?8
Weirdest technical interview:
I was applying all over during my last semester in college (before graduating). This place was hiring a PHP developer for their “web store”. My interviewer invited me into her office, pulled out a laptop, and asked if I could walk her through some of the existing code. After I successfully did, she responded with “oh wow, we had no idea it was doing all of that!”.
The main room consisted of 6 folding tables lined with people on desk phones (probably support/sales). When I asked her where I would be working (mostly concerned about not being able to focus over the constant phone calls), she said that I would just share her desk in her office.
Then she asked if I could start the next day, without giving my internship any kind of warning that I’d be quitting so abruptly. She also asked me to start missing class, so I could spend more time at work. Saying things like “if you already have the job, why focus on school?”. When I asked who wrote that code, she told me that it was an out of state contractor that they’re trying to get rid of, because his rates were too high.
I told her that I would need a few days to think about it, which gave me time to call the other places that I had interviewed, but were still waiting to hear back. Luckily, when one of the places heard that I had been offered a job, they decided to rush their hiring process and offered me a job over the phone!
It’s been 6 years, and I am so thankful that I didn’t have to take that sketchy job.1
So, our clients missed their internal deadline this weekend so we as vendor were also forced to work for the weekend and implement new features in a very short period. I implemented new features and my project manager stayed to support the testing and sent me home as I already had tickets bought for the movie.
Few hours later he called me and with a sad voice said he is simply too slow and needs my help after all . I came and we stayed until 00h and solved everything. He paid for the movie and taxi.
The thing that impressed me was that he was willing to took over my job so that I wouldn't break my deal.
Best project manager ever!
P.S. Yes my gf went alone at the movie and yes we are still together xD4
Recruiter emailed me later this day. (had my first job interview today for a Linux Support Engineer position).
He said he thinks he might have some good news. I am nervous. Fingers crossed 😰19
Got to learn Shopware (the eCommerce thingy written in PHP) for the job.
Bought a book worth ~60$.
The author writes: "Use vagrant it's soooooo comfy and cozy and everything!".
Sure, why not.
Got to get online over my smartphone.
Cloned the repo with the Vagrantfile.
Did a 'vagrant up'.
Downloaded the Ubuntu box of around 1.5 GB (reminder: over my smartphone which has around 3 GB 'highspeed' internet connection).
Vagrant initialized and provisioned the box.
VT-X is not enabled. Hm. Strange. Wait...when it's not enabled, can it be that...
THIS SHITTY LAPTOP SCHMAPTOP DOES NOT SUPPORT VT-X AND I PULVERIZED JUST THE HALF OF MY INTERNET DATA FOR THIS SHITTY BOX IN ORDER TO JUST DOWNLOAD THE ZIP FILE AND INSTALL IT OLDSCHOOL-SCHMOLDSCHOOL INSTALL A APACHE VIRTUAL HOST.
Time for new hardware I think.15
Programming is like sex because...
- One mistake and you have to support it for the rest of your life.
- Once you get started, you'll only stop because you're exhausted.
- It takes another experienced person to really appreciate what you're doing.
- ...Conversely, there's some odd people who pride themselves on their lack of experience.
- You can do it for money or for fun.
- If you spend more time doing it than watching TV, people think you're some kind of freak.
- It's not really an appropriate topic for dinner conversation.
- Public schools don't do a very good job teaching kids about it.
- It doesn't make any sense at all if you try to explain it in strictly clinical terms.
- Some people are just naturally good at it.
- ...But some people will never realize how bad they are, and you're wasting your time trying to tell them.
- There are a few weirdos with bizarre practices nobody really is comfortable with.
- One little thing going wrong can ruin everything.
- It's a great way to spend a lunch break.
- Everyone acts like they're the first person to come up with a new technique.
- Everyone who's done it pokes fun at those who haven't.
- Beginners do a lot of clumsy fumbling about.
Source and full list : https://push.cx/2006/...1
We moved to a new office floor and got a brand new set up. My new extension monitor died just after 4 hours of use, it was showing a black screen a with couple of colourful lines running down the screen.
Got the IT guy to come and replace it. He says he must test it with a display cable even though the screen was dead without any input source. (Ok fine cbf arguing with you, just do it.)
*Magicarp used splash, nothing happened*
Realising I was right, he gave the ok for another guy to replace my monitor.
Second guy comes to my desk and realised he forgot the electric screwdriver. (Sigh, how long must I wait...) After he finally finished installing the new monitor he plugged the display cable into a random display port without looking.
*Magicarp used splash, nothing happened*
Since the monitor wasn't displaying anything, he jumped into asking me to restart my computer. I gave him "the wtf are you stupid face" and just said "NO". I looked over to where he plugged the cable and asked why he plugged into the "dp out" port.
I plugged the cable to the correct port and monitor was working.
Felt like I can do their job better without any experience in IT support.
PS. Don't play the "please restart your computer" card on me. I also work in technology.2
Ladies and gentlemen, I would like to introduce you to my latest employee, Dave the Duck! Dave is the new head of debugging and took the job to support his out-of-hand caffeine addiction and 72 children (of which paternity tests are still being done on 10). Dave is also wanted in 4 countries as the leader of the popular gang, known as the Dangerous Ducks. Please do no feed Dave, as he is on a strict diet. #DaveTheDuck #ProgrammersTools #ImNotThatCrazy10
!!linux dev lappy recommendations?
So, @Root might finally have a job! Woo!
(Pending a background check, drug test, cavity search, ...)
I'm excited, and kind of giddy. It's an open-office setup, but the devs are chill, the boss is chill (reminds me a bit of myself thus far, just... nice), pay is decent too. Drive is hell, but everything else feels kinda cushy. The parent company is super-stuffy corporate and has an HR and red tape fetish, but supposedly I won't have to interact with them at all. I start as soon as all of the background check nonsense comes through. (Don't get me started on that, please.)
One of the questions that came up, however, is what type of system I wanted to use. I requested a Linux lappy, and that's sadly a bit beyond the parent company's nontechnical IT department. They asked me for links to a few specific machines on amazon for options. (MacBook Pro or equivalent)
That's where this question comes in: Which lappys make great dev machines and also have decent linux (Debian/Mint/Ubuntu) support? The role is backend Rails development + some devops, so I don't need super-fancy graphics, though I will be attaching a 4k (hopefully IPS) display because space and pretty colors.
Recommendations welcome, as I should get back to them today!43
This isn't my week I guess 😅
After my study (application development) I wanted to get a job but wasn't sure about a dev position. Everyone recommended me to go for a Linux one since I've been a Linuxer for 8 years now (7 years then)
Applied to numerous jobs and was invited to an interview with a hosting company for a Linux (support) engineer position.
CEO asked good questions, didn't need to see my diploma and we basically had a good time talking.
15 months later I'm still working here!5
28% of people working in IT hide their job from friends and family in order not to get asked about free support.8
So today I got let go from my job.
I've worked for this company for about 2.5 years, and soon after joining I became the only IT resource for software. I had to support literally everything after they fired the rest of the team, but I did a great job and have been praised by all the management at the company.
A few months ago, after a salary review and a frank discussion with my boss and his boss, they agreed that I am due for a raise. They had a massive project coming up with a lot of extra expenses, but I was told that right afterward they would be giving raises.
I spent tons of late nights and weekends on this project, and we were able to get it mostly finished about a 1.5 months ago. I was instrumental in the project (the rest of the IT team didn't even know how to set up simple DNS records). An email was sent to the whole company thanking me for all the work I put into the project.
A week ago, I messaged my boss to ask about the status of raises as he had told me they should be going out at the beginning of this month. He said there won't be any raises, and that's all I heard. Then today I get a call telling me that they are letting me go.
Let me get this straight: you led me on with talk of a raise just to keep me here working long hours for your big project, and then you fire me after recognizing what a great job I did? That's just sick. I have watched them treat other employees and partners unethically, but it took getting it first hand to realize how bad it really is. My teammates were in shock when I said I was leaving as they have all leaned on me very heavily.
Fortunately, I have had several offers come in over the last few months (2 this week) for more pay. I only held off because of the lies I was told about receiving a raise and out of a false sense of loyalty. I'm not worried about my future at all, just angry at the way I was treated.30
I have what seems to be an unpopular opinion about buying software as a software developer.
First off, I support open source all the way. There should always be free and open tools for people to use if the need or want to.
Second, if you underpaid, broke, unemployed, or a student then this doesn’t apply to you. You keep pushing forward!
With that said, let’s get to the meat of it all...
I pay for good software. Even when it is expensive. Even when there are “workable” free or open source solutions.
I do this for a number of reasons...
1. They are better, hands down.
(Tower > GitKraken, SourceTree, GitHub Desktop) (Kalidascope > every other diff tool) (JetBrains IDEs > Atom, Brackets ...)
2. I’m no longer a broke student. I make enough money to buy them.
3. Most important: I’m a fucking professional software developer, not a fucking joker.
- If I was a carpenter then I could always hammer nails with the back of my work boot. It’s free and paid for and will do the job. Instead I would buy a good hammer because I’d be a professional and not a fucking joker complaining about the price of the tools to do my job.
4. I use a Mac, sometimes Linux and NEVER Windows. Which means I have a platform that actually has useful apps built for developers who are willing to pay for it.
5. I don’t get caught up in developer circle jerks about how all development software should be open source and free.
So there you go.
Does this offend you?
Come at me bro23
I find it so amazing to see when my colleagues (or even me) are irritated/annoyed to the fucking point, swearing around and so on but then the phone rings and they are completely calm/sound nice/happy when they pick it up one second later. (we're Linux support engineers)
This job is the best fucking self control training I've ever had!10
One colleague was that good, that he did the job of 3 people without bteaking a sweat...
He put up with shit from the client, where others would have gone on a killing spree.
One day he was blackmailed by a colleague and a project manager.
And then he had enough... This 100kg guy went kratos -spartan rage mode- yelled at all the guys who deserved it... Came to the office, where i was placed. We shook hands, he wished the other competent guys and me the best of luck and fare thee well...
Then there was an argument, which resulted in including lawyers between him and the company... He had to support us for 2 months in order to fulfill his contact... Which he did with as much detest as possible...
He didn't come into office once... Home-Office all the time...
We are still talking over social networks... Learned/learning a lot from him...
Aspecially not to take all the shit...1
When I opened my digital agency it was me and my wife as developers, I had no savings and I needed to get long contracts ASAP which luckily I did straight away.
Lovely client, had worked for them before as a consultant so i thought it would be a breeze. Let's just say the project should've been named "Naivete, Scope Creep and Anger: The revenge".
What happened is that when this project was poised to end I naively thought I would be able to close the job, so I started looking for a new full time consultancy gig and found one where I could work from home, and agreed a starting date.
Well, the previous job didn't end because of flaws in my contract the client exploited, leaving me locked in and working full time, for free, for basically as long as he wanted (I learned a lot the hard way at that time) and I had already started the new agreed job. This meant I was now working 2 full time shifts, 16 hours per day.
Then, two support contracts of 2 hours per day were activated, bringing my work load to 20 hours/day.
I did this for 4 months.
The first job was supposed to last one month, and I was locked into it, all others had no end in sight which is a good thing as a freelancer, but not when you are locked into a full time one already. I could've easily done one 8 hours shift and two 2 hours jobs per day, but adding another 8 hours on top of it was insanity.
So I was working 10 hours, and sleeping 2. I had no weekends, didn't know if it was day or night anymore, I was locked in my room, coding like a mad man, making the best out of a terrible situation, but I was mentally destroyed.
I was waking up at 10am, working until 8pm, sleeping 2 hours until 10pm, working until 8am, sleeping 2 hours until 10am, and so on. Kudos to my wife for dealing with account and project management and administration responsibilities while also helping me with small pieces of code along the way, couldn't have survived without the massive amount of understanding she offered.
In the end:
- I forcefully closed the messed up contract job and sent all the work done to another digital agency I met along the way, very competent people, as I still cared about the project.
- I missed a deadline on my other full time contract by 2 days, meaning they missed a presentation for Adobe, of all people, and I lost the job
- The other two support contracts were finished successfully, but as my replies were taking too long they decided not to work with us anymore.
So I lost 4 important clients in the span of 4 months. After that I took a break of one month, slept my troubles away, and looked for a single consultancy full time contract, finding it soon after, and decided I wouldn't have my own clients for a good while.
3 years since then, I still don't have the willpower or the resources to deal with clients of my own and I'm happily trudging along as a consultant, while still having middle of the night nightmare flashbacks to that time.2
Why do HR people ask stupid questions like the following ones? Everytime I get those questions, I have imaginary answers like the ones right after each question.
Why do you want to work here?
- Obviously, because I need the money to survive. I'm not here because I love working for you and having to endure your stress. I'm not that type of a kinky person.
Are you flexible?
- Why? Do you want to annoy me when I'm sleeping in the middle of the night because of a sudden deadline or because a god damn employee didn't show up?
Do you see yourself as a perfect fit for both developer and tech support roles?
- Read my fucking resume, moron. I applied for a developer role. Nothing else.
Where do you see yourself in 5 years?
- As if you would care. It's none of your business, but since we are at it. I see myself as your manager in 5 years. Hope that you like that thought.
We didn't bother reading your CV. Would you like to tell us about yourself?
- Nope. Have a nice day and suck my dick. I'm leaving.
Can you give us your phone number and the phone number of your girlfriend?
- I didn't know that I am selling my soul to your company by accepting this job offer. I'm not your slave and you will not call me whenever I'm enjoying my private time.
What's motivating you?
- Money and the peaceful vibe at work when you are shutting the fuck up when I'm fully focused during my projects.
How do you handle stress?
- I dick slap everyone infront of me.
Do you see yourself as a hard worker?
- Nah, I'm not interested in sucking dicks, eating her ass and bending over to get a little bit of a raise.11
So I have been freelancing as web developer for 5 years. I was also playing basketball professionally so I was only working part-time, building websites here and there, small android apps to learn the job and I was also reading a lot to challenge my brain.
When I stopped playing basketball about a year ago, I thought I would really enjoy coding full time so I pursued a job.
With no formal education and just a basketball background on paper, in the collapsed Greek economy, as you may assume chances of landing a job are minimal.
After about 40 resumes sent I only got an internship. It was a 4 month, part-time, no pay deal, and then the company would decide if they would like to hire me later.
The company had 4 employees and they are one of the largest software distribution businesses in my area. They resell SaaS bought from a third company, bundled with installation support, initial configuration, hardware support, whatever a client may need.
I was the only one with any ability to code whatsoever. The other people were working mostly on customer support with the occasional hardware repair.
After the 4 month period they owner (small company, owner was also manager and other roles) told me that they are very happy with my work and would like to keep me part-time with minimum pay.
Just to give you and idea if the amounts of money involved, in Greece, after taxes, my salary was 240euros per month. And the average cost of surviving (rent, cheapest food possible, no expenses on anything but super basics) is about 600euros.
I told him I needed more to live and he told me ok, we will reevaluate a few months later, at the end of May 2017.
I just accepted it without having many options. The company after all was charging clients 30euros per hour for my projects so I kept thinking that if I worked a lot and delivered consistently I would get a full time job and decent money.
And I delivered. In the following months I made a Magento extension, some WordPress themes, a C# application to extract data from the client's ERP and import it to a third application, a click to call application to use Asterisk to originate calls from the client's ERP, a web application to manage a restaurant's menu and many more small projects. Whatever they asked, I delivered.
On time, version controlled, heavily documented solutions (my C# ones are not exactly masterpieces but it was my first time with the language and windows).
So when May ended I was pretty excited to hear they wanted to keep me full time. I worked hard for it, I was serious, professional, I tried a lot to learn things so I can deliver, and the company recognized that. YAY.
So the time comes to talk money. The offer was 480euros per month. Double my part-time pay, minimum wage. I asked for about 700. Manager said it's hard but I will see what I can do. So we agreed to keep the deal for June while they are working on a better offer.
During the first half of June I finished my last project, put all my work on a nice folder with a nice readme on every project's directory, with their version control and everything.
The offer never improved, so I said no deal, and as of today, I am jobless.
I am stressed as fuck and excited as fuck at the same time.
I will do my best to survive in the shitstorm that is called Greece.
Bring it on.9
Don't apply for a job that you don't like. You're gonna hate your life.
Don't ask for a salary you know you're not worth.
Work in a tech company as much as possible. If you don't, you're gonna be treated as a powerpoint presentation expert, office installation expert, video editor/movie maker expert, IT support guy, loose plug/broken headset repairman, facebook hacker, and a dark magician all at once. Most (not all) tech companies know who you are better. They understand your needs better.7
I had to settle for a tech support job to pay my study loans. But a week later I got my first developer job in a big and reputed firm which pays well. This is almost like a dream come true.5
My Girlfriend broke with me today.
We was in this relationship from two years now. we was doing very good, our relationship was not toxic, no fights, no bad words, zero problems.
One month ago she goes to travel with her evangelical aunt to the beach. Her aunt have lot of money she gets from scamming all that believers. I was happy for my ex-gf because here in out city she was having lot of problems of health, mainly because she was not very mind stable and that degraded her health.
When she goes, her physical and mental health improve a lot. i was happy she is stable now. Her aunt have some Church around the city they go, aunt started to bring her very often to the church. She started to strongly reinforce they God beliefs.
Of course im atheist, she know that from very long time ago. But of course when she started to be more devoted, feels dont fit with me. I refuse to change my mindset about that topic.
Today she says we must broke because im not a believer. This was the most painful experience in my life. I fall in cry for three hours. I truly love her. I recently wakeup and decide to write this rant. I dont have too much friends to talk apart from her. So i wish to share this here.
Im unemployed, she was my only support all this job hunting times. Now she was gone and im alone, this hurts a lot.
Im trying to dont fall deep af, to non return path.
Fuck religion. and her fanatic aunt.35
Worst interview is the one that actually got me where I am today.
Its been 15 years ago, but I remember very well. Since it was a startup back then they didn't really have any job titles yet or what so ever. I applied for the role of network engineer, heck I didn't care I needed a paycheck.
5 minutes into the interview the smalltalk left the room and they started asking me questions, mainly about me as a person. Eventually it was my turn. After my first question I facepalmed so hard.. Do you guys have any SLA or documentation around here? Heard of ITIL? How is your load balancing?
They stared at me as if I was some kind of alien that had just invaded their little safe planet.. it was hilarious.
An hour later they called me to come back in and sign a contract.. from there on I kind of multi tasked my way around the first year.. bit of network support & design, customer support, sending and packaging orders after 5PM.. god we had long but awesome days.. hence, we were just the 5 of us. Nowadays we've got 150 developers out of 1019 total staff currently.. We also improved interview questions and processes ;)7
My first IT interview, for a 1st Line Support job. I took 2 trains there and fully intended to make that journey every day until I could afford a car.
First interview question: "I've checked the train times from where you live, we have shift patterns which start at 7:30 but the earliest you can get here is 7:50, how would you get here on those early shifts?"
You bitch, you knew I wasn't going to get the fucking job and you still made me travel all the fucking way here.
I answered everything else fine but of course wasn't successful. They didn't even have the decency to let me know afterwards.3
Yesterday I had my performance review discussion with my manager after about 6 months into the job, which is my first dev job. Before this, I had spent about 2 years in a support role after graduation, but always yearned to build something cool and be a full time developer. Hence I had made the lunge in spite of a pay cut into a development role.
For the past 6 months I was asked to develop a bunch of features on top of legacy code which is ~15 years old. I did my best and brought in the best ideas and practices onto the table and delivered on time. The features turned out great. I enjoyed working with the team and the team loved me back!
But at the back of my mind, I was hoping that I would get to work on something new and relevant. To quench this thirst, I used to spend my personal time on side projects.
The managers and the leads who have been observing me all along, told me yesterday that my manager got AMAZINGLY positive feedback from the leads and my teammates (who are like 10 years senior to me). Going forward, I get to work on any CRAZY idea and pick up any technology I like with the goal of revamping our product. Essentially I get to work on my side projects full time as long as it adds value to the company.
Wish me luck. 😎1
Guys I posted here about a job interview i had... got it ! I start tomorrow so thank you for your support, you are amazing !6
I finally did it. I finally got rid of that client in a positive, respectful manner.
So basically, my dad has a freelance colleague. For a side project that person asked me to make him a website. My dad mentioned to said person that my sister's boyfriend does web design (he's trained to use autocad for designing the structure of furniture, nothing fancy just straight lines and upside down doors that fail after a while..
So my brother in law charged the guy 400 money for the design. I charged the guy 200 for the programming because my dad forced me to drop down my price to fit the budget because business relationship and he obviously couldn't let my sister's boyfriend not make more money than he deserves.
In the end after waiting on the design for weeks (I literally saw him do it in photoshop all in 2 layers on his laptop in half an hour) I had to rush the project because the due date was coming up. I already had most of it done but I had to redo a good part of the front-end to fit the design structure. I also had to re-do the design in photoshop to get the images and colors I needed, then cut it up into html. So realistically, my sister's boyfriend barely did anything.
Now the deal was that I'd develop the website and perform any updates/upgrades to it. I'd also host it on my webserver for a monthly fee. My sister's boyfriend was to handle any and all content related support.
At first it was all good, I only ever spoke with the guy when he needed a feature added and he paid me well for it. Overall the hit I took in initial development was paying off. As time went by, my sister's boyfriend started ignoring the guy's calls and the guy started calling me instead.
Now, he had this deal with my brother in law where he could charge his time at 35 money an hour. That's about 4 times minimum wage for not doing much.
Then I started to basically take over all support, but I was only allowed to charge 30 an hour. Pretty reasonable still and I wasn't too busy so it was all good.
As time went by I ended up getting asked to do more and more minimal changes. At some point I had done so many minimal changes I had to charge the guy about 2 hours extra that month and he went completely mental saying I can't just work for hours without telling him beforehand. We decided I had to discuss a price before any change. I charged my time on the phone with him twice after that and both times he bitched about me being expensive and once he even said he wanted to leave.
Now comes the fun part. A week ago he had an issue that was 100% support related. He tried calling my sister's boyfriend but the guy obviously didn't pick up. He called my dad about it, and my dad ended up calling my my sister's boyfriend. Now this guy is so slimy, he purposely didn't hang up the phone knowing my dad would use his cell and assume the other party would hang up because calls cost money. The guy heard my dad call my sister's boyfriend and heard him pick up immediately. He went completely mental saying how he wants both of us to always reply and call him back immediately.
This guy was always my lowest priority. He didn't really make me money and his calls and requests were annoying and unnecessary. Add to that that I specifically didn't want to handle support and was forced into it anyway, while all 'design' things (up to figuring out where and how to display a visitor counter) absolutely had to go to my sister's boyfriend..
But regardless of that, I generally replied to his emails within 10-20 minutes and rarely more than 25 hours.
My dad agreed (for us) that we now both had to reply to him within 24 hours. I was now stuck checking my voicemail every couple hours because my sister's boyfriend sucks at life.
During his rant he threatened to leave me, again. That was the point where I said fuck it.
For the past week I've been ignoring his calls. When he emails me I don't take more than 5 minutes replying. This morning I found an e-mail with 4 requests;
He wanted me to make a content-related change;
He wanted me to give him access to the site's Google analytics;
He wanted me to add a feature and write a guide on how to use it;
And fucking finally, he wanted a 'token to transfer his website'.
I promptly emailed him back saying I added his email a week ago and that he'd gotten an email from Google about it then, that I'd changed the content he wanted me to, a price for the last dev task and a token for his domain name, adding that its valid for 35 days and that his new host can contact me to receive a backup file of his website.
Sadly, I do have this on 10-minute dev job to do, but then I'm invoicing him all jobs I haven't invoiced yet and he can find another host willing to deal with his insanity.
The best part is I lose a webhosting client but I'm sure he'll still ask my sister's bitched parasitic boyfriend whenever he needs a photo resized and he'll still pay him 35 money for 2 minutes of work.
So my friend, who owns a restaurant, asked me over 6 months ago, if i could redesign his homepage. I told him "sure why not" and since we're friends i didn't want him to pay me any money.
He told me what his thoughts about the design were and i told him that i needed the menu, some decent pictures of the restaurant, the "about us" story and the credentials to the server.
He didn't know the credentials to his server and i told him to ask the person, who made that page to send me the information i needed, but he kept on saying "could you call her because blah blah". Well, i did but she couldn't give me that info without asking the owner. So i met him and told him "hey i told you so, because it's completely normal not give sensible information to unknown people and besides that she told me to tell you that you should give her a call, because she hasn't got your new phone number". Two months later i got an email with the credentials, but still no menu and no pictures.
Four days ago i made a transition page, because i didn't want to publish the page with stock images and without menu, so i wrote him again whether he wanted design #1 or #2. Got a text at ~21:00 saying "design 2, but you need to publish it at 22:00".
I mean wtf?! He assured me he would call some people he knows to get those things. I told him, that it would be free, because of our friendship, but no support from him and he keeps stressing?! He knows i've got a full-time job and my studies going on, so my time is really limited and he keeps fking around like that?! Man it pisses me really off...12
Things happened this year so far in chronological order:
Applied to PhD and got all rejected
Graduated without a job because I thought the last event wouldn’t happen
Decided to take more shots at universities in Europe and Canada
Paper got published and got best paper honorable mention
Interviewed by couple professors and the one in Canada seems to be interested in me
School in Canada, which rejected me before, reopened my case for review
Bank account got closed because my parents transferred me some money to support my unemployment ass and bank thought it was a fraud
The review process took so long I got hopeless and thought, if I end up writing webpages for other people, why not doing it now? And did two webpages which are in my previous rant, pretty good and highly recommended imo
Canada school promised a date but didn’t follow that date, depression attack
Finally sent them an email and got an answer saying the admission approved my application and they are working on paper work. But I still don’t believe it because I’m paranoid
Got an email from a professor today confirming they are doing paper work and I should receive official paper soon.
You can see the dramatic ups and downs, but in the end, guess I’m going to Toronto for phd14
My first Dev job involved password resets. Quickly created a GUI for that shit and passed it off to IT support.
I'm from the UK. My CS teacher took a dislike to me in junior high school, dissuading me from taking the classes I needed to take computer science at college. I ended up starting an economics major and then dropping out.
With the support of my family and friends I started over as a self taught as a developer.
I'm now a Tech Director in New York and love my job.5
I used to work in a tech support
after the interview the director of the organization told me that he has been informed about my poor knowledge of the languages. I just told them that I got to know about the interview at the last minute and I never even installed visual studio until last night. I asked them to give me some time so that they can evaluate me. I asked them to give 2 weeks of time.
they agreed and after that each day I was given tasks which I had to complete.
on the 14th day the director told me that he was very impressed and wanted to offer me job. and this is how it all started in my current organization it has been more than 1 yr now
Just now saw an email from Support after I asked them to run some cleanup commands on 4 servers.
Support: u need to give us an automated job for this.
WELL FUCK YOU, Y DON'T YOU JUST DO IT URSELF.
I JUST SPENT 2HRS INVESTIGATING A PROD ISSUE WHICH GOT ESCALATED CUZ UR A BUNCH OF USELESS INCOMPETENT MONKEYS... THE LEAST YOU CAN DO IS HELP... AND WHAT I HOPE WOULD BE YOU BUILD UR OWN TOOL... BEING SUPPORT UR SUPPOSED TO HELP ME REDUCE MY WORK NOT INCREASE IT1
Although I can easily support myself through my current manual labor work, I am starting to dread going to work because I just really miss programming and server management 😞
The job isn't even that bad but idk, I just really miss devving throughout the day 😩8
Me after starting bachelors in CS
Friends: Oh um hey we have barely talked in months but now I expect you to solve my completely Google-able problem for free which will waste 30 minutes of your life because I can't describe it properly.
Family: Please fix this problem with my phone/pc/laptop. CS means you do this stuff right? Good job, we will keep pestering you with tech support.
LONG RANT AHEAD! I'M SO UPSET!
Off topic I know, sorry. Needed to vent.
So, right now I am studying Maths / Physics at University, but before that I got a HNC qualification in Applied Sciences.
While I was at college we had a very nice maths lecturer. I won't mention her name but she was very good at what she did and she always had a laugh with us.
Today, I visited the college to say hello to everyone, only to find out that she'd been removed from the building just moments before I arrived because she had a literal mental breakdown. She couldn't take the stress from the students who refused to do the work.
It all started when she tried to get in the lift. Everyone at the college knows she is very claustrophobic and so when she gets in a lift, everyone has to get out. No big deal. Except this one girl in her class, who is especially ignorant, refused to move and it sent the lecturer, who had been on the edge of a breakdown for weeks, into a blind rage. She ran up to the student and threatened to fight her if she didn't move. Other lecturers ran out and separated the two, only for the lecturer to throw her entire box of teaching supplies down the hall, smashing it into a million bits. She then proceeded to smash her head against the wall and shout "doesn't it feel better when you hit your head against a wall?". She was immediately escorted off the premises. No ambulance called. No support. Nothing.
It's safe to say her career is ruined.
Her teaching permit will be revoked indefinitely.
She'll never teach again.
She's lucky if she doesn't get arrested.
She's still not getting the help she needs because noone can be bothered dealing with it.
And its all because she couldn't handle the stress of the class she was teaching. A class that went out of their way to be mean and deliberately not do the work, because they knew they would get away with it.
I also blame the college. They were warned several times that she wasn't coping and the behaviour of the students and they did nothing. Nada.
A lovely woman who was brilliant at her dream job has been rendered jobless and mentally unstable in minutes.
All for what?
This event in particular strikes a chord with me because I suffer from mental health issues also - mostly anxiety. And lately its been getting worse. Sometimes I feel like the world is passing me by and I have no idea what I'm doing and if I'm going to fail at life, but I have support. I have counsellors and therapists if I need them. She didn't.
Sometimes I hate this world.10
I had some voucher codes for a website, which a worth a night at a hotel of your choice. This website has a function to check, whether your voucher codes are still valid. Because the website got stuck, i opened the dev console in firefox to find the reason. I found something different: behind the check function was an GET service. Very simple thing, without authentication or flood protection. So i built a python script and brute forced that thing. After a couple of hours, i had round about 20 valid codes. So i wrote to the support team and they were really glad about this. They fixed this within 2 weeks and gave me some amazon gift codes and an job offer. That was my badass moment. Very interesting, that a medium sized, international company could have so simple security issues.5
So i just learnt that Cyberpunk 2077 will release with Proton support and it will work out of the box.
Great fucking job Valve.
See you in Night City people !6
This is not an interview test just an awkward experience in general regarding interview.
This happened two years ago when I was a fresh university graduate looking for a job in UK as an immigrant (Im EU national).
Went to an interview for a web dev+tech support position. Two fat guys with tshirts met me and started interviewing me for a sysadmin position. Started asking me about disaster recovery and stuff.
Turns out recruiter messed up not only companies but positions as well. Also these two guys didnt bother to check anything.
I pulled out the job ad for which I applied originally, interviewers had a look at it and still proceeded questioning me while knowing that I prepared for completely different position interview.
Needless to say, it went terrible and I didnt get the job. I dont know if its just me or Im unlucky, but I had a lot of encounters in UK with so many incompetent recruiters.3
I've just noticed an app review that I've given and would fit right into the wk123 (that's the insult one, right?).
"Biggest pile of junk that I've ever seen. You have one job! To register the fucking phone number (which you could get with Phone permission) and verify it (which you can do with the SMS permission) and you should either have the user do that once upon installation or you automate it entirely so that it can run in the background! You can fully automate this, and it's not that complicated that it needs 10 whole seconds of loading time in between! Heck, this pile of crap can't even continue into the main view after entering the verification code! You haven't published the source code (and maybe that's for the best) but if it was, I'd probably immediately get cancer by viewing your crappy spaghetti code. Dear developer, please take a step back and (re)join the PC tech support guys. You have no place in the development world."
To top it all off, that app currently only needs phone permission to verify my number (at least they've done that much). So I figured, I've already gone through that authentication flow so let's remove that permission to abide by the principle of least privilege.
Except that the fucking crapp just goes through the "requires phone permission" shit again whenever that permission removal happens. Fucking piece of garbage!!! That such spaghetti code fuckers even have a job, it boggles my mind.4
Fixing someone else's code who left the job.
Production suddenly not working, cannot debug locally, cannot deploy to a test environment because it does not exists anymore.
There should be a contract clause that developer need to support his project for 2 years after he leaves his job.9
the fuck kind of manager are you that you tell your leads not to fucking answer their damn phones when services need restoring????? If your fucking team member can do his damn job like a grown ass adult, but sees that you (his lead) made a change and has questions, your ass better answer the phone, or i will rocket launch it up your ass, straight into your brain so it's the newest, latest, fucking hippest trend and hooked into your system so you answer every fucking call hands-free. Even when fucking "Windows Tech Support" calls you every 30 minutes because your keep expired.
There are people counting on you, worthless fuckwipe. Get. The. Fuck. Over. Yourself. And do your fucking job.
Edit: phone tried to censor me5
I hate being a fucking tech support dude. Everyone thinks it is my job to fix their device. Some girl asked me to replace her iPhone 6 plus screen a few days ago. I reluctantly said yes. I bought a screen. And I started the process. I opened the box for the new screen and it was just the screen with no digitizer. That was completely my fault. I was an idiot. I immediately buy the correct one on amazon and tell the girl, I'm sorry you won't have a phone for two days. As soon as the new package comes in, I will do the repair.
3 Days Later: Today.
Her: Has it come in yet?
Me: No, I'm going to call Amazon
Amazon: We're sorry, the thing you asked for was out of stock, you'll have to buy it again.
He was very nice, and he gave me free shipping, but this was not my fault!
Her: I have to wait 2 more days? That's like a whole week without a phone!
I had to do this for free and pay $40 for the new part. I am never telling anyone I am a developer again. I feel so fucking bad, and she's mad. And I can't do anything about it.6
Working with legacy code base, with internal language what most recent documentation is from 1998. Development language don't support integer, only float and only way to develop is in production server.
F*ck, that's my job...2
My first job was actually nontechnical - I was 18 years old and sold premium office furniture for a small store in Munich.
I did code in my free time though (PHP/JS mostly, had a litte browsergame back then - those were the days), so when my boss approached me and asked me whether I liked to take over a coding project, I agreed to the idea.
Little did I know at the time: I was supposed to work with a web agency the boss had contracted to build their online shop. Only that he had no plan or anything, he basically told them "build me an online shop like abc(a major competitor of ours at the time)"
He employed another sales lady who was supposed to manage the shop (that didn't exist yet). In the end, I think 80% of her job was to keep me from killing my boss.
As you can imagine, with this huuuuge amout of planning and these exact visions of what was supposed to be, things went south fast and far. So far that I could visit my fellow flightless birds down in the Penguin's republic of Antarctica and still need to go further.
Well... When my boss started suing the web agency, I was... ahem, asked to take over. Dumb as I was, I did - I was a PHP kid and thought that Magento, being written in PHP, would be easy to master. If you know Magento, you know that was maybe the wrongest thing I ever said.
Fast forward 3 very exhausting months, the thing was online. Not all of it worked yet, but it was online and fairly secure.
I did next to everything myself, administrating the CentOS box the shop was running on, its (own) e-mail server, the web server, all the coding required for the shop (can you spell 12 hour day for 8 hour pay?)
3 further months later, my life basically was a wreck, I dragged myself to work, the only thing I looked forward being the motorcycle ride home. The system worked though.
Mind you, I was still, at the time, working with three major customers, doing deskside support and some admin (Win Server 2008R2 at the time) - because, to quote my boss, "We could not afford a full time developer and we don't need one".
I think i stopped coding in my free time, the one hobby I used to love more than anything on the world, somewhere Decemerish 2012. I dropped out of the open source projects I was in, quit working on my browser game and let everything slide.
I didn't even care to renew the domains and servers for it, I just let it die without notice.
The little free time I had, I spent playing video games and getting drunk/high.
December 2013, 1.5 years on the job, I reached my breaking point and just left, called in sick at least a week per month because I just could not see this fucking place anymore.
I looked for another job outside of ALL of what I did before. No more Magento, no more sales, no more PHP. I didn't have to look for long, despite what I thought of my skills.
In February 2014, I told my boss that I quit. It was still seven months until my new job started, but I wanted him to know early so we could migrate and find a replacement.
The search for said replacement started in June 2014. I had considerably less work in the months before, looks like he got the hint.
In August 2014, my replacement arrived and I got him started.
I found a job, which I am still in, and still happy about after almost half a decade, at a local, medium sized ISP as a software dev and IT security guy. Got a proper training with a certificate and everything now.
My replacement lasted two months, he was external and never really did his job - the site, which until I had quit, had a total of 3 days downtime for 3 YEARS (they were the hoster's fault, not mine), was down for an entire month and he could not even tell why.
HIS followup was kicked after taking two weeks to familiarize himself with the project. Well, I think that two weeks is not even barely enough to familiarize yourself with nearly three years of work, but my boss gave him two days.
In 2016, the shop was replaced with another one. Different shop system, different OS, different CI. I don't know why and I can't say I give a damn.
Almost all the people that worked at the company back with me have left for greener pastures, taking their customers (and revenue) with them.
As for my boss' comments, instructions and lines: THAT might not be safe for work. Or kids. Or humans in general. And there wouldn't be much left if you put it through a language filter...
Moral of the story: No, it's not a bad thing to leave a place if you're mistreated there. Don't mistake loyalty with stupidity!
And, to quote one of my favourite Bands: "Nothing matters when the pain is all but gone" (Tragedy + Time by Rise Against).8
Having a co-worker who I consistently must support with using the basic funionaity of our software, getting me dragged in to a senior management meeting to tell me and my boss that I am too incompetent to do my job. All because something out of my control was taking longer than they would have liked.
This same co-worker deleted a folder on a server full of live data because they "wanted to see what it would do" then wondered why I revoked their Admin rights to that folder.
I want to scream at them every day.2
TLDR: There’s truth in the motto “fake it till you make it”
Once upon a time in January 2018 I began work as a part time sysadmin intern for a small financial firm in the rural US. This company is family owned, and the family doesn’t understand or invest in the technology their business is built on. I’m hired on because of my minor background in Cisco networking and Mac repair/administration.
I was the only staff member with vendor certifications and any background in networking / systems administration / computer hardware. There is an overtaxed web developer doing sysadmin/desktop support work and hating it.
I quickly take that part of his job and become the “if it has electricity it’s his job to fix it” guy. I troubleshoot Exchange server and Active Directory problems, configure cloudhosted web servers and DNS records, change lightbulbs and reboot printers in the office.
After realizing that I’m not an intern but actually just a cheap sysadmin I began looking for work that pays appropriately and is full time. I also change my email signature to say “Company Name: Network Administrator”
A few weeks later the “HR” department (we have 30 employees, it’s more like “The accountant who checks hiring paperwork”) sends out an email saying that certain ‘key’ departments have no coverage at inappropriate times. I don’t connect the dots.
Two days later I receive a testy email from one of the owners telling me that she is unhappy with my lack of time spent in the office. That as the Network Administrator I have responsibilities, and I need to be available for her and others 8-5 when problems need troubleshooting. Her son is my “boss” who is rarely in the office and has almost no technical acumen. He neglected to inform her that I’m a part time employee.
I arrange a meeting in which I propose that I be hired on full time as the Network Administrator to alleviate their problems. They agree but wildly underpay me. I continue searching for work but now my resume says Network Administrator.
Two weeks ago I accepted a job offer for double my current salary at a local software development firm as a junior automation engineer. They said they hired me on with so little experience specifically because of my networking background, which their ops dept is weak in. I highlighted my 6 months experience as Network Administrator during my interviews.
My take away: Perception matters more than reality. If you start acting like something, people will treat you like that.3
when you are a 19yo trying to build a portfolio and you have a mother bashing everyday that you only spend time "at the computer" and I should get "a real job" and that "your dream will never come true" really is the biggest disappointment of my dev life.
It just builds pressure and sads me. She doesn't support me cuz I'm not "doing any money".
I feel like I should just quit everything or even disappear from this shitrock that is called earth....21
Me: Hi! I'd like to apply for the front-end developer position!
Them: What's you're experience?
Me: 8 years of professional front-end development.
Them: Hmm. That won't work. What about this job, Implementation Specialist?
Me: So I have to help the customer write requirements, train the customer with new software, write documentation for the customer... you want me to apply to be in customer support?
Would I have spent the last 8 years of my life learning and earning programming if I liked dealing with people?3
Most awkward recruiter interaction was probably when I had to tell a staffing agency that I didn't want to work for them because I had already worked for them and left.
I got into IT by working for a staffing agency and I was contracted out to a large company's IT call center. Doing the usual sort of level-one tech support stuff. After my contract term ran out (and upon reminding my boss that she wouldn't be my boss for much longer if she didn't hire me away from the staffing agency), I was hired on full-time.
Six months later I left the call center and moved on to a cloud server development job in the same company. Not long after that, I got a message on LinkedIn from the staffing agency, offering to hire me on as a contractor working for one of their largest partners in the area.
I responded asking for more details, just for fun. The company I'd be working for, etc. Then I had to inform them that I had in fact previously worked for their firm, and now worked at the company that they were offering to contract me out to, and earning a fair bit more money than they were offering.
They didn't even look at my employment information on LinkedIn before sending the InMail. Just glanced over my skills, saw the magic buzzword "devops," and sent me a message.3
What the fuck man.
Why even I am working with this assholes.
Yesterday,Our technical support guy reinstalled windows(I don't mess up with technical issues because then it will be my part time job,so I show that I don't know anything about hardware).
He installed fucking 32 bit window,He was trying to installed 64 bit version thunderbird.
He wasted my whole day.16
Alright, this my fucking rant right here. Distraction? This whole company is a distraction! Boss decided to throw us all in an open work environment doing jobs that require careful concentration. Straight outta college I'm getting handed vague ideas, (make a desktop app that helps our customers put data on the internet, make an iPhone app) with out so much as an inkling of what technologies to use, just make it work.
Ok I will but when you hit a roadblock with very little resources to draw in it's hard to stay focused.
On top of that since I worked in support for a year I'm our senior support person! But sometimes support just doesn't use their brains and I'm using my time to solve very basic problems.
That brings me to my next point, the goddamn piece of shit that is our telephone. Fuck that thing when it rings it's never good. Moreover, since I don't want to get roasted for not being responsive I have the motherfucker forward to my personal cell. So I answer every fucking call and I get so many spam calls!
Not to mention I'm mainly running the hardware show around here. Shits broke I'm the one fixing it. Need new shit I'm putting the order together.
Tried to get a new guy to be the sys admin, ordered a 6th gen board with a 7th gen proc, had to pull 3 machines apart to get that sorted. Then he left bc family issues, and has been gone for weeks.
The other devs are also slam up busy, and the main product is about 15 people's piss on a plate of garb age spaghetti. (I got a lot of shit going on but at least I'm the only one pissing in my spaghetti) it's a constant run around if who does what with a code first plan later mentality causing confusion and delay.
Nobody wants to help anybody because they are also annoyed with this setup and are getting bitched at by customers or management.
Sales is mostly composed of a bunch of crackhead yes men and women who just want a commission and only half know the shit we sell and have sold 15 new features that had not been discussed. But management always says make it happen. In what priority? It's all a priority they say! Wtf.
So yea, then it brings me to me, dealing with this much chaos at work makes it seem like a high amount of chaos in my life is normal. I'm just now learning to control this.
I've had to do a lot of growing up as a person and as a developer. I've went from being the most junior to about the 3rd most seniors and I've no doubt my efforts have contributed to the growth of the company.
I'm a big believer in coding flow, and that it takes at least 15 mins to get in that flow and about 5 seconds to break it. There is no do not disturb on the company chat, everything always on fire it seems.
So fuck a lot of this, but I've done the research and where I'm at is the best opportunity in a 100 mile radius. So I am thankful for this job. Plus I usually win the horror story contest.
So TL;DR the biggest distraction is every fucking thing in this god forsaken place.5
My job in a nutshell:
*fixes app, so it's working 99% bug free*
*app is full of bugs*
*iOS 10 comes out*
*app is full of bugs*
"we can now remove iOS7 support"
*app is full of bugs*
For fucks sake!!2
Weirdest coworker was at a tech support job I had when I just graduated from college. I was training this guy and he could listen in on my calls and my wife called and he heard the conversation (nothing there) and later he suggested I should encourage her to work in the phone sex industry cause she had a sexy voice. One time I saw pornography on his screen and with the supervisor's permission we did a search on his work desktop and found a lot of it - some that was really sick!2
Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.
One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.
I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.
I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.
We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.
[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.
tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.2
Fun day, lots of relief and catharsis!
Client I was wanting to fire has apparently decided that the long term support contract I knew was bullshit from go will instead be handled by IBM India and it's my job to train them in the "application." Having worked with this team (the majority of whom have been out of university for less than a year), I can say categorically that the best of them can barely manage to copy and paste jQuery examples from SO, so best of fucking luck.
I said, "great!," since I'd been planning on quitting anyways. I even handed them an SOW stating I would train them for 2 days on the application's design and structure, and included a rider they dutifully signed that stated, "design and structure will cover what is needed to maintain the application long term in terms of its basic routing, layout and any 'pages' that we have written for this application. The client acknowledges that 3rd party (non-[us]) documentation is available for the technologies used, but not written by [us], effective support of those platforms will devolve to their respective vendors on expiry of the current support contract."
Contract in hand, and client being too dumb to realize that their severing of the maintenance agreement voids their support contract, I can safely share what's not contractually covered:
- Stream based programming
- Angular 9
- Any of the APIs
- Dotnet core
- pretty much anything not in a commit
I'm a little giddy just thinking about the massive world of hurt they've created for themselves. Couldn't have happened to nicer assholes.6
Volunteered at a hospital and made some kind of intranet for other volunteers because they wanted to use a facebook group for internal communication which I found stupid.
Made a reactjs/slimphp app and learned a variety of things while coding, unfortunately it had to support internet explorer which sucks balls.
Quit after a year because of school and a paid job, someone else is maintaining it now :)1
Doing occasional first & second level support besides my actual job of coding can be fucking annoying and time consuming.
Just let me code in peace and listen to doom metal!
"Blabla our 17 years old plotter does not respond blabla fix it please"
"My computer is so slow, make it faster"
Go die in your filthy office chairs by being pierced through the stinking butthole you ignorant endoplasmatische retikula!1
Worst things about being a dev? Boy, this will be a long one!
- Whatever I do, be it hard work or smart work, I feel I am always underpaid.
- Most people who don't know tech feel my job shouldn't take that long. "Oh, a website that should be easy." "Oh, REST services, that's cute!"
- Most people who know a little tech will be like, "Here is the code for this on Google, then why are you charging this much"
- Companies like Microsoft and Apple who are too cool to follow standards.
- Always underpaid!
- The friggin compilers and random environment vars. Sometimes you make no change and the code works on a restart. I mean wtf!
- Having to give/meet deadlines, when we know most of the times things get out of control.
- Having to work for jerks mostly who don't know squat, and can't tell the difference between a CPU and a Wooden box.
- Sometimes I wanna take a break from my laptop(traveling and stuff) , those are the times I get the maximum work load!
- Did I mention we are always underpaid?
- Because of the kind of work I do, finding a girl has been challenging. Where the heck are they!
- We have to stay always updated. Often we deploy something using a framework and the next day we see an update.
- Speaking of updates, I hate having to support for OSes like Microsoft.
- Speaking of OSes, I hate Apple!
- Speaking of Apple, I feel we are underpaid, de javu?
How much would you hate me if I wrote "just kidding" ?3
I had a delivery deadline on the same day when an urgent support request came in. My boss was a stupid sucker who was afraid of taking responsibility, and that's a vice I absolutely hate with bosses.
We had quite a heated argument where he just wanted me to give priority to both things, which I declined because I had no idea how much time the support research would take me.
Finally, he decided that I should work on the support item immediately, but only for up to one hour. He was totally surprised when I accepted that without further argument. I told him that all I had wanted from him had been a priority decision, and that was one.
Felt like explaining to my boss what his fucking job was.4
Just want to share that in August I'll be starting my career as a developer, something which I'm super nervous and excited about.
I just finished my bachelor degree, and will be starting mid-August. I've been moderately interested in the concept of programming since I was 14, but I initially didn't think I had what it took to make it my profession ("Programmers need to be good at math and that sort of stuff, right?") So I studied electronics and started at the same place where I finished my apprenticeship, working IT support. Eventually, I found myself not fully pleased with how things had turned out and quit my job to get a bachelor degree. And now, having graduated a few days ago, I'm very excited to see what my future as a developer will bring. I'm stoked and nervous at the same time, and I just wanted to share this with someone.
This happened when I got my first IT support job. Naturally as a 1st line support you get to do the fun and not at all tedious thing of resetting passwords.
So I take a ticket from one of our HR people where they say that 3 new employees can't access a certain system.
Without going into too much detail here I reset the passwords according to our procedures and be done with it.
But at the end of the day it turns out that one of those 3 new employees was the new CEO, and he was known to be not the most pleasant of people to work with.
So ofc there was a chain of emails with the words "How can someone not know who I am" in there somewhere.
Had a nice stressful weekend wondering if I'll still have a job after Monday and we had a whole new password reset procedure created because of that.3
After I spent 4 years in a startup company (it was literally just me and a guy who started it).
Being web dev in this company meant you did everything from A-Z. Mostly though it was shitty hacky "websites/webapps" on one of the 3 shitty CMSs.
At some point we had 2 other devs and 2 designers (thank god he hired some cause previously he tried designing them on his own and every site looked like a dead puppy soaked in ass juice).
My title changed from a peasant web dev to technical lead which meant shit. I was doing normal dev work + managing all projects. This basically meant that I had to show all junior devs (mostly interns) how to do their jobs. Client meetings, first point of contact for them, caring an "out of hours" support phone 24/7, new staff interviews, hiring, training and much more.
Unrealistic deadlines, stress and pulling hair were a norm as was taking the blame anytime something went wrong (which happened very often).
All of that would be fine with me if I was paid accordingly, treated with respect as a loyal part of the team but that of course wasn't the case.
But that wasn't the worst part about this job. The worst thing was the constant feeling that I'm falling behind, so far behind that I'll never be able to catch up. Being passionate about web development since I was a kid this was scaring the shit out of me. Said company of course didn't provide any training, time to learn or opportunities to progress.
That was the moment I lost faith in my web dev future.
Happy to say though about a month later I did get a job in a great agency as a front end developer (it felt amazing to focus on one thing after all these years of "full-stack bullshit), got a decent salary (way more than I expected) and work with really amazing and creative people. I get almost too much time to learn new stuff and I got up to speed with the latest tech in a few weeks. I'm happy.
Advice? I don't really have any, but I guess never lose faith in yourself.3
So... did I mention I sometimes hate banks?
But I'll start at the beginning.
In the beginning, the big bang created the universe and evolution created humans, penguins, polar bea... oh well, fuck it, a couple million years fast forward...
Your trusted, local flightless bird walks into a bank to open an account. This, on its own, was a mistake, but opening an online bank account as a minor (which I was before I turned 18, because that was how things worked) was not that easy at the time.
So, yours truly of course signs a contract, binding me to follow the BSI Grundschutz (A basic security standard in Germany, it's not a law, but part of some contracts. It contains basic security advice like "don't run unknown software, install antivirus/firewall, use strong passwords", so it's just a basic prototype for a security policy).
The copy provided with my contract states a minimum password length of 8 (somewhat reasonable if you don't limit yourself to alphanumeric, include the entire UTF 8 standard and so on).
The bank's online banking password length is limited to 5 characters. So... fuck the contract, huh?
Calling support, they claimed that it is a "technical neccessity" (I never state my job when calling a support line. The more skilled people on the other hand notice it sooner or later, the others - why bother telling them) and that it is "stored encrypted". Why they use a nonstandard way of storing and encrypting it and making it that easy to brute-force it... no idea.
However, after three login attempts, the account is blocked, so a brute force attack turns into a DOS attack.
And since the only way to unblock it is to physically appear in a branch, you just would need to hit a couple thousand accounts in a neighbourhood (not a lot if you use bots and know a thing or two about the syntax of IBAN numbers) and fill up all the branches with lots of potential hostages for your planned heist or terrorist attack. Quite useful.
So, after getting nowhere with the support - After suggesting to change my username to something cryptic and insisting that their homegrown, 2FA would prevent attacks. Unless someone would login (which worked without 2FA because the 2FA only is used when moving money), report the card missing, request a new one to a different address and log in with that. Which, you know, is quite likely to happen and be blamed on the customer.
So... I went to cancel my account there - seeing as I could not fulfill my contract as a customer. I've signed to use a minimum password length of 8. I can only use a password length of 5.
Contract void. Sometimes, I love dealing with idiots.
And these people are in charge of billions of money, stock and assets. I think I'll move to... idk, Antarctica?4
Ok.. So I'm a student striving to be a mobile developer and since the job market is non-existent if you don't have a degree here I had to take a customer support job for the moment/until I find something better.
I was handling some purchases and ask this customer to provide me a screenshot of the receipt.
Send him steps on how to do it and a video demonstration for Android devices.
Now the great part
HE PROCEEDS TO SCAN HIS PHONE SCREEN WITH A SCANNER, PRINTS THE IMAGE AND THEN TAKES A PICTURE OF THE PRINTED FILE AND SENDS IT. HOW THE FUCK SHOULD I READ ANYTHING THERE YOU FUCKING TOMATO?!?!
HE DIDN'T UNDERSTAND HOW TO TO TAKE THE SCREENSHOT!!!5
My company has two offices in separate cities but they treat each the devs of each location very very differently.
In one office the devs get full power to experiment with whatever tech they want, they just stomp their feet and management gives em whatever they ask for, freedom of choice regarding anything they are working on, to be allowed to do greenfield work or experimental stuff
But in my office we are forced to do ONLY. Bug fixing and refactoring shitty code from over a decade a go, our tech is ancient and we are not allowed to to
Shit , anything we ask for is denied
And improvements to our process is shut down with the reasoning that whatever we got works so why meddle ??
For us , management is solely focussed on making sure we respond to support calls , deployments , configurations and little bug fixing. Basically they only care that we manage to finish for out next delivery.
No new work whatsoever!
If there is any hint of something new to to
Implemented the golden boys from the other office just stopm their feet tillmthey get it or just go off and start working on it then seek permission afterwards, with their much larger team they obviously get further than we do by the time management hears about it so they end up taking over the work since they already have more done already
My manager decided to push us to attend a company devCon to share ideas with our devs from our other location. This rapidly turned into a sour experience
Basically we do all shitty boring work which puts money on the table which goes straight to those idiots to play with...
They have the guts to laugh when we mentioned that we never get anything interesting to work on
Never seen so many of our devs looking up job sites on the bus back...
This is gonna blow up in management's face...2
First rant here, and it's going to be a query to the more professional and experienced members of society (most of you).
I am currently a Sys Admin for a major company, and I develop at night. My primary employment at the moment is the sys admin job (and I code for extra money at nights).
I wanted to start a development department at the company that I am working at, but it was turned turned down. It was stated that we are not branching in development, and that we should stick to our server implementation and support. This was a prompt to me wanting to start studying officially (I wanted to get qualified in JAVA, so that I had some paper behind my name when I looked for another job). HR and my directors outright denied me the ability to study through them (they pay for studies for employees) and I was more than fine with this.
I took a loan and paid for the studies myself. Can't crush a dream, you know?
The director caught wind of me studying, and now has demanded that I develop him a mobile application for the company. I told him that I am not a mobile developer, and that it didn't fall into my key performance areas.
Note, I do my coding on own time, on my own device, and never at work. It's fully my intellectual property. It also in no way interferes with my work during the day, and has NO conflict with my contract this side.
He sent an email yesterday, this is after two months. He is now stating that I WILL do the application, and he has CCd HR and two directors.
I don't want to do the app for this company, I spoke to HR previously about this, and she said that I should try and quote it under my own company name (which I did, but it was denied as it was "too expensive").
Now I am being forced to do something that is COMPLETELY out of my roles and responsibilities, something that this company has ABSOLUTELY no desire to go into further on, and he is basically letting me know that if I don't do it, he is going to start messing with my pay.
I really don't want to do this, and I cannot afford to make my secondary job my primary at the moment. The problem is, too, that I don't have the time during the day to develop AND do my sys admin tasks (I manage more than 300 servers, and 5000 devices).
What can I do in this instance? Or what would you guys recommend, in your experience?
Sorry for the noob question, but I don't know what to do.19
Not really a rant, but here goes...
I want to personally thank each and every member of devRant! Here’s why. (First, a little boring backstory): I’m visually impaired, and stuck in quarantine like the rest of us. (Not totally blind, but y’all definitely DO NOT want me out on the roads driving,) I also work a Tech Support job which largely deals with macOS. Due to this eye condition, there simply isn’t a lot of shit to do while stuck in the house other than work and learn node.js. So my pastime has largely been to sit and read Facebook while not on the clock. One day, while working from home, I was so bored and pissed off, I googled “macOS fucking sucks” for fun, and found devRant! Your stories, jokes and rants have turned my life around! I’m no longer on Facebook. (I know, I know, but what’s a half-blind guy to do except read about COVID-19 and get more pissed off at the state of the world?) and you guys have inspired me to start learning new things and delve deeper into node, which I had put down for awhile (I’m at a kindergarten level anyway, brand new). Anyway, thanks again! I’ll refrain from asking stupid questions, I promise. But I need a TechSupportRant now...6
This is my first post. I felt like if I'm wrote this I'll just be a big fat crybaby, but i need to release this pressure from me.
I've been pretty burnt out past 6 month.
So a little bit backstory here, I've come from broken family, and currently on my 7th semester of college. But I've been part of small startup as mobile apps developer for a year and a half now.
6 month ago, it just a year of recovery from a toxic relationship that basically ruins my college life. I have really bad GPA (bad score for being absent from classes), basically no friends, and a barely passable (or even bad) skill in Android Dev. Then I got new girlfriend that really supportive for me. But after 2 months, her parents ask me if I would marry her or not. because if not, I have to broke up with her (We're in Indonesia and both of us is Muslim, so outside marriage relationship is kinda in "grey area" depend on who you ask). So I have to choose to marry her or not, and I choose the marriage. I think I have enough saving and just enough income to support both of us.
Then it's been a downward spiral from there.
The startup that I've been working on were in a pretty bad shape. I've been underpaid since the beginning (and that's not really a problem for me at that time, that's my choice and I blame no one) but abysmal growth and some miss management force us to scale back and makes me basically in a non-paying jobs.
So I take college break for a semester and been trying to find projects here and there for marriage savings, but because the weak employee protection here, lots of the projects I have completed have yet to pay the fee (even until today). And even if they paid me, most of it were really low paying jobs (we're talking $200 per 3 weeks project here, to be fair, for our average GDP, it's not bottom-low).
And the deadline is approaching, our marriage date is settled in (very) early January 2019, and i've been in this "not yet graduated but needs job" limbo. Most of employer here still has the old "Degree Based" Job specs, and not "Skill Based" one. so because de-jure I've still a "College Student" no Job listing is willing to take me in. I've apply to almost 30 Job Listing and just get interview once, and still failed because I can't move to the company area, too far and have too expensive living cost vs the salary ($300 living cost vs $450 salary, while i need to give money to my girlfriend back home for a living).
So I switch my direction to Competitions with Extra Job offering as a Bonus, and I've been pretty close to winning one, held by CIMB Bank, but still failed. It's little bit better now because CIMB came interested with me but there is red flag which I need to graduate with decent GPA before July 2019, and in current GPA? it's practically impossible.
Can it getting worse? oh it can. Remember I come from broken home family? it's inherently hard to keeps communication with both of my parents that to this day still despise each other. And while my mother is still supportive to my marriage, my father isn't. He even basically disowned me last week because my one-sided decision to marry my girlfriend, and blame my mother for being the "bad influence" for me.
And now, today, December 16th, and I'm still in this weird Limbo and have nowhere to go. with $0 in my pocket (have spent all of my savings for marriage preparation) And our marriage is approaching. I almost given up.23
Ms Word doesn't support attachments in mail merge and the fucking CEO wants me to add in the support. I hate my job now.
Time to resign...3
I have a developer job and being paid less than my uni classfellows who are in QA and support positions. Aren't developers supposed to be paid more?10
My first job. Hired as a designer. It was me and a backend dev (PHP). Company wanted us to build their e-commerce website, but the backend dev had no eye for design or front end chops, fell onto me, so I learned it on the spot.
I also did the mistake of trying to prove myself too hard and ended up doing IT, network and user support, user training, phone sales and helping the print team on designs, on top of my already taxing responsibilities, for 18k/year.
In the end, the company moved offices and I was tasked with finding and installing a new server, IP phone system, and organising the desks following a carefully crafted and approved plan. Spent the weekend doing that (had some friends that didn't even work for the company join as they knew of my struggle) only for the bosses to arrive on Monday, decide they didn't like it, and just said "change it", ignoring the plan entirely. I then left without having another job lined up and never looked back.1
Fuck you google android IME team and fuck their open source policy..
So recently i had a chance to work with AOSP LatinIME code, basically our Android keyboard was forked from very old code base of LatinIME and my job was to change its base version to latest Version available on AOSP repository. Downloaded latest Android 8 codebase. Did 2 weeks of deep investigation of what improvements we will get from upgraded code base.
And I came to know that those Google fucking cunt sucking dick heads deprecated that project and broke the whole thing to a pice of shit. Half of the code is broken with fucked up todo stuff and motherfucking missing method implementation with not implemented warnings. What those motherfucker did is that they abandoned the open-source project after they released Google GBoard, and fucked the stable code by adding quard gram support and dictionary download with multi account features which was never completed by those motherfuckers..
Those misguiding donkey shit fuckers kept a depreciated project in AOSP build tree which has not received a single fucking commit from shitty ass Google IME team, is said to be reference model of Android IME implementation..
What kind of fucking shit is going with open-source code in name of making competition high with thirt party Android keyboard developers ..
Fucking shit fucking ime team .. fuck you .. wasted my fucking time reading your shitty code base .. Fucking shit1
A few months passed. Still jobless. I am a php dev btw. In stead of giving up. I made a simple app allows people vote up and down restaurants I Melbourne Australia. https://melres.shopshop.space. I learn a lot about nodejs, react, redux, express, mongo, nginx, Ubuntu. I apply for nodejs job, IT support, DevOps, API job, backend job. All got rejected. Due to experience and competiton. I even ask I can work for DevOps for free. Still no reply. In stead of giving up, I keep learning, doing the thing I love. Focus on learn how to learn. Day in and day out. Hopefully it gets better.5
I had good support.
I got access to a computer at 10 when my mother brought home the ones they used for education to avoid them being stolen
That was a couple of sinclair ZX80
I the got to go to 5 different programming courses over the next 4 years before being able to get a summer job at 14 to by my own spectravideo 128.
At 1) I started teaching through mother job and at 18 I wrote my first commercial program for my father.
I am now 50 and still in the business:)3
me: *starts receiving emails of clients having technical problems and errors and asking for help* wat, im being flooded with all these mails!
me: *sends email to boss* umm... i think im receiving the wrong mails...
boss: nope! from now on, you'll be in-charge of tech support for our clients. good luck and merry christmas!
me: *dies internally* happy holidays to u too5
I once had a PM who would consistently ask us to fix one off "bugs" (read little design tweaks). He wouldn't even bother to write them down anywhere. He once came over and asked why we hadn't fixed one of his bugs. We had no idea what he was talking about. According to him, we were supposed to organize and prioritize according to his whim. He never logged into our task management system.
When it finally came time to sell off our work to some of the business owners, we showed some of the "bug fixes" we did because that's all we ever heard we were supposed to do. The business owners were mad that we hadn't done anything they had asked us to do. PM throws us under the bus saying that we didn't know how to do our jobs and that we never listened to him. I was so glad when he moved to be lead of the QA department. Then I wasn't so glad.
He would have bug quotas that his team would have to meet. He pitted the entire QA team against all of the devs saying things like, "All the devs suck at coding. It's our job to save the company and the world from their buggy software." He got the only good QA guy fired because he faked a bunch of documents stating that they had had performance reviews and no improvement was made (these meeting never actually took place), and that he hadn't been meeting his big quotas. He was outside of our department and was buddy buddy with one of the C-levels, so his word trumped ours.
Then one glorious day, after I had already left the company, his department was absolved into the technology group. That same day was the day he was fired.
I kind of pity him. I didn't know if he had a family, but how can a man such as that support his family? Perhaps he doesn't have a good relationship with his wife and that's why he sucked at his job?1
So at the old job, i needed support for an issue relating to Amazon S3. We used a third party Python plugin for sending files to our buckets, but had some pretty severe performance issues when trying a 2-way sync.
Naturally, I sought help on StackOverflow, and was asked to share my config. Without much thought, I pasted the config file.
Next comment made me aware that our API id and key was listed in this config (pretty rediculous to keep such private info in the same file as configuration, but oh well).
I edited my question and removed the keys, and did not think about the fact that revisions are stored.
Two weeks later, my boss asks me if I know why the Amazon bill is for 25.000$ when it used to be <100$ 😳
I've never been so scared in my life. Luckily, Amazon was nice enough to waive the entire fee, and I leaned a little about protecting vital information4
I never thought to I'd say this about an open-source project, but if I wanted to single out an unbeatable case of "Bad Design", and the manifestation of the term "Redundancy Hell", It is definitely Calibre.
Single job: To keep some e-book files + some metadata.
What it does in brief: In a single dir as your library; From metadata stored IN each file; It generates subdirs <author_name>/<title_name>(<some_numerical_id>), copies the e-book file there, generates a jpg cover from the first page and also stores it there, generates an xml file to support legacy e-book formats (but it generates it anyway even for pdfs), which contains all the same metadata for the file, including title, author and href for the cover, and also stores it there. And then, all the same metadata for all books is stored in a metadata.db in the library root folder. I don't know if there is more data stored/used somewhere in a more obfuscated way.
Not too much to ask: Change some author/title/any single field.
What is done: 💩🌋
It is so helpful, it does all the stuff by itself or its plugins; you don't have to touch anything. But it also has this amazing ability to fuck everything up without even being touched. I mean WHAT THE FUCK WERE YOU THINKING? WHAT KIND OF A FUCKING DESIGN IS THIS? A FUCKING FRACTAL?
Literally, If I had listed all my books on physical papers with a real life pen, It would take me less time that I've already wasted on unfucking the regular disasters. Fuck you and your arrogant responses to issues.
Yes this is a rant about parents and work but I don't care!
So looks like my parents are going to kick me out because I don't have a full time job and according to them, I'm not looking...
I currently work in retail and have for the past 5 years and started working day 1 that I could have, been applying for IT positions when I'm one of the highest qualified on my area but get turned down so they can pay a teenager half the amount, apply for big retail chains that are "always hiring" like Coles, woolies and Kmart, get turned fucking down.
Don't qualify for government assistance as I'm just out of the earnings bracket, can't afford my own places, don't have my licence yet so I'm fucked...
But hey, atleast my parents will be rid of me and just dis-own me like my middle brother until I have a kid or they need tech support.
Why is getting work so fucking hard when you're qualified, I'm willing to even be a call centre guy but as soon as job possibilities come up I get fucked over time and time again -,-2
Tfw you accidentally chmod'ed the entire root of your cloud server, because you've misplaced a "/".. Thank god, that there is such a thing called a 'backup'.
The amount of sweat and stress I had when the SSH disconnected and I couldn't log back in, the Apache and MySQL services that began to throw failures..
It's on moments like this, that you really appreciate the 24/7 customer-support! 😂
And all this while I was at my job, working for another company..
Half a year ago, I got fired in my job. The reason was the same always bullshit; we have very little clients, economy nowadays is terribly bad, our priorities are different now than when we hired you, etc.
The last week I spent there, I heard something about my poor performance and programming skills, and that pissed me off a lot. For six months I worked on a laravel web app for managing customers, tasks and invoices, a fucking CRM, but made specifically for that company just because they didn't know sugar, odoo, prime or whatever.
Parallel to the crappy CRM, I was told to patch some PrestaShop, WordPress and plain sites, and it was hard to communicate with customers, management ignored every email I sent, and all I was told to do was "do as they say".
The result was shit, obviously, and my work showed much less skill, knowledge and expertise than I really have.
After that, I spent a few months unemployed, studying and working as a waiter just to survive, because my contract didn't comply with unemployment office requirements for a pay.
Then I got this job, on an analytics company where guess what, I'm told to write a fucking laravel web app for managing customers, invoices and tasks. In the meantime, I design websites, and communication with customers is shit, and management ignores every single mail I send.
My salary is eight hundred putos euros again, and will contract is wet shit.
I know, maybe I am "not that good" to earn a 3000€+ salary and have a good team support.
But I'm not */that/* bad.5
So it's been a while since I've posted as my first few months at the new job have been amazing. But now I'm running into issues with a team member that I need to get off my chest.
So my new job is front end development in React. I'm brand new to it but I was promised time to learn on the job. On my first day the team member I'm now having a conflict with offered me help. He's the most experienced so I gladly took it.
But now several months in I've noticed his teaching style doesn't work for me. He'll go into long theoretical explanations whenever I ask a question and I get overwhelmed with info. And he gets frustrated with my inability to process all that, because he feels I waste his time. So frustrated that at one time he just walked out of work and drove home, which was really upsetting to everyone.
My direct manager and my mentor in the company (our software architect), as well as our scrum master (a consultant) are all aware of the conflict. I've been assigned another colleague to help me out. Things were going ok but he got sick so I had to turn back to the team member with the conflict for assistance. Of course frustrations arose again.
Now yesterday during our sprint planning meeting we had to say what we liked and didn't like about the past sprint. And I brought up I feel I need time for learning and that I don't know where to put that, since we don't have a task for it. I said I also felt past approaches weren't working out and that I'd like to take up the offer to go on training. I was trying to word it very neutral to not upset my colleagues, as they tried their best. But the colleague who I had previous conflicts with took it personal and accused me of not listening and that is why my code is awful. While all I've been doing is rely on his code to learn. Long story short it got very heated and direct manager and scrum master who were present had to shut it down.
I'm thinking of talking to my manager and mentor today. It really hurts when you're accused of maliciousness when all you did was try. I know my code isn't perfect. But I get no help in improving it beyond long winded explanations about theory. If I ask for practical help he says he won't write my code for me. Which isn't what I expect. When I say I followed his example he says I shouldn't copy. But two sentences later he says if I don't know what I am doing I should listen to him. It's really very confused and demotivating as a beginner, but he makes it about how I waste his time and ruin his job for him. I understand he tries his best and that it has to be hard when someone seemingly is as dumb as a bag of bricks. But my manager and mentor told me they support me as long as I continue to show improvement. So I asked for alternatives (training, time to study, or whatever I haven't thought of) and now I feel like the bad person. I'm already someone with crippling low self esteem, and I'm thrown into the deep end. It kinda sucks when someone then tells you from the sideline you can't swim and how swimming works. How about tossing me one of those floaty things and then maybe accept I need to hold on to that for a bit and my technique will need work until I can make it on my own? :(3
Wish me luck! Just landed a new exciting job as full stack developer! Finally I get to do what I truly want!!!
I can't express how happy I am right now! Finally done with being a supporter!! (was originally hired to only manage Windows servers and not doing external customer support)5
So I do pay for all the software that I use if they request that I do. Cannot expect fellow devs to work their butts off to create good software that makes my job easier and not support their efforts. I paid $25 for Bootstrap Studio today and was more than happy to do so.
If you use software without supporting your fellow developers you should be ashamed of yourself.3
I hope and wish that a big company will support/back up VueJS. Maybe then VueJS can be commonly seen as a job requirement.
Jeff Bezos, Elon Musk?15
I read a lot about people that think that millennial are the most entitled and demanding group of people. The more i work in technical support, or any Client based job, i know how it's an half truth.
Truth is Older people usually are WAY worse. Can't fucking make a decision by themselves, i always have to CHOOSE their fucking language. How can you so stupid, you can't figure out which language you want you computer in... You don't know which language you talk dumb fuck? (Not talking about keyboard layout here, you can imagine it's even worse! But at least i know why somebody that has no technical knowledge can be confused)
I have to take them hand by hand because they can't figure out how to read... Younger people usually just say: Okay i'll try that! Thanks! And just hang up, no fucking dicking around on things i don't know what they are doing or why they are asking. They are rarely the fuckers that want to talk to a supervisor to get free repairs and returns. Entitlement at it's best...
Stupidity and entitlement have no age. Period.9
My University's tech support are all really happy and glad to help people. Was going to look into a student job, but damn no way in hell I could be that helpful and happy lol2
(On the phone)
Internet Provider Support: "Hello, how can I help you?"
Me: "Hi, I've been unable to connect to internet for the past few hours and-
IPS: "Haven't you heard the pre-recorded message?!"
Me: "Uh... No? I'm sorry, but no message was played before you answered."
ISP: "Well, internet services are experiencing technical issues in your whole area. We'll contact you soon as it's resolved." *Hangs up*
...The company then proceeded to state that everything was fine, after a few hours. On their website. Without specifying how to manually restore the connection at all, since apparently this was needed.
This looks kinda dumb to me but... Is it just me?6
Well, I got it. The new job that is so from December first I really am a C# developer :)
We just have to agree on the salary. I will at least get more then I have now (as support technician) and well it's kinda a dream come true.2
(sing this in the "If I were a boy" melody from Beyoncé)
If I had a job,
I think I'd want to support,
this awesome platform we call devRant,
but right now sadly just can't...
If I had a job (again),
I think I would buy CodePeeen (amen),
by buy I mean I would buy plan pro,
but I ain't got no fixed income, no
If I had no school,
I'd be game dev or web noob,
I would design like in the 90ies,
pink website showing panties, oh yes...
[that'd be cool!]
If I were adult,
I wouldn't laugh at these jokes,
I would know the hard and real life,
and maybe even have a loved wife...
So about 3 weeks ago I was laid off from my dream job due to corporate bullshit. From the feedback received since then it is clear that the company made a mistake hiring a brand new React dev while they really needed an experienced one. Because the consultants who were supposed to be weren't. And the other in-house front end dev was an elitist asshole. And I never received proper feedback until it was too late. Actually I still don't have proper feedback save for some vague stuff which really sounds like the kind of feedback you'd give someone in the middle of their learning process. They even said eventually given more time I could have made it. But alas they felt they had to make a call in the best interest of the company.
Things moved fast since then, I took a week to recover and then I spent time updating my resume before getting back in touch with the recruiter who got me my last job. Great guy and he was happy to help me again. Applied to some positions, got some replies, first in person interview I go to they are immediately willing to take me on.
So now I'm supposed to start tomorrow but somehow I'm having my doubts. The company isn't an IT company but rather a fashion company. They believe in developing in house tools because past attempts with external companies resulted in them trying to push their vision through. Knowing who they worked with I agree, they tried to oversell all the time. But after talking with their developers I noticed they are behind on their knowledge. But so am I. So there was no tech interview which means I am getting an easy way in. And if they honour their word I'll be signing tomorrow for around my old wages.
So you'd think that sounds good right? And yet I'm worried it's going to be another shit show working on software without proper analysis or best practices. I mean the devs aren't total idiots, they are mediors like me and I think their heart is in the right place. They want to develop a good project but it will be just us 3 making a modern .net wpf application with the same functionality of the old Access based system currently in use. I was urged by the boss to draw on my experience and I think he wants me to help teach them too. But I'm painfully aware for my decade since graduating I'm a less than average .net dev who struggles with theory and never worked a job where I had someone more experienced to teach me. I coasted most of the time in underpaid jobs due to various reasons. But I'd always get mad over shitty code and practices. Which I realize is hypocritical for someone who couldn't explain what a singleton class is or who still fails at separation of concerns.
So yeah my question for the hivemind is what advice would you give a dev like me? I honestly dislike how poor I perform but it often feels like an insurmountable climb, and being over 30 makes it even more depressing. On the other hand I know I should feel blessed to find a workplace who seems to genuinely believe that people grow and develop and wishes to support me in this. Part of me thinks I should just go in, relax, but also learn till I'm there where I want to be and see if these people are open to improving with me. But part of me also feels I'm rushing into this, picking the first best offer, and it sure feels like a step backwards somehow. And that then makes me feel like an ugly ungrateful person who deserves her bad luck because she expects of others what she can't even do herself :(4
(I'll give some context before the rant: I'm part if the IT department of a manufacturing company (actually I'm 1/2 of the department), and all the applications (old an new - except the ones used on production line) used in the company are my responsibility, that including most of databases too... Also, English isn't my native language so there will be some words or phrases that I'll probably write wrong... Sorry for that, if there are any corrections, I'll be glad to hear them)
There will be an implementation of new "control point" on the "shipping department" which consists on a electromechanical equipment controlled by a PLC. And despite the original concept was a collaboration between 2 departments (we, IT, and Production Control), I was never taken in consideration about anything of the project... To be fair, I forget about its existence until two weeks ago.
So, a few days I learned that there are a huge delay regarding the original deadline (mainly because the supplier was delayed with the delivery of their system), and since two weeks (less, actually, because some holydays in between) I'm learning how to integrate that "P.o.S" into an existing application on a PC using a serial communication (not the main problem, as I've done that before... With another brand of PLC's) while avoiding buying any additional software (to get the communication done and in a easy way) and that sort of things... But discovering in the process that it will be necessary to acquire such additional SW in order to finish the job ASAP.
When suddenly I get the "news" that it's almost all my duty (and responsibility) to meet the original deadline, because it doesn't matter how the other departments screw all the schedule, it's the job of IT to get the shit done in time... And what is worst: they didn't said that in such straight manner, no, the implied it while making a quick test with the general manager.
I mean, WTF? Besides doing a "respectable" number of "user support" activities in a dialy basis, I also need to manage the activities of other departments? And also fix their screw ups on a schedule that I just learned days before?
And also there is a coworker (one of whom screwed up) that, almost every time she see me, is asking "how much until you'll finish?"
As I read on a meme years ago: "please, give patience, because if you give strength, I'll need bail money too..."
Damn... I don't know of the benefits of this work are worth all this nonsense
(I just posted this in a shorter form as a comment but wanted to write it as a post too)
TL;DR, smarts are important, but so is how you work.
My first 'real' job was a lucky break in the .com era working tech support. This was pretty high end / professional / well respected and really well paid work.
I've never been a super fast learner, I was HORRIBLE in school. I was not a good student until I was ~40 (and then I loved it, but no longer have the time :( )
At work I really felt like so many folks around me did a better job / knew more than me. And straight up I know that was true. I was competent, but I was not the best by far.
However .... when things got ugly, I got assigned to the big cases. Particularly when I transferred to a group that dealt with some fancy smancy networking equipment.
The reason I was assigned? Engineering (another department) asked I be assigned. Even when it would take me a while to pickup the case and catch up on what was going on, they wanted the super smart tech support guys off the case, and me on it.
At first this was a bit perplexing as this engineering team were some ultra smart guys, custom chip designers, great education, and guys you could almost see were running a mental simulation of the chip as you described what you observed on the network...
What was also amusing was how ego-less these guys seemed to be (I don't pretend to know if they really were). I knew for a fact that recruiting teams tried to recruit some of these guys for years from other companies before they'd jump ship from one company to the next ... and yet when I met them in person it was like some random meeting on the street (there's a whole other story there that I wish I understood more about Indian Americans (many of them) and American engineers treat status / behave).
I eventually figured out that the reason I was assigned / requested was simple:
1. Support management couldn't refuse, in fact several valley managers very much didn't like me / did not want to give me those cases .... but nobody could refuse the almighty ASIC engineers. No joke, ASIC engineers requests were all but handed down on stone tablets and smote any idols you might have.
2. The engineers trusted me. It was that simple.
They liked to read my notes before going into a meeting / high pressure conference call. I could tell from talking to them on the phone (I was remote) if their mental model was seizing up, or if they just wanted more data, and we could have quick and effective conversations before meetings ;)
I always qualified my answers. If I didn't know I said so (this was HUGE) and I would go find out. In fact my notes often included a list of unknowns (I knew they'd ask), and a list of questions I had sent to / pending for the customer.
The super smart tech support guys, they had egos, didn't want to say they didn't know, and they'd send eng down the rabbit hole. Truth be told most of what the smarter than me tech support guy's knew was memorization. I don't want to sound like I'm knocking that because for the most part memorization would quickly solve a good chunk of tech support calls for sure... no question those guys solved problems. I wish I was able to memorize like those guys.
But memorization did NOT help anyone solve off the wall bugs, sort of emergent behavior, recognize patterns (network traffic and bugs all have patterns / smells). Memorization also wouldn't lead you to the right path to finding ANYTHING new / new methods to find things that you don't anticipate.
In fact relying on memorization like some support folks did meant that they often assumed that if bit 1 was on... they couldn't imagine what would happen if that didn't work, even if they saw a problem where ... bro obviously bit 1 is on but that thing ain't happening, that means A, B, C.
Being careful, asking questions, making lists of what you know / don't know, iterating LOGICALLY (for the love of god change one thing at a time). That's how you solved big problems I found.
Sometimes your skills aren't super smarts, super flashy code, sometimes, knowing every method off the top of your head, sometimes you can excel just being more careful, thinking different.5
My biggest dev regret was that I've followed other people's dream.
I lost precious time into trying being the "good kid" for my family and support them in their time of need.
Now I'm considered old for a starter and getting a dev job becomes harder with each passing day.4
I fucking love my job. The boss just bought all the devs, QA and support guys brand new sit/stand desks and gaming chairs. Those chairs are so damn comfy! :)2
So, we are a web development and marketing agency. That's fine... except now it seems that we are a marketing and web development agency. Where the head marketing guy feels it's his job to head up web development.
This is NOT what I signed up for.
When you offer web services to a client, the one meeting with the client should understand at least basic stuff, and know when to pull in a heavyweight for more questions. Instead, our web team is summarized by a guy who listens to 80's rock music in a shared office (used to be just me in there) and spends his days trying to get 30-year-olds on Facebook to click an ad.
He was on the phone yesterday with some ecommerce / CRM support, trying to tell them that they have an API, that "it's a simple thing, I'm sure you have it", and that's all we need to do business with them. Which is not his call, it's my call, but for some reason he's the one on the phone asking for API info. The last time I took someone else's word on an API, I underquoted the work and eventually found out that their "API" was nothing more than a cron job which places a CSV file on your server via FTP.
Anyway, we now have a full-time marketer and two part-time interns, with another ad out for an AdWords specialist. Meanwhile, I'm senior dev with a server admin / retired senior dev, and if we don't focus on hiring a front-end guy soon we're going to lose business.
Long story short, I'm getting sick of having a guy who does not understand basic web concepts run the show because he's the one who talks to the client.3
A taxi booking platform to support functioning B2B taxing booking company that was turning over 15 million per year.
It offered portals for B2B and B2C. Rather simple concept.
Business or client raise a booking, booking is submitted to a 3rd party taxi firm we manage the booking throughout its lifetime for the client.
We had an existing legacy product in place that needed redeveloping.
Management sunk many, many millions of pounds into the project, it never lunch and teh company was sold off twice will extreme losses each time. First sale was in the millions and the second was for 500k.
This was a result of poor technical choices made by past lead developers and extremely poor choice of management who cared more for managing their reputation as they were self aware of how much knowledge they lacked.
The technical aspect of the company was created a child company of the parent. This child company was responsible for the downfall of the parent which was functioning well and making a profit.
The company as a whole has since been liquidated thanks to that project. Many out of a job.
I jumped ship after 8 months as I couldn't continue to work with the crazy management. By crazy I mean they should have been in a tincan.3
This is real rant, not one of these funny stories!
So, I spent 4 years to get a Computer Science degree, and did two specializations, 3.5 years more in Uni. I have 6 years of experience working in IT, from support to programming. I also speak 3 languages.
I'm from a South America country, and now I'm living in EU.
I'm 30 now and earning a little more than a MacDonald's cashier earns in the US. I have to live in a shared apartment like a fucking Uni student. I have nothing, no car, no house, no girlfriend. WTF!
IT is a fucking lie! Profession of the future my ass!
In Uni they said that finding a good job was easy, that companies would literally grab us by the neck to work for them. LIE!
I did found a low paying job though, where at least I could learn a lot more.
People were really satisfied with my work and I even received a proposal of one of our clients to work for them, but the offer wasn't good enough.
I tried entering some big companies as a Trainee, but it was so ridiculous, they said they were looking for an IT person, but they asked things related to economy and other stuff that had nothing to do with IT. I always failed in the group work/interview, it was so ridiculous, I remember one candidate saying her dream was to work for the company since she was a child, SERIOUSLY!
When the opportunity came, I moved to EU and now I'm working as a dev. But as I said, I'm not satisfied with it! In the US the yearly average software engineer salary is about 100K, I earn less than 1/4 of it. And don't come saying that US pays more because of the cost of life, here the cost of life is the same or even more expensive, a super small apartment/loft is at least 180K, a simple new car 18K and a Big Mac costs 4€.
In the US, the average salary of someone that just graduated from uni is 60K to 70K! LOL
In EU, it's super hard for someone to earn 100K, that's why many companies are creating offices here, good workforce, 2 to 3 times smaller salary!
IT also sucks because it's too volatile, there's new stuff all the time. Someone always has to come with a new language, new framework, new library, etc etc. And you have to keep learning new stuff all the time.
Also job openings always ask for experienced people, like you must have at least two years of experience with VUE.js, or something.
Do you remember the last time you went to a doctor for a checkup, did they use a new tool, or did something different during the checkup? Probably not, the medic don't have to learn new stuff all the time, he is still using a stethoscope, he is still placing a wooden stick in your mouth to check your throat...
But in IT, almost no one nowadays is going to create code using CoffeeScript, they instead will use TypeScript.
I read an article saying that an IT professional must study 20 hours a week to keep up with new trends. So I must work 40 hours and study another 20? LOL
It's not that I don't like learning new stuff, but this sucks, I want to maybe learn something different or have a hobby.
Today I regret going to uni, I feel it was a waste of time and money. They taught things like calculus and physics that I never had to use professionally, and even programming stuff like linked lists I never had to use.
If instead I had studied dentistry or studied to be a ophthalmologist I think I would be earning more, would be working more independently and wouldn't need to keep up learning new things so much.
Also to work in IT you don't need a diploma, I read an article by a dude that learned programming by his own, did some software for his portfolio and got a job at Google.
When I read these kinds of story I regret even more going to uni, It really feels I wasted my time.
For these reasons I can't recommend going to uni to study IT, if you want to go to uni go study something else!
If you want to study programming do it on your own, there's everything you must know online for free, create a portfolio, and look for a job or even try working for yourself!
Living the life I have now, there's just no incentive to keep going.
Should I keep learning new stuff so maybe I can get a better job that will still pay low, or quit and try creating something on my own?
Or even ditch IT all together and go back to uni? LOL NO!7
So I just realised it's been a while and I haven't updated this story.
So the job mentioned in the previous post did not work out. Things were tough for a while after that but then all of a sudden I had 4 interviews back to back. I guess everyone got the 2021 budgets and suddenly knew they could afford me.
So had an interview at a small company, only 6km from my house. A week later second interview, another week later, when I had the other 3 lined up as well, third interview as they wanted to physically meet me. The first two were digital.
They also only offered me 47% of my previous salary but they said there was a salary review after probation (3 months) and another at the 6 month mark.
Another interview was for more just a general "the printer's not working" type job. I went for that interview as at the time, I'd take anything that paid enough to cover the bills. They also made me an offer for 47% of my prev salary. I turned them down as I was about to sign for the other gig. I recommended my brother and he got the job.
The monday of that week I had an interview at a bigger company. They called on 11th Nov offering almost the same as my last salary and wanted me to start on the 1st of Dec. So I took that one as it was double the other two. I then got delayed by 2 days with starting because they were having trouble getting my equipment sorted. All's well now.
It's a support job, not dev but it's internal 2nd line so at least it's not customer facing. They want to grow me into an RPA role, which I'm down for. I figure I'll kill 6 months doing that and worm my way into microservices.
The forth company, I didn't even actually for the interview, it kept on getting delayed and by the time they came op with a date, I had already signed my current contract.
Overall, the job is not what I expected but it was a godsend as I was about to sign for half as much money. Finally, I can pay all my bills, catch up on debts and even save a bit!
Thanks for the support and encouragement from those of you who have been following this story
I'm pissed off as fuck. By far these were the worst fucking 2 weeks in a very long time.
My grandma died. At work I had to do shitty tasks and IT support for stupid end users, like an overpayed PC technician. I couldn't find any time to write a single line of code on any of my personal projects.
And I still can't find a fucking developer job. I feel like I'm stuck in this IT hell forever.
Most basic job description for my work wouĺd be "Sitting in front of a computer 8-10h a day, watching the same old shit unfold in different ways."
devRant feels like a support group.
Lying recruiters really make my shit itch.
A couple of months ago a recruiter got in touch on linked in as he’d seen my cv on Indeed or somewhere.
He asks what I’m looking for and I tell him I want to move to a more development focused role rather than mosh mash of support, admin and Dev that I do at the moment.
He’s says he’s got just the role at a fairly local software company, and that the role would be at least 90% development blah blah blah.
So I set up a video call, and it immediately becomes clear that they want someone to do support/admin who might get to do a tiny bit of dev (they mainly asked about my experience with HTML) and I could tell they lost interest when I said I was more interested in backend development etc.
They didn’t want to progress the application as I wasn’t what they were looking for, which is fair enough they weren’t what I was looking for either.
But, do recruiters intentionally set out to lie to applicants about what a job is/entails or do they either get duff info from clients, or just not understand the job specs they are given?
I mean it wasted my lunch break (not including calls with the recruiter) and an hour of time for the CEO and Dev from the company.12
This isn't a funny rant or story. It's one of becoming increasingly unsure of the career choices I've made the path they've led me down. And it's written with terrible punctuation and grammar, because it's a cathartic post. I swear I'm a better writer than this.
- I left a low-paying incredibly stable job with room to grow (think specialized office worker at a uni) to become a QA tester at a AAA game studio, after growing bored with the job and letting my productivity and sometimes even attendance slip
- I left AAA studio after having been promoted through the ranks to leading an embedded test tools development team where we automated testing the game (we got to create bots, basically!) and the database, and building some of the most requested tools internally to the company; but we were paid as if we were QA testers, not engineers, and were told that wouldn't change; rather than move over or up, I moved out to a better paying, less fabulous web and tools development job for a no-name company
- No-name company offered one or two days remote, was salaried, and close to home. CTO was a fan of long lunches and Quake 3 Arena 1-2 hours at the end of every day. CTO position was removed, I got a lot of his responsibilities, none of his pay, and started freelancing to learn new skills rather than deal with the CFO being my boss.
- Went to work as a freelancer for an email marketing SaaS provider my previous job had used. Made loads of money, dealt with an old, crappy code base, an old, cranky senior dev, and an owner who ran around like the world was on fire 24/7; but I worked without pants, bought a car, a house, had a kid, etc;
Now during ALL of this, I was teaching game dev as an adjunct at my former uni. This past fall, I went full time as a professor in game dev. I took a huge pay cut, but got a steady schedule (semester to semester anyway) and great benefits. I for once chose what I thought was the job I wanted over more money and something that was just "different". And honestly, I've regretted it so much. My peer / diagonally above me coworker feels untrustworthy half the time and teaches the majority of the programming courses when he's a designer and I've been the game programming professor for 8 years (I also teach non-game programming courses, but those just got folded into the games program...); I hate full-time uni politics; I'm struggling with money for my family; and I am in the car all the time it feels like. I could probably go back to my last job, which had some benefits, but nowhere near as good; my wife doesn't want me back to working in the house all the time because that was a struggle unto itself once we had a kid (for all of us, in different ways); and I have now less than 24 hours to tell my university I want to not pursue longer term contracts for full-time and go back to adjunct next Fall (or walk away entirely), or risk burning a bridge (we are reviewing applicants for next year tomorrow, including my own) by bailing out mid-application process.
I'm not sure I'm asking for advice. I'm really just ranting, I guess. Some people I know would kill to have the opportunities I have. I just feel like each job choice led me further away from a job I liked, towards more money, which was a tradeoff that worked out mostly, but now I feel like I don't have either, and I'm trapped due to healthcare and 401k and such. Sure, I like working more with my students and have been able to really support them in their endeavors this semester, but... that's their lives. Not mine. The wife thinks I should stay at the university and we'll figure out money eventually (we are literally sinking into debt, it's not going well at all), while most people think I should leave, make money, and figure out the happiness factor once my finances are back on track and the kid is old enough to be in school.
And I have less than 24 hours it feels like to make a momentous decision.
Yay. Thanks for reading :)2
I did a project once and it came back to haunt me - this is how I got the job I have now:
I was already working for the company, in the second year of my vocational training as an electronics technician when I got a assigned The Project.
In brief, The Project was a kind of measurement automation implemented with some arduinos. I was tinkering with them at the time in my free time so they must've thought 'Hey, great, she can do that, so she can also do The Project!'
Just that I couldn't - after investing nearly a year, getting frustrated because of the lack of time, support, knowledge etc. The Project died quite unceremoniously and I resumed my training normally.
I just wish devRant already existed back then, it'd have made up for some spectacular rants - The Project was fucking nerve-wrecking due to incoherent behaviour by some hardware and I had to battle the whole big, ugly thing more or less alone as an apprentice.
If it hadn't died at the time it did I feel like I would've brutally murdered it with a shovel - that is, if someone actually would've cared enough to buy me a shovel.
But it ended and I let it go.
In the last year of completing this vocational training, my feeling of "This is not enough" and growing boredom with the routines of my future job had manifested. I wanted to go back to university but also continue working at the same time.
I wasn't ready to do freelancing nor did I want to quit at that time - most people there are amazing and I'm still learning much from them - so I asked early for a student position and got one.
And to get some continuity in my work, it wasn't just any student project I was assigned to but The Project. It came back alive, laughing at me, leaving bodies of dead electronics in its wake, after all these years.*
And that's how I got my current job.
*(They asked me if I was OK with it and they dropped the Arduinos and other hardware in exchange for a bit more software. Also I have a team of great engineers which I can ask for help anytime should I get stuck, so I got that going for me which is nice.)
Why would some companies advertise a job post as Software Engineer, and only to find out deep in the process after doing multiple interviews, that it’s actually a support job??
Seriously why the fuck do that? That’s disingenuous and misleading as fuck?
And why would a dev be dropping a dev job and experience to do tech support ? Is it even worth it?
Even if it is, can you easily switch back to an actual dev job afterwards?
Wow the things some of these companies do 😶🙄😑🤦🏾♂️4
Anyone please remember to ask if the project|s that you're going to work on do|es need Internet Explorer support.
If it's the case just expect any resemblance of modern frontend development skills go backwards into the backward compatibility territory and never going forward.
I'll start looking for another job, can't be bothered for this payment and regressing my dev skills for client needs.
Again FUCK YOU IE!6
Not mine, but absolutely essential rant:
"You start by meeting Mary, project leader for a bridge in a major metropolitan area. Mary introduces you to Fred, after you get through the fifteen security checks installed by Dave because Dave had his sweater stolen off his desk once and Never Again. Fred only works with wood, so you ask why he's involved because this bridge is supposed to allow rush-hour traffic full of cars full of mortal humans to cross a 200-foot drop over rapids. Don't worry, says Mary, Fred's going to handle the walkways. What walkways? Well Fred made a good case for walkways and they're going to add to the bridge's appeal. Of course, they'll have to be built without railings, because there's a strict no railings rule enforced by Phil, who's not an engineer. Nobody's sure what Phil does, but it's definitely full of synergy and has to do with upper management, whom none of the engineers want to deal with so they just let Phil do what he wants. Sara, meanwhile, has found several hemorrhaging-edge paving techniques, and worked them all into the bridge design, so you'll have to build around each one as the bridge progresses, since each one means different underlying support and safety concerns. Tom and Harry have been working together for years, but have an ongoing feud over whether to use metric or imperial measurements, and it's become a case of "whoever got to that part of the design first." This has been such a headache for the people actually screwing things together, they've given up and just forced, hammered, or welded their way through the day with whatever parts were handy."
First off murphy is a bitch. Week started off good, nothing bad happening then friday night came and i get an email about a site being down. Ok check it out real quick, cert is expired. No real big deal just a 20 minute fix, didn't bother me that i didn't get an expiry alert. Now is where murphy decided to be the biggest fucking bucktoothed cocksucker, generate a csr for a wildcard domain using an existing key and sent it off when i get it back the private key doesn't match the cert. Again ok maybe i fucked up, generate a selfsigned cert no fucking problem. Contact support to see if they have an idea. Oh now is when it gets fun, the fucking dumbass preceded to tell me how i didn't know what i was doing and how i just had to generate a csr and private key at the same time after i explained to the bastard that I've already tested it with a selfsigned cert. (How does this fucker have a job) By now apparently i was pissed off enough to scare murphy's pansy ass away cause i told the fucker to refund my money, got a list of 30 subdomains and setup letsencrypt on it. Now the part on this that is fucking hilarious is that it took me damn near 24 hours to be called a fucking idiot from a guy that doesn't know his ass between a hole in the fucking ground and 30 minutes of being pissed off more than i have been since i took anger management classes in the 9th grade to say fuck it and switch.7
Joined a startup which does webscraping. I never knew that webscraping can be so much monotonous. I feel like I am doing a damn support job. Apart from that websites keep blocking the scrapers, and that is another thing to be fixed. jesus christ, non devs keep asking for ETA about how long would it take to complete a certain task. Thanks to remote work, I have been burnt out every day, and have been working for 14+ hours everyday!!!!! God help me!5
This week we had a live production issue that our staff were catching/fixing on the fly. We're a relatively small software team without any direct external customers, so this is not too unusual.
Unfortunately, the person in charge of dealing with these issues didn't resolve it during the work week, so we were stuck with it over the weekend. Said responsible employee left at 2:30 on Friday without figuring out how we'd deal with the problem without any staff in the office to intercept problem cases. Better yet, he drove all the way back, and was there from 3:30 to 4 and promptly left again without telling the rest of the team what was going on with the production issue. We asked how it happened, what it was, etc, but didn't focus on his fix (in hindsight, a mistake).
Since it's his job, I assumed that he would let us know what was up before he left on Friday. It turns out that he never addressed the production issue at all and just decided to leave.
A junior developer and I spent two hours contacting management (who, at this time are already at home with their families) to get clearance to either shut the system off or fix it. No one wants to give it and no one that's high enough up to approve the decision is available.
In the end, we asked the weekend mechanical support team (some friends of mine) to monitor the issue and they kindly accepted.
All of this could have been avoided if my coworker had either told us his plan earlier (so we could ask about the lack of coverage), gotten approval to shut it down for the weekend, or covered his own ass before he left for the day.
Ugggh. I get that we all make mistakes, but I really hope this guy shapes up soon.
my job went from being a programmer ==> technical support girl for the whole company D:
its kinda annoying because its mostly about amazon ec2 instances and i have to chat with the support team from amazon when something goes wrong while following the steps (that the others could have followed instead of going to directly to me to make me do it)
now i have to try and fix all the problems occuring in the servers :((6
So today I had an initial interview for a tier 1 analyst position (it's a student position). The interview went really good, and I pretty much landed it and my next one is going to be next week. It sounded pretty awesome, but a part of me thinks it's going to be a tech support position more than anything else. Nevertheless, I hope I'll get the job, it seems like a nice gateway to more awesomererer jobs.
So here's my question: can any of you guys tell me more about this type of job? How mundane or interesting is it? I'm probably not going to decline the position, I just want to be ready for what's coming.9
I just wasted 4 hours debugging a wordpress plugin because the API was returning only the first element of a list. I posted it on support forums, downloaded the plugin's source code and tried to manually find the cause, and I was about to post an issue on the plugin's github page.
It turns out that I forgot I had '$' in my insomnia json filter.... I should probably look for a different job.3
@dfox and @trogus I was just wondering how do you support yourself and devrant? Do you have a day job or are you freelancing or is devrant making money to sustain you and itself?7
How many of you have started a job and ended up doing something totally different, and how did deal with it?
I was hired to be an SQL Developer, writing reports, views, stored procedures etc, but knew I would be asked to do some work on some internal c# apps.
Roll on almost 2 years and I'm pretty much a DBA in all but name, and the C# app I was supposed to be doing a little work on is now mine, so as well as being the sole programmer, I'm also the product owner, 1st, 2nd, and 3rd line support.
All of this and I've not even had a change in title, let alone a pay rise that reflect the new roles and responsibilities I've taken on.9
Company makes you doing end user support additionally to your (dev) job, so you have no time to do the latter.
Fuck this I need to ventilate.
Thinking about job change because maintaining and extending 3 years old codebase (flask project) is FUCKIN exhausting. It was badly written since start by someone who obviously didn't know much about python. (Going by commit history.)
- if var != None / if var == None
- if var is not None / if var is None (well..)
- Returning self-parsed obscure JSONs from dict variable
- Serializing dictionaries into database by str() (both sqlalchemy and mysql support JSON format) - THEY ARE ALMOST UNUSABLE OTHER WAY AROUND (luckily, python can deal even with that)
- celery tasks, the way they are called they BLOCK the whole flask (not bad in itself, but if connection breaks there are no errors, nothing it just hangs)
- obscure generator/yielding that contains return of flask's response in itself
- creating fifteen thousands of variables one by one where they would look so nicely as dict keys, and hey they are then both MANUALLY SERIALIZED into returning dict by "%s" (string formatting) [okey, some of them are objecst like datetime but MATE WTF]
- many, many more, PEP lint shall not pass
I would rather deal with fresh startup owners wanting me to program unicorns in one week then trying to extend and manage zombie-like projects.
Nothing personal against the firm I actually like the place.3
I fucking hate Microsoft. I fucking HATE it.
I'm supposed to be setting up a Hyper-V VDI environment on a Windows Server 2019 instance. I got all RDS roles installed, but can't see any fucking templates to make a collection out of.
I don't think that the RDVH role got installed correctly because it can't communicate properly with the RDCB, but both roles are installed on the SAME SERVER. I get stupid and unhelpful errors like "Error: 0: ScenarioBasedDeployment: Job Finished for Cmdlet" and when I tried to create a Quick Start Deployment: "QuickVMCollection: Provisioning job failed. Reason: ". Yeah, I typed that correctly. No reason listed.
I reach out on Technet, and I'm told that I need to contact Microsoft Support directly because my problem is beyond the scope of the forum.
I try contacting Microsoft Support, and they want to charge $499 for a one-time helping fee.
My company does not want to spend any money, and we do not already have support services.
I'm supposed to have VDI set up and working by Friday.
Not specifically a Dev job, but I did do a bit of development at this wifi startup. It was a wifi shop where we set up wifi for hotel clients all over the US. Anyways, they said I would make great money doing "on call" support, and me being an intern and naive I said absolutely I'd do it. Well 3 months later I was put on call essentially every day and one weekend I was with my mother and it was her birthday. At her party at this nice restaurant, with all of our close friends/family, I got a call. It took me 45 minutes to solve because of how idiotic the clients were, and after that I got 4 more calls equally as frustrating and long throughout that night. I asked for help from employees, the owner, ANYONE. Nobody helped. Needless to say I emailed the owner and said farewell that following Monday.
Do not touch Salesforce.
Especially Salesforce Marketing Cloud.
It is a fucking joke this product even exists. Buy Hubspot instead. Marketing Cloud is the single worst piece of software I have had to implement out of 4 years working in software and a lifetime working in tech.
Literally nothing works. You click a button and bam, nothing. The UI actively lies to the user. Nothing is guaranteed to work and support is some guy in India who shrugs his shoulders and walks away. Things will randomly break and warning messages are tiny, indecipherable babble that mean nothing.
If you are dev, walk away. If you are a potential customer, walk away. This company DESERVES a bad reputation for the absolute heap of dogshit that is Marketing Cloud.
The worst part is that it's likely going to affect my job and my career because of how fucking dogshit it is.
Fuck Salesforce in case the messaging isn't clear.5
*sometime during my sophomore year in university. I was a Biology major and just switched to Computer Science. I'm currently a senior graduating in the Spring.*
Me: "Mom and Dad I changed my major to Computer Science!"
Parents: "How will you be able to make a living playing games?"
Me: "I won't be playing games, I'll be coding/programming things and building software."
Parents: "I thought you wanted to become a doctor?"
Me: "Well I decided I wanted to choose a career that I like and I also didn't want to stay in school for 8 years. Also, the salary I can make as a developer/engineer is close to that of some doctors."
Parents: "Well we wanted you to go to be a physical therapist. We feel that it's the best option for you."
Me: "I think this is my best option because there aren't even enough people available to fill the jobs that will be around when I graduate. Which also means that I can make a higher salary."
Parents: "Well I guess we'll see if you can make a living and provide for a family just playing/making games."
Me: "That's fine I never needed your support anyways."
*My parents thought that if the job wasn't physical labor then it wasn't a "real job". (Idk how they decided that a Physical Therapist was a "real job") I moved out less than a year after this argument because I was constantly put down by my parents for coding/programming as well as playing video games in my spare time. They thought it was childish. This has shown me what I won't do when I become a parent.*
*Just a side note: I have paid for everything I own that wasn't gifted to me since I was 18 and had a job while attending college. I also got a scholarship to go to college, so my parents didn't have to pay for any of it.*2
So the company decided to go agile. I am now a scrum master. And we have the local product owners and all. They made us do daily stand-ups.
I don't know what is a scrum master. Nobody knows what the hell is a stand-up. It seems to be an akward 30 minutes every day, when local product owner asks questions and demands status reports.
I did some googling and it seems that the scrum master is supposed to just support the team and solve problems. In our version the scrum master finds out the system architecture and requirements, fills the backlog, does the system design and reports to the project manager(s). Also reports to the clients about the general project status in an executive meetings. I also do the sprint planning, in which we fit the vague features that we are told into time tables with ready told dates.
Oh yeah, the team is just 2 guys. One of them is me. And the other guy relies completely on me to daily tell what to do, review the work and also answer all the project and company level questions that pop into his mind. He gets angry if he doesn't receive ready-thought solutions to all problems, since "you're the boss and it's your job to tell us what to do".
This is going to be a great year.4
MENTORS - MY STORY (Part II)
The next mentor was my first boss at my previous job:
2.- Manager EA
So, I got new in the job, I had a previous experience in other company, but it was no good. I learned a lot about code, but almost nothing about the industry (project management, how to handle requirements, etc.) So in this new job all I knew was the code and the structure of the enterprise system they were using (which is why the hired me).
EA was BRILLIANT. This guy was the Manager at the IT department (Software Development, Technology and IT Support) and he was all over everything, not missing a beat on what was going on and the best part? He was not annoying, he knew how to handle teams, times, estimations, resources.
Did the team mess something up? He was the first in line taking the bullets.
Was the team being sieged by users? He was there attending them to avoid us being disturbed.
Did the team accomplished something good? He was behind, taking no credit and letting us be the stars.
If leadership was a sport this guy was Michael Jordan + Ronaldo Nazario, all in one.
He knew all the technical details of our systems, and our platforms (Server Architectures both software and hardware, network topology, languages being used, etc, etc). So I was SHOCKED when I learned he had no formation in IT or Computer Science. He was an economist, and walked his way up in the company, department from department until he got the job as IT Manager.
From that I learned that if you wanna do things right, all you need is the will of improving yourself and enough effort.
One of the first lessons he taught me: "Do your work in a way that you can go on holidays without anyone having to call you on the phone."
And for me those are words to live by. Up to that point I thought that if people needed to call me or needed me, I was important, and that lessons made me see I was completely wrong.
He also thought me this, which became my mantra ever since:
LEARN, TEACH AND DELEGATE.
Thank you master EA for your knowledge.
PART I: https://devrant.com/rants/1483428/...1
My biggest regret was leaving school for the workforce. I had aspirations of climbing the corporate ladder and maybe even being a leader or CEO someday myself.
It unfortunately took me too many years to realize it’s all a complete scam. You end up wasting away working on the most soul crushing of stuff, all to support someone else’s dream, and the people on top are not those who deserve to be there, but those who schemed and manipulated their way to the top. They often have zero idea what they’re doing and you end up having to do their job for them, while they take the credit and the big bonuses.
I had (and still have) many brilliant ideas for creations, but not one of my employers has cared about anything other than their bottom line. You are nothing but livestock to them, and they will treat you as such.
I wish now I’d just stayed in school and worked on my ideas and theories in an academic environment. If you think for a second companies will give a shit about you, think again.1
It's been a long time since I've felt the need to rant about anything here. This is the only appropriate place other than Reddit I can think for for now.
Why the ever-living FUCK does every 'entry-level' tech job, even fucking DESKTOP SUPPORT, require more experience than the fucking DEVELOPER AND ENGINEER OF THE INITIAL SYSTEM COULD POSSIBLY HAVE?! I'm a fucking high school kid trying to find a decent job that doesn't involve sales bullshit, because if I go into sales I'll want to KMS. Put me in a back room fixing shit, monitoring shit, better yet scripting shit or something like that and I'll be FUCKING PEACHY. I will do wonders. But no, these people must think that my resume (WHICH IS 3-YEARS STACKED WITH INTERNSHIPS ***IN TECHNOLOGY***) is bullshit. WOW.
Fuck this. I'm sick of looking for these shitty jobs that'll make me want to jump off of a bridge into a cliff which I'll then voluntarily fall off of into shark infested piranha water. Can't there just be a simple "Hey, we need a guy who can fix tech, maybe help people within the company with their computer issues, you look nice" kind of job? I haven't had fucking TIME to get any kind of certifications yet. I just got into fucking college, FOR BUSINESS IT NONETHELESS. DOES THAT PROVE I'M AT LEAST FUCKING INTERESTED IN WHAT I SAY I AM FUCKERS?!7
One of the downsides of my job is that I do User Support at three levels...
Sometimes they can with a valid support request, and sometimes it can be a easy one, sometimes isn't.
But there are times when they came with an idiotic situation that (most of times) it can be avoided if they can read the fucking message that the application in question show to them.
In those times, I already knew the problem they have by the time they already finished to describe it... In the meanwhile my thoughts go down into a rabbit hole and forgot the whole point of the call 😂
Oh... Well, at least I can fake that I was passing inside a tunnel 😂4
Never been promoted.
I was at my last job for 3 years 6 months (first out of uni), my last mid year review I was discussing my performance with my manager, he said I was doing everything I needed to be promoted, just needed to wait a bit longer. I had been performing at that level, with that extra responsibility, for 18 months.
I've since left for a job at Amazon, start in a week, and will literally double my salary. The thing that annoys me is I was one of the most junior engineers in the building, but giving support and teaching almost every engineer in the office. Granted, the company was only 30 people (mostly engineers), but still felt undervalued...4
My first freelance dev job thing, turned out alright. For the first year though, the dev job thing became a tech support thing. Oh the horror.
Applied for a new job today! It's in a different city, but it's with a company I'm familiar with, doing tech I'm familiar with. They provided my current employer with managed hosting and occasional bugfix and upgrade support before we completely changed our tech stack last year.
I've been feeling sort of stuck in a hole for a while. I'm unsure about moving, but it's partly of my own making and I was unsure about starting here when all the tech was new to me. I've been here 3.5 years, my first actual dev job, and I do think I've done what I came here for.
So in just a matter of minutes my job security has crashed and any week could be my last again all because my jobs head office decided to change everyones positions in management...
So once again I'm back to square one in yet another useless fucking job search with barely anything to offer other than 5 years of retail experience and 3 years of IT support... Fan-fucking-tastic, would almost be more survivable to just go on centre link at this point -,-
Stuxnet's job quest part 3:
(TLDR for the two parts: I'm interviewing for a job at the tech support center at my uni. Had a phone interview last week, questions like they asked below.)
So they called the me Wednesday and asked to set up a face to face interview. I go in on Wednesday for the interview.
What kind of questions should I expect? Similar to the same ones asked during a phone interview, such as:
• If you could be anyone, who and why?
• What do you know about us?
• Steps you'd take to troubleshoot issues?
• Explain a virus to a technologically illiterate person.
Or are the face to face questions more in depth and I should prepare a bit more?2
This story is really quite amazing.
I got into my current company thanks to keeping a friendship from a quasi-ex-girlfriend. She got me in contact with her husband, who besides being a fellow nerd was also a highly-respected guy inside the company. Which is to say his name carried quite a bit of weight, and got me an interview and ultimately a job.
I got in via Support, but finally got promoted to developer last year, and have been enjoying it quite a bit.
Getting a developer job without experience. Spent 2 yrs in a support project. Only thing I was able to learn was linux.1
So, after crashing and burning during my last interview I’ve applied for another job, this time as a Technical Support Engineer.
Bringing my aspirations down slightly to spend a bit more time building up my experience.
But, the job is for a good company, and I can work from home.
First dev job is my current one.
I'm a software engineer in test, writing automated UI tests for web and mobile apps.
Its pretty great. I work from home with flexible hours. I have a boss but he doesnt manage my dev team, he just checks in to make sure I'm getting support, training and have all my questions answered. My dev team is myself and 2 other people, both of which are cool, and all the work is dev-driven.
Might just stay here until retirement, that sounds easy.2
At my previous job I was working with cliets as a support for our application. One client had problem printing invoice so they caled. Was web application so invoice was first converted to PDF then you would print it.
I ask client if they have Abobe Reader installed. Her response was some thing like that: " I don't know what are you saying. Its is like you are talking chines."
I asked for remote access, fix problem.
Still don't know how they managed to use application.
Job BS that made me consider quitting?
Huh. so timely.
With my previous employer, it was the whole "we're doing Agile and sprints and all the things" with "finish the project in six weeks plus here are some more requirements" garbage. Plus my tech lead always let the business roll over her and add unplanned requirements during a sprint without adjusting the deadlines set by the project managers. In summary: a fuck-all combination of Waterfall deadlines, Kanban tickets and Scrum timeboxes.
At my current employer, it's our business partners who're a bunch of douchebags that don't plan for anything except making sure their bonuses stay intact. Recently they terminated support for a third-party product that literally drives 99% of their web application then says to us "Hey, we need to build our own replacement for the vendor product using an entirely new stack. You have 3 months or our clients will get pissed." Oh, and these business partners keep raising new issues without any documentary basis except "this doesn't feel right" when they test our in-progress work. So helpful <sarcasm />
On the bright side, I'm getting paid whether or not this project fails, so... meh.
This February, I posted a !rant here ( https://devrant.com/rants/1999689/... ) about getting a NLP internship with the help of the community.
In the past few months, I have gone up, and now I have a job offer from a small organisation (StrataVAR) as their Python dev.
I received the offer letter today. Since I am in the third year of graduation, then want me to work parallel to the university classes, they pay way above Indian freshers' average, and they have put me in a team that works on things I like.
It would not have been this way without the help and support of the communities I'm a part of, such as DevRant and StackOverflow (obviously). I just wanted to thank all who cared and helped. It means a lot.8
They think that this is a phase of my life and when I will become an adult I will leave that stupid things for a true job like medic. Thx for the support mom and dad! :')
I wonder if it even makes sense to save my paid leaves. A lot of my tasks are blocked due to access issues that the support team have been dragging on for weeks. I'd rather take this as an opportunity to sleep all day knowing that someone's deadline isn't dependent on me.
On the other hand, so many flights are on sale for next year and my human has been eyeing every country's border like a hawk. The thought of brewing beer at the beach is too tempting. It would have been my first time getting out of the country and I wouldn't pass up the opportunity of someone holding my leash while I bark at and attempt to bite random people in different countries. I just wish he was here with me but at the same time, I'm glad he's in a place that have more access to nature he can explore instead of being in the depressing city where I live.
Meanwhile, my place is looking better than ever. Grout? All white. Balcony? All grass. My kitchen is almost complete. I have six one-month old cherry tomato plants and I have four other types of plants waiting to sprout their first leaves.
I've been trying to get a hold of some local materials and try to come up with a hydroponics system that would support local products and suit small apartments well. Something that doesn't require much attention with some automation too. I'm thinking about several things I can do to earn money so I can quit this goddamn job that I don't care about.
I'm tired of having to be "present" in "class" like a school kid just to earn money even when there's nothing to do. "Oh, but you can always do this and that, learn this and that." I don't give a fuck, man. The shit I want to learn has nothing to do with my current job.
At a previous job I had, there was a bug in the payment code, we did not know anything was wrong until the customer support team began receiving some crazy emails stating that our company emptied their bank account. Then we investigated further and thousands of customers had their banks emptied. So the payment team went big hunting, found the problem to eliminate further chaos.
Unfortunately the person responsible for this huge screw up was not fired immediately, but did resign soon there after.1
For all the hate that Java gets, this *not rant* is to appreciate the Spring Boot/Cloud & Netty for without them I would not be half as productive as I am at my job.
Just to highlight a few of these life savers:
- Spring security: many features but I will just mention robust authorization out of the box
- Netflix Feign & Hystrix: easy circuit breaking & fallback pattern.
- Spring Data: consistent data access patterns & out of the box functionality regardless of the data source: eg relational & document dbs, redis etc with managed offerings integrations as well. The abstraction here is something to marvel at.
- Spring Boot Actuator: Out of the box health checks that check all integrations: Db, Redis, Mail,Disk, RabbitMQ etc which are crucial for Kubernetes readiness/liveness health checks.
- Spring Cloud Stream: Another abstraction for the messaging layer that decouples application logic from the binder ie could be kafka, rabbitmq etc
- SpringFox Swagger - Fantastic swagger documentation integration that allows always up to date API docs via annotations that can be converted to a swagger.yml if need be.
- Last but not least - Netty: Implementing secure non-blocking network applications is not trivial. This framework has made it easier for us to implement a protocol server on top of UDP using Java & all the support that comes with Spring.
For these & many more am grateful for Java & the big big community of devs that love & support it.
Today I dont feel that good.
I have only 1 month of my holiday temporary job left. After that Im going to university, the place that i have been dreaming about, the place where finaly i would finish my projects, where i would meet people like me that could support, help me with my passions.
I have no idea where i got that wave of saddnes. Normaly i dont feel that way. Job is unconfortable and sometimes stressing a bit but it is not the end of the world.
I just want to stay in confy bed for the whole day but i cant, i need that money for uni.
I tried to code yesterday but i just couldnt focus! Always when i try to finish the project, no matter what it is i just lose my motivation, its just gone.
Sometimes I wonder if that university is going to be as good as i was imaginig it, after numerous rants on devrant about their uni im not so sure... That dosent help me with my mood.
Is my terrible mood caused by loneiness? bad diet? or lazyness?
I just dont know... I just want to feel better. I just want to survive that month somehow, without that crushing feeling and constant depression.3
soo after finishing 1 year of my 2 yr CS program, i moved back to my hometown so my partner wouldn't have to keep commuting for her career. couldnt get a cs job here with no experience and only 1 yr of school and like basically no portfolio to show for myself, i took a customer service job in a tech company with a lot of support for career pathing.
end goals are to end up working for their software dev team, mid goal is to switch into their web dev team from customer service since the career pathing is WAY easier from customer service to web dev, then web dev to sw dev rather than customer service straight to sw dev
so in the meantime i need to be practicing and building my portfolio but FUCK i have NO motivation and with coronavirus fucking up my life and everybody elses all i wanna do at the end of the workday and on weekends is melt into my bed in a semi-comatose state
i woke up early today to get some work done on my portfolio but all im doing is watching grey's anatomy and playing mobile games
i used to feel so motivated and excited to code but the excitement is gone and now even doing stuff for myself is a lot more like work than play
just need to rant it out rn4
In my firm we've got a shadow IT team where I'm part of. Sometimes we need to call the "IT support team" who are lacking the knowledge of common IT sense. Some weeks ago I called them up to extend our ip range since we've got no rights to do it ourselve. They replied with: please disconnect the cable and reconnect it. (Bear in mind our lease time was 24h)
Some other guy called me up to check my pc for viruses... he was looking for the task manager so I pushed ctrl shift esc and he asked me wondering HOW did you do this? He even didn't know things like %appdata%. I had a talk with him and gave him as much tips as I could.
The poor fella
Thanks for reading my nonsense post1
So, my current company builds a ERP system hand has a far to complicated database with one k tables and over 2k procedures. I started working there 3.5 years ago, well, first 2.5 years were educational. But I was mostly doing support work. From time to time I was tasked to do some interfaces ( around 15 currently I think) but since a few month I am just completely fucked up and don't know what to do. I still don't really get how this fucking huge database is supposed to work. I have 2-3 interfaces alto implement at the same time. Then I should create a app to allow users to stamp the personal and assignment times. Also I was tasked to create a html5 webpage ( never did something like this before) for also stamping times and some additional data to create a service report for customers on the fly. And finally I should create a asp.net based website for a dashboard overview which should be customisabke by our customers, which I also never did before. In the meantime I also have around 10-15 support tasks a week, and I don't see myself getting anywhere near finishing anything. But I am getting constantly approached by the boss and my team leader for not really getting anything done, even though they have no idea what the other one told me to do. And my boss has no idea if time management, he asked me how long a feature of the app would take and I told him at least two days and somehow he told my colleague I would be done in 4 hours. So currently I am permanently stressed and slightly depressed and I have no idea what to do, and I am just afraid of losing my job, because I am not able to finish my tasks.1
Fuck software thats locked behind, some kind of partner portal or some other kind of bullshit, for software to like devices as example, where the device is the product its self and not the apis.
The time i have wasted some of the days last and this week on contacting support is ridiculous. (at least at the end the support was pretty nice to give me access to what i needed)
Like all the problems i had run into the past few days, could easy been solved in like in a few hours maybe faster, if all the bullshit wasnt locked behind some partner portal, to understand the bullshit of locked behind" partner shit", i couldnt even fucking download the drivers.
It pisses me pretty much off, since it makes me look incompetent for wasting so much time, on something i know i could have done faster (this is my first apprenticeship so i really want to do a good job)
I started as intern at the place. Worked unpaid for 4 months. Then they started paying. That's when shitload started. 5 web developers and 10 projects. 1 months later they fire one of us. Next month they fire another one. 3 developer and 8 projects. No documentation for they projects that were already started before I went there. Provide support for 3 year old project and nothing for reference. Salary was paid 10/15 days after the month war over. I couldn't take it anymore so I have a two months notice before leaving job. A month later all of the 3 android developers gave their notice. After we left, they haven't still paid us our final month's salary. Reason was it was not formal east of leaving and they projects we worked on haven't rolled out to market yet.
Talked and then mailed them the resignation two months in advance is not formal then I don't know what is.
Also how can the project be rolled out when there is specification change every 6 hour to 1 day on the project. Also we completed what was given to us and then the project hasn't rolled out because of new changes in the specification.
Was once interviewing for Ops support roles looking after multiple websites wrote in java, rails, php with some rest apis, apache, varnish and more....
We were also starting moving towards automation and devops practices so we needed to expand...
We have a great CV from someone who had all of the technologies and chef mentioned on their CV so we were positive....
Invited to interview and something wasn't right..... I dropped a "so you mentioned a few different languages on your CV, can you talk me though some of the applications you've looked after and what languages they were written in, etc?"
His reply.. "yes I looked after a lot of applications and helped people with them in English"
Me "oh.. Okay.... So those apps which software languages were they... You mentioned things like Java and Php and automation tech like chef?"
Him "well yes they were all sorts of things but I predominantly looked after the apps that were wrote in English... Didn't deal with any wrote in java or chef... Just English"
Me ".... Does anyone else have any questions?"
Safe to say we didn't offer him the job....
Can't wait until I'm done at my current workplace (about a month left). I've had enough of this fucking shitty ass ancient ASP.Net ERP-system and employer.
For the system:
1. The build times are horrendous and eats up all CPU power.
2. The "classic" UI and UX is absolute garbage. If I was an accountant, I would go nuts trying to invoice someone. Companies pay millions to use this garbage.
3. Besides the "classic UI", there is a mishmash of different JS frameworks plastered on top.
4. Absolute no fucking technical documentation whatsoever
5. The in-house relational database is a mess, no relations, entirely denormalized, no documentation.
6. The frontend is structured in HTML tables with iframes inside <td>
1. If you're a implementation consultant and you quit your job, you get stripped off all your projects, you won't get to join anything social and you're placed on 1st line support for three months. They might as well force them out.
2. Anyone can work from home anytime they feel like it without any valid reasons, and believe me they do.
3. The senior devs are overworked as all hell. By the end of the year, some of them have hundreds of flextime hours and won't get anything in return.
4. The CEO seems like a jolly guy, but when you quit, he doesn't like you at all. He also acts like a bigshot, always getting driven around meetings when there is literally a very good metro network in this city.9
So today i had to visit this banks site to do updation on a document but for some reason the modal dialogue that was supposed to open was not working and i couldn't continue to next step.
On an attempt to contact customer support, i browsed the site for relevant details. As i do that, i observed this site is so shitty that it can't even properly render on Google Chrome! It was an horrific experience finding info in that site.
Finally found the customer support form and as I clicked the "submit" it didn't give any feedback whether it was processing or not. After like over a minute of uncertainty, it got redirected to a 404 page.
Frustrated, I went on to their twitter and I almost tweeted calling out their terrible web developer team.
But, my instinct told me to calm my titties and i tweeted a regular confused user tweet.
Got their attention and few hrs later i got a phone call from someone working there. He didn't sound like a customer service representative from the way he spoke. He told it was an issue with their website and had fixed it. I tried again as he was on the line but it was not working for me. And then i shared screenshot of the issue. He tested it again and said it was working for them. Still not working for me. ( Probably cache issue on my end ). Thought he would suggest to clear cache and try. But he asked me to try on another computer since it was working for him.
As i searched for a another system, i got a call from customer support guy and he said he will do the update on their end and told me to tell details. Since the info was not that sensitive in nature, I went with it.
Pretty sure the other guy i talked to was a developer.
This made me think - had i tweeted out a mean tweet calling out their shitty website it would have been probably awkward talking to him - I'd have to be mean again. It could've ruined his day, maybe he was under pressure from his pm that he had to make the phone call. He probably hates his job already managing that shitty legacy code..
I don't know - either way, I'm glad i was able to keep myself calm and not be a source of negative energy.1
So good to see flash finally be put to pastor. Am I sad no flash sucked from a developer standpoint but even more from a business standpoint! Why? Here’s why!
....Yes it was fast in the sense of quickly getting content out and functioning BUT this ment you are at the mercy of Adobe / Macromedia (depending on the timeframe) for support AND mercy of the company whom create the browsers for support.
Meaning your product is fully reliant on others for existence and can easily not exist if one of two other beings choose.
For developers shame on you for accepting this you should never have supported this.. if you did it was just for a job you are suppose to be experts in your field and when management came to you for guidence you allowed this technology to be used rather than saying no this isn’t good! It’s too risky...
Fuck... how many people choose a career path that made them flash only developers.. well guess what becuase you niched yourself now your out of a job... rethinking now?
CAN ANY OF YOU TELL ME WHAT OTHER WIDLY USED TECHNOLOGY IS RELIANT ON A SEPARATE ENTITY?!
geee it would be a shame if one day that technology was phased out or no longer supported and then a date was picked and boom shutdown... geee that would suck...
I remember for years before it was announced it would be ending ... I said development around flash should be avoided at all costs because of it’s reliance on someone else for your product to function and exist...
Let this be a foreshadowing/ warning... learning experience/ AMAGE.. to those who use similarly situated technologies...
Developers you were warned.
Businesses you were warned.18
Flutter has most pathetic support for background job execution 😡, it's not worth learning, until the framework matures enough8
Hey, guys, little help here I am about to graduate and I want a job as Linux support engineer or junior sysadmin but apparently, the job experience required for these jobs is 1-2 years. Any suggestions how should I proceed with this because my other option will be to opt for software developer then.
Thanks in advance.3
So, we are having a SaaS service for people where they can build X stuff. It is all fine as long as you are using basic things there, no complex cases and so on. Even on some complex - it does work just fine.
Here's the rant itself:
The production server throws us errors every 5-10 minutes that something broke and fails to do job X. At first we were all hands on deck fixing it ASAP to make it stable to later realise that most of these cases were users doing stupid shit. Then we began to fix the core issues rather than chasing every single issue there is (costs are important you know) - funny enough, we get few support requests a week and our 1h response time + 24h fix time usually buys us that customer and allows t o leave a great impression.
So all in all, bugles production is good but great support - is way better. Users can deal with issues especially if they are experimenting there but when they need answers - you'd better give it to them.1
I work in tech support right now... 80% of my job is waiting around for presenters to show up to events and end up not wanting any tech.
I give software support to Rugged handhelds in a company and everyday some IT support moron comes to me with a crazy request. The day just started and...
IT Tech: "Hello, C, can you improve the touchscreen sensibility? It's not so responsive and sometimes we have to click more than one time to something work"
Me: "That's ok, the rugged ones that you have are very old, besides they have resistive screen, so your fingers won't do a good job"
IT Tech: "THERE'S NO WAY TO FIX IT? I guess I'll open a ticket for you to study more calmly about the issue"
Me: "If it's not a software thing, I can't do that, I don't have hardware skills, I guess you'll have to call our provider about that, but, before you do something, try to recalibrate your handhelds, the majority of the users don't do that at the system's start and the touch experience really can become a mess"
IT Tech: "Hmmm, I'll try that, otherwise I'll back to you, thanks!"
I am open to suggestions of a magic batch file/ .NET CF 2.0 software that will turn their handhelds into a Galaxy S6 touch experience. THANKS!1
Manager X: (logs a support ticket) "Agent is unable to access system using the password provided."
Me: "You're going to have to narrow it down a little, we have over 1000 active agents."
I hate the support side of my job...
So I keep receiving emails from these dumbass positivity addicted folks who I believe work for the ministry of social development or some shit. I got my first job (an internship) from them through my school during senior year, they had me work "tech support" at elementary schools, where the government had recently given away shitty laptops for the kids.
Well that job sucked, I couldn't actually help the brats fix their machines because we weren't allowed (or given tools) to fuck with the hardware so nine out of ten times all they had me do is fill out forms and send those broken piles of garbage straight to the manufacturer. How thrilling. I got paid a laughable sum after about six months and spent the whole fucking check on tickets to see Robert Plant. No regrets.
Now either I left a good impression or they were extremely short on personel because they offered me an actual job the following year, but the experience left such a bad taste in my mouth I never sent a response. But they've just kept emailing me about "opportunities for skilled young labourers" and dubious shit like that, and honestly since I'm both unemployed and curious I just felt the need to fill out their stupid google form and sign up for what I'm fairly certain is the dumbest fucking bootcamp in the history of bullshit guidance groups.
Do I do this because I'm desperate or bored? I think it's a little bit of both. I don't expect anything but let's see what comes out of this, I really, really need some fucking money and no one's hiring dumbass selftaught retro-graphics wankers like me right now. I might at least get a few laughs out of it.2
I got into development only a short time ago.
My mother paired up with a partner who was a dev making some serious cheddar when I was just barely not a teenager anymore, while I was working shitty low-wage customer service gigs.
Honestly, the only reason either of them could give me for doing it was the money.
A couple years went by, I was extremely fortunate: found a job within 6 weeks of finishing a year-long program at the local technical college which only yielded me a basic cert. By that time, my mother's partner had long lost their job, and I had paid their rent (twice my own) on two separate occasions. I went from usually having about a hundred dollars after bills to last me until next paycheck to five times that.
A couple more years go by, I'm doing pretty well supporting my own family now (my wife and child, not anyone else) and somehow doing way better now than the people who spurred me ever did. I no longer have a reason to compulsively check my bank account out of worry that I'm overdrawn.
Now I'm locked in an endless battle in my mind to find a correction for every flaw in my life, or at the very least a workaround. I go to bed and wake up thinking about the same things: my work. Buuuutttt.... My family has everything they could ever need and more.
So I guess I could say the support I got from my family was:
* an initial nudge in the "right" direction
* a reality check on what the industry can be like
* a sentence to eternal damnation by changing my paradigm on everything
The year was 2006. During the first half of my career, I use to work in the NOC. This was before I made my transition to software engineer. I worked on the third shift for a bank services company. The company was on a down turn. Just years earlier they just went public, and secured a deal with a huge well known bank. Eventually they entered a really bad contract with the bank and was put into a deal they couldn't deliver on. The partnership collapse and their stock plummeted. The CEO was dismissed, and a new CEO came in who wanted to "clean things up".
Anyway I entered the company about a year after this whole thing went down. The NOC was a good stepping stone for my career. They let me work as many hours as I liked. And I took advantage of it, clocking in 80 hours a week on average. They gave me the nick name "Iron Man".
Things started to turn around for the company when we were able to secure a support contract with a huge bank in the Alabama area. As the NOC we were told to handle the migration and facilitate the onboarding.
The onboarding was a mess with terrible instructions that didn't work. A bunch of software packages that crashed. And the network engineers were tips off, as they tunnel between our network and the banks was too narrow, creating an unstable connection between us and them. Oh, and there were all sorts of database corruption issues.
There was also another bank that was using an old version of our software. The sells team had been trying to get them off our old software for over a year. They refuse to move. This bank was the last one using this version, and our organization wanted to completely cut support.
One of the issue we would have is that they had an overnight batch job that had an ETA to be done by 7 AM. The job would often get stuck because this version of the software didn't know how to fail when it was caught in an undesired state. So the job hung, and since the job didn't have logging, no one could tell if it failed unless the logs stopped moving for an hour. It was a heavily manually process that was annoying to deal with. So we would kill the JVM to "speed" the job up. One day I killed the JVM but the job was still late. They told me that they appreciated the effort, but that my job was only to report the problem and not fix it.
This got me caught up in a major scandal. Basically they wanted the job to always have issues everyday. Since this was critical for them, all we needed to do was keep reporting it, and then eventually this would cause the client to have to upgrade to our new software. It was our sales team trying to play dirty. It immediately made me a menace in the company.
For the next 6 months I was constantly harassed and bullied by management. My work was nitpicked. They asked me to come into work nearly everyday, and there was a point I worked 7 days with no off days. They were trying to run me so dry that I would quit. But I never did.
On my last day at the company, I was on a critical call with a customer, and my supervisor was also on the line. My supervisor made a request that made no sense, and was impossible. I told her it wasn't possible. She then scalded me on the call in front of customers. She said "I'm your supervisor, you're just a NOC technician, you do what I say and don't talk back". It was embarrassing to be reprimanded on a call with customers. I never quite recovered from that. I could fill myself steaming with anger. It was one of the first times in my adult life that I felt I really wanted to be violent towards someone. It was such a negative feeling I quit that day at the end of my shift with no job lined up.
I walked away from the job feeling very uncertain about my future, but VERY relieved. I paid the price, basically unable to find a job until a year and a half later. And even was forced to move back in with my mother. After I left, the company still gave my a severance. Probably because of the supervisor's unprofessional conduct in front of customers, and the company probably needed to save face. The 2008 crash kept me out of work until 2009. It did give me time to work on myself, and I swore to never let a job stress me out to that degree. That job was also my last NOC job and the last job where did shift work. My next few jobs was Application Support and I eventually moved into development full time, which is what I always wanted to do.
Anyway sorry if it's a bit long, but that's my burnout story.
A couple of years ago, I was invited for an interview after applying for a part time job as a C/C++/Assembly developer with customer contact to earn a bit of money while studying at university.
Throughout the whole interview they didn't ask me a single question related to the work I was expecting to do. Just a couple of questions about my team skills, how I would react in certain difficult situations and how my studies were going. Nevertheless they seemed pretty pleased with me and asked when I could start.
I was somewhat irritated by that, especially because I was still a beginner in some areas and made that quite explicit in my application. I asked what kind of projects I would be working on and what skill level was expected of me.
"It's pretty straightforward. Just pick up the phone and go through the checklists we'll provide. You'll pick it up quickly."
Turns out they didn't have an opening for a programmer. They were looking for somebody for a first level phone support minimum wage job and simply used an old ad for a programmer's position "to attract more technically minded people".
I rejected respectfully...
What the actual fuck? Who even does something like that?1
Job review time,
(just a random pick from the a list).
Translation: "Chief Calculator Officer"
"Anyone can design or spec a product, get it manufactured overseas and get it to market. But will it be good? Will people buy it?"
Translation: "We're looking for a miracle"
"Take on a top notch team that is going places in Electronics, R&D and advanced product development."
Translation: "Professional Excel engineer wanted"
"This company is a little-known success story that has been operating for over X years, making mission-critical electronic equipment for use by consumers, professionals, government and industry."
Translation: "Design weapons and tamagotchis."
"Working as part of the Senior Leadership team, you will have charge of the I.P. engine and product development team spinning up new ideas and throwing them out the door."
Translation: "You're success is our success. Your failure is your failure."
- Generate New Ideas
- Push for new products
- Drive manufacturing
- Manage a cross disciplinary team that includes Electronics, Software and Mechanical
- Project Manage new projects to completion
- Interact with marketing and sales to drive results"
Translation: "We've never hired one person to be a whole team before but we think it will work."
"On your first day, we expect:
- Strong Leadership experience and skills
- Solid Engineering Fundamentals
- Experience taking new and existing products to market
- Experience with manufacturing high-tech, mission critical equipment
- Commercial Acumen
- Bachelors in Electrical or Electronic Engineering"
Translation: "We expect you know where to hide the drugs already."
"Nice to have:
- Experience with Defense or Medical Systems
- R&D background
- MBA, B. Commerce or similar"
Translation: "By clicking on this job ad your background check is already under way."
- A loyal and oustanding team will be there to support you
- Extremely knowledgeable experts to guide you
- Incredibly smart founders to mentor you
- The opportunity to work on a real product
- Extremely generous salary package"
Translation: "Our last dev has removed the Warrant Canary. Can you pleeease put it back?!"2
Recruiters with no clue (a recurring theme it seems).
Got an e-mail this morning via LinkedIn proposing a position in Zurich (Switzerland) doing customization of an application according to business needs, configuration of interfaces, gathering of requirements, 2nd level support etc.
DID YOU READ ANYTHING MY LINKEDIN SAYS? I work in storage support (doing mostly troubleshooting of FC/iSCSI issues between storage and hosts), and live in Amsterdam, and while I would like to pivot to a SW dev job, this seems to be way over my grade of experience, plus I have no desire to go living in Switzerland.
This is not a happy rant...
Got a new well paying job. Moving up in life. But my wife is not in the same place... She had quite a few career struggles and just lost her current job... It wasn't even a job she went to school for, just whatever she could find...
Now she's getting quite depressed. Luckily she's not envious at me, but does keep saying how lucky she is to have me.
I really want to help her somehow, but this is really a thing I just don't know how... And it just looks like she's not handling it too well. Joking about suicide and crying about being useless... She also keeps saying that all she can do now is be a housewife. We did seek out help for her. But still... I really want to give her better support. I feel useless here.18
Been working shitty odd jobs since I was in high school and college. Spent the majority of 2017 looking for any entry level tech job just to see what kinds of jobs I can land with current work/school experience.
Needless to say I had the absolute pleasure of quitting a doctor's office that I spent five years at. Now I'm in my first week working in tech support where they're actually going to pay for me to take classes and get certs. Couldn't be happier and I'm writing this to send positive energy everyone's way.2
A little story which happened my SECOND day on the floor after getting hired to do customer-facing phone support for my current job (can't mention the name, NDA). Customer from Detroit calls in:
Me: "Thank you for calling (company), my name is Guru, how can I assist you?"
C: "Uhhh, yeah. I need to get back into my ID. I can't backup my tablet or phone, and y'all are kinda holding my data host-" <Loud gunshots>
C: "oh! Shit!" <sound of running feet>
Me: "Everything OK sir?"
C: "Fuck! Naw! Hang on!" <more running, jumps a fence, skids to a stop>
C: "Ok, I'm safe, I'm safe... So what I gotta do to get y'all to let me back into my shit?"
*MUTE* Me: "First of all, what the fuck are you doing on the phone with me when you should be either A) calling the cops because, I dunno, just maybe some trouser stain is attempting to kill you, or, B) FIRING BACK, MOTHERFUCKER!!"
*REAL* Me: "OK, first you gotta… (outlines step 1,2,3... etc)
C: "OK, that sounds easy enough. I'll try it when I get to the office, I'm on my way there now- shit. Hold on again..."
(talking to someone on the street): "what, him? That dude? Over there? That dude... In the shirt?What the fuck!? Are you sure? Hold on, sir! I'ma call you back..."
Last thing I hear before the line lets go is a large BOOM!
Sometimes it's best to just sit back and sip your coffee...6
The sounds coming from the support department remind me of a bunch of high schoolers:
Crying, Yelling, and Bitching about everything under the sun.
If you hate your job so much, GTFO 🤔5
I used to work in IT support during my training, this is the most accurate description of the job:
If everything just works people will be like "what do we pay you guys for?" And if something doesn't work: "what do we pay you guys for?" ...*sigh*1
It's been almost 4 months since i got my first software engineer job.... They only have me doing test support. Should i be concerned? Or is this a regular thing?4
So started my new job this week (first Dev job after 4 years on various support desks) it’s going ok, but for some inexplicable reason they use visual source safe for version control.
I had to google it, i can’t even install it on Windows 10!8
Had trouble to connect to our MySQL database, so I decided to open a ticket to the Database admins. At least they are pros and I'm sure they'll help me:
"Hey guys, I have trouble connecting to [Hostname]. I guess it's a firewalling issue would you take a look? Attached are screenshots, saying hostname not found.
Hey Dominique, are you sure the password you used is correct? Is it yours or the sysuser pw what you sent to the server? How did you send it?
Me: (kind of confused) Hey dear admin, did you look at my error message? It says Hostname not found. What do you think how I provided any credentials?
Support: yes, I saw your screenshot and don't see any password entry. That's why I asked!
Me: Well, than... ok... go and search for another job. Yeah and consider fucking yourself. Kisses.
So they're kinda the same
Took a support job because it paid double a dev job
Got a job after having a really tough time this year2
If you think some developers are a dumb.... you've never met support...
They need "training" to use systems they should already know...
I didn't know the system much either but just by looking at the screen and trying a few simple options, I figured it out...
I need a new word, and maybe job, what is dumber is than a monkey?5
It's been almost 2 months since I quit my job, more or less, and seeing my Github contributions plummet from daily to nothing is very disheartening.
I tried applying for some jobs during this time but can't even land an interview. My motivation has slowly descended to being almost non-existent, only wanting to earn enough to support my hobbies. I officially have no motivation nor any aspirations in life now except to play video games and eventually, possibly, die alone.6
I currently work in data analysis.
Yesterday one of the colleagues working in a different department came to me asking if I could fix his malfunctioning headphone set :/3
So, this Thursday I'm starting new job. Finally I can say arrivederci to any WordPress and support things. I'm gonna work in Laravel for minimum 2.5 months and then it's quite possible I will also work in .NET. I'm pumped by this, but also I will have to learn a lot just in time.1
When your boss is micro managing you and you forget to let him know you’re fixing to move onto the next issue at hand. He gets pissed, but then it’s suddenly okay because you remember you’re about to start a new job.
Me, working hard on a SQL project with a deadline that is half what it should be with no support from the other people on the project and was mostly made with with data I imagined would be in there cos no one could get me any fucking shit done (i.e. effectively designed, built, tested, fixed, upgraded, documented on my own for an entire weekly/monthly/ad-hoc analysis process that would output various reports for internal/external/management)
Manager - man who is a known waste of space but for some reason is in charge of the smallest part of the project, shouldn't have been fucking involved fucking management guzzling stain magnet...
Manager: Hey, do I need to refresh the database?
Me: ............I dunno, do you think we should refresh the database that this entire project is reliant? I mean...why do we need up to date transactions to analyse? Wait....you telling me it's not been being refreshed this ENTIRE time?
Manager: No....you never said I should. So should I?
Me: ..................I never said you should!?!? Are you not in the meetings talking about dependencies?????? Do you think i should have up to date trans or just run this with old stuff????? Why would you not update it!??!!?!?!? Its transactions...... (Desperately trying not to punch through my screen, through his, into his throat)
Manager: I think i'll refresh it and add it to the job?
Me: ....................(goes back to work cursing with music in so I think its quiet but who knows).
Tard, don't know how he even gets to work without someone holding his fucking hand.
Happy ending, I don't work there anymore :p
Sad ending, his spirit of tard follows me to my new jobs and possesses someone (or three sometimes)
well I start my first dev job in a week and a half. after telling my family I was resigning from my helpdesk support gig, they asked about the pay and didn't understand why the dev job payed more.
I tried to explain it and I think about half of them got it but the older half still just associate it as "computer stuff"
!rant - it's a THANK YOU!
Had the problem so far that I could not start some apps in docker containers with GPU support (e. g. Chromium).
After a long search and a lot of help from the community, today's update of xf86-video-ati (1:7.8.0-2 -> 1:7.10.0-1) has finally fixed the bug. Yay!
Thank you very much Arch Linux and all the great maintainers. You're doing an awesome job.2
So we now answer IT support calls. I’m a developer that does help desk support work. Is it just me, or does anyone else find that extremely fucking annoying? I don’t want to spend my day being interrupted all the time to solve an IT problem when I’m employed as a developer. Fuck sake. The worst bit about all of this is I can’t find another job because there aren’t any. Glorious.2
When people tell me they're computer illiterate, they either know their exact Windows version to the Service Pack and can utilize the task manager effectively or they don't know that their computer desktop is different from their browser homepage. There is no in-between.
using namespace plz;
So I have a soft cozy internship for a large retail corporation, the workplace is fantastic and the people are nice. We run into problems where this company outsources to India for almost all of its programming leaving their "software engineers" to answer emails and support 15 year old applications. This is obviously not the work I want to be doing. I want to create. This company also pays slightly less than average for an entry level programmer. I have one year of college left as well. At the end of this internship it is almost guaranteed that I get a full time offer but I only get 2 months to accept or decline. I feel like I'll say no.
So I guess what I'm asking is, should I turn down the safe first job and go for work that will make me excited in the morning or take the easy soft underpaid email answering job?
Short contract job, helping a solo dev.
Me: what's these "200" everywhere?
Him: the max number of sensors we support. I know it should be a define, but it just became that way.
Me: <shrugs. Well, I'm only staying here a couple of weeks. Goes on working on my own branch>
A week later, manager says: "now we need to support 400 sensors!"
Solo dev: <searches and replaces all occurrences of 200 with 400. The program breaks>
Me: what happened?
Him: I only changed the max number of sensors!
Me: Mmm. <searches for 199 as well... Bingo. Creates a define, searches for 198 and 201 for good measure. Gives him no comment about my change>3
After years of procrastination and pushing myself. I’ve finally managed to breath life into my app.
It was a journey of 3 years coding it in android launching it to my community. Then almost competing writing the iOS app. Play store taking down the android app for 64bit BS and me not finding time to support both platforms amidst my hectic day job.
Finally scrapped both the codebase and re-wrote everything in flutter.
Anyways, Feels good man.
Wish me luck 😅
Version 2.0.2 seems like version One now :D6
Development: we need Nginx installed on *insert server list*
Me: ok, let me get in tough with the platform team.
Platform team: This should be installed in the userspace, Unix teams don't support this.
And here I am, trying to get a reverse proxy running on servers on which I do not have sudo rights.
Since it doesn't work, it's my fault, both sides block the door.
I installed it locally on a virtual machine, but the compiled or installed code doesn't work once copied.
The joy of being an "application engineer". This job title means nothing!12
I've got a bit funny situation.
I wanted to make small application to speed up my dad's job, app is about duplicating models in X website (I don't want to say directly what website).
So I started by checking it has API, Yup, It has, but you need OAuth ID, to get it you need to write to support.
So I did it, my mail was something like that: "Hello, can I get access to your API, I want to make app to duplicate models with same settings, Thanks"
I've got an answer like that "Hello, our website doesn't have duplicating feature."
My reaction was: Wtf? I know it doesn't have that feature, That's why I want to make it. How did he get hired as technical support?
Maybe it's not the most exciting story, but I thought it could be intresting :)
Bad English aside I am so sick of incompetent customer service reps. Holy shit it's like they will hire anyone these days.
Here just read from this script and not the code version. That's all the tech you need to know right here on this single piece of paper.
Fucking incompetent bastards need to go work at a non technical job like Burger King because tech support is beyond them.
They'd probably fuck that up to. That's a completely different rant, those who can't even do fast food jobs right. At that point just go get on disability because your fucked.
To be fair I will occasionally get someone in the tech support sector who knows their shit but it's few and far between and its always a welcome surprise.13
Just a short story of me and how things can go right after so many years.
This was my first job. Only two other programmers in the company of like 10 employers.
First one is some one who stopped learning like 10 years ago. Winforms Ftw huh..
The other one was my boss who was really a pro but died not too long ago.
Because of this I got the responsibility for all his projects and the future ones. Beside that I'm also employed for our customer support. So pretty much to do here. Even new stuff I never heard of I have to learn asap now. Of course I have learned pretty much here. But I have reached the point where I have reached the maximum. I can't really learn much more. The salary is a joke.
But my other boss does not really care. Emotionally he has the feelings of a stick. No joke. This is going on even before the dead.
Many coworkers just gave up or got even sick of here.
But now I'm taking my consequences. I was looking for a new job now.
I was really lucky there.
Wrote 3 job application and even got invited 3 times. 2 were declined (luckily). The third one was a dream. For the people, the bonuses etc.
Now I'm waiting to sign the contract and the cancelation of my current one. The salary is a joke. Not chance of increasing.
My boss don't give me any information about the project in 2 months ... Then the application need to run in 1 week ... Im the only developers in this faculty .. suprise ! I said to him the project cannot be delivered in such small time ...
Boss : but you having so mutch time to do it !
me: but you tell me to fix some PC screen and printer and is not my job to do that im a programmer.
Boss: but you have certification in programmation and tech support
Me: yes but you hire me to code your project not to fix your forest !
Boss: if you don't want to work just say it
Me: never mind ...
Results: i change faculty in the university
Well started on a support job about 1,5 years ago. Two days ago I had an interview about a new position in the same company, as a c# programmer. :)
I really hope I get it and I think I will. On Monday they will ask the rest of the crew what they think on the scrum meeting.
I'm just self taught on php so this will be fun. I hoped for this when a took the job, but I didn't think it would happen.
I have worked a lot with the development team the last year, with tests and I have also done some TSQL work so they all know some of my knowledge. But still I'm a little nervous.3
Hi All !!!
Woah this is my first Post after 3 years not opening this website.
i don't know why.
but maybe between 2017-2020 my live got better so i don't think will have any Rant again.ahahaha *kidding
but today i see email, that i got sticker from devRant, woah i think i will go to devRant again.
wow devRant more cool than before , i don't think this website still open. i just want to check it. i forgot my password too. but luckily still got an access to my email.
So i want to tell a story about this weekly Rant,
Family Support? what the he** is it.
my family only look for money.
at my first job finding, i always pushed for find work in Factory/Oil/Goverment that will give a BIG money.
my first reaction to this i tell i won't do that. but overtime i think i will not talk about it again.
i just want to get Dev Job anywhere.
i don't know if this is the meaning of passion or something like that.
but from the first time , i try hard to get job only is software development.
and hey Maybe my Pray Listened by Almighty God.
so i got my first job as Fullstack developer that luckily accept me as self taught software developer. i don't have any formal education.
actually i only learn software dev from Lynda.com(not promotion) .
i learn algorithm, pseudocode . then i got passed the test of psudocode.
Then because the money is good in there. my parent just accept my first job. not complaining again till now..
maybe this is what they called ikigai??
i love software development so much....
but still i always have a Rant every day about it.
someday you like it, someday you hate it.
someday yo miss it, someday you regret it.
maybe that what is called Love.Damn...
First job as a web dev (promoted within my company from helpdesk!!!!). I made it explicitly clear that my php experience is rudimentary and that I was still learning and our CIO was fine with that, just said I need to fast track learning.
In my first website support meeting today they dropped all kinds of fun stuff about Wordpress development that I only know the basics on and is now my responsibility to learn, so:
How the hell do I learn php/scss/sass/docker for Wordpress really fucking fast? Lol4
When you get a job that is advertised as a software development job, but you end up doing 80% software development and 20% help desk support tickets.
Sometimes I really hate this industry. Also, what is it with people assuming software developers can just wave a fucking wand and make shit work? FUARKKKKKK!
Free overtime when we're deploying too, fuck yes! I love free overtime!1
Most successful project? - well its hard to define success?
Get paid a wage in my day-job to work on other peoples software that I know are still being used but it doesn't matter since I got paid - success!
Made a web-app for a gaming community that gets about 150 users each day. Well I don't get paid but I do use the app myself and I learned while making it - more successful?
Forked some gaming community web app that did not support the latest game updates. Updated it and hosted on github pages. It gets about 1k users per day. Quite popular but since someone else wrote most of the code I feel it shouldn't count?
Maybe one day I will make something that people use and it also makes money for me somehow.. but I hate advertising and I rarely pay for apps/software so I'm not sure if its possible?
I'm actually looking for a new job.
A friend of mine: "I heard that company X is looking for informaticians."
Me: "And what is the job exactly? Do you know which languages/technologies they are asking for?"
Friend: "Fixing computers/printers problems and form employer on how to use product Y"
Me: "No way."
Me: "..." (Long explanation on the difference between developer and technical support)
I should have understood when she said "informatician" instead of "developer"..1
I've hopped jobs more than getting promoted but my last promotion was when I moved from a desktop support engineer to the team's sysadmin only to be forced out with --get this-- an 8 month notice because they had promised the job to someone else.
Long story short, I found a new job in 4 months and gave them just 5 days notice. Manager said, "We need two weeks." I said, "No." He said, "I understand."1
Not sure if I'm sick or I'm actually in my full sense ....
I reached a point that I'm sick of all that million language to work with, maintain lots of shit, and started to consider using Flutter and get it done.
But I still don't like to build on these things because well, for the lots of trouble I went through in React Native, and yet again in Flutter having to modify several plug-ins because they don't support a simple feature as simple as Authentication header
I thought I'd give SwiftUI a go, but for a starter:
1. No pull to refresh
2. No proper grid (aka UICollectionView)
3. Comparing SwiftUI with Flutter, Google did a better job at keeping things simple
4. Only iOS 13+ supports SwiftUI, their statistics might show 90% using latest update, but that's their target audience, mine might be 90% not on latest update ...
Just some midnight thougts filled with frustration and wondering: How do web developers keep up with those "look ma! I made a new JS Framework!!" their life must be tougher ....
I didn't set out to be a dev.. so not much support dev wise, but in general loads.
I dropped out of uni, went back home to avoid paying rent and at least get some form of education.. here parents are obliged to take care of kids until they finish schooling but still.. they could've bitched about me dropping out. They were just concerned I wouldn't be employable without any kind of education and with lesser grade.. anyhow, I probably wouldn't be where I am if I continued wasting their money trying to finish uni when I wasn't motivated enough (still huge problems with ocd so at that time and it was too overwhelming).
I had a plan to finish this along the job when I can afford it but the courses are for regular students only..so no way I could attend them..
Anyhow, I am information science engineer by profession (if that is even how it translates to english), should be taking care of network & computer administration..yet here I am maintaining, bugfixing & developing most 'hated' projects at this firm & I love it!!
So yeah, I hope parents are proud of me..have to ask them though..
Some details in here somewhere: https://devrant.com/rants/2870913/...
GoDaddy. Is. The. Worst.
I'm working on an SSL cert domain verification for a client. The chat support tech at GoDaddy has no freaking clue what she's doing. She keeps telling me to follow the same help article I already knew about the first second I heard I needed to do this job. It didn't work. But she keeps going back to it, sure that I'm just a complete and utter moron who doesn't read. Never mind that I have screenshots to prove everything she's telling me is 100% wrong according to every error message this process is generating.
Now she's checking with the "SSL team". Which is code for "I have absolutely no idea what I'm doing and I'm frantically searching the FAQ database to figure out what this SSL thing even is."
That's what the last hour of my life has been. And 20 minutes of that was waiting in the chat queue.5
I am finally coming to the realization that I hate my job. I love working in my field but the place I working for saps my soul. It feels like a battle going to work every day.
I'm not sure if it because it is inherent working in local schools but it always just turns toxic. Teachers think you are their personal slave and why they can't get their class statistics up. Then they complain to the administration. That administration expects us, a skeleton crew, to bend over backwards, stop what we are doing, and fix everything. Because we aren't doing anything at all and we broke their shoot out of spite.
On top of that, and don't get me wrong, 1:1 is nice and all but it isn't just buying devices and giving them to teachers and hoping for the best. You have to invest in support, programs that work for the teachers in using the devices, and TRAIN THE TEACHERS!!! Teachers are smart in their own way but the online lifestyle isn't for everyone or of the box.
All in all, I just hate having to justify everything I do to people who just think everything is free and I have no personal life outside of work.
So I started a new job back in April with a the developer on a government project being developed by a reputable international organization, lets call them R. Once the project reaches a an acceptable release stage, maintenance, changes and integration into the eco system falls to me. This project started about 3 years ago and the original team from R was "changed" because they claimed the product was ready for go live when it wasn't.
My job since then has mostly been analyst and QA work identifying issues with conversations like this:
Me to Client: I don't think this feature is working as it should be.
Client: You're right.
R.dev: This feature is working according to signed off SRS and assumptions register.
Client: Yes but the SRS and assumptions are wrong.
Me: Facepalms. Oh this other feature isn't working correctly either, this should generate A according to SRS but I'm getting G.
R.dev: Yes but that would take a major change to the system.
Me: [Blank stare]
R.dev: Ok, we can give you E.
Client: OK we corrected the errors in the SRS and the assumptions register we've signed off on this, please use these going forward.
R.dev: OK we reviewed and made changes.
Client: Um, these are wrong the calculations are off.
R.dev: We did it according to your SRS and assumptions register.
Client: Oh, wait, these formulas are wrong.
Me & R.dev: [Blank stares furiously]
Client: The sponsor won't pay the next stage until you reach an acceptable release. Fix these critical issues and we can worry about the rest in support.
R.dev: ... OK, we will deliver by X date.
[7 Days to delivery of changes]
R.dev: We postponed development till (deliveryDate + 8) when we meet with the sponsor.
Me: But that's when we should start the next UAT for go live for the New Year...
I left a management job for this so I could code more. 180 issues later I still haven't seen the source code... fml
Silver Lining: Still gettin' paid though
Fuck you, you fucking fucks!
Brilliant idea #23 to deliver more features than can happen without a time machine.
Let's take the team, assume minimal support is required for the brand new thing you just built, split it into four teams with two of them run by Sr Devs who've never seen your app and work on four things in silos. That way, you'll deliver faster!
How did you even get you job?! You want to fucking wreck the team we worked so hard to build, convince the hot shots to leave, AND destroy the app the company is counting on because you're an incompetent fuck-tard!
Hey, fine! But you'll do it without me and I'll work daily to advertise what you did to the people above you that actually CARE about the fate of our company!4
Well, after the snafu with the Ruby dev job, I've instead landed an SQL Dev role. Notice handed in, and in four weeks I will no longer work in support. The fact it's closer to home and pays more is a bonus.1
Over the last few weeks, I've containerised the last of our "legacy" stacks, put together a working proof of concept in a mixture of DynamoDB and K8s (i.e. no servers to maintain directly), passing all our integration tests for said stack, and performed a full cost analysis with current & predicted traffic to demonstrate long term server costs can be less than half of what they are now on standard pricing (even less with reserved pricing). Documented all the above, pulled in the relevant higher ups to discuss further resources moving forward, etc. That as well as dealing with the normal day to day crud of batting the support department out the way (no, the reason Bob's API call isn't working is because he's using his password as the API key, that's not a bug, etc. etc.) and telling the sales department that no, we can't bolt a feature on by tomorrow that lets users log in via facial recognition, and that'd be a stupid idea anyway. Oh, and tracking down / fixing a particularly nasty but weird occasional bug we were getting (race hazards, gotta love 'em.)
Pretty pleased with that work, but hey, that's just my normal job - I enjoy it, and I like to think I do good work.
In the same timeframe, the other senior dev & de-facto lead when I'm not around, has... "researched" a single other authentication API we were considering using, and come to the conclusion that he doesn't want to use it, as it's a bit tricky. Meanwhile passed all the support stuff and dev stuff onto others, as he's been very busy with the above.
His full research amounts to a paragraph which, in summary, says "I'm not sure about this OAuth thing they mention."
Ok, fine, he works slowly, but whatever, not my problem. Recently however, I learn that he's paid *more than I am*. I mean... I'm not paid poorly, if anything rather above market rate for the area, so it's not like I could easily find more money elsewhere - but damn, that's galling all the same.5
I don't get it.
The job listing is for a developer. I applied as a developer.
Why do they ask me whether I'd be willing to do tech support? What's their motive?6
Just received an email from a high maintenance client - this is verbatim what I've just read:
"If I could pull out my Windows vista and then plug in a newer windows system without any stress I'd go for this. Do you do this service? I could pay you for an hour to come my business, Unplug, Plug in and sort this out etc etc. It sounds like a quick job to me."
Note I'm a software developer, nothing to do with day to day IT support stuff. The client's business property is a 45 min drive from my own.
So basically, according to my client I can charge a single hour (£85.00 +vat) for a 90 minutes round trip, to migrate their PC to a newer operating system and move all their data and apps over and then setup the new OS. All for £85.00 +vat. All excluding the fact I
What the literal heck. I'm face palming all over the place.5
Has anyone worked with IP cameras? I just got a job for tech support for a company that deals with IP Cameras and they are going to have me doing network port forwarding. Any help and suggestion ?5
I am sitting here fixing some asshole's fuck up (he went and fucked around with the certificates on the Sonic Wall - now DPI SSL doesn't work anymore and people are wondering why things aren't working as they used to).
I have been offered an opportunity to work in a place that is about 1000 miles from where I currently work. The pay is a bit better, and I get benefits (like health, pension, etc - where here I don't get shit).
The issue is that my family and what not are this side. They are begging me not to leave. They don't know that I have been considered for the job.
Not going to lie, the last time I moved away, I nearly died because I have a family to support, and I was porting all my funds back to them (yeah - the one who cheated).
I am anxious as fuck, and today I have an interview.
I don't know if going is the right thing to do. There is so much opportunity, and I might stuggle for about a year - but is the struggle worth it.
I cannot take it where I am now. They appointed a new guy, and he is monumentally fucking everything up. He also doesn't shut up. Even if you ignore him, or tell him that you are busy - he just goes on and on talking. Fuck my life.
Anyways, will see how things go - I don't know what is right - perhaps it will come to me.
I'll let you guys know what happens, not that anyone might directly care - which is fine.
Time to go fix CA, and then code until I die.1
Last time I accept the job to modify an outdated WordPress with expired- support-premium-theme and no proper sources and/or build system... 😠
I got a new job today! Back to a support role after being a university teacher and a contract trainer. I miss problem solving.
To ship a package of two USB cables from one US city to another. What could be easier for a large company? Well, hold on a little.
I ordered two fucking cables from fucking Nomad at 15TH OF FUCKING JULY, and they are still not shipped. Here's how their customer support works: you send them an email, they reply in like a day or two, and that's it, that email thread is abandoned. They won't visit it again. You should write a whole new message where you say "hey, the previous time you said me X, so I want you to do Y then", and the message title should be different, otherwise they'll ignore it.
My roof is under construction now. When it was raining and there was a rain both inside and outside my apartment, I filmed it and an article about the situation was in my local newspaper in like 20 minutes. Russian government organizations are notorious for ignoring people's requests, shutting down their telephones and doing other shit like that, but in one day I managed to collect the foundation of overhaul, my utilities provider, the foreman of the organization responsible for roof repair, his supervisor and the actual guy that did that job. That same day, they all was at my doorstep, collecting the evidence, signing papers, apologizing, threatening to sue each other and collectively signing a document that states that they owe me either a full financial compensation or an overhaul. I managed to do it in the country where you throw an empty plastic cup at a cop and go to jail for it for five years.
Nomad, tell me, what exactly is stopping me from going full Jackson Pollock with a .45 on your company all over the social media (props to @SortOfTested)? You think I can't handle a mediocre iPhone case manufacturer?
Have you ever considered switching to IT support/help desk?
I mean, sometimes I try to analyze my own situation from a 3rd person perspective and I realize I could have a pretty much stressless job with still enough money to live a normal life.
I have a BSc and MSc(soon to have) in CS, with focus on AI/ML. I've always been a geek with a problem solving attitude, that's why I got into computers in the first place. And now I'm pondering if I should just try an IT Support position, it's the kind of things I used to do as a teenager when a classmate had a network/computer problem, it doesn't even feel like a job to me. I could call it a day, get home at 5/6pm, and spend time on my personal projects (software, infosec) with a fresh mind, going to bed (and sleep) knowing that the next day would be a nice one. No clients wanting a new feature that you gotta implement and push on a production server friday afternoon because your ceo(who is also a pseudo proj manager) just said:"Yes, we can", while you watch the technical debt rising like amazon's stocks.
Maybe this is just the burnout talking, I don't know. Maybe I should just try being a software engineer outside of Uni in the first place, and only then start pondering.
Maybe a sysadmin position...
Have a nice day12
I have several tasks in my job. Not all of them are straight up dev, some are also student related. Since my coworker left I was rediculously overbudened, simply because the tasks I have to do are sooo far appart from one anothet. After talking to my boss, we get to hire some people to help (big yay!) But now it is upon me to write the recruitment adds so to speak and also talk to the people and interview them. What the heck I have no clue about this whatsoever xD i mean, i kinda feel honoured that my boss trusts me enough to do a pre selection for her. But damn. .-. I'm barely older then the applicants (it's all at uni and I'm a student and so are they)
Anyone got tips for interviews? I dont need them to do dev work. More like working with kids and presentation prep and support.1
Oh guys >.> I was so excited when I have been hired in new company. Sooo excited...but that fallen like a house of cards, after hard reality of poor quality onboarding. I got computer after 2 weeks of work, accesses to repo and databases after 1.5 months, first commit after 2 month... support from teammates 3/10, nobody had time for me, or they told me few words without full context. My first task have been refactoring of module. Okay...but nobody had full config for this app. It had 275 bundles but more than 70 didn’t work. Well...okay I tried my best... okay...last month and few task later (nobody could tell me how that system really work)... and now it’s fourth month...this one is the last one... enough of this bullshit for me :/ I’m out. Next month will be better, new job new me. I lost 4 months of my life...
Did you have some sort of that situation in your career? How common it is?
I hate Chrome Books/ ChromeOS. I was recently told that at my job we would be using Chrome Books and I am not excited, chrome os is essentially a mobile software on a real computer, the only redeeming factor is the Linux support in the developer betas.
Chrome books suck.5
I'm now caught in an infinite loop on this project. The tests all pass but the identical code on an identical Live environment won't work. The API vendor is saying it's our code's fault and they won't support us. The developer is ignoring my pleas for assistance because the client won't pay for more of his time as they consider this warranty work even though we warned them that this was a one-of-a-kind custom job with a risk of failure.1
So Thursday our first beta client is supposed to go live. Tomorrow there is a team meeting to discuss the status. Team lead wasn't in at work last Thursday and Friday and gave me his work to finish, which I need to proceed with mine. I hardly made progress on it. So now I have to tell him about that tomorrow. And I'm dreading it so hard. More so because for some reason HR/support sits in on our meetings and will be on my ass again I'm not meeting deadlines. I did say last week it looked like it wouldn't be done in time but I was told it just needs to happen because the release date was already announced. So yeah the coming week is going to suck. And I'm on leave myself this coming Friday so I expect people to explode. I know I should just stop caring and get on with job searching but the whole injustice of being set up for failure by others and then being blamed really makes me mad.3
I'm about to interview for a Support Desk position with a year left in college. Studying software engineering, is this a bad job for me? As I get closer to my graduation, I'm going to apply for developer positions, but would this experience hurt me more than help?
Haven't had any luck trying to find a developer internship. Live in Atlanta.2
First rant! I'm currently on my first actual dev job and I've been learning a ton, doing extra studying/side projects in my free time and office environment is decent with good colleagues!
1) I'm getting paid about half as much as someone on my level (education and experience considered) - partly my fault, but thought experience would outweight the shit pay, now I'm really starting to question this bullshit
2) I'm away from all my friends, and by the end of my contract, 90% of them would have graduated... Have no friends outside of work where I live, and any social life I had, died when I moved
3) My work project is fucking tedious and could be flipped upside down to be of actual use, but no, company can't change how they've done things for the past 1000 years. But who gives a flying fuck about junior's suggestions, I haven't got decades of experience to back my ideas, plain logic and industry feedback isn't enough
4) Programming 24/7 for months is doing no favours to my hobbies, as I'm either too tired to do anything, or I don't have the time
5) The piece of shit library that I HAVE to use (because alternative has no support, lacks basic documention, the usual...) is built so that any automation that my project is meant to provide, is next to impossible to achieve, so day-to-day I'm just spitting in the wind as I'm slowly falling behind schedule
Quitting isn't really an option, as I'd have to find a job with significantly higher pay, really quickly to benefit from leaving... which is next to impossible
So here I am, stuck between frustration with aspects of my life and being contempt with other half (the learning and programming as a career)...
Is this something that will stay with me throughout my career/life? Or is it simply a shitty-entry-level situation out of which I'll grow out of?5
I am planning on applying for a job doing crime lab IT support. I have acquired the necessary skills and added them to my resume.
Tracking IP addresses1
So being in ops, I have certifications in networking and Linux, and am currently working on my Certified Kubernetes Administrator exam.
I've been talking to a few "professional" (they have jobs) devs that I personally know, and with the exception of 1, it seems like version control, automation, networking, and server related tasks are beyond them.
As I want to get into the dev side of things (devops preferably), I feel somewhat overwhelmed at some of the requirements of the job, especially knowing that I cannot take too much of a pay hit as I have a family to support.
My question is this, based on real world experiences with hiring, how much weight do you think knowing your way around networks, cloud, virtualization, servers, and all of the other things ops does when it comes to getting your foot in the door for a dev job?
I've casually looked around, and it seems that getting the foot in from this side is almost impossible.2
My first job was partially support oriented. Had to work in shifts and just close issue tickets. Learnt Python, automated shit, only to quit it later for a better job :)
I had a colleague, who built a bunch of smaller systems for the company I'm working in. He didn't want to waste his time building a "perfect" system (which I generally agree with, the question is just where to draw the line).
But because it took him so long to build the prototype, usually it went into production without being hardened (like basic input validations were missing. It wouldn't allow anything malicious, but instead of a validatiom error it'd just 500).
When he left, literally less then a week later, one of his systems, which was a prototype and nobody except him could maintain, because it was done in a fancy new technology, which wasn't even v1 at that time and their documentation said, it's production ready when we release v1. Anyway, that one system started crashing just few days after him leaving. Another Dev and me tried to fix it, but every time we touched it, it just got worse.
At some point, we gave up and just configured a cron job to reboot it every 12h. He could have probably fixed it, but to us it was just black magic.
Anyhow, this rent isn't about him, AFAIK all the systems still working, as long as you provide the correct input. Nor is it about the management decisions, which lead to this Frankenstein service on live support, which we had to increase, to be restarted every 8 hours, 6h, 4h, 3h, .....
It's about the service itself, which I'm looking forward to every day, when the rewrite will be done and I can nuke the whole git repository.
I was even thinking about moving all the related files onto a USB stick and putting that on 🔥, once we're done rewriting it....
Maybe next month or in 2. Hopefully before we'll have to configure the cron job to restart the service every couple minutes....1
A peer told me today that if I wanted to get better at my job as architect, I needed to focus on building things so they could be handed off to another team when they got too big for my team to support.
He seemed to take exception to my assertion that we DESIGN things on PURPOSE to not need to do that.
I guess I need more training.
When you end up running support queries and QA as a developer because the client's on site support team blame the provider instead of their half-assed user configuration job. #IHopeYouGetFiredAssholes
TL;DR - not sure if I should take a full-time gig at my current pretty good job, or go do an internship with AWS for the summer.
Needing some wizened development career advice, guys. I am coming to a small crossroads at the moment.
I am in my last year of school getting a BS in Computer Science. I love it. I had a pretty sweet job at a cool startup, until recently, when they were bought by a bigger company. This turned out to still be alright though, since they hired everyone on to the new company to keep our codebase alive and well (it's a pretty good product that they don't want to get rid of). Except they hired me as an Intern instead, which I thought was weird, but they said that's normally what they do with peeps that are still in school. Whatevs. But then I got offered an internship at some company called Amazon Web Services to be a Systems Analyst Intern (basically cloud support engineering from the sounds of it). And then I told the cats at the new company that I was considering this internship and they started saying they'd consider giving me full-time. And they didn't want to lose me.
Well... my thing is that both are tempting. Like the company that'd offer me a full-time gig would be cool because I'd get to keep working on the projects I'm currently on and I'd be immersed in a good development cycle and whatnot. Probably more full-stack programming, which I like a good bit and want to master more of. The Amazon thing seems cool, but I worry that it'd be more of a support gig. And as well as they pay, I may not get as good of development experience. Granted I was told I could definitely get into scripting to automate various things. But I just don't know how much would actually be that. Except having Amazon on my resume would likely be pretty great to have also coming out of graduation.
Down yet another avenue of thought, the AWS internship would only be for a few months in the Summer. So there's a chance I could come back and I could get my old job back. But maybe they would see me as disloyal or something and not want me to come back. I would also likely forfeit my retention bonus (which is an ok amount, but not a deal-breaker and it's spread out over 3 years) for staying on with the company after the acquisition.
I just don't know. Would it be better to stay where I'm at or go on a wild adventure over the summer? Help me, DevRant Kenobi you're my only hope...3
This one time last year a colleague found out that some data went missing and suggested to recover the data from a backup. When trying to create a new database instance in the Google Cloud Platform (if everything works it's amazing!) it failed.
Not knowing why this happened, I tried to revert that backup to the production database, after creating a backup using the GCP. Needless to say that failed as well, resulting in a corrupted database instance where I couldn't access the created backups anymore.
This all went at around 10pm and the only users of our product are currently in the same timezone and use it from around 7.30AM until 6PM so no one besides our team knew the server was down.
After a long night chatting Google's support team the database was successfully recovered and the only harm done was sleep depravation for me and a colleague.
Apparently there was a bug in the GCP. It was resolved in two hours and the last time a breaking bug was in that piece was more than seventy days earlier.
I did at least learn to create local backups as well, instead of relying on the tools of the same product...
Best: the moment I saw the corrupted database spin up again and not losing my job because of it.
Attention Irish developers.
What's the pay like for developers in Ireland compared to the cost of living?
I have been offered a job there with migration support, but I don't want to go be poor in another country when I have it pretty good in my homeland. Also, what is the industry like, is there a healthy work life balance?2
Ah, but if an AI were to steal every technical job on the planet, there would be a humongous spike in developer jobs that would support the AI for one job, so it would increase the demand for developers.
Mind = blown1
One of my favorite parts of my job is that I’m not allowed to resolve firewall issues myself. IT ops frequently breaks my firewall config, preventing me from resolving any domain names or running dns queries in general even though I still have connectivity. So I call the support number. Remote Desktop icon appears in the corner of my screen.
“Hi I have connectivity but can’t resolve any domain names”
“Have you tried using your browser, maybe they just block pings”
“Well no because I can ping 188.8.131.52, see?”
“Hmm well have you tried from your browser?”
“Maybe it’s just an issue with ping traffic”
“Well no because I’m not having issues with icmp traffic. I can still ping 184.108.40.206, see?”
“Hmm that’s weird”
*opens network config, renews dhcp lease*
“But I don’t think that’s relat...”
*opens my command prompt, flushes dns cache*
“But if this were a cache issue the requests wouldn’t take so long to tim...”
(Starting to think he doesn’t know)
“I’ll pass this on to the networking guys”
Third time this has happened. Every time they claim they didn’t change anything and it fixed itself. Obviously this is not the case, because after networking guys “don’t change anything” it starts working again. Every time they talk to me like I have the technical prowess of an HR rep. Like somehow I’m the only software engineer in the world that doesn’t know what the ping command does.
I’m not upset though. They’re just giving me a great excuse to be completely unproductive on a Monday
So I finally got to do something IT-related, searched for a small income besides BAFöG. Found a support place at an IT-security business. The interviewer asked me some basics about some encryption related stuff and because I knew what a DNS lookup is, I am the second best candidate from a dozen (the other one is studying IT) for the job (they want to hire 4) according to him, and he already turned down a M.Sci. who knew everything about different protocols but didnt know what a DNS look up is.
*happy about becoming a cog in the IT-machine*1
This is an actual transcript...
Since it's way too long for the normal 5000 characters, hence splitting it up...
Infra Guy: mr Dev, could you please give some rational for update of jjb?
Dev: sparse checkout support is missing
Infra Guy: is this support mandatory to achive whatever you trying to do?
Infra Guy: u trying to get set of specific folder for set of specific components?
Infra Guy: bash script with cp or mv will not work for you?
Infra Guy: ?
Dev: when you have already present functionality why reinvent the wheel
Dev: jenkins has support for it
Dev: the jjb is the bottle neck
Infra Guy: getting this functionality onto our infra would have some implications
Dev: why should I write bash script if jenkins allows me to do that
Dev: what implications ??
Infra Guy: will you commit to solve all the issues caused by new jjb?
Dev: you show me the implications first
Infra Guy: like a year ago i have tried to get new jjb <commit_url>
Infra Guy: no, the implications is a grey area
Infra Guy: i cant show all of them and they may hit like in week or eve month
Dev: then why was it not tackled
Dev: and why was it kept like that
Infra Guy: few jobs got broken on something
Dev: it will crop up some time later
Dev: if jobs get broken because of syntax
Dev: then jobs can be fixed
Dev: is it not ???
Infra Guy: ofc
Infra Guy: its just a question who will fix them
Dev: follow the syntax and follow the guidelines
Dev: put up a test server and try and lets see
Dev: you have a dev server
Dev: why not try on that one and see what all jobs fails
Dev: and why they fail
Dev: rather than saying it will fail and who will fix
Dev: let them fail and then lets find why
Dev: I manually define a job
Dev: I get it done
Infra Guy: i dont think we have test server which have the same workload and same attention as our prod
Dev: unless you test how would you know ??
Dev: and just saying that it broke one with a version hence I wont do it
Infra Guy: and im not sure if thats fair for us to deal with implication of upgrading of the major components just cause bash script is not good enough for u
Dev: its pretty bad
Infra Guy: i do agree
Infra TL Guy: Dev, what Infra Guy is saying is that its not possible to upgrade without downtime
Infra Guy: no
Dev: how long a downtime are we looking at ??
Infra Guy: im saying that after this upgrade we will have deal with consequences for long time
Infra Guy-2: No this is not testing the upgrade is the huge effort as we dont have dev resources to handle each job to run
Dev: if your jjb compiles all the yaml without error
Dev: I am not sure what consequences are we talking of
Infra Guy: so you think there will be no consequences, right?
Dev: unless you take the plunge will you know ??
Dev: you have a dev server running at port 9000
Infra Guy: this servers runs nothing
Dev: that is good
Dev: there you can take the risk
Infra Guy: and the fack we have managed to put something onto api doesnt mean it works
Dev: what API ?
Infra Guy: jenkins api
Infra Guy: hmmm
Dev: what have you put on Jenkins API ??
Infra Guy: (
Dev: jjb is a CLI
Infra Guy: ((
Dev: is what I understand
Dev: not a Jenkins API
Infra Guy: (((
Infra Guy: jjb build xmls and push them onto api
Infra Guy: and its doent matter
Dev: so you mean to say upgrading a CLI is goig to upgrade your core jenkisn API
Dev: give me a break
Infra Guy: the matter is that even if have managed to build something and put it onto api
Infra Guy: doesnt mean it will work
Dev: the API consumes the xml file and creates a job
Infra Guy: right
Dev: if it confirms to the options which it understands
Dev: then everything will work
Dev: I am actually not getting your point Infra Guy
Infra Guy: i do agree mr Dev
Dev: we are beating around the bush
Infra Guy: just want to be sure that if this upgrade will break something
Infra Guy: we will have a person who will fix it
Dev: that is what CICD is supposed to let me know with valid reasons
Dev: why can't that upgrade be done
Infra Guy: it can be done
Infra Guy: i even have commit in place3
uPlay is ramming me down the throat harder than what should be legal, I can barely breathe.
I'm trying to install Far Cry 5, I preordered it. But.. download is stuck on fucking 0B. That being 0 bytes.
I tried disabling all firewall/antivirus, clean Windows boot, restart, reinstall launcher, slam the table, like everything.
Why isn't the shit fucking doing its job? Anyone who got ideas for what I could try next?
I'm not gonna send a message to their support, I'd rather have sex with a hedgehog, where I'm the one being penetrated. Fuck me.6
If I weren't a dev I'd be doing IT support.
Back in 2018 when I was doing level 1 support as part of an internal IT call center, I applied for two jobs elsewhere in the same company, one doing level 2 support and the other in a different department doing cloud infrastructure engineering or whatever they're calling it now. I almost took the support job because the cloud job was really dragging their feet with my final interview with my boss-to-be.
I probably should have taken that as a sign of things to come, since it ended up being such a pain to work for him until our team got moved under a new manager.
The support team starts pressuring me for an answer and I eventually fire off an email to the cloud guys saying, "I already have a job offer and I can't delay any longer. If I can't be interviewed soon then I will have to withdraw my application."
Got my interview the next day, and he made the offer the same day. Turned out to be a very good choice in the long run, but man were the first couple years full of massive frustrations.
I've always been unsure if I was good enough to consider myself a developer, but at my first job out of college, I've convinced the right people that I know my shit. Now I'm on project writing a VBA script that compiles some pretty important data.
It's not huge, but it's still pretty unheard of as a customer support contractor at this major company.
Why would anyone want to study and have years of experience in boring-ass jobs like QA, BI,specific enterprise applications consultant(e.g SAP/Salesforce), PC technician, helpdesk, integrator or sales.
I understand people who lack experience in more sexy stuff and have no choice, or do this temporarily. But I met some people who do it for years out of their own will. Why? There are far more interesting jobs in the tech world.
I just got hired at a small MSP and I’m just utterly fucking frustrated by the shitty tools and complete lack of client documentation. I want to implement tons of FOSS tools for these newbhats but they seem to like spending money on tools that only work half-assedly at best... looking at you LogMeIn!
I’ve setup Apache Guacamole a few times before and want to get each client a guac-srv setup for client’s server mgmt. or PowerShell Web Access for clients.
I want to build AWS infrastructure for clients cause we can use cloudformation or terraform to build infrastructure. But these skunk-taint licking dipsticks would rather support physical 2003 servers. If I didn’t need this job to pay my bills right now I’d be fucking gone.
But... they are very nice people.
Just technologically speaking, they eat lead paint chips for breakfast and like to piss on electric fences for the funsies.
This poster is shite quality but I've transcribed the gold found on it:
The Technical Support Specialist:
- SEND US AN URGENT EMAIL IN UPPERCASE. We'll flag it as a rush job. Really.
- Loves it when a user calls screaming "the internet is broken".
- Gonna snap the next time a user asks why they don't have permission to install a George Michael screensaver.
- Last vacation: catching the first rays of sun from the back booth in Tim Hortons. Sweeeeeet!
- Most dreaded words: "I don't know what happened, I only opened the attachment".
- Has memorized over 100 access codes, but can't remember what day it is.
- Is amazed a user can have five chatrooms and three celebrity sites opened at once - but reading an I.T. support e-mail sent with high importance - now that's a complicated request.
- When you call with a tech support problem and say you'll be back in 5 - I'll say "Great!" And try not to snicker.
- System crashed last Thursday. Haven't seen my wife and kids since.2
Layoff wave in Germany.
There is a new open-source project on Github, willbeallright-COVID19 for engineers being recently layoff because of the COVID19 situation. The main aim is to help programmers to stay connected to job opportunities. Quite interesting as the main contributor mentioned immediate questions that should be asked after the notification, and it seems to be on point as even here I've seen people searching for that information like What about all the personal items you have on the company computer? How can you get this information back? She is looking for community support so if you have any experience with layoff might be an interesting project.1
I'm creating a bitmap font right now and wanted to automatically generate a image with some text so I can track my progress how it looks. gnome-font-viewer displays it fine, but it'd nothing compared to some real text. Well, how hard can it be?
First attempt: Use ImageMagick to create an image and draw some text. I found a forum post in the ImageMagick forums from 2017 claiming incorrect rendering of BDF fonts, which was promised to be fixed. Yet convert does exactly nothing besides saying “couldn't read font”.
Looking around, there is exactly one tool for the job I'm looking to get done: pbmtext. It works, but doesn't support Unicode. Egh.
Maybe I could write a short script to do it, then? Python's Pillow can import Bitmap fonts (cairo can't). Halfway done I notice it can't deal with anything outside of the character range 0..256.
Using FreeFont directly is out of the question as that seems to be equally much work as creating the font in the first place. I briefly tried SDL, but the font formats it understands are limited.
So how about converting the font then, you ask? Everyone seems to be only concerned about the other way (like OTF to BDF). I tried loading the font into FontForge and exporting an OTF or TTF but couldn't get anything out of it that ImageMagick recognizes as a font.
It seems fucking impossible to render text to an image with an Unicode BDF font in some automated way.
To add insult to injury, my searches containing “bdf” are always interpreted as with “pdf”. I'm not even a Franconian, I can distinguish B and P!4
I'm seeking opinions and thoughts on my predicament.
I have 2ish paths before me.
Next year I resume my studies in Science Communication and Computer Science in particiliar a bachelor of science, I have considered then doing master in managent or computer science.
1) I am able to have a income of about 800 AUD a fortnight (this is to support me during study without requiring work) plus extra from a part time job whilst I study for about 2 years. Throughout this time I would like to skill up in a variety of fields as immensley as possible.
2) I can accept a full time junior web developer job while I study, this job is with a great government research organisation which as a first FT job looks great on a resume, it is is project based work where I get given a project and code and pretty much complete it. The job is flexible, I can mostly work where-ever I want, at home, at a cafe, travelling. With maybe a meeting once a week. The pay is about 65kAUD a year.
Both options are very attractive options with each containing there own pros and cons. With the extra money I could learn more or use it to grow a business or do more.
However without the FT job I could still earn about 1-1.5k a fortnight for alot less time.
I am still discovering what to do in life, I'm very good at public speaking and would like to experience and learn more about lots of different things. My current knowledge is very broad from engineering to CS, graphic design, authoring, trade skills, Digitial design and more.
Ideally I would like to learn how to lead people, to make the world a better place and help people. Figuring out where my strengths lay and where to apply them is difficult as I am fascinated by so many things.
I worry about taking the FT job as it might detract from my studies and lead me to pursueing mostly only web development work as well as take up time that might be better spent on extra study or in a leadership position in a uni club.
The PT job is a IT Systems Technician in the Australian Defence Force.
Which is a interesting experience within itself, different from civilian life and also I would be learning about systems that I might have less experience with.
I have such broad interests in alot of fields that I don't seem to be focussed on select things or areas like other devs I've met, Science Communication is a versitile field, one of my professors expertise is on doctor who and it's role in science engagement, she has written books on it. Others are in public policy or directed podcasts or even made games. Despite my broad interests computer science was always a gield I did well in.
Any thoughts, opinions or questions are welcome.
I have a blog/portfolio I put my work and projects up if it helps people know more about me, you can find it at curiosityplace.wordpress.com2
So first week working as tech support for security cameras. I realize that there are some people who will make you hate your job.
Part of my remote work is to have a daily call reporting in on what I have done yesterday and what I am about to today. My colleague calls me for it. She's hired as a tech support and is suddenly assigned to take note and report on my work activities to our boss. Several times, I caught her pretending to know what I'm talking about like with Puppet configurations, Firewall diagnosis packets, ActiveMQ, Regex, etc. Most of the time, I just let it go as its not my job to validate her knowledge on these different but many services. Just do the call, get the report in, carry on. How difficult was that?
Yesterday, our call was left sour because I somehow blew up. I think I've reached my patience with this woman's assumptions to how these services work. Now I feel guilty for yelling at a lady but goddamn she stoopid for fibbing through my ear. Somebody help! What do I do?
If I report to our boss about her technical incompetence (politely), she might get sacked. She's a good tech support as long as she still has her trusty manuals by her, she can fix specific problems. But when it comes to unknown tech to her, she assumed she knew.
If I tell her about her weaknesses, however constructive I can get and as politely as I can get, all the while complimenting something about her, showing her how to improve herself, maybe she'll do better not to ask silly questions like buying a Puppet certificate? At least getting rid of ignorance would definitely help but not sure how she would take it. The worst thing I would imagine is her backfiring and yelling at me and then we ended up fighting.
If I kept quiet and tuck it all into a can, it will eventually implode as we go on.
This is not about her gender. I don't see her as a woman. I see her as a tech support engineer who should know her stuff.1
First job was digital agency, then full stack dev. Then.... Later found out absolutely hating to do ux ui. Very passion about backend. Agent keeps sending front end role. Want to do help desk support but no experience....
Best dev experience...a colleague who was my team lead when I joined a company as a "from-scratch" PHP developer, and gave me a ton of tips, assistance, encouragement and praise along the way. And for the bits that were not so good (on my part), he gave me constructive criticism delivered in a friendly and helpful way rather than chew me out.
And when the boss(es) of the company talked shit behind my back in meetings I was not invited to, about things they had no clue about (my performance as a developer)) he defended me and set the record straight.
Later he was demoted from team lead for office politics reasons. But was doing the same job as before, for less pay. Never complained.
His job consisted of, all at once, being the company IT/server/printer guy, first line customer support over phone and remote desktop, .NET and PHP developer, course holder to teach our customers how to use our product, and mentor to me.
Good guy. I'd give him a ++ if I could.
As of this week, recruiters have been calling the company office number that I work for.
The first time this happened was Monday and of course, I answered my office phone after it was redirected from the support team. It was a man with an English accent offering me a job in Luxembourg. I politely said no thanks as I had no intention of uprooting. Plus, I was sure that he had no idea of my technical skills. The nerve of these insects.
Today, it happened again. The phone rang. It was my colleague. He said, "there is a guy looking for you. He sounds English". Alarm bells went off straight away. I replied, "He is a recruiter, I don't know anyone with an English accent. Ask him what he wants.".
He claimed to be from a company I previously worked for and had been requested to contact me, but would not say from which company that was. Sneaky bastard!
My colleague said the number came from a company called Theta Partners in Great Britain.
I think I need to prepare a good response to the recruiter, if it happens again. Any suggestions?1
Not sure if I could care any less about the choices being made anymore.
But the best choice I made was actually quitting the working from home job I had right when they were starting to use WordPress and outsourcing it to whatever Indian developer they found to do that for them (pun intended, though no hard feelings and understanding of the situation) for their general projects. I just wasn't open to it anymore.
I was setting up websites for almost zero to no money, a website in 4 hours upto 2 days, whilst doing internal support to save their frigging mailboxes from the Outlook Demon all the time. (Exaggerated in some sense, but I abide by the thought)
Best decision would be to start working full-time in an E-commerce fulfillment company, learning the good stuff, both structural and management wise. Working on one entity, but still doing it whilst using 100's of technologies, connecting to a ton of platforms and projects and most of all being able to aid in lessening the work-load for both my co-workers and customers as much as is deemed possible.
I'm in need of advice. I reckon this is no stack overflow but that's probably for the best as I wouldn't feel as comfortable posting there as I am doing it here. So, back to the question: I'm currently working with legacy code, written in .NET 2.0. This code is responsible for calling upon PEC services in order to finally create personal smart cards. I was tasked with the job of creating a repository system that would allow the program to call on the old legacy services or the new ones without any distinction. We are talking about SOAP services in both cases. The issues is: the new service definition is comprised of soap policies. This wouldn't be a problem per se, with more modern version of the framework, but with .NET 2.0? Yes, it is. It doesn't support policies and signing the body with a certificate right out of the box. How can I manage this? I feel like the only way would be letting the proxy class do its thing up until the very last moment: intercept the SOAP request before its sent and modify it according to the specifications. But I reckon this is very bad practice. Is there any other way out of this?
Thanks for anyone that would like to help. 🙂6
I've been in a rut lately... I haven't been programming as much as I used to and haven't had fun/exciting projects to work on. I think most of this is due to a lot of life changes happening at once. Regardless, I have felt super unmotivated lately and want to get back to my happy place -- coding. Have you guys ever experienced this "rut"? Right now my current job is primarily a support position with a bit of development. But it's not nearly enough to feel like I'm advancing my development skills. Any feedback is welcome 😌3
I just want to get a job to learn a bunch, make something cool (ideally, but prob won't be all that great in the beginning), to make a decent salary, to get my own little apartment, and support myself financially on my own. Anything more than that is a huge bonus!
Can we acknowledge how devrant sucks in terms of UX/UI? I mean, the desktop feels like a lazy copy of a mobile app whereas the mobile web version doesn’t even have a menu( not even including the many other issues on mobile). Feels like the devs of devrant are more focused on ranting about their own job than coming up with a better design/ functionality and / or adding PWA support and are forcing us to use their app9
So I had some time off at work for personal problems and my boss was getting a tad annoyed, I’ve come back in today and he’s sent an email to our it support team asking them to backup the projects I’m working on every day with some software, what’s your opinion on this? Should I start looking for a new job now or wait and see🙃1